Purpose: The establishment of credit policy is an integral part of the entire decision-making process on the manner and structure of corporate financing. Determining the credit policy is crucial for adequate management of a company’s net working capital and its financing, in order to support continuous operation and the earning capacity of the company. In this process, the company will be influenced by the market in which it operates and by many others external and internal factors. For example, companies operating in less developed financial markets will find it more difficult to obtain the necessary financing. Such companies are most dependent on short-term financing in general, and trade credit in particular. This paper analyzes primarily internal factors - trade receivables and payables. Accordingly, the main goal of this paper is to investigate the relationship between the profitability of SMEs in the Republic of Croatia and their use of trade credit. Methodology: In order to achieve the main goal and prove the hypotheses, panel data analysis examined the impact of trade credit on the level of profitability of Croatian SMEs. Results: The results show that delaying payments to suppliers increased the profitability of the company. Furthermore, the results show that a decrease in receivables did not increase the profitability of SMEs. Conclusion: Croatian SMEs can increase the profitability by not delaying the payment of obligations to suppliers for too long.
{"title":"Short-term financing and the impact of trade credit on the profitability of small and\u0000medium enterprises in the Republic of Croatia","authors":"Darija Prša, S. Orsag, Toni Milun","doi":"10.51680/ev.35.1.2","DOIUrl":"https://doi.org/10.51680/ev.35.1.2","url":null,"abstract":"Purpose: The establishment of credit policy is an integral part of the entire decision-making process on the manner and structure of corporate financing. Determining the credit policy is crucial for adequate management of a company’s net working capital and its financing, in order to support continuous operation and the earning capacity of the company. In this process, the company will be influenced by the market in which it operates and by many others external and internal factors. For example, companies operating in less developed financial markets will find it more difficult to obtain the necessary financing. Such companies are most dependent on short-term financing in general, and trade credit in particular. This paper analyzes primarily internal factors - trade receivables and payables. Accordingly, the main goal of this paper is to investigate the relationship between the profitability of SMEs in the Republic of Croatia and their use of trade credit. Methodology: In order to achieve the main goal and prove the hypotheses, panel data analysis examined the impact of trade credit on the level of profitability of Croatian SMEs. Results: The results show that delaying payments to suppliers increased the profitability of the company. Furthermore, the results show that a decrease in receivables did not increase the profitability of SMEs. Conclusion: Croatian SMEs can increase the profitability by not delaying the payment of obligations to suppliers for too long.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70668842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The aim of this paper is to provide an overview and analysis of literature dealing with the possibilities for applying augmented reality (AR) in marketing and the impact of AR on marketing in the era of digital transformation of business. Though attractive, this topic is still insufficiently explored. Methodology: The paper uses a bibliometric method - citation and co-citation analysis in the Web of Science and Scopus citation databases. Data analysis was performed using the VOSviewer software tool for information construction, analysis and visualization. Results: The conducted research revealed that there is an increasing trend in the number of research papers dealing with the AR and marketing topics. The specific topics dealt with in the papers are primarily related to the impact of AR on business, creating customer loyalty, sales increase and other marketing activities. Conclusion: AR is a powerful and influential tool the use of which improves communication with customers and, at the same time, sales strategies and processes. AR is based on immersing customers into a new experience, by showing virtual objects in the users’ real-world environment and creating harmony between the digital and the real-world environment so that the boundaries between them disappear. It is manifested as a form of experiential marketing, since it focuses both on a product and a service, and on the entire experience created for customers.
