Pub Date : 2009-10-02DOI: 10.1108/01409170910998282
R. McLachlin, P. D. Larson, S. Khan
Purpose – This paper primarily aims to address the following research question: Are techniques and practices developed for uninterrupted, for‐profit supply chains adaptable to the not‐for‐profit (NFP), interrupted context? In other words, can the managerial tools of business logistics be used in humanitarian relief logistics?Design/methodology/approach – A combination of grounded research and case‐based research methods is used. Grounded research methods involve coding interview data to enable constant comparison of the data with emerging categories. Three managerial representatives of a single case organisation, the Mennonite Central Committee (MCC), are interviewed.Findings – MCC is a small NFP organisation operating in interrupted environments. As a matter of strategy, it pursues economic and social objectives. Strategic partnerships with “like‐minded” organisations are critical to achieve these objectives. To assess its achievements, MCC needs a wide range of performance measures.Research limitations/...
{"title":"Not‐for‐profit supply chains in interrupted environments","authors":"R. McLachlin, P. D. Larson, S. Khan","doi":"10.1108/01409170910998282","DOIUrl":"https://doi.org/10.1108/01409170910998282","url":null,"abstract":"Purpose – This paper primarily aims to address the following research question: Are techniques and practices developed for uninterrupted, for‐profit supply chains adaptable to the not‐for‐profit (NFP), interrupted context? In other words, can the managerial tools of business logistics be used in humanitarian relief logistics?Design/methodology/approach – A combination of grounded research and case‐based research methods is used. Grounded research methods involve coding interview data to enable constant comparison of the data with emerging categories. Three managerial representatives of a single case organisation, the Mennonite Central Committee (MCC), are interviewed.Findings – MCC is a small NFP organisation operating in interrupted environments. As a matter of strategy, it pursues economic and social objectives. Strategic partnerships with “like‐minded” organisations are critical to achieve these objectives. To assess its achievements, MCC needs a wide range of performance measures.Research limitations/...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130996901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-10-02DOI: 10.1108/01409170910998255
Marianne Jahre, Leif-Magnus Jensen, Tore Listou
Purpose: There is a need for theory development within the field of humanitarian logistics to understand logistics needs in different stages of a crisis and how to meet these. This paper aims to di ...
{"title":"Theory development in humanitarian logistics: a framework and three cases","authors":"Marianne Jahre, Leif-Magnus Jensen, Tore Listou","doi":"10.1108/01409170910998255","DOIUrl":"https://doi.org/10.1108/01409170910998255","url":null,"abstract":"Purpose: There is a need for theory development within the field of humanitarian logistics to understand logistics needs in different stages of a crisis and how to meet these. This paper aims to di ...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127783513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-10-02DOI: 10.1108/01409170910998291
Bernt E. Tysseland
Purpose – The purpose of this paper is to determine how a small country's military force and a small country's non‐governmental organization (NGO) plan for and set up equipment maintenance, spare parts inventories in connection with man‐made humanitarian disasters. Additionally, it seeks to determine how the physical context, organizational structure and governance affect the planning and set‐up.Design/methodology/approach – A research model that combines organizational theory with spare parts inventory theory is developed. Case study research methodology is used and observations and findings are discussed within the research model in order to answer predefined hypotheses.Findings – Regarding planning procedures, as well as how the maintenance concept and spare parts inventory are set up, the research concludes that the organizational structure and governance of the organization contributing to the humanitarian operation in question are more important than physical context of the operation itself. Further...
