Pub Date : 2018-07-19DOI: 10.1080/21515581.2018.1497516
Aaron C. Weinschenk, Christopher T. Dawes
ABSTRACT In this paper, we investigate the genetic and psychological underpinnings of generalized social trust, an orientation that refers to one's expectations about the trustworthiness of strangers. We make a number of contributions to the literature. First, using a new dataset containing information on a large sample of German twin pairs (N = 1980 pairs), we replicate previous studies on the heritability of social trust. Our analysis supports previous research showing modest heritability estimates for social trust. Second, we examine whether seven different psychological traits (openness, conscientiousness, extraversion, agreeableness, neuroticism, self-efficacy, and cognitive ability) are related to social trust, a number of which we find are correlated with trust in theoretically expected ways. Lastly, we estimate the extent to which genetic factors account for the correlation between psychological traits and social trust. We find evidence that genetic factors account for a large amount of the correlation between social trust and two psychological traits-agreeableness and neuroticism. In addition, we find that the correlation between cognitive ability and social trust is primarily due to common environment. Our results provide important insights on the underpinnings of social trust.
{"title":"The genetic and psychological underpinnings of generalized social trust","authors":"Aaron C. Weinschenk, Christopher T. Dawes","doi":"10.1080/21515581.2018.1497516","DOIUrl":"https://doi.org/10.1080/21515581.2018.1497516","url":null,"abstract":"ABSTRACT In this paper, we investigate the genetic and psychological underpinnings of generalized social trust, an orientation that refers to one's expectations about the trustworthiness of strangers. We make a number of contributions to the literature. First, using a new dataset containing information on a large sample of German twin pairs (N = 1980 pairs), we replicate previous studies on the heritability of social trust. Our analysis supports previous research showing modest heritability estimates for social trust. Second, we examine whether seven different psychological traits (openness, conscientiousness, extraversion, agreeableness, neuroticism, self-efficacy, and cognitive ability) are related to social trust, a number of which we find are correlated with trust in theoretically expected ways. Lastly, we estimate the extent to which genetic factors account for the correlation between psychological traits and social trust. We find evidence that genetic factors account for a large amount of the correlation between social trust and two psychological traits-agreeableness and neuroticism. In addition, we find that the correlation between cognitive ability and social trust is primarily due to common environment. Our results provide important insights on the underpinnings of social trust.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1497516","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46231622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-03DOI: 10.1080/21515581.2018.1504299
Lena Högberg, B. Sköld, Malin Tillmar
ABSTRACT Research into the dynamics of trust–control is still inconclusive. In this paper, we offer an in-depth understanding of how (dis)trust and control coevolve as embedded in multiple dimensions of context. The paper focuses on public markets, a context which is underrepresented in extant studies on trust and control. Our analysis is based on a longitudinal case study of interorganisational relationships (IOR) between boundary spanners representing purchaser and providers on a customer choice market for home care in a midsized municipality in Sweden. We identify, narrate and analyse critical incidents during seven years of the process. A conceptual framework contextualising the trust–control nexus of a public–private IOR is developed and utilised. We find that while the public–private IOR context requires control, control only enables deterrence trust from the municipal officers and only in individual providers. Interferential rather than symbiotic coevolution of trust and control is the dominating pattern. In addition, we find what we denote as mixed coevolution, where control simultaneously has positive and negative impact on trust. In our case in point, control enables trust in specific providers but this trust is not reciprocated due to experienced distrust on the category level.
