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Development and Learning in Organizations最新文献

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Developing an employee recognition program that promotes learning across the organization 制定员工认可计划,促进整个组织的学习
Pub Date : 2020-02-10 DOI: 10.1108/dlo-10-2019-0232
Simon Reese
Recognition programs have proven to be a useful tool in engaging employees and helping align them around a common purpose. In this case, study the organization created a recognition program that promoted learning across the organization. The easy to follow steps provided herein can be replicated by leaders in any organization.,The case study provides a quick reflection of the steps taken by the organization to create a recognition program that linked behaviors, tactical actions and corporate strategy in a way that engaged all toward learning together.,With the new program, the organization not only improved employee engagement and alignment around four critical behaviors, the organization also witnessed employee alignment around strategic vision and revenue improvements.,Studies find that employee engagement is seriously lacking. Studies also find that employee engagement is beneficial to employee contribution and employee success. Recognition programs have been described as one method to improve engagement. This case study illustrates how an organization was able to implement such a program.
事实证明,认可项目是一个很有用的工具,可以吸引员工,帮助他们围绕一个共同的目标团结起来。在这种情况下,研究组织创建了一个表彰计划,以促进整个组织的学习。这里提供的简单易行的步骤可以被任何组织的领导者复制。该案例研究快速反映了该组织为创建一个将行为、战术行动和企业战略联系起来的认可计划所采取的步骤,该计划以一种让所有人共同学习的方式进行。通过新计划,该组织不仅提高了员工的敬业度和围绕四个关键行为的一致性,还见证了员工围绕战略愿景和收入改进的一致性。研究发现,员工敬业度严重不足。研究还发现,员工敬业度有利于员工贡献和员工成功。认可项目被描述为提高参与度的一种方法。这个案例研究说明了一个组织如何能够实现这样一个计划。
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引用次数: 2
Preparing future business professionals for a globalized workplace through intercultural virtual collaboration 通过跨文化虚拟协作,为全球化的工作场所准备未来的商业专业人士
Pub Date : 2020-02-07 DOI: 10.1108/dlo-08-2019-0194
Luana Ferreira-Lopes, Ingrid Van Rompay-Bartels
Universities have increasingly been adopting intercultural virtual collaboration (IVC) to connect and develop the intercultural competence of students from different locations. However, the design and implementation of IVC have proved to be challenging, and thus there is a need for sharing positive experiences. This paper explores students’ overall impressions toward their participation in an IVC project involving a Spanish and Dutch university and discusses the on-going improvement process inherent to such practice.,This article presents (a) the results obtained from a content analysis of students’ feedback collected through a satisfaction survey, and (b) the observations of participating teachers on the challenges encountered during the implementation of the intercultural virtual collaborative project.,The analysis shows the potential of IVC to develop different aspects of students’ intercultural competence, especially intercultural teamwork, awareness and skills. Students appreciated the experience of working in intercultural teams, “the real-life application” of the project and the opportunity to gain cultural knowledge. At the institutional level, the biggest challenge related to aligning participating institutions’ courses, schedules, and grading systems. At the classroom level, it is argued that interaction between students should happen gradually. The discussion also approaches how partnerships between universities and companies could contribute to making training in intercultural virtual collaboration more authentic.,Given its impact on the development of students’ intercultural competence, the intercultural virtual collaborative project has been recognized as a best-practice in both universities, being officially incorporated into the curriculum of the participating institutions and replicated to other subject areas.
