En s’appuyant sur le modele de Delone et McLean (2003) (Information System Success Model – ISSM), cet article propose un modele d’evaluation du succes des systemes d’information bancaires de front-office, en s’attachant au point de vue des utilisateurs (charges d’affaires et directeurs d’agences). L’objectif est de contextualiser le modele ISSM en prenant en compte les specificites du domaine bancaire – secteur a haute intensite informationnelle – en ce qui concerne a la fois l’operationnalisation des variables, et les relations entre elles. L’approche methodologique retenue est double : nous avons commence notre recherche par des etudes qualitatives exploratoires (menees a travers des entretiens) qui ont servi a proposer un modele conceptuel contextualise, modele qui a ensuite ete teste par des etudes quantitatives avec les methodes d’equations structurelles (deux recueils de donnees avec un questionnaire en ligne). Nous avons suivi le paradigme de Churchill (1979) pour operationnaliser nos six variables. Sur un plan theorique, les resultats de cette recherche confirment que l’evaluation est multidimensionnelle, que la perception du succes d’un SI passe par un ensemble de variables inter reliees. De plus, nous avons mis en evidence, en raison des specificites du domaine bancaire, que la qualite de l’information se distingue des autres variables de qualite et apparait comme la variable cle du modele. Enfin, la satisfaction ne semble etre determinee que par une seule variable, resultat specifique au domaine bancaire, ou l’utilisation du SI est obligatoire. D’un point de vue pratique et managerial, le modele s’avere etre un outil d’evaluation utile aux DSI et managers, soit dans sa globalite, soit pour evaluer une variable particuliere du modele.
{"title":"Adaptation au domaine bancaire du modèle d'évaluation du succès des systèmes d'information (ISSM) de Delone et McLean","authors":"S. Michel, François Cocula","doi":"10.9876/SIM.V19I1.523","DOIUrl":"https://doi.org/10.9876/SIM.V19I1.523","url":null,"abstract":"En s’appuyant sur le modele de Delone et McLean (2003) (Information System Success Model – ISSM), cet article propose un modele d’evaluation du succes des systemes d’information bancaires de front-office, en s’attachant au point de vue des utilisateurs (charges d’affaires et directeurs d’agences). L’objectif est de contextualiser le modele ISSM en prenant en compte les specificites du domaine bancaire – secteur a haute intensite informationnelle – en ce qui concerne a la fois l’operationnalisation des variables, et les relations entre elles. L’approche methodologique retenue est double : nous avons commence notre recherche par des etudes qualitatives exploratoires (menees a travers des entretiens) qui ont servi a proposer un modele conceptuel contextualise, modele qui a ensuite ete teste par des etudes quantitatives avec les methodes d’equations structurelles (deux recueils de donnees avec un questionnaire en ligne). Nous avons suivi le paradigme de Churchill (1979) pour operationnaliser nos six variables. Sur un plan theorique, les resultats de cette recherche confirment que l’evaluation est multidimensionnelle, que la perception du succes d’un SI passe par un ensemble de variables inter reliees. De plus, nous avons mis en evidence, en raison des specificites du domaine bancaire, que la qualite de l’information se distingue des autres variables de qualite et apparait comme la variable cle du modele. Enfin, la satisfaction ne semble etre determinee que par une seule variable, resultat specifique au domaine bancaire, ou l’utilisation du SI est obligatoire. D’un point de vue pratique et managerial, le modele s’avere etre un outil d’evaluation utile aux DSI et managers, soit dans sa globalite, soit pour evaluer une variable particuliere du modele.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132064768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Manifestations scientifiques et appels à projets","authors":"Amir Hasnaoui","doi":"10.9876/SIM.V19I1.607","DOIUrl":"https://doi.org/10.9876/SIM.V19I1.607","url":null,"abstract":"","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123918476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the last twenty years, new product development (NPD) teams have been characterized by increased spatial and temporal distribution. Some authors assert that this distribution hinders the coordination of these teams, especially because it limits the opportunities for exchange as well as the use of face-to-face dialogue. Other authors consider that coordination through ICT is as effective as face-to-face communication. Although scholars have been debating this point for years, the issue has never been empirically validated in the case of NDP project teams. To fill this gap, we study the influence of technological and non-technological media on coordination by taking into account the distribution level of NPD team members. Results of PLS modelling indicate that the effect of the various media on coordination varies according to the level of spatial and temporal distribution. The results dispute the relevance of face-to-face exchanges when project teams are highly distributed, teams in which coordination is frequently based on the use of ICT (for design support and for task organization). Therefore, this study indicates that the richness of media does not alone explain the media’s efficiency. We also contribute to the literature which tends to equate team distribution to the media type by showing that the two concepts are different.
