Pub Date : 2023-11-05DOI: 10.61426/sjbcm.v10i4.2788
RAPHAEL MWATEMBO MKONGOH, JOSPHAT KYALO, PhD
Public agencies are faced with challenges that force them to adjust or change from their normal way of doing things. This study sought to investigate the relationship between management information systems adoption and performance of public agencies in Mombasa County, Kenya. The independent variables were information infrastructure, Information flexibility, Information security and Information storage while the dependent variable was performance of public agencies in Mombasa County. The study employed descriptive research design. The target population was 535 ICT specialists from 79 public agencies in Mombasa County. A stratified sampling technique was utilized. In this study primary data was gathered using research questionnaire. The data collected was both quantitative and qualitative and it was analyzed by both descriptive and inferential analysis. The descriptive statistical tools. The researcher conducted inferential analyses including correlation and multiple regression analyses. The study found that internet connectivity and IS software are the key aspects of information Infrastructure which affect the performance of public agencies in Mombasa to great extents. Information Flexibility contributes more to the increase of performance of public agencies followed by information Infrastructure, then information Storage while information Security contributes the least to the performance of public agencies. The study concluded that utilization of information infrastructure, information flexibility, information security, and information storage have great impacts on the performance of public agencies in Mombasa County. There is need to enhance the MIS infrastructure to ensure that it caters for its purpose in the organizations. The public agencies ought to put special consideration on information flexibility within the agencies. Public agencies need to invest in secure information systems that can assure staff privacy and protection. There is need for improvement in information storage through data protection, data backup, and data accessibility. This will also increase operation, enable information to be easily transmitted, enhance team performance, coordination and communication and data protection improves information quality and hence expanded organizational responsiveness. Keywords: System Infrastructure, System Flexibility, Information Security, Data Storage, Agency Performance CITATION : Mkongoh, R. M., & Kyalo, J. (2023). Adoption of management information systems and performance of public agencies in Mombasa County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 811 – 828. http://dx.doi.org/10.61426/sjbcm.v10i4.2788
{"title":"ADOPTION OF MANAGEMENT INFORMATION SYSTEMS AND PERFORMANCE OF PUBLIC AGENCIES IN MOMBASA COUNTY, KENYA","authors":"RAPHAEL MWATEMBO MKONGOH, JOSPHAT KYALO, PhD","doi":"10.61426/sjbcm.v10i4.2788","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2788","url":null,"abstract":"Public agencies are faced with challenges that force them to adjust or change from their normal way of doing things. This study sought to investigate the relationship between management information systems adoption and performance of public agencies in Mombasa County, Kenya. The independent variables were information infrastructure, Information flexibility, Information security and Information storage while the dependent variable was performance of public agencies in Mombasa County. The study employed descriptive research design. The target population was 535 ICT specialists from 79 public agencies in Mombasa County. A stratified sampling technique was utilized. In this study primary data was gathered using research questionnaire. The data collected was both quantitative and qualitative and it was analyzed by both descriptive and inferential analysis. The descriptive statistical tools. The researcher conducted inferential analyses including correlation and multiple regression analyses. The study found that internet connectivity and IS software are the key aspects of information Infrastructure which affect the performance of public agencies in Mombasa to great extents. Information Flexibility contributes more to the increase of performance of public agencies followed by information Infrastructure, then information Storage while information Security contributes the least to the performance of public agencies. The study concluded that utilization of information infrastructure, information flexibility, information security, and information storage have great impacts on the performance of public agencies in Mombasa County. There is need to enhance the MIS infrastructure to ensure that it caters for its purpose in the organizations. The public agencies ought to put special consideration on information flexibility within the agencies. Public agencies need to invest in secure information systems that can assure staff privacy and protection. There is need for improvement in information storage through data protection, data backup, and data accessibility. This will also increase operation, enable information to be easily transmitted, enhance team performance, coordination and communication and data protection improves information quality and hence expanded organizational responsiveness. Keywords: System Infrastructure, System Flexibility, Information Security, Data Storage, Agency Performance CITATION : Mkongoh, R. M., & Kyalo, J. (2023). Adoption of management information systems and performance of public agencies in Mombasa County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 811 – 828. http://dx.doi.org/10.61426/sjbcm.v10i4.2788","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135725786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-05DOI: 10.61426/sjbcm.v10i4.2790
JUDITH MUMBE NGUNI, MOSES WANJALA WEKESA, PhD
The study was carried out with the general objective of examining the financial management practices and financial sustainability of World Bank funded projects in Mombasa County. The study was guided by the following theories budgeting theory, agency theory, contingency theory, and cash management theory. Descriptive research design was used in this study. The target population of the study was 186 project managers from the various strata. The population sample size of this study comprised of 127 project managers drawn from the county government of Mombasa, World Bank appointees, community proposed members and experts. Questionnaires were used in primary data collection. Descriptive statistics (frequencies, measures of central tendency including mean and standard deviation) were used to give the expected summary statistics of variables being studied. Inferential data analysis was done using multiple regression analysis. Multiple regression analysis was used to establish the relations between the independent and dependent variables. The results of the study indicated that in relation to the first objective that examined the influence of budgeting practice on financial sustainability of donor funded projects, budgeting practice influences the sustainability of donor funded