{"title":"Contextualising the coevolution of (dis)trust and control – a longitudinal case study of a public market","authors":"Lena Högberg, B. Sköld, Malin Tillmar","doi":"10.1080/21515581.2018.1504299","DOIUrl":"https://doi.org/10.1080/21515581.2018.1504299","url":null,"abstract":"ABSTRACT Research into the dynamics of trust–control is still inconclusive. In this paper, we offer an in-depth understanding of how (dis)trust and control coevolve as embedded in multiple dimensions of context. The paper focuses on public markets, a context which is underrepresented in extant studies on trust and control. Our analysis is based on a longitudinal case study of interorganisational relationships (IOR) between boundary spanners representing purchaser and providers on a customer choice market for home care in a midsized municipality in Sweden. We identify, narrate and analyse critical incidents during seven years of the process. A conceptual framework contextualising the trust–control nexus of a public–private IOR is developed and utilised. We find that while the public–private IOR context requires control, control only enables deterrence trust from the municipal officers and only in individual providers. Interferential rather than symbiotic coevolution of trust and control is the dominating pattern. In addition, we find what we denote as mixed coevolution, where control simultaneously has positive and negative impact on trust. In our case in point, control enables trust in specific providers but this trust is not reciprocated due to experienced distrust on the category level.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1504299","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42026832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-03DOI: 10.1080/21515581.2018.1531657
Ashley Fulmer, K. Dirks
Levels of analysis has long been identified as a key feature of trust (Rousseau, Sitkin, Burt, & Camerer, 1998; Schoorman, Mayer, & Davis, 2007). Trust, as a product and driver of a relationship, by definition involves two or more parties (Ferris et al., 2009). Each party’s trust in another is subject to a host of influences across levels of analysis, ranging from dispositions at the individual level and history at the relationship level to norms at the network level and values at the institutional and societal levels, to name a few. The multilevel complexities only increase when we consider trust beyond interpersonal contexts, such as within a team, between different teams, within an organisation, and between different organisations. Despite this inherently multilevel nature, research on trust incorporating multiple levels of analysis remains limited, while research on trust at different levels of analysis, such as trust in teams and organisations, continues to develop independently with little cross-fertilisation (Fulmer & Gelfand, 2012). This isolation of trust at a single level of analysis ignoring processes and factors from other levels creates non-trivial gaps in our understanding of trust. As a few recent papers show, without a multilevel perspective, we cannot examine critical trust dynamics such as differences in trust within teams and the relationship between interpersonal trust and interorganisational trust. For instance, in a study of teams, De Jong and Dirks (2012) demonstrated how the effect of intra-team trust on team performance is contingent upon the asymmetry in trust between individual dyads. In a study of interorganisational relationships, Vanneste (2016) showed that indirect reciprocity between boundary spanners, where they give to those who give to others, facilitates interorganisational trust between groups of individuals. In addition to this theoretical imperative, from a practical point of view, a multilevel perspective is necessary to appreciate the role of trust in our changing environment. Individuals and institutions are frequently forced to respond to changes driven by factors at multiple levels. For example, trust in institutions has become more challenging as technology and social media change how people come together and share information. Individuals now have opportunities to engage in both formal and informal relationships through social media, and these relationships can change interpretations of the information from institutions as it shapes the trust that develops. Moreover, individuals and organisations face greater competition, and more rapid change in response to competition, which make trust more difficult to establish and maintain. The need to understand how trust functions in these multilevel frameworks continues to grow as trust holds promise to bridge differences across boundaries and through challenges.
{"title":"Multilevel trust: A theoretical and practical imperative","authors":"Ashley Fulmer, K. Dirks","doi":"10.1080/21515581.2018.1531657","DOIUrl":"https://doi.org/10.1080/21515581.2018.1531657","url":null,"abstract":"Levels of analysis has long been identified as a key feature of trust (Rousseau, Sitkin, Burt, & Camerer, 1998; Schoorman, Mayer, & Davis, 2007). Trust, as a product and driver of a relationship, by definition involves two or more parties (Ferris et al., 2009). Each party’s trust in another is subject to a host of influences across levels of analysis, ranging from dispositions at the individual level and history at the relationship level to norms at the network level and values at the institutional and societal levels, to name a few. The multilevel complexities only increase when we consider trust beyond interpersonal contexts, such as within a team, between different teams, within an organisation, and between different organisations. Despite this inherently multilevel nature, research on trust incorporating multiple levels of analysis remains limited, while research on trust at different