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Perceived Value and Purchase Influence of YouTube Beauty Vlog Content Amongst Generation Y Female Consumers Y 世代女性消费者对 YouTube 美妆 Vlog 内容的认知价值和购买影响
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-21 DOI: 10.1155/2024/1455264
Ayesha L. Bevan-Dye

Globally and in South Africa, the beauty industry, which includes high-involvement products such as skincare, fragrance, makeup, and haircare products, is experiencing robust growth, something partially attributed to the rapidly growing influence of beauty social media influencers. While increased attention is being paid to social media influencer marketing in academic literature, most of these studies focus on the characteristics of the social media influencer rather than on the content that they deliver. Moreover, there is a paucity of studies that specifically consider YouTube vlogs in relation to beauty products and Generation Y female consumers. The purpose of this research was to determine the perceived value and purchase influence of beauty vlog content on YouTube amongst Generation Y female (females born from 1986 to 2005) consumers from the emerging market perspective of South Africa. The study adopted an explanatory research design, whereby data were collected using an electronic questionnaire from 340 Generation Y female consumers. The results of the path analysis indicate that the beauty vlog content dimensions of informativeness, entertainment, and credibility collectively account for 72% of the variability in Generation Y female consumers’ perceived value of beauty vlog content on YouTube. In turn, this perceived value, along with its predictors, accounts for almost 50% of the variance in the purchase influence of such vlogs amongst Generation Y female consumers. These findings confirm the salience of beauty brands engaging with YouTube beauty vloggers when targeting Generation Y female consumers. Moreover, when choosing which beauty vloggers to engage with, the results highlight the need to seek out those with a proven track record for delivering informative and interesting beauty product content and who consistently exercise a high degree of integrity in their beauty product review vlogs.

在全球和南非,美容行业(包括护肤品、香水、化妆品和护发产品等高参与度产品)正经历着强劲的增长,这部分归功于美容社交媒体影响者迅速增长的影响力。虽然学术文献越来越关注社交媒体影响者营销,但这些研究大多侧重于社交媒体影响者的特点,而不是他们所提供的内容。此外,专门研究 YouTube 视频博客与美容产品和 Y 世代女性消费者的关系的研究也很少。本研究旨在从南非新兴市场的角度,确定 Y 世代女性(1986 年至 2005 年出生的女性)消费者对 YouTube 上美容视频内容的感知价值和购买影响。研究采用了解释性研究设计,通过电子问卷收集了 340 名 Y 世代女性消费者的数据。路径分析结果表明,Y世代女性消费者对YouTube上的美容博客内容的感知价值的变化中,信息性、娱乐性和可信度这三个维度共占72%。反过来,这种感知价值及其预测因素又占了Y世代女性消费者对此类微博购买影响力差异的近50%。这些研究结果证实了美容品牌在面向Y世代女性消费者时,与YouTube上的美容博客合作的重要性。此外,在选择与哪些美容视频博客合作时,研究结果强调了需要寻找那些在提供信息丰富、有趣的美容产品内容方面拥有良好记录,并且在其美容产品评论视频博客中始终保持高度诚信的视频博客。
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引用次数: 0
Uncovering the Web of Secrets Surrounding Employee Monitoring Software: A Content Analysis of Information Provided by Vendors 揭开员工监控软件的神秘面纱:供应商提供信息的内容分析
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-16 DOI: 10.1155/2024/7951911
Felicia Laksanadjaja, Oscar Oviedo-Trespalacios

Employee monitoring software enables employers to oversee their workforce, even when working remotely. While it has the potential to enhance efficiency, productivity, and profitability within an organization, there are also significant risks associated with its adoption, such as violations of privacy, security intrusions, and lack of transparency. Although recent research thoroughly discusses the role of employers in the ethical use of monitoring, the role of monitoring software vendors has yet to be explored. Therefore, this research is aimed at exploring vendors’ current involvement in mitigating the risks of employee monitoring software. To achieve this, a content analysis was conducted on 15 websites selling employee monitoring software to examine how vendors address these risks. Given the lack of relevant literature and the possible reluctance of vendors to discuss the risks in surveys or interviews, content analysis enables a systematic review of the available software and the portrayal of employee monitoring on their websites. The findings show that risk-mitigating features are uncommon in the solutions offered by these companies. Furthermore, vendors tend to misrepresent and under-represent the risks of monitoring tools on their webpages compared to the benefits. With insights from this study, policymakers and advocates can develop new measures to promote the ethical use of employee monitoring. These measures could include establishing a knowledge center to provide general, evidence-based information about risks and benefits as an objective third party.

