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Development of smart governance in Croatian cities - the size of a city as a determinant of smart governance 克罗地亚城市智能治理的发展——城市规模是智能治理的决定因素
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.2.7
A. Babic, Danijela Sokolic, Jelena Jardas Antonić
Purpose: The paper discusses the role and importance of smart governance as a modern form of urban development, identifies the key determinants of smart governance, analyzes models, evaluation and measurement indicators in smart and sustainable cities, and ranks 127 Croatian cities, regardless of city size. Methodology: A comprehensive database was prepared for the preparation of the study, including ten indicators of key smart governance determinants related to political participation of citizens, delivery of quality services to citizens, and sustainable functioning of city administration, in line with a review of models and indicators from previous studies. Results: The main goal of this research is to determine a correlation between the size of the city according to the number of inhabitants and statistically significant indicators of smart governance and, based on the value of the correlation coefficients, to determine the weights for the indicators in the process of city ranking. By aggregating the weighted z-scores, the Smart Governance Index was created for all Croatian cities and that index is not related to the size of a city. Conclusion: Statistically significant indicators for the formation of the Smart Governance Index for 127 cities in Croatia are the indicators of political participation and sustainable functioning of city administration. It is necessary to include as many indicators as possible in the future period so that the ranking results are as relevant as possible.
目的:本文讨论了智能治理作为一种现代城市发展形式的作用和重要性,确定了智能治理的关键决定因素,分析了智能和可持续城市的模型、评估和衡量指标,并对127个克罗地亚城市进行了排名,无论城市规模大小。方法:根据对以往研究的模型和指标的审查,为准备研究准备了一个综合数据库,包括与公民政治参与、向公民提供优质服务和城市管理的可持续运作有关的关键智能治理决定因素的十个指标。结果:本研究的主要目的是根据居民数量确定城市规模与智慧治理统计显著指标之间的相关性,并根据相关系数的值确定城市排名过程中指标的权重。通过汇总加权z分数,为所有克罗地亚城市创建了智能治理指数,该指数与城市规模无关。结论:克罗地亚127个城市的智慧治理指数形成的统计显著指标是城市行政的政治参与和可持续运作指标。有必要在未来一段时间内尽可能多地纳入指标,使排名结果尽可能具有相关性。
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引用次数: 0
The impact of the COVID-19 pandemic on international students’ perception ofservice quality (Case study of the University of Split) 新冠肺炎疫情对留学生服务质量感知的影响(以斯普利特大学为例)
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.14
I. Jadrić, Đurđica Miletić, Ana Čosić
Purpose: Development opportunities of higher education institutions (HEI) arising from international activities are constantly evolving, increasing at the same time their complexity. Consequently, numerous activities have been created to connect different higher education institutions across Europe, where the biggest challenge of internationalisation today is the European Universities Initiative. In that context, it is important to measure whether the European Union initiative created better resilience to the COVID-19 pandemic. Methodology: Empirical analysis was conducted that included international students who studied at UNIST for one semester during the pandemic. The following descriptive statistics methods were used for data analysis: percentages, mean, frequency distribution, the standard deviation correlation method, as well as the independent-samples t-test and the correlation method. Results: The results show that from the perspective of international students, there is a positive relationship between perceived service quality and internationalisation during the COVID-19 pandemic period. A case study was presented on the internationalisation of the University of Split as one of the first universities that joined the European Universities Initiative. Conclusion: Internationalisation is one of the keys to success if the perceived quality of higher education can be considered as a key to student satisfaction.
目的:国际活动给高等教育机构带来的发展机遇是不断变化的,同时也增加了其复杂性。因此,已经创建了许多活动来连接欧洲不同的高等教育机构,今天国际化的最大挑战是欧洲大学倡议。在这种背景下,重要的是要衡量欧盟的倡议是否提高了对COVID-19大流行的抵御能力。方法:对大流行期间在UNIST学习一个学期的国际学生进行了实证分析。数据分析采用了下列描述性统计方法:百分比、均值、频率分布、标准差相关法以及独立样本t检验和相关法。结果:从国际学生的角度来看,新冠肺炎大流行期间,感知服务质量与国际化之间存在正相关关系。作为首批加入欧洲大学倡议的大学之一,斯普利特大学的国际化进行了案例研究。结论:如果高等教育的感知质量可以被视为学生满意度的关键,那么国际化是成功的关键之一。
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引用次数: 0
Efficiency of management competencies of directors during the COVID-19 pandemic COVID-19大流行期间董事管理能力的效率
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.15
I. Stanič, Silvija Hinek, Ksenija Lukić
Purpose: At global and national level, the COVID-19 pandemic is influencing the public to increasingly speak of and recognize the importance of preserving the healthcare system. In addition to the solutions found in the formation of new healthcare policies, legal regulations, the role of the director is increasingly recognized, which is important for achieving goals and success as well as for preserving the healthcare system. Methodology: The study involved 27 respondents, i.e. directors of healthcare institutions at the primary level in the Republic of Croatia. All collected data were processed using the IBM SPSS Statistics statistical software. Results: Research results and the theoretical framework of the paper will present the factors influencing the management process of directors in the health system and the importance of the need to revise legislation and the education system aimed at ensuring the sustainability of public health. Conclusion: The paper will present which competencies of directors of healthcare institutions are crucial for crisis management during the COVID-19 pandemic.
