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Clinical pathway modelling: a literature review. 临床路径建模:文献综述。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-09-11 DOI: 10.1080/20476965.2019.1652547
Emma Aspland, Daniel Gartner, Paul Harper

Hospital information systems are increasingly used as part of decision support tools for planning at strategic, tactical and operational decision levels. Clinical pathways are an effective and efficient approach in standardising the progression of treatment, to support patient care and facilitate clinical decision making. This literature review proposes a taxonomy of problems related to clinical pathways and explores the intersection between Information Systems (IS), Operational Research (OR) and industrial engineering. A structured search identified 175 papers included in the taxonomy and analysed in this review. The findings suggest that future work should consider industrial engineering integrated with OR techniques, with an aim to improving the handling of multiple scopes within one model, while encouraging interaction between the disjoint care levels and with a more direct focus on patient outcomes. Achieving this would continue to bridge the gap between OR, IS and industrial engineering, for clinical pathways to aid decision support.

医院信息系统越来越多地被用作决策支持工具的一部分,用于战略、战术和业务决策层面的规划。临床路径是规范治疗进展、支持病人护理和促进临床决策的有效方法。本文献综述提出了与临床路径相关的问题分类法,并探讨了信息系统(IS)、运营研究(OR)和工业工程之间的交叉点。通过结构化搜索,确定了 175 篇论文包含在分类法中,并在本综述中进行了分析。研究结果表明,未来的工作应考虑将工业工程与运营研究技术相结合,目的是在一个模型中改进对多个范围的处理,同时鼓励不同护理级别之间的互动,并更直接地关注患者的治疗效果。实现这一目标将继续缩小手术室、信息系统和工业工程之间的差距,为临床路径提供决策支持。
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引用次数: 0
Using the theory of constraints' processes of ongoing improvement to address the provider appointment scheduling system execution problem. 利用约束过程的持续改进理论,解决了提供者预约调度系统的执行问题。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-09-01 DOI: 10.1080/20476965.2019.1646105
James F Cox

Many primary care clinics suffer from chaos. In scheduling, providers are continually trying unsuccessfully to balance supply and demand, and in execution, to manage disruptions to provider focus and patient flow. In this research the theory of constraints' (TOC) three processes of ongoing improvement (POOGI) provide a direction for the solution to achieving more, cheaper, better, and faster healthcare. This research is the second of a two-part study examining the appointment scheduling literature, identifying the core problem (using a case study for validation) and providing a generic process for developing effective provider appointment scheduling systems (PASS). In the first part, PASS design was studied and in this second part PASS execution is studied. A strawman process is developed to apply across outpatient medical practices. With this generic process implemented across outpatient scheduling systems cost could be reduced significantly while the quality and timeliness could be increased significantly.

许多初级保健诊所陷入混乱。在日程安排方面,供应商不断尝试平衡供需,但没有成功;在执行过程中,管理对供应商焦点和患者流量的干扰。在本研究中,约束理论(TOC)的三个持续改进过程(POOGI)为实现更多、更便宜、更好和更快的医疗保健解决方案提供了方向。本研究是两部分研究的第二部分,研究了预约调度文献,确定了核心问题(使用案例研究进行验证),并为开发有效的提供者预约调度系统(PASS)提供了一个通用流程。第一部分研究了PASS设计,第二部分研究了PASS执行。一个稻草人过程被开发应用于门诊医疗实践。在门诊调度系统中实施这一通用流程可以显著降低成本,同时显著提高质量和及时性。
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引用次数: 3
The potential role of dashboard use and navigation in reducing medical errors of an electronic health record system: a mixed-method simulation handoff study. 仪表板使用和导航在减少电子健康记录系统的医疗差错中的潜在作用:一项混合方法模拟切换研究。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-05-28 eCollection Date: 2019-01-01 DOI: 10.1080/20476965.2019.1620637
Danny T Y Wu, Smruti Deoghare, Zhe Shan, Karthikeyan Meganathan, Katherine Blondon

