Pub Date : 2023-06-30DOI: 10.32509/wacana.v22i1.3014
Resty Amanda Erbhasan, Lucy Pujasari Supratman
During the current Covid-19 pandemic, many sectors were paralyzed and affected and affected the people's economy during the pandemic. CSR as a form of company activity has become a breath of fresh air for the community during the increasing number of the Covid-19 pandemic that has entered Indonesia. The discussion of this research aims to determine the obstacles to corporate social responsibility (CSR) faced by PT Vale Indonesia Tbk while implementing the CSR program to strengthen local communities in dealing with the COVID-19 outbreak. The population taken from this research is PT Vale Indonesia's CSR report during the pandemic, while the sample is PT Vale Indonesia's CSR report for 2020-2022. This type of research uses a qualitative approach with the case study method. The results of the study show that there are three challenges that hinder the CSR program and three implementations found in the company's CSR program. Due to the Covid-19 pandemic, several of these aspects have hindered the sustainability of PT Vale Indonesia's CSR program, namely Community Development and Empowerment (PPM). Where this program wants to involve the community gathering in large numbers for a local event, as well as the existence of licensing barriers from the local government. Overall, the community has greatly benefited from the PPM program during the pandemic and this program has received broad support from the communities within the area.
{"title":"Tantangan Implementasi Corporate Social Responsibility Perusahaan Saat Pandemi Covid-19 Tahun 2020-2022","authors":"Resty Amanda Erbhasan, Lucy Pujasari Supratman","doi":"10.32509/wacana.v22i1.3014","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.3014","url":null,"abstract":"During the current Covid-19 pandemic, many sectors were paralyzed and affected and affected the people's economy during the pandemic. CSR as a form of company activity has become a breath of fresh air for the community during the increasing number of the Covid-19 pandemic that has entered Indonesia. The discussion of this research aims to determine the obstacles to corporate social responsibility (CSR) faced by PT Vale Indonesia Tbk while implementing the CSR program to strengthen local communities in dealing with the COVID-19 outbreak. The population taken from this research is PT Vale Indonesia's CSR report during the pandemic, while the sample is PT Vale Indonesia's CSR report for 2020-2022. This type of research uses a qualitative approach with the case study method. The results of the study show that there are three challenges that hinder the CSR program and three implementations found in the company's CSR program. Due to the Covid-19 pandemic, several of these aspects have hindered the sustainability of PT Vale Indonesia's CSR program, namely Community Development and Empowerment (PPM). Where this program wants to involve the community gathering in large numbers for a local event, as well as the existence of licensing barriers from the local government. Overall, the community has greatly benefited from the PPM program during the pandemic and this program has received broad support from the communities within the area.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121129021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-29DOI: 10.32509/wacana.v22i1.2741
Made Wilantara, M. Misnan
The purpose of the study was to find out the social construction of the reality of the Badui community against zero percent COVID-19 transmission. The research approach is qualitative with a constructivist paradigm. The research method is descriptive with purposive data collection. The results showed that the Bureaucrats (Local Government Officials) carried out effective externalization-internalization communication management, namely instructions from the central government could be implemented maximally with effective coordination of meaning. Furthermore, the Customary Head carries out legitimacy–socialization communication management, which emphasizes that COVID-19 must be overcome by treating ancestral heritage and following government instructions in interacting. Next, Scholars (Badui Culture Observers) carry out institutionalization-objectivation communication management, namely that the community must obey the rules and customary culture and believe in the Almighty. As for the Volunteers, they carry out socialization communication management, namely providing input and warnings to the local community to maintain the health of their respective families. Other supports are health workers, through health communication and the communication nodes of the Badui community themselves as small circles at the family and community level (internalization).
