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Reconceptualising research, reconceptualising responsibility 重新定义研究,重新定义责任
Q4 Medicine Pub Date : 2021-04-08 DOI: 10.1558/CAM.19746
A. Pilnick
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引用次数: 0
‘Hm no-one says anything, did you notice?’ “嗯,没人说话,你注意到了吗?”'
Q4 Medicine Pub Date : 2021-04-01 DOI: 10.1558/CAM.15138
G. Murtagh, J. Bezemer
Effective teamwork is a critical feature of surgical practice and is based on shared expectations and understandings between team members. These shared understandings are intimately tied to a hierarchy of expertise pertaining to role, responsibility and participation status, and it has been suggested that this can sometimes negatively impact trainees’ experience of intraoperative surgical training. This paper examines this issue, exploring how surgeons and their trainees collaboratively manage decision making amidst the hierarchy of expertise. Our data set consists of audio and video recordings of surgical procedures, which are examined using conversation analysis. Our findings indicate that implicit in the interactions between consultant surgeons and trainees is the expectation that the lead surgeon is the authoritative expert and will therefore direct decision making. Trainees actively acquiesce to that order. Notwithstanding this, the analysis underscores some of the interactional practices used by surgeons and trainees which preserve, and on rare occasions, challenge that hierarchical relation. The paper concludes by considering the implications of the findings within the broader context of patient safety.
有效的团队合作是外科实践的一个重要特征,它建立在团队成员之间共同的期望和理解的基础上。这些共同的理解与角色、责任和参与地位相关的专业知识等级密切相关,并且有人认为这有时会对受训者的术中外科培训体验产生负面影响。本文研究了这个问题,探讨了外科医生和他们的学员如何在专业知识的层次中协同管理决策。我们的数据集包括手术过程的音频和视频记录,这些记录使用对话分析进行检查。我们的研究结果表明,在顾问外科医生和受训者之间的互动中,隐含着一种期望,即首席外科医生是权威专家,因此将指导决策。受训者积极地默许了这一命令。尽管如此,分析强调了外科医生和受训者使用的一些互动实践,这些实践保留了(在极少数情况下)这种等级关系。论文的结论是考虑在更广泛的患者安全背景下的研究结果的含义。
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引用次数: 2
Closed-loop communication during out-of-hospital resuscitation 院外复苏中的闭环沟通
Q4 Medicine Pub Date : 2020-09-15 DOI: 10.1558/cam.37034
Ernisa Marzuki, H. Rohde, C. Cummins, H. Branigan, G. Clegg, A. Crawford, L. Macinnes
Training for effective communication in high-stakes environments actively promotes targeted communicative strategies. One oft-recommended strategy is closed-loop communication (CLC), which emphasises three components to signal understanding: call-out, checkback and closing of the loop. Using CLC is suggested to improve clinical outcomes, but research indicates that medical practitioners do not always apply CLC in team communication. Our paper analyses a context in which speakers’ linguistic choices are guided by explicit recommendations during training, namely out-of-hospital cardiac arrest (OHCA) resuscitation. We examined 20 real-life OHCA resuscitations to determine whether paramedics adopt CLC in the critical first five minutes after the arrival of the designated team leader (a paramedic specially trained in handling OHCA resuscitation), and what other related communication strategies may be used. The findings revealed that the standard form of CLC was not consistently present in any of the resuscitations despite opportunities to use it. Instead, we found evidence of non-standard forms of CLC and closed-ended communication (containing the first two components of standard CLC). These findings may be representative of what happens when medical practitioners communicate in time-critical, real-life contexts where responses to directives can be immediately observed, and suggest that CLC may not always be necessary for effective communication in these contexts. 
