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What are the determinants of interpersonal trust in dyadic negotiations? Meta-analytic evidence and implications for future research 二元谈判中人际信任的决定因素是什么?元分析证据及其对未来研究的启示
IF 1.4 Q2 Psychology Pub Date : 2017-01-02 DOI: 10.1080/21515581.2017.1285241
S. Lu, D. Kong, D. Ferrin, K. Dirks
ABSTRACT Given the practical importance of interpersonal trust in dyadic negotiations, scholars have increasingly turned their attention to the study of determinants of trust in negotiations. However, research in this area has not been well connected or integrated, which limits the ability of scholars and practitioners to ascertain the state of current scientific knowledge and identify questions for future research. Based on attribution theory and social exchange theory, we present a conceptual framework for understanding how a variety of factors combine to influence the development of interpersonal trust in dyadic negotiations. Then, to verify the conceptual framework, we identified and meta-analysed findings from a total of 25 independent studies of determinants of trust in negotiations. The meta-analyses provided support for two of the three factors in the conceptual framework – trustor attributes and shared attributes – that are likely to influence an individual’s trust in a negotiation partner. The framework and findings provide valuable scientific insights on trust and negotiation, and also valuable practical insights for negotiation practitioners.
鉴于人际信任在二元谈判中的实际重要性,学者们越来越多地将注意力转向对谈判中信任决定因素的研究。然而,这一领域的研究没有很好地联系或整合,这限制了学者和从业者确定当前科学知识状况和确定未来研究问题的能力。基于归因理论和社会交换理论,我们提出了一个概念框架来理解在二元谈判中,各种因素如何结合在一起影响人际信任的发展。然后,为了验证概念框架,我们确定并元分析了总共25项关于谈判中信任决定因素的独立研究的结果。元分析支持了概念框架中可能影响个人对谈判伙伴信任的三个因素中的两个——委托人属性和共享属性。该框架和研究结果为信任和谈判提供了有价值的科学见解,也为谈判从业者提供了宝贵的实践见解。
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引用次数: 41
Trust portfolio toward an integrative framework: the emerging themes of trust context and trust complexity 迈向整合框架的信任组合:信任背景与信任复杂性的新主题
IF 1.4 Q2 Psychology Pub Date : 2016-07-02 DOI: 10.1080/21515581.2016.1213954
P. Li
Before I introduce the articles published in the second issue of JTR in 2016, I would like to take the opportunity to share a couple of noteworthy news items with you. First, the number of submissions in the first half of this year (up to the end of June) has substantially increased, already higher than the number for the whole of 2015. This may be related to the inclusion of JTR in the journal list in the Academic Journal Guide 2015 from the Association of Business Schools (ABS) in UK, thus the higher recognition of JTR due to the greater exposure of the ABS listing. I hope this momentum will continue in the rest of this year and also in years to come. Second, it is my great pleasure to congratulate Neve Isaeva from the University of Birmingham for winning the privileged award, theMichael K. O’Rourke Best Publication Award, which is to recognise the outstanding achievement in the publication of a postgraduate researcher. Neve received the 2016 award for the best publication in the College of Social Sciences, and this article was published in JTR as a special-forum article (Isaeva, Bachmann, Bristow, & Saunders, 2015). Only five winners are selected each year for this award, one for each of the five colleges at the University of Birmingham with approximately 5000 postgraduate research students. I strongly recommend this award-winning article to all JTR readers, and in fact would like to share with you again my view on this article as published in the second issue of JTR in 2015 (Li, 2015a):
在介绍《JTR》2016年第2期发表的文章之前,我想借此机会与大家分享几条值得关注的新闻。首先,今年上半年(截至6月底)的提交数量大幅增加,已经高于2015年全年的数量。这可能与JTR被列入英国商学院协会(ABS) 2015年学术期刊指南的期刊名单有关,因此,由于ABS名单的曝光率更高,JTR的认受性更高。我希望这一势头将在今年剩余时间和未来几年继续下去。其次,我非常高兴地祝贺伯明翰大学的Neve Isaeva获得michael K. O 'Rourke最佳出版物奖,这是为了表彰研究生研究人员在出版方面的杰出成就。Neve获得2016年社会科学学院最佳出版物奖,这篇文章作为特别论坛文章发表在JTR上(Isaeva, Bachmann, Bristow, & Saunders, 2015)。该奖项每年只选出五名获奖者,伯明翰大学五个学院各选出一名,共有约5000名研究生。我向所有JTR的读者强烈推荐这篇获奖的文章,事实上,我想再次与您分享我对这篇发表在2015年第二期JTR (Li, 2015a)的文章的看法:
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引用次数: 5
Developing trust in close personal relationships: ethnic Chinese’s experiences 在亲密的人际关系中建立信任:华人的经验
IF 1.4 Q2 Psychology Pub Date : 2016-07-02 DOI: 10.1080/21515581.2016.1207543
J. Chang, Honggang Yang, Kuang‐Hui Yeh, Shih-Chi Hsu