目的:在全球和国家层面,2019冠状病毒病大流行正在影响公众越来越多地谈论和认识到保护医疗保健系统的重要性。除了在制定新的医疗保健政策和法律法规中找到的解决方案外,越来越多的人认识到主任的作用,这对于实现目标和成功以及维护医疗保健系统非常重要。方法:研究涉及27名答复者,即克罗地亚共和国初级保健机构的主任。所有数据均采用IBM SPSS Statistics统计软件进行处理。结果:本文的研究结果和理论框架将展示影响卫生系统主任管理过程的因素,以及修改立法和教育系统的重要性,以确保公共卫生的可持续性。结论:本文将介绍医疗机构主管的哪些能力对COVID-19大流行期间的危机管理至关重要。
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引用次数: 1
Is there any relationship between geopolitical risk and climate change? 地缘政治风险和气候变化之间有什么关系吗?
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.8
Orhan Cengiz, M. Manga
Purpose: The aim of this study is to point out the impact of geopolitical risk on climate change. The CO2 emissions per capita is used as a proxy for climate change. Methodology: In this study, the data sample covers annual data from 1990 to 2015 for 12 selected Latin American and Asian countries. After standard preliminary tests (Cross-sectional dependence tests, CIPS unit root test, and slope homogeneity test), we employ the second-generation estimator – the AMG (Augmented Mean Group) method to explore the long-run relationship between geopolitical risk and CO2 emissions per capita. Results: The AMG findings document that a 1% rise in geopolitical risk escalates CO2 emissions per capita by 0.001%. In addition, economic growth and fossil energy consumption foster CO2 emissions per capita, whereas renewable energy contributes to decreasing CO2 emissions per capita. Conclusion: In recent years, scholars have attempted to explore the impact of geopolitical risk on environmental degradation. According to our results, in Latin American and Asian countries, decreasing geopolitical risk and conflict can impede environmental degradation. In the long run, a robust clean energy policy should be considered in case of geopolitical conflict by the government. Besides, the government should focus on renewable energy policy and substitute non-renewable energy resources with more technology-intensive resources.
目的:本研究的目的是指出地缘政治风险对气候变化的影响。人均二氧化碳排放量被用作气候变化的指标。在本研究中,数据样本涵盖了12个选定的拉丁美洲和亚洲国家1990年至2015年的年度数据。经过标准的初步检验(横断面相关性检验、CIPS单位根检验和斜率均匀性检验),我们采用第二代估计器——AMG (Augmented Mean Group)方法来探讨地缘政治风险与人均二氧化碳排放量之间的长期关系。结果:AMG的研究结果表明,地缘政治风险每上升1%,人均二氧化碳排放量就会上升0.001%。此外,经济增长和化石能源消费促进人均二氧化碳排放量,而可再生能源有助于减少人均二氧化碳排放量。结论:近年来,学者们试图探讨地缘政治风险对环境退化的影响。根据我们的研究结果,在拉丁美洲和亚洲国家,减少地缘政治风险和冲突可以阻止环境退化。从长远来看,如果发生地缘政治冲突,政府应该考虑制定强有力的清洁能源政策。此外,政府应该关注可再生能源政策,用更多的技术密集型资源替代不可再生能源。
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引用次数: 6
The role of supplier satisfaction survey in building partnerships 供应商满意度调查在建立伙伴关系中的作用
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.2.9
B. Knežević, Miroslav Mandić, Antonija Lipovac Tolić
Purpose: The main goal of this paper’s research was to determine the role and justification of surveying supplier satisfaction in building partnerships. Methodology: To collect primary data, qualitative research was used, which was conducted in several phases. The study tested nine key criteria modelled on the work of Vos et al. (2016). The sample of key suppliers was determined from a non-probability sample of experts from eight strategic suppliers who agreed to participate in the research. A qualitative approach was used due to the small sample and the desire to apply a different approach since the authors used a quantitative approach in most of the analysed papers. Results: Research has shown that the key criteria for supplier satisfaction are reliability, communication, and operative excellence of the customer they work with. Conclusion: Any long-term and successful business relationship implies the satisfaction of all parties in the relationship. The concept of supplier satisfaction research is a business practice of a modest number of companies. Despite this, the research participants confirmed that there are solid arguments and interest in introducing this type of research and its continuous implementation. The recommendation is the systematic introduction of supplier relationship management and, as part of that, the introduction of the practice of conducting supplier satisfaction surveys.
