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Do the Preceding Self-service Technologies Influence Mobile Banking Adoption? 之前的自助服务技术会影响手机银行的应用吗?
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-03-28 DOI: 10.1177/22779752211073552
W. Aslam, Iviane Ramos de Luna, M. Asim, Kashif Farhat
The study aims to identify the role of preceding self-service technologies (SSTs) in the adoption of mobile banking (m-banking). More specifically, the study examines the impact of attitude (AT), perceived usefulness (PU) and perceived ease of use (PEOU) of online banking (o-banking) and ATM in the adoption of m-banking. By using the non-probability purposive sampling technique, the data was gathered through a structured questionnaire from the non-users of m-banking. The partial least square-structural equation modeling (PLS-SEM) technique was employed on 257 useful responses to assess the hypotheses. The findings provided evidence that the AT towards ATMs and o-banking significantly affects the AT towards m-banking (ATMB). Moreover, the PEOU of ATM and o-banking significantly affects the PEOU of m-banking. However, in the case of PU, only the usefulness of o-banking affects the usefulness of m-banking. The results also reveal that the AT, PEOU and PU of m-banking affect the intention to adopt m-banking (IMB). The study benefits the banking industry as it provides insights on how banks can use their preceding SSTs in developing a consumer’s intention to use m-banking. This is one of the early studies that considers the effect of PEOU and PU of previous SSTs on the adoption of m-banking. The multi-channel perspective, that is, ATMs and o-banking in the adoption of m-banking, also offers additional valuable insights and contributes to the literature of technology adoption. In the past, studies have not focused on the spillover effects of preceding SSTs. However, mature channels could be used in boosting a new channel.
该研究旨在确定之前的自助服务技术(SSTs)在采用移动银行(移动银行)中的作用。更具体地说,本研究考察了网上银行(o-banking)和ATM的态度(AT)、感知有用性(PU)和感知易用性(PEOU)对移动银行采用的影响。采用非概率有目的抽样技术,通过结构化问卷从非移动银行用户中收集数据。采用偏最小二乘结构方程建模(PLS-SEM)技术对257个有用的回答进行了假设评估。研究结果表明,自动柜员机和电子银行的自动取款机对移动银行的自动取款机有显著影响。此外,ATM和o-banking的PEOU显著影响移动银行的PEOU。然而,在PU的情况下,只有零银行的有用性会影响移动银行的有用性。研究结果还表明,移动银行的AT、PEOU和PU对移动银行的使用意愿(IMB)有影响。该研究对银行业有利,因为它提供了银行如何利用其之前的SSTs来培养消费者使用移动银行的意愿的见解。这是早期的研究之一,考虑了以往sst的PEOU和PU对移动银行采用的影响。多渠道视角,即自动取款机和电子银行在移动银行采用中的应用,也提供了额外的有价值的见解,并有助于技术采用的文献。过去的研究并未关注以往的SSTs的溢出效应。然而,成熟的渠道可以用来推动一个新的渠道。
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引用次数: 5
Binge Watching and the Role of Social Media Virality towards promoting Netflix’s Squid Game 疯狂观看和社交媒体道德在推广Netflix《鱿鱼游戏》中的作用
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-03-23 DOI: 10.1177/22779752221083351
W. Ahmed, A. Fenton, M. Hardey, Ronnie Das
The management literature has extensively studied viral marketing in the last decade; however, there is a lack of research in understanding network structures and the role of influencers within popular cultural consumption, such as on-demand digital media and binge-watching. In this article, we investigate the role of social media in popularising the East Asian dystopian cultural drama Squid Game. We studied this phenomenon by analysing social network structures, dynamics and influencer characteristics that transformed Squid Game into a popular global digital cultural consumption sensation. Stemming from the foundational theories of popular culture binge-watching, network theory and the social media echo chamber effect, we demonstrate how careful ‘seeding’ and ‘broadcasting’ behaviour adopted by Netflix and key influencers helped the ‘reciprocal merging’ of creative media content within the broader social media space. Our study found that 13,727 Twitter users were tweeting or mentioned on the day show was released. Our research findings further present the characteristic of individual group-based echo chambers and their role in value co-creation towards expanding the network boundary through e-WOM. This phenomenon led to the show’s unprecedented popularity amongst a global audience within a short period. Contributions of our work expand viral marketing and echo-chamber concepts into the binge-watching and popular digital culture realm, where the interplay between dramatized Asian and Western dystopian social norms provided the very fabric of user-led promotion and value co-creation.
