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Making Your Own Luck: Academic Libraries and the Digital Shift 让自己的运气:高校图书馆与数字化转型
Q2 Social Sciences Pub Date : 2021-07-03 DOI: 10.1080/13614533.2021.1976230
David Runyon, C. Steffy
Abstract COVID-19 did not disrupt higher education; it hastened the disruptions that have already been taking place. One particularly prominent disruption is the digital shift, or the move from primarily face-to-face operations to operations with a large digital component. In order to survive, higher education needs to fundamentally change. But how prepared is your library for these changes? You cannot simply wait for these changes to happen and hope to get lucky; instead, you need to make your own luck. Libraries are uniquely situated to lead the institution in this digital shift. This article will present an overview of student demographic and higher education trends such as decreasing enrollment, increasing diversity of the student body and its needs, technological disruptions, and changing workforce needs. Specific examples from two academic libraries in the United States will demonstrate how this information has informed practice, allowing these libraries to be ahead of the digital shift, to easily weather the COVID storm, and to be models for other campus departments. As humanity’s response to the COVID-19 crisis transitions from reactive to proactive, higher education cannot return to pre-pandemic operational norms. Libraries must position themselves to nimbly adjust to disruptions of traditional services rather than rely on “getting lucky” when change is forced upon them. Instead, make your own luck by intentionally integrating more digital resources into the collection and more virtual services into the workflow, using patron data to inform workflow decisions, and flexibly adapting crisis mode operations to sustainable, permanent operations. Ultimately, this article will show how librarians can combine the tried-and-true with new library practices to adjust to the digital shift in a way that positions them to lead campuses into the future of higher education.
摘要新冠肺炎并未扰乱高等教育;它加速了已经发生的混乱。一个特别突出的颠覆是数字化转型,即从主要的面对面运营转向具有大型数字化组件的运营。为了生存,高等教育需要从根本上改变。但是你的图书馆对这些变化准备得如何呢?你不能简单地等待这些变化的发生并希望得到幸运;相反,你需要自己创造运气。图书馆处于独特的位置,能够在这一数字化转型中领导机构。本文将概述学生人口统计和高等教育趋势,如入学人数减少、学生群体及其需求的多样性增加、技术中断和劳动力需求的变化。来自美国两所大学图书馆的具体例子将展示这些信息如何为实践提供信息,使这些图书馆能够领先于数字化转型,轻松抵御新冠肺炎风暴,并成为其他校园部门的榜样。随着人类对新冠肺炎危机的反应从被动转变为主动,高等教育无法恢复到大流行前的操作规范。图书馆必须灵活地适应传统服务的中断,而不是在被迫改变时依靠“运气”。相反,通过有意地将更多的数字资源整合到收藏中,将更多的虚拟服务整合到工作流程中,使用客户数据为工作流程决策提供信息,并灵活地将危机模式的运营调整为可持续的永久运营,让你自己好运。最终,这篇文章将展示图书馆员如何将屡试不爽的做法与新的图书馆实践相结合,以适应数字化的转变,使他们能够带领校园走向高等教育的未来。
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引用次数: 3
Acquisitions and the Accelerated Shift to Digital in Academic Libraries in the UK: Reflecting on the Covid Experience at De Montfort University and Imperial College London 英国学术图书馆的收购和向数字化的加速转变:对德蒙特福特大学和伦敦帝国理工学院新冠肺炎经验的反思
Q2 Social Sciences Pub Date : 2021-07-03 DOI: 10.1080/13614533.2021.1976231
A. Brine, Andrew Knight
Abstract Summer 2020 witnessed a large-scale temporary release of content from the publishing community to support UK universities as they moved to online-only delivery, followed by a scramble by those institutions to maintain access to resources. This paper reflects on the experiences of De Montfort University and Imperial College libraries during this period as they supported the move to remote teaching. It focuses on the complexities experienced during this transitional period, and considers how the speed of these changes increased staff workloads, stretched budgets, and compelled acquisitions teams to act without always fully gathering evidence or strategically planning how new practices might work in the longer term. The authors, who sit on various national contract management and acquisitions strategy groups, examine the repercussions of navigating from an unplanned, accelerated digital shift to a more managed, sustainable paradigm, and contemplate how the advent of multimode teaching may impact on the way libraries are resourced.