projects. In relation to the second objective, financial control practice was fund to have a significant influence on financial sustainability of donor funded projects in Kenya. Further, financial reporting practice was found to have a significant effect on financial sustainability of donor funded projects in Kenya. Finally, in relation to the final objective that touched on cash management practice, it was found out that cash management practice has a positive and significant influence on financial sustainability of donor funded projects in Mombasa County, Kenya. Overall, budgeting practice had the greatest effect on financial sustainability of donor funded projects in Kenya’s Mombasa county followed by financial control practice then cash management while financial reporting practice had the least effect on financial sustainability of donor funded projects in Kenya’s Mombasa county. All the variables were thus significant with their p- values less than 0.05. Key words: Budgeting, Financial Control, Financial Reporting, Cash Management, Sustainability CITATION: Nguni, J. M., & Wekesa, M. W. (2023). Financial management practices and financial sustainability of world bank funded projects in Mombasa County. The Strategic Journal of Business & Change Management, 10 (4), 851 – 865. http://dx.doi.org/10.61426/sjbcm.v10i4.2790
{"title":"FINANCIAL MANAGEMENT PRACTICES AND FINANCIAL SUSTAINABILITY OF WORLD BANK FUNDED PROJECTS IN MOMBASA COUNTY","authors":"JUDITH MUMBE NGUNI, MOSES WANJALA WEKESA, PhD","doi":"10.61426/sjbcm.v10i4.2790","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2790","url":null,"abstract":"The study was carried out with the general objective of examining the financial management practices and financial sustainability of World Bank funded projects in Mombasa County. The study was guided by the following theories budgeting theory, agency theory, contingency theory, and cash management theory. Descriptive research design was used in this study. The target population of the study was 186 project managers from the various strata. The population sample size of this study comprised of 127 project managers drawn from the county government of Mombasa, World Bank appointees, community proposed members and experts. Questionnaires were used in primary data collection. Descriptive statistics (frequencies, measures of central tendency including mean and standard deviation) were used to give the expected summary statistics of variables being studied. Inferential data analysis was done using multiple regression analysis. Multiple regression analysis was used to establish the relations between the independent and dependent variables. The results of the study indicated that in relation to the first objective that examined the influence of budgeting practice on financial sustainability of donor funded projects, budgeting practice influences the sustainability of donor funded projects. In relation to the second objective, financial control practice was fund to have a significant influence on financial sustainability of donor funded projects in Kenya. Further, financial reporting practice was found to have a significant effect on financial sustainability of donor funded projects in Kenya. Finally, in relation to the final objective that touched on cash management practice, it was found out that cash management practice has a positive and significant influence on financial sustainability of donor funded projects in Mombasa County, Kenya. Overall, budgeting practice had the greatest effect on financial sustainability of donor funded projects in Kenya’s Mombasa county followed by financial control practice then cash management while financial reporting practice had the least effect on financial sustainability of donor funded projects in Kenya’s Mombasa county. All the variables were thus significant with their p- values less than 0.05. Key words: Budgeting, Financial Control, Financial Reporting, Cash Management, Sustainability CITATION: Nguni, J. M., & Wekesa, M. W. (2023). Financial management practices and financial sustainability of world bank funded projects in Mombasa County. The Strategic Journal of Business & Change Management, 10 (4), 851 – 865. http://dx.doi.org/10.61426/sjbcm.v10i4.2790","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135725788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-05DOI: 10.61426/sjbcm.v10i4.2793
CAROLINE WANDIA MUNENE, LYDIA W. GACHENGO, PhD
This study investigated the effect of procurement planning on performance of commercial state corporations in Nairobi City County, Kenya. The study variables were anchored on Institutional Theory, Resource Based View Theory, Agency Theory and Partnership Theory. The study utilised descriptive and explanatory research design. The target population consisted of five (5) commercial state corporations were the respondents were selected from four core department in each of the five state corporations. The total respondents were 153, where a census was used. Cronbach Alpha score was used to test reliability where all construct had a score greater than a threshold of 0.7. Data was analysed using quantitative and qualitative methods. Data was presented in tables and charts. The study found that procurement need identification had significant and positive effect on organizational performances of commercial state corporations in Nairobi City County. The regression results revealed statistically significant positive linear relationship between procurement need specification and performance of commercial state corporations. The study concluded that there was positive correlation between budget cost & estimates and organizational performance. The regression results revealed statistically insignificant linear relationship between procurement methods and performance of commercial state corporations in Nairobi City County, Kenya. The study recommended that State Corporations in Kenya need to implement a Procurement Process any time the public entity want to buy items from external suppliers. By using this Procurement Management Process, State Corporations ensure that the items provided meet Organisation needs need. It also helps State Corporations manage the supplier relationship, ensuring that any issues are resolved quickly. By implementing a Procurement Process, State Corporations ensure get the maximum value from your supplier relationship. Key Words: Procurement, Need Identification, Need Specification, Budget CITATION : Munene, C. W., & Gachengo, L. W. (2023). Procurement planning practices and performance of commercial state corporations in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 882 – 901. http://dx.doi.org/10.61426/sjbcm.v10i4.2793
