Pub Date : 2019-08-31DOI: 10.20473/JMTT.V12I2.13891
Ompang Reski Hasibuan, Eko Setyawan, Dewi Luqmania, Eka Setia Budi, Baling Kustriyono, S. Suyatno, T. R. Biyanto
This research background is the establishment of a legal rule regarding Corporate Social Responsibility (CSR) in 2007. This study aims to discuss the positive impact of CSR implementation by companies in Kramatinggil, Gresik, East Java. The research subjects are the people who are the majority have a high school education background. The method used in the study of the application of CSR is a qualitative descriptive method. The qualitative approach in this research uses a phenomenological. Data processing, in this case, is done by categorising field notes from the results of depth interviews. Data processing is also done from the effects of survey data that has been processed and then narrated and from the impact of FGD (Focus Group Discussion) conducted for beneficiaries. The result shows that the community have proven to be successful in increasing the ratio of gardens to the entire space used by the application of vertical gardens and Planting Fruits in Pot (Tabulampot). The activity showed that the company's CSR in the Kramatinggil area had succeeded in conserving natural resources and the welfare of the surrounding population.
{"title":"Kampung Hijau Produktif Sebagai Penerapan Corporate Social Responsibility","authors":"Ompang Reski Hasibuan, Eko Setyawan, Dewi Luqmania, Eka Setia Budi, Baling Kustriyono, S. Suyatno, T. R. Biyanto","doi":"10.20473/JMTT.V12I2.13891","DOIUrl":"https://doi.org/10.20473/JMTT.V12I2.13891","url":null,"abstract":"This research background is the establishment of a legal rule regarding Corporate Social Responsibility (CSR) in 2007. This study aims to discuss the positive impact of CSR implementation by companies in Kramatinggil, Gresik, East Java. The research subjects are the people who are the majority have a high school education background. The method used in the study of the application of CSR is a qualitative descriptive method. The qualitative approach in this research uses a phenomenological. Data processing, in this case, is done by categorising field notes from the results of depth interviews. Data processing is also done from the effects of survey data that has been processed and then narrated and from the impact of FGD (Focus Group Discussion) conducted for beneficiaries. The result shows that the community have proven to be successful in increasing the ratio of gardens to the entire space used by the application of vertical gardens and Planting Fruits in Pot (Tabulampot). The activity showed that the company's CSR in the Kramatinggil area had succeeded in conserving natural resources and the welfare of the surrounding population.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46565699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-08-08DOI: 10.20473/JMTT.V12I1.14115
Muhammad Madyan, H. Adila, Novian Abdi Firdausi
This research analyzes the correlation between stock markets worldwide. Developing countries stock exchanges are represented by China and Indonesia, whereas developed countries stock exchanges are represented by Germany, Japan, Australia, Singapore, and the United States. Using stock’s daily close prices as data, then assessed with Vector Error Correction Model and Granger Causality. Analyzed indexes are Shanghai Stock Exchange Composite (SHCOMP), Indeks Harga Saham Gabungan (IHSG), Dow Jones Industrial Average (DJIA), Nikkei225 (NKY), Deutscher Aktien Index (DAX), All Ordinaries Index (AOI), and Strait Times Index (STI). Stock data grouped into two periods, the first period is the Asian Financial Crisis in 1 January 1998-31 December 2003, while second period is the Subprime Mortgage crisis in 1 January 2008-31 December 2013. Research results show correlations between analyzed stock indexes in both long run and short run relationship in the firstperiod as well asthe second period, however the correlation between Singapore’s and Indonesia’s stock exchange in second period is unproven.
