Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.8.003
Aris Triyono, B. Budiyanto, Agustedi Agustedi
This study chose Contingency Theory as a theoretical perspective to empirically investigate the role of transformational leadership, training, lecturer engagement, and compensation in improving lecturer performance. The research respondents were 166 lecturers at the College of Economics in Riau Province. The data was processed using PLS Structural Equation Modeling (SEM). This study proposes lecturer engagement and compensation as a strategy to improve lecturer performance. From the results, it was clear that transformational leadership and education and training affected lecturer performance, lecturer engagement played a role in mediating the effect of leadership and training on lecturer performance, and compensation moderated the effect of lecturer engagement on lecturer performance. These results reinforce the Contingency Theory which states that individual and organizational performance depends on the motivational system and the extent to which the leader has control and influence in certain situations.
{"title":"Lecturer engagement mediates the effect of transformational leadership and training on lecturer performance and compensation moderates the effect of lecturer engagement on lecturer performance","authors":"Aris Triyono, B. Budiyanto, Agustedi Agustedi","doi":"10.5267/j.msl.2023.8.003","DOIUrl":"https://doi.org/10.5267/j.msl.2023.8.003","url":null,"abstract":"This study chose Contingency Theory as a theoretical perspective to empirically investigate the role of transformational leadership, training, lecturer engagement, and compensation in improving lecturer performance. The research respondents were 166 lecturers at the College of Economics in Riau Province. The data was processed using PLS Structural Equation Modeling (SEM). This study proposes lecturer engagement and compensation as a strategy to improve lecturer performance. From the results, it was clear that transformational leadership and education and training affected lecturer performance, lecturer engagement played a role in mediating the effect of leadership and training on lecturer performance, and compensation moderated the effect of lecturer engagement on lecturer performance. These results reinforce the Contingency Theory which states that individual and organizational performance depends on the motivational system and the extent to which the leader has control and influence in certain situations.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70883092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.11.001
Sabahat Nisar, Rabia Asif
Public sector development projects are found to have poor repute in terms of completion within assigned cost and time. Almost every 2nd project is impacted by financial burdens and time delays. The aim of this literature review is to highlight the potential factors that impact the completion time and estimated cost with respect to public sector infrastructure development projects in Pakistan. 39 sub-factors have been identified from 32 existing research which are then classified into 8 main factors. The main factors include administrative issues, improper financial plans, market risks, input cost estimates, poor corporate governance, legal issues, technical matters errors, and environmental issues. The results of this systematic literature review will provide policymakers with oversight on how to formulate effective strategies regarding cost cutting and timely execution of the infrastructure development projects in Pakistan.
{"title":"Factors leading to failures of infrastructure development projects in Pakistan: A systematic literature review","authors":"Sabahat Nisar, Rabia Asif","doi":"10.5267/j.msl.2022.11.001","DOIUrl":"https://doi.org/10.5267/j.msl.2022.11.001","url":null,"abstract":"Public sector development projects are found to have poor repute in terms of completion within assigned cost and time. Almost every 2nd project is impacted by financial burdens and time delays. The aim of this literature review is to highlight the potential factors that impact the completion time and estimated cost with respect to public sector infrastructure development projects in Pakistan. 39 sub-factors have been identified from 32 existing research which are then classified into 8 main factors. The main factors include administrative issues, improper financial plans, market risks, input cost estimates, poor corporate governance, legal issues, technical matters errors, and environmental issues. The results of this systematic literature review will provide policymakers with oversight on how to formulate effective strategies regarding cost cutting and timely execution of the infrastructure development projects in Pakistan.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70881949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.4.003
Manideep Yenugula, S. K. Sahoo, Shankha Shubhra Goswami
This research study addresses the advantages and difficulties of Cloud Computing (CC) in Supply Chain Management (SCM). An overview of the current state of SCM and the difficulties businesses in this sector confront is presented at the beginning of the article. It then explores how cloud-based solutions can address these challenges, such as through the use of real-time data analytics, collaborative platforms, and intelligent automation. Additionally, the paper investigates the potential risks and challenges associated with cloud-based SCM, including data security and privacy concerns, vendor lock-in, and the need for robust disaster recovery plans. To provide a comprehensive understanding of the topic, the paper includes a case study that illustrates how a company successfully implemented cloud-based SCM solutions to improve their operations. The paper concludes by highlighting the key takeaways and insights from the research, and by identifying potential future directions for research in this field. Overall, this study delivers insightful information about the function of CC in SCM and offers useful suggestions for companies looking to use this technology to enhance their supply chain operations.
