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What the Birkman Method© Can Tell Us about the Psychological Profile of Business Aviation Departments, Their Leadership, Strengths, and Challenges Birkman方法©可以告诉我们商务航空部门的心理状况、他们的领导力、优势和挑战
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2114905
Jerry A. Dibble
ABSTRACT Method The study summarizes a significant amount of Birkman data, validated by one-on-one interviews with business aviation professionals and supported by close observation of the departments and corporations where they work. Objective Earlier research focused on military, commercial, and trainee pilots; the present study of business aviation examines not only pilots but also maintenance technicians, cabin attendants, schedulers, and directors of aviation who fly, maintain, and manage corporate jets. Results The findings compare the resulting profile(s) with output from previous studies; throw additional light on the “boomerang effect” in CRM training and other unresolved issues and ambiguities in existing knowledge; and suggest directions for further research, including refined methods and broadened uses for psychological assessments in and beyond the selection process.
摘要方法该研究总结了大量的Birkman数据,通过对商务航空专业人士的一对一访谈进行了验证,并通过对他们工作的部门和公司的密切观察进行了支持。目的早期的研究主要集中在军事、商业和实习飞行员身上;目前对公务航空的研究不仅考察了飞行员,还考察了驾驶、维护和管理公务机的维修技术人员、客舱服务员、调度人员和航空主管。结果研究结果将结果与以往研究的结果进行了比较;进一步阐明CRM培训中的“回旋镖效应”以及其他尚未解决的问题和现有知识中的模糊性;并提出进一步研究的方向,包括在选拔过程中和选拔过程之外改进心理评估的方法和扩大用途。
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引用次数: 0
The Use of Blockchain in Aviation Safety Reporting Systems: A Framework Proposal 区块链在航空安全报告系统中的应用:框架建议
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2124161
Ersin Aktas, Sercan Demir, T. Paksoy
ABSTRACT Objective The purpose of this study is to propose a blockchain-based framework for designing an incident reporting system in aviation. Background The incident reporting system plays a key role in ensuring safety. It helps to obtain safety-related data and to eliminate unsafe situations before they turn into accidents. Keeping safety information permanently and in unchangeable form, tracking all the transactions regarding unsafe situations, and providing feedback to all parties have great importance for the efficiency of the system. Therefore, the reporting system should be designed with appropriate technology. Blockchain, a digital ledger, offers a decentralized, transparent, and flexible infrastructure for various implementation areas. As a breakthrough in software technology, blockchain significantly supports many design aspects of the incident reporting system. Method The literature on three related areas, incident reporting, organizational memory, and blockchain technology, were reviewed. Later, the main requirements for effective safety reporting were identified. Finally, the extent to which blockchain technology meets these requirements was delineated by a proposed framework. Findings The proposed framework mainly brings full transparency and accountability in incident analysis, increases the effectiveness of the feedback mechanism, and strengthens confidentiality. In addition, this framework enables the creation of a robust safety memory. Conclusion This study indicated that blockchain offers a suitable design technology for incident reporting, contributing, security, transparency, and anonymity aspects of the incident reporting system.
摘要目的本研究的目的是提出一个基于区块链的框架,用于设计航空事故报告系统。事故报告制度在保障安全方面起着关键作用。它有助于获取与安全有关的数据,并在不安全情况变成事故之前消除它们。保持安全信息的永久性和不可改变的形式,跟踪所有关于不安全情况的交易,并向各方提供反馈,对系统的效率至关重要。因此,报告系统的设计应采用适当的技术。区块链是一个数字分类账,为各种实施领域提供了一个分散、透明和灵活的基础设施。作为软件技术的突破,区块链显著地支持事件报告系统的许多设计方面。方法对事件报告、组织记忆和区块链技术三个相关领域的文献进行综述。随后,确定了有效安全报告的主要要求。最后,提出了一个框架来描述区块链技术满足这些要求的程度。建议的框架主要是在事件分析中实现充分的透明度和问责制,提高反馈机制的有效性,并加强保密。此外,该框架还支持创建健壮的安全存储器。本研究表明区块链为事件报告系统的事件报告、贡献、安全性、透明度和匿名性方面提供了一种合适的设计技术。
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引用次数: 1
NeuroTracker Multiple Object Tracking Ability Predicts Novice Performance on a Simulated Air Traffic Control Task 神经跟踪器多目标跟踪能力预测新手在模拟空中交通管制任务中的表现
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2059483
Amy L. Jarvis, B. Hoggan, Philip Temby
ABSTRACT Objective To explore the utility of multiple object tracking (MOT) ability, measured using NeuroTracker, as a predictor of air traffic control (ATC) task performance. Background The perceptual-cognitive abilities required for MOT are also important for ATC performance. The current study provides a novel examination of NeuroTracker’s utility to predict novice performance on a simulated ATC task, relative to two discrete measures of working memory (WM). Method Forty-six participants completed computer-based assessments of MOT ability (NeuroTracker) and WM (Corsi Block Tapping, Automated Operation Span) followed by the simulated ATC task. Regression analyses were performed to determine the associations between ATC task performance and the MOT and WM measures. Results After controlling for age and video game playing, MOT ability significantly predicted more correct detections of conflicts between aircraft, fewer false alarm responses to conflicts, and faster aircraft acceptance and hand-off. When WM measures were included in regressions, MOT was a stronger predictor of performance than WM on those outcomes, and remained a statistically significant predictor of better conflict detection, false alarm response, and hand-off performance. Conclusion The findings demonstrate the relevance of MOT ability to ATC task performance and support the potential utility of NeuroTracker for controller applicant screening and selection. Research is required to validate the findings in larger and more representative samples under more realistic conditions.