{"title":"Keterkaitan Antar Bursa Efek Dunia (Studi Kasus pada Bursa Efek Negara Maju dan Negara Berkembang)","authors":"Muhammad Madyan, H. Adila, Novian Abdi Firdausi","doi":"10.20473/JMTT.V12I1.14115","DOIUrl":"https://doi.org/10.20473/JMTT.V12I1.14115","url":null,"abstract":"This research analyzes the correlation between stock markets worldwide. Developing countries stock exchanges are represented by China and Indonesia, whereas developed countries stock exchanges are represented by Germany, Japan, Australia, Singapore, and the United States. Using stock’s daily close prices as data, then assessed with Vector Error Correction Model and Granger Causality. Analyzed indexes are Shanghai Stock Exchange Composite (SHCOMP), Indeks Harga Saham Gabungan (IHSG), Dow Jones Industrial Average (DJIA), Nikkei225 (NKY), Deutscher Aktien Index (DAX), All Ordinaries Index (AOI), and Strait Times Index (STI). Stock data grouped into two periods, the first period is the Asian Financial Crisis in 1 January 1998-31 December 2003, while second period is the Subprime Mortgage crisis in 1 January 2008-31 December 2013. Research results show correlations between analyzed stock indexes in both long run and short run relationship in the firstperiod as well asthe second period, however the correlation between Singapore’s and Indonesia’s stock exchange in second period is unproven.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46684762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-08-07DOI: 10.20473/JMTT.V12I1.12812
Deandra Vidyanata
The celebrity endorsement strategy is considered as one of the promotional tools attract consumers. However, the effectiveness of these strategies in forming brand equity is still questionable. This study aims to examine the effect of the celebrity endorsement strategy on brand equity of endorsed brands. This study uses brand credibility as a mediating variable because endorser credibility is expected to be transferred to brands that will influence the formation of brand equity. The object of research used in this study is OPPO smartphone consumers, that have been increased significantly within the past 4 years. In addition, it is known that many OPPO brands endorse celebrities to introduce their products. The results of this study indicate that the use of celebrity endorsers is not directly able to form brand equity, but the use of celebrity endorsers causes the formation of brand credibility which is ultimately able to form brand equity.
{"title":"Peran Brand Credibility Sebagai Mediasi Pengaruh Strategi Celebrity Endorsement Terhadap Brand Equity","authors":"Deandra Vidyanata","doi":"10.20473/JMTT.V12I1.12812","DOIUrl":"https://doi.org/10.20473/JMTT.V12I1.12812","url":null,"abstract":"The celebrity endorsement strategy is considered as one of the promotional tools attract consumers. However, the effectiveness of these strategies in forming brand equity is still questionable. This study aims to examine the effect of the celebrity endorsement strategy on brand equity of endorsed brands. This study uses brand credibility as a mediating variable because endorser credibility is expected to be transferred to brands that will influence the formation of brand equity. The object of research used in this study is OPPO smartphone consumers, that have been increased significantly within the past 4 years. In addition, it is known that many OPPO brands endorse celebrities to introduce their products. The results of this study indicate that the use of celebrity endorsers is not directly able to form brand equity, but the use of celebrity endorsers causes the formation of brand credibility which is ultimately able to form brand equity.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"21 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41260912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-08-06DOI: 10.20473/JMTT.V12I1.12196
Y. Pratama, E. Firmansyah
This study aims to compare the performance and service expectations from an otobus (PO) company in the city of Bandung. The company is PO Grand Star Holiday Transport. The research is using five dimensions, namely the dimensions of reliability, responsiveness, assurance, empathy and tangibility. The method used in this research is the descriptive method by providing an overview of the level of service quality and the expectations of consumers. The data was collected by the method of field studies conducted by distributing written questionnaires. Based on the results of the study, it is known that the company's service quality is in the good category but it still does not meet the expectations of consumers. In conclution, this reasearch shows that there are things that need to be improved, especially related to the dimensions of empathy and reliability.