{"title":"The contribution of ICT and face-to-face to the coordination effectiveness of distributed NPD projects teams","authors":"S. Brion, C. Mothe, C. Péréa","doi":"10.9876/SIM.V18I4.527","DOIUrl":"https://doi.org/10.9876/SIM.V18I4.527","url":null,"abstract":"In the last twenty years, new product development (NPD) teams have been characterized by increased spatial and temporal distribution. Some authors assert that this distribution hinders the coordination of these teams, especially because it limits the opportunities for exchange as well as the use of face-to-face dialogue. Other authors consider that coordination through ICT is as effective as face-to-face communication. Although scholars have been debating this point for years, the issue has never been empirically validated in the case of NDP project teams. To fill this gap, we study the influence of technological and non-technological media on coordination by taking into account the distribution level of NPD team members. Results of PLS modelling indicate that the effect of the various media on coordination varies according to the level of spatial and temporal distribution. The results dispute the relevance of face-to-face exchanges when project teams are highly distributed, teams in which coordination is frequently based on the use of ICT (for design support and for task organization). Therefore, this study indicates that the richness of media does not alone explain the media’s efficiency. We also contribute to the literature which tends to equate team distribution to the media type by showing that the two concepts are different.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"45 20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122308471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Le present article examine l’effet moderateur du sexe sur l’intention de continuer a utiliser les services de l’Internet mobile (SIM) dans la vie quotidienne. Un modele adapte de la theorie de “technology acceptance model” (TAM) a ete applique pour mesurer l’intention de continuer a utiliser SIM, avec le sexe comme une variable moderatrice. Les hypotheses ont ete testees sur des donnees provenant d’une enquete aupres de 648 utilisateurs francais de SIM. Contrairement aux etudes anterieures basees sur le TAM, les resultats montrent que les femmes sont plutot motivees par l’utilite percue et la facilite d’utilisation que les hommes. Ceci peut etre explique par le role que joue la motivation intrinseque dans l’usage des SIM par les femmes. L’effet ludique percu n’etait pas significatif ni pour les femmes, ni pour les hommes. Cette difference observee laisse entendre que les operateurs de SIM devraient prendre en consideration le sexe des utilisateurs pour la differenciation de leurs offres.
{"title":"The moderating effect of gender on continuance intention for mobile Internet services (MIS)","authors":"Anis Khedhaouria, Adel Beldi, Nassim Belbaly","doi":"10.9876/SIM.V18I3.514","DOIUrl":"https://doi.org/10.9876/SIM.V18I3.514","url":null,"abstract":"Le present article examine l’effet moderateur du sexe sur l’intention de continuer a utiliser les services de l’Internet mobile (SIM) dans la vie quotidienne. Un modele adapte de la theorie de “technology acceptance model” (TAM) a ete applique pour mesurer l’intention de continuer a utiliser SIM, avec le sexe comme une variable moderatrice. Les hypotheses ont ete testees sur des donnees provenant d’une enquete aupres de 648 utilisateurs francais de SIM. Contrairement aux etudes anterieures basees sur le TAM, les resultats montrent que les femmes sont plutot motivees par l’utilite percue et la facilite d’utilisation que les hommes. Ceci peut etre explique par le role que joue la motivation intrinseque dans l’usage des SIM par les femmes. L’effet ludique percu n’etait pas significatif ni pour les femmes, ni pour les hommes. Cette difference observee laisse entendre que les operateurs de SIM devraient prendre en consideration le sexe des utilisateurs pour la differenciation de leurs offres.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125988901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite growing efforts to improve software development processes, recurring concerns about software project performance remain largely present. The rate of software development project failure rate has been routinely documented in information systems (IS) research (Wallace, 2004; El-Masry and Rivard, 2010). The management of software development projects is often marked by inadequate planning, a poor grasp of the overall development process, and no clear management framework, even as the focus in software development shifts from a technology perspective to a more process-centric view (Slaughter, 2006). To address such concerns few CMM-based studies have examined the benefits and direct impact of software process maturity on software project performance but with mixed results. The present paper attempts to systematically examine the contingent role of software development risk on the impact of software process maturity level on software project performance. Guided by risk-based perspective in Software Engineering and CMM-based framework, an exploratory model was developed and tested. The premise of this paper is that software development risk plays a contingent role in the relationship between software process maturity and software project performance. Drawing on a sample of 107 organizations that have undergone official CMM appraisals, the results of partial least squares analysis of the data reveal initial evidence that (1) a positive effect of software process maturity level on software project performance while underscoring the negative effect of software development risk on software project performance, and (2) more importantly, the findings show that software development risk plays a contingent role software process maturity level on software project performance. For researchers, the integration of software development risk can provide a much needed linkage in the three fundamental constructs of CMM. From a managerial perspective, in order to foster a better software project performance, IS project leaders and managers should strongly emphasize devising effective software development risk assessment since a variation of this construct’s level may strengthen or weaken the relationship between software development process maturity and software project performance.
