Pub Date : 2023-10-29DOI: 10.61426/sjbcm.v10i4.2768
KELVIN M. MWITA, JOYCE NZULWA, PhD, MARY KAMARA, PhD
This study examined the relationship between compensation and SACCOS performance in Tanzania. The study focused on examining how three independent variables which are direct compensation, indirect compensation and consistency of compensation affect SACCOS performance. The study was underpinned by the equity theory. The theory postulates that an employee tends to compare his/her inputs in an organization with outcomes of those inputs by considering on how others benefit from their inputs as well. Quantitative approach was used through which data collection from 317 HR Managers (or their equivalent) was done by using questionnaires. Descriptive and inferential statistics were used for data analysis. The study found that all the three independent variables had significant positive relationship with SACCOS performance when correlation analysis was conducted. Multiple linear regression analysis results showed that direct compensation and consistency of compensation were significant predictors of SACCOS performance while indirect compensation was not. The findings were consistent with the equity theory. The study recommended designing and suing competitive compensation packages that include both direct and indirect compensation. Moreover, compensation should consider both internal and external consistency. Keywords: Compensation, Direct Compensation, Indirect Compensation, Equity Theory, SACCOS CITATION : Mwita, M. M., & Nzulwa, J., & Kamara, M. (2023). The influence of compensation practices on performance of Savings and Credit Co-operative Societies in Tanzania. The Strategic Journal of Business & Change Management, 10 (4), 505 – 514. http://dx.doi.org/10.61426/sjbcm.v10i4.2768.
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Pub Date : 2023-10-26DOI: 10.61426/sjbcm.v10i4.2765
GEORGE NJUGUNA NJUBI, FARIDA ABDUL, PhD
Covid-19 pandemic affected most businesses globally and metamorphosed from a health concern into an economic crisis of unquantifiable proportions. The pandemic specifically affected SMEs in a significant way. There was disruption of trade across the globe due to travel restrictions resulting in businesses not accessing the raw materials for their manufacturing activities as well as not accessing the markets for finished products. Some businesses especially in the hospitality industry had to shut down following the dwindling number of tourists arriving in the country as a result of travel restrictions by various countries. This study determined the implication of disruptions brought by the pandemic on financial performances of SMEs. The study was anchored on Stakeholders Theory, Just in Time (JIT), Theory of Disruptive Technologies and The Exogenous Growth Theory. The study employed cross sectional descriptive research design. The research reached out to one hundred and twenty-two businesses, as the target population, which were fully licensed by the County government of Kiambu and have been in operations for the year 2019 to 2021. The researcher used a questionnaire to gather primary data which was administered to respondents through the drop and pick up technique. Data was analyzed using multiple regression. The study found that government Covid-19 regulations, supply chain disruptions and technological disruptions had a significant effect on financial performance of SMEs. The study recommended that there was need by the government to review some of the policies to create an enabling environment where businesses could thrive. Beyond government intervention, private companies could partner with technology companies instead of developing in-house technologies. Governments could further complement these interventions by investing in a set of enabling digital pillars. In the post–COVID-19 era, development finance institutions can further support the scaling up of technology companies in emerging markets by intervening more upstream. Key Words: Business Disruption , Covid-19 Pandemic, Economic Disruption, Pandemic CITATION : Njubi, G. N., & Abdul, F. (2023). Economic disruption resulting from covid-19 pandemic and the implication on the financial performance of small and medium enterprises in Thika Sub-County in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 459 – 475. http://dx.doi.org/10.61426/sjbcm.v10i4.2765.
