This article discusses the impact and implications of ‘I’m a Local…’, an initiative developed in partnership between a regional university, a refugee resettlement community organisation and former refugees from African nations in a regional Australian community. The initiative sought to improve understandings about refugees, acknowledge their contributions to Australian society and support local, inclusive cultures. It included the development of public resources exploring the process of former refugees in establishing a sense of belonging and becoming ‘locals’. Racialised ‘Others’ continue to be excluded from ‘belonging’ within Australian communities at a wide range of practical and symbolic levels, so it remains an ongoing challenge to broaden the experience of belonging, challenge the borders erected around ‘local’ identities, and work to transform Australia’s post-colonial paradigm. ‘I’m a Local…’ provides an instructive example of how change agents from different sectors working collaboratively can dismantle prevailing discourses and affirm more inclusive and hopeful futures.
{"title":"‘I’m a Local…’","authors":"L. Anderson, Rob Cumings, Kathomi Gatwiri","doi":"10.5130/ccs.v11.i2.6665","DOIUrl":"https://doi.org/10.5130/ccs.v11.i2.6665","url":null,"abstract":"This article discusses the impact and implications of ‘I’m a Local…’, an initiative developed in partnership between a regional university, a refugee resettlement community organisation and former refugees from African nations in a regional Australian community. The initiative sought to improve understandings about refugees, acknowledge their contributions to Australian society and support local, inclusive cultures. It included the development of public resources exploring the process of former refugees in establishing a sense of belonging and becoming ‘locals’. Racialised ‘Others’ continue to be excluded from ‘belonging’ within Australian communities at a wide range of practical and symbolic levels, so it remains an ongoing challenge to broaden the experience of belonging, challenge the borders erected around ‘local’ identities, and work to transform Australia’s post-colonial paradigm. ‘I’m a Local…’ provides an instructive example of how change agents from different sectors working collaboratively can dismantle prevailing discourses and affirm more inclusive and hopeful futures.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":"275 3","pages":""},"PeriodicalIF":0.6,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/ccs.v11.i2.6665","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41280518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bias Crime is crime where the victim is targeted because of an aspect of their identity, including race, ethnicity, religion or sexuality. It is an extreme manifestation of cultural tension and conflict. Bias crime remains under-researched in Australia. While there has been some investigation into different types of bias crime, such as racist and homophobic offences, there is little analysis of the nature and extent of bias crime across these categories. For the first time, this article presents the results of a study into official records of bias crime held by the New South Wales Police Force. The study shows that crimes motivated by bias based on the victim’s race/ethnicity and religion are by far the most common types of bias crime reported in NSW. People from Asian, Indian/Pakistani and Muslim backgrounds are the most likely victims to report bias crime. The study also shows that there is much work to be done to encourage bias crime reporting amongst marginalised communities and improve the capacity of police to identify and accurately record bias crime. We argue that civil society has an important role to play in building partnerships with police to achieve positive change in the policing of bias crime.