目的:本文研究的主要目的是确定调查供应商满意度在建立伙伴关系中的作用和理由。方法:为了收集原始数据,采用了定性研究,并分几个阶段进行。该研究以Vos等人(2016)的工作为模型,测试了9个关键标准。关键供应商的样本是从同意参与研究的八家战略供应商的专家的非概率样本中确定的。由于样本小,并且希望应用不同的方法,因此使用了定性方法,因为作者在大多数分析论文中使用了定量方法。结果:研究表明,供应商满意度的关键标准是与他们合作的客户的可靠性、沟通和卓越运作。结论:任何长期和成功的商业关系都意味着关系中各方的满意。供应商满意度研究的概念是少数公司的商业实践。尽管如此,研究参与者证实,引入这种类型的研究并继续实施是有充分的理由和兴趣的。建议系统地引入供应商关系管理,并作为其中的一部分,引入进行供应商满意度调查的做法。
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引用次数: 0
Impact of migration and population aging on economic growth in the Republic of Croatia 移民和人口老龄化对克罗地亚共和国经济增长的影响
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.12
Vesna Buterin, Barbara Fajdetić, Martina Mrvčić
Purpose: Migrations are a complex economic variable that is highly influenced by conditions such as social, societal, economic, political, environmental, and the like. The preferences of the population vary and in accordance with their own needs, the population decides to migrate. Many economies of the world are facing the problem of out-migration of the young population. Moreover, the elderly population is increasing as a percentage of the total population. The aim of this research is to show the gender and age structure of the population, the state of migration and the impact on the economic growth in the Republic of Croatia. Methodology: Data on the population structure and migration in the Republic of Croatia are analyzed for the period 2004-2019. Results: The research conducted suggests that the population of the Republic of Croatia is facing a large outflow of young people and a decline in the birth rate. Conclusion: In the Republic of Croatia, the age structure of the population follows global trends, which means that there is a larger proportion of the elderly population. Such changes have serious consequences for sustainable economic growth for any country, including the Republic of Croatia.
目的:移民是一个复杂的经济变量,受社会、社会、经济、政治、环境等条件的高度影响。人口的偏好各不相同,根据自己的需要,人口决定迁移。世界上许多经济体都面临着青年人口外移的问题。此外,老年人口占总人口的比例正在增加。这项研究的目的是显示人口的性别和年龄结构、移徙状况及其对克罗地亚共和国经济增长的影响。方法:分析了2004-2019年期间克罗地亚共和国的人口结构和移民数据。结果:所进行的研究表明,克罗地亚共和国的人口正面临着年轻人大量外流和出生率下降的问题。结论:在克罗地亚共和国,人口的年龄结构遵循全球趋势,这意味着老年人口的比例较大。这种变化对包括克罗地亚共和国在内的任何国家的可持续经济增长都产生严重后果。
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引用次数: 1
Consumer evaluations of e-services 消费者对电子服务的评价
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.9
Besim Beqaj, Granit Baca
Purpose: This research integrates the perceived risk theory and the technology acceptance model to identify the consumer’s perception of risk toward electronic banking services. The main purpose of this research is to see how consumers perceive risk and its dimensions in creating attitudes and continuing to use electronic banking services. Methodology: To assess and measure customer perception, a questionnaire was adapted and distributed at branches of banks in Prishtina, which distributed the questionnaire to their customers. The confirmatory factor analysis and the regression analysis were performed in this study. Results: From the data obtained we can conclude that, compared to the risk components, the perception of benefits has a greater impact on consumer decision-making when using electronic banking services. Conclusion: This research has some implications. In theoretical terms, the findings provide a detailed perspective on the impact of risk components and benefits on attitudes and intention to use e-banking services. Whereas on the practical level, it provides recommendations for managers of commercial banks in Kosovo to create strategies and mechanisms aiming to increase security levels and consequently maximize customer trust in e-banking services.