大学越来越多地采用跨文化虚拟协作(IVC)来连接和发展来自不同地区的学生的跨文化能力。然而,IVC的设计和实施已被证明是具有挑战性的,因此需要分享积极的经验。本文探讨了学生参与西班牙和荷兰大学IVC项目的总体印象,并讨论了这种实践所固有的持续改进过程。本文介绍了(a)通过满意度调查收集的学生反馈的内容分析结果,以及(b)参与的教师对跨文化虚拟协作项目实施过程中遇到的挑战的观察。分析表明,IVC在培养学生跨文化能力的不同方面具有潜力,特别是跨文化团队合作、意识和技能。学生们对在跨文化团队中工作的经历、项目的“实际应用”以及获得文化知识的机会表示赞赏。在机构层面,最大的挑战是协调参与机构的课程、时间表和评分系统。在课堂层面,学生之间的互动应该逐渐发生。讨论还探讨了大学和公司之间的伙伴关系如何有助于使跨文化虚拟协作的培训更加真实。鉴于其对学生跨文化能力发展的影响,跨文化虚拟协作项目已被两所大学公认为最佳实践,已正式纳入参与机构的课程,并复制到其他学科领域。
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引用次数: 6
Early life experiences and their impact on effective learning and development 早期生活经历及其对有效学习和发展的影响
Pub Date : 2020-02-05 DOI: 10.1108/dlo-09-2019-0210
Saurabh Pandya
This paper highlights the role of an individual’s early life experiences (formative years’ experiences) in the learning and development (LD while the organizations allow, and create, conducive environment for the managers to harness these experiences gained early in life.
本文强调了个人早期生活经历(成长期经历)在学习和发展(LD)中的作用,而组织允许并创造了有利于管理者利用这些早期生活经验的环境。
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引用次数: 2
Artificial intelligence products reshape accounting: time to re-train 人工智能产品重塑会计:是时候重新培训了
Pub Date : 2020-02-03 DOI: 10.1108/dlo-10-2019-0242
Kathie J. Shaffer, C. Gaumer, Kiersten Bradley
PurposeManagers are expected to increase productivity in the most cost-efficient manner, using all available resources and, “work smarter.” As technology improves, there is greater incentive for managers to invest in options where automation becomes less expensive than the high cost of human capital. When repetitive tasks can be accurately duplicated through automation, the decision becomes a fait accompli. Advances in artificial intelligence (AI) or synthetic intelligence that simulates human intellectual function has significant impact potential in the service sector. This paper examines productivity efficiencies sought through artificial intelligence and the need for re-training, specifically in the accounting profession.Design/methodology/approachThis is a conceptual paper for practitioners without research methodology.FindingsThe accounting profession 10 years from now will look noticeably different than it does now. The accountants, who embrace the new technologies, like artificial intelligence, will survive and even thrive by becoming more specialized. This will require training and, in some instances, re-training. Organizations must be willing to absorb those development costs. I hope that new graduates will enter the profession with updated skills providing added value for organizations and employers who started into the profession many years ago. The biggest challenge may lie in the re-training of accountants who have been in practice for many years and managing the resistance to change. Employers must first set the example by accepting the inevitable and then encourage and support employees to improve and update their skills. Additionally, they will have to coach employees through the changes with reassurance that those who embrace the change will experience less chance of job elimination. Embracing the available technology will enable firms to serve clients more efficiently and effectively by providing up to date business solutions regardless of the services being offered.Research limitations/implicationsThere is no empirical research in this paper. It is a conceptual piece looking at the changing organization in accounting, specifically due to artificial intelligence.Practical implicationsAccounting firms that focus on basic accounting functions should find new services to offer. The same clients can be served, but at a higher-level. Accountants will offer more value to clients by detecting patterns and trends when more time can be devoted to analysis. Helping clients beyond the preparation of documents requires that accountants understand the current market conditions and potential effects of inflation and, engage in more critical thinking while at the same time be able to teach clients and help them understand at the higher level. Just as accountants’ responsibilities and duties will be transformed through the integration of AI, accounting education must be altered.Social implicationsImplications related to th
