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Matinya Perusahaan Gara Gara SOP 汤的公司死了
Pub Date : 2019-11-05 DOI: 10.31845/jwk.v22i1.168
Shafiera Amalia
Secara sederhana, Standar Operating Procedure (SOP) merupakan prosedur/alur/ cara/mekanisme kerja yang distandarisasi. Secara ideal, penerapan SOP di organisasi bisnis akan membawa organisasi tersebut ke arah yang lebih baik. Penerapan SOP akan membuat organisasi bekerja secara aktif, efektif dan efisien. Dalam konteks perusahaan swasta, penulis menyebutkan penyusunan dan penerapan SOP bertujuan sebagai upaya untuk meningkatkan kinerja karyawan; menjamin kualitas produk; meningkatkan keuntungan perusahaan; dan sarana untuk mengembangkan perusahaan. Namun, penulis sering mendapati bahwa SOP yang telah disusun ternyata tidak dapat diterapkan oleh perusahaan. SOP tersebut hanya menjadi dokumen dan tidak memberikan nilai tambah bagi perusahaan. Padahal, penyusunan SOP membutuhkan sumber daya manusia, finansial, dan waktu yang tidak sedikit. Buku ini akan mengulas secara gamblang dan tajam mengapa hal tersebut dapat terjadi. Sepanjang pengalaman pribadi penulis yang merupakan penyusun, pelaksana, evaluator dan pengembang SOP setidaknya ada 26 masalah yang menyebabkan SOP yang disusun oleh perusahaan tidak dapat diterapkan dan justru menimbulkan kerugian bagi perusahaan. Beberapa masalah tersebut diantaranya adalah penyusun SOP yang tidak kompeten; SOP copy-paste dari perusahaan lain; SOP disusun tanpa didasarkan pada visi-misi perusahaan; dan SOP yang telah disusun tidak diterapkan.
简单地说,标准操作程序(SOP)是一种标准化的操作机制。在理想情况下,将标准操作规程应用于商业组织将使该组织走上更好的道路。使用标准操作规程将使本组织积极、有效地运作。在私营企业的背景下,作者提到标准操作规程是为了提高员工表现;保证产品质量;增加公司利润;以及扩大公司的手段。然而,作家经常发现,组织SOP的应用程序被证明是不适用于公司的。SOP只是变成了一份文件,没有给公司任何附加价值。事实上,起草工作需要人力、财政和相当长的时间。这本书将生动地、尖锐地解释为什么会发生这种情况。根据标准操作规程的作者、执行人员、评价人员和开发人员的个人经验,至少有26个问题导致该公司组织的SOP不适用,实际上对公司造成了伤害。其中一些问题是无能的SOP主任;复制粘贴的公司;SOP是基于公司的使命而编写的;编制的SOP并不适用。
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引用次数: 0
Pengembangan SDM Iptek (peneliti dan perekayasa) sebagai kunci keberhasilan Riset dan Teknologi di Indonesia 这是印尼研究和技术成功的关键
Pub Date : 2019-11-05 DOI: 10.31845/JWK.V22I1.143
Asih Setiawati
This study focuses on researcher human resources of government research and development institutions in Indonesia, who are facing the issues of low research and development outputs and minimum impacts to the market. Employing post-positivism paradigm,  qualitative data collection method, it aims to examine the ideal development of future researcher HRs. The findings indicate that the research and development institutions had good awareness of the concept of human resource development, giving opportunities for researchers to learn. However, it is also revealed that the institutions were not on the right track in developing human resources, which includes trainings and development, and career and organization development. This research recommends the establishment of leader (management), both as the head of the program/team that acts as a team of change and a framework of integrated human resource development, comprising individual development aspects, career, and organizations accurately implemented using particular stages from analysis, design, implementation and evaluation. The need to conduct needs analysis of training and development. It has been  identified that prior to the analysis of training and development, track records of researchers, businesses with their databases, and activities of development and evaluation are needed as feedback for the team of change in the available human resource development theory.
