Department of Business Administration has a business laboratory (Business Lab) that is based on the retail business concept. Until now, the profit per year earned by the Business Lab is still below the average of other retail store business in the same industry. The condition is suspected by less attention to stores environmental factors that have an impact on customer satisfaction. Competition among retail companies increasingly stringent push the owner to be more creative and innovative in creating marketing strategies. The retail business environment is one of the most important variables to be considered for the survival of a retail store. By knowing the dominant factors in the retail store environment variable, store management can make more appropriate marketing strategies to attract customers and increase customers satisfaction. This study aims to assess the environmental factors stores in Business Lab. The data collection is done by distributing 161 questionnaires to consumers of Business Lab. Data were analyzed using exploratory factor analysis (EFA). The result indicates there are three factors in the store's environment factors that need redefinition. First, the second factor was suggested to be renamed to promotions and convenience shopping after getting two new variables, namely direction and facilities. Secondly, the fourth factor is suggested to adjust its name to 'availability' as it contains two components, location and time of operation in the same factor. Third, the 'atmosphere of the shop' is divided into two different factors, namely 'convenience shopping' and 'storefront'.
{"title":"Analisis Faktor Lingkungan Bisnis Ritel Berbasis Swalayan Pada Lab. Bisnis","authors":"Mukaram Mukaram, Ira Siti Sarah","doi":"10.35697/jrbi.v2i3.95","DOIUrl":"https://doi.org/10.35697/jrbi.v2i3.95","url":null,"abstract":"Department of Business Administration has a business laboratory (Business Lab) that is based on the retail business concept. Until now, the profit per year earned by the Business Lab is still below the average of other retail store business in the same industry. The condition is suspected by less attention to stores environmental factors that have an impact on customer satisfaction. Competition among retail companies increasingly stringent push the owner to be more creative and innovative in creating marketing strategies. The retail business environment is one of the most important variables to be considered for the survival of a retail store. By knowing the dominant factors in the retail store environment variable, store management can make more appropriate marketing strategies to attract customers and increase customers satisfaction. This study aims to assess the environmental factors stores in Business Lab. The data collection is done by distributing 161 questionnaires to consumers of Business Lab. Data were analyzed using exploratory factor analysis (EFA). The result indicates there are three factors in the store's environment factors that need redefinition. First, the second factor was suggested to be renamed to promotions and convenience shopping after getting two new variables, namely direction and facilities. Secondly, the fourth factor is suggested to adjust its name to 'availability' as it contains two components, location and time of operation in the same factor. Third, the 'atmosphere of the shop' is divided into two different factors, namely 'convenience shopping' and 'storefront'.","PeriodicalId":256871,"journal":{"name":"Jurnal Riset Bisnis dan Investasi","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127528863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
An organization has the characteristic or particular identity for the purpose of uniting its members so as to have an overview of running the organization as reflected by the organizational culture in it. Strong organizational culture is one way to achieve agility, the new management approach to deal with changes. This research aimed to find out how the organizational culture and organizational agility and the influence of organizational culture on organizational agility in the case study at Fashion X. In this research method used quantitative and descriptive method and using questionnaires that distributed to 131 respondents and interviews. The study states that the organizational culture and organizational agility in Fashion X quite good, even though it needs upgrading for adhocracy, hierarchy, and competency. Both variables have strong positive relationship amounted to 0,548 and in Fashion X 30% organizational agility affected by organizational culture. Additionally regression equation Y = 64.323 + 0,657X. Organizational culture can be improved by increasing risk-taking by creating small teams, develop products, gathering, team building to enhance the innovative thought leaders, improving the way for more efficient delivery of goods, execution, product’s strategy, situational leadership, technology, the power of employees, organizational ability, organizational changes, and customer’s services.
