Employee competence is crucial in the success or failure of an organization in responding to environmental changes, as happened at PT. X, where this company seemed not ready to welcome post-pandemic conditions, this is known from the presence of employees who are considered incompetent. The purpose of this study is to conduct an analysis related to the readiness of widyaiswara competencies at PT. X in facing the learning transition based on blended learning and conducting AKD (Training Needs Analysis) related to training that can support the readiness of widyaiswara competencies at PT. X in dealing with blended learning based learning. This research method is descriptive - quantitative because the process of collecting, searching and obtaining data serves to describe real or actual conditions in the field with the help of instruments in the form of questionnaires. Based on the analysis, it was found that the competence readiness of the widyaiswara as a facilitator was capable in the very incapable category with a score of 3%, the category unable to get a score of 11%, the sufficient category to get a score of 14%, the able category to get a score of 49%, and the very able category to get a score 23%. The interpretation of the bar chart found that 7 people needed training in designing proposed learning materials in blended learning, 13 people needed training in designing thinking design training, 9 people needed training in creating learning content, 12 people needed assessment training in blended learning and 10 people needed training to become facilitators professional blended learning. departing from this phenomenon, PT.X must immediately optimize the training needs analysis process so that it can encourage the organization to move more dynamically in facing future challenges.
{"title":"Analisis Kebutuhan Diklat Widyaiswara dalam Metode Pembelajaran Blended Learning Di PT. X","authors":"Fandi Ahmad","doi":"10.31845/jwk.v26i1.808","DOIUrl":"https://doi.org/10.31845/jwk.v26i1.808","url":null,"abstract":"Employee competence is crucial in the success or failure of an organization in responding to environmental changes, as happened at PT. X, where this company seemed not ready to welcome post-pandemic conditions, this is known from the presence of employees who are considered incompetent. The purpose of this study is to conduct an analysis related to the readiness of widyaiswara competencies at PT. X in facing the learning transition based on blended learning and conducting AKD (Training Needs Analysis) related to training that can support the readiness of widyaiswara competencies at PT. X in dealing with blended learning based learning. This research method is descriptive - quantitative because the process of collecting, searching and obtaining data serves to describe real or actual conditions in the field with the help of instruments in the form of questionnaires. Based on the analysis, it was found that the competence readiness of the widyaiswara as a facilitator was capable in the very incapable category with a score of 3%, the category unable to get a score of 11%, the sufficient category to get a score of 14%, the able category to get a score of 49%, and the very able category to get a score 23%. The interpretation of the bar chart found that 7 people needed training in designing proposed learning materials in blended learning, 13 people needed training in designing thinking design training, 9 people needed training in creating learning content, 12 people needed assessment training in blended learning and 10 people needed training to become facilitators professional blended learning. departing from this phenomenon, PT.X must immediately optimize the training needs analysis process so that it can encourage the organization to move more dynamically in facing future challenges.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76571169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dalam era keterbukaan informasi dan revolusi industri 4.0, inovasi dalam pelayanan publik menjadi isu strategis. Pemanfaatan teknologi IoT memberikan kesempatan bagi masyarakat untuk dengan mudah memperoleh informasi dan layanan publik. Organisasi publik harus memberikan pelayanan publik yang lebih cepat, lebih mudah, dan responsif sesuai dengan harapan masyarakat. Inovasi pelayanan publik menjadi jalan alternatif bagi pemerintah dalam memecah kebuntuan birokrasi dan pelayanan publik yang memiliki banyak permasalahan. Inovasi pelayanan publik diperlukan untuk memperbaiki dan meningkatkan kualitas, efisiensi, dan efektivitas penyelenggaraan pelayanan publik. Inovasi harus dilakukan dengan berpedoman pada prinsip perbaikan efektivitas, peningkatan efisiensi, perbaikan kualitas pelayanan, tidak ada konflik kepentingan, berorientasi kepada kepentingan umum, memenuhi nilai kepatutan dan dapat dipertanggungjawabkan. Melalui buku “Inovasi Pelayanan pada Organisasi Publik”, Hadi Prabowo memberikan beberapa catatan tentang pentingnya inovasi pelayanan publik bagi organisasi publik dan bagaimana cara mengimplementasikannya.
