{"title":"A Typical Day in ILL Lending","authors":"L. Hilyer","doi":"10.4324/9781315864853-4","DOIUrl":"https://doi.org/10.4324/9781315864853-4","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79745058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Copyright Considerations for the Interlibrary Loan Department","authors":"L. Hilyer","doi":"10.4324/9781315864853-8","DOIUrl":"https://doi.org/10.4324/9781315864853-8","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89875471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Borrowing Procedures and Workflow","authors":"L. Hilyer","doi":"10.4324/9781315864853-9","DOIUrl":"https://doi.org/10.4324/9781315864853-9","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89443620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-10-24DOI: 10.4324/9781315864853-11
L. Hilyer
{"title":"Measurement and Evaluation of Interlibrary Loan","authors":"L. Hilyer","doi":"10.4324/9781315864853-11","DOIUrl":"https://doi.org/10.4324/9781315864853-11","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77173751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Governing Policies for Interlibrary Loan","authors":"L. Hilyer","doi":"10.4324/9781315864853-7","DOIUrl":"https://doi.org/10.4324/9781315864853-7","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78577106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-10-24DOI: 10.4324/9781315864853-10
L. Hilyer
{"title":"Lending Procedures and Workflow","authors":"L. Hilyer","doi":"10.4324/9781315864853-10","DOIUrl":"https://doi.org/10.4324/9781315864853-10","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78860367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Interlibrary Loan Service from a Patron Perspective","authors":"L. Hilyer","doi":"10.4324/9781315864853-5","DOIUrl":"https://doi.org/10.4324/9781315864853-5","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90867827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-10-20DOI: 10.1080/1072303X.2019.1616031
Toccara D. Porter
Abstract Interlibrary loan is a service that involves the borrowing and lending of items between libraries. What also underscores this service is the human communication exchanges had with patrons and ILL staff via emails, phone calls, notes, etc. to ensure that items are correctly processed in a timely manner. This article is written from the perspective of a first-year ILL librarian highlighting the position from the one thing that is known but may get overlooked in the grand scheme of daily transactions: the human element.
{"title":"A First-Year ILL Librarian’s Experience with the Human Element","authors":"Toccara D. Porter","doi":"10.1080/1072303X.2019.1616031","DOIUrl":"https://doi.org/10.1080/1072303X.2019.1616031","url":null,"abstract":"Abstract Interlibrary loan is a service that involves the borrowing and lending of items between libraries. What also underscores this service is the human communication exchanges had with patrons and ILL staff via emails, phone calls, notes, etc. to ensure that items are correctly processed in a timely manner. This article is written from the perspective of a first-year ILL librarian highlighting the position from the one thing that is known but may get overlooked in the grand scheme of daily transactions: the human element.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74259314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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