{"title":"PROCUREMENT PLANNING PRACTICES AND PERFORMANCE OF COMMERCIAL STATE CORPORATIONS IN NAIROBI CITY COUNTY, KENYA","authors":"CAROLINE WANDIA MUNENE, LYDIA W. GACHENGO, PhD","doi":"10.61426/sjbcm.v10i4.2793","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2793","url":null,"abstract":"This study investigated the effect of procurement planning on performance of commercial state corporations in Nairobi City County, Kenya. The study variables were anchored on Institutional Theory, Resource Based View Theory, Agency Theory and Partnership Theory. The study utilised descriptive and explanatory research design. The target population consisted of five (5) commercial state corporations were the respondents were selected from four core department in each of the five state corporations. The total respondents were 153, where a census was used. Cronbach Alpha score was used to test reliability where all construct had a score greater than a threshold of 0.7. Data was analysed using quantitative and qualitative methods. Data was presented in tables and charts. The study found that procurement need identification had significant and positive effect on organizational performances of commercial state corporations in Nairobi City County. The regression results revealed statistically significant positive linear relationship between procurement need specification and performance of commercial state corporations. The study concluded that there was positive correlation between budget cost & estimates and organizational performance. The regression results revealed statistically insignificant linear relationship between procurement methods and performance of commercial state corporations in Nairobi City County, Kenya. The study recommended that State Corporations in Kenya need to implement a Procurement Process any time the public entity want to buy items from external suppliers. By using this Procurement Management Process, State Corporations ensure that the items provided meet Organisation needs need. It also helps State Corporations manage the supplier relationship, ensuring that any issues are resolved quickly. By implementing a Procurement Process, State Corporations ensure get the maximum value from your supplier relationship. Key Words: Procurement, Need Identification, Need Specification, Budget CITATION : Munene, C. W., & Gachengo, L. W. (2023). Procurement planning practices and performance of commercial state corporations in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 882 – 901. http://dx.doi.org/10.61426/sjbcm.v10i4.2793","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135725783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-05DOI: 10.61426/sjbcm.v10i4.2787
PETER KARIUKI MAINA, JOSPHAT KYALO, PhD
Rapidly developing areas like Kiambu County constantly struggle with strained water resources. Suitable project management approaches can help increase the sustainability of water projects in such areas. This study aimed at investigating effect of a range of project management approaches, such as stakeholder engagement, resource allocation, management commitment, and digital inclusion on the sustainability of projects toward more sustainable outcomes in Kiambu County. Some of the theories utilized in this research are the stakeholder theory, resource dependence theory, Lewin’s theory of change, and the technology acceptance model. The study adopted a descriptive research design. The target population constituted about 20 projects and 200 participants or members or employees comprising team leaders, project managers, community representatives, and managers. The sample size was 105 respondents drawn using stratified random sampling. The findings established that stakeholder involvement significantly influences project sustainability. Additionally, Resource Allocation has a substantial impact on Project Sustainability. Furthermore, there was evidence of a substantial impact of digital inclusion on project sustainability. The final factor influencing project sustainability is management commitment. The study concludes that by involving every stakeholder in decision-making processes, cost-sharing, and process monitoring will increase the sustainability of a project. There is need for employment of suitable and competent human resources, a budget that has been approved by all stakeholders. Project requirements must be properly defined to produce a quantifiable result. Furthermore, firms can make sustainable concepts a reality by utilizing digital mapping, social media, and information management. Finally, aspects including expertise, change management, and project management training are crucial for projects to succeed. The devotion of the management team is one of the most crucial elements of any high-quality project management. The study recommends that stakeholder involvement is essential for the success of any water project. They must participate specifically in the project's decision- making, cost-sharing, monitoring, and assessment processes. Keywords: Project Management Practices, Stakeholder Engagement, Resource allocation, Management commitment, Digital Inclusion, Project Sustainability CITATION : Maina, P. K., & Kyalo, J. (2023). Project management practices and sustainability of water projects in Kiambu County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 796 – 810. http://dx.doi.org/10.61426/sjbcm.v10i4.2787
像坚布县这样快速发展的地区一直在与紧张的水资源作斗争。适当的项目管理方法可以帮助提高这些地区水项目的可持续性。本研究旨在调查一系列项目管理方法(如利益相关者参与、资源分配、管理承诺和数字包容)对基安布县项目可持续性的影响,以实现更可持续的成果。本研究运用的理论有利益相关者理论、资源依赖理论、Lewin的变化理论、技术接受模型等。本研究采用描述性研究设计。目标人群包括大约20个项目和200名参与者或成员或雇员,包括团队领导、项目经理、社区代表和经理。采用分层随机抽样法抽取105名调查对象。研究结果表明,干系人的参与显著影响项目的可持续性。此外,资源分配对项目的可持续性有重大影响。此外,有证据表明数字包容对项目可持续性产生了重大影响。影响项目可持续性的最后一个因素是管理层承诺。该研究的结论是,通过让每个利益相关者参与决策过程,成本分担和过程监控将增加项目的可持续性。需要雇用合适和有能力的人力资源,预算已得到所有利益攸关方的批准。必须正确定义项目需求,以产生可量化的结果。此外,企业可以通过利用数字地图、社交媒体和信息管理使可持续概念成为现实。最后,包括专业知识、变更管理和项目管理培训在内的方面对于项目的成功至关重要。管理团队的敬业精神是任何高质量项目管理的最关键因素之一。该研究建议,利益相关者的参与对任何水利项目的成功都至关重要。他们必须具体参与项目的决策、成本分担、监测和评估过程。关键词:项目管理实践,利益相关者参与,资源分配,管理承诺,数字包容,项目可持续性引文:Maina, P. K., &;Kyalo, J.(2023)。肯尼亚基安布县水项目的项目管理实践和可持续性。商业战略杂志;变革管理,10(4),796 - 810。http://dx.doi.org/10.61426/sjbcm.v10i4.2787
{"title":"PROJECT MANAGEMENT PRACTICES AND SUSTAINABILITY OF WATER PROJECTS IN KIAMBU COUNTY, KENYA","authors":"PETER KARIUKI MAINA, JOSPHAT KYALO, PhD","doi":"10.61426/sjbcm.v10i4.2787","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2787","url":null,"abstract":"Rapidly developing areas like Kiambu County constantly struggle with strained water resources. Suitable project management approaches can help increase the sustainability of water projects in such areas. This study aimed at investigating effect of a range of project management approaches, such as stakeholder engagement, resource allocation, management commitment, and digital inclusion on the sustainability of projects toward more sustainable outcomes in Kiambu County. Some of the theories utilized in this research are the stakeholder theory, resource dependence theory, Lewin’s theory of change, and the technology acceptance model. The study adopted a descriptive research design. The target population constituted about 20 projects and 200 participants or members or employees comprising team leaders, project managers, community representatives, and managers. The sample size was 105 respondents drawn using stratified random sampling. The findings established that stakeholder involvement significantly influences project sustainability. Additionally, Resource Allocation has a substantial impact on Project Sustainability. Furthermore, there was evidence of a substantial impact of digital inclusion on project