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[Adequacy of informed consent in clinical research: A descriptive cross-sectional study]. 临床研究中知情同意的充分性:一项描述性横断面研究。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-12-21 DOI: 10.1016/j.jhqr.2024.12.001
M D Monge-Muñoz, G Rodríguez-Caravaca, J L Del-Barrio-Fernández

Introduction and objectives: The principle of patient autonomy in the participation and incorporation of their health data in research projects is a legal and deontological obligation that must be fulfilled. The aim of this study was to know the degree of compliance and adequacy of informed consent in clinical research projects in a university hospital.

Material and methods: Through this cross-sectional study, the adequacy of the way patient data are obtained in the research projects presented to the Research Committee of a university hospital was analyzed. The adequacy of the way patient data were obtained in the research projects, dealing with informed consent and causes of exemption, was described with their frequencies distributions. It was assessed by means of the adjusted odds ratio through a backstep logistic regression model, including the predictable significant variables previously analyzed in the univariant analysis.

Results: A total of 565 protocols were included. The most frequent type of studies assessed were observational retrospectives (49.6%) and end-of-year projects (28.1%). The most frequent way of obtaining the patient data were by means of soliciting exemption of informed consent (48.3%). Obtaining the patient data process was considered appropriated in 51.1% of the projects. Projects with higher adequacy were those solicited by students (OR=4.2; CI95%=2.0-8.8) and residents OR=3.0; CI95%=1.2-2.4).

Conclusions: The majority of the projects assessed was retrospective observational studies in which exemption of informed consent was solicited. Projects with higher adequacy were solicited by students and residents.

前言和目标:病人自主参与和将其健康数据纳入研究项目的原则是一项必须履行的法律和道义义务。本研究旨在了解某大学医院临床研究项目中知情同意的遵守程度和充分性。材料和方法:通过本横断面研究,分析了在提交给某大学医院研究委员会的研究项目中获取患者数据的方式是否充分。在研究项目中获得患者数据的方式的充分性,处理知情同意和豁免的原因,描述了它们的频率分布。通过回溯逻辑回归模型,包括先前在单变量分析中分析的可预测的显著变量,通过调整的优势比进行评估。结果:共纳入565个方案。最常见的研究类型是观察性回顾性研究(49.6%)和年终项目(28.1%)。获取患者数据最常见的方式是请求豁免知情同意(48.3%)。51.1%的项目认为获得患者数据过程是适当的。充足性较高的项目是由学生征集的项目(OR=4.2;CI95%=2.0-8.8),居民OR=3.0;CI95% = 1.2 - -2.4)。结论:大多数被评估的项目是回顾性观察性研究,在这些研究中,要求受试者豁免知情同意。由学生及居民征集适当度较高的项目。
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引用次数: 0
[Perception of primary care professionals about the frequency with which are carried out «do not do interventions»]. [初级保健专业人员对进行“不干预”的频率的看法]。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-12-16 DOI: 10.1016/j.jhqr.2024.11.002
J E Calle Urra, A Jimeno Almazán, A Más Castillo, T Ramón Esparza, C Arellano Morata, J J López-Picazo Ferrer

Objetive: To know the perception of primary care professionals about the frequency with which interventions that should not be done at this level of care are carried out.

Material and methods: Three questionnaires were developed to evaluate 9 interventions in family medicine, 2 in pediatrics and 6 in nursing. The percentage of professionals who stated that they always or almost always carried out these interventions was calculated, considering acceptable percentages of less than 5%. A descriptive analysis of the barriers identified to reduce these interventions was also carried out.

Results: Five of the 9 interventions evaluated in family medicine, 2 in pediatrics, and 4 of the 6 in nursing were always or almost always performed by 5% or more of the professionals. Among the barriers identified to stop doing unnecessary interventions, the first was lack of time in the consultation, followed by lack of training.

Conclusions: The results obtained have made it possible to identify which of the primary care interventions evaluated have the greatest room for improvement, as well as the main barriers to their deimplementation. Surveys of professionals make it possible to assess recommendations that cannot be measured from clinical records. Knowing their perception of their clinical practice can be very useful for designing the intervention plan.

