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Een speels antwoord op de crisis 这是对危机的有趣回应
Pub Date : 2021-09-01 DOI: 10.5117/thrm2021.3.rein
Klaas-Jan Reincke, A. Bakker
For many people, the experience of daily work has changed a lot during the COVID-19 crisis. Suddenly, people found themselves sitting at home and interacting mainly online. The fun has been taken out of our jobs, partly because there’s much less direct contact with colleagues and clients. Understandably, many people also worry more and this has a clear impact on their work. What can organisations do to make sure their employees preserve their energy, enthusiasm and focus? The answer to that question can be found in stimulating positive and proactive work behaviour. In this article, the authors explain how the innovative approach of Playful Work Design helps employees stay energetic and enthusiastic, even if the work they are doing is temporarily less appealing.
对许多人来说,在新冠肺炎危机期间,日常工作经历发生了很大变化。突然间,人们发现自己坐在家里,主要是在网上互动。我们的工作失去了乐趣,部分原因是与同事和客户的直接接触少了很多。可以理解的是,许多人也更担心,这对他们的工作产生了明显的影响。企业如何才能确保员工保持精力、热情和专注?这个问题的答案可以在激励积极主动的工作行为中找到。在这篇文章中,作者解释了有趣工作设计的创新方法如何帮助员工保持精力充沛和热情,即使他们所做的工作暂时不那么吸引人。
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引用次数: 0
Prestatiemanagement in het Hoger Onderwijs: 高等教育绩效管理:
Pub Date : 2021-06-01 DOI: 10.5117/thrm2021.2.bauw
Robin Bauwens
This paper deals with the question of how we can improve performance management systems in higher education institutions. Performance management systems are defined as configurations of complementary human resource management (HRM) practices that enable organizations to set goals, give feedback and evaluate the efforts of their employees. Higher education institutions have adopted performance management systems to manage their staff more efficiently and effectively against the backdrop of challenges like democratization, marketization and public accountability. However, in higher education institutions, such systems often result in unintended effects on academic employees’ well-being and performances. Like burnout, reduced innovation and lower team performances. This particularly applies to non-professorial higher education staff. In response, scholars have started to inquire into the ‘success conditions’, particular conditions under which the unintended effects of performance management systems can be avoided or reversed. Drawing on four empirical studies, this paper examined how and when performance management systems yield positive outcomes for the well-being and performance of academic employees in higher education institutions. The findings show that performance management systems have positive synergies with both employees’ well-being and performances (mutual gains). In addition, leaders are observed to be key supporters of performance management systems. However, they should not be regarded as a panacea, as our findings also seem to suggest a more complex interplay. Such findings contrast with the dysfunctional effects of performance management systems as described in higher education literature. However, it is important to remain critical. The main message is that academic employees’ personal perceptions of performance management implementation are a force to be reckoned with in striving for healthy and performant academic employees. Therefore, the subsequent challenge moves to managing those perceptions and building academic leaders.