摘要目的探讨多目标跟踪(MOT)能力在空中交通管制(ATC)任务绩效预测中的应用。MOT所需的感知认知能力对ATC的表现也很重要。目前的研究提供了一种新颖的方法来检验神经追踪器在模拟ATC任务中预测新手表现的效用,相对于工作记忆(WM)的两个离散测量。方法46名参与者完成了基于计算机的MOT能力评估(NeuroTracker)和WM (Corsi Block Tapping, Automated Operation Span),然后进行模拟ATC任务。进行回归分析以确定ATC任务绩效与MOT和WM测量之间的关联。结果在控制年龄和视频游戏后,MOT能力显著预测飞机间冲突的正确检测,对冲突的误报反应减少,飞机接收和移交速度更快。当将WM措施纳入回归时,MOT在这些结果上比WM更能预测性能,并且在统计上仍然是更好的冲突检测、假警报响应和移交性能的显著预测因子。结论:研究结果证明了MOT能力与ATC任务表现的相关性,并支持神经追踪器在控制者申请人筛选和选择方面的潜在效用。需要在更现实的条件下,在更大、更有代表性的样本中验证这些发现。
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引用次数: 0
Investigating a Computational Explanation of the Black Hole Illusion 黑洞错觉的计算解释研究
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2084096
Victoria Jakicic, Logan Boyer, G. Francis
ABSTRACT Objective We investigated the role of Perrone’s algorithm in the Black Hole Illusion (BHI). After analyzing the algorithm and identifying two of its predictions, we empirically tested them with two on-line experiments. Background In 1983, Perrone proved that in daylight conditions it is possible to compute the descent angle using a ratio of retinal distances corresponding to the runway and surrounding context. Using the algorithm in nighttime conditions, with just the visible runway, pilots would overestimate the descent angle, leading to the BHI. Method Mathematical analysis indicates the algorithm predicts a large BHI; perhaps too large if there are no mitigating factors. As Perrone noted, the BHI illusion magnitude should be affected by runway width; we also found that some conditions predict a reverse BHI (pilots should underestimate their descent angle). In our experiments, participants observed a cockpit view of a runway during five seconds of steady approach. In a subsequent still image, participants indicated where they believed the plane would land if it continued its flight path. We measured the accuracy of the landing positions for various runway widths and various background contexts. Results The experiments did not show a BHI for any conditions; so the experiments do not validate the model predictions. Conclusion Based on our analyses, Perrone’s algorithm does not provide an adequate explanation of the Black Hole Illusion.
