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EFFECTS OF PERCEIVED USEFULNESS, EASE OF USE, RISKS, AND INFORMATION QUALITY OF SALES PRODUCTIVITY APPS ON DSA’S BEHAVIOR 销售效率应用程序的有用性、易用性、风险和信息质量对DSA行为的影响
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.9084
Florentina Kurniasari, A. Gunardi
Technological advancements have brought innovation in the financial industry with various platforms. Although these platforms are easily accessible, some Indonesians are still reluctant to use them, hence the need for proper introduction and information delivery. Peer-to-peer (P2P) lending platforms need to develop and implement applications that can monitor the activities and increase the productivity of direct sales agents (DSAs) to gain the trust of potential borrowers. This study analyses the influence of perceived usefulness, ease of use, risk, and information quality on the actual behaviour of DSAs when using sales productivity applications with behavioural intention as an intervening variable to be statistically processed using the Structural Equation Method. The questionnaire was distributed to DSAs of Modalku platform. The results showed that DSA's actual behaviour in using the application was significantly influenced by intention to use, perceived usefulness, ease of use, risk, and information quality. Perceived risk has the highest influence.
技术进步为金融业带来了各种平台的创新。尽管这些平台很容易访问,但一些印尼人仍然不愿意使用它们,因此需要适当的介绍和信息传递。点对点(P2P)贷款平台需要开发和实施能够监控活动并提高直销代理(DSA)生产力的应用程序,以获得潜在借款人的信任。本研究分析了当使用具有行为意图的销售生产力应用程序作为干预变量,使用结构方程方法进行统计处理时,感知有用性、易用性、风险和信息质量对DSA实际行为的影响。调查表已分发给Modalku平台的DSA。结果表明,DSA在使用该应用程序时的实际行为受到使用意图、感知有用性、易用性、风险和信息质量的显著影响。感知风险的影响最大。
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引用次数: 0
THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND COMPETENCE WITH ORGANIZATIONAL COMMITMENT IN EMPLOYEES OF BUMD BINJAI, NORTH SUMATRA 北苏门答腊boud binjai员工组织文化、胜任力与组织承诺的关系
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.7572
Imas Komariyah, Ahmad Prayudi, Emron Edison, Kania Laelawati
This study aimed to examine the influence of organizational culture and competence on organizational commitment in BUMD Binjai. The purpose of this study was to determine, assess, and analyze the partial and simultaneous influence of organizational culture and competence on organizational commitment. This study used a quantitative method with data collection techniques through distributing questionnaires to 124 respondents using random sampling technique. Data analysis was carried out using descriptive and verification analysis. The results of the study descriptively showed that organizational culture was considered strong to very strong, competence was considered good to very good, and organizational commitment was considered good to very good. Meanwhile, the results of the study verifiably showed that organizational culture had a positive and significant influence on organizational commitment, competence had a positive and significant influence on organizational commitment, and organizational culture and competence simultaneously had a positive and significant influence on organizational commitment.
本研究旨在探讨企业文化与胜任力对企业组织承诺的影响。本研究的目的是确定、评估和分析组织文化和胜任力对组织承诺的部分影响和同时影响。本研究采用定量方法和数据收集技术,采用随机抽样的方法对124名受访者进行问卷调查。数据分析采用描述性分析和验证性分析。研究结果描述性地表明,组织文化被认为是强到很强,能力被认为是好到很好,组织承诺被认为是好到很好。同时,研究结果可验证地表明,组织文化对组织承诺具有正向显著影响,胜任力对组织承诺具有正向显著影响,组织文化和胜任力同时对组织承诺具有正向显著影响。
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引用次数: 0
DESIGN FACTORIAL ANALYSIS: IDENTIFYING THE INTERACTIONS WORKPLACE MINDFULNESS AND INDIVIDUAL FACTORS IN CONTROLLING AFFECTIVE COMMITMENT 设计因子分析:识别工作场所正念和个体因素在控制情感承诺中的相互作用
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.8466
Dini Riani, V. A. Sopiansah
This research is motivated by changes in organizational culture, high work pressure, shifts in individual values, and attention to the workplace which are common causes of decreased affective commitment. By paying attention to these factors and implementing appropriate steps, organizations can increase employee affective commitment. This study uses a quantitative perspective with the factorial method for problem solving, taking into account the interaction of each factor in the variables used. Research participants used FKIP Pasundan University graduates who worked for at least two years unless they were self-employed. The results showed that affective commitment can occur due to the interaction between workplace mindfulness and individual factors, this reflects the level of satisfaction, loyalty, and emotional attachment that employees feel towards their organization. Circumstances where employees are satisfied with their work and the organization provides sufficient attention will create stronger emotional bonds and higher commitment to the organization.