本文探讨了如何完善高校绩效管理体系的问题。绩效管理系统被定义为互补的人力资源管理(HRM)实践的配置,使组织能够设定目标,给予反馈并评估员工的努力。在民主化、市场化和公共问责等挑战的背景下,高等教育机构采用绩效管理制度,更有效地管理员工。然而,在高等教育机构中,这样的制度往往会对学术员工的福利和表现产生意想不到的影响。比如职业倦怠、创新减少和团队绩效降低。这尤其适用于非专业的高等教育人员。对此,学者们开始探究“成功条件”,即绩效管理系统的非预期影响能够被避免或逆转的特定条件。根据四项实证研究,本文考察了绩效管理系统如何以及何时对高等教育机构学术员工的福祉和绩效产生积极影响。研究结果表明,绩效管理系统对员工的幸福感和绩效都有积极的协同作用(互惠互利)。此外,领导者被认为是绩效管理系统的关键支持者。然而,它们不应该被视为万灵药,因为我们的研究结果似乎也表明了一个更复杂的相互作用。这些发现与高等教育文献中所描述的绩效管理系统的功能失调形成对比。然而,保持批判性是很重要的。主要信息是,学术员工对绩效管理实施的个人看法是争取健康和绩效的学术员工不可忽视的力量。因此,接下来的挑战转向管理这些观念和培养学术领袖。
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引用次数: 0
Stimuleren van eigen regie op loopbaan en ontwikkeling 鼓励个人对职业和发展的方向
Pub Date : 2021-06-01 DOI: 10.5117/THRM2021.2.VOS
M. Vos, V. Roelse, L. Koopmans, W. V. D. Torre, M. Xavier, A. V. D. Horst, I. V. Nispen, J. Sanders
The current labor market requires that people take responsibility for their own professional development. At the same time, this requires a stimulating work environment that supports self directed employability. This article, which is an adaptation of the recently published knowledge document ‘Eigen Regie op Loopbaan en Ontwikkeling’ of the Sociaal Economische Raad (SER), focuses on how self-directed employability can be stimulated. In this article we discuss the building blocks of self-directed employability that provide insight into how employees can influence their own professional development. Based on these building blocks, we describe concrete actions to stimulate self-directed employability within organizations and which roles HR professionals should take in facilitating this behavior. First, this concerns offering direction, i.e. emphasize of how labor market development relates to changes in the organization, how specific tasks and roles will change, in what time frame this will occur, and the direct consequences for employees. Second, it concerns a safe environment in which employees and managers trust each other and in which learning and development are attractive (support). Finally, it is about organizing the work in such a way that people can actually make their own choices and there is room for learning from and during work.
当前的劳动力市场要求人们对自己的职业发展负责。与此同时,这需要一个刺激的工作环境,支持自我导向的就业能力。本文改编自最近出版的社会经济学研究所(SER)的知识文件“Eigen Regie op Loopbaan en Ontwikkeling”,重点关注如何刺激自主就业能力。在这篇文章中,我们讨论了自我导向就业能力的组成部分,为员工如何影响自己的职业发展提供了见解。基于这些构建模块,我们描述了在组织中激发自我导向就业能力的具体行动,以及人力资源专业人员在促进这种行为方面应该扮演的角色。首先,这涉及到提供方向,即强调劳动力市场的发展如何与组织的变化相关,具体任务和角色将如何变化,在什么时间框架内发生,以及对员工的直接后果。其次,它涉及一个安全的环境,员工和管理者相互信任,学习和发展是有吸引力的(支持)。最后,它是关于以这样一种方式组织工作,即人们实际上可以做出自己的选择,并且在工作中有学习的空间。
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引用次数: 0
De robotarm als collega 机器人臂要比高莱法
Pub Date : 2021-06-01 DOI: 10.5117/thrm2021.2.wolf
Milan Wolffgramm, S. Corporaal, Maarten van Riemsdijk
Dutch industrial manufacturers are confronted with a new and promising industrial robot: the collaborative robot (cobot). These small robotic arms are revolutionary as they allow direct and safe interaction with production workers for the very first time. The direct interaction between production worker and cobot has the potential to not only increase efficiency, but also enhance flexibility as it can align the strengths of (wo)man and machine more thoroughly. Currently, Dutch manufacturers are experimenting with cobots. To obtain a first understanding about the use of cobots in Dutch industrial practice and to see what the consequences are for production workers and production work, we conducted an exploratory interview study (N=61). We learnt that most cobots under study are used for the production of one or a few large product batches (mass production) and work highly autonomous. The interaction between cobot and production worker is limited and reduced to production workers preventing the cobot from falling into a standstill. The results tend to be in line with traditional industrial automation practices: an overemphasis on leveraging the technology’s potential and limited attention for the production workers’ work design and decision latitude. HR professionals were not involved and, therefore, miss out on a crucial opportunity to be of an added value.