本研究旨在比较万隆市一家otobus（PO）公司的绩效和服务期望。该公司是PO Grand Star假日运输公司。这项研究使用了五个维度，即可靠性、反应性、保证性、同理心和有形性。本研究中使用的方法是描述性方法，通过提供服务质量水平和消费者期望的概述。数据是通过发放书面问卷进行实地调查的方法收集的。根据研究结果，我们知道该公司的服务质量属于良好类别，但仍不能满足消费者的期望。总之，这项研究表明，还有一些地方需要改进，尤其是在移情和可靠性方面。
{"title":"Kualitas Pelayanan pada Perusahaan Transportasi: Realisasi VS Ekspektasi","authors":"Y. Pratama, E. Firmansyah","doi":"10.20473/JMTT.V12I1.12196","DOIUrl":"https://doi.org/10.20473/JMTT.V12I1.12196","url":null,"abstract":"This study aims to compare the performance and service expectations from an otobus (PO) company in the city of Bandung. The company is PO Grand Star Holiday Transport. The research is using five dimensions, namely the dimensions of reliability, responsiveness, assurance, empathy and tangibility. The method used in this research is the descriptive method by providing an overview of the level of service quality and the expectations of consumers. The data was collected by the method of field studies conducted by distributing written questionnaires. Based on the results of the study, it is known that the company's service quality is in the good category but it still does not meet the expectations of consumers. In conclution, this reasearch shows that there are things that need to be improved, especially related to the dimensions of empathy and reliability.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48688023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-05-14DOI: 10.20473/JMTT.V12I1.11887
Rinova Budiman, A. Suroso, I. Hermadi
BB-Pascapanen website is an official website of Balai Besar Pascapanen Bogor whose mission is to be able to integrate information as a research institute producing technology and innovation of agricultural post-harvest that supports the realization of food sovereignty and farmers' welfare. Based on the regulation and to accommodate those missions the website has been developed. The purpose of this study is to analyze the quality of the BB-Pascapanen website through a 2QCV3Q model. This model was chosen because it has a multi-party approach involving three actors in the development of a website, website owner, web developer and user which will make an analysis of website quality management implemented more detail. The results of the analysis show from institution and web developer point of view that the feasibility dimension needs performance improvement. While the other dimensions from user point of view that need to be improved are the dimension of identity (attributes of website uniqueness, Impressum distinctness), content (attribute of information detail and accuracy), services (attribute of correspondence feature), locations (attribute of availability of Link, URL easy to remember, easy searching in website, addresses written in website exists in google map, hotline), and usability (attribute of layout structure, orientation navigation and response, download time).
BB Pascapanen网站是Balai Besar Pascapanen-Bogor的官方网站，其使命是能够整合信息，作为一家生产技术和农业收获后创新的研究机构，支持实现粮食主权和农民福利。根据该条例并为这些特派团提供便利，开发了网站。本研究的目的是通过2QCV3Q模型分析BB Pascapanen网站的质量。之所以选择这种模式，是因为它采用了一种多方参与的方法，涉及网站开发的三个参与者，网站所有者、网站开发人员和用户，这将使网站质量管理的分析更加详细。分析结果表明，从机构和网站开发人员的角度来看，可行性维度需要改进。而从用户角度来看，其他需要改进的维度是身份维度（网站唯一性属性、印象清晰度属性）、内容维度（信息细节和准确性属性）、服务维度（对应特征属性），位置（链接的可用性属性、易于记忆的URL、在网站中易于搜索、在网站上写的地址存在于谷歌地图、热线中）和可用性（布局结构的属性、定向导航和响应、下载时间）。
{"title":"Website Quality Analysis of Balai Besar Pascapanen Bogor Using 2QCV3Q Model","authors":"Rinova Budiman, A. Suroso, I. Hermadi","doi":"10.20473/JMTT.V12I1.11887","DOIUrl":"https://doi.org/10.20473/JMTT.V12I1.11887","url":null,"abstract":"BB-Pascapanen website is an official website of Balai Besar Pascapanen Bogor whose mission is to be able to integrate information as a research institute producing technology and innovation of agricultural post-harvest that supports the realization of food sovereignty and farmers' welfare. Based on the regulation and to accommodate those missions the website has been developed. The purpose of this study is to analyze the quality of the BB-Pascapanen website through a 2QCV3Q model. This model was chosen because it has a multi-party approach involving three actors in the development of a website, website owner, web developer and user which will make an analysis of website quality management implemented more detail. The results of the analysis show from institution and web developer point of view that the feasibility dimension needs performance improvement. While the other dimensions from user point of view that need to be improved are the dimension of identity (attributes of website uniqueness, Impressum distinctness), content (attribute of information detail and accuracy), services (attribute of correspondence feature), locations (attribute of availability of Link, URL easy to remember, easy searching in website, addresses written in website exists in google map, hotline), and usability (attribute of layout structure, orientation navigation and response, download time).","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43676141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-05-02DOI: 10.20473/JMTT.V12I1.12322
Wisdawaty Situmorang, Nadjadji Anwar, T. S. Sidharti
Retention basin is one of the most reliable water resources infrastructures to supply raw water needs in Bintan Regency, one of them is Sei Gesek Retention Basin. Water debit of Sei Gesek Retention Basindecrease every year. In addition, blooming algae on storage surface,and handling of sedimentationthat has never been implemented is feared to affect the performance of raw water supply. Therefore it is necessary to evaluate the raw water supply ofSei Gesek Retention Basin. In this study, performance evaluation is carried out using a balanced scorecard that uses five perspectives (Critical Performance Area) in measuring the organization performance, namely mission, customers, learning and development, internal business processes, and finance. Grading for the questionnaire refers to assessment guide prepared by the author with using a rating scale 1 to 5. From the study results obtained the performance value for each perspectives they are mission is 4.34; customer is 4.28; learning and development is 4.16; internal business process is 4.24, and financial is 4.25. Therefore, performance of raw water supply for Sei Gesek Retention Basin is considered good.
