Pub Date : 2021-07-31DOI: 10.18604/tmro.2021.25.4.4
S. Bang
{"title":"The Effect of Festival Performance Perceived by Festival Stakeholder on Regional Attachment, Festival Development Support, and Cooperative Intention: Focusing on Pungmul Practitioners, who are the Key Stakeholder of the Bupyeong Pungmul Festival","authors":"S. Bang","doi":"10.18604/tmro.2021.25.4.4","DOIUrl":"https://doi.org/10.18604/tmro.2021.25.4.4","url":null,"abstract":"","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"39 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84432039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
When confronting discriminations during the buying process, the consumers may perceive unfair transactions and some untrustworthy providers. Price steering is a common manipulation of listing offers tailored to a customer’s request. The consumers receive a same-products list in a different order for the same query on e-shop. The study questions whether its performance is related to discrimination among consumers. This paper mobilizes the theory of Justice to explore perceptions of fairness and trust in the practice of price steering. The proposed framework states that the post-purchase stage reveals perceptions intervening in the effect of price steering on willingness to pay.An experiment with a total 883 respondents is simulating an online shopping. The list of options shown online is manipulated. This study documents the main effect of price steering such as a higher willingness to pay and driving online purchasers toward certain choices. This effect is found to generate up to 20% of extra revenue. The analysis also finds a negative influence on perceptions with no difference between the discriminated segments of the market. Implications for researchers and managers: the pricing schemes should be carefully tailored to maintain fairness, as well as profitability, by considering rate parity across online channels and purchasing experiences.
{"title":"Consumers’ Perceptions of Price Steering in Shopping Online for Tourism","authors":"J. Chapuis","doi":"10.5296/JMR.V13I3.18810","DOIUrl":"https://doi.org/10.5296/JMR.V13I3.18810","url":null,"abstract":"When confronting discriminations during the buying process, the consumers may perceive unfair transactions and some untrustworthy providers. Price steering is a common manipulation of listing offers tailored to a customer’s request. The consumers receive a same-products list in a different order for the same query on e-shop. The study questions whether its performance is related to discrimination among consumers. This paper mobilizes the theory of Justice to explore perceptions of fairness and trust in the practice of price steering. The proposed framework states that the post-purchase stage reveals perceptions intervening in the effect of price steering on willingness to pay.An experiment with a total 883 respondents is simulating an online shopping. The list of options shown online is manipulated. This study documents the main effect of price steering such as a higher willingness to pay and driving online purchasers toward certain choices. This effect is found to generate up to 20% of extra revenue. The analysis also finds a negative influence on perceptions with no difference between the discriminated segments of the market. Implications for researchers and managers: the pricing schemes should be carefully tailored to maintain fairness, as well as profitability, by considering rate parity across online channels and purchasing experiences.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"4 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88761712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Small and Medium Enterprise (SME) is booming in Malaysia and this sector also has many challenges. SME becomes sustainable and successful venture when the innovation and creativity are considered largely in doing the business. Soft skills are essential in this regard since it requires human relations in every business transaction. The objective of this research is to explore the role of various soft skills and their relations with innovation in the SME sector in Malaysia. For the methodology, the research used the inductive approach by performing six In-depth Interviews following Yin (2003). The results of this research have identified that communication, teamwork, leadership, critical thinking, positive attitudes, flexibility, and adaptability are the most used soft skills that help the entrepreneurs to be innovative and being successful in SME sectors in Malaysia. The results of this study will help the entrepreneurs in Malaysia to understand the essential soft skills for them to push towards innovative results. This one of the few qualitative research that comprehensively explores the relation between soft skills and innovation in Malaysia.
{"title":"The Role of Soft Skills for Innovation at the SME Sector in Malaysia","authors":"Atiqur Rahman Sarker, Tariq Salameh Alharfi Al-Bluwi","doi":"10.5296/JMR.V13I3.18839","DOIUrl":"https://doi.org/10.5296/JMR.V13I3.18839","url":null,"abstract":"Small and Medium Enterprise (SME) is booming in Malaysia and this sector also has many challenges. SME becomes sustainable and successful venture when the innovation and creativity are considered largely in doing the business. Soft skills are essential in this regard since it requires human relations in every business transaction. The objective of this research is to explore the role of various soft skills and their relations with innovation in the SME sector in Malaysia. For the methodology, the research used the inductive approach by performing six In-depth Interviews following Yin (2003). The results of this research have identified that communication, teamwork, leadership, critical thinking, positive attitudes, flexibility, and adaptability are the most used soft skills that help the entrepreneurs to be innovative and being successful in SME sectors in Malaysia. The results of this study will help the entrepreneurs in Malaysia to understand the essential soft skills for them to push towards innovative results. This one of the few qualitative research that comprehensively explores the relation between soft skills and innovation in Malaysia.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"1 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84081005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This empirical study deals with integration of Analytical Hierarchy Process (AHP) with multi-item inventory management using Part-Period Algorithm. Among many variables which affects inventory systems, this study considers the variables of lot-sizing rules, sequencing, demand pattern, coefficient of variations, and change over cost. AHP is used to pick a sequencing rule and performance criteria. This study describes the application of AHP methodology in the form of multiple tables that will assist production managers in a Group Technology environment, to minimize employee and machine idleness. It will help managers make decisions on production order quantity, the sequence in which jobs should enter work centers, and in the determination of uniform production cycle times.
