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The critical factors of IT governance and its impact on organizational performance in Malaysian manufacturing industry 马来西亚制造业IT治理的关键因素及其对组织绩效的影响
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-19019
Bentolhoda Abdollahbeigi, F. Salehi
The purpose of this study is to examine the extent to which senior management's involvement and demographics of organizational affect the effectiveness of IT governance with the performance of organizations. This is a combination of exploratory and descriptive research that aims to investigate the determinants of IT governance and its effects on organizational performance in Malaysian manufacturing companies. The sample size of 357 collected for this research. Structural equation modeling (SEM) was utilized in this research to investigate the measurement and structural model simultaneously. The findings demonstrated the relationships between the senior management's involvement and organizational demographics, effective its governance and organizational performance in manufacturing companies in Malaysia. This research is the construction of a theoretically based model which assimilates the senior management's involvement and organizational demographics, effective IT governance, and performance of organizations. Likewise, discover the most crucial elements that affect effective IT governance to improve the manufacturing company's performance.
本研究的目的是检验高级管理层的参与程度和组织的人口统计数据对组织绩效的IT治理有效性的影响程度。这是一个探索性和描述性研究的结合,旨在调查IT治理的决定因素及其对马来西亚制造公司组织绩效的影响。本研究的样本量为357人。本研究采用结构方程模型(SEM)同时研究测量和结构模型。研究结果表明,高级管理层的参与和组织人口统计,有效的治理和组织绩效之间的关系在马来西亚的制造公司。本研究构建了一个基于理论的模型,该模型将高层管理人员的参与与组织人口统计、有效的IT治理和组织绩效相结合。同样,发现影响有效IT治理以改进制造公司绩效的最关键因素。
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引用次数: 6
Mathematical model and method of complex organizational diagnostic 复杂组织诊断的数学模型与方法
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-18513
P. Mikhnenko
The paper is devoted to the complex diagnostic of structural and cultural properties of organizations. The study reveals the new diagnostic tool – the conjunctive matrix of the coordinationcultural profile of the organization. The concept of coordination mechanisms by Mintzberg was used for diagnostics of structural-managerial characteristics of organizations. To describe the organizational culture was used the model by Cameron and Quinn (“The Competing Values Framework”). For evaluation of explicitness of the coordination profile and the profile of organizational culture were used the coefficients of homogeneity. Depending on the ratio between the coefficients of homogeneity of the coordination profile and the cultural profile were substantiated four basic types of coordination-cultural profile: “Accurate Tuning”, “Coordination Groundwork”, “Culture Groundwork” and “Searching for a Basis”. The study of twenty-two companies reveals that coordination-cultural profile “Accurate Tuning” provides the maximum economic efficiently of organizations.
本文致力于组织结构和文化属性的复杂诊断。该研究揭示了一种新的诊断工具——组织协调文化概况的联结矩阵。明茨伯格的协调机制概念被用于组织结构管理特征的诊断。为了描述组织文化,Cameron和Quinn使用了模型(“竞争价值框架”)。采用同质性系数评价协调轮廓和组织文化轮廓的明确性。根据协调轮廓与文化轮廓的同质性系数之比,确定了协调-文化轮廓的四种基本类型:“精确调谐”、“协调基础”、“文化基础”和“寻找基础”。对22家企业的研究表明,协调文化特征的“精确调整”为组织提供了最大的经济效率。
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引用次数: 0
Digital competencies in management: A way to superior competitiveness and resistance to changes 管理中的数字能力:提高竞争力和抵抗变革的途径
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-23865
V. Gerasimenko, T. Razumova
Digital technologies in management of companies are becoming a necessary condition for their competitiveness. The use of these technologies requires changes in management processes and in the organization of managers' work. The authors have looked into the usage of digital technologies and problems which Russian managers face when dealing with them, and into the attitudes to digital technologies that reveal the existing challenges, including the resistance to the oncoming changes. The paper analyzes the issues related to the ways of building new managerial competences in digital economy.
