Pub Date : 2010-12-30DOI: 10.1504/IJIEM.2012.049864
H. Chien, Stephen Barthorpe
i-Build technology is a state-of-the-art business integration tool, which includes all the functions of construction management for the enterprise and its partners. The aim of this paper is to examine the current awareness of i-Build and to identify its potential for improving the effectiveness of construction management in the Taiwanese construction industry. This paper reports on the findings obtained from a questionnaire survey conducted between November 2009 and January 2010, with contributions received from 50 organisations representing Taiwanese main contractors, construction companies, architects, engineering companies and clients. The results revealed that 5% of Taiwanese construction professionals have experience of using i-Build.
{"title":"A survey of the potential for i-Build technology in improving the effectiveness of construction management in the Taiwanese construction industry","authors":"H. Chien, Stephen Barthorpe","doi":"10.1504/IJIEM.2012.049864","DOIUrl":"https://doi.org/10.1504/IJIEM.2012.049864","url":null,"abstract":"i-Build technology is a state-of-the-art business integration tool, which includes all the functions of construction management for the enterprise and its partners. The aim of this paper is to examine the current awareness of i-Build and to identify its potential for improving the effectiveness of construction management in the Taiwanese construction industry. This paper reports on the findings obtained from a questionnaire survey conducted between November 2009 and January 2010, with contributions received from 50 organisations representing Taiwanese main contractors, construction companies, architects, engineering companies and clients. The results revealed that 5% of Taiwanese construction professionals have experience of using i-Build.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127166298","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-10-04DOI: 10.1504/IJIEM.2010.035628
C. Sheu, Chen-Lung Yang
Performance measurement of service operations has unique challenges compared with that in manufacturing operations. Using the insurance claims settlement as an example, this study discusses the complexity of conducting performance measurement for service operations. Data Envelope Analysis (DEA) is then applied to assess the relative efficiency of 14 regional offices of a US insurance company regarding its efficiency in settling insurance claims. Our research emphasis is on how a quantitative method like DEA could assist the existing measurement systems that rely heavily on managerial judgement. The results indicate that the combination of the two methods, quantitative and qualitative, produced a more reliable performance assessment. Accordingly, we discussed the value of using DEA for guiding the improvement efforts along with limitations of its use for assessing the performance of settlement operations. We concluded that DEA can and should complement but not replace the existing experience-based management evaluation.
{"title":"Performance assessment of service operations using DEA and managerial judgement: a case study","authors":"C. Sheu, Chen-Lung Yang","doi":"10.1504/IJIEM.2010.035628","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.035628","url":null,"abstract":"Performance measurement of service operations has unique challenges compared with that in manufacturing operations. Using the insurance claims settlement as an example, this study discusses the complexity of conducting performance measurement for service operations. Data Envelope Analysis (DEA) is then applied to assess the relative efficiency of 14 regional offices of a US insurance company regarding its efficiency in settling insurance claims. Our research emphasis is on how a quantitative method like DEA could assist the existing measurement systems that rely heavily on managerial judgement. The results indicate that the combination of the two methods, quantitative and qualitative, produced a more reliable performance assessment. Accordingly, we discussed the value of using DEA for guiding the improvement efforts along with limitations of its use for assessing the performance of settlement operations. We concluded that DEA can and should complement but not replace the existing experience-based management evaluation.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116523815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-10-04DOI: 10.1504/IJIEM.2010.035627
E. Heiro, R. Raitoharju
Despite the positive effects achieved with Information Technology (IT) use in the healthcare sector, IT solutions do not always increase efficiency or prevent medical errors, and the poor quality of data available is often seen as one of the reasons. The purpose of this paper is to determine the characteristics that ensure the quality of data. More specifically, the paper focuses on the non-technical characteristics that patient-specific medication information should have, and its current situation within a Finnish primary care organisation. To ensure that the development of smooth patient service chains will proceed consensually with data users, and that all the issues related to clinical work are considered, an assessment of the current process of medication information management is required. Though the case organisation uses Electronic Health Record (EHR), often the most important source of information was found to be the patient. It was found that sources of medication data do not always meet the needs of the healthcare professionals. Furthermore, the characteristics of what constitute quality data could not always be found, which has left professionals using their knowledge to fill information gaps.
{"title":"Patient's medication information and its special characteristics: a case study of a Finnish primary care organisation","authors":"E. Heiro, R. Raitoharju","doi":"10.1504/IJIEM.2010.035627","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.035627","url":null,"abstract":"Despite the positive effects achieved with Information Technology (IT) use in the healthcare sector, IT solutions do not always increase efficiency or prevent medical errors, and the poor quality of data available is often seen as one of the reasons. The purpose of this paper is to determine the characteristics that ensure the quality of data. More specifically, the paper focuses on the non-technical characteristics that patient-specific medication information should have, and its current situation within a Finnish primary care organisation. To ensure that the development of smooth patient service chains will proceed consensually with data users, and that all the issues related to clinical work are considered, an assessment of the current process of medication information management is required. Though the case organisation uses Electronic Health Record (EHR), often the most important source of information was found to be the patient. It was found that sources of medication data do not always meet the needs of the healthcare professionals. Furthermore, the characteristics of what constitute quality data could not always be found, which has left professionals using their knowledge to fill information gaps.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"14 8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116190436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-10-04DOI: 10.1504/IJIEM.2010.035624
Ajit Appari, M. E. Johnson
Information security and privacy in the healthcare sector is an issue of growing importance. The adoption of digital patient records, increased regulation, provider consolidation and the increasing need for information exchange between patients, providers and payers, all point towards the need for better information security. We critically survey the literature on information security and privacy in healthcare, published in information systems journals as well as many other related disciplines including health informatics, public health, law, medicine, the trade press and industry reports. In this paper, we provide a holistic view of the recent research and suggest new areas of interest to the information systems community.
