Pub Date : 2023-01-26DOI: 10.1108/dlo-12-2022-0253
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Failure is a valuable source of knowledge that can help prevent business organizations from making the same damaging mistakes going forward. Likelihood of such an outcome can be increased when the firm relies less on political ties and more on membership of networks where interlock centrality is high. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
{"title":"Lessons from the past","authors":"","doi":"10.1108/dlo-12-2022-0253","DOIUrl":"https://doi.org/10.1108/dlo-12-2022-0253","url":null,"abstract":"Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Failure is a valuable source of knowledge that can help prevent business organizations from making the same damaging mistakes going forward. Likelihood of such an outcome can be increased when the firm relies less on political ties and more on membership of networks where interlock centrality is high. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135908299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-20DOI: 10.1108/dlo-12-2022-0251
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Experiential learning offers a powerful way for companies to enhance training efforts relating to different areas. Through applied theater in corporate training, employees as participants or audience members can draw from the performance to utilize feelings and emotions alongside intellect to better understand and find novel solutions to problems facing the firm. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
{"title":"Applied theatre in corporate training","authors":"","doi":"10.1108/dlo-12-2022-0251","DOIUrl":"https://doi.org/10.1108/dlo-12-2022-0251","url":null,"abstract":"Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Experiential learning offers a powerful way for companies to enhance training efforts relating to different areas. Through applied theater in corporate training, employees as participants or audience members can draw from the performance to utilize feelings and emotions alongside intellect to better understand and find novel solutions to problems facing the firm. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135201512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-04DOI: 10.1108/DLO-11-2020-0216
S. Mukundan, M. Dhanya
Purpose Psychological constructs like emotional labor, emotional intelligence etc. are gaining importance now to understand employee outcomes such as job satisfaction in a health care setting. The study aims to investigate the relationship between Surface Acting (SA) an emotional labor strategy, and Job satisfaction, and the moderating effect of Emotional intelligence (EI) among practicing nurses. Design/methodology/approach The authors collected data through self-reporting questionnaires administered to a sample of 141 nurses working in multi-specialty hospitals in a prominent city in India and analyzed using structural equation modeling. Findings A negative relationship was found between surface acting and job satisfaction but was found positive when EI was introduced as a moderator. Research limitations/implications The respondent population was females only and diversity in terms of gender was not obtained. Practical implications The study finds significant practical and theoretical contributions to the primary caregivers in a health care setting. It helps to understand the interplay of emotions in this job and use EI as an internal resource to mitigate the harmful effects of continued SA emotional labor strategy to job satisfaction. Social implications It gains a better understanding of the emotion-related parameters in the nursing profession and gives inputs to the community. It throws light on how internal resources can be used for better job satisfaction which in turn leads to better quality care in the health care industry. Originality/value Extant literature has been discussing SA as a negative strategy for positive employee outcomes, but the present study gives insights on how this can be mitigated by using EI as a resource.