{"title":"Application of AHP to Multi-Item Inventory Management Using Part Period Algorithm","authors":"H. Jamshidi, Emeka S. Dunu, Guy Posey","doi":"10.5296/JMR.V13I3.18347","DOIUrl":"https://doi.org/10.5296/JMR.V13I3.18347","url":null,"abstract":"This empirical study deals with integration of Analytical Hierarchy Process (AHP) with multi-item inventory management using Part-Period Algorithm. Among many variables which affects inventory systems, this study considers the variables of lot-sizing rules, sequencing, demand pattern, coefficient of variations, and change over cost. AHP is used to pick a sequencing rule and performance criteria. This study describes the application of AHP methodology in the form of multiple tables that will assist production managers in a Group Technology environment, to minimize employee and machine idleness. It will help managers make decisions on production order quantity, the sequence in which jobs should enter work centers, and in the determination of uniform production cycle times.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"58 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74100940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.18604/TMRO.2021.25.3.17
Wooseung Lee, 세종대학교 일반대학원 호텔관광경영학과 박사과정, Heechan Lee
{"title":"Impact of Relational Benefits in Dessert Cafe on Use Behaviors : Focusing on The Moderating Effect of Dessert Involvement","authors":"Wooseung Lee, 세종대학교 일반대학원 호텔관광경영학과 박사과정, Heechan Lee","doi":"10.18604/TMRO.2021.25.3.17","DOIUrl":"https://doi.org/10.18604/TMRO.2021.25.3.17","url":null,"abstract":"","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"145 1","pages":"339-358"},"PeriodicalIF":1.7,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77961650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.18604/TMRO.2021.25.3.28
Mijin Choi, 경기대학교 관광전문대학원 여행항공크루즈경영 박사과정
{"title":"The Effects of the Employment Anxiety on the Satisfaction in Major and Employment Preparation Behavior of College students majoring in Aviation Service.","authors":"Mijin Choi, 경기대학교 관광전문대학원 여행항공크루즈경영 박사과정","doi":"10.18604/TMRO.2021.25.3.28","DOIUrl":"https://doi.org/10.18604/TMRO.2021.25.3.28","url":null,"abstract":"","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"51 1","pages":"585-609"},"PeriodicalIF":1.7,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79387407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.18604/TMRO.2021.25.3.12
Xiaoli Sun, 호남대학교 대학원 호텔관광학과 호텔경영전공 박사과정, Younghyun Kim
{"title":"The Impact of City Tour's Restorative Servicescape on Tourist Satisfaction : Focusing on the Mediating Effect of Perceived Values","authors":"Xiaoli Sun, 호남대학교 대학원 호텔관광학과 호텔경영전공 박사과정, Younghyun Kim","doi":"10.18604/TMRO.2021.25.3.12","DOIUrl":"https://doi.org/10.18604/TMRO.2021.25.3.12","url":null,"abstract":"","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"26 1","pages":"231-253"},"PeriodicalIF":1.7,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82303602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.18604/TMRO.2021.25.3.4
Minjai Kim, 세종대학교 일반대학원 호텔관광경영학과 박사과정, Heechan Lee
{"title":"The Effect of the Leadership Type of Korean Restaurant on Job Satisfaction of Employees : Focusing on the Adjustment Effect of Regulatory Focus Recognition","authors":"Minjai Kim, 세종대학교 일반대학원 호텔관광경영학과 박사과정, Heechan Lee","doi":"10.18604/TMRO.2021.25.3.4","DOIUrl":"https://doi.org/10.18604/TMRO.2021.25.3.4","url":null,"abstract":"","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"86 1","pages":"63-84"},"PeriodicalIF":1.7,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80749936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Study on the Selective Attributes of Delivery App Users Using IPA Analysis : Focusing on age differences","authors":"Kyungja Kim, 한성대학교 미래플러스대학 호텔외식경영학과 조교수","doi":"10.18604/TMRO.2021.25.3","DOIUrl":"https://doi.org/10.18604/TMRO.2021.25.3","url":null,"abstract":"","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"310 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77019770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}