{"title":"Maintenance and spare parts inventories in man‐made humanitarian disasters","authors":"Bernt E. Tysseland","doi":"10.1108/01409170910998291","DOIUrl":"https://doi.org/10.1108/01409170910998291","url":null,"abstract":"Purpose – The purpose of this paper is to determine how a small country's military force and a small country's non‐governmental organization (NGO) plan for and set up equipment maintenance, spare parts inventories in connection with man‐made humanitarian disasters. Additionally, it seeks to determine how the physical context, organizational structure and governance affect the planning and set‐up.Design/methodology/approach – A research model that combines organizational theory with spare parts inventory theory is developed. Case study research methodology is used and observations and findings are discussed within the research model in order to answer predefined hypotheses.Findings – Regarding planning procedures, as well as how the maintenance concept and spare parts inventory are set up, the research concludes that the organizational structure and governance of the organization contributing to the humanitarian operation in question are more important than physical context of the operation itself. Further...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"388 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133286940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-10-02DOI: 10.1108/01409170910998264
Alan S. Carroll, J. Neu
Purpose – This paper aims to develop the tentative hypothesis that common effective dynamics generate asymmetry volatility and unpredictability in the business, military and humanitarian logistics sectors.Design/methodology/approach – The paper examines collaborative supply chain management (CSCM) concepts which integrate practical comparator cases to develop and justify the theoretical framework.Findings – The humanitarian logistics sector can take “best practice” from business and military LSCM developments, but has specific problems of potential instability which require sector‐specific attention.Research limitations/implications – Humanitarian logistics' “present state” is a zero sum model because of the fragmented nature and number of disparate actors, which generate the logistics system volatility, unpredictability and asymmetry common to unstable operations, and which formed the research rationale for this paper.Practical implications – The development gap identified can be resolved, and synthesis ...
{"title":"Volatility, unpredictability and asymmetry","authors":"Alan S. Carroll, J. Neu","doi":"10.1108/01409170910998264","DOIUrl":"https://doi.org/10.1108/01409170910998264","url":null,"abstract":"Purpose – This paper aims to develop the tentative hypothesis that common effective dynamics generate asymmetry volatility and unpredictability in the business, military and humanitarian logistics sectors.Design/methodology/approach – The paper examines collaborative supply chain management (CSCM) concepts which integrate practical comparator cases to develop and justify the theoretical framework.Findings – The humanitarian logistics sector can take “best practice” from business and military LSCM developments, but has specific problems of potential instability which require sector‐specific attention.Research limitations/implications – Humanitarian logistics' “present state” is a zero sum model because of the fragmented nature and number of disparate actors, which generate the logistics system volatility, unpredictability and asymmetry common to unstable operations, and which formed the research rationale for this paper.Practical implications – The development gap identified can be resolved, and synthesis ...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130506690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-10-02DOI: 10.1108/MRN.2009.02132KAA.001
P. Tatham, K. Spens, David Taylor
Effective delivery of humanitarian aid is an issue that is becoming increasingly important as part of the overall response to disasters, not least as there is strong evidence that both natural and man-made disasters around the world are increasing in terms of their magnitude, frequency and impact (UN, 2006). For example, annual disasters in 2000-2004 were 55 per cent higher than between 1995 and 1999. The number of people affected by natural disasters has also increased, 33 per cent more between 2000 and 2004 compared to the 1995 to 1999 period (CRED, 2008). By the same token, the developing scenario of world food shortages that has started to appear in 2007-2008 is creating increasing demand for humanitarian relief and the United Nations Food and Agriculture Organisation (FAO) has estimated that 100million extra people will require food aid in 2008 alone. Furthermore, as world stocks of major food commodities such as wheat, rice and soya continue to diminish, greater pressure will be put on aid supply chains as future emergencies arise. The scale of such increases underlines the importance of the increased attention that is being given to emergency relief response operations (IFRC, 2005; Fritz Institute, 2005; Balcik and Beamon, 2008).