{"title":"Cloud computing in supply chain management: Exploring the relationship","authors":"Manideep Yenugula, S. K. Sahoo, Shankha Shubhra Goswami","doi":"10.5267/j.msl.2023.4.003","DOIUrl":"https://doi.org/10.5267/j.msl.2023.4.003","url":null,"abstract":"This research study addresses the advantages and difficulties of Cloud Computing (CC) in Supply Chain Management (SCM). An overview of the current state of SCM and the difficulties businesses in this sector confront is presented at the beginning of the article. It then explores how cloud-based solutions can address these challenges, such as through the use of real-time data analytics, collaborative platforms, and intelligent automation. Additionally, the paper investigates the potential risks and challenges associated with cloud-based SCM, including data security and privacy concerns, vendor lock-in, and the need for robust disaster recovery plans. To provide a comprehensive understanding of the topic, the paper includes a case study that illustrates how a company successfully implemented cloud-based SCM solutions to improve their operations. The paper concludes by highlighting the key takeaways and insights from the research, and by identifying potential future directions for research in this field. Overall, this study delivers insightful information about the function of CC in SCM and offers useful suggestions for companies looking to use this technology to enhance their supply chain operations.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882852","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
One of the problems students often face is the lack of understanding of their interests and talents which will cause confusion in making future study choices and career plans. Career selection is an expression of personality into the world of work followed by identification of certain occupational stereotypes. Eight intelligences according to dr. Howard Gardner is linguistic, logical, mathematical, visual spatial, musical, kinesthetic, interpersonal, intrapersonal, and naturalist. This research purpose is to develop a system that produces information and professional recommendations that are in accordance with multiple intelligences of prospective high school students using a combination of Bayes' theorem and weighted product (WP) method. User’s preference value is calculated using the Bayes Theorem method to give each multiple intelligence value which is a criterion. WP method calculation to find professions that match user preferences. Weight of each criterion needed in WP method is calculated by Rank Order Centroid method. WP calculation will produce a ranking of 3 professions according to the input from the user. From system testing results that compared to results from experts, an accuracy of 67.33% is obtained. Based on the accuracy value, it can be said that the accuracy level system is quite good.
{"title":"Profession recommendation based on multiple intelligence for high school students","authors":"Heribertus Ary Setyadi, Supriyanta Supriyanta, Diyah Ruswanti, Hartati Dyah Wahyuningsih","doi":"10.5267/j.msl.2023.8.001","DOIUrl":"https://doi.org/10.5267/j.msl.2023.8.001","url":null,"abstract":"One of the problems students often face is the lack of understanding of their interests and talents which will cause confusion in making future study choices and career plans. Career selection is an expression of personality into the world of work followed by identification of certain occupational stereotypes. Eight intelligences according to dr. Howard Gardner is linguistic, logical, mathematical, visual spatial, musical, kinesthetic, interpersonal, intrapersonal, and naturalist. This research purpose is to develop a system that produces information and professional recommendations that are in accordance with multiple intelligences of prospective high school students using a combination of Bayes' theorem and weighted product (WP) method. User’s preference value is calculated using the Bayes Theorem method to give each multiple intelligence value which is a criterion. WP method calculation to find professions that match user preferences. Weight of each criterion needed in WP method is calculated by Rank Order Centroid method. WP calculation will produce a ranking of 3 professions according to the input from the user. From system testing results that compared to results from experts, an accuracy of 67.33% is obtained. Based on the accuracy value, it can be said that the accuracy level system is quite good.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70883033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.8.002
Fauzi Enny, B. Budiyanto, Agustedi Agustedi
This study took the Human Capital Theory as a theoretical perspective to empirically investigate the role of supervisors' supervision in moderating the effect of professionalism and creativity on the performance of public high school teachers in Pekanbaru. The research respondents were 144 teachers, the data were processed using the PLS Structural Equation Modeling (SEM). The study proposed supervisors' supervision as a strategy to improve teacher performance. The results of the study show that professionalism and creativity affect teacher performance—supervisors' supervision plays a role in strengthening teacher performance. These results strengthen the Human Capital Theory stating that a combination of knowledge, skills, innovation, and a person's ability to carry out their duties can create value to achieve goals.