sustainability. The final factor influencing project sustainability is management commitment. The study concludes that by involving every stakeholder in decision-making processes, cost-sharing, and process monitoring will increase the sustainability of a project. There is need for employment of suitable and competent human resources, a budget that has been approved by all stakeholders. Project requirements must be properly defined to produce a quantifiable result. Furthermore, firms can make sustainable concepts a reality by utilizing digital mapping, social media, and information management. Finally, aspects including expertise, change management, and project management training are crucial for projects to succeed. The devotion of the management team is one of the most crucial elements of any high-quality project management. The study recommends that stakeholder involvement is essential for the success of any water project. They must participate specifically in the project's decision- making, cost-sharing, monitoring, and assessment processes. Keywords: Project Management Practices, Stakeholder Engagement, Resource allocation, Management commitment, Digital Inclusion, Project Sustainability CITATION : Maina, P. K., & Kyalo, J. (2023). Project management practices and sustainability of water projects in Kiambu County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 796 – 810. http://dx.doi.org/10.61426/sjbcm.v10i4.2787","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135725789","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-05DOI: 10.61426/sjbcm.v10i4.2789
GRACE WANJIRU NJOROGE, JOSPHAT KYALO, PhD
This study established the influence of digital capabilities on the performance of telecommunication companies in Kenya. Specifically, the study sought to determine the influence of digital infrastructure, digital proficiency, information quality and data integrity on the performance of telecommunication companies in Kenya. The study utilized descriptive research design and targeted 137 technical personnel from ICT departments in the three major telecommunication companies in Kenya. Using a sampling formula, a sample size of 102 respondents was utilized. The study revealed that digital infrastructure (β=0.227; p=0.011) and digital proficiency (β=0.407; p=0.000) significantly influences Performance of Telecommunication Companies. Moreover, it was established that there exists statistically significant influence of information quality (β=0.189; p=0.016) and data integrity (β=0.173; p=0.021) on Performance of Telecommunication Companies. The study concludes that digital infrastructure is a vital component that allows businesses to execute significant innovations to support their goals. Furthermore, the availability of proper software is critical to the efficient operation of a company's digital operations. Furthermore, personnel in organizations must have the requisite skills and capabilities to exploit digital technologies. Data quality allows organizations to make more informed decisions and increase operational efficiency. Firms must invest in data quality if digital technology is to be useful. The study recommends that organizations ought to deploy digital infrastructure that satisfies the firms requirement in terms of hardware, software and network coverage for them to be competitive. Secondly, telecommunication companies need to prioritize digital competencies of their staff if they need to boost and maintain organizational efficiency. Thirdly, firms ought to invest heavily on data quality through implementation of current Digital Infrastructure. This promotes effective data transmission which is accurate and reliable. Finally, it can be recommended that companies must invest in quality of data if digital technology is to be useful. Keywords: Data Integrity, Digital Capabilities, Digital Infrastructure, Digital Proficiency, Firm Performance, Information Quality, Telecommunication Industry CITATION : Njoroge, G. W., & Kyalo, J. (2023). An investigation of digital capabilities and performance of telecommunication companies in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 829 – 850. http://dx.doi.org/10.61426/sjbcm.v10i4.2789
{"title":"AN INVESTIGATION OF DIGITAL CAPABILITIES AND PERFORMANCE OF TELECOMMUNICATION COMPANIES IN KENYA","authors":"GRACE WANJIRU NJOROGE, JOSPHAT KYALO, PhD","doi":"10.61426/sjbcm.v10i4.2789","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2789","url":null,"abstract":"This study established the influence of digital capabilities on the performance of telecommunication companies in Kenya. Specifically, the study sought to determine the influence of digital infrastructure, digital proficiency, information quality and data integrity on the performance of telecommunication companies in Kenya. The study utilized descriptive research design and targeted 137 technical personnel from ICT departments in the three major telecommunication companies in Kenya. Using a sampling formula, a sample size of 102 respondents was utilized. The study revealed that digital infrastructure (β=0.227; p=0.011) and digital proficiency (β=0.407; p=0.000) significantly influences Performance of Telecommunication Companies. Moreover, it was established that there exists statistically significant influence of information quality (β=0.189; p=0.016) and data integrity (β=0.173; p=0.021) on Performance of Telecommunication Companies. The study concludes that digital infrastructure is a vital component that allows businesses to execute significant innovations to support their goals. Furthermore, the availability of proper software is critical to the efficient operation of a company's digital operations. Furthermore, personnel in organizations must have the requisite skills and capabilities to exploit digital technologies. Data quality allows organizations to make more informed decisions and increase operational efficiency. Firms must invest in data quality if digital technology is to be useful. The study recommends that organizations ought to deploy digital infrastructure that satisfies the firms requirement in terms of hardware, software and network coverage for them to be competitive. Secondly, telecommunication companies need to prioritize digital competencies of their staff if they need to boost and maintain organizational efficiency. Thirdly, firms ought to invest heavily on data quality through implementation of current Digital Infrastructure. This promotes effective data transmission which is accurate and reliable. Finally, it can be recommended that companies must invest in quality of data if digital technology is to be useful. Keywords: Data Integrity, Digital Capabilities, Digital Infrastructure, Digital Proficiency, Firm Performance, Information Quality, Telecommunication Industry CITATION : Njoroge, G. W., & Kyalo, J. (2023). An investigation of digital capabilities and performance of telecommunication companies in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 829 – 850. http://dx.doi.org/10.61426/sjbcm.v10i4.2789","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135725785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The media industry in Rwanda has