{"title":"Inovasi Pelayanan pada Organisasi Publik","authors":"H. Saputro","doi":"10.31845/jwk.v26i1.823","DOIUrl":"https://doi.org/10.31845/jwk.v26i1.823","url":null,"abstract":"Dalam era keterbukaan informasi dan revolusi industri 4.0, inovasi dalam pelayanan publik menjadi isu strategis. Pemanfaatan teknologi IoT memberikan kesempatan bagi masyarakat untuk dengan mudah memperoleh informasi dan layanan publik. Organisasi publik harus memberikan pelayanan publik yang lebih cepat, lebih mudah, dan responsif sesuai dengan harapan masyarakat. Inovasi pelayanan publik menjadi jalan alternatif bagi pemerintah dalam memecah kebuntuan birokrasi dan pelayanan publik yang memiliki banyak permasalahan. Inovasi pelayanan publik diperlukan untuk memperbaiki dan meningkatkan kualitas, efisiensi, dan efektivitas penyelenggaraan pelayanan publik. Inovasi harus dilakukan dengan berpedoman pada prinsip perbaikan efektivitas, peningkatan efisiensi, perbaikan kualitas pelayanan, tidak ada konflik kepentingan, berorientasi kepada kepentingan umum, memenuhi nilai kepatutan dan dapat dipertanggungjawabkan. Melalui buku “Inovasi Pelayanan pada Organisasi Publik”, Hadi Prabowo memberikan beberapa catatan tentang pentingnya inovasi pelayanan publik bagi organisasi publik dan bagaimana cara mengimplementasikannya.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"63 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74407538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Program Keluarga Harapan (PKH) is a program organized by the Ministry of Social Affairs to provide conditional social assistance to the community, especially underprivileged families or poor families. The research was conducted to describe the implementation of the PKH in Kampung Seraya Village. The selection of research locations took into account the number of PKH Beneficiary Families and the number of independent graduates in each village of Batu Ampar District. The data collection process was carried out by interviewing informants, observation, and document studies. Another goal was to find out the driving and inhibiting factors of program implementation, as well as formulating a strategy to improve PKH implementation. The result was implementation of PKH in Kampung Seraya have been running but had several deficiencies, namely there was still a discrepancy in the identity of PKH Beneficiary Families recorded in the DTKS, the Population and Civil Registration Agency, and channeling banks, which affected the distribution of aid funds. There were also several driving and inhibiting factors that influence the implementation of PKH. Author recommends that government can develop and improve the strengths and opportunities as it is explained in the research. In addition, the author also designed a strategy model for updating PKH Beneficiary Family data to minimize identity discrepancies.
{"title":"Implementasi Program Keluarga Harapan (PKH) di Kelurahan Kampung Seraya Kecamatan Batu Ampar Kota Batam","authors":"Ni Made Oveta Annisya, Alikha Novira","doi":"10.31845/jwk.v26i1.810","DOIUrl":"https://doi.org/10.31845/jwk.v26i1.810","url":null,"abstract":"Program Keluarga Harapan (PKH) is a program organized by the Ministry of Social Affairs to provide conditional social assistance to the community, especially underprivileged families or poor families. The research was conducted to describe the implementation of the PKH in Kampung Seraya Village. The selection of research locations took into account the number of PKH Beneficiary Families and the number of independent graduates in each village of Batu Ampar District. The data collection process was carried out by interviewing informants, observation, and document studies. Another goal was to find out the driving and inhibiting factors of program implementation, as well as formulating a strategy to improve PKH implementation. The result was implementation of PKH in Kampung Seraya have been running but had several deficiencies, namely there was still a discrepancy in the identity of PKH Beneficiary Families recorded in the DTKS, the Population and Civil Registration Agency, and channeling banks, which affected the distribution of aid funds. There were also several driving and inhibiting factors that influence the implementation of PKH. Author recommends that government can develop and improve the strengths and opportunities as it is explained in the research. In addition, the author also designed a strategy model for updating PKH Beneficiary Family data to minimize identity discrepancies.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83293115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study is to find out how the digital marketing process in public sector organizations is carried out and also to find out how public sector organizations deliver value (value delivery process) through digital marketing processes, especially through social media platforms, and what strategies are most appropriate for public organizations in delivering value. The digital marketing process studied in this study was carried out at the National Civil Apparatus Competency Mapping and Training Center (Puslatbang PKASN) National Institute of Public Administration Republic of Indonesia. To find out the digital marketing process carried out by the Puslatbang PKASN LAN, a social media analysis was carried out using the infact social media analytic application. The results of the analysis found that the digital marketing process through social media has not really been carried out effectively and optimally. This is illustrated by the results the Instagram account @puslatbang_pkasn which shows that the value is 1.04 posts per month and engagement is 0.01, which means it is still low and content is dominated by ceremonial content. Then to determine the most appropriate strategy in carrying out the value delivery process, an analysis was carried out using the analytical hierarchy process (AHP) method. The experts involved in filling out the AHP method amounted to 5 experts who were experts in public sector marketing and social media influencer. The results of the analysis with AHP found that social media platforms in order of priority: Instagram 0.78, Facebook 0.14, and Twitter 0.06. Meanwhile, the best content in delivering value is educational content of 0.48, program info content of 0.20, Q&A content of 0.14 and the rest is quiz content, popular memes and ceremonial content.