levels of analysis, such as trust in teams and organisations, continues to develop independently with little cross-fertilisation (Fulmer & Gelfand, 2012). This isolation of trust at a single level of analysis ignoring processes and factors from other levels creates non-trivial gaps in our understanding of trust. As a few recent papers show, without a multilevel perspective, we cannot examine critical trust dynamics such as differences in trust within teams and the relationship between interpersonal trust and interorganisational trust. For instance, in a study of teams, De Jong and Dirks (2012) demonstrated how the effect of intra-team trust on team performance is contingent upon the asymmetry in trust between individual dyads. In a study of interorganisational relationships, Vanneste (2016) showed that indirect reciprocity between boundary spanners, where they give to those who give to others, facilitates interorganisational trust between groups of individuals. In addition to this theoretical imperative, from a practical point of view, a multilevel perspective is necessary to appreciate the role of trust in our changing environment. Individuals and institutions are frequently forced to respond to changes driven by factors at multiple levels. For example, trust in institutions has become more challenging as technology and social media change how people come together and share information. Individuals now have opportunities to engage in both formal and informal relationships through social media, and these relationships can change interpretations of the information from institutions as it shapes the trust that develops. Moreover, individuals and organisations face greater competition, and more rapid change in response to competition, which make trust more difficult to establish and maintain. The need to understand how trust functions in these multilevel frameworks continues to grow as trust holds promise to bridge differences across boundaries and through challenges.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1531657","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43464190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-03DOI: 10.1080/21515581.2018.1516557
M. Audrey Korsgaard, Jason Kautz, P. Bliese, Katarzyna Samson, Patrycjusz Kostyszyn
ABSTRACT Theory on trust development, dissolution, and restoration suggest that trust is a dynamic state that varies in predictable and often systematic ways. Empirical research, however, lags behind the theoretical development, particularly with respect to understanding the trajectory of trust. This article reviews theory on dynamics of trust and some of the limitations in empirical research on these theories. We then describe an established but underutilised longitudinal analytic method that promises to foster significant theoretical refinements. We provide an illustrative example and discuss implications for future research.
{"title":"Conceptualising time as a level of analysis: New directions in the analysis of trust dynamics","authors":"M. Audrey Korsgaard, Jason Kautz, P. Bliese, Katarzyna Samson, Patrycjusz Kostyszyn","doi":"10.1080/21515581.2018.1516557","DOIUrl":"https://doi.org/10.1080/21515581.2018.1516557","url":null,"abstract":"ABSTRACT Theory on trust development, dissolution, and restoration suggest that trust is a dynamic state that varies in predictable and often systematic ways. Empirical research, however, lags behind the theoretical development, particularly with respect to understanding the trajectory of trust. This article reviews theory on dynamics of trust and some of the limitations in empirical research on these theories. We then describe an established but underutilised longitudinal analytic method that promises to foster significant theoretical refinements. We provide an illustrative example and discuss implications for future research.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1516557","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48153979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-03DOI: 10.1080/21515581.2018.1531766
Fabrice Lumineau, Oliver Schilke
ABSTRACT This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.
{"title":"Trust development across levels of analysis: An embedded-agency perspective","authors":"Fabrice Lumineau, Oliver Schilke","doi":"10.1080/21515581.2018.1531766","DOIUrl":"https://doi.org/10.1080/21515581.2018.1531766","url":null,"abstract":"ABSTRACT This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1531766","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45569557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-03DOI: 10.1080/21515581.2018.1509009
Sari-Johanna Karhapää, T. Savolainen
ABSTRACT This paper introduces a model to study the trust development processes in intra-organisational relationships at multiple levels. The model is applied to explore a multi-level permeation of trust in a merger. More specifically, the empirical study focuses on how trust develops at different organisational levels in the context of a merger of two universities into one entity. The study applies a process view using qualitative longitudinal data analysed by a discourse analytical approach. The paper emphasises a dynamic nature of trust development suggesting that the discourse analysis approach applies particularly well to studying trust development as a dynamic process in the longitudinal case study setting. This paper contributes to trust research by adding to contextual process studies on trust development over time at different levels of the organisation. The findings show that trust permeates through the organisation influenced by interaction and the organisation-specific attributes that are manifested in the discursive practices of top management and the individual, group and organisation-level actions.
