Pub Date : 2009-09-11DOI: 10.1108/01409170910994123
Xiaoling Hu, Cuizhen Zhang, Jin-Li Hu, N. Zhu
Purpose – The purpose of this paper is to examine the efficiencies of China's foreign and domestic life insurance providers and to explore the relationship between ownership structure and the efficiencies of insurers while taking into consideration other firm attributes.Design/methodology/approach – The data envelopment analysis (DEA) method is used to estimate the efficiencies of the insurers based on a panel data between 1999 and 2004.Findings – The results indicate that the average efficiency scores for all the insurers are cyclical. Both technical and scale efficiency reached their peaks in 1999 and 2000 and gradually reduced for the rest of the period under examination until 2004 when average efficiency were improved again. The Tobit regression results show that the insurers' market power, the distribution channels used and the ownership structures may be attributed to the variation in the efficiencies.Research limitations/implications – Based on the research findings and the discussion, the study pr...
{"title":"Analyzing efficiency in the Chinese life insurance industry","authors":"Xiaoling Hu, Cuizhen Zhang, Jin-Li Hu, N. Zhu","doi":"10.1108/01409170910994123","DOIUrl":"https://doi.org/10.1108/01409170910994123","url":null,"abstract":"Purpose – The purpose of this paper is to examine the efficiencies of China's foreign and domestic life insurance providers and to explore the relationship between ownership structure and the efficiencies of insurers while taking into consideration other firm attributes.Design/methodology/approach – The data envelopment analysis (DEA) method is used to estimate the efficiencies of the insurers based on a panel data between 1999 and 2004.Findings – The results indicate that the average efficiency scores for all the insurers are cyclical. Both technical and scale efficiency reached their peaks in 1999 and 2000 and gradually reduced for the rest of the period under examination until 2004 when average efficiency were improved again. The Tobit regression results show that the insurers' market power, the distribution channels used and the ownership structures may be attributed to the variation in the efficiencies.Research limitations/implications – Based on the research findings and the discussion, the study pr...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124924590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-09-11DOI: 10.1108/01409170910994169
S. Singh
Purpose – The purpose of this paper is to investigate structural patterns across industries in India. Organizational design is posited as a form of competitive advantage, which also helps Indian organizations build excellence.Design/methodology/approach – The study used a questionnaire to investigate the structural patterns of organization in 32 enterprises in India. The sample consisted of 1,532 participants across six industries. The data were analyzed using SPSS v.15.0.Findings – The findings suggest that the outward picture of structural patterns remains the same across industries but significant difference emerge in the inner core of the structural architecture of Indian organizations. For example, the inner core of the banking industry was found to be different from the other five industries studied.Practical implications – The findings suggest that the links between organizational structure and national culture should be harmonious. Simultaneously, the structure of the organizations should be align...
{"title":"Structuring organizations across industries in India","authors":"S. Singh","doi":"10.1108/01409170910994169","DOIUrl":"https://doi.org/10.1108/01409170910994169","url":null,"abstract":"Purpose – The purpose of this paper is to investigate structural patterns across industries in India. Organizational design is posited as a form of competitive advantage, which also helps Indian organizations build excellence.Design/methodology/approach – The study used a questionnaire to investigate the structural patterns of organization in 32 enterprises in India. The sample consisted of 1,532 participants across six industries. The data were analyzed using SPSS v.15.0.Findings – The findings suggest that the outward picture of structural patterns remains the same across industries but significant difference emerge in the inner core of the structural architecture of Indian organizations. For example, the inner core of the banking industry was found to be different from the other five industries studied.Practical implications – The findings suggest that the links between organizational structure and national culture should be harmonious. Simultaneously, the structure of the organizations should be align...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130223210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-09-11DOI: 10.1108/01409170910994150
B. Sripirabaa, R. Krishnaveni
Purpose – The functions of a performance management system in any organization encompass diverse activities, which include the performance appraisal process. In order to design appraisal systems and appraise employees appropriately, organizations may enter into partnerships with external consultants. In addition, organizations are required to allocate financial resources to support not only the performance management system itself but also incentives for employees with superior performance. The purpose of this paper, using a model, is to investigate the influence of partnering and financial support on the functions of a performance management system. The capacity of the system to align its functions to help achieve an organization's strategic goals is also examined.Design/methodology/approach – A questionnaire survey elicited responses from middle‐level employees using a validated instrument. The variables included in the study were based on prevailing practices in performance management, which include pa...