{"title":"Evaluasi kinerja penyediaan air baku Embung Sei Gesek dengan pendekatan Balanced Scorecard","authors":"Wisdawaty Situmorang, Nadjadji Anwar, T. S. Sidharti","doi":"10.20473/JMTT.V12I1.12322","DOIUrl":"https://doi.org/10.20473/JMTT.V12I1.12322","url":null,"abstract":"Retention basin is one of the most reliable water resources infrastructures to supply raw water needs in Bintan Regency, one of them is Sei Gesek Retention Basin. Water debit of Sei Gesek Retention Basindecrease every year. In addition, blooming algae on storage surface,and handling of sedimentationthat has never been implemented is feared to affect the performance of raw water supply. Therefore it is necessary to evaluate the raw water supply ofSei Gesek Retention Basin. In this study, performance evaluation is carried out using a balanced scorecard that uses five perspectives (Critical Performance Area) in measuring the organization performance, namely mission, customers, learning and development, internal business processes, and finance. Grading for the questionnaire refers to assessment guide prepared by the author with using a rating scale 1 to 5. From the study results obtained the performance value for each perspectives they are mission is 4.34; customer is 4.28; learning and development is 4.16; internal business process is 4.24, and financial is 4.25. Therefore, performance of raw water supply for Sei Gesek Retention Basin is considered good. ","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42119189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-04-30DOI: 10.20473/JMTT.V12I1.11707
A. Ali, Aji Hermawan, Yudha Heryawan Asnawi
The purpose of this study is to analyze the understanding responden of Talent Management (TM), concepts, practices and challenges in implementation of TM. Respondents consists of stakeholder (Professional HR, Senior executives, Line Managers) and TM participants. Qualitative approach is adopted in the study with case study at PT Unilever Indonesia Tbk as a multinational company (MNC). Findings in this study indicate that TM implementation will depend on the culture, type of company, and individual of the company. Understanding of the TM concept has different at each level. TM practices at PT Unilever Indonesia Tbk use the inclusive people approach. The TM program is good enough and synergizes with long-term business strategies; however, still has a lot of improvement, and practice of TM more on 70% experience or on the job assignment, 20% coaching and mentoring, and 10% formal development.
本研究的目的是分析人才管理（TM）的理解响应者、实施TM的概念、实践和挑战。响应者包括利益相关者（专业人力资源、高管、直线经理）和TM参与者。本研究采用定性方法，以PT Unilever Indonesia Tbk作为一家跨国公司进行案例研究。本研究的结果表明，TM的实施将取决于公司的文化、公司类型和个人。对TM概念的理解在各个层面上都有所不同。PT Unilever Indonesia Tbk的TM实践采用了包容各方的方法。TM计划足够好，并与长期商业战略协同作用；然而，仍然有很多改进，TM的实践更多地依赖于70%的经验或工作分配，20%的辅导和指导，以及10%的正式发展。
{"title":"Konsep dan tantangan dalam implementasi talent management di perusahaan multinasional: Studi kasus PT Unilever Indonesia Tbk","authors":"A. Ali, Aji Hermawan, Yudha Heryawan Asnawi","doi":"10.20473/JMTT.V12I1.11707","DOIUrl":"https://doi.org/10.20473/JMTT.V12I1.11707","url":null,"abstract":"The purpose of this study is to analyze the understanding responden of Talent Management (TM), concepts, practices and challenges in implementation of TM. Respondents consists of stakeholder (Professional HR, Senior executives, Line Managers) and TM participants. Qualitative approach is adopted in the study with case study at PT Unilever Indonesia Tbk as a multinational company (MNC). Findings in this study indicate that TM implementation will depend on the culture, type of company, and individual of the company. Understanding of the TM concept has different at each level. TM practices at PT Unilever Indonesia Tbk use the inclusive people approach. The TM program is good enough and synergizes with long-term business strategies; however, still has a lot of improvement, and practice of TM more on 70% experience or on the job assignment, 20% coaching and mentoring, and 10% formal development.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46046223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-03-04DOI: 10.20473/JMTT.V11I3.11338
E. Gunawan, Anggraeni Sukmawati, Aida Vitayala
This study to analyze the effect of workload on turnover intention, workload on job satisfaction, competence on job satisfaction, competence on turnover intention, training on job satisfaction and job satisfaction on turnover intention. Data was collected through interviews using a questionnaire. Respondents in MNC Media division news gathering employees numbered 202 people. The analytical method used in this study is Structural Equation Modeling (SEM) which is processed using AMOS 22. The results of this study indicate that workloads have a significant effect on decreasing job satisfaction. Besides that the workload increases the desire to get out of work or company. Training has the effect of increasing job satisfaction from employees towards their employment. Employee competencies are known to have a positive influence on satisfaction but negative on turnover intention. While job satisfaction has a positive influence on turnover intention, the lower the job satisfaction, the higher the desire to get out.