高风险环境下的有效沟通训练积极促进了有针对性的沟通策略。一个经常被推荐的策略是闭环沟通(CLC),它强调信号理解的三个组成部分:呼出、检查和闭环。建议使用CLC来改善临床结果,但研究表明,医生并不总是在团队沟通中使用CLC。我们的论文分析了说话者的语言选择是在训练期间明确建议的指导下进行的,即院外心脏骤停(OHCA)复苏。我们检查了20例现实生活中的OHCA复苏,以确定医护人员是否在指定组长(一名接受过处理OHCA复苏专门培训的医护人员)到达后的关键前五分钟采用CLC,以及可以使用哪些其他相关沟通策略。研究结果显示,尽管有机会使用CLC的标准形式,但在任何复苏中都不一致地存在。相反,我们发现了非标准CLC形式和封闭式通信(包含标准CLC的前两个组成部分)的证据。这些发现可能代表了当医疗从业者在时间紧迫的现实环境中进行沟通时所发生的情况,在这种情况下,对指令的反应可以立即观察到,并表明在这些环境中,CLC可能并不总是有效沟通所必需的。
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引用次数: 2
Requesting Examples in Psychodiagnostic Interviews 要求精神诊断访谈中的例子
Q4 Medicine Pub Date : 2020-07-13 DOI: 10.1558/cam.34112
Thomas Spranz-Fogasy, Eva Graf, J. Ehrenthal, C. Nikendei
As part of a larger research project on understanding change in helping professions, this paper investigates into therapists’ requesting examples and their interactional and sequential contri-bution to clients’ change. Requesting examples by therapists in psychodiagnostic interviews explicitly or implicitly criticize the patient’s prior turn as insufficient, i.e. as unclear, vague, or as too general. Such a request opens a retro-sequence (Schegloff 2007) and in the following provides for a description that both helps clarify the semantic vagueness and evinces psychic or relational aspects of the topic at hand. While the patient’s insufficient presentation is initi-ated by a prior request of the therapist, the patient’s example presentation is regularly fol-lowed by the therapist’s summarizing comments or by further requests focusing on the pa-tient’s problem. Requesting examples thus are a particular case of requests that follow ‘ex-pandable responses’ as described by Muntigl & Zabala (2008); they follow the same sequential organization, yet, given that they make examples conditionally relevant, they are more specif-ic. With the help of this sequential organization both participants co-construct elements of common knowledge. Such an ‘interplay of understanding’ (Voutilainen & Peräkylä 2014) al-lows the therapist to pursue the overall aim of therapy, i.e. to increase the patients’ awareness of their distorted perceptions, and thus to pave the way for change. The data comprises of 16 videotaped first interviews following the manual of the Operationalized Psychodynamic Di-agnostics (OPD Task Force 2009). It was collected in cooperation with the Clinic for General Internal Medicine and Psychosomatic at the University Clinic of Heidelberg.
作为一个更大的研究项目的一部分,在了解帮助行业的变化,本文调查了治疗师的请求的例子和他们的相互作用和顺序的贡献客户的变化。要求治疗师在心理诊断访谈中举出例子,明确或含蓄地批评病人先前的转向是不充分的,即不清楚、模糊或过于笼统。这样的要求打开了一个回溯序列(Schegloff 2007),并在以下提供了一个描述,既有助于澄清语义模糊,又能证明手头话题的心理或关系方面。虽然患者的不充分陈述是由治疗师的事先要求引起的,但患者的示例陈述通常是治疗师总结评论或进一步要求关注患者的问题。因此,请求示例是遵循Muntigl & Zabala(2008)所描述的“可扩展响应”的请求的特殊情况;它们遵循相同的顺序组织,然而,考虑到它们使示例有条件相关,它们更具体。在这种顺序组织的帮助下,参与者共同构建共同知识的要素。这种“理解的相互作用”(Voutilainen & Peräkylä 2014)使治疗师能够追求治疗的总体目标,即提高患者对其扭曲感知的认识,从而为改变铺平道路。数据包括16个录像的首次访谈,遵循操作性心理动力学诊断不可知论手册(OPD工作队2009)。它是与海德堡大学诊所的普通内科和心身医学诊所合作收集的。
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引用次数: 3
therapist’s emotional presence and its interactional functions in promoting client change in relationship-focused integrative psychotherapy 以关系为中心的整合心理治疗中治疗师的情绪存在及其在促进来访者改变中的互动功能
Q4 Medicine Pub Date : 2020-07-13 DOI: 10.1558/cam.33823
Joanna Pawelczyk
Therapeutic alliance is often posed as an explanation for why therapy works, and there seems to be a consistent finding that the stronger the alliance, the greater the therapeutic change. Although extensively documented in the professional literature as an essential aspect of therapeutic alliance, the concept of emotional presence and its actualization in moment-by-moment interaction have not been adequately described. This paper applies integrative qualitative methodology, including tools and insights from discourse analysis and conversation analysis, to five extracts of Relationship-focused Integrative Psychotherapy sessions with three different clients. It examines the concept of emotional presence operationalized in terms of the therapist’s invoking the client’s immediate experience. The analytical focus falls on an interactive sequence involving the therapist’s topicalization of the client’s (proffered) non-verbal cues aiming at eliciting emotion talk in the interactional here-and-now and the latter’s orientation to it. The psychotherapist’s strategy of emotional presence is proposed to play a salient role in promoting the client’s (gradual) change by focusing the talk on the client’s here-and-now experience. Thus clients are prompted to project their emotions and/or engage in overt self-reflexive examination of emotional and relational patterns in the immediate context of their concrete trouble-telling. By being regularly exposed to such practices in therapy, clients are instilled with a sense of being in touch with how they feel about a particular situation or person.