{"title":"Strategi Value Delivery Process pada Pemasaran Digital di Sektor Publik","authors":"Pupung Puad Hasan","doi":"10.31845/jwk.v26i1.787","DOIUrl":"https://doi.org/10.31845/jwk.v26i1.787","url":null,"abstract":"The purpose of this study is to find out how the digital marketing process in public sector organizations is carried out and also to find out how public sector organizations deliver value (value delivery process) through digital marketing processes, especially through social media platforms, and what strategies are most appropriate for public organizations in delivering value. The digital marketing process studied in this study was carried out at the National Civil Apparatus Competency Mapping and Training Center (Puslatbang PKASN) National Institute of Public Administration Republic of Indonesia. To find out the digital marketing process carried out by the Puslatbang PKASN LAN, a social media analysis was carried out using the infact social media analytic application. The results of the analysis found that the digital marketing process through social media has not really been carried out effectively and optimally. This is illustrated by the results the Instagram account @puslatbang_pkasn which shows that the value is 1.04 posts per month and engagement is 0.01, which means it is still low and content is dominated by ceremonial content. Then to determine the most appropriate strategy in carrying out the value delivery process, an analysis was carried out using the analytical hierarchy process (AHP) method. The experts involved in filling out the AHP method amounted to 5 experts who were experts in public sector marketing and social media influencer. The results of the analysis with AHP found that social media platforms in order of priority: Instagram 0.78, Facebook 0.14, and Twitter 0.06. Meanwhile, the best content in delivering value is educational content of 0.48, program info content of 0.20, Q&A content of 0.14 and the rest is quiz content, popular memes and ceremonial content.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79562051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research aimed to explore the transition from community-based tourism into mass tourism which has been initiated by the government. Data was collected through in depth interviews, observation, and secondary data analysis. This research found that the central government has been creating mass tourism since the ‘80s, because the state was interested in making tourism become one of the main incomes after the end of oil boom era. Mass tourism was booming until the end of the ‘90s. Nevertheless, the decrease in international tourist arrival was occurred because of forest fires, economic crises, Bali Bombing I and II, and SARS pandemic. Unfortunately, Yogyakarta’s earthquake in 2006 has hindered the recovery process. One decade after the earthquake, a mass tourism was booming again which was marked by the expansion of hotel construction. There were negative impacts such as lack of water access for public, repression of the labour movement, and policies that neglected public participation. The government continued to develop mass tourism through RPJMD DIY 2017-2022 as the nexus of central and local government interests. Projects from RPJMD DIY 2017-2022 were done by cultures and repressions mobilization, thus lead to another problems such as worsened public interests marginalization, land and labour privatization.