ABSTRACT This study seeks to understand and describe the essences of the experience of trust development in close personal relationships. A review of the literature reveals that prior Western studies emphasised the processes of trust development, while prior Chinese studies focused on actions that need to be taken to develop trust. In addition, most prior trust development studies were confined to workplace, exchange and acquaintance relationships. To fill the gaps, this empirical study seeks to understand how trust develops in close relationships between parents and children, married couples, romantic partners and close friends. It employs a qualitative phenomenological method to collect data through in-depth interviews with 14 Chinese adults in Taiwan who have successfully developed trust in these close relationships. The findings revealed that trust development involves not only demonstrating trustworthiness through meeting expectations based on roles, norms and needs but also engaging in effective communication in times of change and conflict. The findings advance the existing knowledge of trust development by providing a comprehensive, action-taking model with applicability to broader close relationships under-studied by prior researchers. They have implications on trust development strategies in the Chinese context that are critical for Westerners to know as they do business with the Chinese.
摘要本研究旨在了解和描述亲密人际关系中信任发展经验的本质。回顾文献发现,先前的西方研究强调信任发展的过程,而先前的中国研究则侧重于发展信任所需采取的行动。此外,大多数先前的信任发展研究仅限于工作场所,交换和熟人关系。为了填补这一空白,本实证研究试图了解信任是如何在父母与子女、已婚夫妇、浪漫伴侣和亲密朋友之间的亲密关系中发展的。本研究采用质性现象学方法,透过深度访谈14位在台湾成功建立亲密关系信任的中国成年人,收集资料。研究结果表明,信任发展不仅包括通过满足基于角色、规范和需求的期望来展示可信度,还包括在变化和冲突时期进行有效的沟通。研究结果提供了一个全面的、采取行动的模型,适用于先前研究人员研究过的更广泛的亲密关系,从而推进了信任发展的现有知识。它们对中国背景下的信任发展策略有影响,这对西方人在与中国人做生意时了解至关重要。
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引用次数: 7
Why don’t all high-trust networks achieve strong network benefits? A case-based exploration of cooperation in Norwegian SME networks 为什么不是所有的高信任网络都能实现强大的网络效益?基于案例的挪威中小企业网络合作探索
IF 1.4 Q2 Psychology Pub Date : 2016-07-02 DOI: 10.1080/21515581.2016.1213173
A. Gausdal, Helge Svare, Guido Möllering
ABSTRACT This paper explores the interactions between three focal constructs: network trust, network cooperation and network benefits. While positive interactions between these constructs are generally recognised, a deeper understanding is needed why high trust does not always coincide with high levels of cooperation and benefits in networks. Based on qualitative and survey data gathered from three Norwegian small and medium-sized enterprise (SME) networks, this paper contributes to the process theory of inter-organisational relationships by showing how network trust, cooperation and benefits interact in various ways in ongoing networks, leading to a more nuanced understanding of the relative and changing impact of each of the three focal constructs on the other constructs. In particular, trust facilitates cooperative initiatives that promise real network benefits which subsequently reinforce trust, especially when network members are smaller firms and the network has many members.
本文探讨了网络信任、网络合作和网络利益这三个核心结构之间的相互作用。虽然这些结构之间的积极互动通常是公认的,但需要更深入地理解为什么高度信任并不总是与网络中的高水平合作和利益相一致。基于从三个挪威中小企业(SME)网络收集的定性和调查数据,本文通过展示网络信任、合作和利益如何在持续网络中以各种方式相互作用,从而更细致地了解三个重点结构对其他结构的相对和变化影响,从而为组织间关系的过程理论做出了贡献。特别是,信任促进合作倡议,承诺真正的网络利益,随后加强信任,特别是当网络成员是较小的公司和网络有许多成员时。
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引用次数: 23
Trust in public institutions – spillover and bandwidth 对公共机构的信任——溢出效应和带宽
IF 1.4 Q2 Psychology Pub Date : 2016-04-04 DOI: 10.1080/21515581.2016.1156546
H. Høyer, E. Mønness
ABSTRACT The article raises the question of whether there is a relationship between the trust that citizens have in people and the trust they have in various institutions such as public administration and media/press. The data were collected from two major surveys, and the universe is limited to citizens of two Norwegian counties. The analyses show that there is a spillover effect between the trust that citizens have in people and institutions (in general) and the degree of trust citizens have in the various particular institutions. Trust between persons, and between persons and institutions, appears to have a bandwidth-type structure. These aspects or factors can be grouped into personal trust, public institutional trust and media/press trust. These different factors are correlated with each other.