目的管理者被期望以最具成本效益的方式提高生产力,利用所有可用的资源,“更聪明地工作”。随着技术的进步,管理人员有更大的动机投资于自动化成本低于人力资本高成本的选择。当重复的任务可以通过自动化精确地复制时,决策就变成了既成事实。人工智能(AI)或模拟人类智力功能的合成智能的进步,在服务领域具有巨大的影响潜力。本文考察了通过人工智能寻求的生产力效率和对再培训的需求,特别是在会计行业。设计/方法/方法这是一篇概念性论文,适用于没有研究方法的实践者。10年后的会计行业将与现在有明显的不同。拥抱人工智能等新技术的会计师将通过变得更加专业化而生存下来,甚至茁壮成长。这将需要培训,在某些情况下还需要重新培训。组织必须愿意承担这些开发成本。我希望应届毕业生进入这个行业时,能掌握最新的技能,为多年前进入这个行业的组织和雇主提供额外的价值。最大的挑战可能在于对从业多年的会计师进行再培训,以及应对变革阻力。雇主首先必须以身作则,接受不可避免的事情,然后鼓励和支持员工提高和更新他们的技能。此外,他们还必须指导员工完成变革,并保证那些接受变革的员工被解雇的可能性更小。采用现有的技术将使公司能够更有效地为客户提供最新的业务解决方案,而不管所提供的服务是什么。研究局限性/启示本文未进行实证研究。这是一个概念性的作品,着眼于会计组织的变化,特别是由于人工智能。实际意义专注于基本会计职能的会计师事务所应该寻找新的服务。可以为相同的客户端提供服务,但是在更高的级别上。会计师将通过发现模式和趋势为客户提供更多的价值,当更多的时间可以用于分析。除了准备文件之外,帮助客户需要会计师了解当前的市场状况和通货膨胀的潜在影响,并在能够教客户并帮助他们在更高层次上理解的同时,进行更多的批判性思考。正如会计的责任和义务将通过人工智能的整合而改变一样,会计教育也必须改变。与工作场所相关的社会影响仅在本文中讨论。独创性/价值它不完全是原创的。它是一项研究的汇编,作为一种手段,在技术进步的情况下,解决会计领域关键的劳动力培训需求。
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引用次数: 15
Getting executives to SIT: building leaders’ resilience and stress tolerance for enhanced organizational effectiveness 让高管坐下来:培养领导者的弹性和压力承受能力,以提高组织效率
Pub Date : 2020-01-02 DOI: 10.1108/dlo-05-2019-0122
Laura P. Dannels, John D. Masters
This paper presents stress inoculation as a method for reducing executives’ stress and enhancing their resilience and performance.,A review of theory and research on executive stress, resilience, and stress inoculation training was conducted.,Across studies, stress inoculation training has yielded reductions in performance anxiety and state anxiety while improving performance under stress.,Stress inoculation training offers a highly customized and practical way for executives to design adaptive responses to the stressors they find particularly difficult.,Stress inoculation training traditionally has been applied in clinical settings and in extremely stressful settings (e.g., military, law enforcement). This article describes how this intervention may be applied within organizations as a needed addition to the complement of stress management approaches currently offered to executives.
本文提出压力接种是一种减轻高管压力,提高其应变能力和绩效的方法。对执行压力、恢复力和应激接种训练的理论与研究进行了综述。在各种研究中,压力接种训练已经减少了表现焦虑和状态焦虑,同时提高了压力下的表现。在美国,压力接种培训为高管们提供了一种高度定制化和实用的方式,帮助他们设计出适应性反应,以应对他们认为特别困难的压力源。应激接种训练传统上应用于临床环境和极度紧张的环境(例如,军事、执法)。本文描述了这种干预如何在组织中应用,作为当前提供给管理人员的压力管理方法的必要补充。
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引用次数: 1
Community colleges through the human resource organizational frame 通过社区学院人力资源组织框架
Pub Date : 2020-01-02 DOI: 10.1108/dlo-09-2019-0218
W. Scull, C. Harbour, K. Han
The purpose of this conceptual paper is to encourage community college leaders to make greater use of the human resources organizational frame in understanding their organizations and implementing measures to support its students.,The methodological approach: Concepts are drawn from key texts examining human resources organizational frame analysis and community college leadership to locate areas of community college policy development and operations that resonate with tenets of this organizational frame.,Connections between some of the typical operations and policies of community colleges and the analytical tenets and concerns of the human resources frame are explored.,More in-depth literature analysis could well lead to the discussion of additional measures animated by the human resources frame that can be taken to better support students and their learning.,These connections between the human resources frame and community college policy and methods of operation lead to the authors’ recommendation that community college leaders should make particular efforts think and act with the human resources frame in mind. Emerging issues that are consistent with the concerns and tenets of this frame can be highlighted and recognized for further use in leadership and management practice.,Community colleges are critical in human capital development for all societal sectors. A human resources perspective puts people and human values at the center of organizational analysis.,We add emphasis to leading recommendations for understanding and practice of community colleges through multiple frames. We suggest that the concerns of the human resource organizational frame can help leaders provide thought and action that has additional relevance and possibility.