本研究的重点是印尼政府研发机构的研究人员人力资源,他们面临着研发产出低、对市场影响小的问题。运用后实证主义范式、定性数据收集方法,探讨未来研究者人力资源的理想发展。研究结果表明,研究开发机构对人力资源开发概念的认识较好,为研究人员提供了学习的机会。但是,调查结果还显示,大学在培训和开发、职业和组织发展等人力资源开发方面,没有走在正确的轨道上。本研究建议建立领导者(管理层),既作为项目/团队的负责人,作为变革团队,也建立综合人力资源开发的框架,包括个人发展方面,职业生涯和组织,通过分析,设计,实施和评估的特定阶段准确实施。需要对培训和发展进行需求分析。已经确定,在分析培训和发展之前,需要研究人员的跟踪记录、企业及其数据库以及发展和评价活动,作为现有人力资源发展理论变化小组的反馈。
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引用次数: 0
Analisis Perencanaan Electronic Learning Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Bandung 万隆州立行政学院电子学习学院管理分析
Pub Date : 2019-11-05 DOI: 10.31845/JWK.V22I1.139
Rodlial Ramdhan Tackbir Abubakar
Abstrak Penelitian ini dilakukan untuk menganalisis sejauh mana perencanaan E-Learning Di Sekolah Tinggi Ilmu Administrasi Sekolah Lembaga Administrasi Negara Bandung. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data yang digunakan yaitu observasi, wawancara, dan dokumentasi. Hasil analisis menunjukkan bahwa perencanaan e-learning telah didasarkan pada peraturan perundang-undangan yang berlaku, sedangkan perencanaan e-learning ditinjau dari aspek Sumber Daya Manusia sudah sangat baik karena memiliki tim pengelola dengan kompetensi yang mumpuni, selain itu perencanaan e-learning dari ditinjau dari bahan ajar sudah terdapat upaya yang sistematis dan terencana, dan perencanaan e-learning ditinjau dari sarana prasarana sudah cukup baik namun perlu adanya pengembangan-pengembangan aplikasi dan penyediaan ruang studio yang berfungsi untuk menunjang efektifitas penerapan e-learning. Kata Kunci: analisis perencanaan, e-learning, pembelajaran elektronik
本研究是为了分析万隆州立行政学院高中管理学院的E-Learning规划程度而进行的。本研究采用描述性质的方法,采用观察、采访和记录等数据收集技术。e-learning已经规划分析结果表明,基于现行的立法规定,而人力资源规划(united nations high commissioner for refugees)表示e-learning方面已经很好了,因为它有熟练的管理团队的能力(united nations high commissioner for refugees)表示,此外的e-learning规划教材已经有系统的努力和计划,基础设施的e-learning规划是充分的,但需要开发应用程序和提供工作室空间,以支持e-learning应用的有效性。关键词:规划分析、学习、电子学习
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引用次数: 0
Menghitung Dampak Return Of Training Investment (ROTI) Pada Peningkatan Kinerja Pemerintah 计算培训投资回归对提高政府绩效的影响
Pub Date : 2019-11-05 DOI: 10.31845/jwk.v22i1.167
Krismiyati Tasrin
Pemerintah akan menaikkan anggaran pengembangan SDM Aparatur di tingkat kementerian dan lembaga menjadi 14 triliun pada APBN 2019 (“Tahun 2019, Pemerintah Naikkan Anggaran untuk Pengembangan SDM Menjadi Rp. 14 Triliun,” 2018). Sementara itu, di level daerah, besaran anggaran pengembangan SDM Aparatur pun juga mengalami kenaikan. Melalui Surat Edaran Kementerian Dalam Negeri No. 893.5/9030/SJ, Pemerintah daerah diwajibkan mengalokasikan sejumlah tertentu anggaran pengembangan kompetensi bagi aparatur daerahnya pada APBD Tahun Anggaran 2019. Kebijakan ini dibuat agar fokus pengembangan SDM yang dicanangkan pemerintah di tahun 2019 benar-benar dapat direalisasikan.
到2018年,政府将部长级人事部人事部的发展预算增加到14万亿卢比(“2019年,政府将人力资源开发预算提高到14万亿卢比”)。与此同时,在地区层面,人力资源开发预算也在增加。根据内政部内政部2005年5月30日/9030/SJ的法令,当地政府被要求在APBD年度为其地勤部门分配一定数量的能力发展预算。制定这项政策是为了实现政府在2019年募集的资源开发重点。
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引用次数: 1
THE RELATIONAL ANALYSIS OF ORGANIZATIONAL CULTURE AND LEADERSHIP STYLE ON WORK MOTIVATION OF EMPLOYEES IN THE ACHIEVEMENT OF COMPLETE SYSTEMATIC LAND REGISTRATION TARGETS (CASE STUDY OF KEBUMEN DISTRICT LAND OFFICE) 组织文化与领导方式对完成系统性土地登记目标中员工工作动机的关系分析(以科布门区土地局为例)
Pub Date : 2019-07-11 DOI: 10.31845/jwk.v22i1.144
H. Arnowo
Target achievement of Complete Systematic Land Registration in Kebumen Regency in 2017 as many as 50,000 fields have been completely completed (100%). The success is inseparable from the role of the leadership and employees of the Land Office of Kebumen Regency. The success of achieving the targets of Complete Systematic Land Registration activities (PTSL) is determined by employee motivation. Factors that play a role in employee motivation include the leadership style and organizational culture. Scientific Writing Research aims to determine the relationship between leadership style and organizational culture on employee work motivation associated with achieving PTS targets. The results of data processing using the correlation test show that there are significant influences and strong influences from each and collectively the factors of leadership style and organizational culture on the work motivation of the Kebumen Regency Land Office employees. This influence proves that the success of achieving the target activities must involve all elements of the employee to be responsible and professionally complete the task. The role of leaders in mobilizing and motivating employees is very important in order to create a positive organizational culture.