目的:了解初级保健专业人员对不应在这一级护理中进行干预的频率的看法。材料与方法:采用3份问卷对9项家庭医学干预措施、2项儿科干预措施和6项护理干预措施进行评价。考虑到可接受的小于5%的百分比,计算了表示他们总是或几乎总是执行这些干预措施的专业人员的百分比。还对确定的减少这些干预措施的障碍进行了描述性分析。结果:家庭医学9项干预措施中有5项,儿科2项,护理6项干预措施中有4项总是或几乎总是由5%或更多的专业人员实施。在确定的停止进行不必要干预的障碍中,首先是咨询时间不足,其次是缺乏培训。结论:所获得的结果使我们能够确定哪些初级保健干预措施有最大的改进空间,以及其取消实施的主要障碍。对专业人员的调查使评估无法从临床记录中衡量的建议成为可能。了解他们对临床实践的看法对设计干预计划非常有用。
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引用次数: 0
[Patient safety benchmarks: From myth to reality]. [患者安全基准:从神话到现实]。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-25 DOI: 10.1016/j.jhqr.2024.10.004
Rosa María Añel Rodríguez
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引用次数: 0
Patient's experience as a tool in analyzing primary care in Catalonia. 将患者体验作为分析加泰罗尼亚初级保健的工具。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-14 DOI: 10.1016/j.jhqr.2024.10.002
A Iruela, I Moral, G Gálvez, L M Jimenez, R Manzanera

Introduction: Primary health care is essential in a well-designed health system. A way of approaching the quality of an institution or service is evaluating different aspects like accessibility, treatment, satisfaction, and efficiency. The COVID-19 pandemic caused substantial disruptions in health systems. The present work focused on assessing the evolution of the experience of patients. It analyzed its relationship with various factors of the centers and the professionals' quality of life.

Methods: Retrospective quantitative study through a survey carried out in Catalonia evaluating the experience of users in relation to primary health care services. Results from years 2015, 2018, 2021 and 2022 are included in the study.

Results: Users from 370 centers were included in the study. The highest scores were registered in dimensions as environment and information (more than 90%), while accessibility was the worst scored dimension (mean 65.19). Global satisfaction scores were significantly higher in 2015 and 2018 and dropped the following years showing the impact of the COVID-19 pandemics.

Conclusion: The evolution of the patient experience in Catalonia shows a progressive decrease from the first edition in 2015 to the most recent edition in 2022, aggravated by the COVID-19 pandemic. During the pandemic, all the characteristics of primary care were affected, and they are beginning to recover. The resilience that primary care has shown during the pandemic contrasts with a downward valuation of the experience of patients who have used it.

引言在一个设计完善的医疗系统中,初级医疗保健是必不可少的。衡量机构或服务质量的一种方法是对可及性、治疗、满意度和效率等不同方面进行评估。COVID-19 大流行对医疗系统造成了严重破坏。目前的工作重点是评估患者体验的演变。方法:通过调查进行回顾性定量研究:方法:通过在加泰罗尼亚开展的一项调查进行回顾性定量研究,评估用户在初级医疗保健服务方面的体验。研究结果包括 2015 年、2018 年、2021 年和 2022 年的结果:来自 370 个中心的用户参与了研究。得分最高的维度是环境和信息(超过 90%),而可及性是得分最差的维度(平均 65.19)。全球满意度得分在2015年和2018年明显较高,随后几年有所下降,显示出COVID-19大流行的影响:加泰罗尼亚地区患者体验的演变表明,从2015年的第一版到2022年的最新版,患者体验在COVID-19大流行的影响下逐渐下降。在大流行期间,初级医疗的所有特征都受到了影响,目前正在开始恢复。初级医疗在大流行期间表现出的恢复力与使用过初级医疗的患者对其体验的评价下降形成了鲜明对比。
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引用次数: 0
Promoting second victims’ intervention support programs 推广第二受害者干预支持计划。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 DOI: 10.1016/j.jhqr.2024.07.001
H. Knezevic Krajina , J. Mira , B. Knezevic , I. Carrillo , P. Sousa
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引用次数: 0
Resultados del uso de Pulse Point Arrow como herramienta de lean healthcare en la gestión de la seguridad del paciente pediátrico en el área quirúrgica [使用脉搏点箭头作为精益医疗工具管理外科领域儿科患者安全的成果]。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 DOI: 10.1016/j.jhqr.2024.09.006
A. Cervera Barajas , L. López Rodríguez , E. Pérez Fernández , D. Moreno Borrego , R.M. Romero Ruiz , P. Bonachela Solás

Objective

To improve the safety's management in the urology paediatric surgical process of the Ambulatory Major Surgery Unit (AMSU) through the use of this tool.

Material and methods

Observational study lasting 9 months divided into a PRE-period for collecting information on the safety indicators defined by the team and reflected in the Pulse Point Arrow, using the “Hoja de Ruta”, an intervention period and a POST collection stage of the same information.