{"title":"A Picture of Bias Crime in New South Wales","authors":"G. Mason","doi":"10.5130/CCS.V11.I1.6402","DOIUrl":"https://doi.org/10.5130/CCS.V11.I1.6402","url":null,"abstract":"Bias Crime is crime where the victim is targeted because of an aspect of their identity, including race, ethnicity, religion or sexuality. It is an extreme manifestation of cultural tension and conflict. Bias crime remains under-researched in Australia. While there has been some investigation into different types of bias crime, such as racist and homophobic offences, there is little analysis of the nature and extent of bias crime across these categories. For the first time, this article presents the results of a study into official records of bias crime held by the New South Wales Police Force. The study shows that crimes motivated by bias based on the victim’s race/ethnicity and religion are by far the most common types of bias crime reported in NSW. People from Asian, Indian/Pakistani and Muslim backgrounds are the most likely victims to report bias crime. The study also shows that there is much work to be done to encourage bias crime reporting amongst marginalised communities and improve the capacity of police to identify and accurately record bias crime. We argue that civil society has an important role to play in building partnerships with police to achieve positive change in the policing of bias crime.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V11.I1.6402","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44101972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human trafficking is a violation of human rights that takes many forms (U.S. Department of State, 2017). Participation in same-sector and multisector coalitions and collaborative counter-trafficking efforts are being actively encouraged by the aid industry globally. Working in partnership with other organizations within and across sectors is increasingly perceived as necessary. There is a wide variety of models for structuring and enacting multisector collaboration to counter human trafficking, but little is known yet about the effects of various models combined with the communication practices of leaders and members, on the functioning and outcomes of the collaborations, and most extant studies overlook the Global South. This paper helps redress the dearth of research on coalitions in the Global South through a multimethod, comparative analysis of three national level counter-trafficking coalitions (CTCs) operating in the regions of sub-Sahara Africa, Asia-Pacific Islands, and Southeast Asia. All three CTCs began in the civil society sector and are comprised primarily of nongovernmental organizations (NGOs). The primary research question addressed in this paper is: Through what structures and practices do NGO-led CTCs in Global South countries engage with public and private sector entities? Findings indicate similarities in the vulnerabilities of NGO-led CTCs in Global South countries, and the challenges they face in cross-sector interactions, but variations in the strategies they employ in those interactions. Each CTC engages the public and private sectors in their country in multiple ways: through membership in the CTC, partnerships with the CTC, and/or a range of engagement practices. Finally, NGO-led CTCs in the Global South engage in the kinds of cross-sector and local-global dynamics that are a key focus in critical cosmopolitan theorizing.
{"title":"Structures and Practices of Cross-Sector Engagement in Counter-Human Trafficking Coalitions in the Global South","authors":"K. Foot, Helen Sworn, Annjanette Alejano-Steele","doi":"10.5130/CCS.V11.I1.6259","DOIUrl":"https://doi.org/10.5130/CCS.V11.I1.6259","url":null,"abstract":"Human trafficking is a violation of human rights that takes many forms (U.S. Department of State, 2017). Participation in same-sector and multisector coalitions and collaborative counter-trafficking efforts are being actively encouraged by the aid industry globally. Working in partnership with other organizations within and across sectors is increasingly perceived as necessary. There is a wide variety of models for structuring and enacting multisector collaboration to counter human trafficking, but little is known yet about the effects of various models combined with the communication practices of leaders and members, on the functioning and outcomes of the collaborations, and most extant studies overlook the Global South. This paper helps redress the dearth of research on coalitions in the Global South through a multimethod, comparative analysis of three national level counter-trafficking coalitions (CTCs) operating in the regions of sub-Sahara Africa, Asia-Pacific Islands, and Southeast Asia. All three CTCs began in the civil society sector and are comprised primarily of nongovernmental organizations (NGOs). The primary research question addressed in this paper is: Through what structures and practices do NGO-led CTCs in Global South countries engage with public and private sector entities? Findings indicate similarities in the vulnerabilities of NGO-led CTCs in Global South countries, and the challenges they face in cross-sector interactions, but variations in the strategies they employ in those interactions. Each CTC engages the public and private sectors in their country in multiple ways: through membership in the CTC, partnerships with the CTC, and/or a range of engagement practices. Finally, NGO-led CTCs in the Global South engage in the kinds of cross-sector and local-global dynamics that are a key focus in critical cosmopolitan theorizing.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V11.I1.6259","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45907565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fake news, disinformation and propaganda (FDP) present an important threat to modern democratic societies and has critical an impact on the quality of public life. This article presents an organic approach to understanding of FDP. The approach builds up on the various similarities with virology where FDP is compared to a hostile virus which is spread in a certain environment and may penetrate into the human body. Based on the three pillars involving creation, spread and penetration the authors deliver in total 28 policy measures which will contribute to an information resilient society: a society which is aware of the manipulative or hostile content of information and which is encouraged by working with high quality information within the FDP hostile environment.