有效地提供人道主义援助是一个越来越重要的问题，作为对灾害的整体反应的一部分，尤其是有强有力的证据表明，世界各地的自然灾害和人为灾害在其规模、频率和影响方面都在增加(UN, 2006)。例如，2000年至2004年的年度灾害比1995年至1999年期间高出55%。受自然灾害影响的人数也有所增加，与1995年至1999年期间相比，2000年至2004年期间增加了33% (CRED, 2008年)。出于同样的原因，2007-2008年开始出现的世界粮食短缺的发展前景正在创造对人道主义救济的日益增长的需求，联合国粮食及农业组织(FAO)估计仅在2008年就将有1亿额外的人需要粮食援助。此外，由于小麦、大米和大豆等主要粮食商品的世界库存继续减少，未来出现紧急情况时，援助供应链将面临更大压力。这种增加的规模突出了对紧急救济反应行动给予更多关注的重要性(红十字与红新月联会，2005年;弗里茨研究所，2005;Balcik and Beamon, 2008)。
{"title":"Development of the academic contribution to humanitarian logistics and supply chain management","authors":"P. Tatham, K. Spens, David Taylor","doi":"10.1108/MRN.2009.02132KAA.001","DOIUrl":"https://doi.org/10.1108/MRN.2009.02132KAA.001","url":null,"abstract":"Effective delivery of humanitarian aid is an issue that is becoming increasingly important as part of the overall response to disasters, not least as there is strong evidence that both natural and man-made disasters around the world are increasing in terms of their magnitude, frequency and impact (UN, 2006). For example, annual disasters in 2000-2004 were 55 per cent higher than between 1995 and 1999. The number of people affected by natural disasters has also increased, 33 per cent more between 2000 and 2004 compared to the 1995 to 1999 period (CRED, 2008). By the same token, the developing scenario of world food shortages that has started to appear in 2007-2008 is creating increasing demand for humanitarian relief and the United Nations Food and Agriculture Organisation (FAO) has estimated that 100million extra people will require food aid in 2008 alone. Furthermore, as world stocks of major food commodities such as wheat, rice and soya continue to diminish, greater pressure will be put on aid supply chains as future emergencies arise. The scale of such increases underlines the importance of the increased attention that is being given to emergency relief response operations (IFRC, 2005; Fritz Institute, 2005; Balcik and Beamon, 2008).","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114625092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-10-02DOI: 10.1108/01409170910998309
Michael Whiting, Beatriz E. Ayala‐Öström
Purpose – This paper aims to examine some of the more effective means of advocacy focused on promoting the unique role of logistics in the delivery of much needed humanitarian aid, and outlines some of the challenges as experienced in the outcomes of recent disasters such as the Indian Ocean Tsunami 2004.Design/methodology/approach – The paper draws from the limited literature available in humanitarian relief, the authors' first hand experience, input from colleagues in humanitarian logistics performance measures, attitudes in both the private sector and the humanitarian aid sector and other management factors to discuss how the role of logistics is still undervalued and under resourced.Findings – Strategic investment in logistics for humanitarian aid will impact positively on the delivery of humanitarian aid. Efforts are being made by NGOs, United Nations Agencies and to a lesser extent the donor community, but these efforts are fragmented.Practical implications – If logistics in humanitarian relief is s...
{"title":"Advocacy to promote logistics in humanitarian aid","authors":"Michael Whiting, Beatriz E. Ayala‐Öström","doi":"10.1108/01409170910998309","DOIUrl":"https://doi.org/10.1108/01409170910998309","url":null,"abstract":"Purpose – This paper aims to examine some of the more effective means of advocacy focused on promoting the unique role of logistics in the delivery of much needed humanitarian aid, and outlines some of the challenges as experienced in the outcomes of recent disasters such as the Indian Ocean Tsunami 2004.Design/methodology/approach – The paper draws from the limited literature available in humanitarian relief, the authors' first hand experience, input from colleagues in humanitarian logistics performance measures, attitudes in both the private sector and the humanitarian aid sector and other management factors to discuss how the role of logistics is still undervalued and under resourced.Findings – Strategic investment in logistics for humanitarian aid will impact positively on the delivery of humanitarian aid. Efforts are being made by NGOs, United Nations Agencies and to a lesser extent the donor community, but these efforts are fragmented.Practical implications – If logistics in humanitarian relief is s...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127713462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-09-11DOI: 10.1108/01409170910994141
O. Ki̇tapci, İ. T. Dörtyol
Purpose – The purpose of this paper is to test the differences in customer complaint behaviour between loyal customers and first comers.Design/methodology/approach – This study has adopted the work of Ndubisi and Ling, which categorized consumer complaint actions into public, private, defection and no action. Interview and survey data were collected. SPSS 15.0 for Windows was used for data analysis. Descriptive statistics such as means, frequencies, Mann‐Whitney U test and chi‐square tests were calculated.Findings – The results reveal that first comers are more willing to engage in private complaining actions such as negotiation and worth‐of‐mouth comments and telling friends and family about their bad experiences compared to loyal customers. Our major findings indicate that even if a first comer does not complain, this does not mean that the person is satisfied. As there is a likelihood that when a customer makes a private complaint, such as spreading negative word‐of‐mouth criticisms, bank managers shou...
