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A systematic review of the link between public service motivation and ethical outcomes 对公共服务动机和道德结果之间联系的系统回顾
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-08-24 DOI: 10.1080/23276665.2023.2247101
Eui-Jun Lee, Tinganxu Lewis-Liu, Shaun Khurana, Ming Lu
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引用次数: 0
Special issue introduction: administrative burdens as a global public management phenomenon 特刊导论:行政负担作为一种全球性的公共管理现象
Q3 PUBLIC ADMINISTRATION Pub Date : 2023-08-08 DOI: 10.1080/23276665.2023.2242977
Donald Moynihan, Pamela Herd
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引用次数: 0
Co-editors' Note 联合主编的注意
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-07-03 DOI: 10.1080/23276665.2023.2241806
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引用次数: 0
A spirit of service to the community: public service motivation in the New Zealand public service 服务社会的精神:新西兰公共服务中的公共服务动机
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-07-03 DOI: 10.1080/23276665.2023.2233644
R. Scott, Peter Hughes
A “spirit of service to the community” has been the foundation of recent reforms in New Zealand public administration. New Zealand’s renewed interest in public service motivation is notable as it occurs in the jurisdiction most closely associated with New Public Management in the 1980s and ‘90s. This essay documents the passage of a spirit of service to the community through legislation, and the initial steps that the New Zealand public service has taken to support a spirit of service into fullest expression.
“为社区服务的精神”是新西兰公共行政最近改革的基础。新西兰对公共服务动机的新兴趣值得注意,因为它发生在20世纪80年代和90年代与新公共管理最密切相关的司法管辖区。本文记录了服务社会精神通过立法的过程,以及新西兰公共服务部门为支持充分表达服务精神所采取的初步步骤。
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引用次数: 0
Developing public service motivation in the non-Western world 发展非西方国家的公共服务动机
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-07-03 DOI: 10.1080/23276665.2023.2237619
Zeger van der Wal, Assel Mussagulova
The concept of public service motivation (PSM) was introduced more than three decades ago. Although the field continues to be dominated by research from the US and Western Europe, a growing number of studies utilise data from elsewhere, gradually expanding the geography of PSM. With this recent research, the field has started to answer the call of PSM’s founder (Perry, 2014) for more research into what he called “multi-incentive” settings, where the status of PSM is less clear due to historical and cultural factors. In the first systematic review of non-Western PSM scholarship, namely, research published outside the US, Western Europe, Australia, and New Zealand published in reputable English-language outlets, Van der Wal (2015) appraised the state of the art and proposed a research agenda. This agenda contained three key areas: (1) cultural values and societal disposition, (2) distribution and interplay between different types of motivators, and (3) relations between PSM, public service ethos, and institutions in developing political economies. In a recent follow up review, Mussagulova and Van der Wal (2021) noted a further extension and expansion of PSM scholarship across the globe. In particular, they reported that non-Western PSM scholarship is growing, and increasingly using contextual variables to explain variance in findings in comparison with Western studies. That being said, ample opportunity remains for leveraging contextual and regional particularities to build a more distinct body of scholarship. We acknowledge that the effort to promote regional and global perspectives on PSM is more than the sum of journal submissions. It is about working closely with scholars in non-Western institutions, encouraging research in under-represented contexts, building ongoing conversations among colleagues spanning institutional, geographical, and ideological boundaries. This is especially pertinent in the post-pandemic world that saw the emergence of new work modes, management challenges, budgetary restrictions, and the rise