{"title":"Peran Komunikasi Hexahelix Dalam Konstruksi Sosial Mitigasi Covid-19 Pada Masyarakat Badui Luar","authors":"Made Wilantara, M. Misnan","doi":"10.32509/wacana.v22i1.2741","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2741","url":null,"abstract":"The purpose of the study was to find out the social construction of the reality of the Badui community against zero percent COVID-19 transmission. The research approach is qualitative with a constructivist paradigm. The research method is descriptive with purposive data collection. The results showed that the Bureaucrats (Local Government Officials) carried out effective externalization-internalization communication management, namely instructions from the central government could be implemented maximally with effective coordination of meaning. Furthermore, the Customary Head carries out legitimacy–socialization communication management, which emphasizes that COVID-19 must be overcome by treating ancestral heritage and following government instructions in interacting. Next, Scholars (Badui Culture Observers) carry out institutionalization-objectivation communication management, namely that the community must obey the rules and customary culture and believe in the Almighty. As for the Volunteers, they carry out socialization communication management, namely providing input and warnings to the local community to maintain the health of their respective families. Other supports are health workers, through health communication and the communication nodes of the Badui community themselves as small circles at the family and community level (internalization). ","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129668054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-29DOI: 10.32509/wacana.v22i1.2770
Rahayu Adha Putri, Hadi Purnama
This study aims to find out and describe the application of omnichannel for IndiHome customer caring programs carried out by the customer care unit from a digital public relations perspective, because to build long-term relationships to maintain customer loyalty is Customer Relations which is one of the Public Relations activities. The research uses a qualitative approach with a constructivism paradigm to find meaning in an event or activity through interviews and observation, and the case study method. Based on the results of this study, the implementation of omnichannel by customer care through various digital media, namely telephone, email, Whatsapp, dashboard Omnichannel Communication Assistant, and Online Integrated Notification focuses on building customer engagement and increasing customer loyalty, and refers to the goals set based on the company's customer journey which are integrated. The problems experienced during the customer caring program in the form of telephone rejection, messages not being answered, and invalid customer data. So that the evaluation is carried out by the customer care unit through reports, Net Promoter Score results, and the results of successful complaint handling.
本研究旨在从数字公共关系的角度，找出并描述客户服务部门在IndiHome客户关怀计划中全渠道的应用，因为建立长期关系以维持客户忠诚是客户关系，是公共关系活动之一。本研究采用建构主义范式的定性研究方法，通过访谈和观察，结合案例研究法来寻找事件或活动的意义。基于本研究的结果，通过各种数字媒体，即电话、电子邮件、Whatsapp、仪表板omnicnel Communication Assistant和在线集成通知，通过客户关怀实施全渠道，重点是建立客户参与度和提高客户忠诚度，是指基于公司客户旅程而设定的目标，这些目标是集成的。在客户关怀项目中遇到的问题，如电话被拒、留言未被应答、客户数据无效等。因此，评估是由客户服务单位通过报告，净推荐值结果，以及成功的投诉处理结果来进行的。
{"title":"Penerapan Omnichannel Untuk Caring Pelanggan Indihome Pada Customer Care Telkom Witel Bandung","authors":"Rahayu Adha Putri, Hadi Purnama","doi":"10.32509/wacana.v22i1.2770","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2770","url":null,"abstract":"This study aims to find out and describe the application of omnichannel for IndiHome customer caring programs carried out by the customer care unit from a digital public relations perspective, because to build long-term relationships to maintain customer loyalty is Customer Relations which is one of the Public Relations activities. The research uses a qualitative approach with a constructivism paradigm to find meaning in an event or activity through interviews and observation, and the case study method. Based on the results of this study, the implementation of omnichannel by customer care through various digital media, namely telephone, email, Whatsapp, dashboard Omnichannel Communication Assistant, and Online Integrated Notification focuses on building customer engagement and increasing customer loyalty, and refers to the goals set based on the company's customer journey which are integrated. The problems experienced during the customer caring program in the form of telephone rejection, messages not being answered, and invalid customer data. So that the evaluation is carried out by the customer care unit through reports, Net Promoter Score results, and the results of successful complaint handling.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126506009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-22DOI: 10.32509/wacana.v22i1.2440
Suzy S. Azeharie
This paper, which is a narrative analysis, seeks to explore why Korean drama as a form of hallyu cultural product is favoured by the Indonesian people by using the cultural proximity theory from Joseph Straubhaar. According to this theory the audience will prefer products of their own culture or the same as their culture. This research approach is a qualitative research with narrative analysis method. Audiences will prefer the same production because of elements such as star appeal, local knowledge, topics, issues, the environment, and the ethnicity of people in the media. The author discusses five cultural similarities between the two countries, namely the same history, family relationships based on extended family, language and social norms, family lineage and culinary. The results showed that the historical similarities between Korea and Indonesia which had been colonized by Japan, extended family forms in Indonesian and Korean families, respect for parents and manners of behaviour between Indonesians and Koreans and the same food, namely making rice and side dishes as staple foods made Korean dramas liked by the Indonesian people.