目的:本研究将感知风险理论与技术接受模型相结合,探讨消费者对电子银行服务的风险感知。本研究的主要目的是了解消费者如何看待风险及其在创造态度和继续使用电子银行服务方面的维度。方法:为了评估和衡量客户的看法,一份调查问卷被改编并在普里什蒂纳的银行分支机构分发,这些分支机构将调查问卷分发给他们的客户。本研究采用验证性因子分析及回归分析。结果:从所获得的数据中我们可以得出结论,与风险成分相比,在使用电子银行服务时,利益感知对消费者决策的影响更大。结论:本研究具有一定的启示意义。从理论上讲,研究结果提供了风险成分和收益对使用电子银行服务的态度和意图的影响的详细视角。而在实践层面,它为科索沃商业银行的管理人员提供了建议,以创建旨在提高安全级别的策略和机制,从而最大限度地提高客户对电子银行服务的信任。
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引用次数: 2
The pass-through effect of unconventional monetary policy to net interest incomestructure of European banks 非常规货币政策对欧洲银行净利息收入结构的传导效应
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.4
Roberto Ercegovac, Ante Tolj, Damir Piplica
Purpose: Financial banking intermediaries are sensitive to changes in market interest rates. The volatility of market interest rates affects the level of bank net interest income and determines the bank interest rate policy. Banks are actively managing structural interest rate risks to mitigate the negative effects of changes in market interest rates. The post-crisis period is characterised by unconventional monetary policy, and one of the basic objectives of the monetary instrument is a negative interest rate policy. This paper researches the effects on the bank net interest income structure with an impact on bank performance indicators. The basic research hypothesis is that during the financial crisis and a negative interest rate policy, the movement of bank interest income does not converge compared to a bank interest expense. Methodology: According to the characteristics of the dataset, which includes 32 listed banks from Great Britain, Switzerland and the European Union for the period 2002-2019, panel data analysis is applied. To analyse the effect of the interest rate level on total interest income and total interest expense, we formed two models. Fixed-effects models were used for parameter estimation. Results: A bank interest expense is more sensitive to unconventional macroeconomic policy than bank interest income. Conclusion: The traditional interest earning customer related business can enable banks to stabilise the bank performance indicator during market disruption.
目的:金融银行中介机构对市场利率的变化非常敏感。市场利率的波动影响着银行的净利息收入水平,决定着银行的利率政策。银行正在积极管理结构性利率风险,以减轻市场利率变化的负面影响。后危机时期的特点是非常规货币政策,而货币工具的基本目标之一是负利率政策。本文研究了银行净利息收入结构对银行绩效指标的影响。研究的基本假设是,在金融危机和负利率政策期间,银行利息收入的变动与银行利息支出相比并不收敛。方法:根据数据集的特点,采用面板数据分析法,该数据集包括2002-2019年期间来自英国、瑞士和欧盟的32家上市银行。为了分析利率水平对总利息收入和总利息支出的影响,我们建立了两个模型。采用固定效应模型进行参数估计。结果:银行利息支出比银行利息收入对非常规宏观经济政策更为敏感。结论:传统的利息客户相关业务可以使银行在市场动荡时稳定银行绩效指标。
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引用次数: 0
Increase supply chain resilience by applying early warning signals within big-data analysis 通过在大数据分析中应用早期预警信号来提高供应链的弹性
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.2.17
J. Nagy, P. Foltin
Purpose: The current environment of globally interconnected supply chains and the dynamics of changes and potential threats significantly reduce the time for a possible response. At the same time, there is a growing demand for information necessary to mitigate the consequences. To minimise the damage and increase the resilience of supply chains, it is necessary to identify sources of threats promptly, the extent of possible damage and the possibility of preventing or minimising their impact. The aim of the paper is to structure supply chain threats and search for appropriate datasets. Methodology: The paper analyses the state-of-the-art through a comprehensive literature review and demonstrates secondary data about how free-access business data can be used as Early Warning Signals to forecast supply chain disruptive events, with a particular focus on international maritime transportation. Results: It was confirmed that companies can access many open datasets, and collecting and aggregating these data can improve their preparedness for future disruptive events. As the most important issue, the authors defined the selection of proper datasets and interpreting results with foresight. Conclusions: Identifying and analysing the relevant Early Warning Signals by companies to prevent supply chain disruptions are essential for keeping their supply chains sustainable and their resilience on a sufficient level. It was proved that general business indicators (PMI delivery time, container capacity, inflation rate, etc.) can help to signal the increasing possibility of maritime traffic problems in ports and container unavailability as usual supply chain disruption types in recent years. Therefore, the companies in the supply chains need to find, collect and analyse the appropriate data, which are, in some cases, free and available. However, it is a substantial task for data analysts to identify the most relevant data and work out the analytical methodology which can be applied as Early Warning Systems (EWS).
