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Relationship between Perceived Usefulness and Online Shopping Behaviour among University Students 大学生感知有用性与网络购物行为的关系
Pub Date : 2022-06-25 DOI: 10.24191/jibe.v7i1.18668
E-marketers can now reap the benefits of the increasing use of the Internet in Malaysia. Such marketers understand a factor that influences online shopping behaviour among students while maintaining their existing online customers, which is vital to developing their marketing strategies. The purpose of this study is to investigate the role of perceived usefulness that influence online shopping behaviour among university students. As for methodology, primary data was collected from a sample size of 276 students at private University in Shah Alam using survey instruments. The collected data was analysed using SmartPLS. The findings revealed that perceived usefulness have positive relationship on online shopping behaviour among university students. This research also includes a discussion, limitations, recommendations, and conclusions.
电子营销人员现在可以从马来西亚越来越多的互联网使用中获益。这些营销人员了解影响学生在线购物行为的因素,同时保持现有的在线客户,这对制定营销策略至关重要。本研究的目的是探讨感知有用性对大学生网上购物行为的影响。至于方法,主要数据是从沙阿南私立大学的276名学生中使用调查工具收集的样本。使用SmartPLS分析收集的数据。研究发现,感知有用性对大学生网上购物行为有正向影响。本研究还包括讨论、局限性、建议和结论。
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引用次数: 0
An Overview on COVID-19 and its Impact on Migration in Malaysia 概述COVID-19及其对马来西亚移民的影响
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16680
Borhan Abdullah, Rosli Sareya, Andi Tamsang Andi Kele, R. P. Boroh, Shafinaz Naim
The COVID-19 pandemic has affected countries all over the world. Many countries have imposed restrictive measures, such as lockdowns, shelter-in-place, and stay-at-home orders, as an attempt to control the pandemic at a local level. However, these measures also hit the economy hard. This paper predicts the impact of COVID-19 on migration in Malaysia based on the experience during the Asian Financial Crisis. Migrant workers contribute a large portion of the labour market in Malaysia. Thousands of migrant workers are affected due to the COVID-19 pandemic. Besides, the implementation and re-imposition of multiple phases of Movement Control Order (MCO) which worsened the economy. Therefore, there is a need to review the possible effect of COVID-19 on migration as it would greatly affect the labour market and the economy as a whole.
新冠肺炎疫情波及世界各国。许多国家采取了封锁、隔离和居家令等限制性措施,试图在地方层面控制疫情。然而,这些措施也严重打击了经济。本文结合亚洲金融危机期间的经验,预测了新冠肺炎疫情对马来西亚移民的影响。移徙工人在马来西亚的劳动力市场中占很大一部分。成千上万的移民工人受到COVID-19大流行的影响。此外,多个阶段的运动控制令(MCO)的实施和重新实施使经济恶化。因此,有必要审查COVID-19对移民的可能影响,因为它将极大地影响劳动力市场和整个经济。
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引用次数: 0
Bridging Household Income Gap: Malaysia 弥合家庭收入差距:马来西亚
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16638
Mohammad Zuhairie Zainudin, Ong Hway-Boon, Chong Choy-Yoke
The purpose of this paper is to examine the long run and the short run relationship between household income gap, physical capital, human capital, and technological progress in Malaysia. Based on the Solow's growth model, this study applied the panel cointegration estimation of the full modified ordinary least square (FMOLS), as well as the Granger causality analysis. The result showed that there is a short run and long run relationship running from physical capital, human capital, technological progress towards the income gap of M40 and B40 groups of households. This study is unique because it addresses the income gap between a group of households of the bottom 40% and middle 40% across all states in Malaysia.