企业管理的数字化技术正在成为企业竞争力的必要条件。这些技术的使用需要改变管理过程和管理人员工作的组织。作者研究了数字技术的使用和俄罗斯管理人员在处理数字技术时面临的问题,以及对数字技术的态度,这些态度揭示了现有的挑战,包括对即将到来的变化的抵制。本文分析了在数字经济条件下如何构建新型管理能力的相关问题。
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引用次数: 10
Determinants of consumer behaviour when choosing between whole and skimmed UHT milk 消费者在选择全脂和脱脂UHT牛奶时行为的决定因素
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-17051
B. KennyaSiqueira, Pinho de Marielli, Borges Vieira Cristiano, da Sundfeld Gama
Large amounts of UHT milk are consumed in Brazil, but little is known about the factors affecting the consumer’s decision to choose between whole and skimmed UHT milk. Since consumers represent one of the main market drivers, it is important to identify the factors influencing their behavioral patterns. A structured questionnaire was applied to 248 people in Juiz de Fora, Brazil. A binary logistic regression model was used to analyze the probability of buying whole or skimmed UHT milk. Results indicated that income, age, and number of family members in a residence are the major determinants of consumer behaviour when choosing between whole and skimmed milk. Higher income, older people, and smaller number of residents were associated with an increased consumption of skimmed milk. These results could be useful to orientate local dairy market campaigns and logistic distribution of products according to consumer preferences.
巴西消费了大量的超高温牛奶,但人们对影响消费者在全脂和脱脂超高温牛奶之间做出选择的因素知之甚少。由于消费者是主要的市场驱动者之一,确定影响其行为模式的因素是很重要的。对巴西Juiz de Fora的248人进行了结构化问卷调查。采用二元logistic回归模型分析购买全脂或脱脂UHT牛奶的概率。结果表明,在选择全脂牛奶和脱脂牛奶时,收入、年龄和家庭成员人数是消费者行为的主要决定因素。收入越高、年龄越大和居民人数越少与脱脂牛奶的消费量增加有关。这些结果可能有助于根据消费者的偏好定位当地乳制品市场活动和产品的物流配送。
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引用次数: 2
Analysis of the relationship between organizational commitment and counter productive work behaviour on academicians 学者组织承诺与反生产行为的关系分析
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-18502
C. Baysal, Yangil Mısırdalı Fulya, Şerafettin Sevim
This study investigates the relationship between counter productive work behavior and organizational commitment which is one of the problems that organizations frequently face with in recent years. The relationship between affective commitment, normative commitment and continuance commitment from organizational commitment dimensions and abuse, production deviance, sabotage, theft and withdrawal from counter productive work behavior are examined one by one. The study has been conducted with the participation of 219 academic staff working at Dumlupınar University. In the study, a correlation analysis is performed to determine the relationship between the variables. Furthermore, Kruskal-Wallis H and Mann-Whitney U tests are conducted to determine their association with demographic variables. As a result of the analyses this study detects that affective commitment and normative commitment dimensions have negative direction and significant relationship with the withdrawal and abuse dimensions. Additionally, the negative direction and significant relationships are found between continuance commitment and withdrawal, abuse, theft dimension.
反生产行为与组织承诺的关系是近年来组织经常面临的问题之一。从组织承诺维度考察了情感承诺、规范承诺和持续承诺与滥用、生产偏差、破坏、盗窃和退出反生产工作行为的关系。这项研究有219名在Dumlupınar大学工作的学术人员参与。在本研究中,通过相关分析来确定变量之间的关系。此外,进行了Kruskal-Wallis H和Mann-Whitney U检验以确定其与人口统计学变量的关联。通过分析,本研究发现情感承诺和规范承诺维度与戒断和虐待维度具有负向关系,且显著相关。继续承诺与戒断、滥用、盗窃维度呈负向显著相关。
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引用次数: 2
An investigation of online food aggregator (OFA) service: Do online and offline service quality distinct? 在线食品聚合(OFA)服务的调查:线上和线下服务质量是否明显?
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-24761
Y. Yusra, Caraka Eko Rezzy, Arawati Agus, Mohd. Azmi Ariffin, Gio Ugiana Prana, C. Rung, Youngjo Lee
As the sharing economy has emerged, the way customer perceives the service is shifting toward a combination of offline and online. The need for the service provider to understand its nature as well as the pertinent aspects regarding its characteristics is crucial. Previous research validated the influence of perceived online and offline service quality toward customer satisfaction and loyalty. However, with the distinctive dimensions of OFA service quality, its effects on customer satisfaction and the role of social innovativeness in satisfaction and loyalty linkage remain unexplored. Hence, this study attempts to investigate these relationships using the data obtained from customers of any OFA in Malaysia. Purposive sampling was employed and 227 collected responses were analyzed using variance-based partial least square path modeling. The results confirm the direct effect of online and offline service quality on customer loyalty and full mediation role of customer satisfaction. Besides, social innovativeness is found negatively moderates customer satisfaction and loyalty relationship. Implications and contributions of the study are also discussed.