本研究的动机是组织文化的变化、高工作压力、个人价值观的转变和对工作场所的关注,这些都是导致情感承诺减少的常见原因。通过关注这些因素并采取适当的步骤,组织可以提高员工的情感承诺。本研究使用定量的角度与因子的方法来解决问题,考虑到在使用的变量中每个因素的相互作用。研究参与者选择了工作至少两年的帕桑丹大学FKIP毕业生,除非他们是自雇人士。结果表明,工作场所正念与个体因素的相互作用可以产生情感承诺,这反映了员工对组织的满意度、忠诚度和情感依恋水平。员工对自己的工作感到满意,组织给予足够的关注,这样的环境会产生更强的情感纽带和更高的对组织的承诺。
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引用次数: 0
SMART UNIVERSITY IMAGE: FROM BRANDING TO MARKETING STRATEGY IN PRIVATE UNIVERSITIES 智慧大学形象:从私立大学的品牌建设到营销策略
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.7741
S. Luckyardi, R. Hurriyati, D. Disman, P. Dirgantari
The objective of the research is to analyze how Smart University Image can be a marketing strategy in private universities. The paper proposed a revised construct of brand image in smart university domain that is Smart University Image (SUI). The new construct of SUI will contribute to more appropriate university marketing strategy in highly competitive market in digital era. In addition, the research is aimed to discover SUI influence toward students’ satisfaction. This study employed a quantitative methodology, supported by study literature. Structural Equation Method is applied to analyse relationship between variables. The paper reveals that SUI able to increase student satisfaction by mediating it from Value Co Creation. It also means that SUI can be used as marketing strategy by promoting advanced technology toward Gen Z as the student’s candidate. Furthermore, the proposal of a new construct, namely SUI, becoming a more appropriate and integrated term for marketing strategy in the SU domain.
本研究的目的是分析智能大学形象如何成为私立大学的营销策略。本文提出了一种修正后的智能大学领域品牌形象建构,即智能大学形象。SUI的新结构将有助于在数字时代竞争激烈的市场中制定更合适的大学营销策略。此外,本研究旨在发现SUI对学生满意度的影响。这项研究采用了定量方法,并得到了研究文献的支持。采用结构方程法分析变量之间的关系。研究表明,SUI能够通过价值共创的中介作用来提高学生的满意度。这也意味着SUI可以作为营销策略,向Z世代推广先进技术作为学生的候选人。此外,提出了一个新的结构,即SUI,成为SU领域营销战略的一个更合适和更完整的术语。
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引用次数: 0
TOWARDS THE BEST MODEL GOOD CORPORATE GOVERNANCE AND KNOWLEDGE MANAGEMENT TO IMPROVE PERFORMANCE THROUGH JOB SATISFACTION 以良好的企业管治及知识管理为典范,透过工作满意度提升绩效
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.9891
Subur Karyatun, Tine Yuliantini, E. Saratian, Paijan Paijan, Mochamad Soelton, Elvira Riadi
The purpose of this study was to examine and assess the impact of Good Corporate Governance and Knowledge Management on Organizational Citizenship Behavior through the mediation of Job Satisfaction. Quantitative research using questionnaire collection techniques and SEM Smart-PLS, with a saturated sample of 86 employees. Finding, Good Corporate Governance has no effect on Organizational Citizenship Behavior, Knowledge Management has a significant effect on Organizational Citizenship Behavior, Good Corporate Governance and Knowledge Management has a significant effect on Job Satisfaction. Job satisfaction does not mediate the effect of good corporate governance on Organizational Citizenship Behavior, but is able to mediate the relationship between Knowledge Management and Organizational Citizenship Behavior. Interestingly, good company GCG does not necessarily increase employee OCB. GCG which still seems to be carried out only by decision makers in a directed manner so that employees do not feel they are part of the GCG implementation in the company.