本文提出了一个问题,即公民对人的信任与他们对公共行政和媒体/新闻等各种机构的信任之间是否存在关系。这些数据是从两个主要调查中收集的,而且宇宙仅限于挪威两个县的公民。分析表明,公民对人和机构(一般)的信任程度与公民对各种特定机构的信任程度之间存在溢出效应。人与人之间以及人与人与机构之间的信任似乎具有带宽型结构。这些方面或因素可分为个人信任、公共机构信任和媒体/新闻信任。这些不同的因素是相互关联的。
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引用次数: 15
The dimensionality of trust-relevant constructs in four institutional domains: results from confirmatory factor analyses 四个制度领域中信任相关构式的维度:验证性因子分析的结果
IF 1.4 Q2 Psychology Pub Date : 2016-03-31 DOI: 10.1080/21515581.2016.1151359
L. PytlikZillig, Joseph A. Hamm, Ellie Shockley, M. Herian, T. Neal, Christopher D. Kimbrough, A. Tomkins, B. Bornstein
ABSTRACT Using confirmatory factor analyses and multiple indicators per construct, we examined a number of theoretically derived factor structures pertaining to numerous trust-relevant constructs (from 9 to 12) across four institutional contexts (police, local governance, natural resources, state governance) and multiple participant-types (college students via an online survey, community residents as part of a city's budget engagement activity, a random sample of rural landowners, and a national sample of adult Americans via an Amazon Mechanical Turk study). Across studies, a number of common findings emerged. First, the best fitting models in each study maintained separate factors for each trust-relevant construct. Furthermore, post hoc analyses involving addition of higher-order factors tended to fit better than collapsing of factors. Second, dispositional trust was easily distinguishable from the other trust-related constructs, and positive and negative constructs were often distinguishable. However, the items reflecting positive trust attitude constructs or positive trustworthiness perceptions showed low discriminant validity. Differences in findings between studies raise questions warranting further investigation in future research, including differences in correlations among latent constructs varying from very high (e.g. 12 inter-factor correlations above .9 in Study 2) to more moderate (e.g. only three correlations above .8 in Study 4). Further, the results from one study (Study 4) suggested that legitimacy, fairness, and voice were especially highly correlated and may form a single higher-order factor, but the other studies did not. Future research is needed to determine when and why different higher-order factor structures may emerge in different institutional contexts or with different samples.
利用验证性因子分析和每个结构的多个指标,我们在四种制度背景(警察、地方治理、自然资源、国家治理)和多种参与者类型(通过在线调查的大学生、作为城市预算参与活动一部分的社区居民、农村土地所有者的随机样本)中,检验了与众多信任相关结构(从9到12)相关的理论推导因子结构。以及通过亚马逊土耳其机器人(Amazon Mechanical Turk)研究的全美成年美国人样本)。在各种研究中,出现了一些共同的发现。首先,每个研究中的最佳拟合模型为每个信任相关结构保持了单独的因素。此外,事后分析涉及高阶因素的增加往往比崩溃的因素更适合。第二,性格信任与其他信任相关构念容易区分,积极构念和消极构念往往容易区分。而反映正面信任态度建构或正面信任知觉的项目,其判别效度较低。研究结果之间的差异提出了需要在未来研究中进一步调查的问题,包括潜在构式之间的相关性差异,从非常高的(例如,研究2中有12个因素间相关性高于0.9)到更温和的(例如,研究4中只有3个相关性高于0.8)。此外,一项研究(研究4)的结果表明,合法性、公平性和发言权尤其高度相关,可能形成一个单一的高阶因素。但其他研究没有。未来的研究需要确定何时以及为什么不同的高阶因子结构可能出现在不同的制度背景或不同的样本。
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引用次数: 36
Empowerment in veterinary clinics: the role of trust in delegation† 兽医诊所的授权:信任在授权中的作用
IF 1.4 Q2 Psychology Pub Date : 2016-01-02 DOI: 10.1080/21515581.2016.1153479
F. Schoorman, R. Mayer, J. H. Davis, Peter Ping Li
ABSTRACT Several authors have suggested that trust is important to empowerment. This research develops the theoretical relationship between empowerment and trust. Trust, defined as a willingness to be vulnerable, was found to contribute to managers’ taking greater risks in their relationships with their employees through increased delegation of authority. Results show strong support that trust for an employee is a function of the employee’s perceived ability, benevolence, and integrity, as well as the manager’s propensity to trust.
