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STUDENT PERCEPTIONS ON THE ACADEMIC STAFF SERVICE QUALITY AT BUNG HATTA UNIVERSITY INDONESIA 学生对印尼邦哈达大学教职员服务质素的看法
Pub Date : 2023-04-17 DOI: 10.29259/ja.v17i1.21022
Yeasy Darmayanti, Daniati Puttri, Neva Novianti, Siti Rahmi, Suryadimal Suryadimal, Nor Azilah Husin
Optimizing services to students is an important aspect that must be managed seriously by all tertiary institutions. Moreover, with the PT-BHMN regulation, state universities also play a role like private universities in reaching the number of students. Therefore, service is one of the key factors and promotional media for prospective students in choosing a tertiary institution. In this study, we investigated student perceptions of the service quality of academic staff at Bung Hatta University. Data was collected from 488 students. Sample data were statistically analyzed using the modified Servqual model using 6 dimensions (ie: physical evidence, reliability, responsiveness, assurance, empathy, information systems). The findings reveal that the responsive tangibles dimension shows the highest negative gap, while the reliability dimension has the lowest negative gap among all dimensions. So the conclusion is that overall improvements must be made in order to be able to provide optimal service for users of educational services, especially in West Sumatra, Indonesia.
优化学生服务是所有高等院校必须认真管理的一个重要方面。此外,随着PT-BHMN法规的实施,州立大学也像私立大学一样发挥作用,以达到学生的数量。因此,服务是学生选择高等教育院校的重要因素和宣传媒介之一。在本研究中,我们调查了学生对奉哈达大学教职员服务质量的看法。数据来自488名学生。采用改进的Servqual模型对样本数据进行6个维度(即:物证、可靠性、响应性、保证、共情、信息系统)的统计分析。研究发现,在所有维度中,反应性有形维度的负差距最大,而可靠性维度的负差距最小。因此,结论是必须进行全面改进,以便能够为教育服务的用户提供最佳服务,特别是在印度尼西亚的西苏门答腊。
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引用次数: 0
THE EFFECT OF FINANCIAL LITERACY, EXPERIENCED REGRET AND RISK TOLERANCE INVESTMENT DECISION 金融素养、经验后悔和风险承受能力对投资决策的影响
Pub Date : 2023-03-28 DOI: 10.29259/ja.v17i1.16340
Agung Budiyanto, Ratna Purnama Sari
This aims of this research is to determine the effect of financial literacy level, experienced regret and risk tolerance on investment decision making. The research used primary data in the form of a questionnaire and distributed to several regions in the Special Region of Yogyakarta Province. The sample was taken by purposive sampling technique with criteria for people who have or are currently investing in real assets or financial assets with 187 respondents as respondents. The data was analyzed using multiple linear analysis. The results of the F test show a number of 36.348 while the t test shows that the financial literacy variable (significance value 0.000) and risk tolerance variable (significance value 0.001) have an effect on investment decision making, while the experienced regret variable (significance value 0.387) has no effect on investment decision making.
本研究的目的是确定金融知识水平、经历后悔和风险承受能力对投资决策的影响。这项研究使用了问卷形式的原始数据,并分发给日惹省特区的几个地区。以187名被调查者为对象,以拥有或正在投资实物资产或金融资产的人为标准,采用有目的的抽样方法进行了调查。采用多元线性分析对数据进行分析。F检验的结果为36.348,而t检验表明,财务素养变量(显著值0.000)和风险承受能力变量(显著值0.001)对投资决策有影响,而经历后悔变量(显著值0.387)对投资决策没有影响。
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引用次数: 0
Gender Differences in Role Conflict and Role Ambiguity on Commitment to Independence 独立承诺中角色冲突与角色模糊的性别差异
Pub Date : 2023-02-22 DOI: 10.29259/ja.v17i1.20380
Aryanto Aryanto, Agil Novriansa, Muhammad Farhan
This study aims to empirically examine the impact of role conflict and role ambiguity on commitment to independence by using a gender perspective approach. This study used a survey method. The sample in this study was the local government internal auditor, namely the District/City Government Inspectorate auditor. The results of purposive sampling obtained the number of respondents as many as 124 local government internal auditors who came from 11 Regional Inspectorates in the provinces of the Special Region of Yogyakarta, South Sumatra and East Java. Based on the gender approach, results independent sample t-test indicates that male local government internal auditors report the level of role conflict higher than female local government internal auditors, however they report levels of role ambiguity and commitment to independence the same one. In addition, the results of the SEM-PLS analysis showed that role conflict not related to commitment to independence for male and female local government internal auditors. Role ambiguity negatively related to commitment to independence both for male local government internal auditors and female local government internal auditors.