本研究的目的是通过工作满意度的中介,检验和评估良好公司治理和知识管理对组织公民行为的影响。定量研究使用问卷收集技术和SEM Smart-PLS,与86名员工的饱和样本。研究发现,良好的公司治理对组织公民行为没有影响,知识管理对组织公民行为有显著影响,良好的公司治理和知识管理对工作满意度有显著影响。工作满意度并不中介良好公司治理对组织公民行为的影响,但能够中介知识管理与组织公民行为之间的关系。有趣的是,好公司GCG并不一定会增加员工的公民行为。GCG似乎仍然只是由决策者以一种直接的方式进行,以至于员工不觉得他们是GCG在公司实施的一部分。
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引用次数: 1
THE INFLUENCE OF SERVICE QUALITY FOR SATISFACTION LEVEL AMONG INDONESIAN WORKERS IN MALAYSIA 服务质量对马来西亚印尼工人满意度的影响
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.7928
A. Rozamuri
Indonesian workers one of the highest employees in Malaysia. Although complementing one another, managing the Indonesian workforce is not without challenges. Among them is the type of work not in accordance with the employment agreement, over time work with no additional allowance, termination of employment and repatriation of employees without their rights granted. Therefore, the main point of this study is to analyze the effect of service quality on Indonesia's level of satisfaction. This is to see the extent of the influence of dimension of tangibles, reliability, responsiveness, assurance, and empathy towards employee satisfaction. This study was conducted using quantitative methods, while the respondents were Indonesian workers in Malaysia in the services and manufacturing sectors. This study shows that 5 dimensions of service quality have an influence on the level of satisfaction. However, the dimension of responsiveness has a big impact on Indonesia's level of job satisfaction.
印尼工人是马来西亚最高的雇员之一。尽管相互补充,但管理印尼劳动力并非没有挑战。其中包括不符合雇佣协议的工作类型、没有额外津贴的长期工作、终止雇佣和遣返未被授予权利的雇员。因此,本研究的重点是分析服务质量对印尼满意度的影响。这是为了观察有形资产、可靠性、反应能力、保证和同理心维度对员工满意度的影响程度。这项研究采用了定量方法,而受访者是在马来西亚服务业和制造业的印尼工人。本研究表明,服务质量的5个维度对满意度有影响。然而,反应能力对印尼的工作满意度有很大影响。
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引用次数: 0
UNDERSTANDING HOW JOB STRESS, ACHIEVEMENT MOTIVATION, WORK DISCIPLINE, AND EMOTIONAL INTELLIGENCE IMPACT EMPLOYEE JOB SATISFACTION 了解工作压力、成就动机、工作纪律和情商如何影响员工的工作满意度
Pub Date : 2023-08-10 DOI: 10.23969/jrbm.v16i2.8173
S. Safrida, Supar Wasesa, Tri Kartika Yudha, Ramadona Simbolon
This research aims to explain the Job Stress, Achievement Motivation, Work Discipline and Emotional Intelligence on Employee Job Satisfaction at PT. Bank Maybank Indonesia Tbk. Diponegoro Center. A quantitative study using a saturation sample methodology was conducted on 56 employees, and multiple linear regression analysis and SEM PLS were used for data analysis. The results indicated that both emotional intelligence and job stress have an effect on job satisfaction, partially showing the same results, i.e., emotional intelligence partially has a positive and significant influence on job satisfaction and job stress has a positive and significant influence on job satisfaction. Using SEM-PLS produces the same result: emotional intelligence has a positive and significant influence on job satisfaction. Research results can be a company's input to improve performance with variables in research. Research only at PT. MayBank Indonesia Therefore, the data collected is limited to only one company.