员工监控软件使雇主能够监督其员工,即使是远程工作的员工。虽然它有可能提高组织内的效率、生产力和盈利能力,但采用它也有很大的风险,如侵犯隐私、安全入侵和缺乏透明度。尽管最近的研究深入探讨了雇主在合乎道德地使用监控方面所扮演的角色,但监控软件供应商所扮演的角色尚待探讨。因此,本研究旨在探讨供应商目前在降低员工监控软件风险方面的参与情况。为此,我们对 15 个销售员工监控软件的网站进行了内容分析,以研究供应商如何应对这些风险。由于缺乏相关文献,而且供应商可能不愿意在调查或访谈中讨论风险问题,因此内容分析可以对现有软件及其网站上对员工监控的描述进行系统回顾。研究结果表明,在这些公司提供的解决方案中,降低风险的功能并不常见。此外,与监控工具的好处相比,供应商往往在其网页上歪曲和低估监控工具的风险。有了本研究的启示,政策制定者和倡导者可以制定新的措施来促进员工监控的道德使用。这些措施可包括建立一个知识中心,作为客观的第三方,提供有关风险和益处的一般循证信息。
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引用次数: 0
The Effect of Children’s Phubbing on Parents’ Psychological Wellbeing: A Moderated Mediation Analysis 儿童溺爱对父母心理健康的影响:调节中介分析
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-15 DOI: 10.1155/2024/9719351
Yeslam Al-Saggaf, Rachel Hogg

Attending to the phone while interacting face-to-face with another person, a behaviour known as phubbing, can be detrimental to the phubbed person’s psychological wellbeing. Recent research revealed that phubbing friends and partners indirectly affected the phubbed individual’s wellbeing. The aim of this study was to investigate the effect of children’s phubbing on parents’ psychological wellbeing; not the effect of parents’ phubbing on children’s psychological wellbeing, which has been the focus of most of current research. Two hundred and sixty six (266) parents of smartphone users participated in a web survey. The questionnaire measured parents’ experience of being phubbed by their children, psychological wellbeing, relationship satisfaction, loneliness, and self-esteem. The analysis showed a significant indirect effect of children’s phubbing on parents’ psychological wellbeing through the mediating roles of relationship satisfaction and loneliness. Children’s phubbing increased parents’ feelings of loneliness, and this rise in levels of loneliness worsened parents’ psychological wellbeing. Similarly, children’s phubbing decreased parents’ relationship satisfaction with their children, and this decrease in feelings of relationship satisfaction worsened parents’ psychological wellbeing. Additionally, children’s phubbing affected parents’ psychological wellbeing through the mediating roles of relationship satisfaction and loneliness in sequence (chain effect). As children’s phubbing increased parents’ feelings of loneliness, parents’ relationship satisfaction with their children dropped. The lowering of feelings of relationship satisfaction worsened parents’ psychological wellbeing. A moderated mediation analysis revealed that children’s phubbing decreased parents’ relationship satisfaction with their children, especially for parents who are low on self-esteem. This study is one of the first that offers insights into how children’s phubbing and parents’ psychological wellbeing are related.

在与他人面对面交流时接听电话,这种行为被称为 "煲电话粥",会损害煲电话粥者的心理健康。最近的研究表明,与朋友和伴侣通话会间接影响通话者的身心健康。本研究的目的是调查儿童溺爱对父母心理健康的影响,而不是父母溺爱对儿童心理健康的影响,后者是目前大多数研究的重点。266名智能手机用户的父母参与了一项网络调查。问卷调查了父母被子女嘘寒问暖的经历、心理健康、人际关系满意度、孤独感和自尊心。分析表明,通过人际关系满意度和孤独感的中介作用,孩子的嘘寒问暖对父母的心理健康有明显的间接影响。孩子的嬉闹增加了父母的孤独感,而孤独感的增加又恶化了父母的心理健康。同样,儿童的嬉闹降低了父母对子女关系的满意度,而关系满意度的降低又恶化了父母的心理健康。此外,子女的嬉闹还通过关系满意度和孤独感的中介作用(连锁效应)对父母的心理健康产生影响。由于孩子的嬉闹增加了父母的孤独感,父母与孩子的关系满意度也随之下降。关系满意度的降低使父母的心理健康恶化。调节中介分析表明,孩子的嬉闹会降低父母与子女关系的满意度,尤其是对自尊心较低的父母而言。这项研究是首次深入探讨儿童溺爱与父母心理健康之间关系的研究之一。
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引用次数: 0
Industry Readiness and Adaptation of Fourth Industrial Revolution: Applying the Extended TOE Framework 第四次工业革命的产业准备和适应:应用扩展 TOE 框架
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-15 DOI: 10.1155/hbe2/8830228
Mohammad Rakibul Islam Bhuiyan