摘要目的研究Perrone算法在黑洞错觉中的作用。在分析了算法并确定了其中的两个预测之后,我们用两个在线实验对它们进行了实证测试。背景1983年,Perrone证明,在白天条件下,可以使用与跑道和周围环境相对应的视网膜距离的比率来计算下降角。在只有可见跑道的夜间条件下使用该算法,飞行员会高估下降角,从而导致BHI。方法数学分析表明,该算法预测的BHI较大;如果没有缓解因素的话,可能太大了。正如Perrone所指出的,BHI错觉的大小应该受到跑道宽度的影响;我们还发现,一些条件预测了反向BHI(飞行员应该低估他们的下降角)。在我们的实验中,参与者在稳定进场的五秒钟内观察到了跑道的驾驶舱视图。在随后的一张静止图像中,参与者指出,如果飞机继续飞行,他们相信飞机会降落在哪里。我们测量了不同跑道宽度和不同背景情况下着陆位置的准确性。结果实验在任何条件下均未显示BHI;因此实验没有验证模型的预测。结论根据我们的分析,Perrone的算法不能充分解释黑洞错觉。
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引用次数: 1
Impact of COVID-19 on Job Satisfaction: The Case of Military and Airline Pilots 新冠肺炎对工作满意度的影响——以军队和航空公司飞行员为例
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2071714
Panagiotis Kioulepoglou, J. Blundell
ABSTRACT Objective To investigate how the COVID-19 pandemic has affected the military and airline pilots’ Job Satisfaction (JS), and identify important contributory factors to support the development of future mitigating strategies. Background The aviation industry has undergone a series of devastating changes since the onset of the COVID-19 pandemic. Nonetheless, the implications of the pandemic on pilots’ JS are unknown. Methods Quantitative JS measurements were taken from 203 European and Middle Eastern pilots, during the pandemic (March, 2021), using the shortened Job Descriptive Index and Job In General validated scales. Follow-up semi-structured interviews (April 2021) were conducted with 16 participants to establish pre-pandemic JS levels and identify the degree of change due to COVID-19. Results Significant JS differences (p < .001) were observed between military and airline pilots; the former having higher levels. Qualitative findings revealed that airline pilots’ levels decreased due to factors such as job security, pay cuts, opportunities for promotion and skill-fade concerns. Military pilots experienced an increased JS, as state-funded organizations were not substantially affected by COVID-19, which led to a feeling of appreciation and thankfulness. Conclusion COVID-19 has caused a major disruption to JS of military and airline pilots. Suggested mitigation measures for the civil aviation sector comprised effective communication between pilots and managers to reduce the pandemic-induced job uncertainty. Solutions such as extra flight simulator sorties were recommended to tackle the skill-fade effect.
【摘要】目的了解新冠肺炎疫情对军队和航空公司飞行员工作满意度的影响,找出重要影响因素,为制定未来缓解策略提供支持。自2019冠状病毒病大流行爆发以来,航空业经历了一系列毁灭性的变化。尽管如此,大流行对飞行员JS的影响尚不清楚。方法在大流行期间(2021年3月),使用缩短的工作描述指数和一般工作验证量表,对203名欧洲和中东试点进行定量JS测量。对16名参与者进行了后续半结构化访谈(2021年4月),以确定大流行前的JS水平,并确定因COVID-19引起的变化程度。结果军人飞行员与航空公司飞行员的JS差异有统计学意义(p < 0.001);前者的水平更高。定性调查结果显示,由于工作保障、减薪、晋升机会和技能衰退等因素,航空公司飞行员的水平有所下降。军队飞行员的JS增加了,因为国家资助的机构没有受到COVID-19的重大影响,这让人产生了感激和感激之情。新冠肺炎对军队和航空公司飞行员的工作造成了重大干扰。民航部门建议的缓解措施包括飞行员和管理人员之间的有效沟通,以减少大流行引起的就业不确定性。解决方案,如额外的飞行模拟器架次,建议解决技能消退的影响。
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引用次数: 5
Pilots’ Responses to Unexpected Events: Conceptual, Theoretical, Methodological, and Analytical Issues 飞行员对意外事件的反应:概念、理论、方法和分析问题
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2090944
P. Hancock, J. Cruit, Janeen A. Kochan, A. D. Kaplan, Yazmín Díaz, Shawn A Pruchnicki
ABSTRACT Objective We present a proactive perspective with respect to flight crew responses to novel, unexpected, surprising, and/or unanticipated aviation events. We identify ways to mitigate the brittleness of traditionally trained forms of pilot reaction by advocating for, and fostering the use of, concurrent adaptive and resilient response capacities during unexpected events. Background Aircraft operations are highly proceduralized events and specifications of pilots’ tasks as well as procedures of others involved in airspace operations have been major contributors to the overall safety of the National Airspace System. Furthermore, air traffic controllers are responsible for the safe separation of aircraft and also provide expeditious handling to achieve traffic schedules. One challenge that NextGen may pose is the adaptation to and overreliance on automation. Although NextGen systems include capabilities designed to optimize performance, when the flight crew becomes over-reliant on such capabilities, there is a risk they could fail to intervene with appropriate and timely actions in response to unexpected events; this is concerning for safety and efficiency in flight operations as humans are the greatest source of resilience in all complex socio-technical systems. Method To identify the especial importance of resilience, we have generated a synthesis of extant research through which to frame our proposed, proactive strategy. This approach particularly features discussions concerning the potential efficacy of resilience training, as well as encapsulating these proposals within a time-based framework concerning such unexpected events. Results Our synthesis illustrates and explicates the descriptive interrelationship of the identified resilience-related concepts. This step provides the insights which are critical to the foundation of subsequent empirical evaluations of needed training interventions. Conclusion Since the absolute frequency of off-nominal events appears to be increasing, these interventions promise to become progressively more important to operational safety. While the present focus is on flight crew capabilities, our current assessment can equally address a wider systems perspective and extend to operational domains well beyond aviation alone.
