Pub Date : 2020-10-01DOI: 10.1080/13614533.2020.1784762
L. Appleton
Abstract The term ‘student engagement’ has a broad meaning and is used freely as an expression in several different contexts of academic librarianship. This literature review covers scholarship from across several of these areas and is structured so that four broad themes are systematically addressed: student engagement in learning; students as partners; student voice; methods and techniques for student engagement. The granular review of the literature reveals many sub-discussions about a range of academic librarianship topics and provides some discussion about how they cross over into the area of student engagement. The literature covers different innovations, techniques and strategies for student engagement, and the review illustrates how many techniques and tools are transferable across the different intentions and objectives of student engagement. The review concludes that many academic librarians are very proactive in student engagement activities and that student engagement itself has become a fundamental element of academic library management.
{"title":"Academic Libraries and Student Engagement: A Literature Review","authors":"L. Appleton","doi":"10.1080/13614533.2020.1784762","DOIUrl":"https://doi.org/10.1080/13614533.2020.1784762","url":null,"abstract":"Abstract The term ‘student engagement’ has a broad meaning and is used freely as an expression in several different contexts of academic librarianship. This literature review covers scholarship from across several of these areas and is structured so that four broad themes are systematically addressed: student engagement in learning; students as partners; student voice; methods and techniques for student engagement. The granular review of the literature reveals many sub-discussions about a range of academic librarianship topics and provides some discussion about how they cross over into the area of student engagement. The literature covers different innovations, techniques and strategies for student engagement, and the review illustrates how many techniques and tools are transferable across the different intentions and objectives of student engagement. The review concludes that many academic librarians are very proactive in student engagement activities and that student engagement itself has become a fundamental element of academic library management.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"26 1","pages":"189 - 213"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1784762","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47249642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.1080/13614533.2020.1779761
Benjamin Meunier
Abstract The paper will explore how the UCL Student Centre, opened in 2019, responds to the emphasis on ‘research-based education’ in the UCL Education Strategy. It discusses the high levels of engagement at different levels, which characterised the design of the building, and how services and spaces were designed around student needs. The paper will aim to provide insights on both successful characteristics and lessons learned from the construction and first year of operation of the Student Centre, to benefit library staff and designers in planning, designing and operating research library spaces. The article will also consider how the building provides a showcase for the talent and creativity of the diverse staff and student community of the university.The building has elicited a strong emotional response from students, creating a stronger sense of belonging to the UCL community and encouraging students’ pro-active approach to learning.
{"title":"Engaging Students and Academics in Creating a New Model for Research Libraries: A Reflective Case Study on the UCL Student Centre","authors":"Benjamin Meunier","doi":"10.1080/13614533.2020.1779761","DOIUrl":"https://doi.org/10.1080/13614533.2020.1779761","url":null,"abstract":"Abstract The paper will explore how the UCL Student Centre, opened in 2019, responds to the emphasis on ‘research-based education’ in the UCL Education Strategy. It discusses the high levels of engagement at different levels, which characterised the design of the building, and how services and spaces were designed around student needs. The paper will aim to provide insights on both successful characteristics and lessons learned from the construction and first year of operation of the Student Centre, to benefit library staff and designers in planning, designing and operating research library spaces. The article will also consider how the building provides a showcase for the talent and creativity of the diverse staff and student community of the university.The building has elicited a strong emotional response from students, creating a stronger sense of belonging to the UCL community and encouraging students’ pro-active approach to learning.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"26 1","pages":"261 - 274"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1779761","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49616288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.1080/13614533.2020.1830244
T. Jewell Beckett, O. Murphy
Abstract Academic libraries have long employed student workers to assist with routine tasks, creating beneficial outcomes for both the student and the library. Traditionally, these tasks primarily consisted of checking in/out materials, shelving books, and monitoring the library; however, libraries have also started allowing students to assist in a peer-reference capacity. This article details how academic libraries can create a major aligned, student-centric, and personalised student worker program. This approach is a significant change from the task-oriented, library-centric design that is currently used in many academic settings. This case study describes how an academic library can work with student workers, employed, and voluntary, who from the initial interview, are provided with an individualised program design, library instruction, and mentoring while contributing to the greater mission and vision of the library.