{"title":"Learning to effectively manage your emotions: the impact of Emotional Intelligence (EI) in caring roles","authors":"S. Mukundan, M. Dhanya","doi":"10.1108/DLO-11-2020-0216","DOIUrl":"https://doi.org/10.1108/DLO-11-2020-0216","url":null,"abstract":"\u0000Purpose\u0000Psychological constructs like emotional labor, emotional intelligence etc. are gaining importance now to understand employee outcomes such as job satisfaction in a health care setting. The study aims to investigate the relationship between Surface Acting (SA) an emotional labor strategy, and Job satisfaction, and the moderating effect of Emotional intelligence (EI) among practicing nurses.\u0000\u0000\u0000Design/methodology/approach\u0000The authors collected data through self-reporting questionnaires administered to a sample of 141 nurses working in multi-specialty hospitals in a prominent city in India and analyzed using structural equation modeling.\u0000\u0000\u0000Findings\u0000A negative relationship was found between surface acting and job satisfaction but was found positive when EI was introduced as a moderator.\u0000\u0000\u0000Research limitations/implications\u0000The respondent population was females only and diversity in terms of gender was not obtained.\u0000\u0000\u0000Practical implications\u0000The study finds significant practical and theoretical contributions to the primary caregivers in a health care setting. It helps to understand the interplay of emotions in this job and use EI as an internal resource to mitigate the harmful effects of continued SA emotional labor strategy to job satisfaction.\u0000\u0000\u0000Social implications\u0000It gains a better understanding of the emotion-related parameters in the nursing profession and gives inputs to the community. It throws light on how internal resources can be used for better job satisfaction which in turn leads to better quality care in the health care industry.\u0000\u0000\u0000Originality/value\u0000Extant literature has been discussing SA as a negative strategy for positive employee outcomes, but the present study gives insights on how this can be mitigated by using EI as a resource.\u0000","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"164 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75974620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-28DOI: 10.1108/DLO-12-2020-0246
Justine Mutanga, G. Kaisara, K. Yakobi, Sulaiman Olusegun Atiku
Purpose This study explores some of the key push and pull factors to consider in talent development and retention of competent employees by businesses operating in Namibia. Design/methodology/approach The participants in this study comprised of randomly selected white-collar employees in Namibia. The study adopted a qualitative research approach, utilizing online focus groups to gain insights related to white-collar labor turnover and retention. Thematic content analysis was employed during the data reduction process. Findings The findings revealed specific push and pull factors for consideration in developing talent retention strategies in contemporary business organizations. Originality/value Most of the extant literature on white-collar retention and labor turnover is based on Western contexts. The findings of this study contribute to the available literature by providing a perspective from the developing world, specifically, Namibia.
{"title":"Exploring push and pull factors for talent development and retention: implications for practice","authors":"Justine Mutanga, G. Kaisara, K. Yakobi, Sulaiman Olusegun Atiku","doi":"10.1108/DLO-12-2020-0246","DOIUrl":"https://doi.org/10.1108/DLO-12-2020-0246","url":null,"abstract":"\u0000Purpose\u0000This study explores some of the key push and pull factors to consider in talent development and retention of competent employees by businesses operating in Namibia.\u0000\u0000\u0000Design/methodology/approach\u0000The participants in this study comprised of randomly selected white-collar employees in Namibia. The study adopted a qualitative research approach, utilizing online focus groups to gain insights related to white-collar labor turnover and retention. Thematic content analysis was employed during the data reduction process.\u0000\u0000\u0000Findings\u0000The findings revealed specific push and pull factors for consideration in developing talent retention strategies in contemporary business organizations.\u0000\u0000\u0000Originality/value\u0000Most of the extant literature on white-collar retention and labor turnover is based on Western contexts. The findings of this study contribute to the available literature by providing a perspective from the developing world, specifically, Namibia.\u0000","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"34 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85649678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-28DOI: 10.1108/DLO-01-2021-0003
Uma Shankar Rangaswamy
Purpose Considering the advent of Industry 4.0, organizations need to undergo digital transformation to survive disruptions owing to rapid technological changes. Accordingly, organizations should develop their adaptive capability to respond to these technological advancements and move ahead with their digital transformation journey. Design/methodology/approach Based on the author’s insights as a practitioner on digital transformation and based on existing theoretical frameworks, the author presents a conceptual framework on the determinants of adaptive capability required for digital transformation. Findings Organizations should develop their adaptive capability through improved learning capabilities and effective knowledge management system. They should also focus on exploring innovations and ideas and discard unwanted business processes to meet Industry 4.0 disruptions and achieve digital transformation. Originality/value This study has been done based on the author's academic research on adaptive capability and personal insights after engaging in several digital transformation engagements.