目的:本文的目的是提供一个概述和分析的文献处理的可能性应用增强现实(AR)在营销和AR对营销的影响，在商业数字化转型的时代。虽然这个话题很有吸引力，但目前还没有得到充分的探讨。方法:本文采用文献计量学方法——在Web of Science和Scopus引文数据库中进行引文和共被引分析。数据分析采用VOSviewer软件工具进行信息构建、分析和可视化。结果:所进行的研究表明，研究论文的数量有增加的趋势，涉及AR和营销主题。论文中处理的具体主题主要与AR对业务的影响，创造客户忠诚度，增加销售和其他营销活动有关。结论:AR是一个强大而有影响力的工具，使用它可以改善与客户的沟通，同时改善销售策略和流程。增强现实的基础是让客户沉浸在一种新的体验中，通过在用户的现实环境中展示虚拟物体，并在数字环境和现实环境之间创造和谐，从而消除它们之间的界限。它表现为体验式营销的一种形式，因为它既关注产品，也关注服务，关注为顾客创造的整个体验。
{"title":"Systematic mapping study: Application of augmented reality in marketing","authors":"A. Peštek, Amina Osmanović","doi":"10.51680/ev.35.2.12","DOIUrl":"https://doi.org/10.51680/ev.35.2.12","url":null,"abstract":"Purpose: The aim of this paper is to provide an overview and analysis of literature dealing with the possibilities for applying augmented reality (AR) in marketing and the impact of AR on marketing in the era of digital transformation of business. Though attractive, this topic is still insufficiently explored. Methodology: The paper uses a bibliometric method - citation and co-citation analysis in the Web of Science and Scopus citation databases. Data analysis was performed using the VOSviewer software tool for information construction, analysis and visualization. Results: The conducted research revealed that there is an increasing trend in the number of research papers dealing with the AR and marketing topics. The specific topics dealt with in the papers are primarily related to the impact of AR on business, creating customer loyalty, sales increase and other marketing activities. Conclusion: AR is a powerful and influential tool the use of which improves communication with customers and, at the same time, sales strategies and processes. AR is based on immersing customers into a new experience, by showing virtual objects in the users’ real-world environment and creating harmony between the digital and the real-world environment so that the boundaries between them disappear. It is manifested as a form of experiential marketing, since it focuses both on a product and a service, and on the entire experience created for customers.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: In this article, the canvas used to simplify business modeling of a platform and its visual depiction are put into the entrepreneurial context, and critically reflected accordingly. Furthermore, it is discussed to what extent the canvas is advantageous, disadvantageous, applicable, not applicable, or even contradictory. Methodology: The analysis is based on theoretical research. Additionally, qualitative interviews with business founders were conducted. Results: The results conclude that the canvas employed to ease the business model sharpening process supplies founders with essential aspects to cover, yet they are part of a large set of factors that play in. Conclusion: The limitations of this study are rooted in the chosen research design based on the conceptual review.
{"title":"From canvas to platform","authors":"Kerstin Bätz, P. Siegfried","doi":"10.51680/ev.35.2.15","DOIUrl":"https://doi.org/10.51680/ev.35.2.15","url":null,"abstract":"Purpose: In this article, the canvas used to simplify business modeling of a platform and its visual depiction are put into the entrepreneurial context, and critically reflected accordingly. Furthermore, it is discussed to what extent the canvas is advantageous, disadvantageous, applicable, not applicable, or even contradictory. Methodology: The analysis is based on theoretical research. Additionally, qualitative interviews with business founders were conducted. Results: The results conclude that the canvas employed to ease the business model sharpening process supplies founders with essential aspects to cover, yet they are part of a large set of factors that play in. Conclusion: The limitations of this study are rooted in the chosen research design based on the conceptual review.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The aim of this paper is to examine empirically the relationship between liquidity management and profitability of Croatian small and medium enterprises in trade and to provide empirical evidence of the effects of liquidity management on the level of profitability during the COVID-19 crisis. Methodology: The analysis began with descriptive statistics, where the authors observed the following variables: ROA, current liquidity, accelerated liquidity, immediate liquidity and employment. The collected data analyzed descriptive statistics and compared the Wilcoxon signed-rank test. The authors made six regression models and performed regression diagnostics for all models. The problem of heteroscedasticity examined the Breusch-Pagan test, the normality of relation errors examined the Jarque-Bera test, while multi-collinearity examined the variance inflation factor (VIF). Results: All six models confirmed a statistically significant and positive impact of liquidity on the level of profitability in both years, which means that the increase in liquidity will result in an increase in the level of profitability of the observed companies. Control variables of company size and trade category did not prove statistically significant. Conclusion: Scientific contribution is the development of a model for the analysis of the impact of liquidity on the profitability for small and medium enterprises in trade. The model is also applicable to similar transition and post-transition economies, especially to those in the region that have similar economic development as it will help economic policy makers and corporate managers understand the importance of the impact of liquidity on profitability levels.