{"title":"Utilising an Appreciative Inquiry and Context Personalisation Design: A New Model for Library Student Workers","authors":"T. Jewell Beckett, O. Murphy","doi":"10.1080/13614533.2020.1830244","DOIUrl":"https://doi.org/10.1080/13614533.2020.1830244","url":null,"abstract":"Abstract Academic libraries have long employed student workers to assist with routine tasks, creating beneficial outcomes for both the student and the library. Traditionally, these tasks primarily consisted of checking in/out materials, shelving books, and monitoring the library; however, libraries have also started allowing students to assist in a peer-reference capacity. This article details how academic libraries can create a major aligned, student-centric, and personalised student worker program. This approach is a significant change from the task-oriented, library-centric design that is currently used in many academic settings. This case study describes how an academic library can work with student workers, employed, and voluntary, who from the initial interview, are provided with an individualised program design, library instruction, and mentoring while contributing to the greater mission and vision of the library.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"26 1","pages":"338 - 352"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1830244","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48839600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.1080/13614533.2020.1780275
Fiona Salisbury, Mollie Dollinger, J. Vanderlelie
Abstract Across the sector, universities are transforming the student experience by reconceptualising the ways in which they partner with students. The academic library is at the heart of the university experience and libraries have a long history of collaboration and engaging with their communities. As such academic libraries are the perfect next frontier within which to embed the ‘students-as-partners’ approach. This paper proposes a broadening of partnership with students to improve the governance, operations and design of the academic library. Taking La Trobe University Library as a case study, the authors explore a series of examples in action across six domains: space transformation, library governance, service excellence, research, resource design and collection renewal. Within these domains the paper provides insights into how the relationship between the academic library and its community might be shifted to foster critical student/staff partnerships.
{"title":"Students as Partners in the Academic Library: Co-Designing for Transformation","authors":"Fiona Salisbury, Mollie Dollinger, J. Vanderlelie","doi":"10.1080/13614533.2020.1780275","DOIUrl":"https://doi.org/10.1080/13614533.2020.1780275","url":null,"abstract":"Abstract Across the sector, universities are transforming the student experience by reconceptualising the ways in which they partner with students. The academic library is at the heart of the university experience and libraries have a long history of collaboration and engaging with their communities. As such academic libraries are the perfect next frontier within which to embed the ‘students-as-partners’ approach. This paper proposes a broadening of partnership with students to improve the governance, operations and design of the academic library. Taking La Trobe University Library as a case study, the authors explore a series of examples in action across six domains: space transformation, library governance, service excellence, research, resource design and collection renewal. Within these domains the paper provides insights into how the relationship between the academic library and its community might be shifted to foster critical student/staff partnerships.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"26 1","pages":"304 - 321"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1780275","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43543918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-26DOI: 10.1080/13614533.2020.1824925
C. Chisita, Blessing Chiparausha
Abstract The article explores the recent experiences encountered by the Bindura University of Science Education (BUSE) Library, Zimbabwe in the daily operations of its institutional repository (IR) with emphasis on security and ethical issues. It examines the present scenario in the management of the IR. BUSE Library set up an IR to archive and enable access to the university’s scholarly research output. The account profiles the recent challenges encountered by the library as it manages its institutional repository. There are legal and ethical issues undermining the security and ethical use of the BUSE IR, for example, cyber threats and unauthorised access. The poor performance of the network firewall has exposed the IR server to cyber-attacks. The ethical challenges relate to plagiarism and predatory publishers who prey on researchers whose work is hosted on the IR. The article recommends measures to enhance security and overcome challenges in the management of the IR.
