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Smartphone Users’ Satisfaction and Regional Aspects:Factors that Emerge from Online Reviews 智能手机用户满意度和区域性因素:在线评论中出现的因素
Q3 Business, Management and Accounting Pub Date : 2020-05-29 DOI: 10.4067/s0718-27242020000100003
F. F. D. Malaquias, Romes Jorge da Silva Júnior
This study aims to analyze which factors related to smartphone users’ satisfaction emerge from online reviews. In addition, as the study was conducted in Brazil which is a developing country with a lot of regional diversity, a secondary aim of this study is to test whether regional aspects can affect users’ satisfaction level. Online reviews were analyzed through the Content Analysis technique. Next, we carried out a quantitative analysis using Ordinal Logistic Regression. The results showed that smartphones’ features related to hardware and software and sellers’ characteristics may significantly affect users’ satisfaction. The socioeconomic factor, represented by the GDP per capita of the cities where users live, had a significant and negative impact, indicating that users in more economically developed regions attribute lower satisfaction level to smartphones. This study contributes to the literature as it used online reviews as data source, which helps identifying factors related to users’ satisfaction beyond those analyzed in previous studies that applied questionnaires.
本研究旨在分析哪些因素与智能手机用户的满意度相关,这些因素来自于在线评论。此外,由于研究是在巴西进行的,巴西是一个发展中国家,具有很大的区域多样性,因此本研究的第二个目的是测试区域方面是否会影响用户的满意度水平。通过内容分析技术对在线评论进行分析。其次,我们使用有序逻辑回归进行了定量分析。结果表明,智能手机的软硬件相关特征和销售商的特点可能会显著影响用户的满意度。以用户所在城市的人均GDP为代表的社会经济因素产生了显著的负面影响,表明经济更发达地区的用户对智能手机的满意度较低。本研究对文献有贡献,因为它使用在线评论作为数据来源,这有助于确定与用户满意度相关的因素,而不是之前使用问卷调查的研究所分析的因素。
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引用次数: 3
Generation of Value of a Brazil Fashion Industrial Cluster: A Systemic Analysis 巴西时尚产业集群价值生成的系统分析
Q3 Business, Management and Accounting Pub Date : 2020-05-29 DOI: 10.4067/s0718-27242020000100088
Rosiane Serrano, M. I. Morandi, Douglas Rafael Veit, R. B. Mansilha, D. P. Lacerda
Companies that organize themselves in industrial clusters seek to amplify their capacity to generate value. However, the process of analyzing, creating and delivering value has been presented in a fragmented way. There is a lack of studies and systemic understanding. This study aims to analyze systemically the drivers and barriers for generation of value in fashion industrial cluster in the Southern Region of Brazil. The research method used to conduct this study is case study with a qualitative approach. The six elements that compose the process of analyzing, creating and delivering value were used to identify drivers and barriers for generation of value in industrial clusters and development to knowledge on clusters. The variables were interrelated the results them and formed the systemic structure. The analysis allowed concluding that the elements for generation of value described in the literature are present in the study units and it possible use this element for knowledge from clusters. However, it is necessary to analyze them systemically to obtain the desired results. This study evidenced a conceptual misalignment by participating companies regarding the true role of an industrial cluster. Strengthening among peers, in the form of exchanges of experiences and synergy among companies, does not happen in a satisfactory way. This relation among companies should be highlighted so that the cluster results are improved.
在产业集群中组织起来的公司寻求扩大其创造价值的能力。然而,分析、创造和交付价值的过程是以碎片化的方式呈现的。缺乏研究和系统的理解。本研究旨在系统分析巴西南部地区时尚产业集群价值产生的驱动因素和障碍。本研究采用的研究方法是案例研究,采用定性方法。构成分析、创造和交付价值过程的六个要素被用来确定产业集群中价值产生和集群知识发展的驱动因素和障碍。变量与结果相互关联,形成系统结构。分析得出的结论是,文献中描述的产生价值的要素存在于研究单元中,并且可以将该要素用于集群中的知识。然而,有必要对其进行系统分析,以获得所需的结果。这项研究证明了参与公司对产业集群真正作用的概念错位。以经验交流和公司间协同作用的形式加强同行之间的合作并不令人满意。应该强调公司之间的这种关系,以便改进集群结果。
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引用次数: 3
Factores Asociados con el Abandono de Actividades de Innovación en un País en Desarrollo: La Influencia del nivel de Cooperación Tecnológica Regional 与发展中国家放弃创新活动有关的因素:区域技术合作水平的影响
Q3 Business, Management and Accounting Pub Date : 2020-05-29 DOI: 10.4067/s0718-27242020000100076
J. Fernández, V. Santamaría
Using data from the Ecuadorean Innovation Survey of 2015, this paper examines the factors associated with the abandonment of innovation activities of firms in a developing country. Additionally, it is analyzed whether the influence of these factors differs depending on the level of technological cooperation existing in the regions in which the firms operate. The results indicate that the probability of abandonment is greater in firms that invest in complex innovation activities, in those that cooperate simultaneously with other firms and research institutions and in those with greater export intensity. In addition, it is observed that medium-sized firms are those that show a lower probability of abandonment. Finally, the results indicate that the influence of these factors differs considerably depending on the level of regional technological cooperation.