{"title":"The impact of COVID-19 on liquidity management in small and medium-sized trade businesses","authors":"M. Stanić, Melita Cita, Darija Prša","doi":"10.51680/ev.35.2.3","DOIUrl":"https://doi.org/10.51680/ev.35.2.3","url":null,"abstract":"Purpose: The aim of this paper is to examine empirically the relationship between liquidity management and profitability of Croatian small and medium enterprises in trade and to provide empirical evidence of the effects of liquidity management on the level of profitability during the COVID-19 crisis. Methodology: The analysis began with descriptive statistics, where the authors observed the following variables: ROA, current liquidity, accelerated liquidity, immediate liquidity and employment. The collected data analyzed descriptive statistics and compared the Wilcoxon signed-rank test. The authors made six regression models and performed regression diagnostics for all models. The problem of heteroscedasticity examined the Breusch-Pagan test, the normality of relation errors examined the Jarque-Bera test, while multi-collinearity examined the variance inflation factor (VIF). Results: All six models confirmed a statistically significant and positive impact of liquidity on the level of profitability in both years, which means that the increase in liquidity will result in an increase in the level of profitability of the observed companies. Control variables of company size and trade category did not prove statistically significant. Conclusion: Scientific contribution is the development of a model for the analysis of the impact of liquidity on the profitability for small and medium enterprises in trade. The model is also applicable to similar transition and post-transition economies, especially to those in the region that have similar economic development as it will help economic policy makers and corporate managers understand the importance of the impact of liquidity on profitability levels.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The purpose of this study is to explain how organizational actors create their own reality with their subjective perceptions and interpretations of organizational phenomena. In this context, strategic management, which is fed from many different disciplines, is examined in terms of what it means for its practitioners. In other words, it is questioned how the concept of strategic management is defined in the eyes of organizational actors. Method: A qualitative research method was used to achieve the purpose determined in the study, as well as metaphor analysis, which is one of the qualitative research designs evaluated within the scope of discourse analysis. The data obtained from a total of 40 participants were subjected to content analysis and descriptive analysis. Result: As a result of the obtained data set analysis, it was determined that the participants produced impressive metaphors while defining the concept of strategic management. In addition, it was noted that the participants defined the concept of strategic management with sometimes similar and sometimes almost the same metaphors. Conclusion: According to the analysis results, the dominant images among the managers match the definition of the concept of strategic management. In addition, it has been concluded that the shared reality among organizational actors is regular, clear and understandable, and that the dominant images in the shared reality are strong. Furthermore, 1) this article reveals how the concept of strategic management defined by academics is perceived by practitioners, 2) it was observed that the participants exhibited consensus rather than conflict in their evaluations of the concept of strategic management, and 3) the different metaphors used are considered as proof that the strategic management field has a lively, active and broad intellectual content.