The research aspired to determine the effecting determinants of the implementation of Fourth Industrial Revolution (4IR) technologies in the manufacturing industry, examining how 4IR readiness (R) acts as a mediator to facilitate the process of 4IR adaptation (ADP) in Bangladesh. Employing the extended technology–organization–environment (TOE) framework, the research method integrated both quantitative approaches and structured surveys using random sampling approaches to explore the specific determinants that influence the adoption of 4IR technologies. A total of 500 organizations were approached with an online questionnaire, yielding 370 completed responses, a response rate of 74%. After ensuring the reliability and validity of the findings, the structural equation model was analyzed using SmartPLS 4.0 and SPSS 29 with structural equation modeling (SEM). A statistically significant positive correlation was observed among technology readiness (TR), government support (GS), and technology innovation decision-making (TIDM) on 4IR R, as well as 4IR R on 4IR ADP based on the findings. Practical implications were discussed with a focus on strategic recommendations for policymakers and industry leaders to enhance the structural and supportive infrastructure necessary for 4IR integration. To extend the R and flexibility of the manufacturing sector in anticipation of the 4IR, policymakers must urgently contemplate the expansion of government aid and the formation of expert consulting groups. The originality of this study applied in its ADP of the TOE framework to the context of a developing country, specifically targeting the R factors that facilitate technological ADP in Bangladesh. Unlike traditional models that focus solely on technological adoption, this extended model integrates organizational and environmental factors, offering a comprehensive view of industry R. The findings highlighted the significant positive correlations between technology infrastructure R, governmental support, and decision-making processes in technology innovation, which distinguish this model by its specific ADP to the developmental and economic conditions in a developing economy like Bangladesh.

本研究旨在确定在孟加拉国制造业实施第四次工业革命(4IR)技术的影响决定因素,研究第四次工业革命准备程度(R)如何作为促进第四次工业革命适应过程(ADP)的中介。研究方法采用了扩展的技术-组织-环境(TOE)框架,综合了定量方法和随机抽样的结构化调查方法,以探索影响第四次工业革命技术采用的具体决定因素。共向 500 家组织发放了在线问卷,收到 370 份完整答复,答复率为 74%。在确保调查结果的可靠性和有效性之后,使用 SmartPLS 4.0 和 SPSS 29 进行了结构方程模型(SEM)分析。根据研究结果,技术准备(TR)、政府支持(GS)和技术创新决策(TIDM)与 4IR R 之间以及 4IR R 与 4IR ADP 之间存在统计学意义上的正相关。讨论了实际影响,重点是为政策制定者和行业领导者提供战略建议,以加强 4IR 整合所需的结构性和支持性基础设施。为扩大制造业的研发能力和灵活性,迎接 4IR 的到来,决策者必须紧急考虑扩大政府援助和组建专家咨询小组。本研究的独创性在于将 TOE 框架的 ADP 应用于发展中国家,特别是针对促进孟加拉国技术 ADP 的 R 因素。与只关注技术采用的传统模型不同,这一扩展模型整合了组织和环境因素,提供了一个全面的行业 R 视角。研究结果突出表明,技术基础设施 R、政府支持和技术创新决策过程之间存在显著的正相关关系,这使该模型因其特定的 ADP 而与孟加拉国这样的发展中经济体的发展和经济条件相区别。
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引用次数: 0
User Preferences for Medical Digital Transformation: A Case Study of Orthodontic Services 用户对医疗数字化转型的偏好:正畸服务案例研究
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-14 DOI: 10.1155/2024/7476097
I-Ching Tsai, Hui-Chi Wei, Peng-Ting Chen