{"title":"ECONOMIC DISRUPTION RESULTING FROM COVID-19 PANDEMIC AND THE IMPLICATION ON THE FINANCIAL PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN THIKA SUB-COUNTY IN KENYA","authors":"GEORGE NJUGUNA NJUBI, FARIDA ABDUL, PhD","doi":"10.61426/sjbcm.v10i4.2765","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2765","url":null,"abstract":"Covid-19 pandemic affected most businesses globally and metamorphosed from a health concern into an economic crisis of unquantifiable proportions. The pandemic specifically affected SMEs in a significant way. There was disruption of trade across the globe due to travel restrictions resulting in businesses not accessing the raw materials for their manufacturing activities as well as not accessing the markets for finished products. Some businesses especially in the hospitality industry had to shut down following the dwindling number of tourists arriving in the country as a result of travel restrictions by various countries. This study determined the implication of disruptions brought by the pandemic on financial performances of SMEs. The study was anchored on Stakeholders Theory, Just in Time (JIT), Theory of Disruptive Technologies and The Exogenous Growth Theory. The study employed cross sectional descriptive research design. The research reached out to one hundred and twenty-two businesses, as the target population, which were fully licensed by the County government of Kiambu and have been in operations for the year 2019 to 2021. The researcher used a questionnaire to gather primary data which was administered to respondents through the drop and pick up technique. Data was analyzed using multiple regression. The study found that government Covid-19 regulations, supply chain disruptions and technological disruptions had a significant effect on financial performance of SMEs. The study recommended that there was need by the government to review some of the policies to create an enabling environment where businesses could thrive. Beyond government intervention, private companies could partner with technology companies instead of developing in-house technologies. Governments could further complement these interventions by investing in a set of enabling digital pillars. In the post–COVID-19 era, development finance institutions can further support the scaling up of technology companies in emerging markets by intervening more upstream. Key Words: Business Disruption , Covid-19 Pandemic, Economic Disruption, Pandemic CITATION : Njubi, G. N., & Abdul, F. (2023). Economic disruption resulting from covid-19 pandemic and the implication on the financial performance of small and medium enterprises in Thika Sub-County in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 459 – 475. http://dx.doi.org/10.61426/sjbcm.v10i4.2765.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134971768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-26DOI: 10.61426/sjbcm.v10i4.2764
CELESTINA CHINYERE OKERE, J. U. D. DIDIA, PhD
The study examined the relationship between reserve management policy and operational performance of ports in Rivers State. The study was conceptualized into two variables: the predictor variable reserve management policy and criterion variable operational performance with berth occupancy, container handling efficiency and throughput. The study tested 3 null hypotheses in order to establish the hypothetical statement that there is no significant relationship between reserve management policy and measures of operational performance. The study population comprised 21 terminal operating firms within the two ports in Rivers State. Census Sampling Technique was adopted and the researcher administered five copies of questionnaire to five top managerial staff of the 21 terminal operating firms within the two ports in Rivers State totalling 105 respondents. After distribution and retrieval of questionnaire, 88 copies were fit and formed respondents for the study. Data were generated from the respondents by the use of a well-structured questionnaire. Pearson’s Product Moment Correlation was used to test the hypotheses with the aid of statistical packages for social science version 25.0. The p-values of 0.000 less than 0.05 was used to determine the significance of the hypothesized relationship. The results showed different strength of statistically positive and significant relationships between the reserve management policy and the measures of operational performance Based on the findings; the study concluded that reserve management policy significantly relates with the operational performance of the 21 terminal operating firms within the two ports in Port Harcourt, Rivers State. The study therefore recommended among others that managers within ports in Rivers State should consider the strategic role of reserve management policy in their pursuit of operational performance Keywords: Reserve Management Policy, Operational Performance, Berth Occupancy, Throughput, Container Handling Efficiency CITATION : Okere, C. C., & Didia, J. U. D. (2023). Reserve management policy and operational performance of Ports in Rivers State, Nigeria. The Strategic Journal of Business & Change Management, 10 (4), 438 – 458. http://dx.doi.org/10.61426/sjbcm.v10i4.2764.
该研究审查了河流州港口储备管理政策与业务绩效之间的关系。将研究概念化为两个变量:预测变量储备管理政策和标准变量操作绩效,包括泊位占用率、集装箱处理效率和吞吐量。该研究检验了3个零假设,以建立储备管理政策与经营绩效指标之间没有显著关系的假设陈述。研究对象包括河流州两个港口内的21家码头经营公司。采用了人口普查抽样技术,研究人员向河流州两个港口内21个码头经营公司的5名高级管理人员发放了5份调查表,共有105名答复者。经发放和回收问卷,共获得88份适合本研究的被调查者。数据是通过使用结构良好的问卷从受访者中生成的。在社会科学25.0版统计软件包的帮助下,使用Pearson积差相关来检验假设。使用小于0.05的p值0.000来确定假设关系的显著性。研究结果表明,储备管理政策与经营绩效指标之间存在不同程度的显著正相关关系;研究得出的结论是,储备管理政策与河流州哈科特港两个港口内21家码头经营公司的经营业绩有重大关系。因此,该研究建议,除其他外,河流州港口的管理者应考虑储备管理政策在追求运营绩效中的战略作用关键词:储备管理政策,运营绩效,泊位占用,吞吐量,集装箱处理效率引文:Okere, C. C., &;Didia, j.u.(2023)。尼日利亚河流州港口的储备管理政策和运营绩效。商业战略杂志;管理学报,2010(4),438 - 458。http://dx.doi.org/10.61426/sjbcm.v10i4.2764。
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Pub Date : 2023-10-26DOI: 10.61426/sjbcm.v10i4.2766
JACKLINE NYAMBURA KIMANI, JULIUS BICHANGA, PhD
The study objective was to evaluate the effect of focus on customized product strategy on Equity Bank’s organizational performance. Structural contingency theory and cognitive dissonance theory guided the study. Systematic sampling was utilized in selection of Equity bank customers and convenience sampling was utilized in selection of Equity bank managers. The study sample size was 389 participants. The study employed semi-structured questionnaires and interview schedules to collect primary data that was compared to secondary data. Questionnaires were administered to Equity bank customers and interviews to bank employees. The study findings established that Equity Bank adopted grand strategy such as Digitalization, Loan and Cash deposit, Good Book Records, and Customer Satisfaction to improve organizational performance. The adopted strategies focused more on organizational performance than other doctrines like customer satisfaction. The study findings revealed a strong positive correlation between customized product strategy and organizational performance at Equity Bank, as indicated by (r=.718 a ). Thus, a strong association exists between the customized product strategy, and organizational performance was statistically significant at F statistics (3,296), =104.942, P-Value=.000, because P<0.05. The study concluded the adopted customized product strategy effectively enhanced the organizational Performance of Equity Bank. The study concluded as customized product strategy positive coefficients increase, there tends to be an increase in the organizational Performance of Equity Bank in Kenya. The study recommended that the adoption of customized product strategy is aligned toward organizational performance. Recommended that the customized product strategy’s pilot study should be conducted internally and externally to blend their insights to innovate a product/service tailored to all Equity Bank stakeholders’ perceptions. Further, the study suggested that there is a need to conduct similar research to investigate other strategies excluded in this study, such as leadership styles and social and economic aspects that may influence the organizational performance of the Equity Key words: Customized Product Strategy, Grand Strategy, Performance CITATION : Kimani, J. N., & Bichanga, J. (2023). Customized product strategy and organizational performance of equity bank in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 476 – 489. http://dx.doi.org/10.61426/sjbcm.v10i4.2766.