{"title":"Metaphoric images of the strategic management concept","authors":"Fulya Almaz","doi":"10.51680/ev.35.2.2","DOIUrl":"https://doi.org/10.51680/ev.35.2.2","url":null,"abstract":"Purpose: The purpose of this study is to explain how organizational actors create their own reality with their subjective perceptions and interpretations of organizational phenomena. In this context, strategic management, which is fed from many different disciplines, is examined in terms of what it means for its practitioners. In other words, it is questioned how the concept of strategic management is defined in the eyes of organizational actors. Method: A qualitative research method was used to achieve the purpose determined in the study, as well as metaphor analysis, which is one of the qualitative research designs evaluated within the scope of discourse analysis. The data obtained from a total of 40 participants were subjected to content analysis and descriptive analysis. Result: As a result of the obtained data set analysis, it was determined that the participants produced impressive metaphors while defining the concept of strategic management. In addition, it was noted that the participants defined the concept of strategic management with sometimes similar and sometimes almost the same metaphors. Conclusion: According to the analysis results, the dominant images among the managers match the definition of the concept of strategic management. In addition, it has been concluded that the shared reality among organizational actors is regular, clear and understandable, and that the dominant images in the shared reality are strong. Furthermore, 1) this article reveals how the concept of strategic management defined by academics is perceived by practitioners, 2) it was observed that the participants exhibited consensus rather than conflict in their evaluations of the concept of strategic management, and 3) the different metaphors used are considered as proof that the strategic management field has a lively, active and broad intellectual content.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70670112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: In this study, drawing on social learning theory, a moderated mediation model was tested. This model examines organizational identification as the mediator and employee unethical tolerance as the moderator in relationships between leader-member exchange (LMX) and unethical pro-organizational behaviors (UPB). Methodology: The research sample is comprised of 432 full-time employees of a private company operating in the service sector in Turkey. Results: Consistent with the theoretical model, analysis results indicate that organizational identification mediated a positive relationship between LMX and UPB. Furthermore, results supported the moderated mediation model and showed that an indirect effect of LMX on UPB through organizational identification is stronger when EUT is high rather than low. Conclusion: This study contributes to LMX and UBP literature by integrating research on organizational identification and employee unethical tolerance.
{"title":"Leader-member exchange and unethical pro-organizational behavior","authors":"Daimi Koçak","doi":"10.51680/ev.35.2.6","DOIUrl":"https://doi.org/10.51680/ev.35.2.6","url":null,"abstract":"Purpose: In this study, drawing on social learning theory, a moderated mediation model was tested. This model examines organizational identification as the mediator and employee unethical tolerance as the moderator in relationships between leader-member exchange (LMX) and unethical pro-organizational behaviors (UPB). Methodology: The research sample is comprised of 432 full-time employees of a private company operating in the service sector in Turkey. Results: Consistent with the theoretical model, analysis results indicate that organizational identification mediated a positive relationship between LMX and UPB. Furthermore, results supported the moderated mediation model and showed that an indirect effect of LMX on UPB through organizational identification is stronger when EUT is high rather than low. Conclusion: This study contributes to LMX and UBP literature by integrating research on organizational identification and employee unethical tolerance.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70670180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This paper aims to examine the important concepts and challenges emerging from an assessment of the employment generated by tourism activity. Methodology: Standard methodology for the compilation of the tourism satellite account is used. The case study is Croatia, a small European country whose economy is immensely driven by tourism, thereby representing a particularly suitable research example. Results: The paper reports and discusses all practical issues related to the process of assessment and measurement of tourism-generated employment in a small tourism-driven economy. Conclusion: The assessment of tourism-generated employment is far from being analyzed and documented as thoroughly as the assessment of tourism-generated GDP. A common impression is that researchers have hitherto been too busy measuring tourism-generated GDP, thereby paying insufficient attention to the most important manifestation of GDP creation - employment. Therefore, this paper aims to fill, at least partially, this huge gap in the current literature.