{"title":"An Institutional Repository in a Developing Country: security and Ethical Encounters at the Bindura University of Science Education, Zimbabwe","authors":"C. Chisita, Blessing Chiparausha","doi":"10.1080/13614533.2020.1824925","DOIUrl":"https://doi.org/10.1080/13614533.2020.1824925","url":null,"abstract":"Abstract The article explores the recent experiences encountered by the Bindura University of Science Education (BUSE) Library, Zimbabwe in the daily operations of its institutional repository (IR) with emphasis on security and ethical issues. It examines the present scenario in the management of the IR. BUSE Library set up an IR to archive and enable access to the university’s scholarly research output. The account profiles the recent challenges encountered by the library as it manages its institutional repository. There are legal and ethical issues undermining the security and ethical use of the BUSE IR, for example, cyber threats and unauthorised access. The poor performance of the network firewall has exposed the IR server to cyber-attacks. The ethical challenges relate to plagiarism and predatory publishers who prey on researchers whose work is hosted on the IR. The article recommends measures to enhance security and overcome challenges in the management of the IR.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"27 1","pages":"130 - 143"},"PeriodicalIF":0.0,"publicationDate":"2020-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1824925","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43241144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-24DOI: 10.1080/13614533.2020.1819353
E. Nylander, Margareta Hjort
Abstract Doctoral studies offer a unique phase in the development and legitimisation of researchers, in which PhD students shift from consumption to production of knowledge. While literature exists concerning the information behaviour of graduate students and researchers, there is little work which focuses specifically on the information literacies of PhD students within the health sciences. To better understand this user group, we undertook a qualitative study at the Research School of Health and Welfare in Jönköping, Sweden. Twelve open-ended interviews with both PhD students and their supervisors were conducted and analysed according to a hermeneutic dialectic process. Findings revealed that the supervisors commonly assumed that PhD students already have necessary information literacy skills. Yet some of the students self-reported feeling uncertain when searching and getting ‘stuck’ with one strategy. Responses also indicated that the PhD students and their supervisors were often unaware of what services and support the library could provide.
{"title":"Information Literacies of PhD Students: A Hermeneutic Dialectic Study within the Health Sciences","authors":"E. Nylander, Margareta Hjort","doi":"10.1080/13614533.2020.1819353","DOIUrl":"https://doi.org/10.1080/13614533.2020.1819353","url":null,"abstract":"Abstract Doctoral studies offer a unique phase in the development and legitimisation of researchers, in which PhD students shift from consumption to production of knowledge. While literature exists concerning the information behaviour of graduate students and researchers, there is little work which focuses specifically on the information literacies of PhD students within the health sciences. To better understand this user group, we undertook a qualitative study at the Research School of Health and Welfare in Jönköping, Sweden. Twelve open-ended interviews with both PhD students and their supervisors were conducted and analysed according to a hermeneutic dialectic process. Findings revealed that the supervisors commonly assumed that PhD students already have necessary information literacy skills. Yet some of the students self-reported feeling uncertain when searching and getting ‘stuck’ with one strategy. Responses also indicated that the PhD students and their supervisors were often unaware of what services and support the library could provide.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"28 1","pages":"172 - 192"},"PeriodicalIF":0.0,"publicationDate":"2020-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1819353","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44140948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-21DOI: 10.1080/13614533.2020.1819352
Tara Baillargeon, Eric A. Kowalik, J. Cook
Abstract More faculty are making the foray into digital scholarship as its tools offer novel and efficient approaches to answering research questions. However, faculty seeking to incorporate digital methods into their research may not have the necessary technical skills. Increasingly, libraries are adding digital scholarship support to the research support offered to faculty. In this article, we document the collaboration between a team of librarians and researchers to leverage each group’s unique skills to analyse and better understand the breadth and specific usage of social class and socioeconomic status terminology used in American Counselling Association (ACA) journal articles over a 17-year span. The work process and outcomes of this project are explained to offer an example of how such collaborative digital scholarship projects can be implemented.