{"title":"The role of supervisors' supervision in moderating the effect of professionalism and creativity on the performance of public high school teachers in pekanbaru","authors":"Fauzi Enny, B. Budiyanto, Agustedi Agustedi","doi":"10.5267/j.msl.2023.8.002","DOIUrl":"https://doi.org/10.5267/j.msl.2023.8.002","url":null,"abstract":"This study took the Human Capital Theory as a theoretical perspective to empirically investigate the role of supervisors' supervision in moderating the effect of professionalism and creativity on the performance of public high school teachers in Pekanbaru. The research respondents were 144 teachers, the data were processed using the PLS Structural Equation Modeling (SEM). The study proposed supervisors' supervision as a strategy to improve teacher performance. The results of the study show that professionalism and creativity affect teacher performance—supervisors' supervision plays a role in strengthening teacher performance. These results strengthen the Human Capital Theory stating that a combination of knowledge, skills, innovation, and a person's ability to carry out their duties can create value to achieve goals.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70883073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.12.002
Faria Aktar Tonny, Ayesha Maliha, Mahedi Islam Chayan, Md Doulotuzzaman Xames
The poor maintenance and usage of the equipment and machines of a vegetable oil manufacturing company adversely affect its competitive advantage. These industries are faced with numerous equipment maintenance challenges in the path to increasing their throughput as well as profitability. To address the said maintenance challenges, process data were obtained for the Overall Equipment Effectiveness (OEE) factors after their Total Productive Maintenance (TPM) implementation in the company. Minitab 21 software was used to analyze the data collected, and the results showed that the mean for quality, availability, and performance obtained were 96.929%, 63.35%, and 61.20%, respectively. This shows that the quality of products is the greatest OEE factor that vegetable oil manufacturing companies must consider meticulously to reduce the six big losses in their production processes. Response Surface Method (RSM) with Central Composite design, with the application of Design Expert 13 software, was used to model, analyze, and optimize the Overall Equipment Effectiveness (OEE) using availability, quality, and performance as the input parameters. The analysis of both the actual and coded values, which is the main contribution of the study, showed that quality has the greatest value followed by availability and performance. It was found that, to effectively reduce the six big losses, the quality, performance, and availability should be targeted as 98.3052%, 81.6022%, and 80.103%, respectively.
{"title":"Optimization of overall equipment effectiveness (OEE) factors: Case study of a vegetable oil manufacturing company","authors":"Faria Aktar Tonny, Ayesha Maliha, Mahedi Islam Chayan, Md Doulotuzzaman Xames","doi":"10.5267/j.msl.2022.12.002","DOIUrl":"https://doi.org/10.5267/j.msl.2022.12.002","url":null,"abstract":"The poor maintenance and usage of the equipment and machines of a vegetable oil manufacturing company adversely affect its competitive advantage. These industries are faced with numerous equipment maintenance challenges in the path to increasing their throughput as well as profitability. To address the said maintenance challenges, process data were obtained for the Overall Equipment Effectiveness (OEE) factors after their Total Productive Maintenance (TPM) implementation in the company. Minitab 21 software was used to analyze the data collected, and the results showed that the mean for quality, availability, and performance obtained were 96.929%, 63.35%, and 61.20%, respectively. This shows that the quality of products is the greatest OEE factor that vegetable oil manufacturing companies must consider meticulously to reduce the six big losses in their production processes. Response Surface Method (RSM) with Central Composite design, with the application of Design Expert 13 software, was used to model, analyze, and optimize the Overall Equipment Effectiveness (OEE) using availability, quality, and performance as the input parameters. The analysis of both the actual and coded values, which is the main contribution of the study, showed that quality has the greatest value followed by availability and performance. It was found that, to effectively reduce the six big losses, the quality, performance, and availability should be targeted as 98.3052%, 81.6022%, and 80.103%, respectively.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70881754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.12.003
Dana Grossu-Leibovica, H. Kalkis
This study aims to analyse the total quality management tools for improving service quality and client satisfaction in healthcare settings through a systematic qualitative review. Data was collected through the web of sciences (WOS), Scopus, EBSCO, PubMed, and Medline. Initially, we found 573 articles from all the sources, but after eliminating the non-relevant articles, only 24 usable articles were finalized. Furthermore, 12 articles were purely related to TQM, service quality, and client satisfaction. This study concludes that TQM practices and tools improve service quality and client satisfaction in healthcare organizations. This study provides excellent managerial and practical insights. Managers should implement the TQM tools to improve service quality and client satisfaction. This way, customer satisfaction is enhanced, and patient satisfaction is improved, leading to high operational and overall performance. This study also reveals a need for further studies to clarify the role of TQM tools on service quality and patient satisfaction.