{"title":"Industry 4.0 disruption: assessing the need for adaptive capability","authors":"Uma Shankar Rangaswamy","doi":"10.1108/DLO-01-2021-0003","DOIUrl":"https://doi.org/10.1108/DLO-01-2021-0003","url":null,"abstract":"\u0000Purpose\u0000Considering the advent of Industry 4.0, organizations need to undergo digital transformation to survive disruptions owing to rapid technological changes. Accordingly, organizations should develop their adaptive capability to respond to these technological advancements and move ahead with their digital transformation journey.\u0000\u0000\u0000Design/methodology/approach\u0000Based on the author’s insights as a practitioner on digital transformation and based on existing theoretical frameworks, the author presents a conceptual framework on the determinants of adaptive capability required for digital transformation.\u0000\u0000\u0000Findings\u0000Organizations should develop their adaptive capability through improved learning capabilities and effective knowledge management system. They should also focus on exploring innovations and ideas and discard unwanted business processes to meet Industry 4.0 disruptions and achieve digital transformation.\u0000\u0000\u0000Originality/value\u0000This study has been done based on the author's academic research on adaptive capability and personal insights after engaging in several digital transformation engagements.\u0000","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"59 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90720269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-26DOI: 10.1108/DLO-02-2021-0025
Sabia Singh, G. Randhawa
Purpose The purpose of this study is to examine the impact of perceptions of organizational politics on turnover intentions with a focus on the role of organizational cynicism as a potential mediator. Design/methodology/approach Using purposive sampling technique and standardized questionnaires, data were collected from 252 Indian bank employees. To analyze the data, statistical techniques such as multiple regression analysis along with PROCESS macro were used. Findings Findings indicate that perceptions of organizational politics have a significant positive effect on turnover intentions. Further, organizational cynicism is found to be the significant partial mediator in the relationship between the aforementioned constructs. Research limitations/implications This study covers the banking sector only. Therefore, the results may vary in the context of other industrial settings. Also, the cross-sectional research design adopted in this study may create difficulties in drawing any causal inferences. Practical implications To curtail turnover intentions of bank employees, extensive power-seeking activities need to be regulated by the management. Besides, participative decision-making activities must be encouraged to curb the formation of cynical attitudes among employees. Originality/value This study is one of the scarce empirical research works that have substantiated the direct and the indirect effect of perceptions of organizational politics (through organizational cynicism) on turnover intentions among bank employees.
{"title":"Do perceptions of organizational politics influence turnover intentions? Organizational cynicism as a potential mediator","authors":"Sabia Singh, G. Randhawa","doi":"10.1108/DLO-02-2021-0025","DOIUrl":"https://doi.org/10.1108/DLO-02-2021-0025","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to examine the impact of perceptions of organizational politics on turnover intentions with a focus on the role of organizational cynicism as a potential mediator.\u0000\u0000\u0000Design/methodology/approach\u0000Using purposive sampling technique and standardized questionnaires, data were collected from 252 Indian bank employees. To analyze the data, statistical techniques such as multiple regression analysis along with PROCESS macro were used.\u0000\u0000\u0000Findings\u0000Findings indicate that perceptions of organizational politics have a significant positive effect on turnover intentions. Further, organizational cynicism is found to be the significant partial mediator in the relationship between the aforementioned constructs.\u0000\u0000\u0000Research limitations/implications\u0000This study covers the banking sector only. Therefore, the results may vary in the context of other industrial settings. Also, the cross-sectional research design adopted in this study may create difficulties in drawing any causal inferences.\u0000\u0000\u0000Practical implications\u0000To curtail turnover intentions of bank employees, extensive power-seeking activities need to be regulated by the management. Besides, participative decision-making activities must be encouraged to curb the formation of cynical attitudes among employees.\u0000\u0000\u0000Originality/value\u0000This study is one of the scarce empirical research works that have substantiated the direct and the indirect effect of perceptions of organizational politics (through organizational cynicism) on turnover intentions among bank employees.\u0000","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72783787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-14DOI: 10.1108/DLO-01-2021-0021