目的-本文的目的是测试忠诚顾客和初来乍到顾客投诉行为的差异。设计/方法/方法-本研究采用了Ndubisi和Ling的工作，他们将消费者投诉行为分为公开、私下、背叛和不采取行动。收集访谈和调查数据。采用SPSS 15.0 for Windows软件进行数据分析。计算描述性统计数据，如平均值、频率、Mann - Whitney U检验和卡方检验。研究发现——研究结果显示，与忠实顾客相比，初来初到的顾客更愿意进行私人投诉，比如谈判和口碑评价，以及告诉朋友和家人他们的糟糕经历。我们的主要发现表明，即使第一个来的人没有抱怨，这并不意味着这个人是满意的。当客户提出私人投诉时，比如传播负面的口碑批评，银行经理很可能会表现出……
{"title":"The differences in customer complaint behaviour between loyal customers and first comers in the retail banking industry","authors":"O. Ki̇tapci, İ. T. Dörtyol","doi":"10.1108/01409170910994141","DOIUrl":"https://doi.org/10.1108/01409170910994141","url":null,"abstract":"Purpose – The purpose of this paper is to test the differences in customer complaint behaviour between loyal customers and first comers.Design/methodology/approach – This study has adopted the work of Ndubisi and Ling, which categorized consumer complaint actions into public, private, defection and no action. Interview and survey data were collected. SPSS 15.0 for Windows was used for data analysis. Descriptive statistics such as means, frequencies, Mann‐Whitney U test and chi‐square tests were calculated.Findings – The results reveal that first comers are more willing to engage in private complaining actions such as negotiation and worth‐of‐mouth comments and telling friends and family about their bad experiences compared to loyal customers. Our major findings indicate that even if a first comer does not complain, this does not mean that the person is satisfied. As there is a likelihood that when a customer makes a private complaint, such as spreading negative word‐of‐mouth criticisms, bank managers shou...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127493894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-09-11DOI: 10.1108/01409170910994132
C. Jabbour, F. Santos
Purpose – This paper contains descriptive discussions of the implementation of strategic planning in a not‐for‐profit (NFP) organization in Brazil, highlighting the factors that engender emergent strategies. This issue requires more study to enrich both the Brazilian literature in particular and the international literature in general in the field of how emergent strategies triggered in NFP organizations.Design/methodology/approach – Reflections on the debate over managerial strategy and implementation are presented. This theoretical basis supports the discussion of a case study of a Brazilian NFP organization. Interviews were conducted with a range of volunteers with the aim of identifying and discussing the implementation changes that were made to previously planned projects.Findings – The main theme emerging from the cases was the lack of commitment of volunteers, which forced change on previously planned projects.Originality/value – Research that investigates actions that force the managers of NFP org...
{"title":"Problems associated with voluntary work in a small not‐for‐profit organization: A case from Brazil","authors":"C. Jabbour, F. Santos","doi":"10.1108/01409170910994132","DOIUrl":"https://doi.org/10.1108/01409170910994132","url":null,"abstract":"Purpose – This paper contains descriptive discussions of the implementation of strategic planning in a not‐for‐profit (NFP) organization in Brazil, highlighting the factors that engender emergent strategies. This issue requires more study to enrich both the Brazilian literature in particular and the international literature in general in the field of how emergent strategies triggered in NFP organizations.Design/methodology/approach – Reflections on the debate over managerial strategy and implementation are presented. This theoretical basis supports the discussion of a case study of a Brazilian NFP organization. Interviews were conducted with a range of volunteers with the aim of identifying and discussing the implementation changes that were made to previously planned projects.Findings – The main theme emerging from the cases was the lack of commitment of volunteers, which forced change on previously planned projects.Originality/value – Research that investigates actions that force the managers of NFP org...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127238295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-09-11DOI: 10.1108/01409170910994178
J. Thakkar, A. Kanda, S. Deshmukh
Purpose – The purpose of this paper is to describe some of the key areas that influence managing the supply chain in the small‐ and medium‐sized enterprise (SME) sector. It outlines in an informative and explorative manner the research environment of supply chain management (SCM) in SMEs in India.Design/methodology/approach – Initially, the paper scans the environment of Indian SMEs using a self‐developed framework with the acronym immunity‐infection‐net resistance‐offerings and code of conduct (I2NOC). Having outlined the key characteristics of SMEs, the paper focuses on exploring selected issues for SCM in the SME sector.Findings – A literature review identified gaps in the research and a set of investigative questions were derived from the review. These questions help define the premise behind the research approach outlined in the paper. Investigative questions were further grouped to identify specific issues and/or areas of concern. Finally, the paper constructs a generic research problem, a tentative...