这篇概念性论文的目的是鼓励社区学院的领导者更多地利用人力资源组织框架来理解他们的组织,并实施措施来支持学生。方法方法:概念是从考察人力资源组织框架分析和社区学院领导的关键文本中提取的,以确定社区学院政策制定和运作的领域与该组织框架的原则产生共鸣。探讨了社区学院的一些典型运作和政策与人力资源框架的分析原则和关注点之间的联系。更深入的文献分析可以很好地导致讨论由人力资源框架激发的其他措施,这些措施可以更好地支持学生和他们的学习。人力资源框架与社区学院政策和运作方法之间的这些联系,使作者建议社区学院的领导者应该特别努力地以人力资源框架来思考和行动。与该框架的关注和原则相一致的新出现的问题可以被突出和识别,以便在领导和管理实践中进一步使用。社区大学对所有社会部门的人力资本开发都至关重要。人力资源视角将人和人的价值置于组织分析的中心。我们将重点放在通过多个框架来理解和实践社区学院的主要建议上。我们认为,人力资源组织框架的关注可以帮助领导者提供具有额外相关性和可能性的思想和行动。
{"title":"Community colleges through the human resource organizational frame","authors":"W. Scull, C. Harbour, K. Han","doi":"10.1108/dlo-09-2019-0218","DOIUrl":"https://doi.org/10.1108/dlo-09-2019-0218","url":null,"abstract":"The purpose of this conceptual paper is to encourage community college leaders to make greater use of the human resources organizational frame in understanding their organizations and implementing measures to support its students.,The methodological approach: Concepts are drawn from key texts examining human resources organizational frame analysis and community college leadership to locate areas of community college policy development and operations that resonate with tenets of this organizational frame.,Connections between some of the typical operations and policies of community colleges and the analytical tenets and concerns of the human resources frame are explored.,More in-depth literature analysis could well lead to the discussion of additional measures animated by the human resources frame that can be taken to better support students and their learning.,These connections between the human resources frame and community college policy and methods of operation lead to the authors’ recommendation that community college leaders should make particular efforts think and act with the human resources frame in mind. Emerging issues that are consistent with the concerns and tenets of this frame can be highlighted and recognized for further use in leadership and management practice.,Community colleges are critical in human capital development for all societal sectors. A human resources perspective puts people and human values at the center of organizational analysis.,We add emphasis to leading recommendations for understanding and practice of community colleges through multiple frames. We suggest that the concerns of the human resource organizational frame can help leaders provide thought and action that has additional relevance and possibility.","PeriodicalId":39753,"journal":{"name":"Development and Learning in Organizations","volume":"68 1","pages":"45-48"},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80673112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Sharing a powerful IDEA: learning organizations collaborating to innovate and design engaging applications in STEM education 分享一个强大的理念:学习型组织合作创新和设计STEM教育中引人入胜的应用程序
Pub Date : 2020-01-02 DOI: 10.1108/dlo-06-2019-0137
W. Sterrett, Rauf I Azam, M. Moallem, Jess Boersma, Ahsan Bashir, K. Ricanek, M. A. Saeed, Intzar Hussain Butt, Aisha Mahmood, Sohail Masood Sukhera, C. Gordon
This study sought to better understand how to support and plan for a collaborative effort that brought educators together from three universities in the United States and Pakistan. This project sough to foster collaborative relationships between the two countries by expanding knowledge, collaboration, and capacity in middle schools in the Punjab region of Pakistan with a particular focus on underrepresented students and middle grades STEM instruction.,This study was informed through the use of formative survey data gathered from the workshop participants throughout the course of the week. The researchers conducted pre and post surveys of 22 participants using Likert scale items.,This project provided insights regarding curriculum alignment, engaging communication, teacher-centered formative data. These findings offered insights on how to grow as reflective practitioners and researchers, and how to form a robust multi-national professional learning community.,The survey data were gathered from participants who willingly sought professional development in one region of Pakistan. The sample was small (four participating middle schools and one local university) and thus the findings cannot be necessarily generalized to a greater population.,This project provides practical insights of how teams can work together in regard to building a professional learning community. Teams can plan with intentionality, foster various modes of discussion, and empower both teachers and students to inquire, solve problems, and share their insights.,The STEM topics in this study are important across continents. Navigating time constraints and distance is feasible through communication, attention to objectives and clarity in goals, and a desire to learn outside of one’s usual comfort zones.,This project was unique in the time and space in which it was designed and implemented, yet it offers value in fostering ongoing collaboration through various modalities and in being intentional in the planning process.