{"title":"Pembangunan dan Ekonomi Politik Turisme Massal di Daerah Istimewa Yogyakarta","authors":"Anggalih Bayu Muh. Kamim","doi":"10.31845/jwk.v26i1.791","DOIUrl":"https://doi.org/10.31845/jwk.v26i1.791","url":null,"abstract":"This research aimed to explore the transition from community-based tourism into mass tourism which has been initiated by the government. Data was collected through in depth interviews, observation, and secondary data analysis. This research found that the central government has been creating mass tourism since the ‘80s, because the state was interested in making tourism become one of the main incomes after the end of oil boom era. Mass tourism was booming until the end of the ‘90s. Nevertheless, the decrease in international tourist arrival was occurred because of forest fires, economic crises, Bali Bombing I and II, and SARS pandemic. Unfortunately, Yogyakarta’s earthquake in 2006 has hindered the recovery process. One decade after the earthquake, a mass tourism was booming again which was marked by the expansion of hotel construction. There were negative impacts such as lack of water access for public, repression of the labour movement, and policies that neglected public participation. The government continued to develop mass tourism through RPJMD DIY 2017-2022 as the nexus of central and local government interests. Projects from RPJMD DIY 2017-2022 were done by cultures and repressions mobilization, thus lead to another problems such as worsened public interests marginalization, land and labour privatization.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79890044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cimahi City Government initiated “jemput bola” public service for citizen with disability. “Jemput bola” public service is an act of recording electronic citizen identity card (e-KTP) for citizen with disabilty, elderly, and acute sickness by going directly to the their houses. This study aimed to determine the implementation of population administration services through “jemput bola” public service for citizen with disability at the Population and Civil Registration Office of the Cimahi City along with the obstacles that occured during the process. The research method used was qualitative research. Sources of data in this study were interview, direct observation, and document study. The results of this study indicated that in carrying out ball “jemput bola” public service for citizen with disability, there were some obstacles, i.e.: the absence of Standard Operating Procedures, internet network quality, character of citizen with disability, and access toward citizen’s house location. To overcome the main obstacles, researchers created a Standard Operating Procedure document as guidance for “jemput bola” public service for citizen with disability. For internet network problem, officers could prepare a specific internet network system that was worked in the targeted area and also brought up a backup network. For obstacle related to mood disturbance of citizen with disability, officers needed special training to handle challenging situation so they could serve them in a more appropriate way. For obstacle related to access toward citizen’s house location, officers could bring recording equipment to citizen’s house. This research could benefit Cimahi City Office of Population and Civil Registration to improve the quality of “jemput bola” public service for citizen with disability and also as reference for similar research.
{"title":"Kualitas Pelayanan Jemput Bola bagi Warga Disabilitas di Dinas Kependudukan dan Pencatatan Sipil Kota Cimahi","authors":"Raisa Rafifiti Choerunnisa, Rosinta Rosinta","doi":"10.31845/jwk.v26i1.811","DOIUrl":"https://doi.org/10.31845/jwk.v26i1.811","url":null,"abstract":"Cimahi City Government initiated “jemput bola” public service for citizen with disability. “Jemput bola” public service is an act of recording electronic citizen identity card (e-KTP) for citizen with disabilty, elderly, and acute sickness by going directly to the their houses. This study aimed to determine the implementation of population administration services through “jemput bola” public service for citizen with disability at the Population and Civil Registration Office of the Cimahi City along with the obstacles that occured during the process. The research method used was qualitative research. Sources of data in this study were interview, direct observation, and document study. The results of this study indicated that in carrying out ball “jemput bola” public service for citizen with disability, there were some obstacles, i.e.: the absence of Standard Operating Procedures, internet network quality, character of citizen with disability, and access toward citizen’s house location. To overcome the main obstacles, researchers created a Standard Operating Procedure document as guidance for “jemput bola” public service for citizen with disability. For internet network problem, officers could prepare a specific internet network system that was worked in the targeted area and also brought up a backup network. For obstacle related to mood disturbance of citizen with disability, officers needed special training to handle challenging situation so they could serve them in a more appropriate way. For obstacle related to access toward citizen’s house location, officers could bring recording equipment to citizen’s house. This research could benefit Cimahi City Office of Population and Civil Registration to improve the quality of “jemput bola” public service for citizen with disability and also as reference for similar research.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"78 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80846274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ajie Hanif Muzaqi, M. Abror, I. Fachruddin, Berlian Tyasotyaningarum
Kajian ini bertujuan untuk merumuskan program strategis pembangunan daerah melalui pendekatan SWOT Balanced Scorecard. Fokus penelitian ini pada Badan Perencanaan Pembangunan Daerah Kabupaten Kediri. Pemetaan program ini bertujuan untuk menjadi bahan rekomendasi penyusunan dokumen Rencana Pembangunan Daerah Kabupaten Kediri (RPJMD) periode tahun 2021-2025. Data penelitian ini merupakan data primer dari hasil observasi dan survei para pemangku kepentingan yang terlibat dalam penyusunan rencana strategis RPJMD. Sedangkan data sekunder diperoleh dari hasil analisis dokumen perencanaan dan laporan tahun-tahun sebelumnya. Teknik analisis yang digunakan adalah diagram SWOT, untuk mencari posisi kuadran, yang kemudian diolah menjadi berbagai alternatif strategi. Hasil penelitian menunjukkan bahwa posisi kuadran Kabupaten Kediri berada pada posisi S-T, sehingga strategi yang dipilih adalah diversifikasi. Dari hasil tersebut, peneliti membuat 4 (empat) alternatif strategi. Keempat alternatif strategi tersebut diturunkan menjadi prioritas program dan target per tahun menggunakan pendekatan Balanced Scorecard.