管理文献在过去十年中广泛研究了病毒式营销;然而,在理解网络结构和影响者在流行文化消费(如点播数字媒体和疯狂观看)中的作用方面,缺乏研究。在这篇文章中,我们调查了社交媒体在东亚反乌托邦文化剧《鱿鱼游戏》中的普及作用。我们通过分析将《鱿鱼游戏》转变为流行的全球数字文化消费的社交网络结构、动态和影响者特征来研究这一现象。根据流行文化狂欢观看的基本理论、网络理论和社交媒体回音室效应,我们展示了Netflix和主要影响者采取的谨慎的“播种”和“广播”行为是如何帮助创意媒体内容在更广泛的社交媒体空间内“相互融合”的。我们的研究发现,在节目发布当天,有13727名推特用户在推特上或被提及。我们的研究结果进一步展示了基于个体群体的回音室的特征,以及它们在通过电子口碑扩大网络边界的价值共创中的作用。这一现象使该剧在短时间内在全球观众中获得了前所未有的人气。我们的工作将病毒式营销和回音室概念扩展到了疯狂观看和流行的数字文化领域,在那里,戏剧化的亚洲和西方反乌托邦社会规范之间的相互作用提供了用户主导的推广和价值共创的结构。
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引用次数: 9
Efficiency Wage and Productivity in the Indian Microfinance Industry: A Panel Evidence 印度小额信贷行业的效率、工资和生产率:一个小组证据
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-02-28 DOI: 10.1177/22779752211061203
Md Aslam Mia, L. D. Pellegrina, Cheng Zhang, Sunil Sangwan
Enhanced productivity remains a crucial agenda for firms to attain cost and competitive advantages in the market. Hence, the main purpose of this study is to investigate the effects of efficiency wage (EW) on the productivity of microfinance institutions (MFIs) with respect to their dual objectives, namely, outreach (depth and breadth) and financial sustainability. Unbalanced panel data of 179 Indian MFIs were collected over the period 2010–2018 from the Microfinance Information Exchange (MIX) market platform (now obtainable from the World Bank catalogue). Under a static model setting (fixed effects model), the observed relationship between EW and MFI’s productivity is mixed. On the one hand, EW exhibits a strong and statistically significant positive relationship with the breadth of outreach, even after considering various control variables and alternative proxies of EW. On the other hand, EW shows no positive influence on the MFIs’ depth of outreach; rather, it results in a mission drift of MFIs, with the poorest of the poor being neglected (weak and insignificant for proxy of EW). Concerning the financial sustainability of MFIs, EW exhibits a positive and statistically significant effect, except for the profitability dimension when an alternative proxy of EW is used. A two-step system generalized method of moments (GMM) performed to limit endogeneity problems also validates most of our findings. The outcomes of this study could help MFIs’ managers in designing appropriate financial packages to enhance MFIs’ productivity and subsequently attain the dual objective of outreach and sustainability.