{"title":"Information security and privacy in healthcare: current state of research","authors":"Ajit Appari, M. E. Johnson","doi":"10.1504/IJIEM.2010.035624","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.035624","url":null,"abstract":"Information security and privacy in the healthcare sector is an issue of growing importance. The adoption of digital patient records, increased regulation, provider consolidation and the increasing need for information exchange between patients, providers and payers, all point towards the need for better information security. We critically survey the literature on information security and privacy in healthcare, published in information systems journals as well as many other related disciplines including health informatics, public health, law, medicine, the trade press and industry reports. In this paper, we provide a holistic view of the recent research and suggest new areas of interest to the information systems community.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"40 2-3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132335096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-10-04DOI: 10.1504/IJIEM.2010.035626
Junhua Li, L. Land, P. Ray, S. Chattopadhyay
Electronic Health (E-Health) systems include applications of Information Communication Technologies (ICTs) to promote healthcare services support, delivery and education. The success of an E-Health system is very much dependent on the success of Electronic Health Record (EHR) systems, as EHR forms the core of any E-Health system. Readiness assessment has been identified as an essential requirement for the success of EHR in terms of adoption rate or acceptance. Through a literature review of current E-Health readiness frameworks, it is observed that most studied components reflect healthcare providers' and organisational perspectives but there is an inconsistent coverage of the evaluation components. Further, an unclear measure of readiness levels poses another problem for E-Health readiness assessment. This paper presents an E-Health Readiness Assessment Framework (EHRAF) by integrating components of each reviewed framework and quantifying constructs (a graph-based approach) within the new framework.
{"title":"E-Health readiness framework from Electronic Health Records perspective","authors":"Junhua Li, L. Land, P. Ray, S. Chattopadhyay","doi":"10.1504/IJIEM.2010.035626","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.035626","url":null,"abstract":"Electronic Health (E-Health) systems include applications of Information Communication Technologies (ICTs) to promote healthcare services support, delivery and education. The success of an E-Health system is very much dependent on the success of Electronic Health Record (EHR) systems, as EHR forms the core of any E-Health system. Readiness assessment has been identified as an essential requirement for the success of EHR in terms of adoption rate or acceptance. Through a literature review of current E-Health readiness frameworks, it is observed that most studied components reflect healthcare providers' and organisational perspectives but there is an inconsistent coverage of the evaluation components. Further, an unclear measure of readiness levels poses another problem for E-Health readiness assessment. This paper presents an E-Health Readiness Assessment Framework (EHRAF) by integrating components of each reviewed framework and quantifying constructs (a graph-based approach) within the new framework.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126189997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-03-15DOI: 10.1504/IJIEM.2010.032172
Martin Juhrisch, G. Dietz
With Service-Oriented Architectures (SOAs), companies are facing a paradigm shift towards services as the key unit of their enterprise architectures. An exploitation of the potential of SOA is up to the applicability of business models for a transformation into service compositions. However, several shortcomings prevent semi-formal models from being a suitable resource of an automated transformation process. Problems result from a multitude of modelling aims, objects and procedures. This paper provides a method for business-process-oriented SOA design. A modelling environment gives an overview of business requirements and allows appropriate assignment of services to the business functions at the same time.
{"title":"Constraints in conceptual modelling: outlining an approach to business-driven web service composition","authors":"Martin Juhrisch, G. Dietz","doi":"10.1504/IJIEM.2010.032172","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.032172","url":null,"abstract":"With Service-Oriented Architectures (SOAs), companies are facing a paradigm shift towards services as the key unit of their enterprise architectures. An exploitation of the potential of SOA is up to the applicability of business models for a transformation into service compositions. However, several shortcomings prevent semi-formal models from being a suitable resource of an automated transformation process. Problems result from a multitude of modelling aims, objects and procedures. This paper provides a method for business-process-oriented SOA design. A modelling environment gives an overview of business requirements and allows appropriate assignment of services to the business functions at the same time.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129603617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-03-15DOI: 10.1504/IJIEM.2010.032170
M. Ahmad, R. Colomb, S. Sadiq
Nowadays, almost all enterprises are supported by Information Systems (ISs). For a group of systems (ISs) to interoperate, the organisations responsible for the systems must first agree on what the words mean in the interoperation. This agreement is called an ontology, a description of the world shared by the participants. This paper presents a set of high-level concepts (upper ontology) for interoperating ISs taking into account not only the ontology of information objects but also the ontology of messages and the actions performed by the interoperating systems. It integrates an existing formal ontology for information objects with an upper ontology for messages and actions based on speech act theory, represented in a uniform way using UML profiles.