本文利用2015年厄瓜多尔创新调查的数据,考察了发展中国家企业放弃创新活动的相关因素。此外,本文还分析了这些因素的影响是否因企业经营所在地区现有的技术合作水平而异。结果表明,投资于复杂创新活动的企业、与其他企业和研究机构同时合作的企业和出口强度较大的企业的放弃概率较大。此外,我们观察到,中型企业是那些显示出较低的放弃概率。最后,研究结果表明,这些因素的影响程度因区域技术合作水平的不同而有较大差异。
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引用次数: 0
The Effect of Process Improvement Practices on Manufacturing Competitiveness of Apparel Factories 过程改进实践对服装厂制造竞争力的影响
Q3 Business, Management and Accounting Pub Date : 2020-05-29 DOI: 10.4067/s0718-27242020000100015
J. Ocampo, J. Hernández, J. J. Márquez, A. Vizán
Process improvement practices (PIP) are being used as ways to improve manufacturing competitiveness (MC) but their overall effect in apparel factories have not been well quantified. This paper identifies the effects that PIP have on the manufacturing competitiveness of multinational apparel manufacturing plants. The methodology followed uses the Delphi method and exploratory factor analysis for variable selection, the Mann-Whitney test for analyzing the relationship between PIP usage and MC performance and regression analysis for estimating the existing correlation among the variables studied. The results show that factories with a high use of PIP have a higher manufacturing competitiveness and that specific practices related to error detection and waste elimination have a positive effect in cost, delivery time and environmental protection.
过程改进实践(PIP)正被用作提高制造竞争力(MC)的方法,但其在服装厂的总体效果尚未得到很好的量化。本文确定了PIP对跨国服装制造工厂制造竞争力的影响。方法采用德尔菲法和探索性因子分析进行变量选择,采用Mann-Whitney检验分析PIP使用情况与MC绩效之间的关系,采用回归分析估计所研究变量之间存在的相关性。结果表明,高使用PIP的工厂具有更高的制造竞争力,并且与错误检测和消除浪费相关的具体做法在成本,交货时间和环境保护方面具有积极作用。
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引用次数: 0
Empirical Literature on the Business Pitch: Classes, Critiques and Future Trends 商业推介的实证文献:课程、评论和未来趋势
Q3 Business, Management and Accounting Pub Date : 2020-05-01 DOI: 10.4067/s0718-27242020000100055
Omar Sabaj, Paula Cabezas, Germán Varas, Carlos González-Vergara, Álvaro Pina-Stranger
The growing importance of entrepreneurship and innovation for economic growth has propitiated a discursive genre that nowadays is almost omnipresent, i.e., the pitch. As with other emerging genres used in professional settings (e.g., selling presentations, business plans, etc.), several instructional discourses regarding the pitch have come out in the form of manuals and courses offering training on “how to make a pitch more powerful”. Empirical research, however, is less common. The aim of this paper is to qualitatively review and sort out the existing empirical research on the pitch. For this, three classifying categories are proposed according to its reception (mainly by investors), the focus on discursive features, and its evolution. Finally, some critiques to the empirical research on the pitch and a description of some future trends on the field are provided. This work may be useful for professionals interested in innovation and entrepreneurship, areas in which this emerging discourse broadly circulates.
企业家精神和创新对经济增长的重要性日益增加,催生了一种如今几乎无处不在的话语类型,即推销。就像在专业环境中使用的其他新兴类型一样(例如,销售演示,商业计划等),一些关于推销的教学话语以手册和课程的形式出现,提供“如何使推销更强大”的培训。然而,实证研究并不常见。本文的目的是对现有的球场实证研究进行定性的回顾和梳理。为此,根据其接受程度(主要是投资者),对话语特征的关注以及其演变提出了三种分类类别。最后,对球场的实证研究提出了一些批评,并对该领域的一些未来趋势进行了描述。这项工作可能对对创新和创业感兴趣的专业人士有用,这一新兴话语在这些领域广泛传播。
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引用次数: 7
Input, Output, and Behavioral Additionality of Innovation Subsidies 创新补贴的投入、产出和行为附加性
Q3 Business, Management and Accounting Pub Date : 2019-12-12 DOI: 10.4067/s0718-27242019000400158
Edgard Alberto Méndez-Morales, D. Muñoz
Using a Conditional Difference in Difference procedure and data for Colombia, we determine if firms that receive subsidies to innovation in the period 2010-2016 present additionality on input, output, and behavioral innovation variables. We found that there are differences among the additionalities of small and medium firms (SMEs) and big firms, and the existence of a crowding-out effect for internal R&D expenditures in SMEs. At the same time, we found additionality on R&D employment for all types of firms and the presence of experience effects introduced by subsidies, especially for SMEs. These effects are related to positive additionalities. At the same time, we cannot find additionality effects on patents and trademarks. However, we found negative additionality on sales of big companies that we relate with the way we measure this variable.
