Pub Date : 2023-08-24DOI: 10.1080/23276665.2023.2247101
Eui-Jun Lee, Tinganxu Lewis-Liu, Shaun Khurana, Ming Lu
{"title":"A systematic review of the link between public service motivation and ethical outcomes","authors":"Eui-Jun Lee, Tinganxu Lewis-Liu, Shaun Khurana, Ming Lu","doi":"10.1080/23276665.2023.2247101","DOIUrl":"https://doi.org/10.1080/23276665.2023.2247101","url":null,"abstract":"","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"2 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81971187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-08DOI: 10.1080/23276665.2023.2242977
Donald Moynihan, Pamela Herd
{"title":"Special issue introduction: administrative burdens as a global public management phenomenon","authors":"Donald Moynihan, Pamela Herd","doi":"10.1080/23276665.2023.2242977","DOIUrl":"https://doi.org/10.1080/23276665.2023.2242977","url":null,"abstract":"","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135794379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-03DOI: 10.1080/23276665.2023.2233644
R. Scott, Peter Hughes
A “spirit of service to the community” has been the foundation of recent reforms in New Zealand public administration. New Zealand’s renewed interest in public service motivation is notable as it occurs in the jurisdiction most closely associated with New Public Management in the 1980s and ‘90s. This essay documents the passage of a spirit of service to the community through legislation, and the initial steps that the New Zealand public service has taken to support a spirit of service into fullest expression.
{"title":"A spirit of service to the community: public service motivation in the New Zealand public service","authors":"R. Scott, Peter Hughes","doi":"10.1080/23276665.2023.2233644","DOIUrl":"https://doi.org/10.1080/23276665.2023.2233644","url":null,"abstract":"A “spirit of service to the community” has been the foundation of recent reforms in New Zealand public administration. New Zealand’s renewed interest in public service motivation is notable as it occurs in the jurisdiction most closely associated with New Public Management in the 1980s and ‘90s. This essay documents the passage of a spirit of service to the community through legislation, and the initial steps that the New Zealand public service has taken to support a spirit of service into fullest expression.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"57 1","pages":"238 - 243"},"PeriodicalIF":2.9,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81227562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-03DOI: 10.1080/23276665.2023.2237619
Zeger van der Wal, Assel Mussagulova
The concept of public service motivation (PSM) was introduced more than three decades ago. Although the field continues to be dominated by research from the US and Western Europe, a growing number of studies utilise data from elsewhere, gradually expanding the geography of PSM. With this recent research, the field has started to answer the call of PSM’s founder (Perry, 2014) for more research into what he called “multi-incentive” settings, where the status of PSM is less clear due to historical and cultural factors. In the first systematic review of non-Western PSM scholarship, namely, research published outside the US, Western Europe, Australia, and New Zealand published in reputable English-language outlets, Van der Wal (2015) appraised the state of the art and proposed a research agenda. This agenda contained three key areas: (1) cultural values and societal disposition, (2) distribution and interplay between different types of motivators, and (3) relations between PSM, public service ethos, and institutions in developing political economies. In a recent follow up review, Mussagulova and Van der Wal (2021) noted a further extension and expansion of PSM scholarship across the globe. In particular, they reported that non-Western PSM scholarship is growing, and increasingly using contextual variables to explain variance in findings in comparison with Western studies. That being said, ample opportunity remains for leveraging contextual and regional particularities to build a more distinct body of scholarship. We acknowledge that the effort to promote regional and global perspectives on PSM is more than the sum of journal submissions. It is about working closely with scholars in non-Western institutions, encouraging research in under-represented contexts, building ongoing conversations among colleagues spanning institutional, geographical, and ideological boundaries. This is especially pertinent in the post-pandemic world that saw the emergence of new work modes, management challenges, budgetary restrictions, and the rise of artificial intelligence (AI). In the first special issue of Asia Pacific Journal of Public Administration on public service motivation, published in September 2022 (V44.2), we featured articles that focused on the global relevance of the concept. This second special issue on public service motivation emphasises regional perspectives, It includes four articles addressing gaps in PSM scholarship drawing on a variety of perspectives, and exploring the empirical nature of PSM situated in China, Pakistan, Turkey, and Vietnam. Each article brings a unique perspective on PSM and goes beyond simply testing it in a different context. We note the emergence of two distinct themes in this special issue: the role of societal and religious values in shaping PSM, and the relationship of PSM with other important variables that yield useful public management lessons. Both themes are important, timely, ASIA PACIFIC JOURNAL OF PUBLIC ADMINISTRATI
