Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1172912
Ryan Litsey
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Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1180338
H. Grevatt
Between 2010 and 2015, interlibrary loan request rates at Albertsons Library at Boise State University were observed to be in decline. This study details the efforts to explore this trend and to determine a cause using existing data available through the OCLC Atlas ILLiad Web Reports interface. A simple but effective method to analyze these substantial reports is presented and practical examples of analysis conducted at Albertsons Library are discussed. By looking at factors such as usage patterns, new user registrations, and cancelation language, the decrease in borrowing and lending requests was confirmed and attributed primarily to decreases in graduate student ILLiad registrations and a lending ebook deflection implemented in 2015. Additional, focused qualitative assessment and updates to user interfaces were recommended as a result of the study.
据观察，2010年至2015年间，博伊西州立大学艾伯森图书馆的馆际互借请求率呈下降趋势。本研究详细介绍了为探索这一趋势所做的努力，并利用OCLC Atlas ILLiad Web Reports界面提供的现有数据确定原因。提出了一种简单而有效的方法来分析这些实质性的报告，并讨论了在艾伯森图书馆进行分析的实际例子。通过观察使用模式、新用户注册和取消语言等因素，借款和借阅请求的减少得到了证实，并主要归因于研究生ILLiad注册的减少和2015年实施的借阅电子书偏转。研究结果还建议对用户界面进行重点突出的定性评估和更新。
{"title":"Developing a Data Narrative: Analyzing Trends in an Academic Interlibrary Loan Department","authors":"H. Grevatt","doi":"10.1080/1072303X.2016.1180338","DOIUrl":"https://doi.org/10.1080/1072303X.2016.1180338","url":null,"abstract":"Between 2010 and 2015, interlibrary loan request rates at Albertsons Library at Boise State University were observed to be in decline. This study details the efforts to explore this trend and to determine a cause using existing data available through the OCLC Atlas ILLiad Web Reports interface. A simple but effective method to analyze these substantial reports is presented and practical examples of analysis conducted at Albertsons Library are discussed. By looking at factors such as usage patterns, new user registrations, and cancelation language, the decrease in borrowing and lending requests was confirmed and attributed primarily to decreases in graduate student ILLiad registrations and a lending ebook deflection implemented in 2015. Additional, focused qualitative assessment and updates to user interfaces were recommended as a result of the study.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76808901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1254704
Daniel L. Huang
Interlibrary loan (ILL) is an important service point in the academic library, a channel through which patrons can ask for specific books and expect that those books will be made available to them. Examining the methods in which libraries handle those requests may reveal new workflows wherein ILL can influence the direction of the library's permanent acquisitions. ILL data is able to drive immediate purchases of user-requested titles but also more complex models of acquisition. By comparing circulation rates and expenditures against traditional book-approval plans, acquisitions departments may also measure the financial effectiveness of purchase-on-demand programs and use them to both supplement and supplant those approval plans. At the core of Lehigh University's efforts is an internal library philosophy called “Flipped Interlibrary Loan” (F.I.L.L.), by which ILL can and should inform permanent acquisitions for the library collection.
{"title":"Flipped Interlibrary Loan (F.I.L.L.): Putting Interlibrary Loan in the Driver's Seat of Acquisitions","authors":"Daniel L. Huang","doi":"10.1080/1072303X.2016.1254704","DOIUrl":"https://doi.org/10.1080/1072303X.2016.1254704","url":null,"abstract":"Interlibrary loan (ILL) is an important service point in the academic library, a channel through which patrons can ask for specific books and expect that those books will be made available to them. Examining the methods in which libraries handle those requests may reveal new workflows wherein ILL can influence the direction of the library's permanent acquisitions. ILL data is able to drive immediate purchases of user-requested titles but also more complex models of acquisition. By comparing circulation rates and expenditures against traditional book-approval plans, acquisitions departments may also measure the financial effectiveness of purchase-on-demand programs and use them to both supplement and supplant those approval plans. At the core of Lehigh University's efforts is an internal library philosophy called “Flipped Interlibrary Loan” (F.I.L.L.), by which ILL can and should inform permanent acquisitions for the library collection.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80373984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1218400
S. Panda, Vijayakumar Mallappa
Resource-sharing normally follows a network of libraries with decent rules and regulations and provides a common platform for libraries and library staffs to come together, communicate, and extend help to enhance access to information and fulfill the unexpected demands of users. This article studies the use of interlibrary loan and document delivery service at the Information and Library Network Centre under the UGC-Infonet Digital Library Consortium program. Universities that come under the purview of the University Grants Commission (UGC), Government of India, become members of UGC-Infonet Digital Library Consortium. The article discusses the recent literature on resource-sharing through interlibrary loan and document delivery service practice in the Indian context. This article suggests improvement of J-Gate Plus discovery and resource-sharing service to enhance access to information resources and for better document delivery.
