This article aims to identify different literature reviews of supplier selection to analyze the topics addressed in these documents, and suggest research opportunities for future literature reviews in issues that have not been addressed in the literature or require a deeper approach. This study states that the majority of existing literature reviews focus on the analysis of supplier selection methods and criteria, and uncertainty management, environmental management, and sustainability have been addressed in recent years. As a conclusion, it is suggested to focus future literature reviews on topics such as risk management, statistical methods, methods applied to industry sectors, implementation of supplier selection to small and medium enterprises, comparative analysis of solution methods performance, and the adaptation of solution methods from areas different to supplier selection. Likewise, it is recommended to continue updating literature reviews related to green and sustainable supplier selection, and uncertainty management in supplier selection, especially for the last 3-5 years.
{"title":"Research Opportunities for Supplier Selection: An Analysis from Literature Reviews","authors":"J. A. Cano, Carlos Edisson Jiménez Ayala","doi":"10.5171/2019.828922","DOIUrl":"https://doi.org/10.5171/2019.828922","url":null,"abstract":"This article aims to identify different literature reviews of supplier selection to analyze the topics addressed in these documents, and suggest research opportunities for future literature reviews in issues that have not been addressed in the literature or require a deeper approach. This study states that the majority of existing literature reviews focus on the analysis of supplier selection methods and criteria, and uncertainty management, environmental management, and sustainability have been addressed in recent years. As a conclusion, it is suggested to focus future literature reviews on topics such as risk management, statistical methods, methods applied to industry sectors, implementation of supplier selection to small and medium enterprises, comparative analysis of solution methods performance, and the adaptation of solution methods from areas different to supplier selection. Likewise, it is recommended to continue updating literature reviews related to green and sustainable supplier selection, and uncertainty management in supplier selection, especially for the last 3-5 years.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42069392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stoyan Radev Koev, Olena Tryfonova, Lesia Inzhyievska, N. Trushkina, M. Radieva
A classification of contact personnel was proposed and a provision was developed on the assessment of its competencies and their impact on the potential of internal marketing, which provide for the construction of a graphical model that reflects the level of resource, process and strategic prerequisites for achieving the effectiveness of internal marketing of the enterprise, taking into account all stakeholders. A system was developed for monitoring the management of internal marketing of enterprises providing services, which involves the use of economic and mathematical modeling, decision-making support systems and the Internet technologies. This allows the owner of the enterprise to control management decisions affecting the internal marketing system, taking into account the role of contact personnel in order to ensure the effectiveness of running a business in a competitive environment. The analytical tools for diagnosing internal marketing of enterprises were improved, which, unlike the existing methodological approaches, allow, given the nature of services, assessing the level of satisfaction of three study objects at the same time: consumers, contact personnel and top managers of the
{"title":"Management of Domestic Marketing of Service Enterprises","authors":"Stoyan Radev Koev, Olena Tryfonova, Lesia Inzhyievska, N. Trushkina, M. Radieva","doi":"10.5171/2019.681709","DOIUrl":"https://doi.org/10.5171/2019.681709","url":null,"abstract":"A classification of contact personnel was proposed and a provision was developed on the assessment of its competencies and their impact on the potential of internal marketing, which provide for the construction of a graphical model that reflects the level of resource, process and strategic prerequisites for achieving the effectiveness of internal marketing of the enterprise, taking into account all stakeholders. A system was developed for monitoring the management of internal marketing of enterprises providing services, which involves the use of economic and mathematical modeling, decision-making support systems and the Internet technologies. This allows the owner of the enterprise to control management decisions affecting the internal marketing system, taking into account the role of contact personnel in order to ensure the effectiveness of running a business in a competitive environment. The analytical tools for diagnosing internal marketing of enterprises were improved, which, unlike the existing methodological approaches, allow, given the nature of services, assessing the level of satisfaction of three study objects at the same time: consumers, contact personnel and top managers of the","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49477912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