摘要目的我们对机组人员对新的、意外的、令人惊讶的和/或意外的航空事件的反应提出了一个积极的观点。我们通过倡导和促进在突发事件中同时使用适应性和弹性反应能力,确定了减轻传统训练形式的试点反应的脆弱性的方法。背景飞机操作是高度程序化的事件,飞行员任务的规范以及参与空域操作的其他人员的程序是国家空域系统整体安全的主要因素。此外,空中交通管制员负责飞机的安全隔离,并提供快速处理以实现交通时间表。NextGen可能带来的一个挑战是对自动化的适应和过度依赖。尽管NextGen系统包括旨在优化性能的功能,但当机组人员过度依赖这些功能时,他们可能无法及时采取适当行动应对意外事件;这关系到飞行操作的安全性和效率,因为人类是所有复杂社会技术系统中恢复力的最大来源。方法为了确定韧性的特殊重要性,我们综合了现有的研究,通过这些研究来制定我们提出的积极主动的战略。这种方法的特点是讨论恢复力训练的潜在功效,并将这些建议封装在关于此类意外事件的基于时间的框架内。结果我们的综合说明并解释了已确定的恢复力相关概念的描述性相互关系。这一步骤提供了对所需培训干预措施的后续实证评估至关重要的见解。结论由于非标称事件的绝对频率似乎在增加,这些干预措施有望对操作安全变得越来越重要。虽然目前的重点是机组人员的能力,但我们目前的评估同样可以从更广泛的系统角度出发,并扩展到远远超出航空领域的操作领域。
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引用次数: 1
Cognitive Biases in Risk Communication during Post-Flight Debrief 飞行后汇报中风险沟通的认知偏差
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2086129
Nicoletta Fala, Karen B. Marais
ABSTRACT Objective This paper aims to identify cognitive biases in risk communication among pilots during flight debrief. We evaluate the effect of framing language, representation format, and parameter type measured on how pilots interpret flight information. Background Advancements in technology have created an opportunity for a data-centric approach to flight instruction. The understanding of virtual debrief formats, consisting of visualizations of flight data, relies on the pilot perceiving the information displayed accurately. Cognitive biases may impact how pilots perceive the information and therefore affect how they react to it in future flights. Method We used flight data to design ways to communicate the information and developed a display prototype for the user. We asked pilots to evaluate eight different representations through a scenario-based survey. Pilots reviewed a flight and rated how risky they thought it was and the likelihood of their debrief resulting in any behavioral changes in upcoming flights. Results Most significantly, the graphical representation format caused pilots to report a lower risk for the same flight, compared to the numerical representation format. Conclusion The analysis of the survey has shown that debrief representation affects risk perception, but not necessarily willingness to change unsafe behaviors. Respondents were highly motivated to change unsafe behaviors, independent of how the information was presented to them. Future work should develop specific guidelines to be followed when designing debrief products.