Results

In both periods, a total of 1464 “Hojas de Ruta” were collected in the CMA unit, 55.8% of the total corresponding to the PRE-period, and the rest to the POST.
The selected indicators improved significantly, highlighting the correct placement of bracelets, bed assignment, allergy registration, and administration of preoperative treatment.

Conclusions

The use of new management tools in healthcare systems is essential for improving healthcare processes and achieving better health outcomes. In our experience the introduction of Pulse Point Arrow improved results of surgical safety of the paediatric patient.
目的通过使用该工具,改善门诊大手术室(AMSU)泌尿科儿科手术过程的安全管理:观察研究为期 9 个月,分为前期(使用 "Hoja de Ruta "收集由团队定义并反映在脉搏点箭头中的安全指标信息)、干预期和后期(收集相同信息):结果:在干预期和干预后两个阶段,CMA 共收集了 1464 条 "Hojas de Ruta",其中 55.8%属于干预前阶段,其余属于干预后阶段。所选指标明显改善,突出表现在正确放置手环、床位分配、过敏登记和术前治疗管理等方面:在医疗系统中使用新的管理工具对于改善医疗流程和取得更好的医疗效果至关重要。根据我们的经验,脉冲点箭的引入提高了儿科患者的手术安全性。
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引用次数: 0
Enhancing vaccine accessibility and efficacy through microneedle patches 通过微针贴片提高疫苗的可及性和有效性。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 DOI: 10.1016/j.jhqr.2024.09.004
V. Kumar , N. Rai , S. Sah , M. Soni
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引用次数: 0
Relationship between adherence to oral antidiabetic drugs and control of type 2 diabetes mellitus 坚持服用口服抗糖尿病药物与控制 2 型糖尿病之间的关系。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 DOI: 10.1016/j.jhqr.2024.06.007
E. Esquivel-Prados , E. Pareja-Martínez , J.P. García-Corpas

Introduction and objectives

Poor adherence to oral antidiabetic drugs (Adh-OAD) is a risk factor for poor control of type 2 diabetes mellitus (T2DM). Therefore, it is necessary to quantify the Adh-OAD. This quantification is possible through electronic dispensing records from the community pharmacy.
The objective was to evaluate the influence of the Adh-OAD on the control of T2DM and the percentage of glycosylated hemoglobin (%HbA1c) in the patient.

Materials and methods

A cross-sectional descriptive observational study was conducted in 8 community pharmacies in Granada (Spain). Patients older than 18 years with T2DM and on oral antidiabetic drugs (OADs) for at least 6 months were included. The main study variables were the control of T2DM, %HbA1c, and the Adh-OAD considering three cut-off points (≥80%, ≥70%, ≥60%). This relationship was studied using multivariate binary logistic regression and multivariate linear regression, respectively.

Results

A total of 107 patients were included. The mean age was 70.5 years (SD: 9.7), and 54.2% were men. Eighty-five patients (79.4%) had well-controlled T2DM (mean %HbA1c: 6.5%; SD = 0.6). Considering Adh-OAD  80%, 13.1% (n = 14) had a poor adherence and was related to the %HbA1c (β = 0.742; p = 0.007) and the control of T2DM (OR: 7.327; 95% CI: 1.302–41.241). Poor adherence was found in 9.3% (n = 10) considering Adh-OAD  70% and in 3.7% (n = 4) considering Adh-OAD  60%. In both cases, a statistically significant relationship was found between Adh-OAD and the %HbA1c and between Adh-OAD and the control of T2DM.