本研究的目的是评估专注于定制产品策略对股权银行组织绩效的影响。本研究以结构权变理论和认知失调理论为指导。股权银行客户选择采用系统抽样,股权银行经理选择采用便利性抽样。该研究的样本量为389人。本研究采用半结构化问卷和访谈时间表来收集主要数据,并将其与次要数据进行比较。对Equity银行的客户进行了问卷调查,并对银行员工进行了访谈。研究结果表明,股权银行采用数字化、贷款和现金存款、良好的帐簿记录和客户满意度等大战略来提高组织绩效。所采用的战略更侧重于组织绩效,而不是其他理论,如客户满意度。研究结果显示,股权银行的定制产品策略与组织绩效之间存在很强的正相关关系,如(r=)所示。718 a)。因此,定制产品策略与组织绩效之间存在很强的关联,在F统计量(3296),=104.942,p值=上具有统计学意义。000,因为P<0.05。研究表明,股权银行采用的定制化产品策略有效提升了其组织绩效。研究发现,随着定制化产品策略正系数的增加,肯尼亚股权银行的组织绩效有增加的趋势。该研究建议,采用定制的产品战略与组织绩效是一致的。建议在内部和外部进行定制产品策略的试点研究,以融合他们的见解,以创新适合所有股权银行利益相关者看法的产品/服务。此外,该研究建议有必要进行类似的研究,以调查本研究中排除的其他策略,如领导风格和社会经济方面可能影响股权组织绩效的关键字:定制产品战略,大战略,绩效引文:Kimani, J. N., &;毕昌加,J.(2023)。肯尼亚股权银行定制化产品策略与组织绩效。商业战略杂志;管理学报,2010(4),476 - 489。http://dx.doi.org/10.61426/sjbcm.v10i4.2766。
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Pub Date : 2023-10-26DOI: 10.61426/sjbcm.v10i4.2767
MAGNIFIQUE IRUMVA, SAMSON GITAHI NJENGA, PhD
Small and Medium Enterprises (SMEs) play a vital role in the economic development of Rwanda, contributing to employment generation, income generation, and poverty reduction. However, these enterprises face numerous challenges, including financial, operational, and market-related risks, which can significantly impact their performance. This study investigated the influence of risk management practices on the performance of SMEs in Rwanda, with a specific focus on Peace Jewelries, a representative SME operating in the country's jewelry industry. The research employed a combination of a descriptive survey and a correlational methodology. The sample consisted of 105 participants who were managers employed at Peace Jewelries. The method of selection adopted in this study was stratified sampling. The primary data collection method employed in this study predominantly involved the administration of questionnaires. Participants were asked to rate their responses using a five-point Likert scale, which did not allow for the inclusion of open-ended remarks. The collection of secondary data was conducted through a diverse range of sources, wherein participants supplied the requisite information by completing a questionnaire. A total of nine people were utilized in the forthcoming pilot investigation. The researchers employed Cronbach's Alpha to assess the degree of reliability. The assessment of the instruments' validity was conducted by a panel of research leaders who possess expertise in the field of project management. This study used SPSS version 21 to analyze the data, and the researchers relied on a mix of frequency tables, descriptive statistics, and regression analysis to draw their conclusions. Both qualitative and quantitative methods were used to analyze the data for the study. The standardized coefficient (Beta) associated with the variable "Risk management" is 0.916. The standardized coefficient offers insights into the magnitude and direction of the association between risk management and small and medium-sized enterprise (SME) performance, while considering the measurement scale. In the present scenario, a Beta coefficient of 0.916 signifies a robust positive correlation between the implementation of risk management strategies and the performance of small and medium enterprises (SMEs). The t-statistic for the variable "Risk management" is 20.074, indicating a high level of statistical significance (p < 0.001). This observation implied that the association between risk management and small and medium-sized enterprise (SME) success is unlikely to be attributed to mere randomness. However, this discovery is both strong and reliable. The results point to several major connections between various parameters and the success of SMEs. The study's findings were expected to contribute valuable insights into the significance of risk management in the context of SMEs in Rwanda, offering practical recommendations to enhance the performance of businesses li
中小企业在卢旺达的经济发展中发挥着至关重要的作用,为创造就业、创收和减少贫困做出了贡献。然而,这些企业面临着许多挑战,包括财务、运营和市场相关的风险,这些风险会严重影响其绩效。本研究调查了风险管理实践对卢旺达中小企业业绩的影响,特别关注在该国珠宝行业经营的具有代表性的中小企业——和平珠宝。这项研究采用了描述性调查和相关性研究相结合的方法。样本包括105名参与者,他们都是和平珠宝公司的经理。本研究采用分层抽样的选择方法。本研究采用的主要数据收集方法主要是问卷调查。参与者被要求用李克特五分制对他们的回答进行评分,该量表不允许包含开放式评论。次要数据的收集是通过各种来源进行的,其中参与者通过填写问卷提供必要的信息。在即将进行的试点调查中总共使用了9人。研究人员使用Cronbach's Alpha来评估可靠性。对工具有效性的评估是由一组在项目管理领域拥有专业知识的研究领导进行的。本研究使用SPSS version 21对数据进行分析,研究人员采用频率表、描述性统计和回归分析相结合的方法得出结论。采用定性和定量相结合的方法对研究数据进行分析。变量“Risk management”的标准化系数(Beta)为0.916。在考虑测量尺度的同时,标准化系数提供了对风险管理与中小企业绩效之间关联的大小和方向的见解。在本情景中,贝塔系数为0.916表明风险管理策略的实施与中小企业(SMEs)的绩效之间存在显著的正相关关系。变量“Risk management”的t统计量为20.074,具有较高的统计显著性(p <0.001)。这一观察表明,风险管理与中小企业(SME)成功之间的联系不太可能仅仅归因于随机性。然而,这一发现既有力又可靠。结果指出了各种参数与中小企业成功之间的几个主要联系。该研究的结果有望对风险管理在卢旺达中小企业中的重要性提供有价值的见解,并为提高和平珠宝等企业的业绩提供切实可行的建议。随着卢旺达继续推动其中小企业部门的发展,了解风险管理对绩效的影响对于培育一个有弹性和可持续的商业环境至关重要。最终,本研究旨在告知政策制定者、企业主和其他利益相关者,在中小企业部门中整合强大的风险管理实践的重要性,以促进其持续增长和对国家经济发展的贡献。关键词:中小企业,风险管理实践,珠宝行业,绩效引文:Irumva, M., &;Njenga, S. G.(2023)。风险管理对卢旺达中小企业业绩的影响:以和平珠宝为例。商业战略杂志;管理学报,30(4),393 - 394。http://dx.doi.org/10.61426/sjbcm.v10i4.2767。
