Organisational change is a sophisticated and challenging process. As a result, many organisations that embark on change initiatives fail to achieve their intended goals and sometimes change leads to high costs, which undermine its benefits. However, despite these challenges, it is becoming increasingly important for organisations to embrace change for their survival and success owing to the dynamic and rapidly changing business environment caused mainly by technological advancement. This research aimed to investigate the role of leadership in managing change. The study employed a qualitative approach and drew a sample of 10 participants who are department managers. These candidates perform managerial and leadership responsibilities in the organization understudy. The study employed purposive sampling and thematic analysis to analyse the data. The findings suggested that leadership plays a fundamental role in change management. The leadership roles found include motivating employees, creating a vision for change, communicating change, planning for change, creating a conducive environment for change, getting employees’ buy-in and leading staff by example.
{"title":"The Role of Leadership in Managing Change","authors":"Misheck Musaigwa","doi":"10.32479/irmm.13526","DOIUrl":"https://doi.org/10.32479/irmm.13526","url":null,"abstract":"Organisational change is a sophisticated and challenging process. As a result, many organisations that embark on change initiatives fail to achieve their intended goals and sometimes change leads to high costs, which undermine its benefits. However, despite these challenges, it is becoming increasingly important for organisations to embrace change for their survival and success owing to the dynamic and rapidly changing business environment caused mainly by technological advancement. This research aimed to investigate the role of leadership in managing change. The study employed a qualitative approach and drew a sample of 10 participants who are department managers. These candidates perform managerial and leadership responsibilities in the organization understudy. The study employed purposive sampling and thematic analysis to analyse the data. The findings suggested that leadership plays a fundamental role in change management. The leadership roles found include motivating employees, creating a vision for change, communicating change, planning for change, creating a conducive environment for change, getting employees’ buy-in and leading staff by example.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135136726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Although ISO certification has become compulsory, it is unclear what impact ISO certification has on the South African medical device industry and how the forced ISO certification will affect individual companies and the industry with regard to the quality of products and service delivery. Furthermore, no research to date has been performed specifically on the contribution or impact of ISO certification in the IVD industry in South Africa. Through an in-depth synthesis of published research, and by triangulating the literature on quality in the medical domain, the researchers have conceptualized possible relationships between various quality constructs and ISO quality certification with respect to in-vitro diagnostics. This conceptual study will contribute specifically to the South African IVD market and possibly other IVD markets worldwide to understand how certification issues will impact quality, customer service, operations, and performance.
{"title":"A Conceptual Model to Assess the Impact of Quality Management Systems on the In-Vitro Diagnostics Industry in South Africa","authors":"J. C. Stoltz, Krishna K. Govender","doi":"10.32479/irmm.14311","DOIUrl":"https://doi.org/10.32479/irmm.14311","url":null,"abstract":"Although ISO certification has become compulsory, it is unclear what impact ISO certification has on the South African medical device industry and how the forced ISO certification will affect individual companies and the industry with regard to the quality of products and service delivery. Furthermore, no research to date has been performed specifically on the contribution or impact of ISO certification in the IVD industry in South Africa. Through an in-depth synthesis of published research, and by triangulating the literature on quality in the medical domain, the researchers have conceptualized possible relationships between various quality constructs and ISO quality certification with respect to in-vitro diagnostics. This conceptual study will contribute specifically to the South African IVD market and possibly other IVD markets worldwide to understand how certification issues will impact quality, customer service, operations, and performance.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135878471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research examines how service quality, trust, commitment, and loyalty are related in retail banking. The study proposes a model that includes trust and commitment as mediating factors between service quality, and bank loyalty. The researchers collected data from 271 participants and used a descriptive design and quantitative approach to analyse the data. The study utilized the PROCESS macro-Version 3.5 to conduct the mediation analysis. The results indicate that service quality in retail banking has a positive impact on customer trust and commitment, which, in turn, predict customer loyalty. The mediation analysis reveals that trust and commitment play a significant role in mediating the relationship between service quality and customer loyalty. Since the direct effect of service quality on loyalty remained significant after the intervention/mediation of trust and commitment in the model, the mediation is interpreted as partial mediation. Findings of the study do provide a marketing guide to banking professionals who design and implement banking solutions in the retail banking environment.