摘要2020年夏天,出版界大规模临时发布内容,以支持英国大学转向仅在线交付,随后这些机构争相保持资源获取。本文回顾了德蒙特福特大学和帝国理工学院图书馆在这一时期支持远程教学的经验。它重点关注这一过渡时期所经历的复杂性,并考虑到这些变化的速度如何增加了工作人员的工作量,使预算紧张,并迫使收购团队在没有始终充分收集证据或战略规划新做法如何长期运作的情况下采取行动。作者是各个国家合同管理和收购战略小组的成员,他们研究了从无计划、加速的数字化转变到更具管理性、可持续性的范式的影响,并思考了多模式教学的出现可能会如何影响图书馆的资源配置方式。
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引用次数: 7
Maintaining Student Engagement: The Digital Shift during the Coronavirus Pandemic a Case of the Library at the University of Pretoria 保持学生参与:冠状病毒大流行期间的数字化转变——以比勒陀利亚大学图书馆为例
Q2 Social Sciences Pub Date : 2021-07-03 DOI: 10.1080/13614533.2021.1976234
L. Matizirofa, L. Soyizwapi, Anna Siwela, Modisa Khosie
Abstract The South African Higher Education Institution (HEI) sector had to move to ‘emergency’ online learning during the covid-19 pandemic, and they embraced a humanistic approach underpinned by the need to complete the academic year in 2020 and support all students. Because this emergency online learning accelerated the digital shift, evidence of pre-existing disparities and inequalities have been magnified, such as the digital divide, infrastructure, connectivity, access to data, digital literacies, vastly different learning environments, software and hardware tools, and others. The Department of Library Services (DLS) is aligned to the University of Pretoria’s shift to online learning and to reimaging its service offerings and innovation readiness. It deliberately adopted a responsive engagement strategy for students, staff, senior management and service providers. Therefore, the DLS now offers a mix of services and programmes, with more reliance on virtual services to support and sustain the academic agenda. This paper provides real-life case study experiences of student engagement during the covid-19 pandemic, with reference to the relevant student engagement with literature. It also reflects on how the DLS previously applied attributes of service innovation, such as ‘employing’ a client-service robot at an HEI library in Africa, this being in keeping with the UP’s innovation culture.
在2019冠状病毒病大流行期间,南非高等教育机构(HEI)部门不得不转向“紧急”在线学习,他们采用了一种人文主义方法,以满足2020年完成学年并支持所有学生的需求。图书馆服务部(DLS)与比勒陀利亚大学向在线学习的转变保持一致,并重新构想其服务产品和创新准备。它有意为学生、员工、高级管理人员和服务提供商采取响应式参与策略。因此,DLS现在提供服务和课程的组合,更多地依赖虚拟服务来支持和维持学术议程。本文结合相关文献,提供了2019冠状病毒病大流行期间学生参与的真实案例研究经验。它还反映了DLS以前如何应用服务创新的属性,例如在非洲的HEI图书馆“雇用”客户服务机器人,这与UP的创新文化保持一致。
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引用次数: 2
Exploring the Impact of the Pandemic on Reference and Research Services: A Literature Review 探讨大流行对参考和研究服务的影响:文献综述
Q2 Social Sciences Pub Date : 2021-07-03 DOI: 10.1080/13614533.2021.1990092
N. Osorio, Alissa Droog
Abstract This literature review explores the impact of COVID-19 on reference and research services in academic libraries. The first half of the review identifies changes and initiatives during the previous ten years using meaningful examples of changes. Gathering information from listservs, conference schedules,trade publications, websites, and emerging research, the second half of this review revisits changes to reference and research services from Spring 2020-Summer 2021. The literature is extensive, for that reason, we have identified meaningful experiences that can be translated into the pre- and intra-pandemic service practices. The pandemic advanced many existing and emerging trends, allowed libraries to find innovative solutions to new problems, and paused other areas. While this literature review cannot predict the future, it will allow readers to reflect on real case experiences with the expectations that our work will enlighten others in creating or adapting services for a new generation of reference and research services.