{"title":"INFLUENCE OF RISK MANAGEMENT ON THE PERFORMANCE OF SMALL MEDIUM ENTERPRISES IN RWANDA: A CASE STUDY OF PEACE JEWELRIES","authors":"MAGNIFIQUE IRUMVA, SAMSON GITAHI NJENGA, PhD","doi":"10.61426/sjbcm.v10i4.2767","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2767","url":null,"abstract":"Small and Medium Enterprises (SMEs) play a vital role in the economic development of Rwanda, contributing to employment generation, income generation, and poverty reduction. However, these enterprises face numerous challenges, including financial, operational, and market-related risks, which can significantly impact their performance. This study investigated the influence of risk management practices on the performance of SMEs in Rwanda, with a specific focus on Peace Jewelries, a representative SME operating in the country's jewelry industry. The research employed a combination of a descriptive survey and a correlational methodology. The sample consisted of 105 participants who were managers employed at Peace Jewelries. The method of selection adopted in this study was stratified sampling. The primary data collection method employed in this study predominantly involved the administration of questionnaires. Participants were asked to rate their responses using a five-point Likert scale, which did not allow for the inclusion of open-ended remarks. The collection of secondary data was conducted through a diverse range of sources, wherein participants supplied the requisite information by completing a questionnaire. A total of nine people were utilized in the forthcoming pilot investigation. The researchers employed Cronbach's Alpha to assess the degree of reliability. The assessment of the instruments' validity was conducted by a panel of research leaders who possess expertise in the field of project management. This study used SPSS version 21 to analyze the data, and the researchers relied on a mix of frequency tables, descriptive statistics, and regression analysis to draw their conclusions. Both qualitative and quantitative methods were used to analyze the data for the study. The standardized coefficient (Beta) associated with the variable \"Risk management\" is 0.916. The standardized coefficient offers insights into the magnitude and direction of the association between risk management and small and medium-sized enterprise (SME) performance, while considering the measurement scale. In the present scenario, a Beta coefficient of 0.916 signifies a robust positive correlation between the implementation of risk management strategies and the performance of small and medium enterprises (SMEs). The t-statistic for the variable \"Risk management\" is 20.074, indicating a high level of statistical significance (p < 0.001). This observation implied that the association between risk management and small and medium-sized enterprise (SME) success is unlikely to be attributed to mere randomness. However, this discovery is both strong and reliable. The results point to several major connections between various parameters and the success of SMEs. The study's findings were expected to contribute valuable insights into the significance of risk management in the context of SMEs in Rwanda, offering practical recommendations to enhance the performance of businesses li","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134971767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-26DOI: 10.61426/sjbcm.v10i4.2763
HANNINGTON KIGAME AVEDI, ABEL ANYIENI, PhD
This study assessed the effect of strategic capabilities on the performance of private universities in Nairobi City County, Kenya . The study research design was descriptive research design. The study targeted 6 private universities that were fully licensed and operative in Nairobi city county, Kenya. The respondents consisted of 125 employees working under planning and development/finance, administration services, deans and directors. Data was collected through the use of structured questionnaire. The findings showed that managerial capabilities had a positive and significant effect on performance of private universities in Nairobi City County, Kenya ( β 1 = 1.078, sig<0.05) . The result showed that a unit change in technological capabilities resulted to positive units changes in organization performance in private universities in Kenya ( β 2 =0.732, sig<0.05). The study concluded that technological capabilities had a positive and significant effect on performance of private universities in Kenya. A unit change in marketing capabilities resulted to positive units changes in performance of private universities in Kenya. The effect of marketing capabilities was the highest on performance of private universities in Nairobi City County, Kenya compared to other indicators used in the study ( β 3 =1.302, sig<0.05). The study concluded that marketing capabilities have a positive and significant effect on performance of private universities in Kenya. The changes in research and development had no significant effect on performance of public universities at 5% significance level (sig>0.05). The study concluded that R&D activities had insignificant effect on organizational performance . Based on the findings, The study recommended the senior management in the private universities to take a care role in ensuring team work, coordination of activities and effective communication. In order to improve knowledge, it was advised that private institutions concentrate more on technology advancement in the key areas of operation such as administration, teaching, planning, R&D, marketing and examination administration. It was suggested that private universities should adjust their brand position in the market to stand out from the competition and stay abreast of customer demands and requirements in order to increase performance. Key Words: Managerial, Technology, Marketing, Research and Development CITATION : Avedi, H. K., & Anyieni, A. (2023). Strategic capabilities and organizational performance of selected chartered private universities in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 417 – 437. http://dx.doi.org/10.61426/sjbcm.v10i4.2763.