{"title":"Effective Resource-Sharing and Document Delivery Among Indian Universities: A Study From the INFLIBNET Perspective","authors":"S. Panda, Vijayakumar Mallappa","doi":"10.1080/1072303X.2016.1218400","DOIUrl":"https://doi.org/10.1080/1072303X.2016.1218400","url":null,"abstract":"Resource-sharing normally follows a network of libraries with decent rules and regulations and provides a common platform for libraries and library staffs to come together, communicate, and extend help to enhance access to information and fulfill the unexpected demands of users. This article studies the use of interlibrary loan and document delivery service at the Information and Library Network Centre under the UGC-Infonet Digital Library Consortium program. Universities that come under the purview of the University Grants Commission (UGC), Government of India, become members of UGC-Infonet Digital Library Consortium. The article discusses the recent literature on resource-sharing through interlibrary loan and document delivery service practice in the Indian context. This article suggests improvement of J-Gate Plus discovery and resource-sharing service to enhance access to information resources and for better document delivery.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77256946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1254703
Amanda Musacchio
The American Library Association's (ALA) Reference and User Services Association (RUSA) division, Sharing and Transforming Access to Resources Section (STARS) Rethinking Resource Sharing Policies Committee, has unveiled an updated version of the STARS Checklist. This article will discuss how the checklist can help to shape your library's resource-sharing policies. The ALA RUSA STARS Rethinking Resource Sharing STARS Checklist provides library staff an opportunity to review and reflect on the policies and processes that comprise the resource-sharing services they provide. The checklist helps libraries save money, impress administration, and serve patrons to their fullest potential. This article offers a review of the STARS Checklist, including its history and guidelines for its implementation.
美国图书馆协会(ALA)的参考和用户服务协会(RUSA)分部，资源共享和转换访问部分(STARS)反思资源共享政策委员会，公布了STARS清单的更新版本。本文将讨论检查表如何帮助制定图书馆的资源共享策略。ALA RUSA STARS资源共享的反思STARS清单为图书馆工作人员提供了一个审查和反思他们提供的资源共享服务的政策和流程的机会。这份清单可以帮助图书馆节省资金，给行政部门留下深刻印象，并最大限度地为读者服务。本文提供了STARS检查表的回顾，包括其历史和实施指南。
{"title":"Introducing the RUSA STARS Rethinking Resource Sharing Checklist Version 2: How Your Library Can Become a STAR!","authors":"Amanda Musacchio","doi":"10.1080/1072303X.2016.1254703","DOIUrl":"https://doi.org/10.1080/1072303X.2016.1254703","url":null,"abstract":"The American Library Association's (ALA) Reference and User Services Association (RUSA) division, Sharing and Transforming Access to Resources Section (STARS) Rethinking Resource Sharing Policies Committee, has unveiled an updated version of the STARS Checklist. This article will discuss how the checklist can help to shape your library's resource-sharing policies. The ALA RUSA STARS Rethinking Resource Sharing STARS Checklist provides library staff an opportunity to review and reflect on the policies and processes that comprise the resource-sharing services they provide. The checklist helps libraries save money, impress administration, and serve patrons to their fullest potential. This article offers a review of the STARS Checklist, including its history and guidelines for its implementation.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80986963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1254701
Helen N. Levenson
The Michigan Shared Print Initiative, involving 11 Michigan public university libraries, has partnered with Sustainable Collection Services in using Sustainable Collection Services' new collection analysis and data decision support tool, GreenGlass for Groups. This tool effectively analyzes the group of libraries' individual and collective holdings, sharing mechanisms, and retention needs. This article outlines the establishment of the Michigan Shared Print Initiative, the creation of its collaborative print monograph collection, the use and benefits of GreenGlass for Groups, which is being used for the required collection data analysis for the venture, and the general elements that have contributed to the project's success.