{"title":"Strategy for Mapping of Regional Priority Programs through SWOT Balanced Scorecard Analysis in Regional Development Planning of Kediri Regency","authors":"Ajie Hanif Muzaqi, M. Abror, I. Fachruddin, Berlian Tyasotyaningarum","doi":"10.31845/jwk.v25i2.765","DOIUrl":"https://doi.org/10.31845/jwk.v25i2.765","url":null,"abstract":"Kajian ini bertujuan untuk merumuskan program strategis pembangunan daerah melalui pendekatan SWOT Balanced Scorecard. Fokus penelitian ini pada Badan Perencanaan Pembangunan Daerah Kabupaten Kediri. Pemetaan program ini bertujuan untuk menjadi bahan rekomendasi penyusunan dokumen Rencana Pembangunan Daerah Kabupaten Kediri (RPJMD) periode tahun 2021-2025. Data penelitian ini merupakan data primer dari hasil observasi dan survei para pemangku kepentingan yang terlibat dalam penyusunan rencana strategis RPJMD. Sedangkan data sekunder diperoleh dari hasil analisis dokumen perencanaan dan laporan tahun-tahun sebelumnya. Teknik analisis yang digunakan adalah diagram SWOT, untuk mencari posisi kuadran, yang kemudian diolah menjadi berbagai alternatif strategi. Hasil penelitian menunjukkan bahwa posisi kuadran Kabupaten Kediri berada pada posisi S-T, sehingga strategi yang dipilih adalah diversifikasi. Dari hasil tersebut, peneliti membuat 4 (empat) alternatif strategi. Keempat alternatif strategi tersebut diturunkan menjadi prioritas program dan target per tahun menggunakan pendekatan Balanced Scorecard.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85192933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Administrator Leadership Training (PKA) is a leadership training to achieve managerial competency standards of administrator positions. PKA 2021 was delivered in Puslatbang PKASN LAN by distance learning method based on the provisions of Circular Letter Number 2/K.1/HKM.02.3/2021 concerning technical guidelines for the implementation of structural leadership training in the new normal order period in 2021, as an effort to suppress the spread of the Covid 19 virus. This study aim to analyze policy implementation based on Edward III's theory of public policy implementation as well as evaluate distance learning in the implementation of PKA. The data processing and analysis techniques in this study used mixed method, which was a combination of qualitative and quantitative methods. The results of the study revealed that the implementation of the distance learning policy in the implementation of PKA at the Puslatbang PKASN LAN has gone well, although the process faces several obstacles. Based on this research, distance learning was very possible to be applied. Nevertheless, Puslatbang PKASN LAN must improve the quality of service, both from the substantive side, as well as from the technical side of learning.