{"title":"STRATEGIC CAPABILITIES AND ORGANIZATIONAL PERFORMANCE OF SELECTED CHARTERED PRIVATE UNIVERSITIES IN NAIROBI CITY COUNTY, KENYA","authors":"HANNINGTON KIGAME AVEDI, ABEL ANYIENI, PhD","doi":"10.61426/sjbcm.v10i4.2763","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2763","url":null,"abstract":"This study assessed the effect of strategic capabilities on the performance of private universities in Nairobi City County, Kenya . The study research design was descriptive research design. The study targeted 6 private universities that were fully licensed and operative in Nairobi city county, Kenya. The respondents consisted of 125 employees working under planning and development/finance, administration services, deans and directors. Data was collected through the use of structured questionnaire. The findings showed that managerial capabilities had a positive and significant effect on performance of private universities in Nairobi City County, Kenya ( β 1 = 1.078, sig<0.05) . The result showed that a unit change in technological capabilities resulted to positive units changes in organization performance in private universities in Kenya ( β 2 =0.732, sig<0.05). The study concluded that technological capabilities had a positive and significant effect on performance of private universities in Kenya. A unit change in marketing capabilities resulted to positive units changes in performance of private universities in Kenya. The effect of marketing capabilities was the highest on performance of private universities in Nairobi City County, Kenya compared to other indicators used in the study ( β 3 =1.302, sig<0.05). The study concluded that marketing capabilities have a positive and significant effect on performance of private universities in Kenya. The changes in research and development had no significant effect on performance of public universities at 5% significance level (sig>0.05). The study concluded that R&D activities had insignificant effect on organizational performance . Based on the findings, The study recommended the senior management in the private universities to take a care role in ensuring team work, coordination of activities and effective communication. In order to improve knowledge, it was advised that private institutions concentrate more on technology advancement in the key areas of operation such as administration, teaching, planning, R&D, marketing and examination administration. It was suggested that private universities should adjust their brand position in the market to stand out from the competition and stay abreast of customer demands and requirements in order to increase performance. Key Words: Managerial, Technology, Marketing, Research and Development CITATION : Avedi, H. K., & Anyieni, A. (2023). Strategic capabilities and organizational performance of selected chartered private universities in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 417 – 437. http://dx.doi.org/10.61426/sjbcm.v10i4.2763.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":"61 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134971765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-25DOI: 10.61426/sjbcm.v10i4.2750
JACKLINE CHEPKOECH SUGUT, ALFAYOS ONDARA, PhD
This study evaluated inventory management activities and the success of supply chain management in Nairobi City County with a particular focus on strategic supplier partnerships, economic order quantities, just-in-time delivery, and material resource planning. The research was grounded on the lean theory, theory of economic order quantity, application control theory, and stock diffusion theory. The study utilized a descriptive research approach and the positivist philosophy. The population of the study consisted of 340 individuals. The research sample size comprised 183 procurement officers that worked for County offices that were housed in the logistics and procurement division and built environment and urban planning. The study adopted a quantitative approach and used a questionnaire as the data-gathering tool. Descriptive statistics were used to measure means, frequencies, and percentages. Inferential statistics were utilized to determine the nature, strength, and statistical significance of the relationship between the variables. The latest version of SPSS was used for analysis. The findings showed that the adoption of Economic Order Quantity, just in Time, and Material Requirements Planning positively impacted supply chain achievement at Nairobi County. Strategic supplier partnerships were found to have an insignificant impact on supply chain performance. The findings were statistically significant and underscored the importance of mainstreaming Economic Order Quantity, just in Time, and Material Requirements Planning across the various departments of the county government of Nairobi. Nairobi County government should prioritize early engagement of suppliers in supply chain processes; proper and continuous communication with suppliers; frequent meetings with suppliers; using fewer rather than many suppliers and long-term partnerships with supplier to bolster the County’s supply chain performance. Future studies could explore the reasons behind the poor strategic supplier partnerships practices at Nairobi City County to guide the formulation and implementation of effective strong supplier partnership strategies to improve overall supply chain performance at the different departments of the county government of Nairobi. Key Words: Supplier Partnerships, Economic Order Quantities, Just-In-Time, Material Resource Planning CITATION : Sugut, J. C., & Ondara, A. (2023). Inventory management practices and performance of supply chain at the Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 396 – 416. http://dx.doi.org/10.61426/sjbcm.v10i4.2750.