While the market for Smartphone applications (apps) is competitive, app loyalty is a constant concern for developers and vendors. Only one in five smartphone apps are downloaded more than 1,000 times; and for every four downloaded applications, at least one has never been used (Hoehle et al. 2015). The success of globally popular apps, such as WhatsApp, will be undermined if user loyalty cannot be sustained. With competitors (e.g. Line, WeChat, and Snap Chat) attempting to imitate the persuasive design of WhatsApp, investigating the factors that influence user loyalty to software applications across cultures is a paramount issue for designers. Such factors can reduce the cost, effort, and Abstract
虽然智能手机应用市场竞争激烈，但应用忠诚度一直是开发商和供应商关注的问题。只有五分之一的智能手机应用程序下载量超过1000次;每四个下载的应用程序中，至少有一个从未使用过(Hoehle et al. 2015)。如果用户忠诚度无法维持，WhatsApp等全球流行应用的成功就会受到影响。随着竞争对手(例如Line, b微信和Snap Chat)试图模仿WhatsApp的说服性设计，调查影响跨文化用户对软件应用忠诚度的因素对设计师来说是一个至关重要的问题。这些因素可以减少成本、工作量和抽象
{"title":"Persuasive System Design Principles that Impact the Usability of Smartphone Applications","authors":"Faisal Serri, G. al-Qaimari","doi":"10.5171/2019.580715","DOIUrl":"https://doi.org/10.5171/2019.580715","url":null,"abstract":"While the market for Smartphone applications (apps) is competitive, app loyalty is a constant concern for developers and vendors. Only one in five smartphone apps are downloaded more than 1,000 times; and for every four downloaded applications, at least one has never been used (Hoehle et al. 2015). The success of globally popular apps, such as WhatsApp, will be undermined if user loyalty cannot be sustained. With competitors (e.g. Line, WeChat, and Snap Chat) attempting to imitate the persuasive design of WhatsApp, investigating the factors that influence user loyalty to software applications across cultures is a paramount issue for designers. Such factors can reduce the cost, effort, and Abstract","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48942448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Nesterenko, S. Drobyazko, O. Abramova, N. Siketina
The economic mechanism for factoring management of trade enterprises was improved by applying a tool for refinancing receivables involving third parties, which will contribute to the effective management of fundraising processes from the standpoint of the income approach. The instruments for the implementation of the economic mechanism of factoring management of commercial enterprises, consisting of five blocks were improved (analysis of commercial enterprise debtors’ solvency in order to transfer them to factoring services; analysis of accounts receivable and assessment of its real value; planning of cash flows from factoring operations; factoring implementation assessment; monitoring and control of the repayment of receivables in the process of factoring services), that allows substantiating practical recommendations for improving the level of factoring management. Based on the concept of a portfolio of investments, a factoring model was built to optimize the debtors of the enterprise.
{"title":"Optimization of Factorial Portfolio of Trade Enterprises in the Conditions of the Non-Payment Crisis","authors":"S. Nesterenko, S. Drobyazko, O. Abramova, N. Siketina","doi":"10.5171/2019.278890","DOIUrl":"https://doi.org/10.5171/2019.278890","url":null,"abstract":"The economic mechanism for factoring management of trade enterprises was improved by applying a tool for refinancing receivables involving third parties, which will contribute to the effective management of fundraising processes from the standpoint of the income approach. The instruments for the implementation of the economic mechanism of factoring management of commercial enterprises, consisting of five blocks were improved (analysis of commercial enterprise debtors’ solvency in order to transfer them to factoring services; analysis of accounts receivable and assessment of its real value; planning of cash flows from factoring operations; factoring implementation assessment; monitoring and control of the repayment of receivables in the process of factoring services), that allows substantiating practical recommendations for improving the level of factoring management. Based on the concept of a portfolio of investments, a factoring model was built to optimize the debtors of the enterprise.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49427377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The methodological approaches to the assessment of the economic security of a travel company on the basis of quantitative and qualitative methods for assessing the components of the company’s external and internal environment (PEST analysis) and statistical modeling were improved which allows increasing the objectivity of management decisions taking into account the peculiarities of the functioning of travel companies in Bulgaria. The process of the economic security management of a travel company, containing relevant stages and controls within the institutional, organizational, economic and informationalmotivational components was improved, which, unlike the existing ones, makes it possible to adapt to the needs of the market and the requirements of current legislation, as well as to increase the scientific soundness of making management decisions. The practical significance of the obtained results lies in the fact that scientific developments and proposals of the work was brought to the level of theoretical and methodological generalizations, methodological and practical recommendations for the economic security management of travel companies.