witnessed significant transformations in recent years, reflecting the changing landscape of journalism in the digital era. Against this backdrop, it is crucial for media organizations to adopt effective strategic direction setting practices to remain competitive and fulfil their societal roles. The aim of this research is to investigate how setting strategic direction affect organizational performance in Rwanda. This study was guided by Managerial Leadership Theory. The research used a descriptive research design and target a population of 128 employees from Igihe Limited. This research employs a mixed-methods approach, combining qualitative and quantitative data collection methods. Interviews and surveys are conducted with key stakeholders within IGIHE Limited, including senior management, journalists, and other employees, to gain insights into the organization's strategic practices. Census approach was adopted by the study. Data was collected using semi-structured questionnaires and analysed quantitatively with the help of Statistical Package for Social Science (SPSS) version 25 tool. Descriptive analysis was performed using mean and standard deviation, while regression analysis was determined by model summary, ANOVA, and regression coefficients. Correlation analysis also carried out to determine the nature of the relationship between the variables. In the assessment of strategic direction setting at Igihe Rwanda Limited, it is evident that the management has set feasible organizational goals with a high level of agreement among respondents (Mean=4.56, Std Dev=0.539). Furthermore, the leadership prioritizes fundamental principles in the execution of strategic plans, also garnering substantial support (Mean=4.44, Std Dev=0.707). The periodic examination of the mission statement is a well-accepted practice among employees (Mean=4.60, Std Dev=0.656), as is the alignment of each department with the company's moral mission (Mean=4.51, Std Dev=0.738). The leadership's role in determining a mission that facilitates objective achievement receives strong endorsement (Mean=4.51, Std Dev=0.542), and the generation of new ideas in alignment with the company's vision and objectives is well-supported (Mean=4.49, Std Dev=0.580). These results reflect a positive outlook on the strategic direction and values within Igihe Rwanda Limited. Effective strategic direction setting practices significantly impact the organizational performance of IGIHE Limited and other media organizations in Rwanda, highlighting the importance of well-defined strategies in achieving success in the industry. The study recommends conducting a comprehensive study on the strategic direction-setting practices of IGIHE Limited to enhance the organizational performance of media organizations in Rwanda. Keywords: Media organizations, Strategic direction setting, Organizational performance, IGIHE Limited, Rwanda, Media industry CITATION : Umuhire, C. A., & I
近年来,卢旺达的媒体行业经历了重大变革,反映了数字时代新闻业不断变化的格局。在这种背景下,媒体组织必须采取有效的战略方向制定实践,以保持竞争力并履行其社会角色。本研究的目的是调查如何设置战略方向影响组织绩效在卢旺达。本研究以管理领导理论为指导。本研究采用描述性研究设计,目标人群为Igihe有限公司128名员工。本研究采用混合方法,将定性和定量数据收集方法相结合。对IGIHE有限公司的主要利益相关者(包括高级管理层、记者和其他员工)进行访谈和调查,以深入了解组织的战略实践。本研究采用人口普查方法。采用半结构化问卷收集数据,并借助SPSS (Statistical Package for Social Science)第25版工具进行定量分析。描述性分析采用均值和标准差,回归分析采用模型总结、方差分析和回归系数。还进行了相关分析,以确定变量之间的关系性质。在Igihe卢旺达有限公司的战略方向设定评估中,很明显,管理层已经设定了可行的组织目标,受访者之间的一致性很高(平均值=4.56,标准发展=0.539)。此外,领导层在执行战略计划时优先考虑基本原则,也获得了大量支持(平均值=4.44,标准差=0.707)。定期检查使命陈述是员工普遍接受的做法(平均值=4.60,标准发展指数=0.656),每个部门与公司的道德使命保持一致(平均值=4.51,标准发展指数=0.738)。领导在确定促进目标实现的任务方面的作用得到了强烈的认可(平均值=4.51,标准发展=0.542),并且与公司愿景和目标一致的新想法的产生得到了很好的支持(平均值=4.49,标准发展=0.580)。这些结果反映了对Igihe卢旺达有限公司的战略方向和价值观的积极展望。有效的战略方向制定实践显著影响IGIHE有限公司和卢旺达其他媒体组织的组织绩效,突出了在行业中取得成功的明确战略的重要性。研究报告建议对IGIHE有限公司制定战略方向的做法进行全面研究,以提高卢旺达媒体组织的组织绩效。关键词:媒体组织、战略方向设定、组织绩效、IGIHE有限公司、卢旺达、媒体产业引文:Umuhire, c.a, &Irechukwu,联合国(2023)。卢旺达媒体组织的战略方向制定实践和组织绩效。伊吉有限公司一案商业战略杂志;管理学报,2010(4),728 - 741。http://dx.doi.org/10.61426/sjbcm.v10i4.2783。
{"title":"STRATEGIC DIRECTION SETTING PRACTICES AND ORGANIZATIONAL PERFORMANCE OF MEDIA ORGANIZATIONS IN RWANDA. A CASE OF IGIHE LIMITED","authors":"CHRISTELLE AIMEE UMUHIRE, EUGENIA NKECHI IRECHUKWU, PhD","doi":"10.61426/sjbcm.v10i4.2783","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2783","url":null,"abstract":"The media industry in Rwanda has witnessed significant transformations in recent years, reflecting the changing landscape of journalism in the digital era. Against this backdrop, it is crucial for media organizations to adopt effective strategic direction setting practices to remain competitive and fulfil their societal roles. The aim of this research is to investigate how setting strategic direction affect organizational performance in Rwanda. This study was guided by Managerial Leadership Theory. The research used a descriptive research design and target a population of 128 employees from Igihe Limited. This research employs a mixed-methods approach, combining qualitative and quantitative data collection methods. Interviews and surveys are conducted with key stakeholders within IGIHE Limited, including senior management, journalists, and other employees, to gain insights into the organization's strategic practices. Census approach was adopted by the study. Data was collected using semi-structured questionnaires and analysed quantitatively with the help of Statistical Package for Social Science (SPSS) version 25 tool. Descriptive analysis was performed using mean and standard deviation, while regression analysis was determined by model summary, ANOVA, and regression coefficients. Correlation analysis also carried out to determine the nature of the relationship between the variables. In the assessment of strategic direction setting at Igihe Rwanda Limited, it is evident that the management has set feasible organizational goals with a high level of agreement among respondents (Mean=4.56, Std Dev=0.539). Furthermore, the leadership prioritizes fundamental principles in the execution of strategic plans, also garnering substantial support (Mean=4.44, Std Dev=0.707). The periodic examination of the mission statement is a well-accepted practice among employees (Mean=4.60, Std Dev=0.656), as is the alignment of each department with the company's moral mission (Mean=4.51, Std Dev=0.738). The leadership's role in determining a mission that facilitates objective achievement receives strong endorsement (Mean=4.51, Std Dev=0.542), and the generation of new ideas in alignment with the company's vision and objectives is well-supported (Mean=4.49, Std Dev=0.580). These results reflect a positive outlook on the strategic direction and values within Igihe Rwanda Limited. Effective strategic direction setting practices significantly impact the organizational performance of IGIHE Limited and other media organizations in Rwanda, highlighting the importance of well-defined strategies in achieving success in the industry. The study recommends conducting a comprehensive study on the strategic direction-setting practices of IGIHE Limited to enhance the organizational performance of media organizations in Rwanda. Keywords: Media organizations, Strategic direction setting, Organizational performance, IGIHE Limited, Rwanda, Media industry CITATION : Umuhire, C. A., & I","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135774822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-04DOI: 10.61426/sjbcm.v10i4.2782