{"title":"Building An Information Resilient Society: An Organic Approach","authors":"Ondřej Filipec","doi":"10.5130/CCS.V11.I1.6065","DOIUrl":"https://doi.org/10.5130/CCS.V11.I1.6065","url":null,"abstract":"Fake news, disinformation and propaganda (FDP) present an important threat to modern democratic societies and has critical an impact on the quality of public life. This article presents an organic approach to understanding of FDP. The approach builds up on the various similarities with virology where FDP is compared to a hostile virus which is spread in a certain environment and may penetrate into the human body. Based on the three pillars involving creation, spread and penetration the authors deliver in total 28 policy measures which will contribute to an information resilient society: a society which is aware of the manipulative or hostile content of information and which is encouraged by working with high quality information within the FDP hostile environment.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V11.I1.6065","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45088498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The contributions of small local non-government organisations (NGOs) in countries at risk from climate change to knowledge creation and action on climate change are rarely considered. This study sought to remedy this by focusing on NGOs in member countries of the Climate Vulnerable Forum (CVF). Analysing data from Intended Nationally Determined Contributions (INDCs), NGO websites and email correspondence with NGO staff through a knowledge brokering typology, this study examines the ways in which local NGOs in five members of the CVF (Afghanistan, Bhutan, Kiribati, Nepal and Tuvalu) take action, generate new knowledge and understandings and contribute to the plans and actions of their government and the international community. The study found that local NGOs are involved in the creation of new knowledge both at the scientific and community level and engage in actions to support adaptation to climate change. However, there are differences in the approaches they take when making contributions to scientific knowledge and climate change debates. The findings of this study suggest the need to reconceptualise the role of local NGOs in small countries at risk from climate change.
{"title":"The Voices of Local NGOs in Climate Change Issues: Examples from Climate Vulnerable Nations","authors":"Ian M McGregor, H. Yerbury, A. Shahid","doi":"10.5130/CCS.V10.I3.6019","DOIUrl":"https://doi.org/10.5130/CCS.V10.I3.6019","url":null,"abstract":"The contributions of small local non-government organisations (NGOs) in countries at risk from climate change to knowledge creation and action on climate change are rarely considered. This study sought to remedy this by focusing on NGOs in member countries of the Climate Vulnerable Forum (CVF). Analysing data from Intended Nationally Determined Contributions (INDCs), NGO websites and email correspondence with NGO staff through a knowledge brokering typology, this study examines the ways in which local NGOs in five members of the CVF (Afghanistan, Bhutan, Kiribati, Nepal and Tuvalu) take action, generate new knowledge and understandings and contribute to the plans and actions of their government and the international community. The study found that local NGOs are involved in the creation of new knowledge both at the scientific and community level and engage in actions to support adaptation to climate change. However, there are differences in the approaches they take when making contributions to scientific knowledge and climate change debates. The findings of this study suggest the need to reconceptualise the role of local NGOs in small countries at risk from climate change.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":"1 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V10.I3.6019","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41767927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Starting with the premise that modern western notions of good governance may be misdirected within a context of traditional Asian civil societies, this article investigates third sector governance practices in Southeast Asia. Case studies from different data sources are presented to suggest that there is no one ideal form of governance or accountability in Southeast Asian third sector organisations. Applying a western lens can serve to deflect attention away from the ways in which contextual factors affect the thinking and practices of accountability of local actors. The paper concludes that a process of hybridisation in governance models is taking place in Southeast Asian societies.