{"title":"Total quality management tools and techniques for improving service quality and client satisfaction in the healthcare environment: A qualitative systematic review","authors":"Dana Grossu-Leibovica, H. Kalkis","doi":"10.5267/j.msl.2022.12.003","DOIUrl":"https://doi.org/10.5267/j.msl.2022.12.003","url":null,"abstract":"This study aims to analyse the total quality management tools for improving service quality and client satisfaction in healthcare settings through a systematic qualitative review. Data was collected through the web of sciences (WOS), Scopus, EBSCO, PubMed, and Medline. Initially, we found 573 articles from all the sources, but after eliminating the non-relevant articles, only 24 usable articles were finalized. Furthermore, 12 articles were purely related to TQM, service quality, and client satisfaction. This study concludes that TQM practices and tools improve service quality and client satisfaction in healthcare organizations. This study provides excellent managerial and practical insights. Managers should implement the TQM tools to improve service quality and client satisfaction. This way, customer satisfaction is enhanced, and patient satisfaction is improved, leading to high operational and overall performance. This study also reveals a need for further studies to clarify the role of TQM tools on service quality and patient satisfaction.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70881818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.9.001
James Kaconco, B. Nabuuma, Jude Thaddeo Mugarura
This paper seeks to examine the relationship between determinants of blood transfusion sustainability (BTS) that is master production scheduling (MPS) and total quality management (TQM) of Uganda. The study was founded on four objectives. The study looked at the direct relationship between MPS and the BTS, direct relationship between MPS and TQM, direct relationship between TQM and BTS. It also assessed how TQM mediated the direct relationship between MPS and BTS. The study used a quantitative method. A survey questionnaire was administered to collect data from 367 staff of regional blood banks and government university teaching hospital blood banks; and 213 were found to be usable. The main analysis was done using structural equation modeling. The study found that MPS had a positive and significant relationship with the BTS. The study found that the relationship between MPS and TQM was positive and significant. The study also found that the relationship between TQM and BTS was positive and significant. The study concluded that the effect of MPS on BTS was not mediated by TQM. It was recommended that blood banks seeking to achieve transfusion sustainability must invest in understanding the sector in which they operate. This includes understanding the blood demand requirement, customer focus, people involvement and timely delivery. The various stakeholders in the blood supply chain i.e. blood banks, hospital blood banks, funding agents, ministry of health, must also integrate to enhance the transfusion sustainability. Blood banks performance measures essentially timely delivery was very critical for saving lives of patients in need of blood. The study has provided a new conceptual framework that investigates the TQM mediating effect on the relationship of MPS and BTS, and thus can serve as an incentive for more research to be conducted in this regard in blood banks of different developing countries. The authors also proposed identifying the effect of other TQM factors such as process management, system management, supplier relationship and top management on BTS.
{"title":"The mediation effect of total quality management on the relationship between master production schedul-ing and blood transfusion sustainability in Uganda","authors":"James Kaconco, B. Nabuuma, Jude Thaddeo Mugarura","doi":"10.5267/j.msl.2022.9.001","DOIUrl":"https://doi.org/10.5267/j.msl.2022.9.001","url":null,"abstract":"This paper seeks to examine the relationship between determinants of blood transfusion sustainability (BTS) that is master production scheduling (MPS) and total quality management (TQM) of Uganda. The study was founded on four objectives. The study looked at the direct relationship between MPS and the BTS, direct relationship between MPS and TQM, direct relationship between TQM and BTS. It also assessed how TQM mediated the direct relationship between MPS and BTS. The study used a quantitative method. A survey questionnaire was administered to collect data from 367 staff of regional blood banks and government university teaching hospital blood banks; and 213 were found to be usable. The main analysis was done using structural equation modeling. The study found that MPS had a positive and significant relationship with the BTS. The study found that the relationship between MPS and TQM was positive and significant. The study also found that the relationship between TQM and BTS was positive and significant. The study concluded that the effect of MPS on BTS was not mediated by TQM. It was recommended that blood banks seeking to achieve transfusion sustainability must invest in understanding the sector in which they operate. This includes understanding the blood demand requirement, customer focus, people involvement and timely delivery. The various stakeholders in the blood supply chain i.e. blood banks, hospital blood banks, funding agents, ministry of health, must also integrate to enhance the transfusion sustainability. Blood banks performance measures essentially timely delivery was very critical for saving lives of patients in need of blood. The study has provided a new conceptual framework that investigates the TQM mediating effect on the relationship of MPS and BTS, and thus can serve as an incentive for more research to be conducted in this regard in blood banks of different developing countries. The authors also proposed identifying the effect of other TQM factors such as process management, system management, supplier relationship and top management on BTS.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.2.001
M. K. Ram, S. Selvabaskar, K. Rajarathi, R. Guhan
In this paper, the authors proposed a new framework for Mobile application adoption by unorganized retailers. Unorganized retail is a renowned retail business in India. Unorganized retail is a so-called low-cost retail format where some of the retail stores are Kirana store, Grocery store, provisional store, ready to eat store, mom & pop store, peddlers, Hawkers, and stationery store. Retailers face stiff competition from omnichannel, multi-channel retailers, and e-tailers. To counter this competition, unorganized retailers adopt some Mobile applications which are relevant to their business. While some of the Mobile Applications are WhatsApp business, Facebook page, telegram, blogs, google maps Mandi app, Udaan app, Katha book app, OK credit, Dukan app, and just dial. This paper explains a deep discussion about unorganized retailers, unorganized retailers' contributions to the economy, the Digital India program, and Mobile Application. A new comprehensive framework has been proposed for mobile application adoption by the unorganized retailer after getting insights from theories like Technology Adoption Model (TAM), Extension of Technology Adoption Model (TAM), Technology, Organization and Environment (TOE), and Diffusion of Innovation (DOI). In this research, the author segments three major clusters which influence mobile technology adoption. The three major clusters are Technology, Organization, and Environment. These clusters had 10 constructs that influence mobile technology adoption. This research elaborately discussed the drivers of technology adoption in an unorganized retail context. We close by concluding that mobile application adoption by the unorganized retailer and reshaped the unorganized retail.