尽管改进软件开发过程的努力不断增加，但是对软件项目性能的反复关注在很大程度上仍然存在。软件开发项目的失败率已经在信息系统(IS)研究中例行记录(Wallace, 2004;El-Masry and riard, 2010)。软件开发项目的管理通常以不充分的计划、对整个开发过程的糟糕把握和没有清晰的管理框架为标志，即使软件开发的焦点从技术角度转移到更以过程为中心的观点(Slaughter, 2006)。为了解决这些问题，很少有基于cmm的研究检查了软件过程成熟度对软件项目性能的好处和直接影响，但是结果好坏参半。本文试图系统地考察软件开发风险对软件过程成熟度水平对软件项目性能影响的偶然性作用。在软件工程中基于风险的视角和基于cmm的框架的指导下，开发并测试了一个探索性模型。本文的前提是软件开发风险在软件过程成熟度和软件项目绩效之间的关系中起着偶然的作用。通过对107个组织进行官方CMM评估的样本，数据的偏最小二乘分析的结果揭示了(1)软件过程成熟度水平对软件项目性能的积极影响，同时强调了软件开发风险对软件项目性能的消极影响，以及(2)更重要的是，研究结果表明，软件开发风险在软件过程成熟度水平对软件项目绩效的影响中起着偶然的作用。对于研究者来说，软件开发风险的集成可以在CMM的三个基本构造中提供一个非常需要的链接。从管理的角度来看，为了培养更好的软件项目绩效，信息系统项目领导者和管理者应该强烈强调设计有效的软件开发风险评估，因为这种结构水平的变化可能会加强或削弱软件开发过程成熟度和软件项目绩效之间的关系。
{"title":"The impact of Software Process Maturity on Software Project Performance: The Contingent Role of Software Development Risk","authors":"Dany Di Tullio, B. Bahli","doi":"10.9876/SIM.V18I3.482","DOIUrl":"https://doi.org/10.9876/SIM.V18I3.482","url":null,"abstract":"Despite growing efforts to improve software development processes, recurring concerns about software project performance remain largely present. The rate of software development project failure rate has been routinely documented in information systems (IS) research (Wallace, 2004; El-Masry and Rivard, 2010). The management of software development projects is often marked by inadequate planning, a poor grasp of the overall development process, and no clear management framework, even as the focus in software development shifts from a technology perspective to a more process-centric view (Slaughter, 2006). To address such concerns few CMM-based studies have examined the benefits and direct impact of software process maturity on software project performance but with mixed results. The present paper attempts to systematically examine the contingent role of software development risk on the impact of software process maturity level on software project performance. Guided by risk-based perspective in Software Engineering and CMM-based framework, an exploratory model was developed and tested. The premise of this paper is that software development risk plays a contingent role in the relationship between software process maturity and software project performance. Drawing on a sample of 107 organizations that have undergone official CMM appraisals, the results of partial least squares analysis of the data reveal initial evidence that (1) a positive effect of software process maturity level on software project performance while underscoring the negative effect of software development risk on software project performance, and (2) more importantly, the findings show that software development risk plays a contingent role software process maturity level on software project performance. For researchers, the integration of software development risk can provide a much needed linkage in the three fundamental constructs of CMM. From a managerial perspective, in order to foster a better software project performance, IS project leaders and managers should strongly emphasize devising effective software development risk assessment since a variation of this construct’s level may strengthen or weaken the relationship between software development process maturity and software project performance.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130978184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of this article is to better understand how service companies, which were initially non-profit organizations, can develop a commercial activity in open source software. From a theoretical point of view, the strategic behavior of firms is influenced by social rules to which they must, at least partially, comply in order to seem legitimate. At the methodological level, this research builds on the work of Lisein et al. (2009) who have identified four key dimensions in the ideology of the OSS. A quantitative study on a sample of 71 Open Source Software Companies (OSSC) allows highlighting three strategic behaviors. Two of them represent hybridization strategies, while the third is much closer to a strict commercial logic. Then, the qualitative study of three cases of OSSC, that were previously sampled, were used to better understand