本研究旨在探讨工作压力、成就动机、工作纪律和情绪智力对印尼马银行员工工作满意度的影响。Diponegoro中心。采用饱和样本法对56名员工进行定量研究,采用多元线性回归分析和扫描电镜PLS分析进行数据分析。结果表明,情绪智力和工作压力对工作满意度都有影响,部分结果相同,即情绪智力对工作满意度有部分正向显著影响,工作压力对工作满意度有正向显著影响。运用SEM-PLS得到同样的结果:情绪智力对工作满意度有显著的正向影响。研究结果可以是一个公司的输入,以提高绩效与变量的研究。研究仅在PT. MayBank印度尼西亚因此,收集的数据仅限于一家公司。
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引用次数: 0
ANALISIS KONTRIBUSI PENERIMAAN PAJAK DAERAH TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN KARANGANYAR 分析县所得税对卡兰甘雅区的收入的贡献
Pub Date : 2023-08-07 DOI: 10.21460/jrmb.2023.181.455
Rispantyo Rispantyo, Lina Dwi Pangesti, Hudi Kurniawanto
ABSTRACTThis study aims to determine the level of effectiveness, growth rate, and contribution of hotel tax, restaurant tax, entertainment tax and advertisement tax to Karanganyar District Original Revenue. This research uses descriptive research with a quantitative approach. The data required is an overview of the Karanganyar Regency Regional Finance Agency, the Organizational Structure of the Karanganyar BKD, the 2018-2022 Budget Realization Report of Karanganyar Regency. Source of data in the form of secondary data and primary data. Data collection techniques with interviews, literature, and documentation. The analysis technique uses effectiveness ratio analysis, growth rate ratio analysis, contribution ratio analysis. Based on the results of the analysis, it can be concluded that the average effectiveness ratio of hotel tax revenue is 120.64%, restaurant tax is 128.12%, entertainment tax is 113.12% and advertisement tax is 121.12%. Which means the taxes are very effective. The average growth rate for hotel taxes is only 15.64%, restaurant taxes are only 14.53%, entertainment taxes are 17.76% and advertisement taxes are 16.26%, which means that these taxes are included in the unsuccessful category. The average hotel tax contribution ratio is 1.66%, restaurant tax ratio is 2.24%, entertainment tax is 0.24% and advertisement tax is 1.16%. A ratio of less than 10% indicates that the tax contributes very little. Keywords: effectiveness, growth rate, contribution, hotel tax, restaurant tax, entertainment tax, advertisement tax, PAD ABSTRAKPenelitian ini bertujuan untuk mengetahui tingkat efektivitas, laju pertumbuhan, dan besar kontribusi pajak hotel, pajak restoran, pajak hiburan dan pajak reklame terhadap Pendapatan Asli Daerah Kabupaten Karanganyar. Penelitian ini menggunakan jenis penelitian deskriptif dengan pendekatan kuantitatif. Data yang diperlukan adalah gambaran umum Badan Keuangan Daerah Kabupaten Karanganyar, Struktur Organisasi BKD Karanganyar, Laporan Realiasasi Anggaran Tahun 2018-2022 Kabupaten Karanganyar. Sumber data berupa data sekunder dan data primer. Teknik pengumpulan data dengan wawancara, studi pustaka, dan dokumentasi. Teknik analisis menggunakan analisis rasio efektivitas, analisis rasio laju pertumbuhan, analisis rasio kontribusi. Berdasarkan hasil analisis dapat disimpulkan bahwa rata-rata rasio efektivitas penerimaan pajak hotel sebesar 120,64%, pajak restoran mencapai 128,12%, pajak hiburan sebesar 113,12% dan pajak reklame mencapai 121,12%. Yang artinya pajak-pajak tersebut sangat efektif. Besar tingkat pertumbuhan pajak hotel rata-rata hanya mencapai 15,64%, pajak restoran hanya 14,53%, pajak hiburan mencapai 17,76% dan pajak reklame sebesar 16,26% yang artinya pajak-pajak tersebut termasuk dalam kategori tidak berhasil. Rata-rata rasio kontribusi pajak hotel sebesar 1,66%, rasio pajak restoran sebesar 2,24%, pajak hiburan sebesar 0,24% dan pajak reklame sebesar 1,16%. Rasio yang kurang dari 10%  menunjukkan pajak