公共服务动机(PSM)的概念是在三十多年前提出的。尽管该领域继续由美国和西欧的研究主导,但越来越多的研究利用来自其他地方的数据,逐渐扩大了PSM的地理范围。随着这项最近的研究,该领域已经开始响应PSM创始人(Perry, 2014)的呼吁,对他所谓的“多激励”设置进行更多的研究,由于历史和文化因素,PSM的地位不太清楚。Van der Wal(2015)对非西方PSM学术进行了首次系统回顾,即在美国、西欧、澳大利亚和新西兰以外发表的研究,发表在著名的英语媒体上。Van der Wal(2015)对目前的研究状况进行了评估,并提出了研究议程。该议程包含三个关键领域:(1)文化价值观和社会倾向;(2)不同类型激励因素之间的分布和相互作用;(3)发展中政治经济中PSM、公共服务精神和制度之间的关系。在最近的后续评论中,Mussagulova和Van der Wal(2021)注意到PSM奖学金在全球范围内的进一步扩展和扩展。他们特别指出,非西方的PSM研究正在增长,并且越来越多地使用上下文变量来解释与西方研究结果的差异。话虽如此,我们仍有充分的机会利用背景和地区的特殊性来建立一个更独特的学术体系。我们承认,促进对PSM的区域和全球观点的努力不仅仅是期刊投稿的总和。它是关于与非西方机构的学者密切合作,鼓励在代表性不足的背景下进行研究,在跨越机构、地理和意识形态界限的同事之间建立持续的对话。大流行后的世界出现了新的工作模式、管理挑战、预算限制和人工智能(AI)的兴起,这一点尤其重要。在《亚太公共管理杂志》于2022年9月出版的第一期公共服务动机特刊(V44.2)中,我们重点介绍了这一概念的全球相关性。关于公共服务动机的第二期特刊强调了区域视角,它包括四篇文章,从各种角度解决了PSM奖学金的差距,并探讨了位于中国、巴基斯坦、土耳其和越南的PSM的实证性质。每篇文章都介绍了PSM的独特视角,并超越了在不同上下文中简单地对其进行测试。我们注意到在本期特刊中出现了两个截然不同的主题:社会和宗教价值观在形成PSM中的作用,以及PSM与其他产生有用公共管理经验的重要变量的关系。这两个主题都很重要,也很及时,《亚太公共行政学报》2023年第45卷第1期。3, 244-247 https://doi.org/10.1080/23276665.2023.2237619
{"title":"Developing public service motivation in the non-Western world","authors":"Zeger van der Wal, Assel Mussagulova","doi":"10.1080/23276665.2023.2237619","DOIUrl":"https://doi.org/10.1080/23276665.2023.2237619","url":null,"abstract":"The concept of public service motivation (PSM) was introduced more than three decades ago. Although the field continues to be dominated by research from the US and Western Europe, a growing number of studies utilise data from elsewhere, gradually expanding the geography of PSM. With this recent research, the field has started to answer the call of PSM’s founder (Perry, 2014) for more research into what he called “multi-incentive” settings, where the status of PSM is less clear due to historical and cultural factors. In the first systematic review of non-Western PSM scholarship, namely, research published outside the US, Western Europe, Australia, and New Zealand published in reputable English-language outlets, Van der Wal (2015) appraised the state of the art and proposed a research agenda. This agenda contained three key areas: (1) cultural values and societal disposition, (2) distribution and interplay between different types of motivators, and (3) relations between PSM, public service ethos, and institutions in developing political economies. In a recent follow up review, Mussagulova and Van der Wal (2021) noted a further extension and expansion of PSM scholarship across the globe. In particular, they reported that non-Western PSM scholarship is growing, and increasingly using contextual variables to explain variance in findings in comparison with Western studies. That being said, ample opportunity remains for leveraging contextual and regional particularities to build a more distinct body of scholarship. We acknowledge that the effort to promote regional and global perspectives on PSM is more than the sum of journal submissions. It is about working closely with scholars in non-Western institutions, encouraging research in under-represented contexts, building ongoing conversations among colleagues spanning institutional, geographical, and ideological boundaries. This is especially pertinent in the post-pandemic world that saw the emergence of new work modes, management challenges, budgetary restrictions, and the rise of artificial intelligence (AI). In the first special issue of Asia Pacific Journal of Public Administration on public service motivation, published in September 2022 (V44.2), we featured articles that focused on the global relevance of the concept. This second special issue on public service motivation emphasises regional perspectives, It includes four articles addressing gaps in PSM scholarship drawing on a variety of perspectives, and exploring the empirical nature of PSM situated in China, Pakistan, Turkey, and Vietnam. Each article brings a unique perspective on PSM and goes beyond simply testing it in a different context. We note the emergence of two distinct themes in this special issue: the role of societal and religious values in shaping PSM, and the relationship of PSM with other important variables that yield useful public management lessons. Both themes are important, timely, ASIA PACIFIC JOURNAL OF PUBLIC ADMINISTRATI","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"10 1","pages":"244 - 247"},"PeriodicalIF":2.9,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88627404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-29DOI: 10.1080/23276665.2023.2229924
T. Nguyen, Tu Phuoc Truong
{"title":"Linking Public Service Motivation, Perceived External Career Barriers, and Public-Sector Attraction","authors":"T. Nguyen, Tu Phuoc Truong","doi":"10.1080/23276665.2023.2229924","DOIUrl":"https://doi.org/10.1080/23276665.2023.2229924","url":null,"abstract":"","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"29 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89170977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.1080/23276665.2023.2228435
Jesse W. Campbell, Y. Ahn
ABSTRACT Although administrative burden has been studied in relation to social policy, the experience of policy implementation as onerous is relevant to all policy domains, and citizens can experience burden in virtually any encounter with the state. Moreover, perceptions of administrative burden can be influenced by administrative values, such as efficiency. Burden tolerance captures an individual’s belief that the compliance, learning, and psychological costs associated with policy implementation are legitimate and functional, and consequently their willingness to impose these costs on policy targets. We hypothesise that burden tolerance is conditioned by both policy implementation domain and the efficiency of the implementing organisation. Additionally, we link bureaucratic personality, or the tendency to view rules as intrinsically desirable and legitimate, to burden tolerance. We test our hypotheses using a representative sample of South Korean citizens and a survey experiment. Our results suggest that, first and contrary to our expectations, policy domain does not affect burden tolerance. Second, knowledge about inefficiency negatively affects tolerance. Third, bureaucratic personality is positively related to tolerance. We also discuss the contextual aspects of administrative burden, and particularly how the East Asian and Korean policy context may have implications for the generalisability of the administrative burden concept.