{"title":"Trust development processes in intra-organisational relationships: A multi-level permeation of trust in a merging university","authors":"Sari-Johanna Karhapää, T. Savolainen","doi":"10.1080/21515581.2018.1509009","DOIUrl":"https://doi.org/10.1080/21515581.2018.1509009","url":null,"abstract":"ABSTRACT This paper introduces a model to study the trust development processes in intra-organisational relationships at multiple levels. The model is applied to explore a multi-level permeation of trust in a merger. More specifically, the empirical study focuses on how trust develops at different organisational levels in the context of a merger of two universities into one entity. The study applies a process view using qualitative longitudinal data analysed by a discourse analytical approach. The paper emphasises a dynamic nature of trust development suggesting that the discourse analysis approach applies particularly well to studying trust development as a dynamic process in the longitudinal case study setting. This paper contributes to trust research by adding to contextual process studies on trust development over time at different levels of the organisation. The findings show that trust permeates through the organisation influenced by interaction and the organisation-specific attributes that are manifested in the discursive practices of top management and the individual, group and organisation-level actions.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1509009","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43168130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-25DOI: 10.1080/21515581.2018.1463229
Wen Wang, K. Mather, R. Seifert
ABSTRACT This article examines the moderating effect of collective trust in management on the relation between job insecurity (both objective and subjective) and employee outcomes (work-related anxiety and organisational commitment). This is contextualised in the modern British workplace which has seen increased employment insecurity and widespread cynicism. We use matched employer-employee data extracted from the British Workplace Employment Relations Survey (WERS) 2011, which includes over 16,000 employees from more than 1100 organisations. The multilevel analyses confirm that objective job insecurity (loss of important elements of a job such as cuts in pay, overtime, training, and working hours) are significantly correlated with high levels of work-related anxiety and lower levels of organisational commitment. These correlations are partially mediated by subjective job insecurity (perception of possible job loss). More importantly, collective trust in management (a consensus of management being reliable, honest and fair) significantly attenuates the negative impact of objective job insecurity on organisational commitment, and reduces the impact of subjective job insecurity on work-related anxiety. Theoretical and practical implications and limitations of these effects are discussed.
{"title":"Job insecurity, employee anxiety, and commitment: The moderating role of collective trust in management","authors":"Wen Wang, K. Mather, R. Seifert","doi":"10.1080/21515581.2018.1463229","DOIUrl":"https://doi.org/10.1080/21515581.2018.1463229","url":null,"abstract":"ABSTRACT This article examines the moderating effect of collective trust in management on the relation between job insecurity (both objective and subjective) and employee outcomes (work-related anxiety and organisational commitment). This is contextualised in the modern British workplace which has seen increased employment insecurity and widespread cynicism. We use matched employer-employee data extracted from the British Workplace Employment Relations Survey (WERS) 2011, which includes over 16,000 employees from more than 1100 organisations. The multilevel analyses confirm that objective job insecurity (loss of important elements of a job such as cuts in pay, overtime, training, and working hours) are significantly correlated with high levels of work-related anxiety and lower levels of organisational commitment. These correlations are partially mediated by subjective job insecurity (perception of possible job loss). More importantly, collective trust in management (a consensus of management being reliable, honest and fair) significantly attenuates the negative impact of objective job insecurity on organisational commitment, and reduces the impact of subjective job insecurity on work-related anxiety. Theoretical and practical implications and limitations of these effects are discussed.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1463229","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49095675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-01-02DOI: 10.1080/21515581.2018.1457534
Alistair Cole, Stuart Fox, R. Pasquier, I. Stafford
Trust has long been identified as an essential component of social, economic and political life. Since the mid-1990s, there has been renewed interest in the concept driven by its perceived decline and reengagement with concepts of social capital. The article acknowledges these debates, especially the general context of decline in trust in western democracies, including in France, our country case. It is framed to answer a more parsimonious question, however. The analysis developed within the paper considers political trust within multiple layers of government at a single point and therefore provides a clearer picture of how citizens engage with complex governance arrangements where the primary responsibility for specific policy areas is often unclear. While attempts to measure or evaluate levels of political trust have generally been applied to the local or national level or, within the European context, the EU level, the article breaks new ground, by looking at how political trust varies within a multi-level governmental system. This article, which reports findings from a major nationwide survey of trust in France, concludes that distinct logics of institutional orders matter more for political trust than socio-demographic explanations.