Conclusions

Adh-OAD influenced the %HbA1c in patients with T2DM and the control of their disease.
导言和目标:口服抗糖尿病药物(Adh-OAD)依从性差是 2 型糖尿病(T2DM)控制不佳的一个风险因素。因此,有必要对 Adh-OAD 进行量化。通过社区药房的电子配药记录可以进行量化。目的是评估 Adh-OAD 对 T2DM 控制和患者糖化血红蛋白百分比(%HbA1c)的影响:在格拉纳达(西班牙)的 8 家社区药房开展了一项横断面描述性观察研究。研究对象包括 18 岁以上的 T2DM 患者,这些患者至少服用过 6 个月的口服抗糖尿病药物 (OAD)。研究的主要变量是 T2DM 控制率、血红蛋白 A1c 百分比和 Adh-OAD,考虑了三个截断点(≥80%、≥70%、≥60%)。分别采用多变量二元逻辑回归和多变量线性回归对这一关系进行了研究:共纳入 107 名患者。平均年龄为 70.5 岁(SD:9.7),54.2% 为男性。85名患者(79.4%)的 T2DM 控制良好(平均 HbA1c 百分比:6.5%;SD=0.6)。考虑到 Adh-OAD≥80% 的患者,13.1%(14 人)的依从性较差,这与 HbA1c%(β=0.742;P=0.007)和 T2DM 控制情况(OR:7.327;95% CI:1.302-41.241)有关。Adh-OAD≥70% 的患者中有 9.3%(10 人)依从性较差,Adh-OAD≥60% 的患者中有 3.7%(4 人)依从性较差。在这两种情况下,均发现 Adh-OAD 与 HbA1c 百分比之间以及 Adh-OAD 与 T2DM 控制率之间存在显著的统计学关系:结论:Adh-OAD对T2DM患者的血红蛋白A1c%及其病情控制有影响。
{"title":"Relationship between adherence to oral antidiabetic drugs and control of type 2 diabetes mellitus","authors":"E. Esquivel-Prados ,&nbsp;E. Pareja-Martínez ,&nbsp;J.P. García-Corpas","doi":"10.1016/j.jhqr.2024.06.007","DOIUrl":"10.1016/j.jhqr.2024.06.007","url":null,"abstract":"<div><h3>Introduction and objectives</h3><div>Poor adherence to oral antidiabetic drugs (Adh-OAD) is a risk factor for poor control of type 2 diabetes mellitus (T2DM). Therefore, it is necessary to quantify the Adh-OAD. This quantification is possible through electronic dispensing records from the community pharmacy.</div><div>The objective was to evaluate the influence of the Adh-OAD on the control of T2DM and the percentage of glycosylated hemoglobin (%HbA1c) in the patient.</div></div><div><h3>Materials and methods</h3><div>A cross-sectional descriptive observational study was conducted in 8 community pharmacies in Granada (Spain). Patients older than 18 years with T2DM and on oral antidiabetic drugs (OADs) for at least 6 months were included. The main study variables were the control of T2DM, %HbA1c, and the Adh-OAD considering three cut-off points (≥80%, ≥70%, ≥60%). This relationship was studied using multivariate binary logistic regression and multivariate linear regression, respectively.</div></div><div><h3>Results</h3><div>A total of 107 patients were included. The mean age was 70.5 years (SD: 9.7), and 54.2% were men. Eighty-five patients (79.4%) had well-controlled T2DM (mean %HbA1c: 6.5%; SD<!--> <!-->=<!--> <!-->0.6). Considering Adh-OAD<!--> <!-->≥<!--> <!-->80%, 13.1% (<em>n</em> <!-->=<!--> <!-->14) had a poor adherence and was related to the %HbA1c (<em>β</em> <!-->=<!--> <!-->0.742; <em>p</em> <!-->=<!--> <!-->0.007) and the control of T2DM (OR: 7.327; 95% CI: 1.302–41.241). Poor adherence was found in 9.3% (<em>n</em> <!-->=<!--> <!-->10) considering Adh-OAD<!--> <!-->≥<!--> <!-->70% and in 3.7% (<em>n</em> <!-->=<!--> <!-->4) considering Adh-OAD<!--> <!-->≥<!--> <!-->60%. In both cases, a statistically significant relationship was found between Adh-OAD and the %HbA1c and between Adh-OAD and the control of T2DM.</div></div><div><h3>Conclusions</h3><div>Adh-OAD influenced the %HbA1c in patients with T2DM and the control of their disease.</div></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 6","pages":"Pages 346-355"},"PeriodicalIF":1.1,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141761487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact of multicomponent intervention on hospitalized clinical patient outcomes: A pre–post study in a university hospital 多成分干预对住院临床患者疗效的影响:在一家大学医院进行的一项前后研究。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 DOI: 10.1016/j.jhqr.2024.06.003
M.R.R. Falcetta , F. Pivatto Júnior , É.P. Cassol , A. Boni , T. Vaz , F.M. da Costa , D.F. do Canto , L.M.G. Paskulin , J.M. Dora

Background and objective

Hospitalization significantly interferes with the individual's well-being and it occurs both during and after the hospitalization period. Different approaches to minimize morbidity related to hospitalization and the post-discharge period have been proposed, especially to those aimed at reducing readmission rates. The aim of this study is to evaluate the effect of multicomponent intervention (MI) on operational indicators and continuity of care outcomes.