Medical service digitalization not only simplifies the work of professionals but also facilitates communication with patients. However, how medical providers can implement digital transformation with limited resources and invest in digital technologies to achieve the best benefits is yet unknown. In this study, a review of the literature related to the orthodontic process and interviews with relevant orthodontics digital transformation stakeholders were conducted. Content analysis was subsequently performed to construct an evaluation framework for the digital transformation of the orthodontic service. Next, this study conducted questionnaire design, DRA model construction, and DEMATEL analysis. This research constructed an evaluation framework of the digital transformation of four procedures, namely, clinical evaluation (CE), therapeutic communication (TC), treatment procedures (TPs), and patient tracking (PT). Taking Taiwan as a case, a total of 88 valid questionnaires were obtained from orthodontic digital transformation stakeholders. The results of the DRA-NRM show that the healthcare digital transformation process in Taiwan starts at CE and that the project needs policy support or business transformation. Next, the TC project is considered to be the most important stage of the medical digitalization transformation and requires a full investment of resources. In the subsequent TP phase, marketing efforts need to be stepped up to convince stakeholders of the benefits of medical digitization. Finally, PT can be postponed during digitalization until sufficient support and resource inputs are available. This study makes strategic recommendations for orthodontic digital conversion and establishes a plan and future direction for the digital transformation of healthcare services.

医疗服务数字化不仅简化了专业人员的工作,还促进了与患者的沟通。然而,医疗机构如何利用有限的资源实施数字化转型,并投资于数字化技术以实现最佳效益,目前尚不清楚。在本研究中,我们查阅了与正畸过程相关的文献,并对正畸数字化转型的相关人员进行了访谈。随后进行了内容分析,构建了正畸服务数字化转型的评估框架。接下来,本研究进行了问卷设计、DRA 模型构建和 DEMATEL 分析。本研究为临床评估(CE)、治疗沟通(TC)、治疗程序(TPs)和患者追踪(PT)这四个程序的数字化转型构建了一个评估框架。以台湾为例,研究人员从正畸数字化转型的利益相关者那里获得了 88 份有效问卷。DRA-NRM 的结果显示,台湾的医疗数字化转型过程始于 CE,该项目需要政策支持或业务转型。接下来,TC 项目被认为是医疗数字化转型最重要的阶段,需要投入全部资源。在随后的TP阶段,需要加大营销力度,让利益相关者相信医疗数字化的好处。最后,在数字化过程中,PT 可以推迟,直到获得足够的支持和资源投入。本研究为正畸数字化转换提出了战略建议,并为医疗服务的数字化转型制定了计划和未来方向。
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引用次数: 0
A Multimodal Low Complexity Neural Network Approach for Emotion Recognition 用于情感识别的多模态低复杂度神经网络方法
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-11 DOI: 10.1155/2024/5581443
Adrian Rodriguez Aguiñaga, Margarita Ramirez Ramirez, Maria del Consuelo Salgado Soto, Maria de los Angeles Quezada Cisnero

This paper introduces a neural network-based model designed for classifying emotional states by leveraging multimodal physiological signals. The model utilizes data from the AMIGOS and SEED-V databases. The AMIGOS database integrates inputs from electroencephalogram (EEG), electrocardiogram (ECG), and galvanic skin response (GSR) to analyze emotional responses, while the SEED-V database continuously updates EEG signals. We implemented a sequential neural network architecture featuring two hidden layers, which underwent substantial hyperparameter tuning to achieve optimal performance. Our model’s effectiveness was tested through binary classification tasks focusing on arousal and valence, as well as a more complex four-class classification that delineates emotional quadrants for the emotional tags: happy, sad, neutral, and disgust. In these varied scenarios, the model consistently demonstrated accuracy levels ranging from 79% to 86% in the AMIGOS database and up to 97% in SEED-V. A notable aspect of our approach is the model’s ability to accurately recognize emotions without the need for extensive signal preprocessing, a common challenge in multimodal emotion analysis. This feature enhances the practical applicability of our model in real-world scenarios where rapid and efficient emotion recognition is essential.