the benefits that these companies expect from interacting with the non-commercial sphere and the strategic maneuvers they deploy. Our results confirm that OSSC are positioning themselves on the four generic principles constituting the ideology of OSS. Therefore Lisein et al. (2009) Model seems validated. However, our observations show that it is possible to combine market and non-market logics with different behaviors. These behaviors are distinguished on three key dimensions: the discussions with the open source community relationship, the type of legitimacy sought, the strategic maneuvers deployed. This research may well be of particular interest to managers of OSSC to better understand the consequences and implications of their strategic positioning choices between market and non-market sphere.
本文的目的是更好地理解服务公司(最初是非营利组织)如何在开源软件中开发商业活动。从理论的角度来看，企业的战略行为受到社会规则的影响，企业必须(至少部分地)遵守这些规则才能显得合法。在方法层面上，本研究建立在Lisein等人(2009)的工作基础上，他们确定了开源软件意识形态中的四个关键维度。对71家开源软件公司(OSSC)样本的定量研究强调了三种战略行为。其中两个代表了杂交策略，而第三个则更接近于严格的商业逻辑。然后，对先前抽样的三个OSSC案例进行定性研究，以更好地理解这些公司期望从与非商业领域的互动以及他们部署的战略操作中获得的好处。我们的结果证实，OSSC将自己定位在构成OSS意识形态的四个一般原则上。因此，Lisein et al.(2009)模型似乎得到了验证。然而，我们的观察表明，将市场逻辑和非市场逻辑和不同的行为结合起来是可能的。这些行为在三个关键维度上有所区别:与开源社区关系的讨论，寻求合法性的类型，部署的战略演习。这项研究可能对OSSC的管理人员特别感兴趣，以更好地了解他们在市场和非市场领域之间的战略定位选择的后果和影响。
{"title":"How combine market and non-market: an empirical taxonomy of OSSC’ strategic behaviors","authors":"Khaireddine Mouakhar, A. Tellier","doi":"10.9876/SIM.V18I3.506","DOIUrl":"https://doi.org/10.9876/SIM.V18I3.506","url":null,"abstract":"The aim of this article is to better understand how service companies, which were initially non-profit organizations, can develop a commercial activity in open source software. From a theoretical point of view, the strategic behavior of firms is influenced by social rules to which they must, at least partially, comply in order to seem legitimate. At the methodological level, this research builds on the work of Lisein et al. (2009) who have identified four key dimensions in the ideology of the OSS. A quantitative study on a sample of 71 Open Source Software Companies (OSSC) allows highlighting three strategic behaviors. Two of them represent hybridization strategies, while the third is much closer to a strict commercial logic. Then, the qualitative study of three cases of OSSC, that were previously sampled, were used to better understand the benefits that these companies expect from interacting with the non-commercial sphere and the strategic maneuvers they deploy. Our results confirm that OSSC are positioning themselves on the four generic principles constituting the ideology of OSS. Therefore Lisein et al. (2009) Model seems validated. However, our observations show that it is possible to combine market and non-market logics with different behaviors. These behaviors are distinguished on three key dimensions: the discussions with the open source community relationship, the type of legitimacy sought, the strategic maneuvers deployed. This research may well be of particular interest to managers of OSSC to better understand the consequences and implications of their strategic positioning choices between market and non-market sphere.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124837871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this article, we propose to revisit the concept of strategic alignment in a practice-based perspective. We propose new insights on this concept which has mostly been studied in the literature through Henderson and Venkatraman’s strategic alignment model (1993). In a grounded approach, we study practitioners’ daily practices through the in-depth investigation of three corporate cases and interviews with six consultants specialized in the management of information systems (IS). We use actor-network theory as a theoretical framework to help us make sense of and interpret our data. We propose a new, conceptual, non-functionalist model, which integrates several streams of literature: the translated strategic alignment model (TSAM). This model may serve as a help to drive toward a critical level of alignment that appears as necessary to clear the path toward competitive advantage.