{"title":"INVENTORY MANAGEMENT PRACTICES AND PERFORMANCE OF SUPPLY CHAIN AT THE NAIROBI CITY COUNTY, KENYA","authors":"JACKLINE CHEPKOECH SUGUT, ALFAYOS ONDARA, PhD","doi":"10.61426/sjbcm.v10i4.2750","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2750","url":null,"abstract":"This study evaluated inventory management activities and the success of supply chain management in Nairobi City County with a particular focus on strategic supplier partnerships, economic order quantities, just-in-time delivery, and material resource planning. The research was grounded on the lean theory, theory of economic order quantity, application control theory, and stock diffusion theory. The study utilized a descriptive research approach and the positivist philosophy. The population of the study consisted of 340 individuals. The research sample size comprised 183 procurement officers that worked for County offices that were housed in the logistics and procurement division and built environment and urban planning. The study adopted a quantitative approach and used a questionnaire as the data-gathering tool. Descriptive statistics were used to measure means, frequencies, and percentages. Inferential statistics were utilized to determine the nature, strength, and statistical significance of the relationship between the variables. The latest version of SPSS was used for analysis. The findings showed that the adoption of Economic Order Quantity, just in Time, and Material Requirements Planning positively impacted supply chain achievement at Nairobi County. Strategic supplier partnerships were found to have an insignificant impact on supply chain performance. The findings were statistically significant and underscored the importance of mainstreaming Economic Order Quantity, just in Time, and Material Requirements Planning across the various departments of the county government of Nairobi. Nairobi County government should prioritize early engagement of suppliers in supply chain processes; proper and continuous communication with suppliers; frequent meetings with suppliers; using fewer rather than many suppliers and long-term partnerships with supplier to bolster the County’s supply chain performance. Future studies could explore the reasons behind the poor strategic supplier partnerships practices at Nairobi City County to guide the formulation and implementation of effective strong supplier partnership strategies to improve overall supply chain performance at the different departments of the county government of Nairobi. Key Words: Supplier Partnerships, Economic Order Quantities, Just-In-Time, Material Resource Planning CITATION : Sugut, J. C., & Ondara, A. (2023). Inventory management practices and performance of supply chain at the Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 396 – 416. http://dx.doi.org/10.61426/sjbcm.v10i4.2750.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":"5 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135219336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-25DOI: 10.61426/sjbcm.v10i4.2761
EDWIN KWEYU, DENNIS JUMA, PhD
Efficiency of the middle level management is vital in any organization, since they bridge the gap between top level and bottom level staffs. However, recent times have seen the middle managers get more involved with the firm’s strategy development. Middle managers are crucial drivers of strategic change and hence face many challenges in performing their roles. Traditionally, middle level managers have always been co-opted into strategy execution without being party to their development. This means that middle level managers need time to understand the strategy while executing it. This has been quite disadvantageous as the learning curve could be indeterminate and also end up introducing and propagating errors into the strategy, some of which may be very costly for the firm. Previous studies have not examined this aspect in depth, therefore, motivating the need for the present study to examine the strategic value of middle level managers on competitiveness of listed commercial banks in Kenya. The purpose of this study was to establish how strategic situational analysis by middle level managers influence competitiveness of listed commercial banks in Kenya. Descriptive research design was used in this study. The study targeted branch managers, credit managers, customer relationship managers, and operations managers all who number 108 for the banks. Purposive sampling was used to obtain a sample size of 85. The study used structured questionnaires for data collection. Data analysis was carried out using descriptive and inferential statistics with the aid of Statistical Package for Social Scientists (SPSS) version 24. The findings established that strategic situational analysis by middle level managers has a positive and significant relationship with competitiveness of listed commercial banks in Kenya. The study, therefore, recommended banks to encourage the use of strategic situation analysis by middle level managers for improving on competitiveness among the commercial banking institutions in Kenya. Finally, the banks need to encourage the use of technology extensively in problem solving and sharing of the solutions to the problems with other departments and branches. Key words: Strategic Situational Analysis, Strategic involvement, Competitiveness CITATION : Kweyu, E., & Juma, J. (2023). Strategic situational analysis by middle level managers and competitiveness of listed commercial banks in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 368 – 381. http://dx.doi.org/10.61426/sjbcm.v10i4.2761.