一些作者认为信任对授权很重要。本研究发展授权与信任之间的理论关系。研究发现,信任(被定义为愿意示弱)有助于管理者通过增加授权,在与员工的关系中承担更大的风险。研究结果有力地支持了员工的信任与员工的感知能力、仁慈和正直以及管理者的信任倾向有关。
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引用次数: 59
On the influence of trust in predicting rural land owner cooperation with natural resource management institutions 信任对预测农村土地所有者与自然资源管理机构合作的影响
IF 1.4 Q2 Psychology Pub Date : 2016-01-02 DOI: 10.1080/21515581.2015.1108202
Joseph A. Hamm, Lesa Hoffman, A. Tomkins, B. Bornstein
Contemporary natural resource management (NRM) emphasises the role of the public in general and land owners in particular as voluntary participants in the process. Understanding the role of trust in voluntary cooperation is therefore critical, but the current state of the relevant literature is such that it fails to systematically address a few important issues. This inquiry sought to address these issues by presenting and testing a model of land owners’ trust in and cooperation with a NRM institution. The model hypothesises that the six major drivers of trust in this context (dispositional trust, care, competence, confidence, procedural fairness and salient values similarity) are distinct but correlated constructs that drive cooperation and whose effects are moderated by the sophistication (relevant knowledge and experience) of the trustor. The results provide complicated partial support for the hypotheses and suggest that (1) although the six constructs are separable, their effects on cooperation are not as distinct as expected; (2) the most important consideration for cooperation may, in fact, be a broader evaluation – potentially a willingness to be vulnerable to the target and (3) if sophistication is an important moderator of the effect of trust, it is likely to require only a low level of general sophistication about the target institution to encourage trustors to rely most strongly on their perceptions of the institution itself.
当代自然资源管理(NRM)强调公众的作用,特别是土地所有者作为自愿参与者的过程。因此,了解信任在自愿合作中的作用是至关重要的,但相关文献的现状是,它未能系统地解决几个重要问题。这项调查试图通过提出和测试土地所有者对一个NRM机构的信任和合作模式来解决这些问题。该模型假设,在这种情况下,信任的六个主要驱动因素(性格信任、关心、能力、信心、程序公平和显著价值相似性)是不同但相关的构式,它们驱动合作,其影响受到信任人的复杂程度(相关知识和经验)的调节。结果表明:(1)虽然六个构念是可分离的,但它们对合作的影响并不像预期的那样明显;(2)事实上,合作最重要的考虑可能是一个更广泛的评价——可能是对目标的脆弱性的意愿;(3)如果复杂程度是信任效果的重要调节因子,那么可能只需要对目标机构的一般复杂程度较低,就可以鼓励受托人最强烈地依赖他们对机构本身的看法。
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引用次数: 25
The holistic and contextual natures of trust: past, present, and future research 信任的整体和情境性质:过去、现在和未来的研究
IF 1.4 Q2 Psychology Pub Date : 2016-01-02 DOI: 10.1080/21515581.2016.1159966
P. Li
Welcome to the 6th year birthday of Journal of Trust Research! We have published five volumes already. In the past 5 years, we have published 33 regular articles, 12 specialforum articles, and 11 editorial essays, thus a total of 56 pieces. Among the 10 issues within the 5 volumes, we have 2 special issues. It is worth noting that most articles published in JTR either focus primarily on interpersonal trust or institutional trust, so the link between interpersonal trust and institutional trust has not been adequately explored. I am excited to report that the current issue has an article on the very topic. More importantly, I am honoured to report that the most impactful contributions from JTR so far seem to derive from three areas. First, JTR has published some of the most critical articles concerning the methodological issues of trust research. For example, JTR has published three key articles in this area: (1) ‘Measuring trust in organization research: Review and recommendations’ by Bill McEvily and Marco Torroiello (Volume 1, Issue 1, 2011); (2) ‘Development and validation of a propensity to trust scale’ by Lance