Pub Date : 2014-08-08DOI: 10.1080/1072303X.2014.983215
LeEtta M. Schmidt
This article reviews the International Organization for Standardization's (ISO) new interlibrary loan transactions standard, ISO 18626:2014. An interview with the ISO Interlibrary Loan Transactions convener, Leif Andresen, is also provided.
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Pub Date : 2014-08-08DOI: 10.1080/1072303X.2014.962678
Nora Almeida
E-Reserves is a library support service that was conceived as a strategic, decentralized response to changes occurring in curricular resource formats during the 1990s. It is a service that has since become ubiquitous in academic libraries and one that is presently facing a crisis spurred by shifts in user culture, e-learning environments, and modes of scholarship production. Challenges facing E-Reserve services are compounded by a professional culture of isolation and by the absence of best practices and internal assessment measures that can serve as effective rubrics to measure changes or test the efficacy of current service models. This analysis of the history of E-Reserve services and evaluation of curricular support needs of faculty and students sheds light on the current crisis and envisions possible futures for the service. The article advocates for a move toward hybrid and iterative service models and highlights the importance of collaboration and outreach to ensure the future viability of E-Reserve services.
{"title":"Possible Futures: E-Reserves, Decentralization, and Collaboration","authors":"Nora Almeida","doi":"10.1080/1072303X.2014.962678","DOIUrl":"https://doi.org/10.1080/1072303X.2014.962678","url":null,"abstract":"E-Reserves is a library support service that was conceived as a strategic, decentralized response to changes occurring in curricular resource formats during the 1990s. It is a service that has since become ubiquitous in academic libraries and one that is presently facing a crisis spurred by shifts in user culture, e-learning environments, and modes of scholarship production. Challenges facing E-Reserve services are compounded by a professional culture of isolation and by the absence of best practices and internal assessment measures that can serve as effective rubrics to measure changes or test the efficacy of current service models. This analysis of the history of E-Reserve services and evaluation of curricular support needs of faculty and students sheds light on the current crisis and envisions possible futures for the service. The article advocates for a move toward hybrid and iterative service models and highlights the importance of collaboration and outreach to ensure the future viability of E-Reserve services.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85172874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-08DOI: 10.1080/1072303X.2014.964444
Ryan F. Buller
The Association of Research Libraries' 2012 publication, Code of Best Practices in Fair Use for Academic and Research Libraries, focuses heavily on the concept of transformative use within the fair use analysis. In some cases, the Association of Research Libraries advocates for using the entire work in an electronic format for course reserves. However, current approaches to electronic course reserves and fair use/transformative use arguments are not conducive to utilizing the Association of Research Libraries' recommendations. This article attempts to reframe the conversation by examining fair use in a broad context and the role of the class in the fair use analysis.
{"title":"“Transforming” the Conversation: Rethinking Fair Use in Academic Course Reserves","authors":"Ryan F. Buller","doi":"10.1080/1072303X.2014.964444","DOIUrl":"https://doi.org/10.1080/1072303X.2014.964444","url":null,"abstract":"The Association of Research Libraries' 2012 publication, Code of Best Practices in Fair Use for Academic and Research Libraries, focuses heavily on the concept of transformative use within the fair use analysis. In some cases, the Association of Research Libraries advocates for using the entire work in an electronic format for course reserves. However, current approaches to electronic course reserves and fair use/transformative use arguments are not conducive to utilizing the Association of Research Libraries' recommendations. This article attempts to reframe the conversation by examining fair use in a broad context and the role of the class in the fair use analysis.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73933134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-08DOI: 10.1080/1072303X.2014.962233
LeEtta M. Schmidt, Dennis J. Smith
This article revisits discussion from “The Florida State Libraries Resource Sharing Initiative: Unity Among a Disparate Group” (Schmidt & Smith, 2012) on the implementation of a new resource sharing program within the Florida State University Libraries called UBorrow. The program and its effects are assessed after 2 years with comparison to the project launch's original predictions.