2017年科布门县完成系统土地登记目标完成5万块田(100%)。项目的成功离不开科布门地政局领导和员工的作用。“全面系统土地注册”的目标能否成功,主要取决于员工的积极性。影响员工激励的因素包括领导风格和组织文化。科学写作研究旨在确定领导风格和组织文化对实现PTS目标相关的员工工作动机的关系。运用相关检验对数据进行处理的结果表明,领导风格和组织文化各因素对科布门地政局员工的工作动机都有显著影响,且各因素对科布门地政局员工的工作动机都有较强的影响。这种影响证明,目标活动的成功实现必须涉及员工的所有要素,负责并专业地完成任务。为了创造积极的组织文化,领导者在动员和激励员工方面的作用非常重要。
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引用次数: 1
ANALISIS IMPLEMENTASI KEBIJAKAN TERMINAL PARKIR ELEKTRONIK DI KOTA BANDUNG 分析万隆电子停车场政策执行情况
Pub Date : 2018-11-26 DOI: 10.31845/jwk.v21i2.108
Muhammad Taufan Qohar
Penelitian ini bertujuan untuk menganalisis apakah kebijakan terminal parkir elektronik yang dilaksanakan oleh Pemerintah Kota Bandung berhasil atau gagal. Penerapan kebijakan ini bertujuan untuk meningkatkan pendapatan asli daerah dari retribusi parkir dengan menggunakan metode pembayaran non tunai. Berdasarkan hasil penelitian, retribusi parkir memiliki potensi yang sangat besar untuk meningkatkan pendapatan asli daerah sehingga penerapan terminal parkir elektronik diharapkan dapat meningkatkan pendapatan asli daerah sesuai dengan sasaran yang telah ditetapkan. Analisis implementasi ini menggunakan penelitian kualitatif deskriptif. Metode pengumpulan data yang digunakan adalah studi pustaka, observasi dan wawancara mendalam. Hasil analisis menunjukkan bahwa kinerja output dan kinerja outcomes kebijakan terminal parkir elektronik di Kota Bandung belum optimal. Target pendapatan asli daerah dari retribusi parkir yang ditetapkan belum berhasil dicapai. Meskipun begitu sejak terminal parkir elektronik ini diterapkan, terjadi peningkatan pendapatan asli daerah retribusi parkir yang merupakan sebuah dampak positif. Faktor utama yang sangat mempengaruhi berhasil tidaknya kebijakan ini adalah kesadaran masyarakat dalam mendukung kebijakan pemerintah. Potensi peningkatan pendapatan asli daerah dari retribusi parkir sangat besar, sehingga hendaknya kebijakan ini senantiasa ditingkatkan lagi kinerjanya guna memaksimalkan potensi yang ada.