The dashboards of electronic health record (EHR) systems could potentially support the chart biopsy that occurs before or after physician handoffs. In this study, we conducted a simulation handoff study and recorded the participants' navigation patterns in an EHR system mock-up. We analyzed the navigation patterns of dashboard use in terms of duration, frequency, and sequence, and we examined the relationship between dashboard use in chart biopsy and the errors identified after handoffs. The results show that the participants frequently used the dashboard as an information hub and as an information resource to help them navigate the EHR system and answer the questions in a nursing call. Moreover, using the dashboard as an information hub can help reduce imprecision and factual errors in handoffs. Our findings suggest the need for a "context-aware" dashboard to accommodate dynamic navigation patterns and to support clinical work as well as to reduce medical errors.

电子健康记录(EHR)系统的仪表板可能支持在医生交接之前或之后进行的图表活检。在这项研究中,我们进行了模拟切换研究,并记录了参与者在电子病历系统模型中的导航模式。我们从持续时间、频率和顺序方面分析了仪表板使用的导航模式,并检查了图表活检中仪表板使用与移交后确定的错误之间的关系。结果表明,参与者经常使用仪表板作为信息中心和信息资源,以帮助他们浏览EHR系统并回答护理电话中的问题。此外,使用仪表板作为信息中心可以帮助减少交接中的不精确和事实错误。我们的研究结果表明,需要一个“上下文感知”的仪表板,以适应动态导航模式,支持临床工作,并减少医疗差错。
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引用次数: 7
Development of a computerized paediatric intensive care unit septic shock pathway: improving user experience. 计算机化儿科重症监护病房脓毒性休克路径的发展:改善用户体验。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-05-28 eCollection Date: 2019-01-01 DOI: 10.1080/20476965.2019.1620638
Lauren Shivers, Sue S Feldman, Leslie W Hayes

The purpose of this study was to understand the user experience with a computerized septic shock protocol relative to the workflow of Paediatric Intensive Care Unit clinicians. The need for data-driven, condition-specific, computerized protocols in the intensive care unit helps improve decision-making at the bedside. PICU clinicians were interviewed and given pre-and post-implementation surveys asking their opinions on the current PICU septic shock protocol, as well as the current electronic health record being used at [Paediatric Academic Medical Center]. User preferences guided adjustments toward improved usability of the septic shock protocol. Computerized Physician Order Entry, a critical component of the septic shock protocol, allows for more streamlined processes, more complete records, and more time to care for patients. This study revealed that although clinicians had an unfavorable view of the EHR in general, the computerized septic shock protocol was very well-received with an overall usability score of 82.

本研究的目的是了解与儿科重症监护病房临床医生工作流程相关的计算机感染性休克方案的用户体验。重症监护室需要数据驱动的、具体情况的、计算机化的协议,这有助于改善床边的决策。对PICU临床医生进行了访谈,并进行了实施前和实施后的调查,询问他们对目前PICU感染性休克方案的看法,以及目前在[儿科学术医学中心]使用的电子健康记录。用户偏好指导调整,以提高感染性休克协议的可用性。计算机化医嘱输入是感染性休克方案的关键组成部分,它允许更精简的流程、更完整的记录和更多的时间来照顾病人。这项研究表明,尽管临床医生对电子病历总体上持不利看法,但计算机化的感染性休克方案非常受欢迎,总体可用性得分为82分。
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引用次数: 2
The impact of systemic innovations for transforming transplant systems. Lessons learned from the German lung transplantation system. A qualitative study. 系统创新对移植系统转型的影响。德国肺移植系统的经验教训。定性研究。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-05-16 eCollection Date: 2020-01-01 DOI: 10.1080/20476965.2019.1604086
Antoniya Hauerwaas, Ursula Weisenfeld

The aim of this paper is to demonstrate the potential of the systemic innovations approach for transforming transplantation systems. It explores potential leverage points for intervening in the LTx-system as well as possible paths of transformation. We present possible transition pathways giving the example of the German Lung transplantation system that teeters on the brink of collapse due to system failures and organ scarcity and illustrate systemic innovations as core mechanisms for systems change in health systems. Desk research and semi-structured experts interviews provided qualitative data for a deductive-inductive coding and a rigorous qualitative content analysis of the data. Depending on the systemic innovations chosen to achieve systems change, transplant systems follow different transformational paths: from a collapse to a leapfrogging towards a non-human transplantation system. Thus, global health areas like transplantation benefit from analysis on systemic innovations as these support researchers, public policy and regulators by developing transformative strategies in healthcare systems.