提高生产力仍然是企业在市场上获得成本和竞争优势的关键议程。因此,本研究的主要目的是调查效率工资(EW)对小额金融机构生产力的影响,涉及其双重目标,即外展(深度和广度)和财务可持续性。2010-2018年期间,从小额信贷信息交易所(MIX)市场平台(现在可从世界银行目录中获得)收集了179家印度小额信贷机构的不平衡面板数据。在静态模型设置(固定效应模型)下,观察到的EW和MFI生产率之间的关系是混合的。一方面,即使在考虑了电子战的各种控制变量和替代指标后,电子战也与外联的广度呈现出强烈且具有统计学意义的正相关关系。另一方面,EW对小额金融机构的外联深度没有显示出积极影响;相反,它导致了MFI的使命漂移,穷人中最贫穷的人被忽视了(对于EW的代表来说,软弱和微不足道)。关于小额金融机构的财务可持续性,EW表现出积极和统计上显著的影响,但使用EW替代指标时的盈利能力除外。一种两步系统广义矩方法(GMM)用于限制内生性问题,也验证了我们的大部分发现。这项研究的结果可以帮助小额金融机构的管理人员设计适当的金融方案,以提高小额金融机构生产力,从而实现外联和可持续性的双重目标。
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引用次数: 0
Is Social Capital a Key Factor to enhance Firm’s Performance via Manager’s Intangible Capabilities? 社会资本是经理人无形能力提升企业绩效的关键因素吗?
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-02-22 DOI: 10.1177/22779752211065798
Abedalqader Rababah, Sarfaraz Javed, Azam Malik
Purpose: The purpose of the study is to analyse the role of internal social capital and external social capital in determining the financial and non-financial performance of the firm and the effect of manager’s intangible capabilities on internal social capital and external social capital of firm in the context of the manufacturing sector of India. Design/methodology/approach: The data for this study is collected from 417 managers of manufacturing firms through a structured questionnaire and is analysed through SPSS and AMOS by performing confirmatory factor analysis and structural equation modelling. Findings: Findings reveal that a manager’s business experience, financial literacy and intellectual capital significantly enhance the firm’s internal and external social capital. Furthermore, it has been found that the internal social capital of the firm has the potential to enhance the performance of the firm in financial and non-financial terms. The external social capital also significantly derives from the firm’s financial performance; however, it has not significantly impacted its non-financial performance in the current study. Research limitations/implications: These findings provide many implications in theoretical and practical terms because the literature regarding social capital and the linkage among social capital, intangible capabilities and firm performance will be enhanced. The strategymakers and policymakers can also benefit from this study’s implications for making better strategies and policies regarding social capital and the firm’s performance. Originality/value: Past studies, though, examined the influence of social capital on business performance. However, no prior research addresses the phenomenon through which social capital can determine business performance while undertaking the role of a manager’s intangible capabilities in such a model. Therefore, the current study is the first to study the interrelationship among the manager’s intangible capabilities, social capital, and firm performance.
目的:本研究的目的是分析内部社会资本和外部社会资本在决定企业财务和非财务绩效中的作用,以及在印度制造业的背景下,管理者的无形能力对企业内部社会资本和外部社会资本的影响。设计/方法/方法:本研究的数据是通过结构化问卷从417家制造企业的经理中收集的,并通过SPSS和AMOS进行验证性因素分析和结构方程建模进行分析。研究发现:管理者的商业经验、财务素养和智力资本显著提升了企业的内部和外部社会资本。此外,研究还发现,企业内部社会资本具有提高企业财务和非财务绩效的潜力。外部社会资本对企业财务绩效也有显著影响;然而,在目前的研究中,它并没有显著影响其非财务绩效。研究局限/启示:这些研究结果在理论和实践方面提供了许多启示,因为关于社会资本以及社会资本、无形能力和企业绩效之间的联系的文献将得到加强。战略制定者和政策制定者也可以从本研究的启示中受益,以制定更好的关于社会资本和公司绩效的战略和政策。原创性/价值:尽管过去的研究考察了社会资本对企业绩效的影响。然而,在这种模型中,社会资本在承担管理者的无形能力的作用的同时,也可以决定企业绩效,这一现象之前没有研究解决。因此,本研究首次研究了管理者无形能力、社会资本与企业绩效之间的相互关系。
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引用次数: 4