{"title":"The Florida State Libraries Resource Sharing Initiative: Did the Predictions Pan Out?","authors":"LeEtta M. Schmidt, Dennis J. Smith","doi":"10.1080/1072303X.2014.962233","DOIUrl":"https://doi.org/10.1080/1072303X.2014.962233","url":null,"abstract":"This article revisits discussion from “The Florida State Libraries Resource Sharing Initiative: Unity Among a Disparate Group” (Schmidt & Smith, 2012) on the implementation of a new resource sharing program within the Florida State University Libraries called UBorrow. The program and its effects are assessed after 2 years with comparison to the project launch's original predictions.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89160552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-08-08DOI: 10.1080/1072303X.2014.997415
Y. Zaid, O. Okiki
The contributions of African scholars living in Africa to world knowledge heritage are limited when compared with their counterparts elsewhere. Many scholars have adduced diverse reasons for this state of affairs, including the scattered and uncoordinated nature of their contributions, the low impact level of their publishing outlets which limits the visibility of such contributions, poor infrastructure for the utilization of information technologies, and low level of collaboration between and among scholars across the continent. More importantly, there is little or no collaboration among libraries and librarians for the purpose of information sharing. To address these gaps, a description of the collaboration between the librarians and systems librarians of the University of Lagos, Nigeria and their counterparts in the University of Ghana, Legon, Ghana is presented. A focal point of the collaboration is the sharing of experience about digitization projects and institutional repositories (IR) of the two universities. Issues discussed range from the formulation of take-off plans and strategy for digitization of library holdings, the management of the IR, and information sharing. A sequential evidence-based experience from the two universities that have successfully deployed their IR informed this analysis. Experiences of other libraries outside Africa are also found very useful. The article ends on a note of recommendation of a framework for collaboration among librarians and libraries in Africa.
{"title":"Building Collaboration for an Institutional Repository in Africa: Transcending Barriers, Creating Opportunities","authors":"Y. Zaid, O. Okiki","doi":"10.1080/1072303X.2014.997415","DOIUrl":"https://doi.org/10.1080/1072303X.2014.997415","url":null,"abstract":"The contributions of African scholars living in Africa to world knowledge heritage are limited when compared with their counterparts elsewhere. Many scholars have adduced diverse reasons for this state of affairs, including the scattered and uncoordinated nature of their contributions, the low impact level of their publishing outlets which limits the visibility of such contributions, poor infrastructure for the utilization of information technologies, and low level of collaboration between and among scholars across the continent. More importantly, there is little or no collaboration among libraries and librarians for the purpose of information sharing. To address these gaps, a description of the collaboration between the librarians and systems librarians of the University of Lagos, Nigeria and their counterparts in the University of Ghana, Legon, Ghana is presented. A focal point of the collaboration is the sharing of experience about digitization projects and institutional repositories (IR) of the two universities. Issues discussed range from the formulation of take-off plans and strategy for digitization of library holdings, the management of the IR, and information sharing. A sequential evidence-based experience from the two universities that have successfully deployed their IR informed this analysis. Experiences of other libraries outside Africa are also found very useful. The article ends on a note of recommendation of a framework for collaboration among librarians and libraries in Africa.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90295734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-03-15DOI: 10.1080/1072303X.2014.940776
Ryan Litsey, K. Ketner
In a previous report in this series on Occam’s Reader, Ryan Litsey briefly discussed the history leading to the development of the Occam’s Reader software as well as some of the implications such a system can have on the academic libraries of the future (see Litsey, 2013). However, some readers may wonder how Occam’s Reader works and how they might be able to integrate the system into their existing model of interlibrary loan (ILL). In this report we will lay out the development of the software system, discuss how it integrates with existing ILL systems, discuss some of the future improvements, and present challenges we have encountered in our initial pilot testing with the libraries of the Greater Western Library Alliance. Early in the development of Occam’s Reader, we discussed the most feasible way to develop a system for the interlibrary loan of eBooks. We examined existing systems that could provide user access to protected eBooks. The first such system that came to mind was EZproxy. This system works well to grant access to authorized users, and we hoped to use a similar model to grant outside users limited, time-sensitive access to eBooks. However, EZproxy has one simple drawback: it works too well. Once an authorized user has access to a library’s materials, they can simply modify the URL and gain access to the entire set of digital content under that provider. We therefore decided that the EZproxy model was not feasible for eBook ILL. We went back to the drawing board where we began with a simple thought experiment. We asked ourselves, “What is the easiest way to loan an eBook?” From that premise came the building blocks of what would eventually become Occam’s Reader. Our first thoughts on the subject were around the idea of transmitting eBook content from one university to a secure third-party web server. At that third-party server, the patron from the borrowing institution would access the eBook content as needed. With this simple model, we had the makings of a secure and sustainable method of eBook sharing. The next step was to determine how we would get the eBook content from the lending library to the third-party server. Our solution for that was