of artificial intelligence (AI). In the first special issue of Asia Pacific Journal of Public Administration on public service motivation, published in September 2022 (V44.2), we featured articles that focused on the global relevance of the concept. This second special issue on public service motivation emphasises regional perspectives, It includes four articles addressing gaps in PSM scholarship drawing on a variety of perspectives, and exploring the empirical nature of PSM situated in China, Pakistan, Turkey, and Vietnam. Each article brings a unique perspective on PSM and goes beyond simply testing it in a different context. We note the emergence of two distinct themes in this special issue: the role of societal and religious values in shaping PSM, and the relationship of PSM with other important variables that yield useful public management lessons. Both themes are important, timely, ASIA PACIFIC JOURNAL OF PUBLIC ADMINISTRATI
公共服务动机(PSM)的概念是在三十多年前提出的。尽管该领域继续由美国和西欧的研究主导,但越来越多的研究利用来自其他地方的数据,逐渐扩大了PSM的地理范围。随着这项最近的研究,该领域已经开始响应PSM创始人(Perry, 2014)的呼吁,对他所谓的“多激励”设置进行更多的研究,由于历史和文化因素,PSM的地位不太清楚。Van der Wal(2015)对非西方PSM学术进行了首次系统回顾,即在美国、西欧、澳大利亚和新西兰以外发表的研究,发表在著名的英语媒体上。Van der Wal(2015)对目前的研究状况进行了评估,并提出了研究议程。该议程包含三个关键领域:(1)文化价值观和社会倾向;(2)不同类型激励因素之间的分布和相互作用;(3)发展中政治经济中PSM、公共服务精神和制度之间的关系。在最近的后续评论中,Mussagulova和Van der Wal(2021)注意到PSM奖学金在全球范围内的进一步扩展和扩展。他们特别指出,非西方的PSM研究正在增长,并且越来越多地使用上下文变量来解释与西方研究结果的差异。话虽如此,我们仍有充分的机会利用背景和地区的特殊性来建立一个更独特的学术体系。我们承认,促进对PSM的区域和全球观点的努力不仅仅是期刊投稿的总和。它是关于与非西方机构的学者密切合作,鼓励在代表性不足的背景下进行研究,在跨越机构、地理和意识形态界限的同事之间建立持续的对话。大流行后的世界出现了新的工作模式、管理挑战、预算限制和人工智能(AI)的兴起,这一点尤其重要。在《亚太公共管理杂志》于2022年9月出版的第一期公共服务动机特刊(V44.2)中,我们重点介绍了这一概念的全球相关性。关于公共服务动机的第二期特刊强调了区域视角,它包括四篇文章,从各种角度解决了PSM奖学金的差距,并探讨了位于中国、巴基斯坦、土耳其和越南的PSM的实证性质。每篇文章都介绍了PSM的独特视角,并超越了在不同上下文中简单地对其进行测试。我们注意到在本期特刊中出现了两个截然不同的主题:社会和宗教价值观在形成PSM中的作用,以及PSM与其他产生有用公共管理经验的重要变量的关系。这两个主题都很重要,也很及时,《亚太公共行政学报》2023年第45卷第1期。3, 244-247 https://doi.org/10.1080/23276665.2023.2237619
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引用次数: 0
Linking Public Service Motivation, Perceived External Career Barriers, and Public-Sector Attraction 公共服务动机、外部职业障碍感知与公共部门吸引力的关联
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-06-29 DOI: 10.1080/23276665.2023.2229924
T. Nguyen, Tu Phuoc Truong
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引用次数: 0
What factors underlie burden tolerance in South Korea? Policy implementation domain, administrative efficiency, and bureaucratic personality 韩国的负担承受能力是由哪些因素决定的?政策执行域、行政效率与官僚个性
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-06-28 DOI: 10.1080/23276665.2023.2228435
Jesse W. Campbell, Y. Ahn
ABSTRACT Although administrative burden has been studied in relation to social policy, the experience of policy implementation as onerous is relevant to all policy domains, and citizens can experience burden in virtually any encounter with the state. Moreover, perceptions of administrative burden can be influenced by administrative values, such as efficiency. Burden tolerance captures an individual’s belief that the compliance, learning, and psychological costs associated with policy implementation are legitimate and functional, and consequently their willingness to impose these costs on policy targets. We hypothesise that burden tolerance is conditioned by both policy implementation domain and the efficiency of the implementing organisation. Additionally, we link bureaucratic personality, or the tendency to view rules as intrinsically desirable and legitimate, to burden tolerance. We test our hypotheses using a representative sample of South Korean citizens and a survey experiment. Our results suggest that, first and contrary to our expectations, policy domain does not affect burden tolerance. Second, knowledge about inefficiency negatively affects tolerance. Third, bureaucratic personality is positively related to tolerance. We also discuss the contextual aspects of administrative burden, and particularly how the East Asian and Korean policy context may have implications for the generalisability of the administrative burden concept.