{"title":"Empirical assessment of tourism-generated employment","authors":"Ivan Kožić, N. Ivandić, Ivan Sever","doi":"10.51680/ev.35.2.13","DOIUrl":"https://doi.org/10.51680/ev.35.2.13","url":null,"abstract":"Purpose: This paper aims to examine the important concepts and challenges emerging from an assessment of the employment generated by tourism activity. Methodology: Standard methodology for the compilation of the tourism satellite account is used. The case study is Croatia, a small European country whose economy is immensely driven by tourism, thereby representing a particularly suitable research example. Results: The paper reports and discusses all practical issues related to the process of assessment and measurement of tourism-generated employment in a small tourism-driven economy. Conclusion: The assessment of tourism-generated employment is far from being analyzed and documented as thoroughly as the assessment of tourism-generated GDP. A common impression is that researchers have hitherto been too busy measuring tourism-generated GDP, thereby paying insufficient attention to the most important manifestation of GDP creation - employment. Therefore, this paper aims to fill, at least partially, this huge gap in the current literature.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669301","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This case study aims to analyse the role of the university in knowledge creation and transfer to the industry. Methodology: Knowledge creation is analysed in terms of research activities, while knowledge transfer focuses on the abilities and motivation of university staff in transferring the science outcome to the industry. The general problems of the lack of data on innovation activities in Kosovo are evident; therefore, this research uses a qualitative research technique. Data were collected based on a qualitative guide interview, combining and analysing 15 semi-structured interviews. Results: The findings show that part of the achievements is evident, but part of them is questionable in many aspects, e.g., there is a visible asymmetry between knowledge creation and knowledge transfer. By comparison, teaching has improved significantly over the last decade, while critical thinking is not yet at a satisfactory level. Conclusion: Indeed, much progress and many challenges could be identified over the half-century. The university’s efforts are debatable in terms of knowledge creation, and no sign motivates university staff to publish in high-ranking international journals and contribute to research activities. However, the university is continuously improving its collaboration with international donors, e.g., the European Union remains the main partner.
{"title":"The role of the University of Prishtina in knowledge creation and transfer","authors":"Zef Dedaj","doi":"10.51680/ev.35.2.14","DOIUrl":"https://doi.org/10.51680/ev.35.2.14","url":null,"abstract":"Purpose: This case study aims to analyse the role of the university in knowledge creation and transfer to the industry. Methodology: Knowledge creation is analysed in terms of research activities, while knowledge transfer focuses on the abilities and motivation of university staff in transferring the science outcome to the industry. The general problems of the lack of data on innovation activities in Kosovo are evident; therefore, this research uses a qualitative research technique. Data were collected based on a qualitative guide interview, combining and analysing 15 semi-structured interviews. Results: The findings show that part of the achievements is evident, but part of them is questionable in many aspects, e.g., there is a visible asymmetry between knowledge creation and knowledge transfer. By comparison, teaching has improved significantly over the last decade, while critical thinking is not yet at a satisfactory level. Conclusion: Indeed, much progress and many challenges could be identified over the half-century. The university’s efforts are debatable in terms of knowledge creation, and no sign motivates university staff to publish in high-ranking international journals and contribute to research activities. However, the university is continuously improving its collaboration with international donors, e.g., the European Union remains the main partner.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This study primarily examines the mediating effect of perceived usefulness and perceived ease of use on the relationship between trust and mobile banking use. Methodology: For this purpose, university students studying at different levels at a state university in Turkey were chosen as the research population and the data were collected through a field study using a convenience sampling method and a face-to-face survey technique. SEM data analysis was conducted by using SPSS v20 and AMOS v20. Results: The findings revealed a direct and positive relationship between the trust factor and mobile banking platform usage, and that the factors of perceived usefulness and perceived ease of use have a partial mediating effect in this relationship. Conclusion: As a result, it is predicted that many different factors affect user preferences in the use of mobile banking platforms, these factors directly or indirectly affect compliance, adoption, and use, and it is necessary to focus more on these factors for the future of banking with the effect of digitalization.