本研究旨在运用性别视角实证研究角色冲突和角色模糊对独立承诺的影响。本研究采用调查法。本研究的样本为地方政府内部审计员,即区/市政府审计员。有目的抽样的结果得到答复的人数多达124名地方政府内部审计员,他们来自日惹、南苏门答腊和东爪哇特区各省的11个区域监察员。基于性别方法,结果独立样本t检验表明,男性地方政府内部审计师报告的角色冲突水平高于女性地方政府内部审计师,但他们报告的角色模糊和独立承诺水平相同。此外,SEM-PLS分析结果显示,角色冲突与地方政府内部审计人员的独立性承诺无关。男性地方政府内部审计师和女性地方政府内部审计师的角色模糊与独立性承诺负相关。
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引用次数: 0
Moral Intensity and Ethical Analysis in Accounting Decision Making 会计决策中的道德强度与伦理分析
Pub Date : 2023-02-09 DOI: 10.29259/ja.v17i1.20367
Y. Yusnaini, Eka Meirawati
Theoretically there are four stages in ethical decision making, namely identification of an ethical dilemma, ethical judgment, ethical intention, and ethical action. This study examines the relationship between perceived moral intensity and the first three stages of the ethical decision-making process for accounting students. This study uses an experimental design that uses four business scenarios. This study examines three stages in the ethical decision-making process and provides additional support for the role of moral intensity in ethical decision-making. The results of empirical testing at least partially support all the hypotheses developed in this study. Ethical identification was significantly related to ethical judgment and ethical intention of the four scenarios and ethical judgment was significantly related to ethical intention of the four scenarios. The two dimensions of moral intensity are differently related to the stages of the ethical decision-making process with social consensus emerging as the most important component of moral intensity
从理论上讲,伦理决策有四个阶段,即识别伦理困境、伦理判断、伦理意图和伦理行动。本研究探讨会计学生的道德强度与道德决策过程的前三个阶段之间的关系。本研究采用了四种商业场景的实验设计。本研究考察了伦理决策过程的三个阶段,并为道德强度在伦理决策中的作用提供了额外的支持。实证检验的结果至少部分支持本研究提出的所有假设。伦理认同与四种情境的伦理判断和伦理意图显著相关,伦理判断与四种情境的伦理意图显著相关。道德强度的两个维度与伦理决策过程的阶段有不同的关系,社会共识成为道德强度的最重要组成部分
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引用次数: 1
IMPLEMENTATION OF WHISTLEBLOWING SYSTEM: GOOD CORPORATE GOVERNANCE, FUNDAMENTAL FACTORS, COMPANY RISK AND INVESTOR REACTION 举报制度的实施:良好的公司治理、基本面因素、公司风险和投资者反应
Pub Date : 2023-02-09 DOI: 10.29259/ja.v17i1.19645
Gita Claudia, T. Hastuti, Stefani Lily Indarto
One of the influencing factors for the implementation of this policy in Indonesia is the emergence of several cases of fraud that occurred in large companies in this country. The urgency of this research is (1). The implementation of the whistleblowing system in Indonesia is still a growing polemic, so many companies have not fully implemented this system. This research is a development of research conducted by Sulhani and Wardani (2017) with the addition of variables. The conclusion in this research is that the variables of the audit committee and internal audit have an effect on the implementation of the whistleblowing system. Meanwhile, the variables of board of commissioners, internal control system, managerial ownership, company risk, company size, and investor reactions have no effect on the implementation of the whistleblowing system. it can be seen that audit process has an influence on the implementation of the whistleblowing system.