{"title":"Retail Banking Service Quality and Customer Loyalty: The Role of Trust and Commitment as Mediators","authors":"Ephrem Habtemichael Redda, Marko Van Deventer","doi":"10.32479/irmm.14658","DOIUrl":"https://doi.org/10.32479/irmm.14658","url":null,"abstract":"This research examines how service quality, trust, commitment, and loyalty are related in retail banking. The study proposes a model that includes trust and commitment as mediating factors between service quality, and bank loyalty. The researchers collected data from 271 participants and used a descriptive design and quantitative approach to analyse the data. The study utilized the PROCESS macro-Version 3.5 to conduct the mediation analysis. The results indicate that service quality in retail banking has a positive impact on customer trust and commitment, which, in turn, predict customer loyalty. The mediation analysis reveals that trust and commitment play a significant role in mediating the relationship between service quality and customer loyalty. Since the direct effect of service quality on loyalty remained significant after the intervention/mediation of trust and commitment in the model, the mediation is interpreted as partial mediation. Findings of the study do provide a marketing guide to banking professionals who design and implement banking solutions in the retail banking environment.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135880724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper provided an overview of earnings quality research by assessing whether area of future research and challenge identified in prior studies have been addressed in the literature. Specifically, the study discussed two areas of earnings quality that have received attention in the last decade: the impact of fair value accounting on earnings quality and the models used to measure accrual quality. A comment on earnings quality during the COVID-19 pandemic is also provided. The study revealed that fair value accounting affect earnings quality and the empirical results on the effect of fair value on earnings quality are mixed and depend on the environment in which the firm operates. The study also showed that, earlier models used to measure accrual quality are still currently been used and the literature has evolved to take into consideration the innate and discretionary components of earnings quality. However, it is still not clear whether the models used to separate earnings quality into its components are effective. This paper contributes to knowledge by synthesizing new insight into the current state of knowledge on some aspects of earnings quality research. The study further identified unanswered questions in the field, which provides direction for future studies.
{"title":"Earnings Quality Research: Trend, Recent Evidence and Future Direction","authors":"Nyanine Chuele Fonou Dombeu, Bomi Cyril Nomlala","doi":"10.32479/irmm.14577","DOIUrl":"https://doi.org/10.32479/irmm.14577","url":null,"abstract":"This paper provided an overview of earnings quality research by assessing whether area of future research and challenge identified in prior studies have been addressed in the literature. Specifically, the study discussed two areas of earnings quality that have received attention in the last decade: the impact of fair value accounting on earnings quality and the models used to measure accrual quality. A comment on earnings quality during the COVID-19 pandemic is also provided. The study revealed that fair value accounting affect earnings quality and the empirical results on the effect of fair value on earnings quality are mixed and depend on the environment in which the firm operates. The study also showed that, earlier models used to measure accrual quality are still currently been used and the literature has evolved to take into consideration the innate and discretionary components of earnings quality. However, it is still not clear whether the models used to separate earnings quality into its components are effective. This paper contributes to knowledge by synthesizing new insight into the current state of knowledge on some aspects of earnings quality research. The study further identified unanswered questions in the field, which provides direction for future studies.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135826993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study was to find the drivers of demand for various fish species in urban Malawi. Previous demand studies on the fisheries sector in Malawi have, mainly, treated fish as a homogenous commodity thereby making information regarding households’ general consumption patterns for different fish species scanty. This study, therefore, concentrates on the disaggregated analysis of the demand for the major fish species caught and consumed in Malawi. It focuses on fish from both capture fishery and aquaculture sub-sectors namely; Engraulicypris sardella (usipa), Copadichromis spp (utaka), Lethrinops spp (kambuzi); Clarias gariepinus (mlamba); Rhamphochromis spp (mcheni); Barbus Paludinosus (matemba); and Lake Malawi tilapia (chambo). It employs primary data collected from the households in Blantyre city using a multistage stratified random sampling method. Results show that the demand for usipa is influenced by a household’s location in a high-density area, and has low-income levels. Utaka, on the other hand, is positively influenced by the age of the household head and the number of people employed in the household while chambo is positively influenced by the high education level of the household head, high-income levels, and the household’s location in the high-density areas. The study has also found that mcheni and mlamba are positively influenced by income levels while the demand for matemba is positively the household head’s state of being married but it is negatively influenced by the number of children in the household. Policy implications arising from this study are that in the course of carrying out market segmentation, the fish marketers in Malawi must concentrate on selling usipa to households in high-density areas and focus on households with low-income levels. The selling of utaka while chambo should mainly be sold to households whose heads have high education, have high-income levels, and are located in high-density areas.
