Purpose: The paper discusses the role and importance of smart governance as a modern form of urban development, identifies the key determinants of smart governance, analyzes models, evaluation and measurement indicators in smart and sustainable cities, and ranks 127 Croatian cities, regardless of city size. Methodology: A comprehensive database was prepared for the preparation of the study, including ten indicators of key smart governance determinants related to political participation of citizens, delivery of quality services to citizens, and sustainable functioning of city administration, in line with a review of models and indicators from previous studies. Results: The main goal of this research is to determine a correlation between the size of the city according to the number of inhabitants and statistically significant indicators of smart governance and, based on the value of the correlation coefficients, to determine the weights for the indicators in the process of city ranking. By aggregating the weighted z-scores, the Smart Governance Index was created for all Croatian cities and that index is not related to the size of a city. Conclusion: Statistically significant indicators for the formation of the Smart Governance Index for 127 cities in Croatia are the indicators of political participation and sustainable functioning of city administration. It is necessary to include as many indicators as possible in the future period so that the ranking results are as relevant as possible.
{"title":"Development of smart governance in Croatian cities - the size of a city as a determinant of smart governance","authors":"A. Babic, Danijela Sokolic, Jelena Jardas Antonić","doi":"10.51680/ev.35.2.7","DOIUrl":"https://doi.org/10.51680/ev.35.2.7","url":null,"abstract":"Purpose: The paper discusses the role and importance of smart governance as a modern form of urban development, identifies the key determinants of smart governance, analyzes models, evaluation and measurement indicators in smart and sustainable cities, and ranks 127 Croatian cities, regardless of city size. Methodology: A comprehensive database was prepared for the preparation of the study, including ten indicators of key smart governance determinants related to political participation of citizens, delivery of quality services to citizens, and sustainable functioning of city administration, in line with a review of models and indicators from previous studies. Results: The main goal of this research is to determine a correlation between the size of the city according to the number of inhabitants and statistically significant indicators of smart governance and, based on the value of the correlation coefficients, to determine the weights for the indicators in the process of city ranking. By aggregating the weighted z-scores, the Smart Governance Index was created for all Croatian cities and that index is not related to the size of a city. Conclusion: Statistically significant indicators for the formation of the Smart Governance Index for 127 cities in Croatia are the indicators of political participation and sustainable functioning of city administration. It is necessary to include as many indicators as possible in the future period so that the ranking results are as relevant as possible.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70670645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Development opportunities of higher education institutions (HEI) arising from international activities are constantly evolving, increasing at the same time their complexity. Consequently, numerous activities have been created to connect different higher education institutions across Europe, where the biggest challenge of internationalisation today is the European Universities Initiative. In that context, it is important to measure whether the European Union initiative created better resilience to the COVID-19 pandemic. Methodology: Empirical analysis was conducted that included international students who studied at UNIST for one semester during the pandemic. The following descriptive statistics methods were used for data analysis: percentages, mean, frequency distribution, the standard deviation correlation method, as well as the independent-samples t-test and the correlation method. Results: The results show that from the perspective of international students, there is a positive relationship between perceived service quality and internationalisation during the COVID-19 pandemic period. A case study was presented on the internationalisation of the University of Split as one of the first universities that joined the European Universities Initiative. Conclusion: Internationalisation is one of the keys to success if the perceived quality of higher education can be considered as a key to student satisfaction.
{"title":"The impact of the COVID-19 pandemic on international students’ perception of\u0000service quality (Case study of the University of Split)","authors":"I. Jadrić, Đurđica Miletić, Ana Čosić","doi":"10.51680/ev.35.1.14","DOIUrl":"https://doi.org/10.51680/ev.35.1.14","url":null,"abstract":"Purpose: Development opportunities of higher education institutions (HEI) arising from international activities are constantly evolving, increasing at the same time their complexity. Consequently, numerous activities have been created to connect different higher education institutions across Europe, where the biggest challenge of internationalisation today is the European Universities Initiative. In that context, it is important to measure whether the European Union initiative created better resilience to the COVID-19 pandemic. Methodology: Empirical analysis was conducted that included international students who studied at UNIST for one semester during the pandemic. The following descriptive statistics methods were used for data analysis: percentages, mean, frequency distribution, the standard deviation correlation method, as well as the independent-samples t-test and the correlation method. Results: The results show that from the perspective of international students, there is a positive relationship between perceived service quality and internationalisation during the COVID-19 pandemic period. A case study was presented on the internationalisation of the University of Split as one of the first universities that joined the European Universities Initiative. Conclusion: Internationalisation is one of the keys to success if the perceived quality of higher education can be considered as a key to student satisfaction.","PeriodicalId":42693,"journal":{"name":"Ekonomski Vjesnik","volume":null,"pages":null},"PeriodicalIF":0.4,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70669076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}