{"title":"Collaborative Digital Research: Case Study of Text Mining a Corpus of Academic Journals","authors":"Tara Baillargeon, Eric A. Kowalik, J. Cook","doi":"10.1080/13614533.2020.1819352","DOIUrl":"https://doi.org/10.1080/13614533.2020.1819352","url":null,"abstract":"Abstract More faculty are making the foray into digital scholarship as its tools offer novel and efficient approaches to answering research questions. However, faculty seeking to incorporate digital methods into their research may not have the necessary technical skills. Increasingly, libraries are adding digital scholarship support to the research support offered to faculty. In this article, we document the collaboration between a team of librarians and researchers to leverage each group’s unique skills to analyse and better understand the breadth and specific usage of social class and socioeconomic status terminology used in American Counselling Association (ACA) journal articles over a 17-year span. The work process and outcomes of this project are explained to offer an example of how such collaborative digital scholarship projects can be implemented.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"27 1","pages":"230 - 242"},"PeriodicalIF":0.0,"publicationDate":"2020-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1819352","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45107653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-23DOI: 10.1080/13614533.2020.1810080
Ninon Franziska Frank, Jarmo Schrader
Abstract Adopting a demand-oriented perspective helps librarians to understand their users better. Involving them in ongoing changes has the potential to have a lasting positive effect on the satisfaction of existing users and the recruitment of new ones. Three case-studies, which involved creating new learning spaces at the University Library of Hildesheim lead to the understanding that librarians need to employ attitudinal and behavioural research techniques to reach that goal because users – as it turns out – often do not really know what they need until they get a chance to try it.
{"title":"Do They Really Know What They Need? Prototypes and Different Research Methods as a Means of Testing Students‘Feedback – A Case-Study","authors":"Ninon Franziska Frank, Jarmo Schrader","doi":"10.1080/13614533.2020.1810080","DOIUrl":"https://doi.org/10.1080/13614533.2020.1810080","url":null,"abstract":"Abstract Adopting a demand-oriented perspective helps librarians to understand their users better. Involving them in ongoing changes has the potential to have a lasting positive effect on the satisfaction of existing users and the recruitment of new ones. Three case-studies, which involved creating new learning spaces at the University Library of Hildesheim lead to the understanding that librarians need to employ attitudinal and behavioural research techniques to reach that goal because users – as it turns out – often do not really know what they need until they get a chance to try it.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"26 1","pages":"433 - 444"},"PeriodicalIF":0.0,"publicationDate":"2020-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1810080","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47953522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-31DOI: 10.1080/13614533.2020.1803937
Nadia Marks
Abstract As in other academic libraries, LSE (London School of Economics and Political Science) Library does not meet student expectations for access to core readings despite increasing provision. We used user experience research to gather evidence of student experience, behaviours, and preferences for taught course content with the aim of making improvements. We found that convenience is the deciding factor for students in choosing what and how to read due the necessity of keeping up with weekly reading. They prefer PDF journal articles due to their structure and functionality and dislike e-books. This suggests that for book chapters we should offer accessible scans where possible while advocating for improved e-book functionality and licencing. Our research underlines the role of liaison librarians in encouraging appropriate use of reading lists so that they scaffold rather than spoon-feed, as students appreciate well-structured and signposted reading lists, but approach their reading instrumentally. Our next step is to engage with teaching staff.
{"title":"Student Engagement in Improving Access to Taught Course Content at LSE Library: practicalities and Pitfalls","authors":"Nadia Marks","doi":"10.1080/13614533.2020.1803937","DOIUrl":"https://doi.org/10.1080/13614533.2020.1803937","url":null,"abstract":"Abstract As in other academic libraries, LSE (London School of Economics and Political Science) Library does not meet student expectations for access to core readings despite increasing provision. We used user experience research to gather evidence of student experience, behaviours, and preferences for taught course content with the aim of making improvements. We found that convenience is the deciding factor for students in choosing what and how to read due the necessity of keeping up with weekly reading. They prefer PDF journal articles due to their structure and functionality and dislike e-books. This suggests that for book chapters we should offer accessible scans where possible while advocating for improved e-book functionality and licencing. Our research underlines the role of liaison librarians in encouraging appropriate use of reading lists so that they scaffold rather than spoon-feed, as students appreciate well-structured and signposted reading lists, but approach their reading instrumentally. Our next step is to engage with teaching staff.","PeriodicalId":38971,"journal":{"name":"New Review of Academic Librarianship","volume":"26 1","pages":"403 - 418"},"PeriodicalIF":0.0,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/13614533.2020.1803937","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41422266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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