Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2049426
Annis Lee Adams
Abstract The websites featured in this column provide free access to data sets or a way to find them, as well as how to upload one’s own data sets. They include search engines specifically designed to find and retrieve open data sets, open data repositories, and organizations that provide ready access to their own data sets.
{"title":"Open Data","authors":"Annis Lee Adams","doi":"10.1080/15228959.2022.2049426","DOIUrl":"https://doi.org/10.1080/15228959.2022.2049426","url":null,"abstract":"Abstract The websites featured in this column provide free access to data sets or a way to find them, as well as how to upload one’s own data sets. They include search engines specifically designed to find and retrieve open data sets, open data repositories, and organizations that provide ready access to their own data sets.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77863928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2033147
E. Botoman
Abstract This article is written by Eleonor (Ellie) Botoman. Ellie is a poet-critic based in New York City. She currently works in PR at Elle Communications and previously worked as library coordinator at Brooklyn Art Library’s Sketchbook Archive. In this article, Ellie details the history, collection scope, challenges, and adaptations the Sketchbook Archive has undergone during its history, both before and during the COVID pandemic.
{"title":"Building community through Brooklyn Art Library’s sketchbook archive","authors":"E. Botoman","doi":"10.1080/15228959.2022.2033147","DOIUrl":"https://doi.org/10.1080/15228959.2022.2033147","url":null,"abstract":"Abstract This article is written by Eleonor (Ellie) Botoman. Ellie is a poet-critic based in New York City. She currently works in PR at Elle Communications and previously worked as library coordinator at Brooklyn Art Library’s Sketchbook Archive. In this article, Ellie details the history, collection scope, challenges, and adaptations the Sketchbook Archive has undergone during its history, both before and during the COVID pandemic.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89049934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2050048
Alissa Droog
{"title":"Academic librarianship: anchoring the profession in contribution, scholarship, and service","authors":"Alissa Droog","doi":"10.1080/15228959.2022.2050048","DOIUrl":"https://doi.org/10.1080/15228959.2022.2050048","url":null,"abstract":"","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82054647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2021.1896412
David A. Hurley, Adrienne Warner
Abstract Libraries that implement trigger-initiated proactive chat reference services see substantial increases in the number and complexity of reference transactions. However, it is not clear if this growth is a result of something inherent to proactivity, or other factors such as increased awareness of the service. To investigate this, we compare usage during periods with and without proactivity in databases in which our chat reference service is established. Steep and immediate increases when proactivity is enabled and sharp declines when it is disabled suggests that proactivity itself is driving the changes. We recommend human computer interaction (HCI) and user experience (UX) approaches to further understand chat reference service.
{"title":"Does proactivity drive use? Understanding growth in chat reference services","authors":"David A. Hurley, Adrienne Warner","doi":"10.1080/15228959.2021.1896412","DOIUrl":"https://doi.org/10.1080/15228959.2021.1896412","url":null,"abstract":"Abstract Libraries that implement trigger-initiated proactive chat reference services see substantial increases in the number and complexity of reference transactions. However, it is not clear if this growth is a result of something inherent to proactivity, or other factors such as increased awareness of the service. To investigate this, we compare usage during periods with and without proactivity in databases in which our chat reference service is established. Steep and immediate increases when proactivity is enabled and sharp declines when it is disabled suggests that proactivity itself is driving the changes. We recommend human computer interaction (HCI) and user experience (UX) approaches to further understand chat reference service.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82752291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2044969
Anna Wigtil
Abstract Many colleges and universities use Turnitin, SafeAssign, and other “plagiarism detection” software to detect, and deter, academic dishonesty. Since 2005, the University of Nebraska-Lincoln Libraries have provided students direct access to SafeAssign and Turnitin as teaching tools to help them identify improper citation of sources. Students appreciate having free access to these products when similar software can be cost-prohibitive. However, Turnitin commonly finds false positives in student papers, and students may find Turnitin’s originality reports difficult to understand. Therefore, it is unclear how helpful it is to offer this library service to students, versus focusing on teaching proper citation of sources.