{"title":"Analisis Faktor-Faktor yang Memengaruhi Turnover Intention (Studi Kasus Pada Divisi News Gathering Mnc Media)","authors":"E. Gunawan, Anggraeni Sukmawati, Aida Vitayala","doi":"10.20473/JMTT.V11I3.11338","DOIUrl":"https://doi.org/10.20473/JMTT.V11I3.11338","url":null,"abstract":"This study to analyze the effect of workload on turnover intention, workload on job satisfaction, competence on job satisfaction, competence on turnover intention, training on job satisfaction and job satisfaction on turnover intention. Data was collected through interviews using a questionnaire. Respondents in MNC Media division news gathering employees numbered 202 people. The analytical method used in this study is Structural Equation Modeling (SEM) which is processed using AMOS 22. The results of this study indicate that workloads have a significant effect on decreasing job satisfaction. Besides that the workload increases the desire to get out of work or company. Training has the effect of increasing job satisfaction from employees towards their employment. Employee competencies are known to have a positive influence on satisfaction but negative on turnover intention. While job satisfaction has a positive influence on turnover intention, the lower the job satisfaction, the higher the desire to get out. ","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43149909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-02-11DOI: 10.20473/JMTT.V11I3.10024
M. Tanu, Rita Komala Dewi, Heni Iswati
E-commerce has been used in many business transactions because of its practicality and easiness for the users. In addition, it also provides easiness in control. The use of electronic money (e-money) as a non-cash payment alternative has a huge potential in decreasing the use of cash money. E-money provides faster and more comfortable transactions compared to the cash money, especially for the small-amount transactions. With e-money, every transaction is simpler, cheaper, and easier both for the buyers and sellers. One of the government interventions has recently been that every highway transaction can only be paid using e-money. This policy has resulted in a various response from the consumers or society at large. This research is aimed at exploring the perception of the consumers or society in Bandung on e-money policy for highway service payment. The method used in this research is a descriptive method. The data collection techniques used are literature study and questionnaire distributed to 100 respondents who ever used e-money in their transaction. The results of this research showed that the implementation of e-money is already good. But, there are some constraints in the aspect of service and technology. Those things are based on the measurement using the basic model of Technology Acceptance Model (TAM).