本文的目的是展示系统创新方法转化移植系统的潜力。它探讨了干预ltx系统的潜在杠杆点以及可能的转型路径。我们提出了可能的过渡途径,以德国肺移植系统为例,该系统由于系统故障和器官稀缺而在崩溃的边缘摇摇欲坠,并说明系统创新是卫生系统系统变革的核心机制。案头研究和半结构化专家访谈为演绎-归纳编码提供了定性数据,并对数据进行了严格的定性内容分析。根据为实现系统变革而选择的系统创新,移植系统遵循不同的转型路径:从崩溃到向非人类移植系统的跨越式发展。因此,像移植这样的全球卫生领域受益于对系统创新的分析,因为这些分析通过制定医疗保健系统的变革性战略来支持研究人员、公共政策和监管机构。
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引用次数: 1
Real-Time Automated Hazard Detection Framework for Health Information Technology Systems. 卫生信息技术系统实时自动危害检测框架。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-05-07 eCollection Date: 2019-01-01 DOI: 10.1080/20476965.2019.1599701
Olufemi A Omitaomu, Ozgur Ozmen, Mohammed M Olama, Laura L Pullum, Teja Kuruganti, James Nutaro, Hilda B Klasky, Helia Zandi, Aneel Advani, Angela L Laurio, Merry Ward, Jeanie Scott, Jonathan R Nebeker

An increase in the reliability of Health Information Technology (HIT) will facilitate institutional trust and credibility of the systems. In this paper, we present an end-to-end framework for improving the reliability and performance of HIT systems. Specifically, we describe the system model, present some of the methods that drive the model, and discuss an initial implementation of two of the proposed methods using data from the Veterans Affairs HIT and Corporate Data Warehouse systems. The contributions of this paper, thus, include (1) the design of a system model for monitoring and detecting hazards in HIT systems, (2) a data-driven approach for analysing the health care data warehouse, (3) analytical methods for characterising and analysing failures in HIT systems, and (4) a tool architecture for generating and reporting hazards in HIT systems. Our goal is to work towards an automated system that will help identify opportunities for improvements in HIT systems.

提高卫生信息技术(HIT)的可靠性将促进机构对系统的信任和信誉。在本文中,我们提出了一个端到端的框架,用于提高HIT系统的可靠性和性能。具体来说,我们描述了系统模型,提出了驱动模型的一些方法,并讨论了使用来自退伍军人事务HIT和公司数据仓库系统的数据的两种建议方法的初始实现。因此,本文的贡献包括(1)设计了一个用于监测和检测HIT系统危险的系统模型,(2)一种数据驱动的方法来分析医疗保健数据仓库,(3)描述和分析HIT系统故障的分析方法,以及(4)一个用于生成和报告HIT系统危险的工具体系结构。我们的目标是朝着自动化系统的方向努力,这将有助于识别HIT系统改进的机会。
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引用次数: 8
Combining regression trees and panel regression for exploring and testing the impact of complementary management practices on short-notice elective operation cancellation rates. 结合回归树和面板回归,探索和测试补充管理措施对临时通知的择期手术取消率的影响。
IF 1.2 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-04-19 DOI: 10.1080/20476965.2019.1596338
Reza Salehnejad, Manhal Ali, Nathan Proudlove

Variation in the performance of providers across healthcare systems is pervasive. It is recognised as both a major concern and an opportunity for learning and improvement. Variation between providers is broadly considered to be due to management practices and contextual factors such as catchment-area demographics. However, there is little understanding of the ways in which these impact on performance and how they can be measured. We use recent developments in both regression trees and panel regression techniques to explore and then statistically test complementary alignments of management practices whilst taking into account contextual factors. We apply this to 5 years of NHS hospital trust data, examining performance on short-notice cancellation rates. We find that different alignments of management practices give rise to quite different short-notice cancellation rates between trusts, with some being substantially lower. Our research offers a data-driven approach for identifying optimal clusters of management practices.