{"title":"Cultural Proximity of Korean and Indonesian in Korean Dramas","authors":"Suzy S. Azeharie","doi":"10.32509/wacana.v22i1.2440","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2440","url":null,"abstract":"This paper, which is a narrative analysis, seeks to explore why Korean drama as a form of hallyu cultural product is favoured by the Indonesian people by using the cultural proximity theory from Joseph Straubhaar. According to this theory the audience will prefer products of their own culture or the same as their culture. This research approach is a qualitative research with narrative analysis method. Audiences will prefer the same production because of elements such as star appeal, local knowledge, topics, issues, the environment, and the ethnicity of people in the media. The author discusses five cultural similarities between the two countries, namely the same history, family relationships based on extended family, language and social norms, family lineage and culinary. The results showed that the historical similarities between Korea and Indonesia which had been colonized by Japan, extended family forms in Indonesian and Korean families, respect for parents and manners of behaviour between Indonesians and Koreans and the same food, namely making rice and side dishes as staple foods made Korean dramas liked by the Indonesian people.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116578898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-21DOI: 10.32509/wacana.v22i1.2671
Victor Glodev, Gustaf Wijaya, Rachmah Ida
The purpose of this study is to trace the growing attractiveness of the Korean Wave to understand the domestic culture of Korea that is becoming a global trend. The study is focused on the factors facilitating the formation of the phenomenon and proves that this trend has become one of the country's main export commodities and a “soft power”, as the promotion of Korean culture is a matter of national importance and pride for Seoul. The Republic of Korea has been absorbing the elements of Western culture and transforming them into a new phenomenon, representing a kind of coexistence and crossbreeding of the Western lifestyle and the traditional Eastern values. The context for the study is the cultural homogenization of the West and the East. Is it a blessing or an evil? What are its challenges and achievements, advantages, and disadvantages? What are the reasons for South Korean cultural expansion? The method utilized in the rerearch is narrative analysis to provide an overview of Korean pop culture that has been able to connect Western and Asian values into something unique.
{"title":"The Korean Wave as the Globalization of South Korean Culture","authors":"Victor Glodev, Gustaf Wijaya, Rachmah Ida","doi":"10.32509/wacana.v22i1.2671","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2671","url":null,"abstract":"The purpose of this study is to trace the growing attractiveness of the Korean Wave to understand the domestic culture of Korea that is becoming a global trend. The study is focused on the factors facilitating the formation of the phenomenon and proves that this trend has become one of the country's main export commodities and a “soft power”, as the promotion of Korean culture is a matter of national importance and pride for Seoul. The Republic of Korea has been absorbing the elements of Western culture and transforming them into a new phenomenon, representing a kind of coexistence and crossbreeding of the Western lifestyle and the traditional Eastern values. The context for the study is the cultural homogenization of the West and the East. Is it a blessing or an evil? What are its challenges and achievements, advantages, and disadvantages? What are the reasons for South Korean cultural expansion? The method utilized in the rerearch is narrative analysis to provide an overview of Korean pop culture that has been able to connect Western and Asian values into something unique. ","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"134 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127359216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-20DOI: 10.32509/wacana.v22i1.2447
Aditya Dwi Rachmad, Adi Bhakti
This study aims to identify and describe the reception of Korean cultural imperialism through traditional games in the Squid Game movie series. This study uses a constructivist paradigm with a qualitative descriptive approach and Focus Group Discussion (FGD) as the data collection method. The subjects studied were 6 informants from followers of the Twitter account @kdrama_menfess who were selected purposively; the study scope was limited to the chosen informants who only come from Javanese culture. Secondary data from this study includes six scenes of traditional games in the Squid Game series and various data sources relevant to the topic of the study. The study used Stuart Hall's analysis theory, which focuses on the encoding-decoding process of the audience. This study found that the audience's attitude in accepting Korean culture was influenced by Korean media consumption activities, fondness for new things from Korea, and social environment. The movie series is an effective medium to create cultural imperialism, but the informants' openness in accepting foreign cultures is a strength for South Korea in building cultural imperialism through series films. So that Korean fans do not feel the impact of Korean cultural imperialism.
