This paper investigates the relation between Human Resources Management (HRM) and innovation/performance in four firms operating in the Information Technology sector. A qualitative multiple case study methodology was used, and data collection included a documentary information analysis, and semi-structured interviews were held with HRM and innovation-related functions. The main results revealed that HRM practices are related to the best innovation and performance outputs. Moreover, some sector-specific HRM practicesInnovation/performance relations were found, with which prepositions are proposed. There is a high level of recruitment and selection, as well as compensation (salary, benefits and nonfinancial pay) practices due to the increasing need for these professionals in the labor market. Considering the generalization of compensation and benefits practices in the IT sector, it seems that the production of patents/utility models in organisations is more related to the investment in training and development, then to compensations and benefits practices. Few HRM practices that focus on promoting autonomy and self-management have a positive effect on innovation and can be at least as effective as a wider number of corporate HRM practices. This study contributes to the HRM relation to innovation performance literature, by its qualitative and longitudinal nature, the use of objective innovation and performance measures, and the prepositions specific to the IT sector that are suggested for future validation.
{"title":"How Do HRM Practices Relate To Innovation Performance In Information Technology Firms","authors":"E. P. Lousã, A. C. Rodrigues, Eulália Matos Pinto","doi":"10.5171/2020.306950","DOIUrl":"https://doi.org/10.5171/2020.306950","url":null,"abstract":"This paper investigates the relation between Human Resources Management (HRM) and innovation/performance in four firms operating in the Information Technology sector. A qualitative multiple case study methodology was used, and data collection included a documentary information analysis, and semi-structured interviews were held with HRM and innovation-related functions. The main results revealed that HRM practices are related to the best innovation and performance outputs. Moreover, some sector-specific HRM practicesInnovation/performance relations were found, with which prepositions are proposed. There is a high level of recruitment and selection, as well as compensation (salary, benefits and nonfinancial pay) practices due to the increasing need for these professionals in the labor market. Considering the generalization of compensation and benefits practices in the IT sector, it seems that the production of patents/utility models in organisations is more related to the investment in training and development, then to compensations and benefits practices. Few HRM practices that focus on promoting autonomy and self-management have a positive effect on innovation and can be at least as effective as a wider number of corporate HRM practices. This study contributes to the HRM relation to innovation performance literature, by its qualitative and longitudinal nature, the use of objective innovation and performance measures, and the prepositions specific to the IT sector that are suggested for future validation.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43034467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper measures the impact of financial integration on business cycle synchronization (BCS) using a multivariate factorial approach. By allowing bilateral financial integration to load both on de facto quantity and price measures, positive and strong indirect effects of financial integration are found on BCS, running through real channels such as trade integration and structural similarity.
{"title":"The Financial Driver of Business Cycle Synchronization","authors":"T. Trancoso, Sofia Gomes","doi":"10.5171/2020.420739","DOIUrl":"https://doi.org/10.5171/2020.420739","url":null,"abstract":"This paper measures the impact of financial integration on business cycle synchronization (BCS) using a multivariate factorial approach. By allowing bilateral financial integration to load both on de facto quantity and price measures, positive and strong indirect effects of financial integration are found on BCS, running through real channels such as trade integration and structural similarity.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47831209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The existing research paper was built based on an existing literature from previous researchers and articles and done in a different context (i.e. industry and country). Further, this research contributes to enabling others to understand more between customer relationship management, customer satisfaction and customer loyalty in Kuwaiti private gyms since limited efforts were undertaken to examine this topic in this particular sector. Traditionally, researchers have focused on studying the deal relationship between customer relationship management and customer loyalty through customer satisfaction as a mediating variable. Thus, this research went a step further by not only studying these variables but also by adding an integrated marketing communication as a new variable in customer relationship management practices with also a new mediating variable which is customer satisfaction. The current research comes up with insightful findings and recommendations.