{"title":"A UML profile for perdurant ontology of domain interlocking Institutional Worlds","authors":"M. Ahmad, R. Colomb, S. Sadiq","doi":"10.1504/IJIEM.2010.032170","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.032170","url":null,"abstract":"Nowadays, almost all enterprises are supported by Information Systems (ISs). For a group of systems (ISs) to interoperate, the organisations responsible for the systems must first agree on what the words mean in the interoperation. This agreement is called an ontology, a description of the world shared by the participants. This paper presents a set of high-level concepts (upper ontology) for interoperating ISs taking into account not only the ontology of information objects but also the ontology of messages and the actions performed by the interoperating systems. It integrates an existing formal ontology for information objects with an upper ontology for messages and actions based on speech act theory, represented in a uniform way using UML profiles.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128364262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-03-15DOI: 10.1504/IJIEM.2010.032171
Martin Juhrisch, Jens Weller, W. Esswein
Business Information Technology (IT) alignment focuses the efficient support of business processes by IT. Therefore, existing software artefacts are addressed within business process models. When these process models and the processes, respectively, alter, however, there is need to adjust the supporting software systems. Thus, already during the design phase of business process models, IT artefacts have to be considered. In this paper, we propose an approach aiming at the restriction of freedom in process modelling. Thus, previously defined software artefacts are used already in business process modelling. Therewith, the gap between the business and the IT layer can be closed. To support such restrictions, a meta-modelling method is introduced and its usage for composing Service-Oriented Architecture (SOA) services is illustrated.
{"title":"A model-driven framework for business IT alignment","authors":"Martin Juhrisch, Jens Weller, W. Esswein","doi":"10.1504/IJIEM.2010.032171","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.032171","url":null,"abstract":"Business Information Technology (IT) alignment focuses the efficient support of business processes by IT. Therefore, existing software artefacts are addressed within business process models. When these process models and the processes, respectively, alter, however, there is need to adjust the supporting software systems. Thus, already during the design phase of business process models, IT artefacts have to be considered. In this paper, we propose an approach aiming at the restriction of freedom in process modelling. Thus, previously defined software artefacts are used already in business process modelling. Therewith, the gap between the business and the IT layer can be closed. To support such restrictions, a meta-modelling method is introduced and its usage for composing Service-Oriented Architecture (SOA) services is illustrated.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122595510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-03-15DOI: 10.1504/IJIEM.2010.032169
Yao-bin Lu, Zhiyu Chen, Bin Wang
Mobile commerce has experienced tremendous growth in China. We explore the antecedents to mobile service usage based on the Theory of Planned Behaviour (TPB) and the decomposed TPB. By examining mobile communication and entertainment service adoption, we find that attitude, subjective norm and perceived behavioural control are determinants of the behavioural intention. Trust and personal innovativeness predict attitude for both services, whereas enjoyment is closely related to attitude in Mobile Entertainment Service (MES) adoption. We also identify differences in the results across the two services examined, indicating separate operational directions for them both theoretically and practically.
{"title":"Understanding mobile communication and entertainment service usage: a comparison study","authors":"Yao-bin Lu, Zhiyu Chen, Bin Wang","doi":"10.1504/IJIEM.2010.032169","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.032169","url":null,"abstract":"Mobile commerce has experienced tremendous growth in China. We explore the antecedents to mobile service usage based on the Theory of Planned Behaviour (TPB) and the decomposed TPB. By examining mobile communication and entertainment service adoption, we find that attitude, subjective norm and perceived behavioural control are determinants of the behavioural intention. Trust and personal innovativeness predict attitude for both services, whereas enjoyment is closely related to attitude in Mobile Entertainment Service (MES) adoption. We also identify differences in the results across the two services examined, indicating separate operational directions for them both theoretically and practically.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115898370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-03-15DOI: 10.1504/IJIEM.2010.032173
Y. Wong
The aim of this paper is to investigate the importance of the relationship between the Behaviour approach and software review performance. Results are from an experimental study conducted in late 2006. The overall findings suggest that: communication has an effect on software review performance; status effect has an effect on software review performance; there is little impact of teamwork on the group review performance; key indicators for discussion quality are the appropriateness of group; discussions and environment setting of a group meeting.
{"title":"Behaviour approach for evaluating team performance in software review: an empirical study","authors":"Y. Wong","doi":"10.1504/IJIEM.2010.032173","DOIUrl":"https://doi.org/10.1504/IJIEM.2010.032173","url":null,"abstract":"The aim of this paper is to investigate the importance of the relationship between the Behaviour approach and software review performance. Results are from an experimental study conducted in late 2006. The overall findings suggest that: communication has an effect on software review performance; status effect has an effect on software review performance; there is little impact of teamwork on the group review performance; key indicators for discussion quality are the appropriateness of group; discussions and environment setting of a group meeting.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114979294","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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