本文介绍了一种基于神经网络的模型,旨在利用多模态生理信号对情绪状态进行分类。该模型利用了 AMIGOS 和 SEED-V 数据库中的数据。AMIGOS 数据库整合了脑电图(EEG)、心电图(ECG)和皮肤电反应(GSR)的输入,用于分析情绪反应,而 SEED-V 数据库则持续更新脑电信号。我们采用了具有两个隐藏层的序列神经网络架构,并对其进行了大量超参数调整,以达到最佳性能。我们通过二元分类任务测试了模型的有效性,这些任务侧重于唤醒和情绪,以及更为复杂的四元分类,即为情绪标签划分情绪象限:快乐、悲伤、中性和厌恶。在这些不同的场景中,该模型在 AMIGOS 数据库中的准确率始终保持在 79% 到 86% 之间,而在 SEED-V 中则高达 97%。我们方法的一个显著特点是,该模型无需进行大量信号预处理就能准确识别情绪,而这是多模态情绪分析中的一个常见挑战。这一特点增强了我们的模型在现实世界场景中的实际应用性,在这些场景中,快速高效的情绪识别至关重要。
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引用次数: 0
Impulsivity, Digital Maturity, and Morality of Pakistani TikTok Users 巴基斯坦 TikTok 用户的冲动性、数字成熟度和道德感
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-05 DOI: 10.1155/2024/6002586
Tahniyat Gulzar, Arooj Nazir, Haziq Mehmood, Amna Noureen

TikTok, a popular social media network, has gained an immense worldwide following because of its entertaining short video format. The main aim of this study was to understand the dynamic association between the variables TikTok addiction, impulsivity, digital maturity, and morality in young adults. For this purpose, a quantitative study with a correlational research design was adopted. Purposive sampling was used to select 423 TikTok users from private universities, with 209 males and 214 females included. The data was collected through the TikTok Addiction Scale, which has been adapted from the Social Media Addiction Scale (Sahin, 2018), the Barratt Impulsiveness Scale Version 11 (Barratt et al., 1995), the multidimensional Digital Maturity Inventory (Laaber et al., 2023), and the Moral Character Questionnaire (Furr et al., 2022). The results showed a strong significant positive relationship between TikTok addiction and impulsivity, but significant negative correlation with digital maturity and morality. Impulsivity had a strong significant negative relationship with digital maturity and morality, whereas digital maturity had a strong positive relationship with morality. The results of this study can be helpful in raising awareness about the adverse effects of TikTok addiction and in promoting digital literacy through workshops or seminars.

TikTok 是一种流行的社交媒体网络,因其娱乐性的短视频形式而在全球范围内获得了大量追随者。本研究的主要目的是了解 TikTok 上瘾、冲动、数字成熟度和青少年道德之间的动态关联。为此,本研究采用了相关研究设计的定量研究方法。研究采用了有目的的抽样方法,从私立大学中选取了 423 名 TikTok 用户,其中包括 209 名男性和 214 名女性。通过改编自社交媒体成瘾量表(Sahin,2018)的TikTok成瘾量表、巴拉特冲动量表第11版(Barratt等,1995)、多维数字成熟度量表(Laaber等,2023)和道德品格问卷(Furr等,2022)收集数据。结果表明,TikTok成瘾与冲动性之间存在显著的正相关,但与数字成熟度和道德之间存在显著的负相关。冲动性与数字成熟度和道德之间存在明显的负相关,而数字成熟度与道德之间存在明显的正相关。这项研究的结果有助于提高人们对 TikTok 上瘾的不良影响的认识,也有助于通过工作坊或研讨会推广数字素养。
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引用次数: 0
Customizability in Conversational Agents and Their Impact on Health Engagement (Stage 2) 对话代理的可定制性及其对健康参与的影响(第 2 阶段)
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-11-01 DOI: 10.1155/2024/5015913
Stephen C. Paul, Nina Bartmann, Jenna L. Clark