{"title":"The Impact of Customer Relationship Management on Customer Loyalty via the Mediating Role of Customer Satisfaction: An Empirical Study on Private Kuwaiti Fitness Gyms","authors":"R. Masa’deh, Hassan Khalid Hayat, H. Al-dmour","doi":"10.5171/2019.815930","DOIUrl":"https://doi.org/10.5171/2019.815930","url":null,"abstract":"The existing research paper was built based on an existing literature from previous researchers and articles and done in a different context (i.e. industry and country). Further, this research contributes to enabling others to understand more between customer relationship management, customer satisfaction and customer loyalty in Kuwaiti private gyms since limited efforts were undertaken to examine this topic in this particular sector. Traditionally, researchers have focused on studying the deal relationship between customer relationship management and customer loyalty through customer satisfaction as a mediating variable. Thus, this research went a step further by not only studying these variables but also by adding an integrated marketing communication as a new variable in customer relationship management practices with also a new mediating variable which is customer satisfaction. The current research comes up with insightful findings and recommendations.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42911520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohammd Abuhashesh, Mohammad Al-Khasawneh, R. Al-Dmour
This study aims to explore the impact of Facebook on consumers’ decision process in the hotel selection. The research population is customers who use social media; as a sample of 610 was chosen randomly from Jordanian customers in the hotel industry. The study used quantitative methodology to examine the research questions, and we analyzed quantitatively using structural equation modeling-partial least squares (SEM-PLS) method. This study reveals the importance of social media platform and its influence on customers’ decision process in the hotel selection. The finding revealed that consumers have been exposed to digital information through Facebook; this information has influenced consumers’ decision. The study found that Facebook has the greatest influence on customers’ decision process. In addition, the finding revealed that the way customers search and book hotel have changed. The results represent novel findings that hold important implications and recommendations for future social media marketing research and practice.
{"title":"The Impact of Facebook on Jordanian Consumers’ Decision Process in the Hotel Selection","authors":"Mohammd Abuhashesh, Mohammad Al-Khasawneh, R. Al-Dmour","doi":"10.5171/2019.928418","DOIUrl":"https://doi.org/10.5171/2019.928418","url":null,"abstract":"This study aims to explore the impact of Facebook on consumers’ decision process in the hotel selection. The research population is customers who use social media; as a sample of 610 was chosen randomly from Jordanian customers in the hotel industry. The study used quantitative methodology to examine the research questions, and we analyzed quantitatively using structural equation modeling-partial least squares (SEM-PLS) method. This study reveals the importance of social media platform and its influence on customers’ decision process in the hotel selection. The finding revealed that consumers have been exposed to digital information through Facebook; this information has influenced consumers’ decision. The study found that Facebook has the greatest influence on customers’ decision process. In addition, the finding revealed that the way customers search and book hotel have changed. The results represent novel findings that hold important implications and recommendations for future social media marketing research and practice.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49498017","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The company undergoes several changes in order to follow the evolution of its interactions; it must be in constant vigil with its macro and micro environment. The use of information and communication technologies is not new for Tunisian companies but is still an increasing priority to be prepared for new needs. The company has initially looked to develop its Information System "IS" within its organizational structure, and then it has adopted various technologies that allow it to thrive and shine on its external environment.
{"title":"Organizational Control via ERP system in Tunisia : The State of art and progress","authors":"Donia Louizi","doi":"10.5171/2019.258310","DOIUrl":"https://doi.org/10.5171/2019.258310","url":null,"abstract":"The company undergoes several changes in order to follow the evolution of its interactions; it must be in constant vigil with its macro and micro environment. The use of information and communication technologies is not new for Tunisian companies but is still an increasing priority to be prepared for new needs. The company has initially looked to develop its Information System \"IS\" within its organizational structure, and then it has adopted various technologies that allow it to thrive and shine on its external environment.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45370886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Old City which is called Kota Tua is a historical tourism place in Jakarta which was built by Dutch colonialism in the 17th century. At that time, this location was the center of a Dutch company for spice trade also provided the original town hall as a public sphere for the colonialist. After the independence era, the most famous buildings in this area were Jakarta History Museum and a town hall which is considered a landmark and an icon for this location. The purpose of this paper is to explain the construction of the city branding in the urban landscapes. At this point, this paper draws the attention to the connection of both the identity and the image of the city beyond city branding. On the other side, this paper also focuses on the impact of city branding on the tourism aspect in Jakarta. This study used a qualitative method with a case study research design conducted in Kota Tua. Kota Tua is one of the tourism objects that is still maintaining the historical-cultural-social identity of Jakarta. Kota Tua is one of the icons of the city of Jakarta. As the icon, Kota Tua becomes the model of the city branding project. The subjects in this study were the parties involved in branding Kota Tua Jakarta. The subjects were purposively selected and divided into three categories as follows: key informants, additional informants and triangulation informants. Based on the findings of this study, it is argued that city branding is a potential tool to bring new perspectives as well as new creations which particularly help a site promote the identity and image of the city. In practice, city branding is a part related with the cultural identity of the Kota Tua, which represents colonialism history during the Ducth colonialism. In addition, it was potentially strategic for imagining the urban landscapes. In this case, city branding can be a strategy to connect the historical and cultural heritages with tourism attraction in an advance urban changing. Moreover, this paper covers how city branding contributes to urban landscape which is an urban project for the alternative development in the city.