本文的目的是考察马来西亚家庭收入差距、物质资本、人力资本和技术进步之间的长期和短期关系。本研究以索洛增长模型为基础,采用全修正普通最小二乘(FMOLS)面板协整估计和格兰杰因果分析。结果表明,物质资本、人力资本、技术进步对M40和B40家庭收入差距的影响存在短期和长期关系。这项研究是独一无二的,因为它解决了马来西亚所有州中底层40%和中间40%家庭之间的收入差距。
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引用次数: 0
Collaborative Learning and Social Media Acceptance for Student Engagement 学生参与的协作学习和社交媒体接受
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16639
Teo Siew Chein, San Zheng Jie, A. Koo
This study examines the influence of collaborative learning dimensions and social media usage on tertiary students’ engagement via e-learning mode in the time of COVID-19 pandemic situations. The dimensions of collaborative learning are interaction with peers, interaction with lecturers, and knowledge sharing; the social media or technology acceptance dimensions are mainly on the ease of use and the perceived usefulness of this new media platform. Collaborative learning and social media usage are predicted to have influenced students' learning engagement in the online and e-learning mode. 201 Malaysian tertiary students from public and private universities have completed the survey forms via purposive and snowball sampling methods. Descriptive analysis was executed in SPSS, whereas model validation and structural model were analyzed using Smart-PLS 3.3. The results revealed that collaborative learning positively influences the interaction with peers and lecturers and knowledge-sharing behavior. Technology acceptance elements positively affect social media usage. Interaction with peers, social media usage, and knowledge sharing increases tertiary student engagement in e-learning. The only insignificant predictor is interaction with lecturers. This study revealed positive findings that social media usage is the most dominant and high-performance factor impacting tertiary student engagement in e-learning.
本研究考察了新冠肺炎大流行背景下协作学习维度和社交媒体使用对大学生电子学习模式参与的影响。协作学习的维度是与同伴的互动、与讲师的互动和知识共享;社交媒体或技术接受度维度主要体现在新媒体平台的易用性和感知有用性上。预计协作学习和社交媒体的使用会影响学生在在线和电子学习模式下的学习参与度。201名来自马来西亚公立和私立大学的大学生通过目的抽样和滚雪球抽样的方法完成了调查表格。描述性分析在SPSS中进行,而模型验证和结构模型分析使用Smart-PLS 3.3。结果发现,协作学习对学生与同伴、讲师的互动和知识分享行为有正向影响。技术接受因素正向影响社交媒体的使用。与同龄人的互动、社交媒体的使用和知识共享提高了大学生对电子学习的参与度。唯一无关紧要的预测因素是与讲师的互动。本研究发现,社交媒体的使用是影响大学生电子学习参与度的最主要和最有效的因素。
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引用次数: 0
The Impact of Movement Control Order on Rural Livelihood in Malaysia 流动管制令对马来西亚农村生计的影响
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16679
M. A. Hassan, Nur Atiqah Anuar Zabidi, Hidayati Ramli, A. A. S. Muthuveeran, Y. A. Abdullah
In 2020, the spread of Coronavirus (COVID-19) had a global impact on normal daily life. The Government of Malaysia officially declared the Movement Control Order (MCO), an official national lockdown, to reduce the virus’s spread. In the face of the unprecedented global health pandemic, Malaysia had struggled to protect its citizens’ welfare and livelihoods, particularly in the hardest-hit rural areas. Therefore, this study uses the sustainable livelihood approach (SLA) focusing on the aspect of financial assets and government intervention to enhance understanding on the vulnerability in rural area’s livelihood. Pasir Puteh, Kelantan was identified as the rural area for this study. The analysis was performed on a questionnaire survey based on convenience sampling of 62 respondents. Cross table analysis and a correlation test were used to examine the livelihood of the rural area concerning the financial assets, government intervention and vulnerability. The findings indicated that the MCO had a substantial impact on the rural area regarding the vulnerability toward the financial assets, such as employment status, job loss, increasing living costs, and an insufficient response to rural economic challenges. At the same time, there is no substantial government intervention in the welfare of rural areas. According to the results, the study concluded that the government should set up training courses to assist in the long-term recovery of rural areas due to the enforced lockdown, which has adversely affected rural livelihoods.