{"title":"Analysis of Demand for Fish in Urban Malawi","authors":"Fredrick Mangwaya Banda, Abdi-Khalil Edriss","doi":"10.32479/irmm.14529","DOIUrl":"https://doi.org/10.32479/irmm.14529","url":null,"abstract":"The purpose of this study was to find the drivers of demand for various fish species in urban Malawi. Previous demand studies on the fisheries sector in Malawi have, mainly, treated fish as a homogenous commodity thereby making information regarding households’ general consumption patterns for different fish species scanty. This study, therefore, concentrates on the disaggregated analysis of the demand for the major fish species caught and consumed in Malawi. It focuses on fish from both capture fishery and aquaculture sub-sectors namely; Engraulicypris sardella (usipa), Copadichromis spp (utaka), Lethrinops spp (kambuzi); Clarias gariepinus (mlamba); Rhamphochromis spp (mcheni); Barbus Paludinosus (matemba); and Lake Malawi tilapia (chambo). It employs primary data collected from the households in Blantyre city using a multistage stratified random sampling method. Results show that the demand for usipa is influenced by a household’s location in a high-density area, and has low-income levels. Utaka, on the other hand, is positively influenced by the age of the household head and the number of people employed in the household while chambo is positively influenced by the high education level of the household head, high-income levels, and the household’s location in the high-density areas. The study has also found that mcheni and mlamba are positively influenced by income levels while the demand for matemba is positively the household head’s state of being married but it is negatively influenced by the number of children in the household. Policy implications arising from this study are that in the course of carrying out market segmentation, the fish marketers in Malawi must concentrate on selling usipa to households in high-density areas and focus on households with low-income levels. The selling of utaka while chambo should mainly be sold to households whose heads have high education, have high-income levels, and are located in high-density areas.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135880522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hamayoon Behmanush, Mujtaba Jawed, Mohammad Zafar Zafar
Employees are arguably the most valuable asset of any organization since they can create value and provide organizations with a long-term competitive edge. Therefore, they are crucial to the organization's success, and the effectiveness of the organization is determined by the productivity of its workforce. It has become increasingly common for employees to use cyberspace extensively at work, often causing work to be postponed and resulting in client dissatisfaction. The primary objective of this study was to determine whether employees' time spent in cyberspace impacted their performance and their relationships with clients. The sample was drawn at random from employees whose workplaces had internet access as well as clients of the organization. We use the Analysis of Variance (ANOVA) test and Pearson's correlation coefficient to determine the strength of the relationship between the variables. The results of the study indicate that employee productivity is negatively correlated with Cyberspace Activities at Office Time (SAO).
{"title":"Investigating the Impact of Cyberspace Usage on Employee Productivity in Afghanistan’s Public Sectors: A Case Study of Badakhshan and Parwan Provinces","authors":"Hamayoon Behmanush, Mujtaba Jawed, Mohammad Zafar Zafar","doi":"10.32479/irmm.14886","DOIUrl":"https://doi.org/10.32479/irmm.14886","url":null,"abstract":"Employees are arguably the most valuable asset of any organization since they can create value and provide organizations with a long-term competitive edge. Therefore, they are crucial to the organization's success, and the effectiveness of the organization is determined by the productivity of its workforce. It has become increasingly common for employees to use cyberspace extensively at work, often causing work to be postponed and resulting in client dissatisfaction. The primary objective of this study was to determine whether employees' time spent in cyberspace impacted their performance and their relationships with clients. The sample was drawn at random from employees whose workplaces had internet access as well as clients of the organization. We use the Analysis of Variance (ANOVA) test and Pearson's correlation coefficient to determine the strength of the relationship between the variables. The results of the study indicate that employee productivity is negatively correlated with Cyberspace Activities at Office Time (SAO).","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135878808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Josephine P. Churk, Madina H. Juma, Grace J. Mpuya
The diffusion of mobile money technology has changed the financial landscape across countries in Sub–Saharan Africa, including Tanzania. Women entrepreneurs can use mobile money services to improve business performance by increasing income earning. The study adopted a capability approach to investigate the effect of mobile money services on the income-earning of women’s second-hand cloth entrepreneurs in Dodoma City. Triangulation mixed method was used to collect both qualitative and quantitative data from Sabasaba and Machinga complexes as big market centers. The research surveyed a total of 50 women second-hand cloth entrepreneurs and interviewed 15 key informants. The quantitative data were analyzed by using both descriptive and inferential statistics with the aid of SPSS while qualitative data used content analysis. The result revealed a significant relationship between mobile money saving and the income-earning of women second-hand cloth entrepreneurs. The findings further show that entrepreneurs use informal help groups for borrowing and bank services transactions as coping strategies for solving the challenges of using mobile money services for income earning. The study recommends the collaboration between regulators, entrepreneurs, and private stakeholders to solve challenges that hinder business efforts of increasing income by using mobile money services.