荷兰的工业制造商正面临着一种新的、有前途的工业机器人:协作机器人(cobot)。这些小型机械臂是革命性的,因为它们首次允许与生产工人进行直接和安全的互动。生产工人和协作机器人之间的直接互动不仅可以提高效率,还可以增强灵活性,因为它可以更彻底地协调人与机器的优势。目前,荷兰制造商正在试验协作机器人。为了初步了解荷兰工业实践中协作机器人的使用,并了解其对生产工人和生产工作的影响,我们进行了一项探索性访谈研究(N=61)。我们了解到,研究中的大多数协作机器人用于生产一个或几个大型产品批次(大规模生产),并且工作高度自主。cobot和生产工人之间的互动是有限的,减少到生产工人,防止cobot陷入停滞状态。结果往往与传统的工业自动化实践一致:过度强调利用技术的潜力,而对生产工人的工作设计和决策自由度的关注有限。人力资源专业人士没有参与其中,因此错过了一个重要的增值机会。
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引用次数: 0
Prestatiemanagement 2.0? Prestatiemanagement 2.0 ?
Pub Date : 2021-06-01 DOI: 10.5117/thrm2021.2.vleu
Wouter Vleugels, Giverny De Boeck, S. Sjollema, L. Dorenbosch
As an HR tool, performance management aims to increase employee commitment and motivation and seeks to ascertain that employees contribute to the strategic goals of the organization. In practice, however, these outcomes are not always achieved, and frustration is growing among managers and employees with the slow, cumbersome and subjective nature of these traditional performance management systems. In response, an increasing number of organizations are abandoning this traditional, mainstream approach to performance management and have begun to experiment with a more flexible, employee-driven approach instead, in which the needs of the employee take centre stage. The purpose of this study is to gain a better understanding of this alternative approach to performance management by exploring (1) what the defining features of this alternative approach to performance management are and (2) how organizations transition from one system to the other. As part of this transition, the focus of performance management shifts from past performance to future performance, while the responsibility for the performance management process shifts from the manager to the employee. Nonetheless, and through a process of experimentation, evaluation, and adjustment, organizations often end up with a hybrid system in which elements of traditional and employee-driven performance management are combined. The nature of this transition can be seen as evolutionary as opposed to revolutionary.
作为一种人力资源工具,绩效管理旨在提高员工的承诺和激励,并寻求确定员工为组织的战略目标做出贡献。然而,在实践中,这些结果并不总能实现,管理人员和雇员对这些传统绩效管理制度的缓慢、繁琐和主观性质越来越感到沮丧。作为回应,越来越多的组织正在放弃这种传统的、主流的绩效管理方法,并开始尝试一种更灵活的、以员工为导向的方法,在这种方法中,员工的需求处于中心地位。本研究的目的是通过探索(1)这种绩效管理替代方法的定义特征是什么,以及(2)组织如何从一种系统过渡到另一种系统,从而更好地理解这种绩效管理替代方法。作为这种转变的一部分,绩效管理的重点从过去的绩效转移到未来的绩效,而绩效管理过程的责任从管理者转移到员工身上。尽管如此,通过实验、评估和调整的过程,组织往往最终形成一个混合系统,在这个系统中,传统的和员工驱动的绩效管理的元素结合在一起。这种转变的本质可以被看作是渐进的,而不是革命性的。
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引用次数: 0
De rol van grote levensgebeurtenissen bij langer doorwerken 重大生活事件在延长工作时间中的作用
Pub Date : 2021-06-01 DOI: 10.5117/thrm2021.2.pak
K. Pak
Due to demographic trends organizations are challenged to extend the working lives of their employees. Therefore, research in to the extension of working lives is increasing. However, there are few empirical studies that study the role of major life events in this process. The goal of this article is to examine through which process major life events can influence the ability, motivation, and opportunity to continue working. To meet this goal 33 employees were interviewed. This article shows that major life events can have a major impact on the ability, motivation, and opportunity to continue working. Major life events can cause changes in the resources and demands that an individual faces. When these fluctuations lead to changes in person-job fit the ability, motivation, and opportunity to continue working are influenced. Employees who experience major life events in their private lives find it important to have access to accommodative practices, whereas employees who experience major life events at work find it important to have access to developmental and utilization practices. It is always important that employees who experience major life events receive sufficient job resources such as the support of colleagues and the supervisor, regardless of the type of life event that they experience.