{"title":"Connecting Identity and Image of City Branding in Kota Tua (Old City) Jakarta","authors":"Rakhmat Hidayat, Rina Ismariati, Yuanita Apriliandini","doi":"10.5171/2019.217784","DOIUrl":"https://doi.org/10.5171/2019.217784","url":null,"abstract":"The Old City which is called Kota Tua is a historical tourism place in Jakarta which was built by Dutch colonialism in the 17th century. At that time, this location was the center of a Dutch company for spice trade also provided the original town hall as a public sphere for the colonialist. After the independence era, the most famous buildings in this area were Jakarta History Museum and a town hall which is considered a landmark and an icon for this location. The purpose of this paper is to explain the construction of the city branding in the urban landscapes. At this point, this paper draws the attention to the connection of both the identity and the image of the city beyond city branding. On the other side, this paper also focuses on the impact of city branding on the tourism aspect in Jakarta. This study used a qualitative method with a case study research design conducted in Kota Tua. Kota Tua is one of the tourism objects that is still maintaining the historical-cultural-social identity of Jakarta. Kota Tua is one of the icons of the city of Jakarta. As the icon, Kota Tua becomes the model of the city branding project. The subjects in this study were the parties involved in branding Kota Tua Jakarta. The subjects were purposively selected and divided into three categories as follows: key informants, additional informants and triangulation informants. Based on the findings of this study, it is argued that city branding is a potential tool to bring new perspectives as well as new creations which particularly help a site promote the identity and image of the city. In practice, city branding is a part related with the cultural identity of the Kota Tua, which represents colonialism history during the Ducth colonialism. In addition, it was potentially strategic for imagining the urban landscapes. In this case, city branding can be a strategy to connect the historical and cultural heritages with tourism attraction in an advance urban changing. Moreover, this paper covers how city branding contributes to urban landscape which is an urban project for the alternative development in the city.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49307514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. R. Cunha, A. Carvalho, Luís Carlos Crocco Afonso, Daniel Silva, P. Fernandes, Luís Pires, C. Costa, Ricardo Correia, E. Ramalhosa, A. Correia, Alexandre Parafita
Cite this Article as: Carlos R. CUNHA, Aida CARVALHO, Luís AFONSO, Daniel SILVA, Paula Odete FERNANDES, Luís Carlos PIRES, Carlos COSTA, Ricardo CORREIA, Elsa RAMALHOSA, Alexandra I. CORREIA and Alexandre PARAFITA (2019)," Boosting Cultural Heritage in Rural Communities Through an ICT Platform: The Viv@vó Project", IBIMA Business Review, Vol. 2019 (2019), Article ID 608133, DOI: 10.5171/2019.608133 Research Article
{"title":"Boosting Cultural Heritage in Rural Communities Through an ICT Platform: The Viv@vó Project","authors":"C. R. Cunha, A. Carvalho, Luís Carlos Crocco Afonso, Daniel Silva, P. Fernandes, Luís Pires, C. Costa, Ricardo Correia, E. Ramalhosa, A. Correia, Alexandre Parafita","doi":"10.5171/2019.608133","DOIUrl":"https://doi.org/10.5171/2019.608133","url":null,"abstract":"Cite this Article as: Carlos R. CUNHA, Aida CARVALHO, Luís AFONSO, Daniel SILVA, Paula Odete FERNANDES, Luís Carlos PIRES, Carlos COSTA, Ricardo CORREIA, Elsa RAMALHOSA, Alexandra I. CORREIA and Alexandre PARAFITA (2019),\" Boosting Cultural Heritage in Rural Communities Through an ICT Platform: The Viv@vó Project\", IBIMA Business Review, Vol. 2019 (2019), Article ID 608133, DOI: 10.5171/2019.608133 Research Article","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48929408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. Hilorme, L. Sokolova, O. Portna, L. Lysiak, N. Boretskaya
The article analyzes the prospects for the development of the energy industry in Ukraine and the world with the Smart Grid technology use. A model of the Smart Grid concept was built, which consists of the principles of construction, key requirements (values), functional properties (attributes), and basic elements of their implementation. It was proposed to consider the expected effects of the implementation of the Smart Grid concept depending on the group of stakeholders: energy companies, end users, regulating bodies and the state and society as a whole. The integral indicator for assessing the development of renewable energy sources in Ukraine for the period of 2007-2017 was calculated on the basis of the author's methodology, and appropriate conclusions were made on the need to introduce renewable energy sources in order to balance and reduce energy dependence on external energy sources.