本研究旨在通过《鱿鱼游戏》系列电影中的传统游戏来识别和描述韩国文化帝国主义的接受。本研究采用建构主义范式与定性描述方法，并以焦点小组讨论(Focus Group Discussion, FGD)作为资料收集方法。研究对象是从Twitter账户@kdrama_menfess的粉丝中有意挑选的6名告密者;研究范围限于只来自爪哇文化的选定的举报人。本研究的辅助数据包括《鱿鱼游戏》系列中的6个传统游戏场景以及与研究主题相关的各种数据源。本研究采用了Stuart Hall的分析理论，重点研究受众的编码-解码过程。本研究发现，受众接受韩国文化的态度受到韩国媒体消费活动、对韩国新事物的喜爱以及社会环境的影响。虽然系列电影是制造文化帝国主义的有效媒介，但举报人接受外国文化的开放性是韩国通过系列电影打造文化帝国主义的优势。让韩国粉丝们感受不到韩国文化帝国主义的冲击。
{"title":"Analisis Resepsi Imperialisme Budaya Dalam Film Seri Korea","authors":"Aditya Dwi Rachmad, Adi Bhakti","doi":"10.32509/wacana.v22i1.2447","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2447","url":null,"abstract":"This study aims to identify and describe the reception of Korean cultural imperialism through traditional games in the Squid Game movie series. This study uses a constructivist paradigm with a qualitative descriptive approach and Focus Group Discussion (FGD) as the data collection method. The subjects studied were 6 informants from followers of the Twitter account @kdrama_menfess who were selected purposively; the study scope was limited to the chosen informants who only come from Javanese culture. Secondary data from this study includes six scenes of traditional games in the Squid Game series and various data sources relevant to the topic of the study. The study used Stuart Hall's analysis theory, which focuses on the encoding-decoding process of the audience. This study found that the audience's attitude in accepting Korean culture was influenced by Korean media consumption activities, fondness for new things from Korea, and social environment. The movie series is an effective medium to create cultural imperialism, but the informants' openness in accepting foreign cultures is a strength for South Korea in building cultural imperialism through series films. So that Korean fans do not feel the impact of Korean cultural imperialism.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115208179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-20DOI: 10.32509/wacana.v22i1.2070
Moch. Armien Syifaa Sutarjo, Anisa Diniati, S. Setiawati
Individuals meet and communicate with other individuals in various social contexts every day. They interact and communicate by bringing with them the patterns of thinking, feeling and behavior they have learned during their lives. All forms of communication must have a cultural background, and the differences that exist in the communication process become a major obstacle. This study aims to discover how communication exists amid cultural differences between Indonesia and Australia so that the communication process continues to run well, using Erving Goffman's Dramaturgy theory approach, with the concept of backstage and frontstage. This research is qualitative research using a phenomenological approach. Data was collected through in-depth interviews, observation and documentation studies. The results of this study indicate that in the preparation stage (backstage), before directly meeting and communicating with Australian families, they used two kinds of information sources: Internet References and Human References. In their daily interactions, in presenting the frontstage, there were two kinds of characters shown by the speakers, namely Westernized Indonesian and Indonesianized-Indonesian.