印度尼西亚实施这一政策的影响因素之一是该国出现了几起发生在大公司中的欺诈案件。本研究的紧迫性在于(1).举报制度在印尼的实施仍然是一个日益激烈的争论,所以很多公司并没有完全实施这一制度。本研究是Sulhani和Wardani(2017)研究的发展,增加了变量。本研究的结论是,审计委员会和内部审计的变量对举报制度的实施有影响。同时,监事会、内部控制制度、管理层持股、公司风险、公司规模、投资者反应等变量对举报制度的实施没有影响。由此可见,审计流程对举报制度的实施是有影响的。
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引用次数: 0
THE ANALYSIS OF COMPUTERIZED ACCOUNTING SYSTEMS USAGE IN THE MICRO-SMALL ENTERPRISES 会计电算化系统在小微企业中的应用分析
Pub Date : 2023-02-09 DOI: 10.29259/ja.v17i1.17489
A. Sumarna
This study aims to analyze demographic factors: understanding of SAK EMKM and motivation on Computerized Accounting System (CAS) usage in Indonesian MSEs. This study used online survey. Hypothesis testing through the t-test, ANOVA test, and Moderated Regression Analysis test. From the 87 respondents who did bookkeeping, there were 47,12% (41 respondents) using CAS and the remaining 52,88% (46 respondents) still using manual bookkeeping. From the 41 respondents who have using CAS consists of 87,8% (36 respondents) still using Microsoft Excel and the remaining of 12,2% use accounting software. The finding from this study show that only level education had a direct significant effect on CAS usage, while motivation did not moderate the relationship of the independent variables to CAS usage. Low level of education influence on the low CAS usage. But result for the simultaneous test without moderation and with moderation that the independent variables have a significant effect on the CAS usage
本研究旨在分析人口因素:对印尼中小企业会计电算化系统(CAS)使用的理解和动机。本研究采用在线调查。通过t检验、方差分析检验和有调节回归分析检验进行假设检验。在87名做过簿记的受访者中,使用CAS的占47.12%(41人),使用人工簿记的占52.88%(46人)。在使用CAS的41名受访者中,有87,8%(36名受访者)仍在使用Microsoft Excel,其余12.2%使用会计软件。本研究的结果表明,只有教育水平对CAS使用有直接的显著影响,而动机并没有调节自变量对CAS使用的关系。教育程度低对CAS使用率低的影响。但同时检验的结果显示,无调节和有调节的自变量对CAS的使用有显著影响
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引用次数: 0
The Moderating Effect of Sustainability Report on the Relationship between Capital Structure, Firm Size, Financial Performance, and Good Corporate Governance on Firm Value 可持续发展报告对资本结构、企业规模、财务绩效和良好公司治理对企业价值关系的调节作用
Pub Date : 2023-02-08 DOI: 10.29259/ja.v17i1.19539
Eka Meirawati, Achmad Soediro, Nurul Izzah Az Zahra
This study examined the effect of Capital Structure, Company Size, Financial Performance, and Good Corporate Governance on Firm Value and Sustainability Reports as moderating variables in banking sector companies listed on the Indonesia Stock Exchange in 2018-2020. It used a quantitative method with the method of moderated regression analysis (MRA). The data used in this study was secondary data with a population of all banking sector companies that publish sustainability reports and are listed on the Indonesia Stock Exchange in 2018-2020. The sampling technique in this study used a purposive sampling technique and produced a total sample of 30 companies. The results showed that the capital structure and firm size did not affect firm value. Financial Performance and Good Corporate Governance affect the Company's Value. The Sustainability Report was able to moderate the effect of Capital Structure, Company Size, and Good Corporate Governance on firm value. On the contrary, the Sustainability Report was not able to moderate the effect of Financial Performance on Firm Value.
本研究考察了资本结构、公司规模、财务业绩和良好的公司治理对2018-2020年在印度尼西亚证券交易所上市的银行业公司的公司价值和可持续发展报告的影响,作为调节变量。采用适度回归分析(MRA)方法进行定量分析。本研究中使用的数据是二手数据,涉及所有发布可持续发展报告并于2018-2020年在印度尼西亚证券交易所上市的银行业公司的人口。本研究的抽样技术采用目的性抽样技术,共抽样30家公司。结果表明,资本结构和企业规模对企业价值没有影响。财务业绩和良好的公司治理影响公司价值。可持续发展报告能够调节资本结构、公司规模和良好的公司治理对公司价值的影响。相反,可持续发展报告不能调节财务绩效对企业价值的影响。
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引用次数: 0
MITIGATE TYPE II AGENCY CONFLICT THROUGH GOOD CORPORATE GOVERNANCE AND DISCLOSURE QUALITY 通过良好的公司治理和信息披露质量缓解第二类代理冲突
Pub Date : 2023-01-31 DOI: 10.29259/ja.v17i1.19695
Citrawati Jatiningrum, Fauzi Fauzi, Bernaditha H.S Utami, A. Kassim
Empirical evidence on type II conflicts between controlling shareholders versus minority shareholders has not been extensively explored.  This study gives new evidence on the agency conflict in a scenario of highly concentrated ownership. This study aims to examine the effect of Good Corporate Governance mechanism with quality of disclosure on concentrated ownership context The sample were drawn from companies listed on the Indonesia Stock Exchange (IDX). The data were analyzed with panel data regression. The results shows that CG mechanisms negatively effects with DQ. However, looking at each individual variable, the study reveals that the audit committee and independence of audit committee are not significant. A possible reason is that companies' audit committee members have lack of accounting expertise and independence. These findings shed light on the concept of good CG enhances incentives for good DQ under highly concentrated ownership. It the effectiveness of CG mechanisms is likely to supplement regulation to protect investor rights and may prove to be useful for standard-setters as an important way to reduce agency conflicts. 