本研究旨在分析万隆政府实施的电子停车政策是否成功或失败。该政策的实施旨在利用非现金支付的方式增加停车场报复的当地收入。根据研究结果,税收具有巨大的潜力,可以增加当地的收入,因此,预计使用电子停车场终点站可以根据设定的目标增加当地的收入。使用描述性质的研究对实现进行分析。所使用的数据收集方法是对库、观察和深入访谈的研究。分析结果表明,万隆电子停车场终端政策的输出和执行还不是最佳的。未达到既定停车场报复区域的原始收入目标。然而,自从使用了这些电子停车终端以来,当地的停车场税收增加了,这是一个积极的影响。影响这些政策成败的一个主要因素是公众支持政府政策的意识。增加停车场报复区域的原收入潜力是巨大的,因此政策应该不断提高,以最大限度地提高现有潜力。
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引用次数: 4
Pengembangan Pelatihan Paten Untuk Meningkatkan Kinerja Camat Dalam Melaksanakan Program Pelayanan Administrasi Terpadu Kecamatan 专利培训开发,以提高Camat在执行街道统一管理服务计划方面的表现
Pub Date : 2018-11-26 DOI: 10.31845/JWK.V21I2.112
S. Supriyanto
Kecamatan integrated administration service training (patent) aims to improve the operational quality of patents. This study aims to analyze the factual model, design a hypothetical model and develop a patent training model in order to improve the performance of the camat in leading the implementation of patents. The research method is research and development. Data collection techniques include documentation studies, observations, interviews, and questionnaires, data validity is done with reliability, validity, and triangulation of data, while data analysis techniques use qualitative, quantitative and experimental models. The results showed that the factual model of needs analysis, training planning and target material was only for the staff of the district apparatus. Based on the factual model, a hypothetical model is included: (1) planning oriented to improving the performance of the subdistrict head; (2) implementation: following general and specific learning objectives and actual issues, success stories and (3) control: at the end of the training pre-test and post-training are conducted. Then the final model of patent training was developed to improve the performance of the subdistrict head. Conclusion: Patent development training can improve one's managerial ability, managerial skills: a) Technical skills, b) Skills in human relationships and c) Conceptual skills. Research Implications: The Central Java Provincial Government conducted a more in-depth study of training needs to strengthen the delivery of public services in realizing good governance. Districts always create innovations to improve better public services.
科卡马坦专利综合管理服务培训旨在提高专利业务质量。本研究旨在分析事实模型,设计假设模型,开发专利培训模型,以提高领导专利实施的能力。研究方法是研究和开发。数据收集技术包括文献研究、观察、访谈和问卷调查,数据有效性是通过数据的可靠性、有效性和三角测量来完成的,而数据分析技术则使用定性、定量和实验模型。结果表明,需求分析、培训计划和目标材料的事实模型仅适用于地区机构工作人员。在事实模型的基础上,提出了一种假设模型:(1)以提高街道负责人绩效为导向的规划;(2)实施:遵循一般和具体的学习目标和实际问题、成功案例;(3)控制:在培训结束时进行前测和后测。在此基础上,建立了提高街道区长绩效的专利培训模型。结论:专利开发培训可以提高一个人的管理能力,管理技能:a)技术技能,b)人际关系技能,c)概念技能。研究意义:中爪哇省政府对培训需求进行了更深入的研究,以加强公共服务的提供,实现善治。各区总是通过创新来改善公共服务。
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引用次数: 0
Wage Premium of the Public Sector in Indonesia 印度尼西亚公共部门的工资溢价
Pub Date : 2018-11-26 DOI: 10.31845/JWK.V21I2.96
Rizky Fitria
Are Indonesian government officials overpaid? If they are, should Indonesia’s decision makers reduce the civil servants’ wage rate? Practically, the best comparison for the public sector’s wage is the private sector’s remuneration. Therefore, this study investigates the wage differential between public and private sectors in Indonesia. To obtain robust estimations, it needs to eliminate the effects from differences in workers’ and jobs’ characteristic as well as the selection bias problem. Therefore, it applies various methodologies such as Heckman Correction Method and Quantile Wage Regression by using the newest data retrieved from Indonesia Family Life Survey (IFLS) 5 in 2014. The results suggest that differences in wages among two sectors are positive, meaning that Indonesia’s government workers earned higher wages with respect to their private counterparts. Some of those results were consistent with former studies in other countries but revealed different trends compared to previous Indonesian data. The wage gap found in this study was higher for individuals with tertiary education level and varied along the wage distribution.