Materials and methods

A quasi-experimental study conducted in a Brazilian university hospital in order to compare the impact of the intervention with usual care. The MI was the implementation of multidisciplinary rounds, the inclusion of the role of the navigator nurse, and care transition actions with half of the Internal Medicine teams in a clinical unit of a general hospital. Adult patients hospitalized were included in 2 periods and divided in 3 groups – Group A: before the intervention; Group B: after and with MI; Group C after and without MI.

Results

A total of 2333 hospitalizations were evaluated. There was a reduction in the rate of intensive care transfers to intensive care unit (ICU) and in the length of stay (LOS). LOS, discharge before noon, and transfers to ICU improved when comparing before and after the intervention, but were not different in post-intervention groups with and without MI.

Conclusion

These results reflect the improvement of care provided by MI, an effect that could be due to cross contamination also to teams without the intervention.
背景和目的:住院治疗严重影响个人的身心健康,在住院期间和出院后都会发生。为了最大限度地降低住院期间和出院后的发病率,人们提出了不同的方法,尤其是那些旨在降低再入院率的方法。本研究旨在评估多成分干预(MI)对操作指标和持续护理结果的影响:在巴西一所大学医院开展的准实验研究,旨在比较干预措施与常规护理的影响。干预措施是在一家综合医院的临床科室实施多学科查房,纳入导航护士的角色,并与一半的内科团队开展护理过渡行动。住院的成人患者分为两个时期,并分为三组--A组:干预前;B组:干预后且实施了多学科综合查房;C组:干预后且未实施多学科综合查房:结果:共评估了 2333 例住院患者。转入重症监护室(ICU)和住院时间(LOS)均有所缩短。干预前后比较,住院时间、中午前出院率和转入重症监护室率均有所改善,但干预后有心肌梗死和没有心肌梗死的组别没有差异:这些结果反映出管理信息系统改善了护理工作,这种效果可能是由于交叉感染造成的,也可能是由于未进行干预的团队造成的。
{"title":"Impact of multicomponent intervention on hospitalized clinical patient outcomes: A pre–post study in a university hospital","authors":"M.R.R. Falcetta ,&nbsp;F. Pivatto Júnior ,&nbsp;É.P. Cassol ,&nbsp;A. Boni ,&nbsp;T. Vaz ,&nbsp;F.M. da Costa ,&nbsp;D.F. do Canto ,&nbsp;L.M.G. Paskulin ,&nbsp;J.M. Dora","doi":"10.1016/j.jhqr.2024.06.003","DOIUrl":"10.1016/j.jhqr.2024.06.003","url":null,"abstract":"<div><h3>Background and objective</h3><div>Hospitalization significantly interferes with the individual's well-being and it occurs both during and after the hospitalization period. Different approaches to minimize morbidity related to hospitalization and the post-discharge period have been proposed, especially to those aimed at reducing readmission rates. The aim of this study is to evaluate the effect of multicomponent intervention (MI) on operational indicators and continuity of care outcomes.</div></div><div><h3>Materials and methods</h3><div>A quasi-experimental study conducted in a Brazilian university hospital in order to compare the impact of the intervention with usual care. The MI was the implementation of multidisciplinary rounds, the inclusion of the role of the navigator nurse, and care transition actions with half of the Internal Medicine teams in a clinical unit of a general hospital. Adult patients hospitalized were included in 2 periods and divided in 3 groups – Group A: before the intervention; Group B: after and with MI; Group C after and without MI.</div></div><div><h3>Results</h3><div>A total of 2333 hospitalizations were evaluated. There was a reduction in the rate of intensive care transfers to intensive care unit (ICU) and in the length of stay (LOS). LOS, discharge before noon, and transfers to ICU improved when comparing before and after the intervention, but were not different in post-intervention groups with and without MI.</div></div><div><h3>Conclusion</h3><div>These results reflect the improvement of care provided by MI, an effect that could be due to cross contamination also to teams without the intervention.</div></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 6","pages":"Pages 365-372"},"PeriodicalIF":1.1,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141591640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Validación y fiabilidad de un instrumento para la evaluación de la calidad de servicios, adaptado a familiares, pacientes y personal de enfermería [病人、护士和家属护理服务质量评估工具的内部有效性和可靠性]。
IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 DOI: 10.1016/j.jhqr.2024.07.003
A. Renghea , S. Hernandez-Iglesias , M.A. Cuevas-Budhart , M.T. Iglesias López , J.A. Sarrion-Bravo , A. Crespo Cañizares , M. Gómez del Pulgar García-Madrid

Aim

To analyze the internal validity and reliability of the instrument for evaluating the quality of services adapted to three interest groups: patients, nurses, family members, and primary caregivers.