A Single Supplier Multi Buyer Supply Chain Coordination under Vendor- managed Inventory: Ensuring Buyers’ Interests in a Decentralized Setting 供应商管理库存下的单供应商多买方供应链协调:分散环境下的买方利益保障
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-02-22 DOI: 10.1177/22779752211072934
Abhishek Chakraborty, Nishant Kumar Verma, A. Chatterjee
Our work delves into supply chain coordination involving a single supplier selling a single product to multiple downstream buyers. We consider the case when the supplier proposes implementing vendor-managed inventory (VMI) for each buyer. The VMI contract involves the buyers charging a penalty to the supplier on the excess inventory whenever the supplier exceeds some pre-decided inventory threshold. Unlike the works covered predominantly in the VMI literature involving penalty, where both the penalty and the threshold are exogenous, we develop a model to determine both endogenously. In our study, the supplier deciding on the penalty and the inventory threshold needs to ensure that each of the buyers’ interests is protected, that is, none of the buyers becomes worse off from the optimal position, thereby ensuring the willing participation of all the buyers. We further compared our model with the centralized Joint Economic Lot Size (JELS) model and other existing models. We show that our model has a cost equivalence with the JELS model with unequal order intervals. We also show the superiority of our proposed model over the existing VMI models in terms of the overall costs. Finally, we examine the impact of size and ordering cost on each buyers’ costs through numerical analysis.
我们的工作深入研究了供应链协调,涉及单个供应商向多个下游买家销售单个产品。我们考虑供应商建议为每个买家实施供应商管理库存(VMI)的情况。VMI合同涉及到,每当供应商超过某个预先决定的库存阈值时,买方就向供应商收取超额库存的罚款。与VMI文献中主要涉及惩罚的工作不同,其中惩罚和阈值都是外生的,我们开发了一个模型来内生地确定两者。在我们的研究中,决定罚款和库存阈值的供应商需要确保每个买家的利益都得到保护,也就是说,没有一个买家从最佳位置变得更糟,从而确保所有买家的自愿参与。我们进一步将我们的模型与集中式联合经济批量(JELS)模型和其他现有模型进行了比较。我们证明了我们的模型与具有不等阶区间的JELS模型具有成本等价性。我们还展示了我们提出的模型在总体成本方面优于现有的VMI模型。最后,我们通过数值分析考察了规模和订购成本对每个买家成本的影响。
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引用次数: 3
Enjoy Your Favourite Book as a Movie: Using an Experiential Learning Exercise to Improve Student Understanding of Brand Extensions and Marketing Plan Preparation 像看电影一样欣赏你最喜欢的书:使用体验式学习练习来提高学生对品牌延伸和营销计划准备的理解
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-02-17 DOI: 10.1177/22779752211051101
Aravind Reghunathan, Sridhar G
Marketers frequently use brand extensions to introduce new products and services. However, educators have limited resources to simulate the challenges of this strategy in classrooms. Using the scenario of a book being turned into a movie, we describe an experiential learning activity that guides students through the many stages of developing a brand extension. In this project, they also have the opportunity to put themselves in the shoes of a marketing manager in the preparation of a thorough plan for expanding an established brand to a new target market. The outcomes of its implementation in a marketing course, as well as the implications for marketing educators, are reviewed.
营销人员经常使用品牌扩展来介绍新产品和服务。然而,教育工作者在课堂上模拟这一策略的挑战的资源有限。通过将一本书变成电影的场景,我们描述了一种体验式学习活动,引导学生完成品牌延伸的多个阶段。在这个项目中,他们也有机会设身处地为营销经理准备一个全面的计划,将一个已建立的品牌扩展到一个新的目标市场。回顾了其在营销课程中的实施结果,以及对营销教育工作者的影响。
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引用次数: 0
Balanced Funds in India Amid COVID-19 Crisis: Spreader of Financial Contagion? 2019冠状病毒病危机中印度的平衡基金:金融传染病的传播者?