{"title":"Political trust in France’s multi-level government","authors":"Alistair Cole, Stuart Fox, R. Pasquier, I. Stafford","doi":"10.1080/21515581.2018.1457534","DOIUrl":"https://doi.org/10.1080/21515581.2018.1457534","url":null,"abstract":"Trust has long been identified as an essential component of social, economic and political life. Since the mid-1990s, there has been renewed interest in the concept driven by its perceived decline and reengagement with concepts of social capital. The article acknowledges these debates, especially the general context of decline in trust in western democracies, including in France, our country case. It is framed to answer a more parsimonious question, however. The analysis developed within the paper considers political trust within multiple layers of government at a single point and therefore provides a clearer picture of how citizens engage with complex governance arrangements where the primary responsibility for specific policy areas is often unclear. While attempts to measure or evaluate levels of political trust have generally been applied to the local or national level or, within the European context, the EU level, the article breaks new ground, by looking at how political trust varies within a multi-level governmental system. This article, which reports findings from a major nationwide survey of trust in France, concludes that distinct logics of institutional orders matter more for political trust than socio-demographic explanations.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/21515581.2018.1457534","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45434826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-01-02DOI: 10.1080/21515581.2018.1476870
Petra Ritzer-Angerer
The collapse of Lehman Brothers seriously damaged trust in financial institutions and markets: The financial markets’ crisis became a trust crisis, with its decline affecting general confidence in banks, bankers and financial markets. Accordingly, it has become necessary to undertake research into the investment decision, looking specifically at trust and how it can be rebuilt. There is strong evidence for trust's importance in investment decisions and the investment advisory industry generally, with banks’ advice to investors playing an important role within the overall decision-making process. When investment decisions ultimately turn out to be wrong, trust in advisors clearly becomes seriously damaged. This article explains why trust in financial markets is closely connected with trust in intermediaries: The model of intermediaries in trust developed by James S. Coleman is transferred to bankers offering their customers investment advice, confirming the requirement for trust in investment. Further insights concern the question of why trust is damaged when investment decisions turn out badly and in overcoming the financial crisis, why intermediaries are crucial components in the trust repair process. Ultimately, a financial crisis which becomes a serious trust crisis implies that, contrary to assumptions in standard neoclassical models, the irrelevance of trust can no longer be defended. Furthermore, this means that ‘calculative trust’ does actually exist.
雷曼兄弟的倒闭严重损害了人们对金融机构和市场的信任:金融市场危机演变为信任危机，信任危机的下降影响了人们对银行、银行家和金融市场的普遍信心。因此，有必要对投资决策进行研究，具体着眼于信任以及如何重建信任。有强有力的证据表明信托在投资决策和投资咨询行业的重要性，银行对投资者的建议在整个决策过程中发挥着重要作用。当投资决策最终被证明是错误的时候，对顾问的信任显然会受到严重损害。本文解释了为什么金融市场的信任与中介机构的信任密切相关:James S. Coleman发展的信托中介机构模型被转移到银行家向客户提供投资建议的过程中，确认了投资信任的要求。进一步的见解涉及以下问题:为什么当投资决策结果不佳时，信任会受到损害;在克服金融危机的过程中，为什么中介机构是信任修复过程中的关键组成部分。最终，一场演变为严重信任危机的金融危机意味着，与标准新古典主义模型的假设相反，信任的无关性无法再得到辩护。此外，这意味着“计算信任”确实存在。
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Pub Date : 2018-01-02DOI: 10.1080/21515581.2018.1489453
Guido Möllering
If you ever suspected that trust research might run out of topics or questions to be studied, come and visit the Journal of Trust Research’s Editorial Office where authors regularly amaze us with new issues, new contexts and new ideas they have discovered. Often the novelty does not lie so much in the fact that they address something completely unheard of, but in how they connect, dissect or recollect phenomena we would have thought are already well understood, yet apparently are not, once we take a closer look, take them somewhere else and recognise their complexity. The current journal issue showcases how much potential the extensive and diverse field of trust research (Möllering, 2017) holds for further exploration and refinement. In the following, I will preview the contents of this issue and highlight some other current developments in trust research.
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