摘要本文献综述探讨了新冠肺炎对高校图书馆参考咨询和研究服务的影响。审查的前半部分使用有意义的变化示例确定了过去十年中的变化和举措。从列表服务、会议日程、贸易出版物、网站和新兴研究中收集信息,本综述的后半部分回顾了2020年春季至2021年夏季参考和研究服务的变化。文献内容广泛,因此,我们已经确定了可以转化为疫情前和疫情内服务实践的有意义的经验。疫情推动了许多现有和新兴的趋势,使图书馆能够找到新问题的创新解决方案,并暂停了其他领域。虽然这篇文献综述无法预测未来,但它将让读者反思真实的案例经历,期望我们的工作能启发其他人为新一代参考和研究服务创造或调整服务。
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引用次数: 5
Views of Academic Library Directors on Artificial Intelligence: A Representative Survey in Hungary 高校图书馆馆长对人工智能的看法——以匈牙利为代表的调查
Q2 Social Sciences Pub Date : 2021-06-10 DOI: 10.1080/13614533.2021.1930076
Bea Winkler, P. Kiszl
Abstract Artificial intelligence (AI) is a defining technology of the 21st century, creating new opportunities for academic libraries. The goal of this paper is to provide a much-needed analysis, interpreted in an international context, on what the leaders of academic libraries in East-Central Europe, and specifically in Hungary, think about AI and its implementation in a library setting. The survey shows that according to library directors AI is more of an opportunity for academic libraries than a threat, and it could provide support in all areas of library operation, including digitising, information service, and education. Findings indicate that a quarter of the Hungarian academic libraries surveyed use AI-supported solutions, mostly in the areas of information retrieval and data processing. Using Rogers (The diffusion of innovations. 5th ed. The Free Press, 2003) diffusion of innovation model, it may be projected that an explosive growth is to be expected in the use of AI in libraries.
人工智能(AI)是21世纪的一项决定性技术,为高校图书馆创造了新的机遇。本文的目的是提供一个急需的分析,在国际背景下解释,关于东欧,特别是匈牙利的学术图书馆的领导者,对人工智能及其在图书馆环境中的实施的看法。调查显示,根据图书馆馆长的说法,人工智能对学术图书馆来说与其说是威胁,不如说是机遇,它可以在图书馆运营的所有领域提供支持,包括数字化、信息服务和教育。调查结果表明,四分之一接受调查的匈牙利学术图书馆使用人工智能支持的解决方案,主要是在信息检索和数据处理领域。引用罗杰斯(创新的扩散)。第5版。自由出版社,2003年)创新模型的扩散,可以预测,人工智能在图书馆的使用将会出现爆炸式增长。
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引用次数: 8
Student Perceptions of Academic Librarians and the Librarian-Faculty-Student Dynamic: Minding Our Gaps 学生对高校图书馆员的认知与馆员-教师学生动态:思考我们的差距
Q2 Social Sciences Pub Date : 2021-05-31 DOI: 10.1080/13614533.2021.1906717
J. Fagan, Hillary Ostermiller, Elizabeth Price, L. Sapp
Abstract A survey concerning perceptions of academic librarians was conducted at a large, 4-year university with three populations: librarians, faculty, and undergraduate students. This paper presents results from the student population, with comparison to the librarian and faculty samples. The major research questions address perceptions about what librarians know (expertise and skills), what librarians do (role and duties), and what librarians are like (motivations and affective characteristics). Respondents showed a little more awareness of librarians’ professional duties than in previous studies; however, librarians’ duties related to organisation, reference, and teaching remained more hidden from view. And, many students still assume librarians do clerical work, and still underestimate librarians’ salaries and required degrees. Most students still don’t consult with librarians, as they do not believe librarians’ help is needed by them—perhaps because they strongly associate librarians with books. Yet, students’ value for librarians’ expertise was high, and their value for librarians’ knowledge and skill with resources rivalled that of faculty. Gaps among the three groups related to the definition of “research” seem important to address. The study also points to an ongoing need for research into specific populations of students, how prior experience affects college library use, and the potential for disciplinary differences among students.