{"title":"Customer Perception of Bandung City Societyon E-Money Usage for the Highway Service Payment","authors":"M. Tanu, Rita Komala Dewi, Heni Iswati","doi":"10.20473/JMTT.V11I3.10024","DOIUrl":"https://doi.org/10.20473/JMTT.V11I3.10024","url":null,"abstract":"E-commerce has been used in many business transactions because of its practicality and easiness for the users. In addition, it also provides easiness in control. The use of electronic money (e-money) as a non-cash payment alternative has a huge potential in decreasing the use of cash money. E-money provides faster and more comfortable transactions compared to the cash money, especially for the small-amount transactions. With e-money, every transaction is simpler, cheaper, and easier both for the buyers and sellers. One of the government interventions has recently been that every highway transaction can only be paid using e-money. This policy has resulted in a various response from the consumers or society at large. This research is aimed at exploring the perception of the consumers or society in Bandung on e-money policy for highway service payment. The method used in this research is a descriptive method. The data collection techniques used are literature study and questionnaire distributed to 100 respondents who ever used e-money in their transaction. The results of this research showed that the implementation of e-money is already good. But, there are some constraints in the aspect of service and technology. Those things are based on the measurement using the basic model of Technology Acceptance Model (TAM).","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44907671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-15DOI: 10.20473/JMTT.V11I3.10611
Masrukin Masrukin, M. Hubeis, Harie Wijayanto
Since 2012, management of PTPN V Pekanbaru implemented a new system of performance appraisal, named Competency-Based Performance Management (CBPM) for replaced the earlier system. The difference between CBPM and the earlier system is CBPM use a set of measured performance indicator, while in the old system, performance appraisal done by graphic rating scale method. One of performance appraisal effectiveness indicator is organizational justice on performance appraisal. The purpose of this study is to analyze organizational justice in performance appraisal and their influence on satisfaction toward performance appraisal and employee’s performance. Data collected from 196 respondents from managerial employee by a set of online questionnaire with purposive sampling’s technique. Descriptive analysis carried out by mean value’s analysis and range’s criteria analysis. Hypothesis testing has done by Structural Equation Modelling-Partial Least Square (SEM-PLS) analysis. The descriptive analysis shows that organizational justice in the performance appraisal had run well and the employees had satisfied toward the performance appraisal. SEM-PLS analysis shows that organizational justice in performance appraisal effect to satisfaction of performance appraisal and employee’s performance significantly. Satisfaction toward performance appraisal does not play a role in mediating the influence of justice in the performance appraisal to employee performance
自2012年以来，PTPN V Pekanbaru的管理层实施了一个新的绩效评估系统，名为基于能力的绩效管理（CBPM），以取代早期的系统。CBPM与早期系统的不同之处在于，CBPM使用一套衡量的绩效指标，而在旧系统中，绩效评估采用图形评分量表法。绩效考核有效性指标之一是组织对绩效考核的公正性。本研究旨在分析绩效评估中的组织公平及其对绩效评估满意度和员工绩效的影响。采用有针对性的抽样技术，采用一套在线调查问卷，从196名管理人员中收集数据。采用均值分析和极差标准分析进行描述性分析。通过结构方程建模偏最小二乘（SEM-PLS）分析进行了假设检验。描述性分析表明，组织公正在绩效考核中运行良好，员工对绩效考核满意。SEM-PLS分析表明，绩效考核中的组织公正性对绩效考核满意度和员工绩效有显著影响。对绩效考核的满意度在绩效考核公正性对员工绩效的影响中不起中介作用
{"title":"Pengaruh Keadilan Organisasi dalam Penilaian Kinerja terhadap Kepuasan Penilaian dan Kinerja Karyawan","authors":"Masrukin Masrukin, M. Hubeis, Harie Wijayanto","doi":"10.20473/JMTT.V11I3.10611","DOIUrl":"https://doi.org/10.20473/JMTT.V11I3.10611","url":null,"abstract":"Since 2012, management of PTPN V Pekanbaru implemented a new system of performance appraisal, named Competency-Based Performance Management (CBPM) for replaced the earlier system. The difference between CBPM and the earlier system is CBPM use a set of measured performance indicator, while in the old system, performance appraisal done by graphic rating scale method. One of performance appraisal effectiveness indicator is organizational justice on performance appraisal. The purpose of this study is to analyze organizational justice in performance appraisal and their influence on satisfaction toward performance appraisal and employee’s performance. Data collected from 196 respondents from managerial employee by a set of online questionnaire with purposive sampling’s technique. Descriptive analysis carried out by mean value’s analysis and range’s criteria analysis. Hypothesis testing has done by Structural Equation Modelling-Partial Least Square (SEM-PLS) analysis. The descriptive analysis shows that organizational justice in the performance appraisal had run well and the employees had satisfied toward the performance appraisal. SEM-PLS analysis shows that organizational justice in performance appraisal effect to satisfaction of performance appraisal and employee’s performance significantly. Satisfaction toward performance appraisal does not play a role in mediating the influence of justice in the performance appraisal to employee performance","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49577641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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