BENON NGEZAHAYO, ATHANAS KENGERE OSIEMO, PhD
This study investigated the effect of the disclosure of financials on the financial performance of private companies in Rwanda, with a specific focus on the case of Horizon Construction Ltd. Financial transparency and reporting practices play a crucial role in the corporate governance and overall financial health of businesses. This research analyzed the impact of financial disclosure practices on the performance of Horizon Construction Ltd and, by extension, private companies in the Rwandan context. The theoretical foundations offer a framework for comprehending the factors that contribute to these outcomes, including agency theory, signaling theory, and stakeholder theory. These theories collectively shed light on the complex relationship between financial reporting methods and financial success. A descriptive survey strategy was utilized in this study, which involved the use of quantitative questionnaires and qualitative interviews with both consumers and bank staff. This approach aimed to provide a thorough comprehension of the relationship between technology adoption and customer happiness. The research employed a descriptive survey methodology. The research style employed in this study was a mixed methods approach, incorporating the gathering and examination of primary data, supplemented by the use of secondary data. This methodology was utilized to elucidate the connections between the variables being examined. The sample size consisted of 389 participants. The method of selection utilized in this study was stratified sampling. The study utilized a sample size of 80 respondents that were selected from the target group. The primary method employed for data collection involved the utilization of questionnaires, wherein participants were requested to score their responses on a five-point Likert scale. It was important to note that the questionnaires did not provide an opportunity for participants to provide any free-form remarks. The collection of secondary data involved sourcing information from several channels, wherein participants were requested to complete a questionnaire by supplying the requisite details. The forthcoming pilot study employed a total of ten individuals. Cronbach's Alpha was employed to assess the degree of reliability. The assessment of the instruments' validity was conducted by a panel of research experts with expertise in the field of project management. The results of the data analysis were presented using frequency tables, descriptive statistics, and regression analysis in SPSS (version 23). The data was subjected to analysis using both qualitative and quantitative methodologies. The model shows that financial disclosure improves financial performance significantly (B = 0.760, t = 4.026, p 0.001). This suggests that, after accounting for the constant, an increase of one unit in financial disclosure is associated with an improvement of 0.760 units in financial performance on average. Disclosure of financials is a rea
本研究调查了财务信息披露对卢旺达私营公司财务绩效的影响,并特别关注了Horizon Construction Ltd.的案例。财务透明度和报告做法在公司治理和企业整体财务健康方面发挥着至关重要的作用。本研究分析了财务披露实践对地平线建设有限公司的绩效的影响,并进一步推广到卢旺达背景下的私营公司。理论基础为理解促成这些结果的因素提供了一个框架,包括代理理论、信号理论和利益相关者理论。这些理论共同揭示了财务报告方法与财务成功之间的复杂关系。本研究采用了描述性调查策略,其中包括对消费者和银行工作人员进行定量问卷调查和定性访谈。这种方法旨在提供对技术采用和客户满意度之间关系的全面理解。这项研究采用了描述性调查方法。本研究采用的研究风格是一种混合方法,包括收集和检查主要数据,辅以使用二手数据。这种方法被用来阐明被检查的变量之间的联系。样本量包括389名参与者。本研究的选择方法为分层抽样。该研究利用了从目标群体中选择的80名受访者的样本量。数据收集的主要方法涉及问卷调查的利用,其中参与者被要求在5分李克特量表上对他们的反应进行评分。必须指出的是,调查表没有给与会者提供任何自由发表意见的机会。次要数据的收集涉及从几个渠道采购信息,其中参与者被要求通过提供必要的细节来完成一份问卷。即将进行的初步研究总共雇用了10个人。采用Cronbach’s Alpha评价信度。评估工具的有效性是由具有项目管理领域专业知识的研究专家小组进行的。数据分析结果采用SPSS (version 23)中的频率表、描述性统计和回归分析。使用定性和定量方法对数据进行了分析。模型显示,财务披露显著提高了财务绩效(B = 0.760, t = 4.026, p 0.001)。这表明,在考虑了常数之后,财务披露每增加一个单位,财务绩效平均就会提高0.760个单位。根据标准化系数(Beta = 0.422),财务披露是财务绩效的一个相当强的预测指标。尽管许多人都同意对投资者保持透明对于良好的公司治理和问责制很重要,但财务披露对公司底线的影响可能会因公司规模、部门和遵守会计规则的程度等因素而有很大差异。在卢旺达,遵守当地规则、利益相关者的成熟度以及公司适当沟通财务信息的能力都可能缓和财务透明度与财务绩效之间的相关性。为了更细致和具体地了解财务披露对卢旺达私营企业财务业绩的影响,可能有必要对这些问题进行进一步研究。关键词:财务信息披露,财务绩效,私营公司,卢旺达,地平线建设有限公司Osiemo, A. K.(2023)。财务信息披露对卢旺达私营公司财务绩效的影响——以地平线建设有限公司为例商业战略杂志;管理学报,21(4),379 - 379。http://dx.doi.org/10.61426/sjbcm.v10i4.2782。
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Pub Date : 2023-11-02DOI: 10.61426/sjbcm.v10i4.2772
ERIC MWAI MAINA, AGNES NJERU, PhD
This research assessed how methods for managing credit risk affect the capacity of digital credit providers in Kenya to recoup loans. The study used a descriptive survey methodology, and its target population included all 32 of Kenya's registered digital lending enterprises, including both company managers and their credit managers. The study prioritized gathering primary data and used random sampling procedures. Multiple regression was used to measure the inferential data using Statistical Package for Social Sciences (SPSS) version 25. Credit Procedures had aggregate mean response of 4.240 and standard deviation of 1.040. Credit Appraisal had an overall mean response of 4.057, and an aggregate standard deviation of 1.162. Credit Monitoring had an aggregate mean of the responses of 4.089 and an overall standard deviation of 1.001. Credit Recovery Systems had an average response of 4.150 and an overall standard deviation of 1.162. Loan Recovery Performance had an aggregate mean of 4.067 with a total standard deviation of 1.116. The results presented a strong and significant correlation (r=0.438, p=0.000) between credit procedures, a strong and positive correlation (r=0.351, p=0.000) between credit monitoring methods, a strong and substantial correlation (r=0.229, p=0.000) between credit evaluation, a positively and significantly correlation between credit recovery systems (r=0.205, p=0.000) and loan recovery performance. This implied that a profit gain follows an increase in any of these variables. The findings indicate a positive correlation among all the parameters, with credit procedures being the strongest (r=0.700) influencer of loan recovery performance. The R-squared value was .774. All the independent variables, affect loan recovery performance by predicting it, according to the ANOVA table results (F= 4.691, p<0.0005). With all other factors held constant at zero, a unit increase of the independent variable; credit procedures, credit appraisal, credit monitoring or credit recovery systems, influence on loan recovery performance by 0.334, 0.372, 0.319 or 0.368 respectively. The study recommends that other scholars tackle, in the future, the other aspects of risk management, such as marketing risk, liquidity risk, etc, within digital lending firms. Keywords: Digital credit providers, Credit management, Credit appraisal, Credit monitoring CITATION : Maina, E. M., & Njeru, A. (2023). Influence of credit risk management practices on loan recovery performance of the registered digital credit providers in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 682 – 695. http://dx.doi.org/10.61426/sjbcm.v10i4.2772.