这项研究旨在更好地了解如何支持和规划一项将美国和巴基斯坦三所大学的教育工作者聚集在一起的合作努力。该项目旨在通过扩大巴基斯坦旁遮普省中学的知识、合作和能力,促进两国之间的合作关系,特别关注代表性不足的学生和初中STEM教学。这项研究是通过使用在整个一周的课程中从研讨会参与者那里收集的形成性调查数据来进行的。研究人员使用李克特量表对22名参与者进行了前后调查。该项目提供了关于课程调整,参与交流,以教师为中心的形成性数据的见解。这些发现为如何成长为反思从业者和研究人员,以及如何形成一个强大的多国专业学习社区提供了见解。调查数据是从愿意在巴基斯坦一个地区寻求专业发展的参与者中收集的。样本很小(四所参与的中学和一所当地大学),因此研究结果不一定能推广到更大的人群。这个项目提供了关于团队如何在建立专业学习社区方面一起工作的实际见解。团队可以有意识地计划,培养各种讨论模式,并授权教师和学生询问,解决问题,并分享他们的见解。本研究中的STEM主题在各大洲都很重要。通过沟通,对目标的关注和明确的目标,以及在自己通常的舒适区之外学习的愿望,克服时间限制和距离是可行的。该项目在设计和实施的时间和空间上都是独一无二的,但它在通过各种方式促进持续合作以及在规划过程中有意为之方面提供了价值。
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引用次数: 0
Employee value proposition: an analysis of organizational factors – the way to enhance value perception 员工价值主张:组织因素分析——提升价值感知的途径
Pub Date : 2020-01-02 DOI: 10.1108/dlo-09-2019-0216
Sujata Rounak, R. Misra
PurposeThe purpose of this paper is to draw attention to the organizational factors that can impact the perception of value proposition as offered by organizations. It aims to highlight the importance of Perceived Organizational Support (POS), Organization’s Perceived Identity (OPI) and Exchange Quality in enhancing the value perception among employees.Design/methodology/approachThis study is based on a review of the literature and offers a conceptual analysis to explain the impact of POS, OPI and exchange quality on the employee’s perception of value proposition.FindingsPOS, OPI and exchange quality can act as social exchange elements and can co-create value for internal customers thereby enhancing value perception. They act as the stimuli for the employees which make them realize the benefits that they are offered by the organization.Research limitations/implicationsThis is a conceptual paper hence based on literature review of relevant papers.Practical implicationsThis study has major implications for understanding the factors that can improve the overall workplace experience of employees and can make the organization one of the best places to work. This will, in turn, enhance employee retention and can be a major strategy of talent management.Originality/valueThe paper provides a novel approach to show the enhancement in value perception by these three factors i.e. POS, OPI and exchange quality with the help of relevant literature.