{"title":"STRATEGIC SITUATIONAL ANALYSIS BY MIDDLE LEVEL MANAGERS AND COMPETITIVENESS OF LISTED COMMERCIAL BANKS IN KENYA","authors":"EDWIN KWEYU, DENNIS JUMA, PhD","doi":"10.61426/sjbcm.v10i4.2761","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2761","url":null,"abstract":"Efficiency of the middle level management is vital in any organization, since they bridge the gap between top level and bottom level staffs. However, recent times have seen the middle managers get more involved with the firm’s strategy development. Middle managers are crucial drivers of strategic change and hence face many challenges in performing their roles. Traditionally, middle level managers have always been co-opted into strategy execution without being party to their development. This means that middle level managers need time to understand the strategy while executing it. This has been quite disadvantageous as the learning curve could be indeterminate and also end up introducing and propagating errors into the strategy, some of which may be very costly for the firm. Previous studies have not examined this aspect in depth, therefore, motivating the need for the present study to examine the strategic value of middle level managers on competitiveness of listed commercial banks in Kenya. The purpose of this study was to establish how strategic situational analysis by middle level managers influence competitiveness of listed commercial banks in Kenya. Descriptive research design was used in this study. The study targeted branch managers, credit managers, customer relationship managers, and operations managers all who number 108 for the banks. Purposive sampling was used to obtain a sample size of 85. The study used structured questionnaires for data collection. Data analysis was carried out using descriptive and inferential statistics with the aid of Statistical Package for Social Scientists (SPSS) version 24. The findings established that strategic situational analysis by middle level managers has a positive and significant relationship with competitiveness of listed commercial banks in Kenya. The study, therefore, recommended banks to encourage the use of strategic situation analysis by middle level managers for improving on competitiveness among the commercial banking institutions in Kenya. Finally, the banks need to encourage the use of technology extensively in problem solving and sharing of the solutions to the problems with other departments and branches. Key words: Strategic Situational Analysis, Strategic involvement, Competitiveness CITATION : Kweyu, E., & Juma, J. (2023). Strategic situational analysis by middle level managers and competitiveness of listed commercial banks in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 368 – 381. http://dx.doi.org/10.61426/sjbcm.v10i4.2761.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":"9 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135219334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-25DOI: 10.61426/sjbcm.v10i4.2762
HUSSEIN ROB BOYE, FESTUS MITHI, PhD
Microfinance banks in Kenya provide services such as collection of deposits from depositors, payment transaction, insurance services, transfers and other financial services within their jurisdiction. Due to lack of sufficient funding like their counterparts which is the commercial banks, their major earnings have been through loan services in order to meet up with capital requirements. However, it was reported that there has been increasing level of nonperforming loans by the microfinance banks. Therefore, this study aimed at looking into how firm characteristics affect Kenyan microfinance banks' non-performing loans. It precisely assessed how capital adequacy, loan size, and bank size affect the Kenyan non-performing loans of microfinance banks. The investigation was anchored by agency, modern portfolio, and efficiency structure theories. Its intended audience was Kenya's 15 microfinance institutions, which would be active between 2015 and 2020. The investigators took a relaxed attitude to their work. The annual reports of microfinance institutions were audited in order to collect the secondary data used in this analysis. We used SPSS, a combination of descriptive statistics (mean and standard deviation), and a multiple regression method to analyze the data. The data was presented in tables. Normality, heteroscedasticity, stationarity, autocorrelation, and multicollinearity tests were run on the study variables before they were included in the analysis. Research ethics committees in both the United States and Kenya reviewed the project. The study found that at the 5% significance level, non-performing loans at Kenyan microfinance banks were not affected by loan size or bank size. However, capital adequacy was found to have a significant and inverse effect on non-performing loans. Microfinance banks in Kenya were urged to implement prudent capital adequacy procedures to curb the rising tide of bad debt by lowering the probability of loan default among their clientele. Key Words: Firm characteristics, Non-Performing Loans, Capital Adequacy CITATION : Boye, H. R., & Mithi, F. (2023). Firm characteristics and non-performing loans of microfinance banks in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 368 – 381. http://dx.doi.org/10.61426/sjbcm.v10i4.2762.