{"title":"What factors underlie burden tolerance in South Korea? Policy implementation domain, administrative efficiency, and bureaucratic personality","authors":"Jesse W. Campbell, Y. Ahn","doi":"10.1080/23276665.2023.2228435","DOIUrl":"https://doi.org/10.1080/23276665.2023.2228435","url":null,"abstract":"ABSTRACT Although administrative burden has been studied in relation to social policy, the experience of policy implementation as onerous is relevant to all policy domains, and citizens can experience burden in virtually any encounter with the state. Moreover, perceptions of administrative burden can be influenced by administrative values, such as efficiency. Burden tolerance captures an individual’s belief that the compliance, learning, and psychological costs associated with policy implementation are legitimate and functional, and consequently their willingness to impose these costs on policy targets. We hypothesise that burden tolerance is conditioned by both policy implementation domain and the efficiency of the implementing organisation. Additionally, we link bureaucratic personality, or the tendency to view rules as intrinsically desirable and legitimate, to burden tolerance. We test our hypotheses using a representative sample of South Korean citizens and a survey experiment. Our results suggest that, first and contrary to our expectations, policy domain does not affect burden tolerance. Second, knowledge about inefficiency negatively affects tolerance. Third, bureaucratic personality is positively related to tolerance. We also discuss the contextual aspects of administrative burden, and particularly how the East Asian and Korean policy context may have implications for the generalisability of the administrative burden concept.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"359 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80202451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-02DOI: 10.1080/23276665.2023.2214825
Junesoo Lee, Jongwoo Chung, Booyuel Kim
{"title":"Leaders need to be led: complementary followership in the context of community-driven development program","authors":"Junesoo Lee, Jongwoo Chung, Booyuel Kim","doi":"10.1080/23276665.2023.2214825","DOIUrl":"https://doi.org/10.1080/23276665.2023.2214825","url":null,"abstract":"","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"256 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86326319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Improving the performance accountability of government agencies is one of the important challenges faced in the era of demands for quality public services. The Bandung Regency Government as one of the regions in Indonesia also faces similar challenges. Therefore, this study aims to analyze the performance accountability of government agencies in the Bandung Regency Government. Researchers used quantitative research. Research Subject The research subject is a line or research boundary that is useful for researchers in determining objects or people as the point of attachment of research variables. Bandung Regency Civil Service Police Unit Office. Regional Technical Institutions The determination of the sample was carried out based on consideration of the significance of the agency in the delivery of public services and the representativeness of various government sectors. In selecting the sample, it is also necessary to consider the variation in the size of agencies as well as the diversity of their functions and responsibilities to cover various aspects of relevant public services. The results showed that the condition of performance accountability of government agencies in the Bandung Regency Government still needs to be improved. Factors that influence performance accountability include good leadership and management, effective internal control systems, public participation in supervision, and financial transparency and accountability.
{"title":"THE EFFECT OF ACCOUNTABILITY ON EMPLOYEE PERFORMANCE IN GOVERNMENT AGENCIES","authors":"Meti Mediyastuti Sofyan","doi":"10.61317/jc.v2i1.55","DOIUrl":"https://doi.org/10.61317/jc.v2i1.55","url":null,"abstract":"Improving the performance accountability of government agencies is one of the important challenges faced in the era of demands for quality public services. The Bandung Regency Government as one of the regions in Indonesia also faces similar challenges. Therefore, this study aims to analyze the performance accountability of government agencies in the Bandung Regency Government. Researchers used quantitative research. Research Subject The research subject is a line or research boundary that is useful for researchers in determining objects or people as the point of attachment of research variables. Bandung Regency Civil Service Police Unit Office. Regional Technical Institutions The determination of the sample was carried out based on consideration of the significance of the agency in the delivery of public services and the representativeness of various government sectors. In selecting the sample, it is also necessary to consider the variation in the size of agencies as well as the diversity of their functions and responsibilities to cover various aspects of relevant public services. The results showed that the condition of performance accountability of government agencies in the Bandung Regency Government still needs to be improved. Factors that influence performance accountability include good leadership and management, effective internal control systems, public participation in supervision, and financial transparency and accountability.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"685 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76874637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}