{"title":"Perspektif Dramaturgi Pada Komunikasi Antar Budaya Indonesia-Australia","authors":"Moch. Armien Syifaa Sutarjo, Anisa Diniati, S. Setiawati","doi":"10.32509/wacana.v22i1.2070","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2070","url":null,"abstract":"Individuals meet and communicate with other individuals in various social contexts every day. They interact and communicate by bringing with them the patterns of thinking, feeling and behavior they have learned during their lives. All forms of communication must have a cultural background, and the differences that exist in the communication process become a major obstacle. This study aims to discover how communication exists amid cultural differences between Indonesia and Australia so that the communication process continues to run well, using Erving Goffman's Dramaturgy theory approach, with the concept of backstage and frontstage. This research is qualitative research using a phenomenological approach. Data was collected through in-depth interviews, observation and documentation studies. The results of this study indicate that in the preparation stage (backstage), before directly meeting and communicating with Australian families, they used two kinds of information sources: Internet References and Human References. In their daily interactions, in presenting the frontstage, there were two kinds of characters shown by the speakers, namely Westernized Indonesian and Indonesianized-Indonesian.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130236731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-20DOI: 10.32509/wacana.v22i1.2323
Wiwid Adiyanto, Putri Ayu Sabrina
Freedom from prison for perpetrators of child sexual abuse, who is also a public figure, was warmly welcomed by fans and relatives. The excitement was inseparable from the infotainment coverage that was broadcast through the mass media. On the other hand, sexual violence has physical and psychological consequences that affect the lives of the victims. The presence of infotainment programs also creates debate, especially in the realm of journalism related to ethics. This study attempts to describe the inequality of coverage of Saipul Jamil's freedom from prison as a former inmate who perpetrates sexual violence on the infotainment program Intens Investigasi. This study places the Critical Discourse Analysis developed by Norman Fairclough as an analytical knife. The results of this study indicate that the glorification carried out by infotainment related to freedom from prison, public figures who are perpetrators of sexual violence have a tendency to normalize sexual violence, especially in public figures. Infotainment texts lead to dispensation for public figures who commit sexual violence. Gender literacy, sexual violence, and the media are absolutely necessary, both for media people and the wider community. In addition, a grassroots movement is needed to stop the glorification that leads to the normalization of sexual violence.
{"title":"Glorifikasi Kebebasan Dari Penjara Figur Publik Pelaku Kekerasan Seksual di Infotainment Indonesia","authors":"Wiwid Adiyanto, Putri Ayu Sabrina","doi":"10.32509/wacana.v22i1.2323","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2323","url":null,"abstract":"Freedom from prison for perpetrators of child sexual abuse, who is also a public figure, was warmly welcomed by fans and relatives. The excitement was inseparable from the infotainment coverage that was broadcast through the mass media. On the other hand, sexual violence has physical and psychological consequences that affect the lives of the victims. The presence of infotainment programs also creates debate, especially in the realm of journalism related to ethics. This study attempts to describe the inequality of coverage of Saipul Jamil's freedom from prison as a former inmate who perpetrates sexual violence on the infotainment program Intens Investigasi. This study places the Critical Discourse Analysis developed by Norman Fairclough as an analytical knife. The results of this study indicate that the glorification carried out by infotainment related to freedom from prison, public figures who are perpetrators of sexual violence have a tendency to normalize sexual violence, especially in public figures. Infotainment texts lead to dispensation for public figures who commit sexual violence. Gender literacy, sexual violence, and the media are absolutely necessary, both for media people and the wider community. In addition, a grassroots movement is needed to stop the glorification that leads to the normalization of sexual violence.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127926071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-20DOI: 10.32509/wacana.v22i1.2628
Anita Asmara, Ike junita Triwardhani
For a doctor delivering bad news to cancer patients is a challenging task. Because if communication in conveying bad news fails, it can lose the trust of patients and their families. The purpose of this study was to explore the preferences of breast cancer patients regarding physicians' interpersonal communication in conveying bad news. The research method was carried out using qualitative research with a case study approach. The informants for this study were three breast cancer patients who are members of the Bandung Cancer Fighting Family Community. In-depth interviews were conducted via zoom meeting. Semi-structured in-depth interviews were conducted to identify patient preferences through content analysis. The results of the study: The main categories that are patient preferences are the way doctors deliver bad news, medical information, doctor's interpersonal communication skills, the way doctors provide motivation, patient feelings, family support, patient acceptance of bad news in an Islamic perspective, patient expectations for empathetic communication doctor. Knowing the preferences of breast cancer patients when receiving bad news can help doctors deliver bad news with effective and empathetic interpersonal communication.