Material and method

Our research was conducted meticulously, employing a mixed methodology with two phases: qualitative, using the focus group for internal validation of the instrument, and quantitative. Subsequently, the survey was passed to the interest group of 430 patients, 525 relatives, and 298 nurses. Chronbac's alpha reliability analysis, the multiple linear regression model as a point estimator of the parameters, and exploratory factor analysis with a maximum likelihood factor using Kaiser-Meyer-Olkin to analyze the constructor and its indicators were performed to validate the adaptation. Finally, confirmatory factor analysis determines their respective measurement models’ unidimensionality, validity, and reliability.

Results

The result shows that the factor loading of each subconstruct is more significant than 0.5 in the three models, which indicates that the aptitude indices of the model were met. In addition, the model meets the discriminant validity criteria. The behavior of the SERVPERF questionnaire was analyzed in terms of consistency, Cronbach's alpha = 0.94.

Conclusion

The scale items’ discrimination concerning the questions on global satisfaction is confirmed. This shows that the instrument is valid, reliable, and useful.
目的:分析服务质量评估工具的内部有效性和可靠性,该工具适用于三个利益群体:患者、护士、家庭成员和主要护理人员:我们的研究采用了一种混合方法,分为两个阶段:定性阶段(利用焦点小组对工具进行内部验证)和定量阶段。随后,我们向由 430 名患者、525 名亲属和 298 名护士组成的兴趣小组发放了调查问卷。为验证适应性,进行了Chronbac's alpha信度分析、作为参数点估计的多元线性回归模型,以及使用Kaiser-Meyer-Olkin最大似然因子的探索性因子分析,以分析构造函数及其指标。最后,确认性因子分析确定了各自测量模型的单维性、有效性和可靠性:结果表明,在三个模型中,各子结构的因子载荷均大于 0.5,这表明模型的能力指标得到了满足。此外,模型还符合判别效度标准。对 SERVPERF 问卷的行为进行了一致性分析,Cronbach's alpha=0.94.结论:结论:量表项目对总体满意度问题的判别得到了证实。这表明该工具是有效、可靠和有用的。
{"title":"Validación y fiabilidad de un instrumento para la evaluación de la calidad de servicios, adaptado a familiares, pacientes y personal de enfermería","authors":"A. Renghea ,&nbsp;S. Hernandez-Iglesias ,&nbsp;M.A. Cuevas-Budhart ,&nbsp;M.T. Iglesias López ,&nbsp;J.A. Sarrion-Bravo ,&nbsp;A. Crespo Cañizares ,&nbsp;M. Gómez del Pulgar García-Madrid","doi":"10.1016/j.jhqr.2024.07.003","DOIUrl":"10.1016/j.jhqr.2024.07.003","url":null,"abstract":"<div><h3>Aim</h3><div>To analyze the internal validity and reliability of the instrument for evaluating the quality of services adapted to three interest groups: patients, nurses, family members, and primary caregivers.</div></div><div><h3>Material and method</h3><div>Our research was conducted meticulously, employing a mixed methodology with two phases: qualitative, using the focus group for internal validation of the instrument, and quantitative. Subsequently, the survey was passed to the interest group of 430 patients, 525 relatives, and 298 nurses. Chronbac's alpha reliability analysis, the multiple linear regression model as a point estimator of the parameters, and exploratory factor analysis with a maximum likelihood factor using Kaiser-Meyer-Olkin to analyze the constructor and its indicators were performed to validate the adaptation. Finally, confirmatory factor analysis determines their respective measurement models’ unidimensionality, validity, and reliability.</div></div><div><h3>Results</h3><div>The result shows that the factor loading of each subconstruct is more significant than 0.5 in the three models, which indicates that the aptitude indices of the model were met. In addition, the model meets the discriminant validity criteria. The behavior of the SERVPERF questionnaire was analyzed in terms of consistency, Cronbach's alpha<!--> <!-->=<!--> <!-->0.94.</div></div><div><h3>Conclusion</h3><div>The scale items’ discrimination concerning the questions on global satisfaction is confirmed. This shows that the instrument is valid, reliable, and useful.</div></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 6","pages":"Pages 381-390"},"PeriodicalIF":1.1,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141767528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Journal of Healthcare Quality Research
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