Frazire, Paul Johnson, and Stav Fainshmidt (Volume 3, Issue 2, 2013); and (3) ‘Why the epistemologies of trust researchers matter’ by Neve Isaeva, Reinhard Bachmann, Alexandra Bristow, and Mark Saunders (Volume 5, Issue 2, 2015). We hope that JTR will continue this lead in publishing articles related to the methodological issues of trust research. Second, JTR has published three sets of debate articles. The first set is concerned with future directions for research on the link between interpersonal trust and institutional trust (the two special-forum debate articles were contributed by Reinhard Bachmann and Graham Dietz, published in Volume 1, Issue 2, 2011). The second set is concerned with the role of trust in government (the two special-forum debate articles were contributed by Russell Hardin and Guido Möllering, published in Volume 3, Issue 1, 2013). The third set is concerned with the institutionalisation of trust research (the special-forum debate articles were contributed by Don Ferrin and Vincenzo Perrone, published in Volume 3, Issue 2, 2013). Such debate articles tend to attract more attention than other articles as reflected in more downloads and more citations. To take full advantage of this special type of article, we will encourage and promote more debates over salient issues of trust research in the future. Third, JTR has published two special issues, both of which are interdisciplinary in nature, which is particularly appropriate given JTR’s role as an interdisciplinary trust journal. The first special issue (Volume 4, Issue 1, 2014) focuses on the role of trust in economics, especially the effect of trust on transaction costs (guest-edited by Guido Möllering). The second special issue (Volume 5, Issue 1, 2015) focuses on the role of trust in international relations (guest-edited by Hiski Haukkala, Johanna Vuorelma, and
欢迎来到信任研究杂志的六周年生日!我们已经出版了五卷。5年来,共发表常规文章33篇,专题论坛文章12篇,社论文章11篇,共计56篇。在5册的10期中,我们有2期特刊。值得注意的是,JTR上发表的大多数文章要么主要关注人际信任,要么主要关注制度信任,因此对人际信任与制度信任之间的联系没有进行充分的探讨。我很兴奋地告诉大家,本期杂志上有一篇关于这个话题的文章。更重要的是,我很荣幸地报告,JTR迄今为止最具影响力的贡献似乎来自三个领域。首先,JTR发表了一些关于信任研究方法问题的最重要的文章。例如,JTR在这一领域发表了三篇重要文章:(1)Bill McEvily和Marco Torroiello的“衡量组织研究中的信任:回顾和建议”(2011年第1卷第1期);(2) Lance Frazire, Paul Johnson和Stav Fainshmidt的“信任倾向量表的开发和验证”(第3卷,第2期,2013);(3) Neve Isaeva、Reinhard Bachmann、Alexandra Bristow和Mark Saunders合著的《为什么信任研究者的认识论很重要》(第5卷,2015年第2期)。我们希望JTR在发表与信任研究方法问题相关的文章方面继续保持这种领先地位。第二,JTR发表了三套辩论文章。第一组是关于人际信任和制度信任之间联系的未来研究方向(两篇特别论坛辩论文章由Reinhard Bachmann和Graham Dietz贡献,发表在2011年第1卷第2期)。第二组涉及信任在政府中的作用(两篇特别论坛辩论文章由罗素·哈丁和圭多Möllering贡献,发表于2013年第1期第3卷)。第三组与信任研究的制度化有关(特别论坛辩论文章由Don Ferrin和Vincenzo Perrone贡献,发表于2013年第3卷第2期)。这样的辩论文章往往比其他文章吸引更多的关注,这反映在更多的下载和更多的引用上。为了充分利用这一特殊类型的文章,我们将在未来鼓励和推动更多关于信任研究的突出问题的辩论。第三,JTR出版了两期特刊,都是跨学科性质的,这对于JTR作为跨学科信任期刊的角色来说尤为合适。第一期特刊(第4卷,第1期,2014年)侧重于信任在经济学中的作用,特别是信任对交易成本的影响(嘉宾编辑Guido Möllering)。第二期特刊(2015年第1期,第5卷)聚焦于信任在国际关系中的作用(客座编辑:希斯基·豪卡拉、约翰娜·沃雷尔玛和卡里娜·范德韦特林)。为了继续努力扩大跨学科的报道范围,我们正在计划更多的特刊,包括即将出版的关于
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引用次数: 11
Perspective: Empowerment in veterinary clinics: the role of trust in delegation 视角:兽医诊所的授权:信任在授权中的作用
IF 1.4 Q2 Psychology Pub Date : 2016-01-02 DOI: 10.1080/21515581.2016.1161887
F. Schoorman, R. Mayer, James H. Davis
The introduction and discussion of this paper reflect the state of the field two decades ago when the paper was presented. Some of the issues raised in the paper have seen considerable research sin...
本文的介绍和讨论反映了二十年前论文发表时该领域的状况。论文中提出的一些问题已经得到了相当多的研究……
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引用次数: 7
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Journal of Trust Research
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