{"title":"Ways to Improve the Management of The Economic Security of Travel Companies","authors":"M. Chorna","doi":"10.5171/2019.126670","DOIUrl":"https://doi.org/10.5171/2019.126670","url":null,"abstract":"The methodological approaches to the assessment of the economic security of a travel company on the basis of quantitative and qualitative methods for assessing the components of the company’s external and internal environment (PEST analysis) and statistical modeling were improved which allows increasing the objectivity of management decisions taking into account the peculiarities of the functioning of travel companies in Bulgaria. The process of the economic security management of a travel company, containing relevant stages and controls within the institutional, organizational, economic and informationalmotivational components was improved, which, unlike the existing ones, makes it possible to adapt to the needs of the market and the requirements of current legislation, as well as to increase the scientific soundness of making management decisions. The practical significance of the obtained results lies in the fact that scientific developments and proposals of the work was brought to the level of theoretical and methodological generalizations, methodological and practical recommendations for the economic security management of travel companies.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45082725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The objectives of this research are to examine whether there are significant differences in the perception of quality of work life among employees of three generational cohorts (i.e., Baby Boomers, Generation Xers and Millennials) and to propose some strategies from HRM in order to manage these differences. We used survey data collected from 522 employees of the logistic sector in Colombia and conducted internal consistency analysis, correlation analyses and one-way ANOVA. Results of ANOVA indicate that variables of quality of work life significantly differ depending on the generational membership of the employees. For example, Millennials were found to be a more distinct cohort from Gen Xers and Baby Boomers in terms of their relationship between promotion and career. However, the results suggest that employees in the older generations are likely to be more dedicated to, engrossed in, and even vigorous at work. For future studies, we recommend discussing how the knowledge on each generation in the workplace can inform specific HRM practices, such as how to train each generation effectively or to encourage each generation to improve work performance.
{"title":"How to Manage Generations? An Approach based on the Quality of Work Life","authors":"Laura Martínez-Buelvas, Olga Jaramillo-Naranjo","doi":"10.5171/2019.493697","DOIUrl":"https://doi.org/10.5171/2019.493697","url":null,"abstract":"The objectives of this research are to examine whether there are significant differences in the perception of quality of work life among employees of three generational cohorts (i.e., Baby Boomers, Generation Xers and Millennials) and to propose some strategies from HRM in order to manage these differences. We used survey data collected from 522 employees of the logistic sector in Colombia and conducted internal consistency analysis, correlation analyses and one-way ANOVA. Results of ANOVA indicate that variables of quality of work life significantly differ depending on the generational membership of the employees. For example, Millennials were found to be a more distinct cohort from Gen Xers and Baby Boomers in terms of their relationship between promotion and career. However, the results suggest that employees in the older generations are likely to be more dedicated to, engrossed in, and even vigorous at work. For future studies, we recommend discussing how the knowledge on each generation in the workplace can inform specific HRM practices, such as how to train each generation effectively or to encourage each generation to improve work performance.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46638302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Innovation is the basic factor and driving force behind the company's development. The aim of the study is to identify and assess innovation barriers in the construction sector in Poland, which are risk factors of the analyzed real estate market. It has been hypothesized that the implementation of innovation on the real estate market allows better management of investments in innovations and, above all, minimizes their risk. In the light of signals of ecological imbalance caused by very intensive and irresponsible economic growth, the analysis of the problem was inspired by actions aimed to eliminate harmful impacts of human activity on the environment and promote implementation of innovations the concept of sustainable development. For the purpose of the work purpose, surveys were used to assess the sustainable development of the real estate market in the light of benefits and threats. The work also used the literature on innovation, secondary research results, empirical data in this area, CSO data, McKinsey survey on key actions to ensure further effective development of the economy. The methodology adopted at work made it possible to present the assessment of the local real estate market implemented with innovations on the background of Poland and the UE. It has been shown that barriers to innovations are perceived as risk-generating, being an important determinant of management in the real estate market. In order to continue sustainable development in line with the EU directive, an appropriate risk management strategy should be adopted to minimize it. The work presents the concepts of innovation in the management strategy, stressing that the strategy for creating value is the most promising in the implementation of sustainable development, while providing a long-term reduction of costs.