Geetha Jose, P. Nimmi, Sebastian Rupert Mampilly
{"title":"It is not a case of “one size fits all”: the need for customized HRM practices for employee engagement","authors":"Geetha Jose, P. Nimmi, Sebastian Rupert Mampilly","doi":"10.1108/DLO-01-2021-0021","DOIUrl":"https://doi.org/10.1108/DLO-01-2021-0021","url":null,"abstract":"","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"78 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78089487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-02DOI: 10.1108/DLO-01-2021-0005
Pragnya Acharya, Joaquin Garcia-Tapial, L. K. Jena
Purpose The article intends to instigate a new thought process for management institutions to reshape their curriculum and design their teaching around mitigating the rising attrition among millennials. As there is a huge influx of millennials into the corporate world, it is much required that we concentrate on the quality of talent produced and ensure that this talent gives long term results for organizations aiming at a sustained development for both, the organizations as well as the millennial workforce. Design/methodology/approach A survey was carried out to seek views from academicians and senior practitioners, who often work as mediating and moderating factors in the process. Findings The managers need to understand that apart from developing retention strategies, the target employees should also have the intention to stay, which cannot be instilled by the organization and should be taught along with their management education. It is only to save the time and money of the organization and easing their struggles by developing at the grass-root level, which is in the classrooms where the managers are created. Originality/value Much research has been done on revamping teaching pedagogy and including more industry-specific skills into the management education. This article seeks to pin point the attitudinal development of the outgoing managers, which has a high intention towards job hopping.
{"title":"Millennial turnover intentions: how can B-schools make a difference?","authors":"Pragnya Acharya, Joaquin Garcia-Tapial, L. K. Jena","doi":"10.1108/DLO-01-2021-0005","DOIUrl":"https://doi.org/10.1108/DLO-01-2021-0005","url":null,"abstract":"\u0000Purpose\u0000The article intends to instigate a new thought process for management institutions to reshape their curriculum and design their teaching around mitigating the rising attrition among millennials. As there is a huge influx of millennials into the corporate world, it is much required that we concentrate on the quality of talent produced and ensure that this talent gives long term results for organizations aiming at a sustained development for both, the organizations as well as the millennial workforce.\u0000\u0000\u0000Design/methodology/approach\u0000A survey was carried out to seek views from academicians and senior practitioners, who often work as mediating and moderating factors in the process.\u0000\u0000\u0000Findings\u0000The managers need to understand that apart from developing retention strategies, the target employees should also have the intention to stay, which cannot be instilled by the organization and should be taught along with their management education. It is only to save the time and money of the organization and easing their struggles by developing at the grass-root level, which is in the classrooms where the managers are created.\u0000\u0000\u0000Originality/value\u0000Much research has been done on revamping teaching pedagogy and including more industry-specific skills into the management education. This article seeks to pin point the attitudinal development of the outgoing managers, which has a high intention towards job hopping.\u0000","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83123786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-15DOI: 10.1108/DLO-09-2020-0200
Frederik Hertel, Michelle Wicmandy
Purpose According to Mumford et al. (2018), case studies illustrating creative-problem solving at work is lacking. To help fill this gap, this study aims to show how metaphorical creativity was integrated in the realm of everyday creativity to form a new soap that solves a cleaning crew's challenge. Design/methodology/approach Participatory observation was the qualitative methodology used to conduct this study. The cleaning team understood they were the research participants under investigation in the food plant. Participatory observation favored an efficient and flexible process for the cleaners to demonstrate their experiential knowledge while the researchers documented the cleaners' routine cleaning practices and challenges. Directly observing and analyzing the cleaners' everyday creative acts inferred face validity. This ensured to a degree that the study was effective at exploring everyday creativity. Findings Following Finke's Geneplore model in creative cognition (Birdsell, 2019), the consultant shifted between cycles of analogical reasoning in the generative process with exploratory processes to test hypothesis and tailor his thinking. Through this process, the consultant leveraged everyday creativity to develop a small innovation of foaming a non-foaming