由于人口趋势,组织面临着延长员工工作寿命的挑战。因此,对延长工作寿命的研究越来越多。然而,很少有实证研究研究重大生活事件在这一过程中的作用。这篇文章的目的是研究生活中的重大事件会通过哪些过程影响继续工作的能力、动机和机会。为了实现这一目标,我们采访了33名员工。这篇文章表明,生活中的重大事件会对继续工作的能力、动机和机会产生重大影响。生活中的重大事件会导致个人面临的资源和需求发生变化。当这些波动导致个人与工作的契合度发生变化时,继续工作的能力、动机和机会都会受到影响。在私人生活中经历重大生活事件的员工发现获得适应性实践很重要,而在工作中经历重大生活事件的员工则发现获得发展性和利用性实践很重要。经历重大生活事件的员工无论经历何种类型的生活事件,都应该获得足够的工作资源,如同事和主管的支持,这一点总是很重要的。
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引用次数: 0
HRM en performance: Wat is er bereikt? 人力资源管理和绩效:取得了什么成就?
Pub Date : 2020-06-01 DOI: 10.5117/thrm2020.2.paau
J. Paauwe
In dit artikel geven we een overzicht van wat er bereikt is op gebied van HRM en Performance onderzoek. Dit doen we aan de hand van de volgende vragen: • Wat is er nu op dit terrein bereikt sinds de jaren tachtig? • Welke benaderingswijzen kunnen we onderscheiden? • De schaduwzijde van HRM en Performance • Wat zijn de belangrijkste modellen en auteurs in dit verband? • Hoe kunnen we daar in de praktijk ons voordeel mee doen? • Wat is de ontwikkeling van het vakgebied in de (nabije) toekomst? Voor de beantwoording ervan, starten we bij de klassieke benaderingen van HRM in de jaren tachtig, te weten de Harvard en Michigan benadering. In de jaren negentig zien we de opkomst van het empirisch onderzoek, eerst in de USA en daarna in het Verenigd Koninkrijk en vervolgens neemt het empirisch onderzoek in alsmaar geavanceerder vormen een hoge vlucht over de gehele wereld. De voornaamste bevindingen presenteren we in de vorm van de uitkomsten van review studies en meta-analyses. Op basis van een co-citatie analyse kunnen we ook de voornaamste onderzoekers in beeld brengen, inclusief hun netwerken. Met aanbevelingen voor de praktijk en het schetsen van een wenkend perspectief voor toekomstig HRM onderzoek sluiten we af.In this paper, we give an overview of what has been achieved in the domain of HRM and Performance research. Starting from the classic frameworks of Harvard and Michigan, we describe the development towards more empirical research, first in the USA, later in the UK and subsequently a spread across the globe of increasingly more sophisticated research in this area. Based on numerous papers, we are able to present the findings by means of review studies and meta-analyses. The paper also deals with some of the pitfalls in empirical research. Based on a co-citation analysis we are able to present an overview of the main authors in this knowledge domain. With some recommendations for practitioners as well as the future perspectives for HRM research we finalize this paper.