治疗联盟经常被用来解释为什么治疗有效,似乎有一个一致的发现,联盟越强,治疗变化越大。虽然在专业文献中广泛记载了作为治疗联盟的一个重要方面,但情感存在的概念及其在每时每刻互动中的实现并没有得到充分的描述。本文应用综合定性方法,包括话语分析和对话分析的工具和见解,对三个不同客户的关系为中心的综合心理治疗会议的五个摘录进行了分析。它考察了情感存在的概念,在治疗师调用客户的直接经验方面运作。分析的焦点落在一个互动序列上,包括治疗师对来访者(提供的)非语言线索的主题化,目的是在此时此地的互动中引出情感谈话,以及后者对它的定位。心理治疗师的情感临在策略被提出,通过将谈话集中在来访者此时此地的体验上,在促进来访者(逐渐)改变中发挥显著作用。因此,客户被提示投射他们的情绪和/或在他们具体的麻烦倾诉的直接背景下,对情绪和关系模式进行公开的自我反思检查。通过在治疗中定期接触这些做法,客户被灌输了一种与他们对特定情况或人的感受相联系的感觉。
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引用次数: 1
Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile 智利公共医疗机构移民医生与当地医生沟通的冲突
Q4 Medicine Pub Date : 2020-06-09 DOI: 10.1558/cam.36271
M. Lazzaro-Salazar, Lucas Pujol-Cols
When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor–patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the way these professionals communicate will promote (or hinder) professional effectiveness and efficiency. This paper presents the findings of a study that explores the perceptions concerning the degree and frequency of communicative conflict of 61 migrant doctors working in public healthcare institutions in the central region of El Maule in Chile. Drawing on data from a survey on communicative conflicts, the study analyses the perceptions of the migrant doctors in relation to one particular style of conflict management, namely, adaptability. Findings show that although communicative conflicts seem to occur only occasionally, moderate scores are reported for how such perceptions are believed to affect work performance. Also, the demands of communicative adaptability are perceived to be met largely by migrant doctors alone. The paper then offers considerations about the possible impact that these adaptability efforts could have on migrant doctors’ integration processes.
在调查医疗环境中的跨文化交流时,与医患互动相比,专业间的交流很少受到学术关注。然而,医生之间的互动是医院组织生活的一个重要场所,因为这些专业人员的沟通方式将促进(或阻碍)专业的有效性和效率。本文介绍了一项研究的结果,该研究探讨了在智利El Maule中部地区公共医疗机构工作的61名流动医生对沟通冲突程度和频率的看法。根据一项关于沟通冲突的调查数据,本研究分析了流动医生对一种特定冲突管理方式的看法,即适应性。研究结果表明,尽管沟通冲突似乎只是偶尔发生,但在这种看法如何影响工作表现方面,报告的得分适中。此外,交际适应性的需求在很大程度上可以由流动医生单独满足。然后,本文对这些适应性努力可能对流动医生融入过程产生的影响进行了思考。
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引用次数: 3
role of cognitive science and artificial intelligence in supporting clinical diagnosis 认知科学和人工智能在支持临床诊断中的作用
Q4 Medicine Pub Date : 2020-06-09 DOI: 10.1558/cam.36184
C. Lucchiari, M. E. Vanutelli, R. Folgieri
Research suggests that doctors are failing to make use of technologies designed to optimize their decision-making skills in daily clinical activities, despite a proliferation of electronic tools with the potential for decreasing risks of medical and diagnostic errors. This paper addresses this issue by exploring the cognitive basis of medical decision making and its psychosocial context in relation to technology. We then discuss how cognitive-led technologies – in particular, decision support systems and artificial neural networks – may be applied in clinical contexts to improve medical decision making without becoming a substitute for the doctor’s judgment. We identify critical issues and make suggestions regarding future developments.