Conversational agents (CAs) are effective tools for health behavior change, yet little research investigates the mechanisms through which they work. Following the Computer as Social Actors (CASA) paradigm, we suggest that agents are perceived as human-like actors and hence influence behavior much as human coaches might. As such, agents should be designed to resemble ideal interaction patterns, for example, by resembling their users. In this registered report, we evaluated this paradigm by testing the impact of customization on similarity and reciprocity, which in turn were hypothesized to improve perceptions of the agent and compliance with the agent’s recommendations to complete a cognitive training exercise. In an online study, 2437 participants were randomly assigned to one of two surface-level CA customization conditions (present/absent) and to one of two deep-level CA customization conditions (present/absent) in a between-subject experimental design. As part of a conversation flow with a CA, participants assigned to the present surface- and/or deep-level customization conditions were able to choose their preferred CA based on the four personality summaries and/or choose their CA’s gender (male/female/agender robotic), avatar (choice between seven avatars corresponding to the chosen gender), and name. While the ability to customize increased similarity to the user and the perceptions of customizability, our findings show that customization did not impact experience or compliance. However, the perceived customizability of the agent was linked to increases in the likeability and usefulness of the agent. We conclude that our work finds no negative effects of customization; yet, its impact on the relationship between the agent and its user is complex and can benefit from more research as merited by its applicability to public health. As aging and ill populations increase the burden on health systems worldwide, CAs have the potential to transform the landscape of accessible care.

对话式代理(CA)是改变健康行为的有效工具,但对其作用机制的研究却很少。根据 "计算机作为社会行动者"(CASA)范式,我们认为,代理被视为类似人类的行动者,因此会像人类教练一样影响人们的行为。因此,应将代理设计成理想的交互模式,例如,通过与用户相似来实现。在这份注册报告中,我们通过测试定制对相似性和互惠性的影响来评估这一范式,并假设这反过来会提高对代理的感知,以及对代理建议完成认知训练的依从性。在一项在线研究中,2437 名参与者被随机分配到两种表层 CA 定制条件(存在/不存在)和两种深层 CA 定制条件(存在/不存在)中的一种。作为与 CA 对话流程的一部分,被分配到表面和/或深层次定制条件下的参与者可以根据四种个性总结选择他们喜欢的 CA,和/或选择他们 CA 的性别(男性/女性/两性机器人)、头像(在与所选性别相对应的七个头像中选择)和名字。虽然定制能力增加了与用户的相似度和对可定制性的感知,但我们的研究结果表明,定制并不影响体验或服从性。然而,人们对代理的可定制性的感知与代理的可喜欢性和有用性的增加有关。我们的结论是,我们的工作没有发现定制化的负面影响;然而,定制化对代理及其用户之间关系的影响是复杂的,可以从更多的研究中获益,因为它适用于公共卫生。随着老龄化和患病人口的增加,全球医疗系统的负担加重,CA 有可能改变无障碍医疗的面貌。
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引用次数: 0
Crafting Robust Brands for Premium Pricing: Understanding the Synergy of Brand Strength, Loyalty, and Attachment 打造强势品牌,实现溢价定价:了解品牌强度、忠诚度和依附性的协同作用
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-10-29 DOI: 10.1155/2024/9885145
Sofiane Laradi, Tawfiq Seraa, Mahmaod Alrawad, Abdalwali Lutfi, Mohammed Amin Almaiah

Consumers’ willingness to pay a price premium is pivotal for assessing brand value and competitive advantage. Yet, limited and scattered research has focused on how combining brand emotion, strength, and brand loyalty can influence consumers’ willingness to accept a price premium. The present study examines the role of brand attachment, brand strength, and brand loyalty in determining consumers’ willingness to pay a price premium and explores their interplay using a serial mediation model within a unified framework, specifically focusing on home appliance brands. Data from 323 valid questionnaires collected from Algerian households were analyzed using PLS-SEM. Results demonstrate that consumers’ willingness to pay a price premium is significantly and positively influenced by brand strength, brand attachment, and brand loyalty. Furthermore, the relationship between brand strength and consumers’ willingness to pay a price premium is mediated positively by brand attachment and brand loyalty. Grounded on various theories and addressing gaps captured in previous studies, this research is considered pioneering in this field. This study significantly advances our understanding of how brand emotional bonds, brand relationships, and brand strength interplay to influence consumers’ willingness to pay a premium. The findings highlight the importance for brand managers to sustain robust brands to stimulate consumers’ opening to pay extra, thereby achieving and maintaining long-term success in a competitive market.