soap. The foaming process changed the soap's chemistry, enabling the cleaners to remove the spot quickly, accelerating the cleaning process. Research limitations/implications According to Mumford et al. (2018), case studies illustrating creative-problem solving at work are lacking. In this study, we aim to show how metaphorical creativity was integrated into the realm of everyday creativity to form a new soap that solves an industrial cleaning crew's challenge. To fully understand the variety of metaphorical creativity more qualitative cases need to be analyzed and qualitative research is needed to grasp the scale of metaphorical creativity in everyday creativity. Practical implications The findings gleaned from this study are beneficial to help organizations solve problems. Viewing problems metaphorically in everyday creativity involves unconventional thinking. When confronted with a challenge that seems impossible to solve, employees should approach the problem from a different angle. Sometimes, a small, innovative act can solve problems that appear hopeless, similar to the Columbus Principle. After all, a challenge is only simple once you know how to pull it off – the triumph is having the courage to try something new and succeeding. With practice, metaphorical creativity is a skill that one can develop. This could e.g. be viewing old problems through a new lens. Applying a new approach may reveal an unconventional solution. Originality/value According to Mumford et al. (2018), case studies illustrating creative-problem solving at work are lacking. To help fill this gap, this study aims to show how metaphorical creativity was integrated into the realm of everyday creativity
{"title":"Metaphorical creativity: an aspect of everyday creativity cleans-up a work-based problem","authors":"Frederik Hertel, Michelle Wicmandy","doi":"10.1108/DLO-09-2020-0200","DOIUrl":"https://doi.org/10.1108/DLO-09-2020-0200","url":null,"abstract":"\u0000Purpose\u0000According to Mumford et al. (2018), case studies illustrating creative-problem solving at work is lacking. To help fill this gap, this study aims to show how metaphorical creativity was integrated in the realm of everyday creativity to form a new soap that solves a cleaning crew's challenge.\u0000\u0000\u0000Design/methodology/approach\u0000Participatory observation was the qualitative methodology used to conduct this study. The cleaning team understood they were the research participants under investigation in the food plant. Participatory observation favored an efficient and flexible process for the cleaners to demonstrate their experiential knowledge while the researchers documented the cleaners' routine cleaning practices and challenges. Directly observing and analyzing the cleaners' everyday creative acts inferred face validity. This ensured to a degree that the study was effective at exploring everyday creativity.\u0000\u0000\u0000Findings\u0000Following Finke's Geneplore model in creative cognition (Birdsell, 2019), the consultant shifted between cycles of analogical reasoning in the generative process with exploratory processes to test hypothesis and tailor his thinking. Through this process, the consultant leveraged everyday creativity to develop a small innovation of foaming a non-foaming soap. The foaming process changed the soap's chemistry, enabling the cleaners to remove the spot quickly, accelerating the cleaning process.\u0000\u0000\u0000Research limitations/implications\u0000According to Mumford et al. (2018), case studies illustrating creative-problem solving at work are lacking. In this study, we aim to show how metaphorical creativity was integrated into the realm of everyday creativity to form a new soap that solves an industrial cleaning crew's challenge. To fully understand the variety of metaphorical creativity more qualitative cases need to be analyzed and qualitative research is needed to grasp the scale of metaphorical creativity in everyday creativity.\u0000\u0000\u0000Practical implications\u0000The findings gleaned from this study are beneficial to help organizations solve problems. Viewing problems metaphorically in everyday creativity involves unconventional thinking. When confronted with a challenge that seems impossible to solve, employees should approach the problem from a different angle. Sometimes, a small, innovative act can solve problems that appear hopeless, similar to the Columbus Principle. After all, a challenge is only simple once you know how to pull it off – the triumph is having the courage to try something new and succeeding. With practice, metaphorical creativity is a skill that one can develop. This could e.g. be viewing old problems through a new lens. Applying a new approach may reveal an unconventional solution.\u0000\u0000\u0000Originality/value\u0000According to Mumford et al. (2018), case studies illustrating creative-problem solving at work are lacking. To help fill this gap, this study aims to show how metaphorical creativity was integrated into the realm of everyday creativity","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82897317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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