2020年,冠状病毒(COVID-19)的传播对全球日常生活产生了影响。马来西亚政府正式宣布了行动控制令(MCO),正式实施全国封锁,以减少病毒的传播。面对前所未有的全球卫生大流行病,马来西亚努力保护其公民的福利和生计,特别是在受影响最严重的农村地区。因此,本研究采用以金融资产和政府干预为重点的可持续生计方法(SLA)来加深对农村生计脆弱性的认识。吉兰丹的Pasir Puteh被确定为这项研究的农村地区。分析是通过对62名受访者进行方便抽样的问卷调查进行的。通过交叉表分析和相关检验,考察了金融资产、政府干预和脆弱性对农村生计的影响。研究结果表明,在就业状况、失业、生活成本增加以及对农村经济挑战的应对不足等金融资产脆弱性方面,MCO对农村地区产生了实质性影响。与此同时,政府对农村地区的福利没有实质性的干预。根据研究结果,政府应设立培训课程,以协助因强制封锁而对农村生计产生不利影响的农村地区的长期复苏。
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引用次数: 2
Exploring Purchase Intention using Delivery Services Apps during Covid-19 Pandemic among Malaysian Households 在Covid-19大流行期间,马来西亚家庭使用快递服务应用程序探索购买意愿
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16681
R. N. Mohamed, Anusara Sawangchai, Mohd Saifullah Rusli, R. Mohd, Hiran Prasamkam, Nura Lina Md Elias, A. Mahmood
Online services of product delivery apps are more critical than ever. The COVID-19 pandemic has irrevocably altered internet purchasing habits. Customers are getting comfortable using the apps for services to order and do the shopping via their smartphone using the apps. The pandemic has quickened the transition to a more digital world. However, the debate remains as to what elements influence customers' purchase intentions toward using Delivery Services Apps (DSA). This research is therefore carried out to examine the key factors affecting the intention of customers to use delivery services apps among household customers in Malaysia during Covid-19 in 2020 to 2021. The research explored the most significant factors that influence the customer purchase intention on using DSA. There are 4 independent variables which we are focusing on: time factor (TF), price factor (PF), and convenience motivation factor (CMF) and product illustration factor (PIF). From the research, we have found out that convenience motivation factor is the most important exogenous variable that can influence purchase intention directly, sequentially through shopping motivations. The other factors that have a significant impact on a customer's purchase intentions are price factor and time factors. The least important factor that influences a customer’s purchase intention is the product illustrations. The study is carried out by gathering responses from over 167 participants in Malaysia. The objective of the study is to examine the use of online delivery services apps (DSA) to run the businesses efficiently and more effectively in order to attract household customer’s purchase intention.  The novelty of this study is by giving the strategies and opportunities to the online business entrepreneurs to enhance and boost their sales by using social media as a platform of online delivery services apps to the community.
产品交付应用程序的在线服务比以往任何时候都更加重要。COVID-19大流行已经不可逆转地改变了互联网购买习惯。消费者越来越习惯使用这些应用程序来订购服务,并通过智能手机使用这些应用程序进行购物。大流行加快了向数字化世界的过渡。然而,究竟是什么因素影响了消费者使用配送服务应用程序(DSA)的购买意愿,这个问题仍然存在争议。因此,本研究旨在研究2020年至2021年Covid-19期间影响马来西亚家庭客户使用快递服务应用程序意愿的关键因素。本研究探讨了影响顾客使用DSA购买意愿的最显著因素。我们关注的有4个自变量:时间因素(TF)、价格因素(PF)、便利动机因素(CMF)和产品说明因素(PIF)。从研究中我们发现,便利动机因素是最重要的外生变量,可以直接影响购买意愿,依次通过购物动机。其他对顾客购买意愿有显著影响的因素是价格因素和时间因素。影响顾客购买意愿的最不重要的因素是产品插图。这项研究收集了马来西亚167名参与者的反馈。该研究的目的是检查在线配送服务应用程序(DSA)的使用,以更有效地经营业务,以吸引家庭客户的购买意愿。这项研究的新颖之处在于,它为在线商业企业家提供了战略和机会,通过使用社交媒体作为社区在线交付服务应用程序的平台,来提高和促进他们的销售。
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引用次数: 0
The Influence of Promotional Mix on Female Consumers’ Buying Behaviour 促销组合对女性消费者购买行为的影响
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16653
Goh Mei Ling, Elaine Ang Hwee Hin, Tan Seng Huat, Tay Tiam Poh
The skin care industry has become very competitive today. The demand for skin care products has grown rapidly due to the growth in the population of working females and the penetration of Korean culture among Malaysians. Hence, this study aims to investigate the influence of promotional mix on buying behaviour of female consumers towards skin care products. This study has recruited 200 female respondents from Melaka using convenience sampling. The data was collected using a set of self-administered questionnaires. Advertising, sales promotion, direct marketing, personal selling and public relations were included in the research model to predict buying behaviour of female consumers towards skin care products. Data analysis which involves measurement model and structural model were performed using PLS-SEM. Sales promotion and public relation both influence buying behaviour significantly. Advertising, direct selling and personal selling, however, were found to be non-significant. The findings have thus implied that sales promotion and public relation are important factors of buying behaviour of female consumers towards skin care products. This study has provided valuable information and insightful input to the marketers of skin care products.