{"title":"The Translated Strategic Alignment Model: A Practice-Based Perspective","authors":"Isabelle Walsh, Alexandre Renaud, M. Kalika","doi":"10.9876/SIM.V18I2.509","DOIUrl":"https://doi.org/10.9876/SIM.V18I2.509","url":null,"abstract":"In this article, we propose to revisit the concept of strategic alignment in a practice-based perspective. We propose new insights on this concept which has mostly been studied in the literature through Henderson and Venkatraman’s strategic alignment model (1993). In a grounded approach, we study practitioners’ daily practices through the in-depth investigation of three corporate cases and interviews with six consultants specialized in the management of information systems (IS). We use actor-network theory as a theoretical framework to help us make sense of and interpret our data. We propose a new, conceptual, non-functionalist model, which integrates several streams of literature: the translated strategic alignment model (TSAM). This model may serve as a help to drive toward a critical level of alignment that appears as necessary to clear the path toward competitive advantage.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133233800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
La presente recherche repose sur l’analyse de 64 articles academiques francophones publies dans les principales revues en Sciences de Gestion entre 1999 et 2012 et traitant les problematiques liees aux progiciels ERP. Dans une perspective cumulative de nos connaissances academiques, l’objectif de cette revue de la litterature est de faire un etat des lieux de la recherche ERP francophone et de preciser a grands traits les diverses etapes cles qui l’ont ponctuee. Nous analysons les grandes caracteristiques de cette production en positionnant les 64 articles dans notre grille d’analyse inspiree du modele theorique de Markus et Tanis. Nous interrogeons aussi la rigueur de la demarche theorique et methodologique mobilisee en comparant avec les principales revues de la litterature anglo-saxonne. Nos resultats montrent que les travaux francophones et anglo-saxons 1) s’interessent aux memes problematiques et abordent les memes thematiques avec plus d’attention sur celles de l’implementation et 2) s’appuient sur une grande variete de reponses theoriques possibles pour etudier les problematiques organisationnelle et technique liees a l’ERP. En revanche, dans la demarche adoptee, on constate effectivement une specificite de la communaute SI francophone avec un recours significatif aux methodologies qualitatives. Nous proposons enfin des perspectives de recherches futures offrant ainsi a la discipline SI des voies d’investigation renouvelees dans le champ de recherche ERP.