本研究评估了信贷风险管理方法如何影响肯尼亚数字信贷提供商收回贷款的能力。该研究采用了描述性调查方法,其目标人群包括肯尼亚所有32家注册的数字贷款企业,包括公司经理及其信贷经理。该研究优先收集原始数据,并采用随机抽样程序。运用SPSS (Statistical Package for Social Sciences)第25版对推断数据进行多元回归。信贷程序的总平均响应为4.240,标准差为1.040。信用评估的总体平均响应为4.057,总标准差为1.162。信用监察的总平均数为4.089,总标准差为1.001。信用恢复系统的平均反应为4.150,总体标准差为1.162。贷款回收绩效的总均值为4.067,总标准差为1.116。结果表明,信贷程序之间存在强而显著的相关关系(r=0.438, p=0.000),信贷监测方法之间存在强而显著的相关关系(r=0.351, p=0.000),信用评价之间存在强而显著的相关关系(r=0.229, p=0.000),信用恢复系统与贷款回收绩效之间存在显著的正相关关系(r=0.205, p=0.000)。这意味着利润的增加是随着这些变量的增加而来的。研究结果表明,所有参数之间存在正相关关系,其中信贷程序对贷款回收绩效的影响最大(r=0.700)。r²值为。774。根据方差分析表结果(F= 4.691, p<0.0005),所有自变量都通过预测来影响贷款回收绩效。当所有其他因素保持不变为零时,自变量增加一个单位;信用程序、信用评估、信用监控或信用回收系统对贷款回收绩效的影响分别为0.334、0.372、0.319或0.368。该研究建议其他学者在未来解决数字贷款公司风险管理的其他方面,如营销风险、流动性风险等。关键词:数字信贷提供商,信用管理,信用评估,信用监控引文:Maina, e.m., &Njeru, A.(2023)。信用风险管理实践对肯尼亚注册数字信贷提供商贷款回收绩效的影响。商业战略杂志;管理学报,2010(4),682 - 695。http://dx.doi.org/10.61426/sjbcm.v10i4.2772。
{"title":"INFLUENCE OF CREDIT RISK MANAGEMENT PRACTICES ON LOAN RECOVERY PERFORMANCE OF THE REGISTERED DIGITAL CREDIT PROVIDERS IN KENYA","authors":"ERIC MWAI MAINA, AGNES NJERU, PhD","doi":"10.61426/sjbcm.v10i4.2772","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2772","url":null,"abstract":"This research assessed how methods for managing credit risk affect the capacity of digital credit providers in Kenya to recoup loans. The study used a descriptive survey methodology, and its target population included all 32 of Kenya's registered digital lending enterprises, including both company managers and their credit managers. The study prioritized gathering primary data and used random sampling procedures. Multiple regression was used to measure the inferential data using Statistical Package for Social Sciences (SPSS) version 25. Credit Procedures had aggregate mean response of 4.240 and standard deviation of 1.040. Credit Appraisal had an overall mean response of 4.057, and an aggregate standard deviation of 1.162. Credit Monitoring had an aggregate mean of the responses of 4.089 and an overall standard deviation of 1.001. Credit Recovery Systems had an average response of 4.150 and an overall standard deviation of 1.162. Loan Recovery Performance had an aggregate mean of 4.067 with a total standard deviation of 1.116. The results presented a strong and significant correlation (r=0.438, p=0.000) between credit procedures, a strong and positive correlation (r=0.351, p=0.000) between credit monitoring methods, a strong and substantial correlation (r=0.229, p=0.000) between credit evaluation, a positively and significantly correlation between credit recovery systems (r=0.205, p=0.000) and loan recovery performance. This implied that a profit gain follows an increase in any of these variables. The findings indicate a positive correlation among all the parameters, with credit procedures being the strongest (r=0.700) influencer of loan recovery performance. The R-squared value was .774. All the independent variables, affect loan recovery performance by predicting it, according to the ANOVA table results (F= 4.691, p<0.0005). With all other factors held constant at zero, a unit increase of the independent variable; credit procedures, credit appraisal, credit monitoring or credit recovery systems, influence on loan recovery performance by 0.334, 0.372, 0.319 or 0.368 respectively. The study recommends that other scholars tackle, in the future, the other aspects of risk management, such as marketing risk, liquidity risk, etc, within digital lending firms. Keywords: Digital credit providers, Credit management, Credit appraisal, Credit monitoring CITATION : Maina, E. M., & Njeru, A. (2023). Influence of credit risk management practices on loan recovery performance of the registered digital credit providers in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 682 – 695. http://dx.doi.org/10.61426/sjbcm.v10i4.2772.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135975016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-02DOI: 10.61426/sjbcm.v10i4.2773
EVA MOCHAMA, GODFREY K. MAKAU, PhD
The study administered 50 questionnaires to all the respondents, with only 46 returning their questionnaire, representing a 94.5% response rate, which was statistically acceptable for generalization. The adjusted R2, in this context, quantified the predictive capacity of the study model. The result revealed an adjusted R2 value of 0.775, signifying that 77.5% of the variations in strategy implementation within Kenyan insurance companies can be attributed to infrastructure capabilities, process capabilities, relational capabilities, and protection capabilities. This leaves 22.5% unaccounted for, indicating other factors at play. The probability return value of 0.00 in the table above indicates a strong, statistically significant link. This number shows how expressively well-predicted it is about how infrastructure, process, relational, and protection capabilities will affect how strategies are implemented in Kenyan insurance companies. Moreover, the estimated F-statistic, which was significant at the 5% level, came to 35.091, confirming the model's overall importance. The regression model equation for this research study was: Y = 4.728 + 0.754X1 + 0.863X2 + 0.645X3 + 0.936X4. When all knowledge management variables were zero, Kenyan insurance companies' strategy implementation scored 4.728. An incremental unit improvement in infrastructure capabilities correlated with a 0.754 rise in the strategy implementation within Kenyan insurance businesses when all other independent variables were set to zero. Within these insurance businesses, there was an improvement in strategy implementation of 0.645, with a unit rise in relational capabilities and an increase of 0.863 in process capabilities. Similarly, a significant 0.936 improvement in strategy implementation was associated with every unit increase in protective capacities in Kenyan insurance companies. More generally, it is interesting to observe that, among Kenyan insurance businesses, protection capabilities had the most significant impact on strategy implementation. Process, infrastructure, and relational capabilities came next in that order. These variables were found to be significant (p<0.05). Keywords: K nowledge M anagement capability , Knowledge acquisition , Knowledge application CITATION : Mochama, E., & Makau, G. K. (2023). Knowledge management capabilities and strategy implementation in insurance companies in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 696 – 708. http://dx.doi.org/10.61426/sjbcm.v10i4.2773.