研究表明,尽管电子工具的普及有可能降低医疗和诊断错误的风险,但医生在日常临床活动中未能利用旨在优化其决策技能的技术。本文通过探索医疗决策的认知基础及其与技术相关的社会心理环境来解决这一问题。然后,我们讨论了认知主导的技术-特别是决策支持系统和人工神经网络-如何在临床环境中应用,以改善医疗决策,而不会成为医生判断的替代品。我们确定关键问题,并就未来发展提出建议。
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引用次数: 1
Values at work 工作中的价值观
Q4 Medicine Pub Date : 2020-03-16 DOI: 10.1558/cam.35227
R. Frankel, O. Karnieli-Miller, T. Inui
Tensions between nurses and physicians have been linked to differences in power, hierarchy, education, compensation and gender. Less attention has been paid to the underlying values on which these differences are predicated. Likewise, little is known about how frequently values conflicts are resolved, and the threats to patient safety unresolved conflicts pose. Our aim was to compare the values embedded in affirming and challenging narratives elicited from nurses and physicians from a large health system. We used thematic analysis and descriptive statistics to assess goodness-of-fit of observed differences in themes. Narratives were coded into eight values categories. Nurses felt affirmed by emotional investment, altruism, humanism, and being of service; for physicians, it was humanism and teamwork. Nurse challenges involved respect, altruism/kindness and emotional investment. For physicians it was also respect and, in addition, professionalism, being of service, humanism and teamwork. Some values affirming narratives, e.g., humanism, were indistinguishable, while for some values challenging narratives e.g., respect, there was virtually no overlap. Participant narratives provide important insights into work-life satisfaction and tensions arising from differences in the underlying values of close working professional groups. Unresolved values conflicts are a potential threat to quality, safety and effective relationships.
护士和医生之间的紧张关系与权力、等级、教育、薪酬和性别方面的差异有关。对这些差异所依据的基本价值的关注较少。同样,人们对价值观冲突解决的频率以及未解决的冲突对患者安全构成的威胁知之甚少。我们的目的是比较从一个大型卫生系统的护士和医生那里得到的肯定和挑战叙述中所包含的价值观。我们使用主题分析和描述性统计来评估观察到的主题差异的拟合优度。叙事被编码为八个价值类别。护士在情感投入、利他主义、人文主义和服务意识方面得到肯定;对医生来说,这是人道主义和团队精神。护士的挑战包括尊重、利他主义/善良和情感投入。对医生来说,这也是尊重,此外,专业,服务,人文主义和团队合作。一些肯定价值观的叙述,如人文主义,是难以区分的,而对于一些挑战价值观的叙述,如尊重,几乎没有重叠。参与者的叙述提供了对工作-生活满意度和紧张关系的重要见解,这些紧张关系是由密切工作的专业群体的潜在价值观差异引起的。未解决的价值观冲突是对质量、安全和有效关系的潜在威胁。
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引用次数: 2
Perceptions of the need for minority languages by nurses in Southern Taiwan 台湾南部护士对少数民族语言需求的认知
Q4 Medicine Pub Date : 2019-07-03 DOI: 10.1558/CAM.33283
Mei-hui Tsai, Huan-Fang Lee, Shuen-Lin Jeng, Sheng Che Lin, Li-Wei Hsieh, Jen Pin Chuang, E. Jacobs
Background: While language barriers between healthcare providers and minority-language-speaking patients often lead to miscommunication and jeopardize patient safety, language audits of the former have received little attention.Goal: Based on the context in Southern Taiwan, where the elderly population mainly speaks the local dialect Taiwanese, this study examines nurses' perceptions of their proficiency in and need for medical Taiwanese (‘MED-TW'), and attitudes toward it. Method: A questionnaire survey was conducted among 859 nurses from three levels of healthcare units: primary care stations (H1), a regional hospital (H2) and a medical center (H3). Results: Nurses from the rural-based H1 unit displayed significantly stronger needs for Taiwanese (TW) than those from urban-based H2 and H3. Specifically, H1 nurses reported encounters with the largest proportion of TW-speaking clients (p<0.001) and the highest frequency of using TW with clients (p<0.001). However, H1 nurses' self-evaluation of their TW proficiency revealed a lower score than those of the H2 and H3 nurses, especially with regard to medical TW proficiency (p<0.05). Finally, while nurses with a high command of TW felt it helped their work, those with a low level did not feel this impacted their performance. Conclusion: Nurses working in locations where the use of the minority language is prevalent would benefit more from learning this language.