{"title":"Preferensi Pasien Kanker Payudara Mengenai Komunikasi Interpersonal Dokter dalam Menyampaikan Berita Buruk","authors":"Anita Asmara, Ike junita Triwardhani","doi":"10.32509/wacana.v22i1.2628","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2628","url":null,"abstract":"For a doctor delivering bad news to cancer patients is a challenging task. Because if communication in conveying bad news fails, it can lose the trust of patients and their families. The purpose of this study was to explore the preferences of breast cancer patients regarding physicians' interpersonal communication in conveying bad news. The research method was carried out using qualitative research with a case study approach. The informants for this study were three breast cancer patients who are members of the Bandung Cancer Fighting Family Community. In-depth interviews were conducted via zoom meeting. Semi-structured in-depth interviews were conducted to identify patient preferences through content analysis. The results of the study: The main categories that are patient preferences are the way doctors deliver bad news, medical information, doctor's interpersonal communication skills, the way doctors provide motivation, patient feelings, family support, patient acceptance of bad news in an Islamic perspective, patient expectations for empathetic communication doctor. Knowing the preferences of breast cancer patients when receiving bad news can help doctors deliver bad news with effective and empathetic interpersonal communication.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116767356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-20DOI: 10.32509/wacana.v22i1.2567
Sadryna Evanalia, Abdul Rochim, Siti Fatimah
In the digital era, some media use YouTube to distribute their content to get new profit opportunities from social media. This study aims to determine the commodification of workers on YouTube KompasTV and determine its impact on the quality of the news. The research uses qualitative methods with a case study approach and data collection is carried out through observation and interviews. The results of this study found that the heavy work done by media workers and the low wages of media workers meant that the practice of commodification continued. Youtube KompasTV is one of the media's efforts to maintain its existence so that the creativity of creator content is proof of the commodification of workers which provides benefits for the media. Regarding the quality of news coverage, this study found that content creators generally only pursue what is the habit of public consumption, so the news that is broadcast is generally only carried out to meet normative quality standards. This study found that KompasTV content creators experience a process of exploitation, alienation, mystification, reification, and normalization.
{"title":"Komodifikasi Pekerja dan Dampaknya pada Kualitas Pemberitaan di YouTube KompasTV","authors":"Sadryna Evanalia, Abdul Rochim, Siti Fatimah","doi":"10.32509/wacana.v22i1.2567","DOIUrl":"https://doi.org/10.32509/wacana.v22i1.2567","url":null,"abstract":"In the digital era, some media use YouTube to distribute their content to get new profit opportunities from social media. This study aims to determine the commodification of workers on YouTube KompasTV and determine its impact on the quality of the news. The research uses qualitative methods with a case study approach and data collection is carried out through observation and interviews. The results of this study found that the heavy work done by media workers and the low wages of media workers meant that the practice of commodification continued. Youtube KompasTV is one of the media's efforts to maintain its existence so that the creativity of creator content is proof of the commodification of workers which provides benefits for the media. Regarding the quality of news coverage, this study found that content creators generally only pursue what is the habit of public consumption, so the news that is broadcast is generally only carried out to meet normative quality standards. This study found that KompasTV content creators experience a process of exploitation, alienation, mystification, reification, and normalization.","PeriodicalId":251187,"journal":{"name":"WACANA: Jurnal Ilmiah Ilmu Komunikasi","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122713039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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