{"title":"KNOWLEDGE MANAGEMENT CAPABILITIES AND STRATEGY IMPLEMENTATION IN INSURANCE COMPANIES IN KENYA","authors":"EVA MOCHAMA, GODFREY K. MAKAU, PhD","doi":"10.61426/sjbcm.v10i4.2773","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2773","url":null,"abstract":"The study administered 50 questionnaires to all the respondents, with only 46 returning their questionnaire, representing a 94.5% response rate, which was statistically acceptable for generalization. The adjusted R2, in this context, quantified the predictive capacity of the study model. The result revealed an adjusted R2 value of 0.775, signifying that 77.5% of the variations in strategy implementation within Kenyan insurance companies can be attributed to infrastructure capabilities, process capabilities, relational capabilities, and protection capabilities. This leaves 22.5% unaccounted for, indicating other factors at play. The probability return value of 0.00 in the table above indicates a strong, statistically significant link. This number shows how expressively well-predicted it is about how infrastructure, process, relational, and protection capabilities will affect how strategies are implemented in Kenyan insurance companies. Moreover, the estimated F-statistic, which was significant at the 5% level, came to 35.091, confirming the model's overall importance. The regression model equation for this research study was: Y = 4.728 + 0.754X1 + 0.863X2 + 0.645X3 + 0.936X4. When all knowledge management variables were zero, Kenyan insurance companies' strategy implementation scored 4.728. An incremental unit improvement in infrastructure capabilities correlated with a 0.754 rise in the strategy implementation within Kenyan insurance businesses when all other independent variables were set to zero. Within these insurance businesses, there was an improvement in strategy implementation of 0.645, with a unit rise in relational capabilities and an increase of 0.863 in process capabilities. Similarly, a significant 0.936 improvement in strategy implementation was associated with every unit increase in protective capacities in Kenyan insurance companies. More generally, it is interesting to observe that, among Kenyan insurance businesses, protection capabilities had the most significant impact on strategy implementation. Process, infrastructure, and relational capabilities came next in that order. These variables were found to be significant (p<0.05). Keywords: K nowledge M anagement capability , Knowledge acquisition , Knowledge application CITATION : Mochama, E., & Makau, G. K. (2023). Knowledge management capabilities and strategy implementation in insurance companies in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 696 – 708. http://dx.doi.org/10.61426/sjbcm.v10i4.2773.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135975182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-01DOI: 10.61426/sjbcm.v10i4.2775
MILLICENT NYAKOMITTAH, JANE OMWENGA, PhD
Employers must recognize that efficiency and staff performance are key parts of an organization's performance in today's world. The quick rate of economic development in the twenty-first century generated new chances for organizations all across the world. Globalization has reduced the world to the size of a village, requiring institutions such as the banking sector to work hard to gain and sustain a competitive advantage. The core activity of the Devolved County Governments, general public satisfaction and service, has provoked adjustments, which have resulted in changes in work arrangements. This study sought to assess the effect of wellness program on employee performance with references to Kisii County. The study adopted descriptive research design. The findings revealed a statistically significant association between the independent variables and the dependent variable within the scope of this research. There is a positive and statistically significant correlation between financial wellness programs and employee performance. Similarly, there is a positive and statistically significant association between environmental wellness program and employee performance. Additionally, the association between social wellness program and employee performance is positive and significant. Lastly, the findings showed that the association between drug and substance abuse cessation program and employee performance is positive and significant. This implied that for every unit increase in drug and substance cessation program, there is a positive increase of employee performance. It was advisable for the County Government to adopt a comprehensive financial wellness program that offers extensive, prominent, and active assistance to its employees in the domains of financial education and investment planning. The use of this preventive method will offer support to employees when they reach their retirement age. The implementation of environmental wellness programs by the County Government, including initiatives such as complimentary gym memberships, incentives promoting well-being, and workplace recognition measures, is highly recommended. It is anticipated that these activities will augment staff motivation, hence leading to an enhancement in their performance. Key Words: Competitive Advantage, Economic Development, Employee Wellness CITATION : Nyakomittah, M., & Omwenga, J. (2023). Financial wellness programs on employee performance in the devolved county government of Kisii County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 593 – 600. http://dx.doi.org/10.61426/sjbcm.v10i4.2775.
{"title":"FINANCIAL WELLNESS PROGRAMS ON EMPLOYEE PERFORMANCE IN THE DEVOLVED COUNTY GOVERNMENT OF KISII COUNTY, KENYA","authors":"MILLICENT NYAKOMITTAH, JANE OMWENGA, PhD","doi":"10.61426/sjbcm.v10i4.2775","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2775","url":null,"abstract":"Employers must recognize that efficiency and staff performance are key parts of an organization's performance in today's world. The quick rate of economic development in the twenty-first century generated new chances for organizations all across the world. Globalization has reduced the world to the size of a village, requiring institutions such as the banking sector to work hard to gain and sustain a competitive advantage. The core activity of the Devolved County Governments, general public satisfaction and service, has provoked adjustments, which have resulted in changes in work arrangements. This study sought to assess the effect of wellness program on employee performance with references to Kisii County. The study adopted descriptive research design. The findings revealed a statistically significant association between the independent variables and the dependent variable within the scope of this research. There is a positive and statistically significant correlation between financial wellness programs and employee performance. Similarly, there is a positive and statistically significant association between environmental wellness program and employee performance. Additionally, the association between social wellness program and employee performance is positive and significant. Lastly, the findings showed that the association between drug and substance abuse cessation program and employee performance is positive and significant. This implied that for every unit increase in drug and substance cessation program, there is a positive increase of employee performance. It was advisable for the County Government to adopt a comprehensive financial wellness program that offers extensive, prominent, and active assistance to its employees in the domains of financial education and investment planning. The use of this preventive method will offer support to employees when they reach their retirement age. The implementation of environmental wellness programs by the County Government, including initiatives such as complimentary gym memberships, incentives promoting well-being, and workplace recognition measures, is highly recommended. It is anticipated that these activities will augment staff motivation, hence leading to an enhancement in their performance. Key Words: Competitive Advantage, Economic Development, Employee Wellness CITATION : Nyakomittah, M., & Omwenga, J. (2023). Financial wellness programs on employee performance in the devolved county government of Kisii County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 593 – 600. http://dx.doi.org/10.61426/sjbcm.v10i4.2775.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135515232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}