{"title":"États des lieux de la recherche ERP francophone","authors":"R. Amrani, Guy Saint-Léger","doi":"10.9876/SIM.V18I2.459","DOIUrl":"https://doi.org/10.9876/SIM.V18I2.459","url":null,"abstract":"La presente recherche repose sur l’analyse de 64 articles academiques francophones publies dans les principales revues en Sciences de Gestion entre 1999 et 2012 et traitant les problematiques liees aux progiciels ERP. Dans une perspective cumulative de nos connaissances academiques, l’objectif de cette revue de la litterature est de faire un etat des lieux de la recherche ERP francophone et de preciser a grands traits les diverses etapes cles qui l’ont ponctuee. Nous analysons les grandes caracteristiques de cette production en positionnant les 64 articles dans notre grille d’analyse inspiree du modele theorique de Markus et Tanis. Nous interrogeons aussi la rigueur de la demarche theorique et methodologique mobilisee en comparant avec les principales revues de la litterature anglo-saxonne. Nos resultats montrent que les travaux francophones et anglo-saxons 1) s’interessent aux memes problematiques et abordent les memes thematiques avec plus d’attention sur celles de l’implementation et 2) s’appuient sur une grande variete de reponses theoriques possibles pour etudier les problematiques organisationnelle et technique liees a l’ERP. En revanche, dans la demarche adoptee, on constate effectivement une specificite de la communaute SI francophone avec un recours significatif aux methodologies qualitatives. Nous proposons enfin des perspectives de recherches futures offrant ainsi a la discipline SI des voies d’investigation renouvelees dans le champ de recherche ERP.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129922666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Le concept de panoptique developpe par M. Foucault a ete largement utilise dans la recherche en systemes d’information (SI) et en theorie des organisations afin de decrire les formes recentes de controle organisationnel qui se sont developpees avec le recours massif aux technologies de l’information et de la communication (TIC). Ce cadre s’est longtemps avere pertinent, mais les caracteristiques nouvelles des TIC, comme l’ubiquite, nous amenent a repenser les dispositifs de controle organisationnels. Cet article mobilise les travaux de G. Deleuze afin de proposer une relecture des systemes de controle, integrant les usages des technologies ubiquitaires et les nouveaux espaces-temps dans lesquels elles operent. Afin de confronter ce cadre conceptuel a la realite organisationnelle, une etude de cas est menee au sein d’une societe de conseil. L’etude de cas met en evidence un enchevetrement de mecanismes de controle, illustrant l’interet de l’approche deleuzienne, sans definitivement rejeter l’approche foucaldienne du panoptique, suggerant ainsi un emboitement sous tension des deux perspectives.
{"title":"Information technologies, control and panopticon: Towards a Deleuzian approach","authors":"Aurélie Leclercq-Vandelannoitte, Henri Isaac","doi":"10.9876/SIM.V18I2.485","DOIUrl":"https://doi.org/10.9876/SIM.V18I2.485","url":null,"abstract":"Le concept de panoptique developpe par M. Foucault a ete largement utilise dans la recherche en systemes d’information (SI) et en theorie des organisations afin de decrire les formes recentes de controle organisationnel qui se sont developpees avec le recours massif aux technologies de l’information et de la communication (TIC). Ce cadre s’est longtemps avere pertinent, mais les caracteristiques nouvelles des TIC, comme l’ubiquite, nous amenent a repenser les dispositifs de controle organisationnels. Cet article mobilise les travaux de G. Deleuze afin de proposer une relecture des systemes de controle, integrant les usages des technologies ubiquitaires et les nouveaux espaces-temps dans lesquels elles operent. Afin de confronter ce cadre conceptuel a la realite organisationnelle, une etude de cas est menee au sein d’une societe de conseil. L’etude de cas met en evidence un enchevetrement de mecanismes de controle, illustrant l’interet de l’approche deleuzienne, sans definitivement rejeter l’approche foucaldienne du panoptique, suggerant ainsi un emboitement sous tension des deux perspectives.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128503830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Q-method has been invented in 50’s by William Stephenson, a psychologist, in order to explore human subjectivity. It is now regularly used in several social sciences and humanities. Research in information systems is an exception with only 14 empirical Q-studies since the first one in 1987. The Q-method has however several strengths and contributes to explore central aspects in IS such as perceptions, interpretations, social representations. The aim of this article is to propose a view of the methodological opportunities this method offers to ISR as well as an illustration of its use in the m-commerce field. It is thus an invitation to use this still underutilized method.
{"title":"An illustrated invitation to use Q-method in IS Research","authors":"Claire Gauzente","doi":"10.9876/SIM.V18I2.503","DOIUrl":"https://doi.org/10.9876/SIM.V18I2.503","url":null,"abstract":"Q-method has been invented in 50’s by William Stephenson, a psychologist, in order to explore human subjectivity. It is now regularly used in several social sciences and humanities. Research in information systems is an exception with only 14 empirical Q-studies since the first one in 1987. The Q-method has however several strengths and contributes to explore central aspects in IS such as perceptions, interpretations, social representations. The aim of this article is to propose a view of the methodological opportunities this method offers to ISR as well as an illustration of its use in the m-commerce field. It is thus an invitation to use this still underutilized method.","PeriodicalId":220138,"journal":{"name":"French Journal of Management Information Systems","volume":"600 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116302668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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