摘要本研究旨在确定酒店税、餐厅税、娱乐税和广告税对卡兰甘雅尔地区原始税收的有效性水平、增长率和贡献。本研究采用描述性研究和定量研究相结合的方法。所需的数据是Karanganyar县地区财政机构的概述,Karanganyar BKD的组织结构,Karanganyar县2018-2022年预算实现报告。数据的来源有辅助数据和主要数据的形式。通过访谈、文献和文件收集数据的技术。分析方法采用有效性比分析、增长率比分析、贡献率分析。根据分析结果,可以得出酒店税收的平均有效比为120.64%,餐厅税为128.12%,娱乐税为113.12%,广告税为121.12%。这意味着税收是非常有效的。酒店税的平均增长率仅为15.64%,餐厅税仅为14.53%,娱乐税为17.76%,广告税为16.26%,这意味着这些税都属于不成功的类别。酒店税平均贡献率为1.66%,餐厅税平均贡献率为2.24%,娱乐税平均贡献率为0.24%,广告税平均贡献率为1.16%。低于10%的比例表明税收贡献很小。关键词:有效性、增长率、贡献、酒店税、餐厅税、娱乐税、广告税、PAD abstrakakpenelitian ini bertujuan untuk mengetahui tingkat efektivitas、laju pertumbuhan、dan besar kontribusi pajak hotel、pajak restan、pajak hiburan、pajak reklame terhadap Pendapatan Asli Daerah Kabupaten Karanganyar。Penelitian ini menggunakan jenis Penelitian deskririf denengan pendekatan kuantittatim。数据yang diperlukan adalah gambaran umum Badan Keuangan Daerah Kabupaten Karanganyar, strktur organisation BKD Karanganyar, Laporan Realiasasi anganganyar Tahun 2018-2022 Kabupaten Karanganyar汇总数据是在数据底子下进行的数据查找。人口普查数据,研究数据,文献资料。技术分析:蒙古纳坎分析:效率分析:效率分析:效率分析:效率分析:效率分析:效率分析:效率分析:效率分析:效率分析:效率分析;Berdasarkan hasil分析:papaat dispulpulkan bahwa rata-rata rasio efektivitas penerimapajak hotel sebesar 120,64%, pajak restoran mbesar 128,12%, pajak hiburan sebesar 113,12%, pajak reklame mbesar 121,12%。Yang artinya pajak-pajak ters -但sangat效果。槟城酒店酒店rata-rata hanya menapai 15,64%,酒店酒店restoran hanya 14,53%,酒店酒店hiburan menapai 17,76%,酒店酒店reklame sebesar 16,26%,酒店酒店pajak-pajak tersebut termasuk dalam kategori tidak berhasil。Rata-rata rasio kontribusi pajak hotel sebesar 1,66%, rasio pajak restoran sebesar 2,24%, pajak hiburan sebesar 0,24%, pajak reklame sebesar 1,16%。Rasio yang kurang dari 10% menunjukkan pajak tersebut sangat kurang member kan kontribusi。Kata Kunci: efektivitas, laju pertumbuhan, kontribusi,睡衣酒店,睡衣restan,睡衣hiburan,睡衣reklame, PAD
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引用次数: 0
MENYEMAI BIBIT INVESTOR MASA DEPAN: PENTINGNYA EDUKASI PASAR MODAL DI LINGKUNGAN PENDIDIKAN DI SMAN 1 BENGKAYANG DAN SMAN 2 BENGKAYANG 为未来的投资者提供种子:在斯曼1班加扬的教育和斯曼2班加扬的教育环境中资本市场教育的重要性
Pub Date : 2023-08-07 DOI: 10.21460/jrmb.2023.181.460
Jones Parlindungan Nadapdap, Aristo Yonitus Helmi
ABSTRAK Penelitian ini bertujuan untuk menggali lebih dalam tentang pentingnya literasi keuangan, investasi, dan pasar modal dalam pendidikan di SMAN 1 Bengkayang dan SMAN 3 Bengkayang. Metode penelitian yang digunakan melibatkan beberapa tahap, yaitu studi literatur, observasi dan pengumpulan data, analisis data, interpretasi hasil, serta kesimpulan dan rekomendasi. Hasil penelitian ini menunjukkan bahwa terdapat kebutuhan yang besar untuk meningkatkan pemahaman siswa tentang pasar modal dan investasi. Edukasi pasar modal di lingkungan pendidikan