背景:虽然医疗保健提供者和少数民族语言患者之间的语言障碍经常导致沟通不周并危及患者安全,但对前者的语言审计很少受到关注。目的:本研究以台湾南部以方言为主的老年人口为背景,探讨护理人员对医疗台语的熟练程度、需求及态度。方法:对基层医疗站(H1)、区域医院(H2)和医疗中心(H3)三级卫生保健单位的859名护士进行问卷调查。结果:来自农村H1单位的护士对台湾(TW)的需求明显强于来自城市H2和H3单位的护士。具体来说,H1护士报告遇到的说TW的客户比例最大(p<0.001),使用TW的客户频率最高(p<0.001)。然而,H1组护士在自我评价两种工作方式的熟练程度上得分低于H2组和H3组,尤其是在医疗两种工作方式的熟练程度上(p<0.05)。最后,虽然熟练掌握TW的护士认为这有助于他们的工作,但那些熟练掌握TW的护士并不认为这会影响他们的工作表现。结论:在少数民族语言使用普遍的地区工作的护士会从学习这门语言中受益更多。
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引用次数: 0
Nurturing anaesthetic expertise 培养麻醉专业知识
Q4 Medicine Pub Date : 2019-07-03 DOI: 10.1558/CAM.32897
R. Iedema, C. Jorm
This article seeks to establish the educational and social significance of narrative and affect in anaesthetic training. Data were obtained from focus group discussions involving three groups of eight (total 24) young anaesthetists from around Australia held at an Australian and New Zealand College of Anaesthetists (ANZCA) residential conference. Analysis applied to transcripts of the discussions revealed the prominence of narratives used among trainees and supervisors as a medium for explaining and nurturing anaesthetic expertise. Nurturing expertise was accomplished by sharing narratives about extreme circumstances that highlighted a need for constant vigilance directed towards not just clinical circumstances but also colleagues. The article suggests that the narrative emphasis on remaining vigilant and maintaining personal resourcefulness may explain graduands' tendency towards social exclusivity (avoidance of non-colleague others), and contribute to a better understanding of medicine's professional inclusivity (strong in-group bonding).
本文试图确立叙事和情感在麻醉训练中的教育和社会意义。数据来自澳大利亚和新西兰麻醉师学院(ANZCA)住宿会议上的焦点小组讨论,涉及三组8名(共24名)来自澳大利亚各地的年轻麻醉师。对讨论记录的分析显示,受训者和主管在解释和培养麻醉专业知识时,主要使用叙述。培养专业知识是通过分享关于极端情况的叙述来完成的,这些叙述强调了不仅需要对临床情况保持警惕,而且需要对同事保持警惕。这篇文章表明,强调保持警惕和保持个人足智多谋的叙事可能解释了毕业生倾向于社会排他性(避免非同事),并有助于更好地理解医学的专业包容性(强大的群体内联系)。
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引用次数: 2
期刊
Communication and Medicine
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