Krisela Rivera, Nancy J. Cooke. and JeffA. Bauhs New Mexico State Universi~ Department of Psychology Las Cruces, NM 88003 Tel: 1-505-646-1991 E-mail: krivera@crl.nmsu. edu ABSTRACT As technology advances, we are shifting from direct face-toface or voice to voice interactions to computer-mediated communication (CMC). As a result of this shift the nature of communication has changed; in particular the ability to convey emotion is less straight forward. Twenty three subjects participated in a simulated, remote-CMC, groupdecision making session. Twelve subjects had emoticons available, although use of these icons was optional. The remaining eleven did not have emoticons available. Dependent measures included user satisfaction, user frustration, conformity, length and focus of message, satisfaction with CMC system, and recall of communication events. The results indicated that subjects with emoticons used them and were more satisfied with the system than those subjects without emoticons. Thus it appears that users respond to emoticons and interpret them as intended.
{"title":"The effects of emotional icons on remote communication","authors":"Krisela Rivera, Nancy J. Cooke, Jeff A. Bauhs","doi":"10.1145/257089.257180","DOIUrl":"https://doi.org/10.1145/257089.257180","url":null,"abstract":"Krisela Rivera, Nancy J. Cooke. and JeffA. Bauhs New Mexico State Universi~ Department of Psychology Las Cruces, NM 88003 Tel: 1-505-646-1991 E-mail: krivera@crl.nmsu. edu ABSTRACT As technology advances, we are shifting from direct face-toface or voice to voice interactions to computer-mediated communication (CMC). As a result of this shift the nature of communication has changed; in particular the ability to convey emotion is less straight forward. Twenty three subjects participated in a simulated, remote-CMC, groupdecision making session. Twelve subjects had emoticons available, although use of these icons was optional. The remaining eleven did not have emoticons available. Dependent measures included user satisfaction, user frustration, conformity, length and focus of message, satisfaction with CMC system, and recall of communication events. The results indicated that subjects with emoticons used them and were more satisfied with the system than those subjects without emoticons. Thus it appears that users respond to emoticons and interpret them as intended.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129761840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
At the CHI’95 Doctoral Consortium, students and faculty worked on a brief exercise in which they considered what the CHI field will be like in ten years. The results of that exercise will be combined with position papers submitted by workshop participants to provide a starting point for this activity. Scenario development techniques similar to those used for corporate strategic planning [1] will then be employed to further expand and organize workshop participants’ thinking about the future of CHI.
{"title":"CHI ten year view: creating and sustaining common ground","authors":"Catherine R. Marshall, D. Novick","doi":"10.1145/257089.257429","DOIUrl":"https://doi.org/10.1145/257089.257429","url":null,"abstract":"At the CHI’95 Doctoral Consortium, students and faculty worked on a brief exercise in which they considered what the CHI field will be like in ten years. The results of that exercise will be combined with position papers submitted by workshop participants to provide a starting point for this activity. Scenario development techniques similar to those used for corporate strategic planning [1] will then be employed to further expand and organize workshop participants’ thinking about the future of CHI.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129333665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As Pain, Owen, Franklin and Green [7] point out, generally “the main responsibility for system design rests with those labeled as ‘experts’ in technical or computing knowledge” Q. 13). The group of experts we rely on for system design are generally white, middle-class men, with educational backgrounds in science. User relations-where designers typically encounter more women-are increasingly being paid attention as part of the process of designing and implementing computer based interactions.
{"title":"Gender and skill in human-computer interaction","authors":"E. Balka","doi":"10.1145/257089.257349","DOIUrl":"https://doi.org/10.1145/257089.257349","url":null,"abstract":"As Pain, Owen, Franklin and Green [7] point out, generally “the main responsibility for system design rests with those labeled as ‘experts’ in technical or computing knowledge” Q. 13). The group of experts we rely on for system design are generally white, middle-class men, with educational backgrounds in science. User relations-where designers typically encounter more women-are increasingly being paid attention as part of the process of designing and implementing computer based interactions.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129640094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Scholtz, Michael Mateas, T. Salvador, D. Sorensen
INTRODUCTION Software companies are becoming increasingly concerned about producing and selling applications for the home. But what are those applications? How do we fmd out what is needed or desired in the home? How do we assess the usability and usefidness of applications designed for home users? This SIG will focus on home studies: how to do them, who to do them with, how this differs tlom similar studies in the business world?