{"title":"Is there a place for “plagiarism detection software” in an academic library?","authors":"Anna Wigtil","doi":"10.1080/15228959.2022.2044969","DOIUrl":"https://doi.org/10.1080/15228959.2022.2044969","url":null,"abstract":"Abstract Many colleges and universities use Turnitin, SafeAssign, and other “plagiarism detection” software to detect, and deter, academic dishonesty. Since 2005, the University of Nebraska-Lincoln Libraries have provided students direct access to SafeAssign and Turnitin as teaching tools to help them identify improper citation of sources. Students appreciate having free access to these products when similar software can be cost-prohibitive. However, Turnitin commonly finds false positives in student papers, and students may find Turnitin’s originality reports difficult to understand. Therefore, it is unclear how helpful it is to offer this library service to students, versus focusing on teaching proper citation of sources.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78792421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2050047
David M. Dettman
{"title":"Stories of open: opening peer review through narrative inquiry","authors":"David M. Dettman","doi":"10.1080/15228959.2022.2050047","DOIUrl":"https://doi.org/10.1080/15228959.2022.2050047","url":null,"abstract":"","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88348892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2050046
Melissa Anderson
{"title":"Envisioning the Framework: A Graphic Guide to Information Literacy","authors":"Melissa Anderson","doi":"10.1080/15228959.2022.2050046","DOIUrl":"https://doi.org/10.1080/15228959.2022.2050046","url":null,"abstract":"","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73335973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2021.1943104
L. Wood, Stephanie Alexander, Andrew R Carlos
Abstract The purpose of this study is to investigate the impact of implementing a peer greeter service point on increasing library use and decreasing library anxiety at a busy academic library. Researchers analyzed service point interaction data and conducted focus groups with both library student employees and students from the general student population in order to understand the impact of the peer greeter service point.
{"title":"Peer-spectives: student employee and student user views of a library peer greeter service","authors":"L. Wood, Stephanie Alexander, Andrew R Carlos","doi":"10.1080/15228959.2021.1943104","DOIUrl":"https://doi.org/10.1080/15228959.2021.1943104","url":null,"abstract":"Abstract The purpose of this study is to investigate the impact of implementing a peer greeter service point on increasing library use and decreasing library anxiety at a busy academic library. Researchers analyzed service point interaction data and conducted focus groups with both library student employees and students from the general student population in order to understand the impact of the peer greeter service point.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83593529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2049424
Casey Phillips
Abstract Diversity, equity and inclusion have become buzz words over the last year. While this is important, it is necessary that library staff do not move on from the vision of these words. Equity, much like the health of a person, is holistic. It is not just having a book club on race issues or celebrating Black History Month; equity is evaluating each aspect of the opportunities and power libraries and library staff possess and continually working toward a place of diversity, inclusion, accessibility, and tools that level the inequities. This paper will show how librarians and health equity fellows proactively carried out an initiative for health equity to support the campus vision, and translated this vision into practical steps that work toward equity for the community they serve. This work included acknowledging shortcomings, locating gift funds, conducting a needs analysis of the collection, providing resources and other services, and offering fellowships for graduated students to perform these duties.
{"title":"Equity work in a health sciences library","authors":"Casey Phillips","doi":"10.1080/15228959.2022.2049424","DOIUrl":"https://doi.org/10.1080/15228959.2022.2049424","url":null,"abstract":"Abstract Diversity, equity and inclusion have become buzz words over the last year. While this is important, it is necessary that library staff do not move on from the vision of these words. Equity, much like the health of a person, is holistic. It is not just having a book club on race issues or celebrating Black History Month; equity is evaluating each aspect of the opportunities and power libraries and library staff possess and continually working toward a place of diversity, inclusion, accessibility, and tools that level the inequities. This paper will show how librarians and health equity fellows proactively carried out an initiative for health equity to support the campus vision, and translated this vision into practical steps that work toward equity for the community they serve. This work included acknowledging shortcomings, locating gift funds, conducting a needs analysis of the collection, providing resources and other services, and offering fellowships for graduated students to perform these duties.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80130291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/15228959.2022.2047869
Sara Kuehl
Abstract In 2021, Rochester Institute of Technology (RIT) Libraries temporarily relocated to a hockey rink while the campus library building underwent two years of extensive renovation and construction. Faced with a daunting move and upset patrons in the midst of the COVID-19 pandemic, RIT Libraries embraced the unexpected with creativity and humor. RIT Libraries gained buy-in and converted critics into fans by developing an integrated campaign as unconventional as their new home and engaging staff and campus partners throughout.
{"title":"Marketing a library in a hockey rink: lessons in embracing change","authors":"Sara Kuehl","doi":"10.1080/15228959.2022.2047869","DOIUrl":"https://doi.org/10.1080/15228959.2022.2047869","url":null,"abstract":"Abstract In 2021, Rochester Institute of Technology (RIT) Libraries temporarily relocated to a hockey rink while the campus library building underwent two years of extensive renovation and construction. Faced with a daunting move and upset patrons in the midst of the COVID-19 pandemic, RIT Libraries embraced the unexpected with creativity and humor. RIT Libraries gained buy-in and converted critics into fans by developing an integrated campaign as unconventional as their new home and engaging staff and campus partners throughout.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75262637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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