di Bengkayang memiliki peran penting dalam membentuk bibit investor masa depan yang memiliki pengetahuan dan keterampilan yang memadai. Penelitian ini juga menyoroti pentingnya pengenalan aplikasi online trading kepada para siswa di SMAN 1 Bengkayang dan SMAN 2 Bengkayang. Pengenalan ini membantu pelajar memahami konsep dasar investasi, mengembangkan keterampilan praktis dalam membuat keputusan investasi yang cerdas, dan memberikan pengalaman langsung dalam berinteraksi dengan pasar keuangan. Selain itu, pengenalan aplikasi ini juga bertujuan untuk mengajarkan pelajar tentang pengelolaan keuangan pribadi dan meningkatkan minat dan partisipasi mereka dalam bidang investasi dan pasar modal. Kerjasama yang baik antara pihak pendidikan dan lembaga keuangan lokal juga menjadi faktor kunci dalam berhasilnya kegiatan edukasi pasar modal di lingkungan pendidikan. Edukasi pasar modal di Bengkayang diharapkan dapat menyemai bibit investor masa depan dengan peningkatan literasi keuangan dan pemahaman yang memadai. Kata Kunci: Literasi keuangan, Edukasi Pasar Modal, SMAN 1 Bengkayang, SMAN 3 Bengkayang ABSTRACT This study aims to dig deeper into the importance of financial literacy, investment, and capital markets in education at SMAN 1 Bengkayang and SMAN 3 Bengkayang. The research method used involved several stages, namely literature study, observation and data collection, data analysis, interpretation of results, and conclusions and recommendations. This study’s results indicate a great need to improve students' understanding of capital markets and investment. Capital market education in the education environment in Bengkayang has an important role in forming future investors who have adequate knowledge and skills. This study also highlights the importance of introducing online trading applications to students at SMAN 1 Bengkayang and SMAN 2 Bengkayang. This introduction helps students understand the basic concepts of investing, develop practical skills in making intelligent investment decisions, and provides hands-on experience interacting with financial markets. In addition, the introduction of this application also aims to teach students about personal financial management and increase their interest and participation in investment and capital markets. Good cooperation between educational institutions and local financial institutions is also a key factor in the success of capital market education activities
本研究旨在深入探讨《机构1》和《机构3》教育的重要性。采用的研究方法包括文献研究、数据观察和收集、数据分析、结果解释以及结论和建议等几个阶段。研究结果表明,学生对资本市场和投资有着巨大的需求。在班加的教育环境中,资本市场教育在塑造具有足够知识和技能的未来投资者的种子方面发挥着重要作用。这项研究还强调了在SMAN 1 Bengkayang和SMAN 2 Bengkayang向学生介绍在线交易应用的重要性。它帮助学习者理解投资的基本概念,发展做出明智投资决策的实用技能,并提供与金融市场互动的直接经验。此外,它还旨在教育学习者个人理财,增加他们对投资和资本市场的兴趣和参与。教育和地方金融机构之间的良好合作也是教育环境中资本市场教育活动成功的关键因素。本加蓬的资本市场教育预计将通过提高金融素养和充分理解来巩固未来投资者的种子。关键词:金融文字学、资本市场教育、斯曼1班加杨、斯曼3班加杨不太可能深入了解《机构文字学》、投资和资本市场在教育方面的重要性。研究方法被用来激活几个停滞、namely扫盲研究、观察与数据收集、数据分析、结果和推荐。这项研究的结果是对改进资本营销和投资的巨大需求。工场教育环境中的资本教育在未来投资者中扮演着重要的角色,他们有着惊人的知识和技能。这项研究还指出,在《机构1》和《机构2》中,在线交易应用程序对学生的重要性。这种介绍就是关于投资的基本概念、决策决策和与金融营销相关经验的发展。在补充中,这些应用程序的介绍还包括教授个人财务管理的学生,增加他们对投资和资本营销的兴趣和参与。教育机构和地方金融机构之间的良好合作也是教育机构资本市场活动成功的关键因素。本加权市场教育计划预计将通过增加的金融素数和成功理解关键字来进行未来的投资:金融素权、资本市场教育、斯曼1班加杨、斯曼3班