摘要一项关于学术图书馆员认知的调查是在一所四年制的大型大学进行的,该大学有三个群体:图书馆员、教员和本科生。本文介绍了学生群体的结果,并与图书管理员和教师样本进行了比较。主要的研究问题涉及对图书馆员所知道的(专业知识和技能)、图书馆员所做的(角色和职责)以及图书馆员是什么样的(动机和情感特征)的看法。与之前的研究相比,受访者对图书馆员的职业职责有了更多的认识;然而,图书馆员与组织、参考和教学相关的职责仍然更加隐蔽。而且,许多学生仍然认为图书馆员从事文书工作,仍然低估了图书馆员的工资和所需学位。大多数学生仍然不咨询图书馆员,因为他们不认为他们需要图书馆员的帮助——也许是因为他们强烈地将图书馆员与书籍联系在一起。然而,学生对图书馆员专业知识的重视程度很高,他们对图书馆员知识和技能的重视程度与教师不相上下。三个群体之间在“研究”定义方面的差距似乎很重要,需要加以解决。这项研究还指出,目前需要对特定的学生群体、先前的经历如何影响大学图书馆的使用,以及学生之间学科差异的可能性进行研究。
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引用次数: 2
Framing the New Role of Information Professionals: investigating Copyright Literacy Levels and Awareness of Academic Librarians in Pakistan 构建信息专业人员的新角色:调查巴基斯坦学术图书馆员的版权素养水平和意识
Q2 Social Sciences Pub Date : 2021-05-21 DOI: 10.1080/13614533.2021.1906716
Mehwish Nawazish, Syeda Hina Batool
Abstract Modern and fast ways of information reproduction affect the social norms and moral responsibilities of citizens. Nowadays libraries are continuously facing the problem of maintaining the balance between providing information access and whilst also protecting authors' rights. The recent and emerging phenomenon of misinformation and disinformation have heightened the need to be informed about authentic information and their owners’ rights. This has resulted in a requirement for information professionals to know, understand and practice copyright law. A cross-sectional survey was carried out to investigate the level of awareness/knowledge and perceptions and practices of copyright legislation by information professionals in Pakistan. The findings reveal that a large number of respondents were moderately aware of Intellectual Property Rights.
现代快速的信息再生产方式影响着公民的社会规范和道德责任。如今,图书馆不断面临着在提供信息访问和保护作者权利之间保持平衡的问题。最近和新出现的错误信息和虚假信息现象增加了了解真实信息及其所有者权利的必要性。这就要求信息专业人员了解、理解和实践版权法。开展了一项横断面调查,调查巴基斯坦信息专业人员对版权立法的认识/知识、看法和做法的水平。调查结果显示,大量受访者对知识产权有适度的认识。
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引用次数: 3
Permeable Learning Environments: How Developing Permeability in Library Spaces Fosters Student Learning and Engagement 渗透性学习环境:图书馆空间渗透性的培养如何促进学生的学习和参与
Q2 Social Sciences Pub Date : 2021-05-17 DOI: 10.1080/13614533.2021.1906714
B. Keisling, R. Fox
Abstract The term ‘permeability’ has morphed from is primarily technical origins into the lexicon of architecture as architects (and other professionals) sought better language to describe the relationships of spaces to their environments and other spaces and to the interactions of users with spaces. In higher education, permeability incorporates aspects of campus spaces surrounding buildings as well as the building envelope and interior spaces themselves. In these spaces, permeability may be manifested by physical characteristics as well as how the spaces are used. Documenting uses of permeability in higher education contexts reveals design elements and potential user interactions that, combined with research findings, show that academic libraries incorporating permeable spaces and features may positively influence student engagement and learning. These factors can then lead to measurable change in student success metrics which are vitally important to campus administrators and which may raise the visibility and value of libraries to their campuses.
摘要“渗透性”一词已从最初的技术起源演变为建筑词汇,因为建筑师(和其他专业人士)寻求更好的语言来描述空间与环境和其他空间的关系,以及用户与空间的互动。在高等教育中,渗透性包括建筑周围的校园空间以及建筑围护结构和内部空间本身。在这些空间中,渗透性可以通过物理特性以及空间的使用方式来表现。记录渗透性在高等教育环境中的使用揭示了设计元素和潜在的用户互动,结合研究结果,表明纳入渗透性空间和功能的学术图书馆可能会对学生的参与和学习产生积极影响。这些因素可以导致学生成功指标的可衡量的变化,这对校园管理者至关重要,并可能提高图书馆在校园中的知名度和价值。
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引用次数: 0
Application of Text Mining Techniques on Scholarly Research Articles: Methods and Tools 文本挖掘技术在学术研究论文中的应用:方法和工具
Q2 Social Sciences Pub Date : 2021-05-12 DOI: 10.1080/13614533.2021.1918190
Khusbu Thakur, Vinit Kumar
Abstract A vast amount of published scholarly literature is generated every day. Today, it is one of the biggest challenges for organisations to extract knowledge embedded in published scholarly literature for business and research applications. Application of text mining is gaining popularity among researchers and applications are growing exponentially in different research areas. This study investigates the variety of text mining tools, techniques, sample sizes, domains and sections of the documents preferred by the text mining researchers through a systematic and structured literature review of conceptual and empirical studies. The significant findings depict that LDA and R package is the most extensively used tool and technique among the authors, most of the researchers prefer the sample size of 1000 articles for analysis, literature belonging to the domain of ICT, and related disciplines are frequently analysed in the text mining studies and abstracts constitute the corpus of the majority of text mining studies.