在本文中,我们概述了在人力资源管理和绩效研究领域取得的成就。•自上世纪80年代以来,这一领域取得了哪些成就?•我们可以区分哪些方法?•人力资源管理和绩效的阴暗面•在这方面最重要的模型和作者是什么?•我们如何在实践中受益?•在不久的将来,该领域的发展方向是什么?为了回答这个问题,我们从80年代人力资源管理的经典方法开始,即哈佛和密歇根的方法。在20世纪90年代,我们看到了实证研究的兴起,首先在美国,然后在英国,然后在世界各地以越来越先进的形式进行实证研究。我们以回顾研究和元分析的结果的形式提出主要的发现。在共同引用分析的基础上,我们还可以确定主要的研究人员,包括他们的网络。在这篇论文中,我们总结了在人力资源管理和绩效研究领域取得的成就。从哈佛和密歇根的经典框架开始,我们描述了向更多实证研究的发展,首先在美国,然后在英国,然后在全球范围内,这一领域的研究越来越复杂。基于大量的论文,我们可以通过回顾研究和元分析的方式来展示结果。这篇论文还涉及了实证研究中的一些陷阱。基于共同引用分析,我们可以提供该知识领域主要作者的概述。根据对从业人员的一些建议以及人力资源管理研究的未来展望,我们完成了这篇论文。
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引用次数: 0
De complexiteit van het managen van diversiteit in teams 管理团队多样性的复杂性
Pub Date : 2020-02-01 DOI: 10.5117/thrm2019.4.homa
A. Homan
De toenemende diversiteit op de werkvloer vraagt om gedegen management van deze verschillen door organisaties. Een groot aantal organisaties is al actief bezig met het vergroten van diversiteit en inclusie van medewerkers (zie bv. diversiteitinbedrijf. nl), maar er is meer nodig dan het vergroten van diversiteit en mensen zich als individu thuis laten voelen. Medewerkers werken namelijk vaak in teamverband, waarin diversiteit zowel positieve als negatieve effecten kan hebben. Gelukkig is veel wetenschappelijk onderzoek naar teamdiversiteit gedaan dat inzicht kan verschaffen in hoe diversiteit aangestuurd kan worden. In dit artikel geef ik een overzicht van de huidige stand van zaken in het wetenschappelijk onderzoek naar diversiteit in teams. Uit dit overzicht blijkt onder andere dat de effectiviteit van management van diversiteit grotendeels afhankelijk is van de mate waarin teamleden een positieve overtuiging over en goede omgangsvaardigheden met diversiteit hebben. Het artikel eindigt met enkele aanbevelingen voor managers en HR medewerkers en adviseurs die te maken hebben met diversiteit in hun teams en hun organisatie.
工作场所日益增长的多样性要求组织对这些差异进行彻底的管理。许多组织已经在积极地增加员工的多样性和包容性。diversiteitinbedrijf。但我们需要的不仅仅是增加多样性,让人们有宾至如归的感觉。员工通常在一个团队中工作,在这个团队中,多样性既有积极的影响,也有消极的影响。幸运的是,已经进行了大量关于团队多样性的科学研究,这可以提供关于如何管理多样性的见解。在这篇文章中,我概述了关于团队多样性的科学研究的现状。这一概述表明,多样性管理的有效性在很大程度上取决于团队成员对多样性的积极信念和良好的行为技能的程度。本文最后向管理人员、人力资源人员和顾问提出了一些建议,以应对团队和组织的多样性。
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引用次数: 0
(Zelf)leiderschap en werkdruk aan Nederlandse universiteiten 荷兰大学的(自我)领导和工作压力
Pub Date : 2020-02-01 DOI: 10.5117/thrm2019.4.tork
Nicole Torka, A. Bos-Nehles
Steeds meer Nederlandse werkgevers onderkennen de noodzaak om werkdruk actief aan te pakken. Dit is niet verbazingwekkend, want werkdruk en andere genoemde oorzaken van werkstress zijn kostbaar. In dit artikel wordt onderkend dat werkdrukbeheersing een taak ofwel verantwoordelijkheid is van organisaties en medewerkers. Ook de Nederlandse academische sector heeft een groot werkdruk-probleem en daarom moeten alle Nederlandse universiteiten aan de slag om de werkdruk beheersbaar te maken. Concreet stellen we de vraag wat nodig is voor het versterken van (zelf )leiderschap ten bate van werkdrukbeheersing aan Nederlandse universiteiten. Om deze onderzoeksvraag te kunnen beantwoorden maken we gebruik van de Ability-Motivation-Opportunity (AMO)-theorie en passen deze voor de eerste keer toe in de context van werkdrukbeheersing bij Nederlandse universiteiten. Leidinggevenden en medewerkers kunnen en moeten gezamenlijk aan werkdrukbeheersing werken. De verantwoordelijkheid voor werkdrukmanagement ligt echter niet alleen maar bij (toekomstige) leidinggevenden en medewerkers. Ook HR en de organisatietop zijn aan zet. Voor deze actoren worden specifieke aanbevelingen ontwikkeld die antwoord geven op de vraag welke AMO medewerkers en leidinggevenden nodig hebben ten bate van werkdrukbeheersing.