使用哥伦比亚的条件差异程序和数据,我们确定2010-2016年期间获得创新补贴的公司是否在投入、产出和行为创新变量上表现出额外性。我们发现,中小企业和大企业的额外性存在差异,中小企业内部研发支出存在挤出效应。与此同时,我们发现所有类型的公司在研发就业方面都有额外性,补贴带来的经验效应也存在,尤其是对中小企业。这些影响与积极的额外性有关。同时,我们无法发现专利和商标的附加效应。然而,我们发现大公司的销售额存在负额外性,这与我们衡量这个变量的方式有关。
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引用次数: 8
Componentes del Ecosistema de Emprendimiento de Lima que Inciden en Crecimiento y Desarrollo de Startups 影响初创企业增长和发展的利马创业生态系统组成部分
Q3 Business, Management and Accounting Pub Date : 2019-12-12 DOI: 10.4067/s0718-27242019000400119
Karen Edith Weinberger Villaran
Los ecosistemas de emprendimiento impulsan la competitividad de las startups y estas, a su vez, contribuyen al progreso y bienestar socio-economico. Por ello, el interes en estudiar los componentes del ecosistema de emprendimiento de Lima que inciden en el crecimiento y desarrollo de startups. En febrero 2017, una muestra de 137 startups vinculadas a Innovate Peru, respondieron un cuestionario. Posteriormente se efectuo un analisis factorial exploratorio –con metodo ACP– un analisis de clusteres, un ANOVA unidireccional y tablas cruzadas. Se identificaron dos componentes y tres clusteres, caracterizados por la antiguedad y el sector productivo de la startup. Los hallazgos sugieren que la incidencia de los componentes, depende de la fase del proceso de emprendimiento en que se encuentre la startup.
创业生态系统促进创业公司的竞争力,进而促进社会经济进步和福祉。因此,有兴趣研究利马创业生态系统的组成部分,影响创业公司的增长和发展。2017年2月,对137家与创新秘鲁相关的创业公司进行了问卷调查。在此基础上,我们进行了探索性因子分析(使用ACP方法)、聚类分析、单因素方差分析和交叉表。确定了两个组成部分和三个集群,以初创企业的年龄和生产部门为特征。研究结果表明,组件的发生率取决于创业过程中所处的阶段。
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引用次数: 4
The Impact of Cooperation on Business Innovation in Developing Countries: Evidence from Chile in Latin America 合作对发展中国家商业创新的影响:来自拉丁美洲智利的证据
Q3 Business, Management and Accounting Pub Date : 2019-12-12 DOI: 10.4067/s0718-27242019000400031
Rodrigo Fuentes-Solís, Ariel Soto-Caro, Dusan Paredes
There is abundant empirical evidence supporting the relationship between cooperation and innovative entrepreneurial activity, but the conversation continues to be limited to the context of developing countries. This study contributes to the academic debate on this topic with an empirical evaluation of the effect of cooperation networks on innovation, using Chile in Latin America as a case study. Furthermore, while previous studies mainly refer to technological innovations in a particular industrial sector, in this paper we will build an innovation measurement system that incorporates both technological and non-technological activities among diverse industrial sectors. Upon applying cross-sectional data from a national survey on innovation in a developing firm from two different years to a zero-inflated negative binomial regression, we found that a business that reports on cooperation conducts more innovative activities per year compared to one that does not. The type of agent that a business cooperates with is also relevant in this context; other businesses, clients, and consultants showed stronger and more stable results than other types of agents. This evidence is relevant as it presents new information about the importance of the type of agent that a business cooperates with in the context of developing countries.