消费者支付溢价的意愿对于评估品牌价值和竞争优势至关重要。然而,关于如何将品牌情感、品牌强度和品牌忠诚度结合起来影响消费者接受溢价的意愿的研究却十分有限,且研究成果分散。本研究考察了品牌情感、品牌强度和品牌忠诚度在决定消费者支付溢价意愿中的作用,并在统一的框架内使用序列中介模型探讨了它们之间的相互作用,特别关注了家电品牌。我们使用 PLS-SEM 分析了从阿尔及利亚家庭收集的 323 份有效问卷的数据。结果表明,消费者支付溢价的意愿受到品牌强度、品牌依附性和品牌忠诚度的显著正向影响。此外,品牌强度与消费者支付溢价意愿之间的关系还受到品牌依附性和品牌忠诚度的正向调节。这项研究以各种理论为基础,弥补了以往研究的不足,被认为是这一领域的开创性研究。这项研究极大地推动了我们对品牌情感纽带、品牌关系和品牌强度如何相互作用影响消费者溢价意愿的理解。研究结果凸显了品牌管理者维持强大品牌的重要性,以刺激消费者愿意支付额外费用,从而在竞争激烈的市场中取得并保持长期成功。
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引用次数: 0
Leveraging Big Data Analytics for Understanding Consumer Behavior in Digital Marketing: A Systematic Review 利用大数据分析了解数字营销中的消费者行为:系统回顾
IF 4.3 Q1 PSYCHOLOGY, MULTIDISCIPLINARY Pub Date : 2024-10-24 DOI: 10.1155/2024/3641502
Leonidas Theodorakopoulos, Alexandra Theodoropoulou

The integration of big data analytics in digital marketing has fundamentally transformed how organizations understand and influence consumer behavior. This systematic review explores the potential of big data to offer deep insights into consumer preferences and behaviors. The current literature on big data and consumer behavior showcases its potential in enhancing marketing and customer experiences. However, significant gaps exist, such as longitudinal studies on how continuous big data–driven personalization affects consumer trust and loyalty over time. Addressing these gaps will advance academic understanding and offer practical insights for optimizing marketing strategies and improving customer experiences ethically. Focusing on these areas will contribute to a holistic view of big data’s responsible use in digital marketing. By utilizing large datasets, businesses can now tailor their marketing strategies to individual consumers, enhancing customer satisfaction and engagement. Adopting the PRISMA methodology, this review synthesizes recent literature to evaluate the benefits of big data in digital marketing. The research was conducted through a rigorous five-stage process, encompassing the identification of key research questions, database searches, and the critical analysis of selected articles: (1) defining the initial topic, (2) developing the appropriate research questions, (3) identifying the necessary keywords, (4) identifying and searching databases, and finally (5) accessing and reading the articles. The databases that were searched were as follows: Scopus, Web of Science, Emerald Insight, Springer Link, and ScienceDirect. The articles that were selected were 19, in a total sum of 265 identified articles. The findings consolidate current knowledge on how big data analytics can optimize marketing strategies and consumer experiences. Ultimately, this review underscores the transformative potential of big data in digital marketing, highlighting its role in enhancing customer insights and driving more effective marketing strategies.

大数据分析与数字营销的整合从根本上改变了企业了解和影响消费者行为的方式。本系统综述探讨了大数据在深入洞察消费者偏好和行为方面的潜力。目前有关大数据和消费者行为的文献展示了大数据在提升营销和客户体验方面的潜力。然而,目前还存在着巨大的差距,例如关于大数据驱动的持续个性化如何随着时间的推移影响消费者信任度和忠诚度的纵向研究。缩小这些差距将促进学术界对其的理解,并为优化营销战略和以道德方式改善客户体验提供实用见解。关注这些领域将有助于全面了解大数据在数字营销中的负责任使用。通过利用大型数据集,企业现在可以针对每个消费者量身定制营销策略,提高客户满意度和参与度。本综述采用 PRISMA 方法,对近期文献进行了综合,以评估大数据在数字营销中的益处。本研究采用了严格的五阶段流程,包括确定关键研究问题、数据库搜索以及对所选文章进行批判性分析:(1) 确定最初的主题,(2) 提出适当的研究问题,(3) 确定必要的关键词,(4) 确定和搜索数据库,最后 (5) 访问和阅读文章。搜索的数据库如下:Scopus、Web of Science、Emerald Insight、Springer Link 和 ScienceDirect。所选文章有 19 篇,总共确定了 265 篇文章。研究结果巩固了当前关于大数据分析如何优化营销策略和消费者体验的知识。最终,这篇综述强调了大数据在数字营销中的变革潜力,突出了大数据在增强客户洞察力和推动更有效营销战略方面的作用。
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Human Behavior and Emerging Technologies
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