越来越多的荷兰雇主认识到有必要积极应对工作压力。这并不奇怪,因为工作压力和其他提到的工作压力的原因是昂贵的。本文认识到,工作压力管理是组织和员工的一项任务或责任。荷兰学术界也面临着巨大的工作量问题,这就是为什么荷兰所有的大学都必须努力控制工作量。具体来说,我们提出了一个问题,即需要什么来加强(自我)领导,以促进荷兰大学的工作量控制。为了回答这个研究问题,我们使用了能力-动机-机会(AMO)理论,并首次将其应用于荷兰大学的工作量管理。经理和员工可以而且应该一起工作来控制工作量。然而,工作量管理的责任不仅在于(未来的)经理和员工。人力资源和组织的最高管理层也受到了影响。对于这些行动者,将提出具体的建议,以回答AMO的工作人员和管理人员为了控制工作量需要什么问题。
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引用次数: 0
Statushouder in dienst? Afwegingen van werkgevers 服务状态持有者?雇主的考虑
Pub Date : 2019-10-01 DOI: 10.5117/thrm2019.3.meer
J. V. D. Meer, L. D. Dulk
Statushouders vormen een kwetsbare groep op de arbeidsmarkt. De bereidheid van werkgevers is cruciaal voor de arbeidsmarktparticipatie van statushouders. Dit onderzoek gaat na waarom sommige werkgevers een statushouder in dienst nemen en anderen niet. De combinatie van interviews en een vignettenstudie laat zien dat naast kenmerken van statushouders ook organisatiekenmerken en de institutionele context een rol spelen. Wanneer de statushouder de taal spreekt en een relevante opleiding heeft gevolgd in het herkomstland, zijn werkgevers in dit onderzoek eerder geneigd de statushouder in dienst te nemen. Motivatie en gezondheid vormen hierbij noodzakelijke voorwaarden. Daarnaast zijn organisatiekenmerken van belang: kleine organisaties, organisaties met moeilijk vervulbare vacatures en organisaties met aandacht voor diversiteit lijken eerder geneigd een statushouder in dienst te nemen. De bevindingen laten tevens zien dat capaciteit op de werkvloer om de statushouder te begeleiden van belang is alsmede intern draagvlak voor deze beslissing. Tot slot speelt de institutionele context een rol. Wanneer werkgevers andere werkgevers kennen met een statushouder in dienst, lijken zij eerder geneigd om zelf een statushouder in dienst te nemen. Sociaal beleid vanuit de gemeente heeft een stimulerende werking bij het aannemen van een statushouder.
身份持有者在劳动力市场上是一个脆弱的群体。雇主的意愿对有资格的人参与劳动力市场至关重要。这项研究调查了为什么一些雇主雇佣了一个身份持有者,而另一些雇主没有。访谈和小插图研究的结合表明,除了身份持有者的特征外,组织特征和制度背景也起着作用。如果身份持有者说这种语言,并在原籍国接受了相关培训,那么在这项研究中,雇主更倾向于雇佣身份持有者。动机和健康是必要的条件。此外,组织的特点也很重要:小型组织、职位空缺难以填补的组织和注重多样性的组织似乎更倾向于雇佣身份持有者。调查结果还表明,工作场所指导地位持有者的能力以及对这一决定的内部支持是重要的。最后,制度背景发挥了作用。当雇主认识其他雇佣身份持有人的雇主时,他们似乎更倾向于雇佣自己的身份持有人。市政当局的社会政策在雇用有地位的人时具有刺激作用。
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引用次数: 0
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Tijdschrift voor HRM
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