{"title":"Implementasi Kebijakan Pembelajaran Jarak Jauh pada Pelatihan Kepemimpinan Administrator","authors":"Yunni Susanty","doi":"10.31845/jwk.v25i2.760","DOIUrl":"https://doi.org/10.31845/jwk.v25i2.760","url":null,"abstract":"Administrator Leadership Training (PKA) is a leadership training to achieve managerial competency standards of administrator positions. PKA 2021 was delivered in Puslatbang PKASN LAN by distance learning method based on the provisions of Circular Letter Number 2/K.1/HKM.02.3/2021 concerning technical guidelines for the implementation of structural leadership training in the new normal order period in 2021, as an effort to suppress the spread of the Covid 19 virus. This study aim to analyze policy implementation based on Edward III's theory of public policy implementation as well as evaluate distance learning in the implementation of PKA. The data processing and analysis techniques in this study used mixed method, which was a combination of qualitative and quantitative methods. The results of the study revealed that the implementation of the distance learning policy in the implementation of PKA at the Puslatbang PKASN LAN has gone well, although the process faces several obstacles. Based on this research, distance learning was very possible to be applied. Nevertheless, Puslatbang PKASN LAN must improve the quality of service, both from the substantive side, as well as from the technical side of learning.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87179370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The result of public satisfaction index of cooperation and public relations services in the CSC-BG LIPI area shows that the service quality is still in poor condition and there is a gap between performance and importance of science service. This study aimed to determine the correct strategy to improve service performance and researcher’s trust in CSC-BG LIPI’s area service. This study used descriptive qualitative approach, with triangulation data from participatory observation, in-depth interviews, and Focus Group Discussion methods. The data were analyzed with the SWOT instrument to determine alternative performance improvement strategies, and QSPM to determine the priority of performance improvement strategies. The results of the IE analysis was an internal value of 2.515 and an external value of 2.420. These result showed that the position was in the growth strategy that suitable to keep current good service performance and to vary on specific service product which had poor performance. The results of the SWOT and QSPM analysis showed that the influence of external strategic factors was greater than internal strategic factors. This influence affected service performance improvement strategies that focus on managing opportunities against threats. The priority of this strategy lied in service, infrastructure, competency, function and authority of CSC-BG LIPI area.
{"title":"Analisis Strategi Peningkatan Kinerja Pelayanan Kerja Sama dan Humas dengan Metode SWOT dan QSPM di Kawasan CSC-BG LIPI","authors":"I. Susanti","doi":"10.31845/jwk.v25i2.746","DOIUrl":"https://doi.org/10.31845/jwk.v25i2.746","url":null,"abstract":"The result of public satisfaction index of cooperation and public relations services in the CSC-BG LIPI area shows that the service quality is still in poor condition and there is a gap between performance and importance of science service. This study aimed to determine the correct strategy to improve service performance and researcher’s trust in CSC-BG LIPI’s area service. This study used descriptive qualitative approach, with triangulation data from participatory observation, in-depth interviews, and Focus Group Discussion methods. The data were analyzed with the SWOT instrument to determine alternative performance improvement strategies, and QSPM to determine the priority of performance improvement strategies. The results of the IE analysis was an internal value of 2.515 and an external value of 2.420. These result showed that the position was in the growth strategy that suitable to keep current good service performance and to vary on specific service product which had poor performance. The results of the SWOT and QSPM analysis showed that the influence of external strategic factors was greater than internal strategic factors. This influence affected service performance improvement strategies that focus on managing opportunities against threats. The priority of this strategy lied in service, infrastructure, competency, function and authority of CSC-BG LIPI area.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"18 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84433717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Focus of this research was to describe of talent management in public sector, especially influencing factors, challenges, and strategies. This research applied descriptive qualitative analysis by combining library research and examining secondary data. There were four factors that played as influence, challenge, and strategy in talent management implementation for public sector, i.e. (1) cultural, (2) human resource, (3) managerial/structural, and 4) environmental. Cultural factor included making sustainable talent management. Human resource included capability, passion, and program performance measurement. Managerial factor included leadership, organizational commitment, and activists were needed in implementing TM consistently. Environmental factor included regulation, budget, and political support on the national scale.
{"title":"Menuju Manajemen Talenta Sektor Publik: Faktor yang Memengaruhi, Tantangan, dan Strategi","authors":"R. H. Seno","doi":"10.31845/jwk.v25i2.742","DOIUrl":"https://doi.org/10.31845/jwk.v25i2.742","url":null,"abstract":"Focus of this research was to describe of talent management in public sector, especially influencing factors, challenges, and strategies. This research applied descriptive qualitative analysis by combining library research and examining secondary data. There were four factors that played as influence, challenge, and strategy in talent management implementation for public sector, i.e. (1) cultural, (2) human resource, (3) managerial/structural, and 4) environmental. Cultural factor included making sustainable talent management. Human resource included capability, passion, and program performance measurement. Managerial factor included leadership, organizational commitment, and activists were needed in implementing TM consistently. Environmental factor included regulation, budget, and political support on the national scale.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78629198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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