{"title":"Supply chain management for SMEs: a research introduction","authors":"J. Thakkar, A. Kanda, S. Deshmukh","doi":"10.1108/01409170910994178","DOIUrl":"https://doi.org/10.1108/01409170910994178","url":null,"abstract":"Purpose – The purpose of this paper is to describe some of the key areas that influence managing the supply chain in the small‐ and medium‐sized enterprise (SME) sector. It outlines in an informative and explorative manner the research environment of supply chain management (SCM) in SMEs in India.Design/methodology/approach – Initially, the paper scans the environment of Indian SMEs using a self‐developed framework with the acronym immunity‐infection‐net resistance‐offerings and code of conduct (I2NOC). Having outlined the key characteristics of SMEs, the paper focuses on exploring selected issues for SCM in the SME sector.Findings – A literature review identified gaps in the research and a set of investigative questions were derived from the review. These questions help define the premise behind the research approach outlined in the paper. Investigative questions were further grouped to identify specific issues and/or areas of concern. Finally, the paper constructs a generic research problem, a tentative...","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123980932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-09-11DOI: 10.1108/01409170910994114
T. Bartram, P. Stanton, K. Thomas
Purpose - The purpose of this paper is to discuss some of the policy and structural changes that have influenced human resource practices in state-owned enterprises (SOEs), private companies and international joint ventures (IJVs) in Vietnam. The challenges facing human resource management (HRM) practitioners in Vietnam are identified and discussed. Design/methodology/approach - A survey of middle and senior managers combined with organisational visits with selected HR managers, CEOs and other senior Vietnamese managers produced the data analysed in this paper. Findings - The findings suggest that the character of HRM appears to be influenced by not only the cultural context but also the organisational type. Broadly, SOEs still largely practice traditional personnel management, IJVs practice cost-focused HRM and private firms experiment with a range of innovations in HRM. Research limitations/implications - The paper reveals emerging trends in HRM in Vietnam and identifies the pragmatic use of HR practices, which are influenced by organisational types as well as cultural contexts. Originality/value - This paper adds to the emerging literature on management practice in developing countries. In particularit makes a contribution to understanding HR practices in Vietnam and highlights the important but often overlooked role of Vietnamese companies in the growing private sector.
{"title":"Good Morning Vietnam: New Challenges for HRM","authors":"T. Bartram, P. Stanton, K. Thomas","doi":"10.1108/01409170910994114","DOIUrl":"https://doi.org/10.1108/01409170910994114","url":null,"abstract":"Purpose - The purpose of this paper is to discuss some of the policy and structural changes that have influenced human resource practices in state-owned enterprises (SOEs), private companies and international joint ventures (IJVs) in Vietnam. The challenges facing human resource management (HRM) practitioners in Vietnam are identified and discussed. Design/methodology/approach - A survey of middle and senior managers combined with organisational visits with selected HR managers, CEOs and other senior Vietnamese managers produced the data analysed in this paper. Findings - The findings suggest that the character of HRM appears to be influenced by not only the cultural context but also the organisational type. Broadly, SOEs still largely practice traditional personnel management, IJVs practice cost-focused HRM and private firms experiment with a range of innovations in HRM. Research limitations/implications - The paper reveals emerging trends in HRM in Vietnam and identifies the pragmatic use of HR practices, which are influenced by organisational types as well as cultural contexts. Originality/value - This paper adds to the emerging literature on management practice in developing countries. In particularit makes a contribution to understanding HR practices in Vietnam and highlights the important but often overlooked role of Vietnamese companies in the growing private sector.","PeriodicalId":325346,"journal":{"name":"Management Research News","volume":"179 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133584199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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