有大量的经验证据支持合作与创新创业活动之间的关系,但对话仍然局限于发展中国家的背景。本研究以拉丁美洲的智利为例,对合作网络对创新的影响进行了实证评估,为这一主题的学术辩论做出了贡献。此外,虽然以前的研究主要涉及特定工业部门的技术创新,但在本文中,我们将建立一个创新衡量系统,将不同工业部门之间的技术和非技术活动纳入其中。在将两年不同年份的发展中企业创新全国调查的横截面数据应用于零膨胀负二项回归后,我们发现,报告合作的企业每年开展的创新活动比没有报告的企业更多。企业合作的代理人类型也与此相关;与其他类型的代理商相比,其他企业、客户和顾问表现出更强、更稳定的业绩。这一证据具有相关性,因为它提供了关于企业合作的代理人类型在发展中国家的重要性的新信息。
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引用次数: 2
Does Investment in Advertising Boost Economic Performance? Firm-Level Evidence of Ecuadorian Manufacturing 广告投资能提高经济效益吗?厄瓜多尔制造业的企业级证据
Q3 Business, Management and Accounting Pub Date : 2019-12-12 DOI: 10.4067/s0718-27242019000400100
Segundo Camino‐Mogro
This paper examines how the firm´s advertising investments are related to different measures of economic and productivity performance during 2007 – 2017 in Ecuadorian manufacturing. Particularly, this study analyzes if firms that have advertising investments have better economic and productivity performance compare to non-advertising investment firms. In addition, this looks for evidence on how the different advertising strategies may affect productivity and gross revenue in both advertising and non-advertising firms. For this, this paper estimates the total factor productivity (TFP) at firm-level using a semi-parametric approach to reduce the simultaneous and endogeneity problems in the selection of inputs. The estimation results show that manufacturing firms which invest in advertising have an Advertising Premia on economic and productivity indicators, this premia is higher on economic outcomes. Also, the findings are that continuing advertising investment strategy firms have higher TFP, labor productivity, and gross revenue than exiting advertising investment firms, suggesting self-selection in the exit side of the market but not in the entry side of the market. Finally, the study finds that after firms entering to invest in advertising, firms experience an improvement on TFP, labor productivity, and gross revenue growth, which are in favor of learning by advertising hypothesis.
本文研究了该公司的广告投资与2007-2017年厄瓜多尔制造业不同的经济和生产力表现指标之间的关系。特别是,本研究分析了与非广告投资公司相比,有广告投资的公司是否有更好的经济和生产力表现。此外,这还寻找了不同广告策略如何影响广告公司和非广告公司生产力和总收入的证据。为此,本文采用半参数方法估计了企业层面的全要素生产率,以减少投入选择中的同时性和内生性问题。估计结果表明,投资于广告的制造企业在经济和生产力指标上具有广告溢价,而在经济结果上该溢价更高。此外,研究结果表明,持续的广告投资策略公司比退出的广告投资公司具有更高的TFP、劳动生产率和总收入,这表明在市场的退出方进行自我选择,但在市场的进入方没有。最后,研究发现,在企业进入广告投资后,企业在全要素生产率、劳动生产率和总收入增长方面都有所提高,这有利于广告学习假说。
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引用次数: 2
Portfolio Evaluation of Academic Patent: A Proposal to Brazil 学术专利的组合评估:对巴西的建议
Q3 Business, Management and Accounting Pub Date : 2019-12-12 DOI: 10.4067/s0718-27242019000400066
R. Leite, I. Aragão, S. L. Russo, Cicero Eduardo Walter
In the current context of scarce financial resources, technology transfer offices are pressured to find ways to increase revenues through technology transfers or reduce expenses with their portfolio of technologies, especially patents. The Patent assessment seeks to detect the market potential of patents for transfer through licensing, abandonment, or maintenance. In this context, the objective of this study is to validate the leading indicators used in the patent evaluation to develop a framework for evaluating academic patent portfolio in the Brazilian context. For this, we used mapping and analysis methods of the current models besides focus group consultations, exploratory factorial analysis, and Analytical Hierarchy Process (AHP) to validate the indicators. The results show that seven factors are determinant in the evaluation of academic patents, having positive implications for the management of Intellectual Property since technology transfer decision-makers can use the factors and their identified weights as value indicators to evaluate patents with the most significant market potential.
在目前财政资源匮乏的情况下,技术转让办公室面临压力,必须设法通过技术转让增加收入,或通过其技术组合,特别是专利,减少开支。专利评估旨在通过许可、放弃或维护来发现专利转让的市场潜力。在这种情况下,本研究的目的是验证专利评估中使用的领先指标,以制定一个评估巴西学术专利组合的框架。为此,除了焦点小组协商、探索性因子分析和层次分析法(AHP)之外,我们还使用了当前模型的映射和分析方法来验证指标。结果表明,七个因素是学术专利评估的决定性因素,对知识产权管理具有积极意义,因为技术转让决策者可以使用这些因素及其确定的权重作为价值指标来评估最具市场潜力的专利。
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引用次数: 5
期刊
Journal of Technology Management and Innovation
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