目的:当前全球互联供应链的环境以及动态变化和潜在威胁大大缩短了可能响应的时间。与此同时,人们对减轻后果所必需的信息的需求日益增加。为了尽量减少损害并增加供应链的恢复能力,有必要及时识别威胁的来源、可能的损害程度以及预防或减少其影响的可能性。本文的目的是构建供应链威胁并搜索适当的数据集。方法:本文通过全面的文献综述分析了最先进的技术,并展示了关于如何将免费获取的商业数据用作早期预警信号来预测供应链中断事件的二手数据,特别关注国际海运。结果:公司可以访问许多开放数据集,收集和汇总这些数据可以提高他们对未来破坏性事件的准备。作为最重要的问题,作者定义了正确的数据集的选择和具有前瞻性的结果解释。结论:企业识别和分析相关的早期预警信号,以防止供应链中断,对于保持其供应链的可持续性和足够水平的弹性至关重要。事实证明,一般商业指标(PMI交货时间、集装箱运力、通货膨胀率等)可以帮助表明近年来港口海上交通问题和集装箱不可用的可能性越来越大,这是常见的供应链中断类型。因此,供应链中的公司需要找到、收集和分析适当的数据,这些数据在某些情况下是免费的。然而,对于数据分析人员来说,识别最相关的数据并制定可应用于早期预警系统(EWS)的分析方法是一项艰巨的任务。
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引用次数: 0
Quantifying the optimal long-run level of government expenditures in Turkey 量化土耳其政府支出的最佳长期水平
IF 0.4 Pub Date : 2022-01-01 DOI: 10.51680/ev.35.1.6
Cansu Can, Emin Efecan Aktaş
Purpose: This paper gauges the nexus between government expenditures and the output level in Turkey. Our primary research objective is to evaluate the extent to which government expenditures give rise to an increase in GDP taking the Armey curve theory as a basis for the analysis. Succinctly speaking, this theory suggests that the expansionary impact of government expenditure on income level has diminishing nature and beyond a certain threshold public spending impairs rather than accelerates economic activities for several reasons including crowding out, rent-seeking, tax hikes, and public debt surges. Methodology: In order to test the validity of this theory, we use a dataset with annual frequency covering the 1968-2019 period, which is the longest dataset used to carry out this analysis in the literature for Turkey. We set up an ARDL model to estimate the long-run coefficients required for quantifying the optimal level of government spending in Turkey. Results: According to our findings, the estimated function exhibits a concave down functional form, which implies a diminishing marginal effect of government spending on GDP, suggesting thereby that the Armey curve theory is valid for Turkey. In addition, even though government expenditure has topped out in recent years, it is still below the GDP maximising optimal level, which indicates that there is sufficient room for expansionary fiscal policies, with the caveat of a potential negative marginal impact on GDP once the optimal threshold is exceeded. Conclusion: The long-run coefficients from the ARDL estimation reveal that despite a consistent upward trend, government expenditures are still below their optimal level, which implies that there is fiscal space available to the government as far as output maximisation is concerned. However, government expenditures have been on a downward trend recently, which is contrary to output maximisation.
目的:本文衡量了土耳其政府支出与产出水平之间的关系。我们的主要研究目标是以军队曲线理论为基础,评估政府支出对GDP增长的影响程度。简而言之,这一理论表明,政府支出对收入水平的扩张性影响具有递减性质,超过一定阈值后,公共支出会损害而不是加速经济活动,原因包括挤出、寻租、加税和公共债务激增。方法:为了检验这一理论的有效性,我们使用了涵盖1968-2019年期间的年频率数据集,这是土耳其文献中用于进行此分析的最长数据集。我们建立了一个ARDL模型来估计量化土耳其政府支出的最佳水平所需的长期系数。结果:根据我们的研究结果,估计函数呈现凹向下的函数形式,这意味着政府支出对GDP的边际效应递减,从而表明军队曲线理论对土耳其是有效的。此外,尽管近年来政府支出已见顶,但仍低于GDP最大化的最优水平,这表明扩张性财政政策有足够的空间,但需要注意的是,一旦超过最优阈值,可能对GDP产生负面边际影响。结论:ARDL估计的长期系数显示,尽管政府支出有持续上升的趋势,但仍低于其最优水平,这意味着就产出最大化而言,政府仍有财政空间。然而,最近政府支出呈下降趋势,这与产出最大化背道而驰。
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引用次数: 2
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Ekonomski Vjesnik
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