{"title":"Pengaruh Budaya Organisasi Terhadap Agilitas Organisasi (Study Pada Fashion X)","authors":"Fuzi Fauziyyah, Sri Raharso","doi":"10.35697/JRBI.V2I3.91","DOIUrl":"https://doi.org/10.35697/JRBI.V2I3.91","url":null,"abstract":"An organization has the characteristic or particular identity for the purpose of uniting its members so as to have an overview of running the organization as reflected by the organizational culture in it. Strong organizational culture is one way to achieve agility, the new management approach to deal with changes. This research aimed to find out how the organizational culture and organizational agility and the influence of organizational culture on organizational agility in the case study at Fashion X. In this research method used quantitative and descriptive method and using questionnaires that distributed to 131 respondents and interviews. The study states that the organizational culture and organizational agility in Fashion X quite good, even though it needs upgrading for adhocracy, hierarchy, and competency. Both variables have strong positive relationship amounted to 0,548 and in Fashion X 30% organizational agility affected by organizational culture. Additionally regression equation Y = 64.323 + 0,657X. Organizational culture can be improved by increasing risk-taking by creating small teams, develop products, gathering, team building to enhance the innovative thought leaders, improving the way for more efficient delivery of goods, execution, product’s strategy, situational leadership, technology, the power of employees, organizational ability, organizational changes, and customer’s services.","PeriodicalId":256871,"journal":{"name":"Jurnal Riset Bisnis dan Investasi","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128259105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Students’ evaluations of teaching (SETs) have been an important and the most commonly used method for evaluating teaching quality in higher education institutions. They provide feedback from students to faculty and administrators. The majority SET instruments used in Indonesia were developed based on the faculty/administrators’ knowledge and experience or adopted from other higher education institutions with or without modifications. This study aims to develop a SET instrument based on both educational theory and empirical data. Using data collected from a total of 755 students of Politeknik Negeri Bandung, the underlying dimensions and the psychometric properties of the instrument were tested. The exploratory factor analysis generated a three-factor solution. A confirmatory factor analysis was then run to cross-validate the item indicators of each factor/dimension. The reliability and validity of the instrument were also tested. The final version of SET instrument encompasses 15 items in three dimensions. The three dimensions were labeled as preparation and organization (4 items), instructional delivery (7 items), and examination and feedback (4 items). Although it was developed using student samples from Politeknik Negeri Bandung, the newly developed instrument can be used in any higher education institutions.
{"title":"Service Quality: Pengembangan Instrumen Penilaian Jasa Layanan Pendidikan","authors":"Agustinus Februadi, Mukaram Mukaram","doi":"10.35697/jrbi.v2i3.98","DOIUrl":"https://doi.org/10.35697/jrbi.v2i3.98","url":null,"abstract":"Students’ evaluations of teaching (SETs) have been an important and the most commonly used method for evaluating teaching quality in higher education institutions. They provide feedback from students to faculty and administrators. The majority SET instruments used in Indonesia were developed based on the faculty/administrators’ knowledge and experience or adopted from other higher education institutions with or without modifications. This study aims to develop a SET instrument based on both educational theory and empirical data. Using data collected from a total of 755 students of Politeknik Negeri Bandung, the underlying dimensions and the psychometric properties of the instrument were tested. The exploratory factor analysis generated a three-factor solution. A confirmatory factor analysis was then run to cross-validate the item indicators of each factor/dimension. The reliability and validity of the instrument were also tested. The final version of SET instrument encompasses 15 items in three dimensions. The three dimensions were labeled as preparation and organization (4 items), instructional delivery (7 items), and examination and feedback (4 items). Although it was developed using student samples from Politeknik Negeri Bandung, the newly developed instrument can be used in any higher education institutions.","PeriodicalId":256871,"journal":{"name":"Jurnal Riset Bisnis dan Investasi","volume":"99 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131424420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Job satisfaction can improve durability individuals to stress and impacts of stress and on the other hand, stress that perceived by an individual can be a source of discontent. This research aims to know the influence of work stress of job satisfaction of nurses in internist room of Krakatau Medika Hospital Cilegon. Research method the used is the descriptive method to 215 nurses who have experienced nurses' room of Krakatau Medika Hospital Cilegon. While to test the research hypothesis, the authorize a simple regresion analysis method with the help of software SPSS 20. The results showed job stress in nurses in the inpatient unit Krakatau Medika Hospital in the moderate category is 2.88 and the job satisfaction of nurses are in a high category. Work stress experienced by nurses at Krakatau Medika Hospital has a positive effect on job satisfaction, so the impact of positive stress is used as a motivational well as improved performance. The results of correlation calculations, the independent variables on satisfaction positive relationships with low classification, the amount of work stress on job satisfaction, which is 12.4% and the remaining 87.6% influenced by other factors not described in this study, other factors such as remuneration, staffing, work environment, leadership style, and so on.