随着共享经济的兴起,消费者对服务的看法正在转向线下和线上的结合。服务提供者需要了解其性质以及有关其特征的相关方面,这一点至关重要。已有研究证实了感知到的线上和线下服务质量对顾客满意度和忠诚度的影响。然而,由于OFA服务质量的不同维度,其对顾客满意度的影响以及社会创新在满意度和忠诚度联系中的作用尚未得到深入研究。因此,本研究试图利用从马来西亚任何OFA的客户获得的数据来调查这些关系。采用目的性抽样,采用基于方差的偏最小二乘路径模型对227份问卷进行分析。研究结果证实了线上和线下服务质量对顾客忠诚的直接影响以及顾客满意的充分中介作用。社会创新对顾客满意和忠诚关系有负向调节作用。讨论了本研究的意义和贡献。
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引用次数: 7
Social capital as competitive resource: A driver towards sustained competitive advantage among manufacturing MSMEs in emerging markets 社会资本作为竞争资源:新兴市场中制造业中小微企业持续竞争优势的驱动力
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-23207
Vidhya Vinayachandran, Ambilysadanam Ambily Soman
The strength of an emerging economy are the Micro, Small and Medium Enterprises as they paramount the economy to a greater extent. Since, MSMEs plays a greater role in the creation of wealth in advanced countries, there shall be justification on the less contribution of the same in developing economy. India as a developing economy should foster their industrial productivity and manufacturing MSMEs have a major role. It is being argued that the micro and small firms are exposed to sickness to a larger extent due to resource scarcity (Mehta & Rajan, 2017). The present study analyses social capital as a resource from structural social capital dimensions of MSMEs with respect to Government organizations and commercial banks for strengthening social capital of manufacturing MSMEs. The study is conducted based on 90 manufacturing MSMEs in Kerala.
新兴经济体的力量是微型、中小型企业,因为它们在更大程度上对经济至关重要。既然中小微企业在发达国家的财富创造中发挥了更大的作用,那么中小微企业在发展中国家的贡献较小也就有了合理的理由。印度作为一个发展中经济体,应该促进其工业生产力,中小微企业在制造业中发挥重要作用。有人认为,由于资源稀缺,微型和小型企业在更大程度上暴露于疾病(Mehta & Rajan, 2017)。本文从中小微企业的结构性社会资本维度分析了社会资本作为一种资源,以及政府组织和商业银行在加强制造业中小微企业社会资本方面的作用。这项研究是基于喀拉拉邦的90家制造业中小企业进行的。
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引用次数: 1
The impact of macroeconomic determinants and tax form on inflation in selected Balkan countries 若干巴尔干国家的宏观经济决定因素和税收形式对通货膨胀的影响
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-16685
N. Milenković, Branimir Kalaš, V. Mirović, Jelena Andrašić
The goal of this research is to reflect how the gross domestic product, unemployment, real interest rate, savings, government expenditures and value-added tax effect on inflation in selected Balkan countries for period 2008-2016. Research examines the impact of macroeconomic determinants on price movements in the general level, measured by the annual rate of inflation. Selected countries are Albania, Bosnia and Herzegovina, Croatia, Montenegro, North Macedonia, Serbia and Slovenia. This paper includes model where inflation is the dependent variable, while gross domestic product, unemployment, real interest rate, saving, government expenditures and value-added tax represent independent variables. Authors used LLC test and VIF test for stationary and multicollinearity, where confirmed that model is adequately designed. Using Hausman test, fixed effect model is chosen, where results have shown that gross domestic product, unemployment and value-added tax have a statistically significant impact on inflation compared to other explanatory variables in the model.
本研究的目的是反映2008-2016年期间选定的巴尔干国家的国内生产总值、失业率、实际利率、储蓄、政府支出和增值税对通货膨胀的影响。研究考察宏观经济决定因素对一般水平价格变动的影响,以年通货膨胀率衡量。这些国家包括阿尔巴尼亚、波斯尼亚和黑塞哥维那、克罗地亚、黑山、北马其顿、塞尔维亚和斯洛文尼亚。本文采用以通货膨胀为因变量,以国内生产总值、失业率、实际利率、储蓄、政府支出和增值税为自变量的模型。对平稳性和多重共线性进行了LLC检验和VIF检验,证实模型设计合理。采用Hausman检验,选择固定效应模型,结果表明,相对于模型中的其他解释变量,国内生产总值、失业率和增值税对通货膨胀的影响具有统计学意义。
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引用次数: 7
Strategic human resource development: A manoeuvre for future competencies 战略性人力资源开发:未来能力的策略
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-22393
Hima Parameswaran
The changing role and function of Human Resource Development professionals due to social, economic, political and technological alterations lead the way for strategic HRD practices in organizations. In this current world of industrialization, this term relates to the achievement of competitive benefits by aligning organizational goals and priorities with structured and futureoriented activities. A study on strategic HRD lends a hand to eliminate the hitches of an organization by rational planning and people development with a focus on predictability and consistency. This research not only enlightens the implication of strategic activities but also it strengthens individual creativity, knowledge management, career planning, and individual competencies amongst employees in industrial sectors. It highlights on the employee perception about these SHRD practices of companies, which is a fundamental factor for the employee contentment, performance, and for the necessity of socio-technical systems. Accordingly, the study is focused at Dubai, U.A.E., in the shape of “Strategic Human Resource Development – A manoeuvre for future competencies” with a sample size of 300 from various companies by quantitative and qualitative analysis. Accordingly, it has been statistically confirmed that four independent variables show a positive relationship with strategic HRD activities. Along with this, it identifies the extent to which the HRD and its related work-life factors are provided by the selected companies. The result of the survey generated a key model and a framework for SHRD by creating a valuable contribution to the organization in facing the future challenges.