{"title":"FIRM CHARACTERISTICS AND NON-PERFORMING LOANS OF MICROFINANCE BANKS IN KENYA","authors":"HUSSEIN ROB BOYE, FESTUS MITHI, PhD","doi":"10.61426/sjbcm.v10i4.2762","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i4.2762","url":null,"abstract":"Microfinance banks in Kenya provide services such as collection of deposits from depositors, payment transaction, insurance services, transfers and other financial services within their jurisdiction. Due to lack of sufficient funding like their counterparts which is the commercial banks, their major earnings have been through loan services in order to meet up with capital requirements. However, it was reported that there has been increasing level of nonperforming loans by the microfinance banks. Therefore, this study aimed at looking into how firm characteristics affect Kenyan microfinance banks' non-performing loans. It precisely assessed how capital adequacy, loan size, and bank size affect the Kenyan non-performing loans of microfinance banks. The investigation was anchored by agency, modern portfolio, and efficiency structure theories. Its intended audience was Kenya's 15 microfinance institutions, which would be active between 2015 and 2020. The investigators took a relaxed attitude to their work. The annual reports of microfinance institutions were audited in order to collect the secondary data used in this analysis. We used SPSS, a combination of descriptive statistics (mean and standard deviation), and a multiple regression method to analyze the data. The data was presented in tables. Normality, heteroscedasticity, stationarity, autocorrelation, and multicollinearity tests were run on the study variables before they were included in the analysis. Research ethics committees in both the United States and Kenya reviewed the project. The study found that at the 5% significance level, non-performing loans at Kenyan microfinance banks were not affected by loan size or bank size. However, capital adequacy was found to have a significant and inverse effect on non-performing loans. Microfinance banks in Kenya were urged to implement prudent capital adequacy procedures to curb the rising tide of bad debt by lowering the probability of loan default among their clientele. Key Words: Firm characteristics, Non-Performing Loans, Capital Adequacy CITATION : Boye, H. R., & Mithi, F. (2023). Firm characteristics and non-performing loans of microfinance banks in Kenya. The Strategic Journal of Business & Change Management, 10 (4), 368 – 381. http://dx.doi.org/10.61426/sjbcm.v10i4.2762.","PeriodicalId":22086,"journal":{"name":"Strategic Journal of Business & Change Management","volume":"75 5-6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135219335","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-24DOI: 10.61426/sjbcm.v10i4.2755
CHRISTINE OKWIRI, DENNIS JUMA, PhD
The modern business climate necessitates those businesses, especially TVET institutions, recognize and harness their strategic competencies in order to compete successfully and improve their performance. These institutions must capitalize on their talents and safety communication to obtain a competitive edge. Every business has an obligation to ensure the safety of its work force and other stake holders such as customers and suppliers. Therefore, the purpose of this study was to determine the influence of safety communication on performance of TVETs in Kisumu County, Kenya. The study was grounded upon two theories namely; Systems theory and strategic leadership theory. The study adopted a survey research design. The study population included all staff at Technical and Vocational Colleges in Kisumu County. Stratified random sampling was used to arrive at a study sample of size of 355. Collection of primary data was conducted using questioners presented in Likert scale. Analysis of data collected was done using Statistical Package for Social Sciences version 21. Both descriptive and inferential statistics were used in analysis of data collected. Inferential statistics was used to determine the strength of relationship between the independent and dependent variables. The study results revealed that there is a positive and significant relationship between Safety Communication and organizational performance at (β=0.684, sig=0.004). The study therefore concluded that an increase in each of the study’s independent variable would lead to an increase in organization performance. Key words: Safety Communication, Strategic Initiatives, Performance CITATION : Okwiri, C., & Juma, D. (2023). Safety communication and performance of technical and vocational educational training institutions in Kisumu County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 356 – 367. http://dx.doi.org/10.61426/sjbcm.v10i4.2755.
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