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-02-15 DOI: 10.1177/22779752211050693
P. Malhotra, P. Sinha
In its latest financial stability report, dated 11 January 2021, the Reserve Bank of India (RBI) emphasised the significance of balanced mutual funds in risk transmission. We investigate the transmission of volatility and contagion effect from Indian balanced funds to representative indices—Bank, PSU Bank, Private Bank, Financial Services, Broader Market, Services Sector and Fixed Income—using three established models: Diagonal BEKK (1995), Dynamic Conditional Correlation (DCC GARCH (2002)) and network model. In analyses of financial time series data, the COVID-19 pandemic has been widely regarded as a structural break. We may better understand the dynamism and scale of spillover before and during a crisis by dividing the study into two periods: pre-COVID-19 (January 2011–29 December 2019) and during COVID-19 (30 December 2019–20 April 2021). The results of all three models support our hypothesis of statistically significant spillover from balanced funds to chosen indices, with strong persistence and a marked increase in long-term volatility spillover, showing the presence of contagion effects. The findings of this paper can assist fund managers in diversifying their portfolios while also benefiting investors educationally. JEL Classification: C23, G12, G23
在2021年1月11日发布的最新金融稳定报告中,印度储备银行(RBI)强调了平衡共同基金在风险传导中的重要性。我们使用三个已建立的模型:Diagonal BEKK(1995)、Dynamic Conditional Correlation(DCC GARCH(2002))和网络模型,研究了印度平衡基金向代表性指数——银行、PSU银行、私人银行、金融服务、广义市场、服务业和固定收益——的波动性和传染效应的传递。在对金融时间序列数据的分析中,新冠肺炎大流行被广泛视为结构性突破。我们可以通过将研究分为两个时期来更好地理解危机前和危机期间溢出的动态和规模:新冠肺炎前(2011年1月至2019年12月29日)和新冠肺炎期间(2019年12月份30日至2021年4月20日)。这三个模型的结果都支持我们的假设,即平衡基金对所选指数的溢出具有统计学意义,具有较强的持续性,长期波动溢出显著增加,表明存在传染效应。本文的研究结果可以帮助基金经理实现投资组合的多样化,同时也有利于投资者的教育。JEL分类:C23、G12、G23
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引用次数: 0
Are Firms Biasing Stakeholder Expectations by Attributing Prior Poor Performance to COVID-19? 企业将之前的糟糕表现归咎于COVID-19,是否会影响利益相关者的预期?
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-01-28 DOI: 10.1177/22779752211061207
Hrishikesh Desai
Item 503(c) of the United States Securities and Exchange Commission’s (SEC’s) Regulation S-K requires firms to disclose the ‘most significant’ factors that affect them in their Item 1A risk factor disclosures made in their 10-K (annual) or 10-Q (quarterly) SEC filings. Prior to COVID-19, firms discussed risk factors such as liquidity, competition, etc. as part of their Item 1A disclosures. The current pandemic has resulted in the COVID-19 risk factor being widely discussed as part of firms’ Item 1A risk factor disclosures. A ‘firm-specific’ discussion on this transient risk factor is unique in the sense that it can affect the salience of other, already disclosed, less transient but significant risk factors to investors and other stakeholders. Using a sample of 68 firms hard hit by COVID-19 with prior poor performance, I find that market reactions to their Item 1A risk factor disclosures were significantly more positive for firms that disclosed the COVID-19 risk factor in a certain firm-specific manner compared to those that didn’t. These results suggest that stakeholder perceptions of firms’ risk profiles are being biased to some extent as the less transient but other significant risk factors that were already affecting these firms seem to be underweighted by them in evaluating the firms’ risk profiles. I explain this bias further using the meta-theoretical framework of the elaboration likelihood model. I also propose a solution to this problem that involves making these disclosures in the form of risk matrices. JEL Classifications: G38, M10, M40, M41, M48