{"title":"Barriers of Innovation Activity as Risk Factors on the Real Estate Market","authors":"M. Sitek","doi":"10.5171/2019.870062","DOIUrl":"https://doi.org/10.5171/2019.870062","url":null,"abstract":"Innovation is the basic factor and driving force behind the company's development. The aim of the study is to identify and assess innovation barriers in the construction sector in Poland, which are risk factors of the analyzed real estate market. It has been hypothesized that the implementation of innovation on the real estate market allows better management of investments in innovations and, above all, minimizes their risk. In the light of signals of ecological imbalance caused by very intensive and irresponsible economic growth, the analysis of the problem was inspired by actions aimed to eliminate harmful impacts of human activity on the environment and promote implementation of innovations the concept of sustainable development. For the purpose of the work purpose, surveys were used to assess the sustainable development of the real estate market in the light of benefits and threats. The work also used the literature on innovation, secondary research results, empirical data in this area, CSO data, McKinsey survey on key actions to ensure further effective development of the economy. The methodology adopted at work made it possible to present the assessment of the local real estate market implemented with innovations on the background of Poland and the UE. It has been shown that barriers to innovations are perceived as risk-generating, being an important determinant of management in the real estate market. In order to continue sustainable development in line with the EU directive, an appropriate risk management strategy should be adopted to minimize it. The work presents the concepts of innovation in the management strategy, stressing that the strategy for creating value is the most promising in the implementation of sustainable development, while providing a long-term reduction of costs.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47431629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Causal Analysis of Retail Distribution System Change from Direct Store Delivery to Centralized Distribution","authors":"Davor Dujak","doi":"10.5171/2019.400418","DOIUrl":"https://doi.org/10.5171/2019.400418","url":null,"abstract":"","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49503203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The purpose of this paper is to determinate key factors of health and well-being (H&WB) tourism destination expressed by consumers, this means guests (both patients and tourists) in spa destinations or destinations focus on wellness and/or sport activities. Design/methodology/approach: The identification of key factors is based on subjective valuation of each individual consumer. Empirical data were collected through a questionnaire survey in five European countries – United Kingdom, Finland, Germany, Austria and the Czech Republic and were processed by categorical data analysis and exploratory factor analysis. Findings: It was recognised that medical services have proven to be the most important key factor in the assessment and development of health and wellbeing tourism destinations followed by the environment. Accommodation and wellness services are the third and fourth key factors which have significant influence on H&WB tourism destination. Originality/value: The importance of the environment as the second key factor for evaluation and development of H&WB tourism destination is a crucial step in the strategic decision-making process. The development of products, choice of price tools and other tasks of the destination management focused on health and human well-being have to respect this fact.
{"title":"Environment as a Key Factor of Health and Well-Being Tourism Destinations in Five European Countries","authors":"Lucie Plzáková, Lucie Crespo Stupková","doi":"10.5171/2019.611983","DOIUrl":"https://doi.org/10.5171/2019.611983","url":null,"abstract":"Purpose: The purpose of this paper is to determinate key factors of health and well-being (H&WB) tourism destination expressed by consumers, this means guests (both patients and tourists) in spa destinations or destinations focus on wellness and/or sport activities. Design/methodology/approach: The identification of key factors is based on subjective valuation of each individual consumer. Empirical data were collected through a questionnaire survey in five European countries – United Kingdom, Finland, Germany, Austria and the Czech Republic and were processed by categorical data analysis and exploratory factor analysis. Findings: It was recognised that medical services have proven to be the most important key factor in the assessment and development of health and wellbeing tourism destinations followed by the environment. Accommodation and wellness services are the third and fourth key factors which have significant influence on H&WB tourism destination. Originality/value: The importance of the environment as the second key factor for evaluation and development of H&WB tourism destination is a crucial step in the strategic decision-making process. The development of products, choice of price tools and other tasks of the destination management focused on health and human well-being have to respect this fact.","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44619927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of an Enterprise’s Company Profile on Social Media on Purchasing Decisions of Representatives of Generation Z","authors":"A. Korombel, Olga Ławińska","doi":"10.5171/2019.671964","DOIUrl":"https://doi.org/10.5171/2019.671964","url":null,"abstract":"","PeriodicalId":37197,"journal":{"name":"IBIMA Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42130611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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