摘要目的本文旨在识别飞行员在飞行汇报过程中风险沟通中的认知偏差。我们评估了框架语言、表示格式和参数类型对飞行员解释飞行信息的影响。背景技术的进步为以数据为中心的飞行指令方法创造了机会。对虚拟汇报格式的理解,包括飞行数据的可视化,依赖于飞行员准确感知显示的信息。认知偏差可能会影响飞行员对信息的感知,从而影响他们在未来飞行中对信息的反应。方法利用飞行数据设计信息交流方式,并为用户开发了一个显示原型。我们要求飞行员通过一项基于情景的调查来评估八种不同的表现。飞行员审查了一次飞行,并评估了他们认为的风险程度,以及他们的汇报会导致即将到来的飞行中任何行为变化的可能性。结果最显著的是,与数字表示格式相比,图形表示格式导致飞行员报告同一飞行的风险较低。结论调查分析表明,汇报表征影响风险感知,但不一定影响改变不安全行为的意愿。受访者有强烈的动机改变不安全的行为,而与信息的呈现方式无关。在设计汇报产品时,未来的工作应该制定具体的指导方针。
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引用次数: 0
Technology Adoption and Acceptance of Urban Air Mobility Systems: Identifying Public Perceptions and Integration Factors 城市空中交通系统的技术采用和接受:识别公众认知和整合因素
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-10-02 DOI: 10.1080/24721840.2022.2100394
Ricole A. Johnson, Erika E. Miller, Steven Conrad
ABSTRACT Objective This study aims to identify expectations and perceptions of Passenger Air Vehicles (PAVs). Specifically, (1) what are the initial perceptions of PAVs by the public, and (2) what are the differences between early and laggard adopters of PAVs. Background The emergence of Urban Air Mobility presents an opportunity to increase transportation capacity in densely populated metropolitan areas. However, successful integration is largely dependent on adoption and acceptance from communities. Method A survey of 407 respondents across the United States provides insights from potential users. The Technology Adoption Life Cycle and Technology Acceptance Model are used to characterize adopter profiles and rates of adoption. Results Respondents not only expect the same level of safety standards as conventional aircraft (i.e., seatbelts, air quality), but even more feedback (i.e., displays on current and projected flight operations). PAVs are not an immediate replacement for daily trips once available. In-cabin noise is not a crucial deterrent to ridership. Earlier PAV adopters are trusting of the technology, willing to pay more to ride, and exhibit overall riskier behaviors. Later PAV adopters need more feedback in-flight and a pilot on-board. Conclusion PAV manufacturers, operators, and policymakers can utilize these findings to incorporate crucial design elements needed for PAVs to satisfy user expectations. These findings identify priorities that should be targeted in relative timeframes to satisfy near-term and long-term PAV users appropriately.
摘要目的本研究旨在了解乘客对航空客车的期望和看法。具体来说,(1)公众对自动驾驶汽车的最初看法是什么,(2)自动驾驶汽车的早期采用者和滞后采用者之间的差异是什么。城市空中交通的出现为增加人口密集的大都市地区的运输能力提供了机会。然而,成功的整合在很大程度上取决于社区的采用和接受。方法对全美407名受访者进行调查,提供潜在用户的见解。技术采用生命周期和技术接受模型用于描述采用者概况和采用率。受访者不仅期望与传统飞机相同的安全标准水平(即安全带,空气质量),而且期望更多的反馈(即当前和计划飞行操作的显示)。一旦有了公共交通工具,就不能立即替代日常出行。客舱内的噪音并不是乘客出行的主要障碍。早期的PAV采用者信任这项技术,愿意花更多的钱乘坐,并表现出总体上更冒险的行为。后来的PAV采用者需要更多的飞行反馈和机上飞行员。结论:PAV制造商、运营商和决策者可以利用这些发现来整合PAV所需的关键设计元素,以满足用户的期望。这些发现确定了在相对时间框架内应该针对的优先事项,以适当地满足近期和长期PAV用户。
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引用次数: 3
Assessing Expertise Using Eye Tracking in a Virtual Reality Flight Simulation 在虚拟现实飞行模拟中使用眼动追踪评估专业知识
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-01-10 DOI: 10.1080/24721840.2023.2195428
D. Harris, T. Arthur, T. de Burgh, Mike Duxbury, Ross Lockett-Kirk, William McBarnett, S. Vine
ABSTRACT Objective The aim of this work was to examine the fidelity and validity of an aviation simulation using eye tracking. Background Commercial head-mounted virtual reality (VR) systems offer a convenient and cost-effective alternative to existing aviation simulation (e.g., for refresher exercises). We performed pre-implementation testing of a novel aviation simulation, designed for head-mounted VR, to determine its fidelity and validity as a training device. Method Eighteen airline pilots, with varying levels of flight experience, completed a sequence of training ‘flows.’ Self-reported measures of presence and workload and users’ perceptions of fidelity were taken. Pilots’ eye movements and performance were recorded to determine whether more experienced pilots showed distinct performance and eye gaze profiles in the simulation, as they would in the real-world. Results Real-world expertise correlated with eye gaze patterns characterized by fewer, but longer, fixations and a scan path that was more structured and less random. Multidimensional scaling analyses also indicated differential clustering of strategies in more versus less experienced pilots. Subjective ratings of performance, however, showed little relationship with real-world expertise or eye movements. Conclusion We adopted an evidence-based approach to assessing the fidelity and validity of a VR flight training tool. Pilot reports indicated the simulation was realistic and potentially useful for training, while direct measurement of eye movements was useful for establishing construct validity and psychological fidelity of the simulation.