{"title":"All Things Being Equal: The Development and Functionality of Occam's Reader","authors":"Ryan Litsey, K. Ketner","doi":"10.1080/1072303X.2014.940776","DOIUrl":"https://doi.org/10.1080/1072303X.2014.940776","url":null,"abstract":"In a previous report in this series on Occam’s Reader, Ryan Litsey briefly discussed the history leading to the development of the Occam’s Reader software as well as some of the implications such a system can have on the academic libraries of the future (see Litsey, 2013). However, some readers may wonder how Occam’s Reader works and how they might be able to integrate the system into their existing model of interlibrary loan (ILL). In this report we will lay out the development of the software system, discuss how it integrates with existing ILL systems, discuss some of the future improvements, and present challenges we have encountered in our initial pilot testing with the libraries of the Greater Western Library Alliance. Early in the development of Occam’s Reader, we discussed the most feasible way to develop a system for the interlibrary loan of eBooks. We examined existing systems that could provide user access to protected eBooks. The first such system that came to mind was EZproxy. This system works well to grant access to authorized users, and we hoped to use a similar model to grant outside users limited, time-sensitive access to eBooks. However, EZproxy has one simple drawback: it works too well. Once an authorized user has access to a library’s materials, they can simply modify the URL and gain access to the entire set of digital content under that provider. We therefore decided that the EZproxy model was not feasible for eBook ILL. We went back to the drawing board where we began with a simple thought experiment. We asked ourselves, “What is the easiest way to loan an eBook?” From that premise came the building blocks of what would eventually become Occam’s Reader. Our first thoughts on the subject were around the idea of transmitting eBook content from one university to a secure third-party web server. At that third-party server, the patron from the borrowing institution would access the eBook content as needed. With this simple model, we had the makings of a secure and sustainable method of eBook sharing. The next step was to determine how we would get the eBook content from the lending library to the third-party server. Our solution for that was","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79906317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-03-15DOI: 10.1080/1072303X.2014.949396
LeEtta M. Schmidt
An obstacle to process improvement is like a river. You can always see the other side: your vision of what your day would be like when you finally get past this obstacle. It is perfectly easy to continue on without crossing the river, and many people are content to do just that. Many stand on the banks and talk about how it would be great if they were on the other side of the river. If only they had the tools and the knowhow, they might figure out a solution. They stand and talk, but they continue working the same way they always have. Then, a few break off from the group gathered on the bank, concentrate on amassing the resources needed, and start building the bridges. After them, everyone follows. Interlibrary loan is an example of this bridge-building phenomenon. It is staffed by tinkerers and innovators who discuss their ideas for improved workflows in the hallways and lunch breaks of conferences. We are competitive and appreciative, taking what we’ve learned back to our libraries and trying to do even better (see Figure 1). A look at the literature, listservs, and conference presentations shows a community focused on constant improvement and problem solving, looking for obstacles to overcome and never completely satisfied. The desired attributes of an interlibrary loan staff, according to interlibrary loan managers, includes enjoying problem solving, loving a fast-paced environment, and adapting well to change (Shrauger, Radnor, & Santiago, 2012). And while some may hang around on the riverbank longer than others, eventually our entire community gravitates to the next big solution, as evidenced by the cresting wave of listserv notifications from libraries who are discontinuing service with Ariel in favor of better options (Deschenes, 2012). We are a group that appreciates innovation and embraces the benefits of our ever changing business. Just this summer there have been multiple reports from bridge-builders. Rapid Returnables (RapidR) promises to combine the request speed and automated processing of RAPID ILL with full loan capabilities. The service release date is July 1 (M. Richins, personal communication, June 4, 2014). This expansion of RAPID services to loan delivery creates the most far-reaching competition to OCLC resource sharing, yet. Working together with OCLC, European libraries have solved the conundrum of abiding by their national copyright laws while transporting
{"title":"From the Editor: Introducing Reports From the Field","authors":"LeEtta M. Schmidt","doi":"10.1080/1072303X.2014.949396","DOIUrl":"https://doi.org/10.1080/1072303X.2014.949396","url":null,"abstract":"An obstacle to process improvement is like a river. You can always see the other side: your vision of what your day would be like when you finally get past this obstacle. It is perfectly easy to continue on without crossing the river, and many people are content to do just that. Many stand on the banks and talk about how it would be great if they were on the other side of the river. If only they had the tools and the knowhow, they might figure out a solution. They stand and talk, but they continue working the same way they always have. Then, a few break off from the group gathered on the bank, concentrate on amassing the resources needed, and start building the bridges. After them, everyone follows. Interlibrary loan is an example of this bridge-building phenomenon. It is staffed by tinkerers and innovators who discuss their ideas for improved workflows in the hallways and lunch breaks of conferences. We are competitive and appreciative, taking what we’ve learned back to our libraries and trying to do even better (see Figure 1). A look at the literature, listservs, and conference presentations shows a community focused on constant improvement and problem solving, looking for obstacles to overcome and never completely satisfied. The desired attributes of an interlibrary loan staff, according to interlibrary loan managers, includes enjoying problem solving, loving a fast-paced environment, and adapting well to change (Shrauger, Radnor, & Santiago, 2012). And while some may hang around on the riverbank longer than others, eventually our entire community gravitates to the next big solution, as evidenced by the cresting wave of listserv notifications from libraries who are discontinuing service with Ariel in favor of better options (Deschenes, 2012). We are a group that appreciates innovation and embraces the benefits of our ever changing business. Just this summer there have been multiple reports from bridge-builders. Rapid Returnables (RapidR) promises to combine the request speed and automated processing of RAPID ILL with full loan capabilities. The service release date is July 1 (M. Richins, personal communication, June 4, 2014). This expansion of RAPID services to loan delivery creates the most far-reaching competition to OCLC resource sharing, yet. Working together with OCLC, European libraries have solved the conundrum of abiding by their national copyright laws while transporting","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2014-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89441095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-03-15DOI: 10.1080/1072303X.2014.929551
K. Mair, K. Shrauger
As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a project plan for launching a faculty book delivery service at the University of Central Florida's John C. Hitt Library using Rhea Rubin's (2006) Outcome Measurement model. The article reviews the relevant literature, analyzes the current internal and external climate in which the service will be implemented, discusses the logistical aspects of the service such as cost, delivery method, and staffing, and concludes by determining the goals and outcomes of the service based on these factors. This article is the first in a series of three articles that together make up an entire project planning and management document, including planning, marketing, and assessing the service. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting.