{"title":"The effect of trust on mobile banking usage","authors":"Ahmet Kamil Kabakuş, Hasan Küçükoğlu","doi":"10.51680/ev.35.2.1","DOIUrl":"https://doi.org/10.51680/ev.35.2.1","url":null,"abstract":"Purpose: This study primarily examines the mediating effect of perceived usefulness and perceived ease of use on the relationship between trust and mobile banking use. Methodology: For this purpose, university students studying at different levels at a state university in Turkey were chosen as the research population and the data were collected through a field study using a convenience sampling method and a face-to-face survey technique. SEM data analysis was conducted by using SPSS v20 and AMOS v20. Results: The findings revealed a direct and positive relationship between the trust factor and mobile banking platform usage, and that the factors of perceived usefulness and perceived ease of use have a partial mediating effect in this relationship. Conclusion: As a result, it is predicted that many different factors affect user preferences in the use of mobile banking platforms, these factors directly or indirectly affect compliance, adoption, and use, and it is necessary to focus more on these factors for the future of banking with the effect of digitalization.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70668913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stephan L. K. Freichel, Pia Rütten, Johannes K. Wörtge
Purpose: Complex supply chains characterise today's economic life, which is determined by uncertainties and risks. Managing those successfully requires the development of resilient and flexible structures and processes based on information transparency, which enables better decision-making, especially in times of global crises. In this context, supply chain visibility (SCV) is defined as the stakeholders' capability to have access to accurate and timely information about the flow of goods. Although the importance of SCV has been discussed in scientific literature and practice, challenges still inhibit improved SCV, particularly in distribution logistics. These have been scarcely investigated. The purpose of this study is to identify the challenges of SCV in distribution logistics and to provide implications to address them. Methodology: A qualitative content analysis (QCA) spanning 26 scientific articles was used. Results: We found evidence of challenges inhibiting SCV in distribution logistics within the three aggregated dimensions of inappropriate processes & technologies and information systems, lack of communication & trust, and insufficient monitoring & decision-making metrics. The findings show that trust can be seen as both a challenge and a prerequisite. Despite the possibilities of digitalisation, there exist trade-offs between manual processes and new technology implementation. Decision-making can be based on individual experiences, and monitoring can be difficult due to undefined metrics. Conclusion: Practitioners may use the findings to better identify and address the challenges of SCV in distribution logistics. Further studies could extend the findings through empirical studies, which would allow practitioners to assess their level of SCV and derive initial solutions.
{"title":"Challenges of supply chain visibility in distribution logistics","authors":"Stephan L. K. Freichel, Pia Rütten, Johannes K. Wörtge","doi":"10.51680/ev.35.2.16","DOIUrl":"https://doi.org/10.51680/ev.35.2.16","url":null,"abstract":"Purpose: Complex supply chains characterise today's economic life, which is determined by uncertainties and risks. Managing those successfully requires the development of resilient and flexible structures and processes based on information transparency, which enables better decision-making, especially in times of global crises. In this context, supply chain visibility (SCV) is defined as the stakeholders' capability to have access to accurate and timely information about the flow of goods. Although the importance of SCV has been discussed in scientific literature and practice, challenges still inhibit improved SCV, particularly in distribution logistics. These have been scarcely investigated. The purpose of this study is to identify the challenges of SCV in distribution logistics and to provide implications to address them. Methodology: A qualitative content analysis (QCA) spanning 26 scientific articles was used. Results: We found evidence of challenges inhibiting SCV in distribution logistics within the three aggregated dimensions of inappropriate processes & technologies and information systems, lack of communication & trust, and insufficient monitoring & decision-making metrics. The findings show that trust can be seen as both a challenge and a prerequisite. Despite the possibilities of digitalisation, there exist trade-offs between manual processes and new technology implementation. Decision-making can be based on individual experiences, and monitoring can be difficult due to undefined metrics. Conclusion: Practitioners may use the findings to better identify and address the challenges of SCV in distribution logistics. Further studies could extend the findings through empirical studies, which would allow practitioners to assess their level of SCV and derive initial solutions.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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