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引用次数: 0
Leaders need to be led: complementary followership in the context of community-driven development program 领导者需要被领导:在社区驱动发展计划的背景下,互补的追随关系
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-06-02 DOI: 10.1080/23276665.2023.2214825
Junesoo Lee, Jongwoo Chung, Booyuel Kim
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引用次数: 0
Local Government Managers’ Change-Oriented Leadership and Employees’ Change-Supportive Behaviour During COVID-19: Utilizing the Theory of Planned Behaviour 新冠肺炎期间地方政府管理者变革导向领导与员工变革支持行为:基于计划行为理论
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-05-10 DOI: 10.1080/23276665.2023.2207833
Wisanupong Potipiroon, Worasan Thawornprasert
Past research has provided important insights on the role of public leaders in fostering employees' change-related behaviour, but the psychological mechanisms and boundary conditions underlying this relationship remain unclear. This research relies on the theory of planned behaviour and the value-congruence model to shed light on when and how local government managers' change-oriented leadership influences employees' change-supportive behaviour during the COVID-19 pandemic. Based on survey data collected from 758 local government employees in Thailand, our structural equation modelling analyses revealed that local government managers' change-oriented leadership had a positive relationship with employees' change-supportive behaviour via the mediating roles of employees' attitude for change, perceived climate for change and self-efficacy for change. Furthermore, perceived value congruence between managers and employees was found to enhance the indirect relationship between change-oriented leadership and change-supportive behaviour. This research highlights the importance of change-oriented leadership and value alignment in fostering change-related behaviours among government employees. © 2023 The University of Hong Kong.
过去的研究对公共领导者在促进员工变革相关行为方面的作用提供了重要的见解,但这种关系背后的心理机制和边界条件仍不清楚。本研究依靠计划行为理论和价值一致性模型来揭示在COVID-19大流行期间,地方政府管理者的变革导向领导何时以及如何影响员工的变革支持行为。基于对泰国758名地方政府雇员的调查数据,我们的结构方程模型分析发现,地方政府管理者的变革导向领导与员工的变革支持行为之间存在正相关关系,其中介作用为员工的变革态度、变革感知气候和变革自我效能感。此外,发现管理者与员工之间的感知价值一致性增强了变革导向领导与变革支持行为之间的间接关系。本研究强调了变革导向的领导和价值观一致性在促进政府雇员变革相关行为中的重要性。©2023香港大学。
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引用次数: 0
THE EFFECT OF ACCOUNTABILITY ON EMPLOYEE PERFORMANCE IN GOVERNMENT AGENCIES 问责制对政府机构员工绩效的影响
IF 2.9 Q3 PUBLIC ADMINISTRATION Pub Date : 2023-04-30 DOI: 10.61317/jc.v2i1.55
Meti Mediyastuti Sofyan
Improving the performance accountability of government agencies is one of the important challenges faced in the era of demands for quality public services. The Bandung Regency Government as one of the regions in Indonesia also faces similar challenges. Therefore, this study aims to analyze the performance accountability of government agencies in the Bandung Regency Government. Researchers used quantitative research. Research Subject The research subject is a line or research boundary that is useful for researchers in determining objects or people as the point of attachment of research variables. Bandung Regency Civil Service Police Unit Office. Regional Technical Institutions The determination of the sample was carried out based on consideration of the significance of the agency in the delivery of public services and the representativeness of various government sectors. In selecting the sample, it is also necessary to consider the variation in the size of agencies as well as the diversity of their functions and responsibilities to cover various aspects of relevant public services. The results showed that the condition of performance accountability of government agencies in the Bandung Regency Government still needs to be improved. Factors that influence performance accountability include good leadership and management, effective internal control systems, public participation in supervision, and financial transparency and accountability.
提高政府机构的绩效问责制是在对优质公共服务需求的时代所面临的重要挑战之一。万隆县政府作为印度尼西亚的一个区域也面临着类似的挑战。因此,本研究旨在分析万隆县政府政府机构的绩效问责。研究人员使用了定量研究。研究对象研究对象是一条线或研究边界,它有助于研究人员确定作为研究变量的附着点的对象或人。万隆县公务员警察单位办公室。区域技术机构样本的确定是在考虑机构在提供公共服务方面的重要性和各政府部门的代表性的基础上进行的。在选择样本时,还必须考虑到机构规模的变化以及它们的职能和责任的多样性,以涵盖有关公共服务的各个方面。结果表明,万隆县政府的政府机构绩效问责状况仍有待改善。影响绩效问责制的因素包括良好的领导和管理、有效的内部控制系统、公众参与监督、财务透明度和问责制。
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Asia Pacific Journal of Public Administration
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