{"title":"Smart Grid Concept as a Perspective for The Development of Ukrainian Energy Platform","authors":"T. Hilorme, L. Sokolova, O. Portna, L. Lysiak, N. Boretskaya","doi":"10.5171/2019.923814","DOIUrl":"https://doi.org/10.5171/2019.923814","url":null,"abstract":"The article analyzes the prospects for the development of the energy industry in Ukraine and the world with the Smart Grid technology use. A model of the Smart Grid concept was built, which consists of the principles of construction, key requirements (values), functional properties (attributes), and basic elements of their implementation. It was proposed to consider the expected effects of the implementation of the Smart Grid concept depending on the group of stakeholders: energy companies, end users, regulating bodies and the state and society as a whole. The integral indicator for assessing the development of renewable energy sources in Ukraine for the period of 2007-2017 was calculated on the basis of the author's methodology, and appropriate conclusions were made on the need to introduce renewable energy sources in order to balance and reduce energy dependence on external energy sources.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46836016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Warehouse management involves a huge quantity of product movements performed in a work shift, so its success depends on the procedure used to retrieve customer orders to deliver them on time at the lowest possible cost (Bustillo et al., 2015). Due to this fact, optimizing warehousing processes has become an important objective since a small efficiency improvement of these operations can produce significant savings in product movements and costs (AlbaredaSambola et al., 2009; Chen et al., 2005).
{"title":"Parameters for a Genetic Algorithm: An Application for the Order Batching Problem","authors":"J. A. Cano","doi":"10.5171/2019.802597","DOIUrl":"https://doi.org/10.5171/2019.802597","url":null,"abstract":"Warehouse management involves a huge quantity of product movements performed in a work shift, so its success depends on the procedure used to retrieve customer orders to deliver them on time at the lowest possible cost (Bustillo et al., 2015). Due to this fact, optimizing warehousing processes has become an important objective since a small efficiency improvement of these operations can produce significant savings in product movements and costs (AlbaredaSambola et al., 2009; Chen et al., 2005).","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43993063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Skrypnyk, N. Radionova, Tetiana Vlasiuk, S. Bondarenko, Olena Grygorevska
Sustainable development is the leading modern concept of the evolution of economic systems at various levels. Formed in the second half of the twentieth century, the situation of sustainable development was subject to modernization and systemic change and penetrated into various spheres of social and economic relations. At present, the provisions of sustainable development are not accepted Abstract
{"title":"Accounting and Verification of Sustainable Enterprise Development Reporting","authors":"M. Skrypnyk, N. Radionova, Tetiana Vlasiuk, S. Bondarenko, Olena Grygorevska","doi":"10.5171/2019.873407","DOIUrl":"https://doi.org/10.5171/2019.873407","url":null,"abstract":"Sustainable development is the leading modern concept of the evolution of economic systems at various levels. Formed in the second half of the twentieth century, the situation of sustainable development was subject to modernization and systemic change and penetrated into various spheres of social and economic relations. At present, the provisions of sustainable development are not accepted Abstract","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48845448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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