美国证券交易委员会(SEC) S-K条例第503(c)项要求公司在其10-K(年度)或10-Q(季度)SEC文件中的1A项风险因素披露中披露影响其的“最重要”因素。在2019冠状病毒病之前,公司在1A项披露中讨论了流动性、竞争等风险因素。当前的大流行导致COVID-19风险因素作为公司1A项风险因素披露的一部分被广泛讨论。对这一短暂风险因素的“公司特定”讨论是独特的,因为它可以影响其他已经披露的、不那么短暂但对投资者和其他利益相关者重要的风险因素的显著性。使用68家受COVID-19严重打击且先前业绩不佳的公司的样本,我发现,与那些没有以特定方式披露COVID-19风险因素的公司相比,市场对其1A项风险因素披露的反应要积极得多。这些结果表明,利益相关者对公司风险概况的看法在某种程度上是有偏见的,因为在评估公司风险概况时,已经影响到这些公司的不那么短暂但其他重要的风险因素似乎被低估了。我使用精化可能性模型的元理论框架进一步解释了这种偏见。我还提出了一个解决这个问题的方案,其中包括以风险矩阵的形式进行这些披露。JEL分类:G38, M10, M40, M41, M48
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引用次数: 0
Book review: S. Ninan & V. Anand, 2019, Mind Master: Winning Lessons from a Champion’s Life 书评:S.Ninan&V.Anand,2019,《心术大师:冠军人生的制胜一课》
IF 1.6 Q3 MANAGEMENT Pub Date : 2022-01-01 DOI: 10.1177/2277975221989814
Krishnan T. N., Deepak Dhayanithy
S. Ninan & V. Anand, 2019, Mind Master: Winning Lessons from a Champion’s Life. New Delhi: Hachette India. 272 pp., ₹599. ISBN-13: 978-9351951506.
S.尼南和V.阿南德,2019,《心术大师:冠军人生的制胜经验》。新德里:印度哈切特。272页。,₹599。ISBN-13:978-9351951506。
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引用次数: 0
Institutional Herding: Causality and Persistence 制度羊群:因果关系和持久性
IF 1.6 Q3 MANAGEMENT Pub Date : 2021-12-30 DOI: 10.1177/22779752211040267
S. Kumar
We investigate the causality in herding between foreign portfolio investors (FPIs) and domestic mutual funds (MFs) in the Indian stock market. The estimated herding levels are considerably higher than those observed in other international markets, and herding is prevalent in small stocks. We find that institutional investors follow contrarian-trading strategies, unlike what was documented in most other markets. Analysis of the aggregate herding measure shows a bi-directional causality between FPIs and MFs. Further analysis using directional herding measures indicate no evidence of causality between institutional herds on the sell-side. But we find causality on the buy-side and it is running in both directions between FPIs and MFs, implying a feedback of information. Given the tendency of institutions for herding in small stocks, adopting contrarian-trading strategies, the observed sell-side causality is perhaps having a salubrious effect. As institutional investors are contrarians, their trading activity will lead to price corrections in small stocks aligning with the fundamentals, thereby contributing to market efficiency. JEL Classification: C23, C58, G23, G15, G40
本文研究了印度股票市场中外国投资组合投资者(fpi)与国内共同基金(MFs)之间羊群效应的因果关系。估计的放牧水平比在其他国际市场上观察到的要高得多,而且小规模的放牧很普遍。我们发现机构投资者遵循逆向交易策略,这与大多数其他市场的记录不同。综合羊群测度分析表明,fpi与MFs之间存在双向因果关系。使用定向放牧措施的进一步分析表明,没有证据表明机构羊群在卖方之间存在因果关系。但我们在买方发现因果关系,它在fpi和mf之间的两个方向上运行,这意味着信息的反馈。考虑到机构倾向于在小盘股中聚集,采取反向交易策略,观察到的卖方因果关系可能会产生有益的影响。由于机构投资者是逆向投资者,他们的交易活动将导致小型股的价格调整与基本面一致,从而有助于提高市场效率。JEL分类:C23、C58、G23、G15、G40
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引用次数: 1
期刊
IIM Kozhikode Society & Management Review
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