{"title":"Mobile Money Services and the Income-Earning of Women Second-hand Cloth Entrepreneurs in Dodoma City","authors":"Josephine P. Churk, Madina H. Juma, Grace J. Mpuya","doi":"10.32479/irmm.14717","DOIUrl":"https://doi.org/10.32479/irmm.14717","url":null,"abstract":"The diffusion of mobile money technology has changed the financial landscape across countries in Sub–Saharan Africa, including Tanzania. Women entrepreneurs can use mobile money services to improve business performance by increasing income earning. The study adopted a capability approach to investigate the effect of mobile money services on the income-earning of women’s second-hand cloth entrepreneurs in Dodoma City. Triangulation mixed method was used to collect both qualitative and quantitative data from Sabasaba and Machinga complexes as big market centers. The research surveyed a total of 50 women second-hand cloth entrepreneurs and interviewed 15 key informants. The quantitative data were analyzed by using both descriptive and inferential statistics with the aid of SPSS while qualitative data used content analysis. The result revealed a significant relationship between mobile money saving and the income-earning of women second-hand cloth entrepreneurs. The findings further show that entrepreneurs use informal help groups for borrowing and bank services transactions as coping strategies for solving the challenges of using mobile money services for income earning. The study recommends the collaboration between regulators, entrepreneurs, and private stakeholders to solve challenges that hinder business efforts of increasing income by using mobile money services.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135880553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Product-harm crises often lead to negative publicity which substantially affects the consumers intention to make a purchase. This study attempts to investigate the influence of a product-harm crisis on consumer purchasing behaviour. Consumers are the most essential stakeholders for any organization, their core behavior is very vital for financial affluence and successful marketing. This study aims to investigate the influence of a product-harm crisis on consumer purchasing behaviour, with reference to the Listeriosis crisis. Data was collected from 384 randomly selected food retail store shoppers at empangeni and Richards Bay, using a quantitative research approach. Data was collected through the use of questionnaires. The findings from this study revealed that there was a positive significant correlation between the level of education and post-purchase behaviour. These findings suggest that consumers that are more educated tend to be more critical in analyzing a crisis. This study contributes to the existing body of knowledge on brand management by examining the influence of a product-harm crisis on consumer purchasing behaviour. The research concludes that brands should always have a positive relationship with consumers. Mainly because this current study has revealed that consumers response to a brand crisis is determined by the relationship they share with the brand along with the prior expectations they had about the brand.