摘要目的研究眼动追踪航空仿真的保真度和有效性。商业头戴式虚拟现实(VR)系统为现有的航空模拟(例如,复习练习)提供了一种方便和经济有效的替代方案。我们为头戴式虚拟现实设计了一种新型航空模拟,进行了实施前测试,以确定其作为训练设备的保真度和有效性。方法选取18名具有不同飞行经验的航空公司飞行员,完成一系列的训练流程。研究人员采用了自我报告的存在感、工作量和用户对忠诚度的看法。飞行员的眼球运动和表现被记录下来,以确定更有经验的飞行员在模拟中是否表现出与现实世界中不同的表现和眼睛注视轮廓。结果:真实世界的专业知识与眼睛注视模式相关,其特征是注视较少,但时间较长,扫描路径更结构化,随机性更少。多维尺度分析还表明,经验丰富的飞行员与经验不足的飞行员在策略聚类方面存在差异。然而,表现的主观评分与现实世界的专业知识或眼球运动几乎没有关系。结论采用基于证据的方法评估虚拟现实飞行训练工具的保真度和有效性。试点报告表明,模拟是真实的,可能对训练有用,而直接测量眼动有助于建立模拟的结构效度和心理保真度。
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引用次数: 5
Hybrid Human Error Assessment Approach for Critical Aircraft Maintenance Practice in the Training Aircraft 训练机关键维修实践中的混合人为错误评估方法
IF 1.3 4区 心理学 Q4 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 DOI: 10.1080/24721840.2021.1946399
E. Yazgan, E. Delice
ABSTRACT Objective In this study, a hybrid human error assessment (HHEA) approach is proposed to determine the probability of aircraft maintenance technician (AMT) error occurring during aircraft repair. Background The human error assessment and reduction technique (HEART) is the first-generation empirical human reliability analysis (HRA) approach. Although this technique is used in several industries, AMTs’ errors have not been assessed with HEART and interactions of error-producing conditions (EPCs) have not been considered in calculating the probability of AMTs’ errors. Method HHEA is proposed to reduce the subjectivity of experts’ judgments by calculating assessed proportion of affect of each EPC on human error probability (HEP) integrating HEART and the analytic network process (ANP) method. The proposed model has been applied in the maintenance of the elevator, which is one of the most important primary control surfaces for the Cessna 172 Series aircraft type. Results The HEP values of 3 subtasks are found to be higher than the average HEP value. These subtasks have the highest probability of human error due to time pressure, poor environmental conditions, and being a repetitive task. Conclusion This study could guide other aircraft maintenance organizations using this integration of human reliability assessment approach for critical maintenance practices to enhance flight safety and minimize human error.
摘要目的提出了一种混合人为错误评估(HHEA)方法来确定飞机维修技师(AMT)在飞机维修过程中发生错误的概率。人为错误评估与减少技术(HEART)是第一代经验人的可靠性分析(HRA)方法。虽然这项技术在几个行业中使用,但在计算amt错误的概率时,并没有使用HEART评估amt的错误,也没有考虑错误产生条件(EPCs)的相互作用。方法结合HEART和分析网络过程(ANP)方法,通过计算每个EPC对人为错误概率(HEP)的影响评估比例,提出HHEA,以降低专家判断的主观性。该模型已应用于塞斯纳172系列飞机最重要的主要控制面之一的升降舵的维护中。结果3个子任务的HEP值均高于平均HEP值。由于时间压力、恶劣的环境条件和重复性任务,这些子任务发生人为错误的可能性最高。结论本研究可以指导其他飞机维修机构在关键维修实践中采用这种集成人为可靠性评估方法,以提高飞行安全并最大限度地减少人为错误。
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引用次数: 2
期刊
International Journal of Aerospace Psychology
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