{"title":"User requirements analysis for the home","authors":"J. Scholtz, Michael Mateas, T. Salvador, D. Sorensen","doi":"10.1145/257089.257350","DOIUrl":"https://doi.org/10.1145/257089.257350","url":null,"abstract":"INTRODUCTION Software companies are becoming increasingly concerned about producing and selling applications for the home. But what are those applications? How do we fmd out what is needed or desired in the home? How do we assess the usability and usefidness of applications designed for home users? This SIG will focus on home studies: how to do them, who to do them with, how this differs tlom similar studies in the business world?","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127203101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
People currently use a disparate set of systems such as email, newsgroups, hypermail, shared Web hotlists, hierar– chical indexes, etc. for activities which oflen cut across the boundaries implicit in each of these systems. Grassroots is a system that provides a uniform user-conceptual model to functionalities currently found in such systems, while not requiring people to give up other systems. It is designed to co-exist with and leverage from existing systems. A prototype implementation has been completed based on a Web http proxy.
{"title":"Grassroots: providing a uniform framework for communicating, sharing information, and organizing people","authors":"Kenichi Kamiya, Martin Röscheisen, T. Winograd","doi":"10.1145/257089.257300","DOIUrl":"https://doi.org/10.1145/257089.257300","url":null,"abstract":"People currently use a disparate set of systems such as email, newsgroups, hypermail, shared Web hotlists, hierar– chical indexes, etc. for activities which oflen cut across the boundaries implicit in each of these systems. Grassroots is a system that provides a uniform user-conceptual model to functionalities currently found in such systems, while not requiring people to give up other systems. It is designed to co-exist with and leverage from existing systems. A prototype implementation has been completed based on a Web http proxy.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129990603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Laboratory’s charter is to invent and creatively exploit new media for human well-being and individual satisfaction, without regard to present-day constraints. We employ supercomputers and extraordinary input/output devices to experiment with today, with the notion that these will be commonplace tomorrow. The not-so-hidden agerda is to drive technological inventions and break engineering deadlocks with new perspectives tad demandhg applications. The Lab explores issues in a bread mnge of new information technologies including: advanced digital television, electronic publishing, portable computing and communication, artificial intelligence, voice interfaces, user interface design, and education-related technologies.
{"title":"MIT media laboratory: a view after ten years","authors":"C. Schmandt","doi":"10.1145/257089.257211","DOIUrl":"https://doi.org/10.1145/257089.257211","url":null,"abstract":"The Laboratory’s charter is to invent and creatively exploit new media for human well-being and individual satisfaction, without regard to present-day constraints. We employ supercomputers and extraordinary input/output devices to experiment with today, with the notion that these will be commonplace tomorrow. The not-so-hidden agerda is to drive technological inventions and break engineering deadlocks with new perspectives tad demandhg applications. The Lab explores issues in a bread mnge of new information technologies including: advanced digital television, electronic publishing, portable computing and communication, artificial intelligence, voice interfaces, user interface design, and education-related technologies.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"130 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131026659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
An apparatus and method of producing multiple panels for display on a single display device receives first and second data through a user interface. The first data relates to a first panel having first visual indicia and a first timeline, while, in a similar manner, the second data relates to a second panel having second visual indicia and a second timeline. The apparatus and method select a given time in both the first and second timelines, and coordinate, at least in part in a computer process, the first data with the second data to produce a multi-panel presentation. The multi-panel presentation has at least one instruction that causes at least a portion of at least one of the first panel and second panel to change size at the given time when displayed on a single display device.