{"title":"Performance management systems in an Indian manufacturing sector","authors":"B. Sripirabaa, R. Krishnaveni","doi":"10.1108/01409170910994150","DOIUrl":"https://doi.org/10.1108/01409170910994150","url":null,"abstract":"Purpose – The functions of a performance management system in any organization encompass diverse activities, which include the performance appraisal process. In order to design appraisal systems and appraise employees appropriately, organizations may enter into partnerships with external consultants. In addition, organizations are required to allocate financial resources to support not only the performance management system itself but also incentives for employees with superior performance. The purpose of this paper, using a model, is to investigate the influence of partnering and financial support on the functions of a performance management system. The capacity of the system to align its functions to help achieve an organization's strategic goals is also examined.Design/methodology/approach – A questionnaire survey elicited responses from middle‐level employees using a validated instrument. The variables included in the study were based on prevailing practices in performance management, which include pa...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123741468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-08-07DOI: 10.1108/01409170910980335
M. Miranda, László Kónya
Purpose – Retailers who stay open for longer times may be overestimating demand during these times and might struggle to turn round a profit by operating extended trading hours. This paper aims to analyse the frequency and time at which consumers make unscheduled store visits in order to suggest ways that retailers might use to attract more patronage in this mode of grocery shopping.Design/methodology/approach – The research methodology includes administration of a structured questionnaire among randomly selected shoppers, exiting two supermarkets across a major Australian city. The survey seeks information about various aspects of shopping behaviour, in a range of contexts and within selected demographics. Two econometric models aimed at predicting frequencies and times of the day that shoppers do unscheduled shopping are constructed.Findings – The study identifies shopping profiles of consumers who are inclined to make unscheduled visits to the grocers.Research limitations/implications – The investigati...
{"title":"Determinants of unscheduled visits to grocery stores","authors":"M. Miranda, László Kónya","doi":"10.1108/01409170910980335","DOIUrl":"https://doi.org/10.1108/01409170910980335","url":null,"abstract":"Purpose – Retailers who stay open for longer times may be overestimating demand during these times and might struggle to turn round a profit by operating extended trading hours. This paper aims to analyse the frequency and time at which consumers make unscheduled store visits in order to suggest ways that retailers might use to attract more patronage in this mode of grocery shopping.Design/methodology/approach – The research methodology includes administration of a structured questionnaire among randomly selected shoppers, exiting two supermarkets across a major Australian city. The survey seeks information about various aspects of shopping behaviour, in a range of contexts and within selected demographics. Two econometric models aimed at predicting frequencies and times of the day that shoppers do unscheduled shopping are constructed.Findings – The study identifies shopping profiles of consumers who are inclined to make unscheduled visits to the grocers.Research limitations/implications – The investigati...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"157 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125961477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-08-07DOI: 10.1108/01409170910980317
S. Elbanna
Purpose – This paper aims to develop and test an integrative model of the relationship between affective conflict and firm performance considering the control effects of four contextual variables, namely, decision motive, firm size, type of ownership and environmental hostility.Design/methodology/approach – This paper focuses on empirical data gathered from the Egyptian manufacturing sector. The measures of this study enjoy a significant degree of reliability and validity.Findings – The results suggest that affective conflict is a significant predictor of firm performance.Research limitations/implications – The most serious limitation of the study is that data on the study variables are collected from one respondent in each firm. Another important limitation is that different kinds of conflict are not examined in order to explain the different roles which they can play in strategic decision making (SDM).Originality/value – The paper contributes to knowledge in the area of SDM by developing a richer model ...
{"title":"The impact of affective conflict on firm performance","authors":"S. Elbanna","doi":"10.1108/01409170910980317","DOIUrl":"https://doi.org/10.1108/01409170910980317","url":null,"abstract":"Purpose – This paper aims to develop and test an integrative model of the relationship between affective conflict and firm performance considering the control effects of four contextual variables, namely, decision motive, firm size, type of ownership and environmental hostility.Design/methodology/approach – This paper focuses on empirical data gathered from the Egyptian manufacturing sector. The measures of this study enjoy a significant degree of reliability and validity.Findings – The results suggest that affective conflict is a significant predictor of firm performance.Research limitations/implications – The most serious limitation of the study is that data on the study variables are collected from one respondent in each firm. Another important limitation is that different kinds of conflict are not examined in order to explain the different roles which they can play in strategic decision making (SDM).Originality/value – The paper contributes to knowledge in the area of SDM by developing a richer model ...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133399486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-08-07DOI: 10.1108/01409170910980362
Alex Wang
Purpose – This paper aims to examine the effect of cross‐channel integration of an advertiser's television spot that invited viewers to play an online game and web site that featured the game on consumers' perceived media engagement and brand attitudes. An important factor, personal involvement is also to be examined.Design/methodology/approach – In total, 185 college students participate in an experimental study on participation and involvement. Participants fill out surveys and personal involvement is determined using various advertisements.Findings – The results reveal that interaction effects are evident between cross‐channel integration of advertising and personal involvement on media engagement and brand attitudes.Research limitations/implications – This study is limited, investigating only one brand, one product category, and two media that can feature advertising messages regarding cross‐channel integration. Future studies should investigate the cross‐channel integration effect on different segmen...