密歇根共享印刷计划(Michigan Shared Print Initiative)由11所密歇根公立大学图书馆参与，与Sustainable Collection Services合作，使用Sustainable Collection Services的新馆藏分析和数据决策支持工具GreenGlass for Groups。该工具有效地分析了一组图书馆的个人和集体馆藏、共享机制和保留需求。本文概述了密歇根共享印刷计划的建立、协作印刷专著集合的创建、GreenGlass for Groups的使用和好处(GreenGlass用于项目所需的收集数据分析)，以及促成项目成功的一般因素。
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Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1254706
Z. Yang
Texas A&M University (TAMU) Libraries is the first library in the nation to offer free local document delivery and interlibrary loan services to its entire campus of customers, including undergraduates, graduates, faculty, and staff members. This service has been provided since 2002. Our mission, as one might surmise, is to ”get it for you,” no matter where the material resides, be it in our own collections or anywhere in the world (Yang 2004, 2005, 2012). The Document Delivery Services department of TAMU Libraries is responsible for interlibrary loan, book retrieval from library stacks for customers to pick up, and local collections scanning for our campus of over 70,000 customers. The department originally had 13 team members—five for borrowing functions, three for lending, three for local document delivery, one professional staff supervisor, one director of the department, and 11 student workers (3 FTE). In 2010, we peaked in terms of number of requests received, processing a total of 235,754 requests. Since 2011, we have seen decrease in all three functions (borrowing, lending, and document delivery). In 2015, we received just 156,000 requests (74,278 lending requests, 54,032 borrowing requests, and 28,064 local book retrieval and scanning requests), a 34% decrease from 2010 (Figure 1). Because of the downward trends in requests, the director of the department eliminated three positions (two in borrowing, one in local document delivery) after they were organically vacated due to a retirement, promotion
{"title":"Cross-Train Your New Hire With a Plan and Schedule","authors":"Z. Yang","doi":"10.1080/1072303X.2016.1254706","DOIUrl":"https://doi.org/10.1080/1072303X.2016.1254706","url":null,"abstract":"Texas A&M University (TAMU) Libraries is the first library in the nation to offer free local document delivery and interlibrary loan services to its entire campus of customers, including undergraduates, graduates, faculty, and staff members. This service has been provided since 2002. Our mission, as one might surmise, is to ”get it for you,” no matter where the material resides, be it in our own collections or anywhere in the world (Yang 2004, 2005, 2012). The Document Delivery Services department of TAMU Libraries is responsible for interlibrary loan, book retrieval from library stacks for customers to pick up, and local collections scanning for our campus of over 70,000 customers. The department originally had 13 team members—five for borrowing functions, three for lending, three for local document delivery, one professional staff supervisor, one director of the department, and 11 student workers (3 FTE). In 2010, we peaked in terms of number of requests received, processing a total of 235,754 requests. Since 2011, we have seen decrease in all three functions (borrowing, lending, and document delivery). In 2015, we received just 156,000 requests (74,278 lending requests, 54,032 borrowing requests, and 28,064 local book retrieval and scanning requests), a 34% decrease from 2010 (Figure 1). Because of the downward trends in requests, the director of the department eliminated three positions (two in borrowing, one in local document delivery) after they were organically vacated due to a retirement, promotion","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75055815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-10-20DOI: 10.1080/1072303X.2016.1254702
Tina Baich, Nora Dethloff, B. Miller
A newly revised Interlibrary Loan Code for the United States was approved in 2016, the 100th anniversary of its first appearance. This article outlines the 2-year, iterative revision process undertaken by the ALA RUSA STARS Codes, Guidelines, and Technical Standards Committee, including the results of two public surveys and significant changes to the Interlibrary Loan Code for the United States. The authors hope to provide a template for future revisions and share the process with the entire interlibrary loan community.
新修订的《美国馆际互借法典》于2016年获得批准，这是该法典首次出现100周年。本文概述了ALA RUSA STARS代码、指南和技术标准委员会进行的为期两年的反复修订过程，包括两次公开调查的结果和对美国馆际互借代码的重大修改。作者希望为未来的修订提供一个模板，并与整个馆际互借社区分享这一过程。
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Pub Date : 2015-03-15DOI: 10.1080/1072303X.2015.1076552
Joe C. Clark, A. Evans
Over the past decade, audio consumption experienced several significant transitions: from a paradigm of CD purchases to audio downloads to—most recently—a streaming model. In order for academic librarians to best support student needs, an understanding of their listening practices and preferences is essential. This study surveyed students in 11 music courses with listening assignments and examined their academic use of various music resources. Results indicated that most commercial streaming audio services enjoyed for personal use are not as appropriate for course study. The one exception was YouTube, which ranked as the most commonly cited resource for both personal and academic consumption.
{"title":"Are Audio Reserves Still Relevant in Libraries?","authors":"Joe C. Clark, A. Evans","doi":"10.1080/1072303X.2015.1076552","DOIUrl":"https://doi.org/10.1080/1072303X.2015.1076552","url":null,"abstract":"Over the past decade, audio consumption experienced several significant transitions: from a paradigm of CD purchases to audio downloads to—most recently—a streaming model. In order for academic librarians to best support student needs, an understanding of their listening practices and preferences is essential. This study surveyed students in 11 music courses with listening assignments and examined their academic use of various music resources. Results indicated that most commercial streaming audio services enjoyed for personal use are not as appropriate for course study. The one exception was YouTube, which ranked as the most commonly cited resource for both personal and academic consumption.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78728733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-03-15DOI: 10.1080/1072303X.2015.1112204
Ryan Litsey
{"title":"Profiles in Resource Sharing: Tom Bruno","authors":"Ryan Litsey","doi":"10.1080/1072303X.2015.1112204","DOIUrl":"https://doi.org/10.1080/1072303X.2015.1112204","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82131566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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