印尼政府官员薪酬过高吗?如果是的话,印尼的决策者应该降低公务员的工资率吗?实际上,公共部门工资的最佳比较是私营部门的薪酬。因此,本研究调查了印度尼西亚公共部门和私营部门之间的工资差异。为了获得稳健的估计,它需要消除工人和工作特征差异的影响以及选择偏差问题。因此,它采用各种方法,如Heckman修正法和分位数工资回归,并使用从2014年印度尼西亚家庭生活调查(IFLS) 5中检索的最新数据。研究结果表明,两个部门之间的工资差异是正的,这意味着印尼政府工作人员的工资高于私营部门工作人员。其中一些结果与其他国家以前的研究结果一致,但与印度尼西亚以前的数据相比,显示出不同的趋势。本研究发现,受过高等教育的个体的工资差距更大,并且随着工资分布的变化而变化。
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引用次数: 0
Deskripsi Perbedaan Tingkat Kepuasan dengan Tingkat Kepentingan Peserta Pelatihan pada Pelayanan Balai Pelatihan Kesehatan di Batam 描述满意度与在巴淡的培训大厅服务的实习生的兴趣不同
Pub Date : 2018-11-26 DOI: 10.31845/jwk.v21i2.97
S. Supriyono
This study aims to determine the picture of the relationship of differences in the level of satisfaction and the interests of trainees to the service in Batam of health training national. Population in this research is all training participant who use service. The sample in this research is saturated samples, where all the participants, with the number of respondents as many as 379 people. From the normality test results, obtained the result that all variables are no normal distribution, so the test used is Mann Whitney Test. The method of data collection is documentary search. The results of data processing are presented in the form of tables and graphs. From the satisfaction level obtained an average result of 5.38% stated not satisfied, with the worst service is on service to the complaint that is equal to 10% and best / highest in call center service   While the average interest rate of 0.08% of respondents stated that it is not important, with service is not important in marketing services, administration and toilet that is each of 0.3%, and service complaints of 0.2%.  The result of the research at 95% significance level obtained p value 0,00> 0,05 Thus it can be concluded that there is no difference of level of satisfaction and level of importance to service  in Batam of  health training national at 2016. 
本研究的目的是确定在巴淡岛的卫生培训国家学员的服务满意度和利益的差异的关系的图片。本研究的人群均为使用服务的培训参与者。本研究的样本为饱和样本,其中所有参与者,受访者人数多达379人。从正态性检验结果中,得到所有变量都不是正态分布的结果,因此采用Mann Whitney检验。资料收集的方法是文献检索。数据处理的结果以表格和图表的形式呈现。从满意度得到的平均结果是5.38%的人表示不满意,其中最差的服务是对服务的投诉,等于10%,最好/最高的是呼叫中心服务,而平均0.08%的受访者表示不重要,服务不重要的是营销服务,行政和厕所,各占0.3%,服务投诉0.2%。在95%显著性水平下的研究结果得到p值0,000 >,05,因此可以得出结论,2016年巴淡岛健康培训国家的满意度和服务重要性水平没有差异。
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引用次数: 5
Analisis Perumusan Kebijakan Perencanaan Pembangunan Visi DIY "Menyongsong Abad Samudera Hindia" dalam Perancangan RPJMD DIY 2017-2022 在设计《印度迎接印度洋》2012 -2022年中的“迎接印度洋世纪”计划政策制定分析
Pub Date : 2018-11-26 DOI: 10.31845/JWK.V21I2.107
Anggalih Bayu Muh. Kamim, Ichlasul Amal, M. R. Khandiq
Penelitian ini mencoba menggali secara kritis dan mengevaluasi proses perumusan kebijakan dengan empat pendekatan yang digunakan dalam penyusunan kebijakan sesuai dengan Permendagri Nomor 86 Tahun 2017, yakni pendekatan politis, pendekatan teknokratis, pendekatan partisipatif dan pendekatan top down serta botttom-up yang akan digunakan untuk memahami proses perumusan kebijakan RPJMD DIY 2017-2022 dan sinkronisasinya dengan RPJMN 2014-2019. Penggambaran teoritis dengan rational-comprehensive menitikberatkan pengedepanan perumusan kebijakan secara rasional dengan menggunakan data secara komprehensif. Pengumpulan data dilakukan melalui wawancara mendalam dengan purposive sampling, serta teknik dokumentasi dengan melacak laporan riset, hasil kajian pemerintah dan hasil kajian LSM. Penelitian ini menunjukan bahwa pendekatan teknokratis masih dominan dalam proses perumusan kebijakan RPJMD DIY 2017-2022. Mekanisme birokratis masih menjadi primadona dalam upaya penyelesaian perencanaan pembangunan di DIY.
这项研究试图挖掘和批判性地评估政策制定过程中使用的四种方法起草政策符合Permendagri 86号2017年政治方针、方法技术官僚,自上而下参与的方法和方法以及将用于了解政策制定过程的botttom-up RPJMD DIY 2017-2022和同步RPJMN 2014-2019。关于理性综合的理论阐述将全面利用数据提出理性的政策建议书。数据收集是通过对采样目标的深入采访,以及通过跟踪研究报告、政府研究和非政府组织研究的文件技术进行的。这项研究表明,技术官僚在制定RPJMD DIY策略的过程中仍然占主导地位。官僚机构在DIY的建设计划工作中仍处于领先地位。
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引用次数: 1
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Jurnal Wacana Kinerja
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