{"title":"Investigating the Influence of a Product-Harm Crisis on Consumer Buying Behaviour: A Focus on the Listeriosis Crisis","authors":"Siyasanga Mgoduka, Shalen Heeralal","doi":"10.32479/irmm.14118","DOIUrl":"https://doi.org/10.32479/irmm.14118","url":null,"abstract":"Product-harm crises often lead to negative publicity which substantially affects the consumers intention to make a purchase. This study attempts to investigate the influence of a product-harm crisis on consumer purchasing behaviour. Consumers are the most essential stakeholders for any organization, their core behavior is very vital for financial affluence and successful marketing. This study aims to investigate the influence of a product-harm crisis on consumer purchasing behaviour, with reference to the Listeriosis crisis. Data was collected from 384 randomly selected food retail store shoppers at empangeni and Richards Bay, using a quantitative research approach. Data was collected through the use of questionnaires. The findings from this study revealed that there was a positive significant correlation between the level of education and post-purchase behaviour. These findings suggest that consumers that are more educated tend to be more critical in analyzing a crisis. This study contributes to the existing body of knowledge on brand management by examining the influence of a product-harm crisis on consumer purchasing behaviour. The research concludes that brands should always have a positive relationship with consumers. Mainly because this current study has revealed that consumers response to a brand crisis is determined by the relationship they share with the brand along with the prior expectations they had about the brand.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46429175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aspiring multinational companies have very few guidelines on how to expand their businesses beyond South Africa, unlike established multinational companies. The plight of aspiring multinational companies finding business opportunities beyond national borders highlights the importance of properly understanding the international business environment. The purpose of this study is to evaluate the availability of information for aspiring multinational companies. The study employs a quantitative method, and the population is 196 managers of aspiring multinational companies in South Africa. The primary data for this study was obtained by administering questionnaires to managers of aspiring multinational companies in South Africa. The findings of the study revealed that companies that have been in operation for less than three years have a challenge accessing the information to successfully penetrate multinational business markets. These challenges experienced by the newer aspiring multinational companies emanate from the fact that they do not have any guidelines on what needs to be in place and from where they can get the information. It is recommended that aspiring multinational corporations in South Africa access information on running multinational businesses, especially information on the regulatory and economic environment such as international laws, local spending, and the public environment.
{"title":"Analysis of the Availability of Information for Aspiring Multinational Companies in South Africa","authors":"Mpho Modisane, Gisele Mah, Paul Shah","doi":"10.32479/irmm.14548","DOIUrl":"https://doi.org/10.32479/irmm.14548","url":null,"abstract":"Aspiring multinational companies have very few guidelines on how to expand their businesses beyond South Africa, unlike established multinational companies. The plight of aspiring multinational companies finding business opportunities beyond national borders highlights the importance of properly understanding the international business environment. The purpose of this study is to evaluate the availability of information for aspiring multinational companies. The study employs a quantitative method, and the population is 196 managers of aspiring multinational companies in South Africa. The primary data for this study was obtained by administering questionnaires to managers of aspiring multinational companies in South Africa. The findings of the study revealed that companies that have been in operation for less than three years have a challenge accessing the information to successfully penetrate multinational business markets. These challenges experienced by the newer aspiring multinational companies emanate from the fact that they do not have any guidelines on what needs to be in place and from where they can get the information. It is recommended that aspiring multinational corporations in South Africa access information on running multinational businesses, especially information on the regulatory and economic environment such as international laws, local spending, and the public environment.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47013820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Employee performance (EP) is an important variable that can improve company performance. Many studies have examined various factors that influence EP. Compensation, motivation, and job satisfaction (JS) are three important variables that have been shown to have an effect EP. This study aimed to examine the model of the relationship between the four variables. By using 520 government company employees in Yogyakarta, Indonesia, the results of model testing proved that compensation, motivation, and JS were related to EP. The results of the mediation model testing using structural equation modeling (SEM) found that motivation also played a role as a mediating variable for the relationship between financial rewards and EP. In this relationship model, motivation was able to increase JS, but employees who feel satisfied cannot guarantee that they will perform better.
{"title":"Relationship Model of Compensation, Motivation, Job Satisfaction and Employee Performance","authors":"D. Ariani","doi":"10.32479/irmm.14464","DOIUrl":"https://doi.org/10.32479/irmm.14464","url":null,"abstract":"Employee performance (EP) is an important variable that can improve company performance. Many studies have examined various factors that influence EP. Compensation, motivation, and job satisfaction (JS) are three important variables that have been shown to have an effect EP. This study aimed to examine the model of the relationship between the four variables. By using 520 government company employees in Yogyakarta, Indonesia, the results of model testing proved that compensation, motivation, and JS were related to EP. The results of the mediation model testing using structural equation modeling (SEM) found that motivation also played a role as a mediating variable for the relationship between financial rewards and EP. In this relationship model, motivation was able to increase JS, but employees who feel satisfied cannot guarantee that they will perform better.","PeriodicalId":30298,"journal":{"name":"International Review of Management and Marketing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45857811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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