如今,护肤品行业的竞争非常激烈。由于职业女性人口的增加和韩国文化在马来西亚的渗透,护肤品的需求迅速增长。因此,本研究旨在探讨促销组合对女性消费者对护肤品购买行为的影响。本研究采用方便抽样的方法,从马六甲地区招募了200名女性受访者。数据是通过一套自我管理的问卷收集的。研究模型包括广告、促销、直接营销、个人销售和公共关系,以预测女性消费者对护肤品的购买行为。利用PLS-SEM进行数据分析,包括测量模型和结构模型。促销和公共关系都对购买行为有显著影响。然而,广告、直销和个人销售的影响并不显著。由此可见,促销和公关是影响女性消费者对护肤品购买行为的重要因素。本研究为护肤品营销商提供了有价值的信息和有见地的输入。
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引用次数: 0
Adoption of Mobile Wallet During Covid-19 Outbreak: The Consumer Perspective Covid-19爆发期间移动钱包的采用:消费者的视角
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16652
Lim Kah Boon, Yeo Sook Fern, Lim Chiou Fen
Government authorities have encouraged the public to use the contactless payment method in accordance with the new norm practised during the COVID-19 pandemic outbreak. Malaysians will receive RM50 in mobile wallet credit as part of a Penjana Economic Recovery Plan initiative in July 2020 to encourage safe and contact-free payment. Hence, this paper aimed to study the factors influencing consumer adoption of mobile wallets during the COVID-19 outbreak. The independent variables included in this study are perceived usefulness, perceived ease of use, perceived social influence and perceived security. A total of 250 Malaysians from three states of Malaysia are given a set of self-administered questionnaires to be answered. The response rate is 94%, with 235 sets of completed questionnaires used for analysis. The Partial Least Squares Structural Equation Modelling (PLS-SEM 3.3.3) is used to analyse the model. The hypothesis testing results concluded that perceived usefulness, social influence and perceived security have a significant relationship with mobile wallet adoption during the COVID-19 outbreak. Nonetheless, this research is useful for mobile wallet developers and other researchers. Lastly, the findings of this study provide some managerial implications for mobile wallet developers, which can help developers produce a better mobile wallet in the marketplace.
政府当局鼓励市民按照新冠肺炎疫情期间的新规范使用非接触式支付方式。作为2020年7月Penjana经济复苏计划倡议的一部分,马来西亚人将获得50令吉的移动钱包信贷,以鼓励安全和无接触支付。因此,本文旨在研究COVID-19疫情期间影响消费者使用移动钱包的因素。自变量包括感知有用性、感知易用性、感知社会影响力和感知安全性。来自马来西亚三个州的250名马来西亚人收到了一套自我填写的调查问卷。回复率为94%,共完成问卷235份,用于分析。采用偏最小二乘结构方程模型(PLS-SEM 3.3.3)对模型进行分析。假设检验结果表明,在COVID-19疫情期间,感知有用性、社会影响力和感知安全性与移动钱包的采用有显著关系。尽管如此,这项研究对移动钱包开发者和其他研究人员还是很有用的。最后,本研究的结果为手机钱包开发商提供了一些管理启示,可以帮助开发商在市场上生产出更好的手机钱包。
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引用次数: 0
Determinants of Fintech Products and Services Adoption in Kingdom of Saudi Arabia (KSA) 沙特阿拉伯王国(KSA)金融科技产品和服务采用的决定因素
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16637
M. Alamoodi, Zarehan Selamat
This research focuses on the factors that influence Fintech products and services adoption among bank customers in the Kingdom of Saudi Arabia. The extended technology acceptance model (TAM) was employed to determine attributes affecting the adoption of Fintech in Saudi Arabia perspective. The online survey was conducted to collect information on demographic factors and their intentions to adopt FinTech products and services. 300 responses were gathered and their intention to adopt FinTech products are measured by using five Likert Scale to which respondents were required to indicate their agreement or disagreement on perceived ease of use (PEoU), perceived usefulness (PU), social influence (SI), and security concern (SC). The result shows that PU and SI significantly influenced the adoption of FinTech. The findings of this research would be valuable to policy-makers in Saudi Arabia by helping them to determine the variables that have a significant effect on the process of adoption and establish some future potential guidelines for FinTech firms to boost their intention to embrace FinTech in the Kingdom of Saudi Arabia.