随着向学术界展示图书馆的价值变得越来越困难，仅靠出勤率和使用率统计已经不够了。展示图书馆对社区的影响需要从一开始就规划新的服务，并对结果进行衡量。本文使用Rhea Rubin(2006)的成果测量模型，概述了在中佛罗里达大学John C. Hitt图书馆启动教师图书交付服务的项目计划。本文回顾了相关文献，分析了当前实施服务的内部和外部环境，讨论了服务的后勤方面，如成本、交付方法和人员配备，并根据这些因素确定了服务的目标和结果。本文是三篇系列文章中的第一篇，这三篇文章组成了一个完整的项目计划和管理文档，包括计划、营销和评估服务。整个计划提供了一个如何在学术图书馆环境中应用成果测量模型的例子。
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Pub Date : 2014-03-15DOI: 10.1080/1072303X.2014.938880
K. Mair, K. Shrauger
As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a plan for assessing the impact of a faculty book delivery service at the University of Central Florida's John C. Hitt Library. It includes a review of outcome measurement and other relevant literature, the service goals and outcomes, and a data plan for demonstrating and communicating the outcomes. This article is the third in a series of three articles that together make up an entire project planning and management document that is based on Rhea Rubin's (2006) Outcome Measurement model. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting.
随着向学术界展示图书馆的价值变得越来越困难，仅靠出勤率和使用率统计已经不够了。展示图书馆对社区的影响需要从一开始就规划新的服务，并对结果进行衡量。本文概述了一项计划，用于评估中佛罗里达大学John C. Hitt图书馆教师图书交付服务的影响。它包括对结果测量和其他相关文献的审查，服务目标和结果，以及用于展示和传达结果的数据计划。本文是三篇系列文章中的第三篇，这三篇文章共同构成了一个完整的项目计划和管理文档，该文档基于Rhea Rubin(2006)的结果测量模型。整个计划提供了一个如何在学术图书馆环境中应用成果测量模型的例子。
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Pub Date : 2014-03-15DOI: 10.1080/1072303x.2014.929552
K. Mair, K. Shrauger
As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a marketing strategy for launching a faculty book delivery service at the University of Central Florida's John C. Hitt Library using Fisher and Pride's (2006) Blueprint for Your Library Marketing Plan. It includes a review of relevant literature on marketing delivery services, service and marketing goals and outcomes, target audiences, marketing messages, message delivery strategies, marketing budget, and management of staff responsibilities. This article is the second in a series of three articles that together make up an entire project planning and management document that is based on Rhea Rubin's (2006) Outcome Measurement model. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting.
随着向学术界展示图书馆的价值变得越来越困难，仅靠出勤率和使用率统计已经不够了。展示图书馆对社区的影响需要从一开始就规划新的服务，并对结果进行衡量。本文使用Fisher和Pride(2006)的《图书馆营销计划蓝图》概述了中佛罗里达大学John C. Hitt图书馆启动教师图书交付服务的营销策略。它包括对营销传递服务、服务和营销目标和结果、目标受众、营销信息、信息传递策略、营销预算和员工责任管理的相关文献的回顾。本文是一系列三篇文章中的第二篇，这些文章共同构成了一个完整的项目计划和管理文档，该文档基于Rhea Rubin(2006)的结果测量模型。整个计划提供了一个如何在学术图书馆环境中应用成果测量模型的例子。
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