每天都有大量出版的学术文献产生。如今,企业面临的最大挑战之一是,如何从已发表的学术文献中提取知识,用于商业和研究应用。文本挖掘的应用越来越受到研究人员的欢迎,在不同研究领域的应用呈指数级增长。本研究通过对概念和实证研究进行系统和结构化的文献综述,调查了文本挖掘研究者首选的各种文本挖掘工具、技术、样本量、领域和文档部分。研究发现,LDA和R包是作者使用最广泛的工具和技术,大多数研究者倾向于以1000篇文章的样本量进行分析,文本挖掘研究中经常分析属于ICT领域和相关学科的文献,摘要构成了大多数文本挖掘研究的语料库。
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引用次数: 12
Measuring a Model on Credibility Evaluation of Scientific Websites: Exploring Relationships and Priorities 科学网站可信度评估模型之测量:关系与优先级之探讨
Q2 Social Sciences Pub Date : 2021-05-05 DOI: 10.1080/13614533.2021.1925713
H. Keshavarz, Y. Norouzi
Abstract Owing to the extreme importance of evaluating the credibility of existing scientific websites, the present study sets out to measure a proposed model concerning the views and preferences of university students in Iran, when evaluating information. Data were collected by administrating a highly validated questionnaire among 487 students in ten top universities in Iran. Structural Equating Modelling using software SmartPLS was conducted to analyse the data collected. To evaluate the measurement and structural models, a set of criteria including Cronbach's alpha, factor loadings, convergent and divergent validities, R2 , Q2 , redundancy, and GoF were considered to measure the power and validity of the model. Considering the path coefficients and the t-statistic for the dimensions and their components, path analysis showed that the t-statistic is greater than 2.57 indicating that all of the constructs contributed to the credibility of information on scientific websites at 99% confidence level. Coefficients of correlation concerning the overall information credibility were found to be 0.728 for trustworthiness and 0.718 for expertise. Expertise with a path coefficient of 0.968 and trustworthiness with 0.948 were the first and second priorities for the main variable. Moreover, ethics with a path coefficient of 0.787 and objectivity with 0.464 were the first and last priorities for trustworthiness respectively while accuracy with 0.874 and professional information with 0.674 were the first and last priorities for the dimension expertise respectively. The model could be used to evaluate the credibility of scientific websites’ information, which also provides a potential set for further research.
由于评估现有科学网站的可信度非常重要,本研究旨在衡量伊朗大学生在评估信息时的观点和偏好的拟议模型。通过对伊朗10所顶尖大学的487名学生进行高度有效的问卷调查来收集数据。利用SmartPLS软件进行结构方程建模,对收集到的数据进行分析。为了评估测量和结构模型,考虑了一组标准,包括Cronbach's alpha,因子负荷,收敛和发散效度,R2, Q2,冗余和GoF,以衡量模型的有效性和效度。考虑各维度及其组成部分的路径系数和t统计量,通径分析显示,t统计量大于2.57,表明所有构建对科学网站信息可信度的贡献达到99%的置信水平。整体信息可信度的相关系数发现可信度为0.728,专业知识为0.718。路径系数为0.968的专业知识和0.948的可信度是主变量的第一和第二优先事项。诚信维度的路径系数为0.787,客观性维度的路径系数为0.464,准确性维度的路径系数为0.874,专业信息维度的路径系数为0.674,诚信维度的路径系数为0.787,客观性维度的路径系数为0.464。该模型可用于评估科学网站信息的可信度,也为进一步的研究提供了一个潜在的集合。
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引用次数: 1
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New Review of Academic Librarianship
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