Pub Date : 2024-05-07DOI: 10.1080/02642069.2024.2349070
Natalia Sigaeva, Ali Öztüren, Hasan Kılıç
{"title":"Unmasking the influence of employees’ coping strategies on workplace bullying","authors":"Natalia Sigaeva, Ali Öztüren, Hasan Kılıç","doi":"10.1080/02642069.2024.2349070","DOIUrl":"https://doi.org/10.1080/02642069.2024.2349070","url":null,"abstract":"","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141002140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-02DOI: 10.1080/02642069.2024.2346241
Nieke Dieteren, Barbara Neuhofer
{"title":"Transformative Experiences: Exploring the Role of Experience Facilitators","authors":"Nieke Dieteren, Barbara Neuhofer","doi":"10.1080/02642069.2024.2346241","DOIUrl":"https://doi.org/10.1080/02642069.2024.2346241","url":null,"abstract":"","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141019712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-02DOI: 10.1080/02642069.2024.2346235
K. Lin, Ke Zhang, Sirong Chen, Huiyue Ye, Xiaonan Li, Rob Law
{"title":"Value formation in AI-integrated service system: review and implications on hospitality and tourism research","authors":"K. Lin, Ke Zhang, Sirong Chen, Huiyue Ye, Xiaonan Li, Rob Law","doi":"10.1080/02642069.2024.2346235","DOIUrl":"https://doi.org/10.1080/02642069.2024.2346235","url":null,"abstract":"","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141022194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-29DOI: 10.1080/02642069.2024.2344730
Muhammad Imran Rasheed, Sharjeel Saleem, Mobeena Altaf, Aliana Man Wai Leong, Fevzi Okumus
This research examines how workplace hazing contributes to employee turnover intention through the intervening role of person-environment fit in its two forms, including person-organization fit (P-...
本研究通过人与环境契合度的两种形式，包括人与组织契合度（P-...
{"title":"Workplace hazing and employee turnover intention in the hospitality industry: a person-environment fit perspective","authors":"Muhammad Imran Rasheed, Sharjeel Saleem, Mobeena Altaf, Aliana Man Wai Leong, Fevzi Okumus","doi":"10.1080/02642069.2024.2344730","DOIUrl":"https://doi.org/10.1080/02642069.2024.2344730","url":null,"abstract":"This research examines how workplace hazing contributes to employee turnover intention through the intervening role of person-environment fit in its two forms, including person-organization fit (P-...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140840252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-16DOI: 10.1080/02642069.2024.2342295
Barbara Neuhofer
Transformative experiences are becoming an important economic offer in various service contexts. Current research primarily focuses on what triggers transformation. However, what is much less known...
{"title":"Transformative experiences: a conceptual analysis of the integration process","authors":"Barbara Neuhofer","doi":"10.1080/02642069.2024.2342295","DOIUrl":"https://doi.org/10.1080/02642069.2024.2342295","url":null,"abstract":"Transformative experiences are becoming an important economic offer in various service contexts. Current research primarily focuses on what triggers transformation. However, what is much less known...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-11DOI: 10.1080/02642069.2024.2334775
Yedan Fan, Edmund Goh, Salmi Mohd Isa, Shaohua Yang
The ageing population research has gained momentum in tourism and hospitality which considers seniors as a marketing force and travelling as part of healthy ageing. This study commissioned the usef...
{"title":"30 years of healthy ageing research in tourism and hospitality: research trends and implications for future research","authors":"Yedan Fan, Edmund Goh, Salmi Mohd Isa, Shaohua Yang","doi":"10.1080/02642069.2024.2334775","DOIUrl":"https://doi.org/10.1080/02642069.2024.2334775","url":null,"abstract":"The ageing population research has gained momentum in tourism and hospitality which considers seniors as a marketing force and travelling as part of healthy ageing. This study commissioned the usef...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-10DOI: 10.1080/02642069.2024.2336208
Francisco J. Trincado-Munoz, Carlo Cordasco, Tim Vorley
The introduction and widespread adoption of Artificial Intelligence in the professions has the potential to deliver a number of critical public goods, such as widening access to justice and healthc...
人工智能在各行各业的引入和广泛应用，有可能提供许多重要的公共产品，如扩大司法和医疗服务的覆盖面。
{"title":"The dark side of AI in professional services","authors":"Francisco J. Trincado-Munoz, Carlo Cordasco, Tim Vorley","doi":"10.1080/02642069.2024.2336208","DOIUrl":"https://doi.org/10.1080/02642069.2024.2336208","url":null,"abstract":"The introduction and widespread adoption of Artificial Intelligence in the professions has the potential to deliver a number of critical public goods, such as widening access to justice and healthc...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-01DOI: 10.1080/02642069.2024.2335653
Jiawen Chen, Linlin Liu
While companies are increasingly investing in social media to foster innovation and outperform their competition, it is still unclear how social media may successfully drive corporate innovation in...
{"title":"Social media usage for service innovation: a resilience perspective","authors":"Jiawen Chen, Linlin Liu","doi":"10.1080/02642069.2024.2335653","DOIUrl":"https://doi.org/10.1080/02642069.2024.2335653","url":null,"abstract":"While companies are increasingly investing in social media to foster innovation and outperform their competition, it is still unclear how social media may successfully drive corporate innovation in...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-24DOI: 10.1080/02642069.2024.2332995
Ahmad Abualigah, Kamal Badar, Qasim Ali Nisar, Osman M. Karatepe
Our paper develops and tests a moderated mediation model of green human resource management (HRM). Time-lagged data gathered were utilized to assess climate for green initiative (GI) as a mediator ...
{"title":"A moderated mediation model of green human resource management","authors":"Ahmad Abualigah, Kamal Badar, Qasim Ali Nisar, Osman M. Karatepe","doi":"10.1080/02642069.2024.2332995","DOIUrl":"https://doi.org/10.1080/02642069.2024.2332995","url":null,"abstract":"Our paper develops and tests a moderated mediation model of green human resource management (HRM). Time-lagged data gathered were utilized to assess climate for green initiative (GI) as a mediator ...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140298830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-29DOI: 10.1080/02642069.2024.2319039
Nina Zlateva, Stanislav Ivanov, Vladimir Fedoseev
This paper evaluates the role of Autonomous Sensory Meridian Response (ASMR) in service experience. ASMR is an enjoyable and relaxing sensation accompanied by head and/or body ‘tingles’ in response...
{"title":"Autonomous sensory meridian response in service experience: an exploratory study","authors":"Nina Zlateva, Stanislav Ivanov, Vladimir Fedoseev","doi":"10.1080/02642069.2024.2319039","DOIUrl":"https://doi.org/10.1080/02642069.2024.2319039","url":null,"abstract":"This paper evaluates the role of Autonomous Sensory Meridian Response (ASMR) in service experience. ASMR is an enjoyable and relaxing sensation accompanied by head and/or body ‘tingles’ in response...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140004109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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