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引用次数: 0
PENGARUH LINGKUNGAN KERJA DAN KETERIKATAN KARYAWAN TERHADAP KINERJA KARYAWAN HOTEL DI KOTA YOGYAKARTA 工作环境和员工对日惹酒店员工绩效的影响
Pub Date : 2023-08-07 DOI: 10.21460/jrmb.2023.181.458
Geby Silvia Meylani Daulay, A. Respati
ABSTRAKPenelitian ini bertujuan untuk untuk menguji pengaruh lingkungan kerja dan keterikatan karyawan terhadap kinerja karyawan beberapa hotel di Kota Yogyakarta. Data penelitian dikumpulkan  melalui kuesioner hardcopy yang dibagikan secara langsung dengan mendatangi tiap-tiap hotel tempat responden bekerja. Hotel-hotel tersebut meliputi delapan  hotel dengan kriteria Bintang 2 dan Bintang 3 di kota Yogyakarta yaitu hotel D’kayon, hotel Orlen, De Laxton hotel, Puri Artha hotel, Grand Kangen hotel Urip Sumoharjo, Tickle hotel, Favehotel Kusumanegara dan Grand Puri Saron Hotel dengan total sebanyak 80 responden. Data penelitian diolah dengan bantuan program SPSS (Statistical Program for Social Science).  Sampel dipilih menggunakan simple random sampling, yang dilakukan secara acak tanpa mempertimbangkan strata yang ada di dalamnya. Hasil uji analisis linier berganda dan uji t menunjukkan bahwa variabel lingkungan kerja tidak berpengaruh terhadap kinerja karyawan; sedangkan keterikatan karyawan berpengaruh terhadap kinerja karyawan.Kata Kunci: Lingkungan Kerja; Keterikatan Karyawan; Kinerja Karyawan Hotel ABSTRACTThe purpose of this study was to determine the influence of work environment and employee engagement on the performance of hotel employees in Yogyakarta City. The research data was obtained through a hardcopy questionnaire that was shared directly by visiting each hotel. The hotels used in this study included 8 hotels from 2 and 3 stars in the city of Yogyakarta, namely D'kayon hotel, Orlen hotel, De Laxton hotel, Puri Artha hotel, Grand Kangen hotel Urip Sumoharjo, Tickle hotel, Favehotel Kusumanegara and Grand Puri Saron Hotel with a total of 80 respondents. Then it is processed using the SPSS (Statistical Program for Social Science). Sampling is selected using simple random which is done randomly without considering the strata in it. The test results using multiple linear analysis and t test with the results of the work environment have no effect on employee performance while employee attachment affects employee performance.Keywords: Work Environment; Employee Engagement; Hotel Employee Performance
本研究旨在测试日惹几家酒店员工绩效的工作环境和员工关系。研究数据是通过一份分发的硬拷贝问卷直接到每个受访者工作的酒店收集的。日惹市的八家酒店包括八家酒店、奥伦酒店、德拉克斯顿酒店、阿尔塔城堡酒店、格兰坎酒店Urip Sumoharjo酒店、Tickle hotel、Favehotel Kusumanegara酒店和Grand Puri Saron酒店,共80名受访者。在SPSS项目的帮助下收集研究数据。选择样本时采用简单的随机抽样方式,而不考虑样本的等级。线性分析和t测试的结果表明,工作环境变量对员工绩效没有影响;而员工的依恋会影响员工的表现。关键词:工作环境;员工的依恋;本研究的目的是确定日惹员工表现表现的影响和参与行为。这项研究的数据是通过对每一家酒店的共同分享而获得的一份硬拷贝查询获得的。这项研究中使用的酒店包括来自日惹2和3颗星的8所酒店、Orlen酒店、De Laxton酒店、Artha Puri hotel、Grand mission Urip Sumoharjo酒店、Favehotel Kusumanegara酒店和Grand castle Saron酒店,总共有80名回应。然后它利用了SPSS。抽样是一个简单的随机使用,做的randomly没有考虑到它的分层。使用多线性分析和t测试的方法对工作环境的结果没有影响工作表现,而开发伙伴关系影响工作表现。关键词:工作环境;Employee订婚;酒店演出
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