{"title":"Third Sector Governance in Asia: Tracing Hybridity","authors":"J. Onyx, L. Coventry, Sue Kenny, I. Fanany","doi":"10.5130/CCS.V10.I3.5922","DOIUrl":"https://doi.org/10.5130/CCS.V10.I3.5922","url":null,"abstract":"Starting with the premise that modern western notions of good governance may be misdirected within a context of traditional Asian civil societies, this article investigates third sector governance practices in Southeast Asia. Case studies from different data sources are presented to suggest that there is no one ideal form of governance or accountability in Southeast Asian third sector organisations. Applying a western lens can serve to deflect attention away from the ways in which contextual factors affect the thinking and practices of accountability of local actors. The paper concludes that a process of hybridisation in governance models is taking place in Southeast Asian societies.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V10.I3.5922","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45810629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
My paper analyses historical processes to explore socially constructed discrimination and inequality against Amerasians, who were born to Korean women from U.S. Army service personnel in U.S. Military Camp Town (hereafter ‘Gijichon’) around Korean War, in the perspective of Korean Government policies. I shall discuss the elements which influenced the development of the situation of Amerasian by analyzing various sources including in-depth interviews and documents from their community. The significant finding of this study is that Korean Government contributed greatly to the presence of Amerasian by promoting the sex trade in Gijichon. However, they were not recognised as Koreans under the Nationality Act and their presence was officially concealed. A number of them were adopted into families overseas under the government policy of promoting international adoption. Moreover, the government separated them from the mainstream society by establishing Honhyeolin (mixed-blood) school and legally exempting them from the military service. The situation of Amerasian is still fragile as they are excluded from unprecedented support systems for ethnic minorities reflecting structural violence according to Galtung’s theory (Galtung 1969) and therefore, special consideration from Korean government is required.
{"title":"State Responsibility toward a Perpetual Minority: Amerasians in South Korea","authors":"Onjung Yang","doi":"10.5130/CCS.V10.I3.6054","DOIUrl":"https://doi.org/10.5130/CCS.V10.I3.6054","url":null,"abstract":"My paper analyses historical processes to explore socially constructed discrimination and inequality against Amerasians, who were born to Korean women from U.S. Army service personnel in U.S. Military Camp Town (hereafter ‘Gijichon’) around Korean War, in the perspective of Korean Government policies. I shall discuss the elements which influenced the development of the situation of Amerasian by analyzing various sources including in-depth interviews and documents from their community. The significant finding of this study is that Korean Government contributed greatly to the presence of Amerasian by promoting the sex trade in Gijichon. However, they were not recognised as Koreans under the Nationality Act and their presence was officially concealed. A number of them were adopted into families overseas under the government policy of promoting international adoption. Moreover, the government separated them from the mainstream society by establishing Honhyeolin (mixed-blood) school and legally exempting them from the military service. The situation of Amerasian is still fragile as they are excluded from unprecedented support systems for ethnic minorities reflecting structural violence according to Galtung’s theory (Galtung 1969) and therefore, special consideration from Korean government is required.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V10.I3.6054","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43931607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The alt-right claims it responsibly advocates for its positions while the Ku Klux Klan was “ad-hoc.” This allows them to accept the philosophy of white nationalism while rejecting comparisons with prior white nationalist organizations. I confront this by comparing the methodologies of alt-right trolls and the KKK. After studying each movement’s genesis in pranks done for amusement, I demonstrate that each uses threats to police behavior, encourages comradery around ethnic heritage, and manipulates politics to exclude voices from public deliberation. Differences between alt-right trolls and the KKK originate in the technologies they use, not out of a concern for responsible advocacy.