目的本文的目的是提请注意的组织因素,可以影响价值主张的感知,由组织提供。它旨在强调感知组织支持(POS)、组织感知身份(OPI)和交换质量在提高员工价值感知方面的重要性。设计/方法/方法本研究基于文献回顾,并提供概念分析来解释POS、OPI和交换质量对员工价值主张感知的影响。发现spos、OPI和交换质量可以作为社会交换要素,共同为内部客户创造价值,从而提升价值感知。他们对员工起到刺激作用,使他们意识到组织为他们提供的好处。研究局限/意义本文是一篇概念性的论文,因此是基于对相关文献的回顾。实际意义这项研究对于理解哪些因素可以改善员工的整体工作体验,并使组织成为最佳工作场所之一具有重要意义。这反过来又会提高员工的保留率,可以成为人才管理的主要策略。原创性/价值本文结合相关文献,提供了一种新颖的方法来显示POS、OPI和交换质量这三个因素对价值感知的增强。
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引用次数: 3
Growing leaders in schools and out: building internal capacity for the mid-21st-century 培养学校内外的领导者:建设21世纪中期的内部能力
Pub Date : 2019-12-21 DOI: 10.1108/dlo-08-2019-0195
E. Drago-Severson, Jessica Blum-DeStefano
This article highlights key elements of a developmental approach to leadership development and their promising connections to mid-21st-century capacities.,To do so, the authors draw from more than three decades of mixed-methods and qualitative research, as well as insights from their teaching and consulting with leaders of all kinds about adult development.,Specifically, four critical strategies are highlighted for enhancing collaboration that can help build internal capacity in schools and organizations.,This research shows that building internal capacity in this way can help prepare leaders – and those in their schools and communities – for the complexities and opportunities of mid-21st-century leadership and learning.
本文重点介绍了领导力发展方法的关键要素,以及它们与21世纪中期能力的有希望的联系。为了做到这一点,作者借鉴了三十多年的混合方法和定性研究,以及他们在成人发展方面的教学和咨询中获得的见解。具体而言,强调了四项关键战略,以加强有助于建立学校和组织内部能力的合作。这项研究表明,以这种方式建设内部能力可以帮助领导者——以及他们所在学校和社区的领导者——为21世纪中期领导和学习的复杂性和机遇做好准备。
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引用次数: 2
A new educational paradigm for the 21st century 21世纪的教育新范式
Pub Date : 2019-12-20 DOI: 10.1108/dlo-10-2019-0253
I. Cunningham
This paper calls for a New Educational Paradigm in which young people are supported through an educational process that assists them to take charge of their own learning. A process in which they choose what they want to learn and how rather than the current system that requires them to regurgitate facts in order to pass tests/exams.,A viewpoint based on the author's experience of running the Self Managed Learning College in the UK for the past 20 years and his forthcoming book detailing the research evidence that highlights the need for change.,Businesses complain that the education system does not currently equip young people with the skills they need to thrive in the ever-changing world of work. The system needs to change and business leaders need to get involved. The College is one example of many around the world where people are deciding to get away from the rigidities, inappropriateness and waste of the current system.,The College is a unique environment which has been successfully operating for 20 years. The operating processes of the College match the outcomes needed in the working world and wider society. It provides an exemplar of how to help young people take responsibility for their own learning in order for them to lead a good life in the future.
本文呼吁建立一种新的教育范式,在这种范式中,年轻人通过教育过程得到支持,帮助他们掌握自己的学习。在这个过程中,他们可以选择自己想学什么以及如何学习,而不是像现在这样要求他们为了通过考试而死记硬背。基于作者过去20年在英国经营自我管理学习学院(Self - Managed Learning College)的经验,以及他即将出版的新书,详细阐述了强调改革必要性的研究证据。企业抱怨说,目前的教育体系并没有让年轻人掌握在不断变化的职场中茁壮成长所需的技能。这个体系需要改变,商业领袖需要参与进来。该学院是世界上许多人决定摆脱当前系统僵化、不恰当和浪费的例子之一。学院拥有独特的环境,已成功运营20年。学院的运作过程与工作世界和更广泛的社会所需的结果相匹配。它为如何帮助年轻人为自己的学习负责,以便他们在未来过上美好的生活提供了一个榜样。
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引用次数: 7
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Development and Learning in Organizations
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