由于社会、经济、政治和技术的变化,人力资源开发专业人员的角色和功能不断变化,这为组织中的战略人力资源开发实践指明了道路。在当前的工业化世界中,这个术语与通过将组织目标和优先事项与结构化和面向未来的活动相结合来实现竞争利益有关。对战略人力资源开发的研究有助于通过合理的规划和关注可预测性和一致性的人员发展来消除组织的障碍。本研究不仅启发了战略活动的含义,而且还加强了工业部门员工的个人创造力、知识管理、职业规划和个人胜任力。它强调了员工对公司这些SHRD实践的看法,这是员工满意度,绩效和社会技术系统必要性的基本因素。因此,该研究以“战略人力资源开发-未来能力的策略”的形式集中在阿联酋迪拜,通过定量和定性分析,从不同公司的300个样本大小。因此,从统计上证实,四个独立变量显示出与战略人力资源开发活动的积极关系。与此同时,它还确定了所选公司提供人力资源开发及其相关工作-生活因素的程度。调查的结果产生了SHRD的关键模型和框架,为组织面对未来的挑战做出了有价值的贡献。
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引用次数: 2
The economic feasibility of crane cabins with real-time computer-aided visual guidance system 采用实时计算机辅助视觉引导系统的起重机舱室的经济可行性
IF 0.7 Q4 MANAGEMENT Pub Date : 2020-01-01 DOI: 10.5937/sjm15-24058
N. Dondur, V. Spasojević-Brkić, A. Brkic, Martina Perišić
Cranes’ operations are extremely risky and hazardous tasks, as demonstrated in various surveys in the field of incidents’ causes and effects. The most frequent cause of unsafe crane operation task execution is human error. Accordingly, innovation which enables cranes’ safe operations, prevents “blind lifts” and helps crane operator to avoid potential error is urgent. Project SPRINCE has proposed computer-aided Visual Guidance System as a real time solution aimed to prevent crane accidents, caused by obstructed view. This paper analyses the economic feasibility of Visual Guidance System application in various scenarios in aim to connect human, technology and organization issues through cost-benefit framework. There are two proposed investment scenarios analysed: A) Producing and selling of crane cabins with real-time computer-aided Visual Guidance System and B) Usage (purchase) of crane cabins with real-time computer-aided Visual Guidance System. The economic appraisal has proved that the total economic benefit in both scenarios in the complete utilization period is several times higher than the buying price, while the internal rate of return is few times higher than the aggregate rate of interest paid. Also, the amount of time which takes to recover the cost of an investment is less than four years. Moreover, both scenarios belong to the category of innovation projects with very
起重机的操作是非常危险和危险的任务,正如各种事故因果调查所表明的那样。起重机作业任务执行不安全的最常见原因是人为失误。因此,创新起重机的安全运行,防止“盲目提升”,帮助起重机操作员避免潜在的错误是迫在眉睫的。SPRINCE项目提出了计算机辅助视觉引导系统作为实时解决方案,旨在防止因视野受阻而导致的起重机事故。本文分析了视觉引导系统在各种场景下应用的经济可行性,旨在通过成本效益框架将人、技术和组织问题联系起来。分析了两种建议的投资场景:A)生产和销售具有实时计算机辅助视觉引导系统的起重机驾驶室和B)使用(购买)具有实时计算机辅助视觉引导系统的起重机驾驶室。经经济评价证明,两种方案在完全利用期内的总经济效益均高于买入价数倍,而内部收益率仅比支付的总利率高几倍。此外,收回投资成本所需的时间少于4年。而且,这两种场景都属于创新项目的范畴
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引用次数: 0
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Serbian Journal of Management
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