{"title":"Cross‐channel integration of advertising: does personal involvement matter?","authors":"Alex Wang","doi":"10.1108/01409170910980362","DOIUrl":"https://doi.org/10.1108/01409170910980362","url":null,"abstract":"Purpose – This paper aims to examine the effect of cross‐channel integration of an advertiser's television spot that invited viewers to play an online game and web site that featured the game on consumers' perceived media engagement and brand attitudes. An important factor, personal involvement is also to be examined.Design/methodology/approach – In total, 185 college students participate in an experimental study on participation and involvement. Participants fill out surveys and personal involvement is determined using various advertisements.Findings – The results reveal that interaction effects are evident between cross‐channel integration of advertising and personal involvement on media engagement and brand attitudes.Research limitations/implications – This study is limited, investigating only one brand, one product category, and two media that can feature advertising messages regarding cross‐channel integration. Future studies should investigate the cross‐channel integration effect on different segmen...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125605148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-08-07DOI: 10.1108/01409170910980344
Sharon M. Ordoobadi
Purpose – The purpose of this paper is to provide a tool for decision makers to make more informed decisions regarding their outsourcing policies.Design/methodology/approach – In this study it is assumed that recycling or remanufacturing of these returns will soon be a must for original equipment manufacturers. The paper presents a multi‐phased decision model for strategic analysis of outsourcing such activities.Findings – The proposed decision model provides a comprehensive tool for effective decision making by considering economic as well as strategic factors.Practical implications – The procedure proposed here can help practitioners with their outsourcing decisions. The model presented is conceptual. Application and validation is still required.Originality/value – The paper describes a new decision model that considers both strategic and economic issues of outsourcing reverse logistics activities.
{"title":"Outsourcing reverse logistics and remanufacturing functions: a conceptual strategic model","authors":"Sharon M. Ordoobadi","doi":"10.1108/01409170910980344","DOIUrl":"https://doi.org/10.1108/01409170910980344","url":null,"abstract":"Purpose – The purpose of this paper is to provide a tool for decision makers to make more informed decisions regarding their outsourcing policies.Design/methodology/approach – In this study it is assumed that recycling or remanufacturing of these returns will soon be a must for original equipment manufacturers. The paper presents a multi‐phased decision model for strategic analysis of outsourcing such activities.Findings – The proposed decision model provides a comprehensive tool for effective decision making by considering economic as well as strategic factors.Practical implications – The procedure proposed here can help practitioners with their outsourcing decisions. The model presented is conceptual. Application and validation is still required.Originality/value – The paper describes a new decision model that considers both strategic and economic issues of outsourcing reverse logistics activities.","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131560213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-08-07DOI: 10.1108/01409170910980326
Thawatchai Jitpaiboon, Ramesh Dangols, James E. Walters
Purpose – This paper aims to examine the interrelationships among cooperative relationships (CRs), mass customization (MC), and organizational performance using structural equation modeling (SEM) methodology.Design/methodology/approach – The research framework investigates the mediating roles of MC in enhancing organizational performance. The CRs are the drivers in the model. CRs can be measured using two sub‐constructs – customer integration (CI) and supplier integration (SI). The surveyed data are collected from 220 manufacturing firms. The SEM methodology is used to develop valid and reliable instruments to measure these constructs and test the hypothesized relationships described in the framework.Findings – The results reveal that firms with high levels of CI were more successful at MC compared to those with low levels of integration. Firms that involve customers in the creation of goods and services might have the ability to understand and respond to customer needs quickly, thereby enabling them to r...