{"title":"Mobile application adoption in business by the unorganized retailers and expanding the con-structs by using TAM, DOI, TOE theories","authors":"M. K. Ram, S. Selvabaskar, K. Rajarathi, R. Guhan","doi":"10.5267/j.msl.2023.2.001","DOIUrl":"https://doi.org/10.5267/j.msl.2023.2.001","url":null,"abstract":"In this paper, the authors proposed a new framework for Mobile application adoption by unorganized retailers. Unorganized retail is a renowned retail business in India. Unorganized retail is a so-called low-cost retail format where some of the retail stores are Kirana store, Grocery store, provisional store, ready to eat store, mom & pop store, peddlers, Hawkers, and stationery store. Retailers face stiff competition from omnichannel, multi-channel retailers, and e-tailers. To counter this competition, unorganized retailers adopt some Mobile applications which are relevant to their business. While some of the Mobile Applications are WhatsApp business, Facebook page, telegram, blogs, google maps Mandi app, Udaan app, Katha book app, OK credit, Dukan app, and just dial. This paper explains a deep discussion about unorganized retailers, unorganized retailers' contributions to the economy, the Digital India program, and Mobile Application. A new comprehensive framework has been proposed for mobile application adoption by the unorganized retailer after getting insights from theories like Technology Adoption Model (TAM), Extension of Technology Adoption Model (TAM), Technology, Organization and Environment (TOE), and Diffusion of Innovation (DOI). In this research, the author segments three major clusters which influence mobile technology adoption. The three major clusters are Technology, Organization, and Environment. These clusters had 10 constructs that influence mobile technology adoption. This research elaborately discussed the drivers of technology adoption in an unorganized retail context. We close by concluding that mobile application adoption by the unorganized retailer and reshaped the unorganized retail.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.2.003
Nasser Al Darmaki, H. Jaafar
Small and medium entities (SMEs) may not have an appreciable impact on the economy of a country unless they are performing well. In the UAE, the performance of SMEs still appears to be unimpressive despite the actions of the government. Cross-sectional research design and survey methods were used in research work since the managers and employees of SMEs were the primary sources of data. The result from the study revealed that organizational factors positively and significantly impacts SMEs performance. Future researchers will benefit largely from this present study because it will guide them on how and where to focus their research. The findings of the study will assist UAE agencies and institutions in understanding the mediating role of ABC adoption as the key drivers and exert a strong influence on performance for SMEs in UAE. The government and policymakers should look at the involvement of external partners in facilitating innovation activities among SMEs in UAE.
{"title":"The effect of organizational factors on SMEs performance in Dubai","authors":"Nasser Al Darmaki, H. Jaafar","doi":"10.5267/j.msl.2023.2.003","DOIUrl":"https://doi.org/10.5267/j.msl.2023.2.003","url":null,"abstract":"Small and medium entities (SMEs) may not have an appreciable impact on the economy of a country unless they are performing well. In the UAE, the performance of SMEs still appears to be unimpressive despite the actions of the government. Cross-sectional research design and survey methods were used in research work since the managers and employees of SMEs were the primary sources of data. The result from the study revealed that organizational factors positively and significantly impacts SMEs performance. Future researchers will benefit largely from this present study because it will guide them on how and where to focus their research. The findings of the study will assist UAE agencies and institutions in understanding the mediating role of ABC adoption as the key drivers and exert a strong influence on performance for SMEs in UAE. The government and policymakers should look at the involvement of external partners in facilitating innovation activities among SMEs in UAE.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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