{"title":"Multimedia authoring tools","authors":"M. D. Rabin, M. J. Burns","doi":"10.1145/257089.257384","DOIUrl":"https://doi.org/10.1145/257089.257384","url":null,"abstract":"An apparatus and method of producing multiple panels for display on a single display device receives first and second data through a user interface. The first data relates to a first panel having first visual indicia and a first timeline, while, in a similar manner, the second data relates to a second panel having second visual indicia and a second timeline. The apparatus and method select a given time in both the first and second timelines, and coordinate, at least in part in a computer process, the first data with the second data to produce a multi-panel presentation. The multi-panel presentation has at least one instruction that causes at least a portion of at least one of the first panel and second panel to change size at the given time when displayed on a single display device.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132160602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In order to have a more focused discussion a specific case study has been selected and it will be used to compare the various approaches proposed. This case study is the specification of a subset of the functionality of a NetScapelike browser and a html page server. The proposals will have to answer a set of questions such as: can you verify usability properties on your specification? How difficult is it to translate your specification into an implementation? What kind of constructs do you use in order to structure your specification? Designers should consider issues such as: history of the performed interactions, browsability of the user interface (i.e. the use of links), non-preemptive behaviour, effective and continuous feedback about the current state of interactions.
{"title":"Formal methods in computer human interaction: comparison, benefits, open questions","authors":"F. Paternò, G. Abowd, Philippe A. Palanque","doi":"10.1145/257089.257417","DOIUrl":"https://doi.org/10.1145/257089.257417","url":null,"abstract":"In order to have a more focused discussion a specific case study has been selected and it will be used to compare the various approaches proposed. This case study is the specification of a subset of the functionality of a NetScapelike browser and a html page server. The proposals will have to answer a set of questions such as: can you verify usability properties on your specification? How difficult is it to translate your specification into an implementation? What kind of constructs do you use in order to structure your specification? Designers should consider issues such as: history of the performed interactions, browsability of the user interface (i.e. the use of links), non-preemptive behaviour, effective and continuous feedback about the current state of interactions.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130602701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The goal of usability testing is to get timely, useful information, but doing this on a regular basis can be difficult and taxing. Planning and conducting tests takes time, and if the development team doesn’t get information in a usable form, they will rightfully ignore the results. This tutorial looks at usability testing from 3 angles — planning, conducting tests, and summarizing the data — with an emphasis on practical suggestions for making these activities more efficient while keeping them focused on the users of the test results: the entire development team.
{"title":"Smarter usability testing: practical techniques for developing products","authors":"Jared M. Spool, Carolyn Snyder, M. Robinson","doi":"10.1145/257089.257375","DOIUrl":"https://doi.org/10.1145/257089.257375","url":null,"abstract":"The goal of usability testing is to get timely, useful information, but doing this on a regular basis can be difficult and taxing. Planning and conducting tests takes time, and if the development team doesn’t get information in a usable form, they will rightfully ignore the results. This tutorial looks at usability testing from 3 angles — planning, conducting tests, and summarizing the data — with an emphasis on practical suggestions for making these activities more efficient while keeping them focused on the users of the test results: the entire development team.","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130485824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Exploring or browsing is a process of searching in which the user recognizes the object of the search when they see it – a human-driven and unstructured process. To examine this process, three navigational aids are experimentally manipulated: method of access, method of suggesting items to explore and method of navigation. A fourth aid, cues that influence exploration, are also assessed.The object of the study is to characterize browsing, to understand what facilitates browsing in an electronic environment, and to suggest an abstract representation of browsing. KEYwoRDs Exploring, Browsing, Full-text, Newspapers, Navigation, Menus, Fish-eye views, Similarity measures,Informativeness, Information searching, Experimental study
{"title":"Exploring the information landscape","authors":"Elaine Toms","doi":"10.1145/257089.257142","DOIUrl":"https://doi.org/10.1145/257089.257142","url":null,"abstract":"Exploring or browsing is a process of searching in which the user recognizes the object of the search when they see it – a human-driven and unstructured process. To examine this process, three navigational aids are experimentally manipulated: method of access, method of suggesting items to explore and method of navigation. A fourth aid, cues that influence exploration, are also assessed.The object of the study is to characterize browsing, to understand what facilitates browsing in an electronic environment, and to suggest an abstract representation of browsing. KEYwoRDs Exploring, Browsing, Full-text, Newspapers, Navigation, Menus, Fish-eye views, Similarity measures,Informativeness, Information searching, Experimental study","PeriodicalId":281135,"journal":{"name":"Conference Companion on Human Factors in Computing Systems","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131669657","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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