{"title":"The study of cooperative relationships and mass customization","authors":"Thawatchai Jitpaiboon, Ramesh Dangols, James E. Walters","doi":"10.1108/01409170910980326","DOIUrl":"https://doi.org/10.1108/01409170910980326","url":null,"abstract":"Purpose – This paper aims to examine the interrelationships among cooperative relationships (CRs), mass customization (MC), and organizational performance using structural equation modeling (SEM) methodology.Design/methodology/approach – The research framework investigates the mediating roles of MC in enhancing organizational performance. The CRs are the drivers in the model. CRs can be measured using two sub‐constructs – customer integration (CI) and supplier integration (SI). The surveyed data are collected from 220 manufacturing firms. The SEM methodology is used to develop valid and reliable instruments to measure these constructs and test the hypothesized relationships described in the framework.Findings – The results reveal that firms with high levels of CI were more successful at MC compared to those with low levels of integration. Firms that involve customers in the creation of goods and services might have the ability to understand and respond to customer needs quickly, thereby enabling them to r...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129592833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-08-07DOI: 10.1108/01409170910980371
Jun Zhao
Purpose – This paper aims to explore the roles different ownership structures, the joint effect of related and unrelated diversification strategies, and previous performance levels have on the restructuring strategies of such firms.Design/methodology/approach – Annual reports of publicly traded firms in the two Chinese stock exchanges are used to collect data. Multiple regression and ANOVA analysis are used to examine the impact of ownership structure types, match between diversification strategies, and previous performance on the change of business scopes of the sample business groups.Findings – Compared to other ownership types, government owned business groups tend to increase their business scope during asset restructuring, while private business groups tend to decrease their scopes through divestitures and spinoffs. Poor previous performance is also found to be negatively related to change in business scopes. The “match” between related and unrelated diversification strategies of the business groups ...
{"title":"Diversified business groups and corporate restructuring in China","authors":"Jun Zhao","doi":"10.1108/01409170910980371","DOIUrl":"https://doi.org/10.1108/01409170910980371","url":null,"abstract":"Purpose – This paper aims to explore the roles different ownership structures, the joint effect of related and unrelated diversification strategies, and previous performance levels have on the restructuring strategies of such firms.Design/methodology/approach – Annual reports of publicly traded firms in the two Chinese stock exchanges are used to collect data. Multiple regression and ANOVA analysis are used to examine the impact of ownership structure types, match between diversification strategies, and previous performance on the change of business scopes of the sample business groups.Findings – Compared to other ownership types, government owned business groups tend to increase their business scope during asset restructuring, while private business groups tend to decrease their scopes through divestitures and spinoffs. Poor previous performance is also found to be negatively related to change in business scopes. The “match” between related and unrelated diversification strategies of the business groups ...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"108 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115686784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-07-17DOI: 10.1108/01409170910977933
Dong Chen, Donghong Li
Purpose – The purpose of this paper is to explore the moderating effects of non‐market factors on partnership management in transitional economies. Design/methodology/approach – Based on a literature review, it is proposed that the performance implications of control and trust in international partnerships are subject to four main non‐market factors, which include the ownership system, government regulations, cultural differences and the level of regional economic development. Findings – The arguments presented suggest that the effectiveness of a multinational enterprise's (MNE) control is greater in uncertain situations but relatively weaker in highly regulated environments. The impact of trust is weaker when MNEs are faced with greater differences in institutions and national cultures. Research limitations/implications – This paper identifies key contingency factors and provides directions for future empirical research on partnership management. Practical implications – To successfully manage internatio...
{"title":"Non‐market factors and partnership management in transitional economies","authors":"Dong Chen, Donghong Li","doi":"10.1108/01409170910977933","DOIUrl":"https://doi.org/10.1108/01409170910977933","url":null,"abstract":"Purpose – The purpose of this paper is to explore the moderating effects of non‐market factors on partnership management in transitional economies. Design/methodology/approach – Based on a literature review, it is proposed that the performance implications of control and trust in international partnerships are subject to four main non‐market factors, which include the ownership system, government regulations, cultural differences and the level of regional economic development. Findings – The arguments presented suggest that the effectiveness of a multinational enterprise's (MNE) control is greater in uncertain situations but relatively weaker in highly regulated environments. The impact of trust is weaker when MNEs are faced with greater differences in institutions and national cultures. Research limitations/implications – This paper identifies key contingency factors and provides directions for future empirical research on partnership management. Practical implications – To successfully manage internatio...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115165006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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