{"title":"Pengaruh Stres Kerja Terhadap Kepuasan Kerja Perawat Di Ruang Rawat Inap Rumah Sakit Krakatau Medika Cilegon","authors":"Lisa Widiharti","doi":"10.35697/JRBI.V2I3.94","DOIUrl":"https://doi.org/10.35697/JRBI.V2I3.94","url":null,"abstract":"Job satisfaction can improve durability individuals to stress and impacts of stress and on the other hand, stress that perceived by an individual can be a source of discontent. This research aims to know the influence of work stress of job satisfaction of nurses in internist room of Krakatau Medika Hospital Cilegon. Research method the used is the descriptive method to 215 nurses who have experienced nurses' room of Krakatau Medika Hospital Cilegon. While to test the research hypothesis, the authorize a simple regresion analysis method with the help of software SPSS 20. The results showed job stress in nurses in the inpatient unit Krakatau Medika Hospital in the moderate category is 2.88 and the job satisfaction of nurses are in a high category. Work stress experienced by nurses at Krakatau Medika Hospital has a positive effect on job satisfaction, so the impact of positive stress is used as a motivational well as improved performance. The results of correlation calculations, the independent variables on satisfaction positive relationships with low classification, the amount of work stress on job satisfaction, which is 12.4% and the remaining 87.6% influenced by other factors not described in this study, other factors such as remuneration, staffing, work environment, leadership style, and so on.","PeriodicalId":256871,"journal":{"name":"Jurnal Riset Bisnis dan Investasi","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129731210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Impulsive buying behavior is behavior that appears suddenly and without planned in advance by the consumer while shopping. Impulsive behavior arises because of the factors that encourage consumers to shop beyond the plan. From a business standpoint, this behavior will have a positive impact, by setting a good marketing strategy and understand the factors that cause this behavior it will be the manager of the business will get a large income. This study discusses the factors that lead to impulsive behavior by using descriptive analysis method. By using questionnaires distributed to a sample of consumers factory outlet with 100 respondents then processed using SPSS 16.0 will produce a mean as a reference level of each indicator. The factors that have been tested, the indicators store atmosphere has the highest mean value, which means that the store atmosphere factors which are elements of the store environment are a dominated factor that causes of impulsive buying. Expected benefits of this research can be perceived by various parties especially for business managers and readers as consumers, in order to be wise addressing the increasingly modern market developments from time to time.
{"title":"Faktor Penentu Perilaku Impulsive Buying Pada Fashion Business Di Kota Bandung","authors":"Novia Mh, Harmon Harmon","doi":"10.35697/jrbi.v2i3.97","DOIUrl":"https://doi.org/10.35697/jrbi.v2i3.97","url":null,"abstract":"Impulsive buying behavior is behavior that appears suddenly and without planned in advance by the consumer while shopping. Impulsive behavior arises because of the factors that encourage consumers to shop beyond the plan. From a business standpoint, this behavior will have a positive impact, by setting a good marketing strategy and understand the factors that cause this behavior it will be the manager of the business will get a large income. This study discusses the factors that lead to impulsive behavior by using descriptive analysis method. By using questionnaires distributed to a sample of consumers factory outlet with 100 respondents then processed using SPSS 16.0 will produce a mean as a reference level of each indicator. The factors that have been tested, the indicators store atmosphere has the highest mean value, which means that the store atmosphere factors which are elements of the store environment are a dominated factor that causes of impulsive buying. Expected benefits of this research can be perceived by various parties especially for business managers and readers as consumers, in order to be wise addressing the increasingly modern market developments from time to time.","PeriodicalId":256871,"journal":{"name":"Jurnal Riset Bisnis dan Investasi","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117305269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research aims to determine the influence of leader member exchange to employee job satisfaction in PT Sandy Globalindo. Leader-member exchange is variable (X) and job satisfaction is a variable (Y). The research method that used is the analytic method with cross sectional approach. The sample in this research is 101 employees. Descriptive analysis showed that the leader-member exchange in PT Sandy Globalindo in the category enough with a mean of 2.91 and job satisfaction of employees at PT Sandy Globalindo in the category enough with a mean of 3.04. Simple linear regression test results indicate that the variable leader-member exchange impact of 38.2% on job satisfaction while amounting to 61.8% of job satisfaction influenced by other things that are not explained in this research. Therefore, it can be concluded that there is a significant influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo.
{"title":"Pengaruh Leader Member Exchange Terhadap Kepuasan Kerja Karyawan","authors":"Rizka Nurhasti Agusta Harahap, Sholihati Amalia","doi":"10.35697/JRBI.V3I1.547","DOIUrl":"https://doi.org/10.35697/JRBI.V3I1.547","url":null,"abstract":"This research aims to determine the influence of leader member exchange to employee job satisfaction in PT Sandy Globalindo. Leader-member exchange is variable (X) and job satisfaction is a variable (Y). The research method that used is the analytic method with cross sectional approach. The sample in this research is 101 employees. Descriptive analysis showed that the leader-member exchange in PT Sandy Globalindo in the category enough with a mean of 2.91 and job satisfaction of employees at PT Sandy Globalindo in the category enough with a mean of 3.04. Simple linear regression test results indicate that the variable leader-member exchange impact of 38.2% on job satisfaction while amounting to 61.8% of job satisfaction influenced by other things that are not explained in this research. Therefore, it can be concluded that there is a significant influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo.","PeriodicalId":256871,"journal":{"name":"Jurnal Riset Bisnis dan Investasi","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131342159","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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