{"title":"The Ugliness of Trolls: Comparing the Methodologies of the Alt-Right and the Ku Klux Klan","authors":"Nathan Eckstrand","doi":"10.5130/CCS.V10.I3.6026","DOIUrl":"https://doi.org/10.5130/CCS.V10.I3.6026","url":null,"abstract":"The alt-right claims it responsibly advocates for its positions while the Ku Klux Klan was “ad-hoc.” This allows them to accept the philosophy of white nationalism while rejecting comparisons with prior white nationalist organizations. I confront this by comparing the methodologies of alt-right trolls and the KKK. After studying each movement’s genesis in pranks done for amusement, I demonstrate that each uses threats to police behavior, encourages comradery around ethnic heritage, and manipulates politics to exclude voices from public deliberation. Differences between alt-right trolls and the KKK originate in the technologies they use, not out of a concern for responsible advocacy.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V10.I3.6026","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43892793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Multiculturalism as a public policy framework depends on states identifying cultural differences among their citizens as salient for resource allocation, political participation and human rights. The adoption of multiculturalism as a term and a framework signifies the recognition of a politics of difference within a liberal democratic framework of identities and aspirations. Yet the national government in Australia unlike any other country with espoused policies of multiculturalism has chosen to have neither human rights nor multicultural, legislation. This paper argues that multicultural societies require either or both sets of legislation to ensure both symbolic affirmation and practical implementation. Taking inspirations from international, Australian State and Territory based multicultural and diversity legislations, and modelling on the Australian Workplace Gender Equality Act of 2012, this paper explores what should be included in a national multicultural legislation and how it could pragmatically operationalise in Australia to express multiculturalism’s emancipatory agenda.
{"title":"A Multicultural Act for Australia","authors":"L. L. Lim","doi":"10.5130/CCS.V10I2.5981","DOIUrl":"https://doi.org/10.5130/CCS.V10I2.5981","url":null,"abstract":"Multiculturalism as a public policy framework depends on states identifying cultural differences among their citizens as salient for resource allocation, political participation and human rights. The adoption of multiculturalism as a term and a framework signifies the recognition of a politics of difference within a liberal democratic framework of identities and aspirations. Yet the national government in Australia unlike any other country with espoused policies of multiculturalism has chosen to have neither human rights nor multicultural, legislation. This paper argues that multicultural societies require either or both sets of legislation to ensure both symbolic affirmation and practical implementation. Taking inspirations from international, Australian State and Territory based multicultural and diversity legislations, and modelling on the Australian Workplace Gender Equality Act of 2012, this paper explores what should be included in a national multicultural legislation and how it could pragmatically operationalise in Australia to express multiculturalism’s emancipatory agenda.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2018-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V10I2.5981","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45389975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research investigates organisations' ability to be inclusive. It seeks to isolate the conditions necessary for inclusion of the organisation's publics who identify with disability and who come from a non-English speaking background given they can be estranged. This is achieved through a case study of a service organisation that is obliged to engage with its publics and has a strategy to do so. Data were gathered from the organisation's documentation and interviews with instigators of policies and processes. Feedback from the organisation's clients was collected, focusing on their experience of being engaged and included given norms of inclusion may not be shared. A thematic analysis was undertaken of the data to isolate themes on inclusion. Themes revealed: a culture of inclusion; a policy that encouraged an exchange; and processes established by professionals with expertise to design and promote inclusion beyond their usual publics.
{"title":"Estranged but not strangers: Challenging organisational norms of access for people with disability and people from a NESB","authors":"V. Bamford","doi":"10.5130/CCS.V10I2.5938","DOIUrl":"https://doi.org/10.5130/CCS.V10I2.5938","url":null,"abstract":"This research investigates organisations' ability to be inclusive. It seeks to isolate the conditions necessary for inclusion of the organisation's publics who identify with disability and who come from a non-English speaking background given they can be estranged. This is achieved through a case study of a service organisation that is obliged to engage with its publics and has a strategy to do so. Data were gathered from the organisation's documentation and interviews with instigators of policies and processes. Feedback from the organisation's clients was collected, focusing on their experience of being engaged and included given norms of inclusion may not be shared. A thematic analysis was undertaken of the data to isolate themes on inclusion. Themes revealed: a culture of inclusion; a policy that encouraged an exchange; and processes established by professionals with expertise to design and promote inclusion beyond their usual publics.","PeriodicalId":43957,"journal":{"name":"Cosmopolitan Civil Societies-An Interdisciplinary Journal","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2018-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.5130/CCS.V10I2.5938","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41919209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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