本研究的重点是影响沙特阿拉伯王国银行客户采用金融科技产品和服务的因素。采用扩展技术接受模型(TAM)来确定影响沙特阿拉伯金融科技采用的属性。这项在线调查是为了收集人口统计因素以及他们采用金融科技产品和服务的意愿。收集了300份回复,并通过使用五个李克特量表来衡量他们采用金融科技产品的意图,受访者被要求表明他们对感知易用性(PEoU),感知有用性(PU),社会影响力(SI)和安全问题(SC)的同意或不同意。结果表明,PU和SI显著影响金融科技的采用。这项研究的结果对沙特阿拉伯的政策制定者很有价值,可以帮助他们确定对采用过程产生重大影响的变量,并为金融科技公司建立一些未来的潜在指导方针,以提高他们在沙特阿拉伯王国接受金融科技的意图。
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引用次数: 1
Why do Malaysian Young Adults Buy Health Insurance? 为什么马来西亚年轻人购买医疗保险?
Pub Date : 2021-12-29 DOI: 10.24191/jibe.v6i2.16678
Co-Nee Yeow, Lee-Ying Tay, Chun-Teck Lye, Eka Perwitasari Fauzi
The spread of the COVID-19 pandemic has amplified the importance of health insurance. Although most of the companies in Malaysia usually provide employee benefit plans such as medical coverage to their employees, the COVID-19 pandemic that severely impacted the economy and employment has also abruptly exposed the unemployed and retrenched workers to the risk of high medical costs. Thus, this study aims to identify the factors that affect the purchase intention of health insurance among Malaysian young adults in the transitional period of life and could be vulnerable to potentially catastrophic expenses in severe injury or illness. Using a convenience sampling method, a set of self-administered questionnaires was distributed to 200 young adults in Malaysia who are aged between 18 to 25 years old. The results show that attitude, perceived behavioural control, and perceived financial benefits significantly influence health insurance's purchase intention. This study offers an insight into the rationale of buying health insurance among Malaysian young adults, mainly from the behavioural perspective. The finding also suggests important managerial implications to the associated parties, particularly in reinforcing a positive attitude towards health insurance's purchase intention among Malaysian young adults.
COVID-19大流行的蔓延放大了健康保险的重要性。虽然马来西亚大多数公司通常为员工提供医疗保险等员工福利计划,但严重影响经济和就业的新冠肺炎疫情也突然使失业和裁员人员面临高额医疗费用的风险。因此,本研究旨在找出影响马来西亚年轻人在生命的过渡时期购买健康保险的意愿的因素,这些因素可能容易受到严重伤害或疾病的潜在灾难性费用的影响。采用方便抽样法,对200名年龄在18岁至25岁之间的马来西亚年轻人发放了一套自填问卷。结果显示,态度、行为控制知觉和经济利益知觉对健康保险购买意愿有显著影响。本研究主要从行为角度,深入了解马来西亚年轻人购买医疗保险的基本原理。这一发现还对相关方提出了重要的管理意义,特别是在加强马来西亚年轻人对健康保险购买意愿的积极态度方面。
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引用次数: 1
期刊
Journal of International Business, Economics and Entrepreneurship
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