关于控股股东与中小股东之间第二类冲突的实证证据尚未得到广泛探讨。本研究为股权高度集中情况下的代理冲突问题提供了新的证据。本研究旨在检验具有披露质量的良好公司治理机制对股权集中背景的影响,样本来自印度尼西亚证券交易所(IDX)上市公司。采用面板数据回归分析。结果表明,CG机制对DQ有负面影响。然而,从每个变量来看,研究发现审计委员会和审计委员会的独立性并不显著。原因可能是企业审计委员会成员缺乏会计专业知识和独立性。这些发现揭示了在高度集中的所有权下,优秀的CG会增强对优秀DQ的激励。如果CG机制的有效性可能会补充保护投资者权利的监管,并可能被证明对标准制定者有用,是减少机构冲突的重要途径。
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引用次数: 2
Tax Evasion: Faktor-Faktor Yang Mempengaruhinya Menurut Persepsi Wajib Pajak Tax审查:基于纳税人的看法影响的因素
Pub Date : 2022-12-06 DOI: 10.15408/akt.v15i2.28588
Nurman Kholis, Lintang Kurniawati
that are used for national development and also the community’s economy. People’s non-compliance in carrying out their tax obligations has long been in the spotlight in Indonesia.The purpose of this study is to provide empirical evidence about the factors that influence the perception of MSME taxpayers in committing tax evasion using the variabels of Justice, Tax Sanctions, Taxation System, Disobedience Attitudes, and Discrimination Attitudes. Using 60 sample of taxpayers of Small and Medium Enterprises in Sukoharjo by sampling using random sampling of taxpayers registered at KPP Pratama Sukoharjo and using the SPSS 25 analysis tool. The results showed that the variabel of justice, tax sanctions, taxation system, taxpayer disobedience had a positive and significant effect on Tax evasion and Discrimination Attitudes had a negatif and significant effect on Tax evasion for Small and Medium Enterprises taxpayers.
用于国家发展和社区经济。在印尼,人们不履行纳税义务的问题一直是人们关注的焦点。本研究的目的是利用司法、税收制裁、税收制度、不服从态度和歧视态度等变量,为影响中小微企业纳税人逃税认知的因素提供实证证据。采用随机抽样的方式对在KPP Pratama Sukoharjo注册的纳税人进行抽样,并使用SPSS 25分析工具对60名苏科哈霍中小企业纳税人进行抽样。结果表明,司法、税收制裁、税收制度、纳税人抗逆性对中小企业纳税人的逃税行为具有显著的正向影响,而歧视态度对中小企业纳税人的逃税行为具有显著的负向影响。
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引用次数: 0
Faktor-Faktor Yang Mempengaruhi Penerapan Standar Akuntansi Pemerintahan (SAP) Berbasis Akrual 影响政府会计标准(SAP)的因素是基于Akrual的
Pub Date : 2022-12-06 DOI: 10.15408/akt.v15i2.25475
Anita De Grave, Syahril Hasan
This study aimed at determining how the effect of the variabels of human resources’ quality, organizational commitment, and SIPKD on the implementation of accrual-based Government Accounting Standards in the Government of Balikpapan City district both partially and simultaneously. The population of the unit of analysis in this study was 18 official governments in Balikpapan City. The sampling was through the purposive sampling technique with total respondents of 72 people. The data collection was conducted through a questionnaire and the measurement was conducted through a Likert scale. The results of this study are partial, the variabel of the quality of human resources, organizational commitment, and SIPKD significantly affected the implementation of accrual-based Government Accounting Standards in the Government of Balikpapan City. Simultaneously, the quality of human resources, organizational commitment, and SIPKD significantly affected the implementation of accrual-based Government Accounting Standards in the Government of Balikpapan City.
本研究旨在确定人力资源质量、组织承诺和SIPKD等变量对八厘巴盘市政府实施权责发生制政府会计准则的部分影响和同时影响。本研究的分析单位人口为巴厘巴盘市18个官方政府。抽样采用有目的抽样法,共72人。数据收集采用问卷调查,测量采用李克特量表。本研究的结果是局部的,人力资源质量、组织承诺和SIPKD的变量显著影响了八厘巴板市政府权责发生制政府会计准则的实施。同时,人力资源质量、组织承诺和SIPKD显著影响了权责发生制政府会计准则在巴厘巴盘市政府的实施。
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引用次数: 0
期刊
Jurnal Akuntabilitas Manajemen Pendidikan
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