医疗系统中医疗服务提供者的绩效差异非常普遍。这既是一个重大问题,也是一个学习和改进的机会。人们普遍认为,医疗服务提供者之间的差异是由管理实践和背景因素造成的,如覆盖区域的人口统计。然而,人们对这些因素影响绩效的方式以及如何衡量这些因素还知之甚少。我们利用回归树和面板回归技术的最新发展,在考虑背景因素的同时,探索管理方法的互补性,然后进行统计检验。我们将这一方法应用于 5 年的英国国家医疗服务系统(NHS)医院信托数据,考察短期通知取消率的表现。我们发现,不同的管理方法会导致信托机构之间的短期通知取消率大相径庭,有些机构的取消率会低很多。我们的研究提供了一种以数据为导向的方法,用于确定最佳的管理实践集群。
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引用次数: 0
Planning security architecture for health survey data storage and access. 规划健康调查数据存储和访问的安全架构。
IF 1.2 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-04-15 eCollection Date: 2020-01-01 DOI: 10.1080/20476965.2019.1599702
M Rita Thissen, Katherine M Mason

Sensitive data from health research surveys need to be protected from loss, damage or unwanted release, especially when data include personally identifying information, protected health information or other private material. Researchers and practitioners must ensure privacy and confidentiality in the architecture of data systems and in access to the data. Internal and external risks may be deliberate or accidental, involving unintended loss, modification or exposure. To prevent risk while allowing access requires balancing concerns against providing an environment that does not impede work. The authors' purpose in this paper is to draw attention to basic data security needs for health survey data from the perspective of both the health researcher/practitioner and infrastructure/programming staff to ensure that data are securely and adequately protected. We describe risk classifications and how they affect system architecture, drawing on recent experience with systems for storage of and access to electronic health survey data.

健康研究调查中的敏感数据需要得到保护,以防丢失、损坏或意外泄露,尤其是当数据中包含个人身份信息、受保护的健康信息或其他私人资料时。研究人员和从业人员必须确保数据系统架构和数据访问的隐私性和保密性。内部和外部风险可能是故意的,也可能是意外的,涉及意外丢失、修改或暴露。要在允许访问的同时防范风险,就必须在提供不妨碍工作的环境与各种顾虑之间取得平衡。作者在本文中的目的是从健康研究人员/从业人员和基础设施/程序设计人员的角度出发,提请大家注意健康调查数据的基本数据安全需求,以确保数据得到安全和充分的保护。我们借鉴最近在电子健康调查数据存储和访问系统方面的经验,描述了风险分类及其对系统架构的影响。
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引用次数: 0
Modelling competition in health care markets as a complex adaptive system: an agent-based framework. 作为复杂适应系统的医疗保健市场竞争建模:基于主体的框架。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-01-24 DOI: 10.1080/20476965.2019.1569480
Abdullah Alibrahim, Shinyi Wu

Health market reforms necessitate continuous re-evaluation of initiatives, competitive regulations, and antitrust policies. Synergistic implications, evolution, and behaviour changes associated with the market competition are often overlooked due to methodological limitations. To rectify these limitations, parallels between defining features of health care markets (HCM) and complex adaptive systems (CAS) are drawn. The science of CAS develops complex system-level models of dynamic interactions to allow insights for heterogeneous agents and emergent behaviours. Agent-based modelling (ABM) is a computational tool of CAS science suitable for investigating competition in HCM. The proposed agent-based framework conceptualises agents, environment, and interactions, and formalises agent-specific attributes and modules that achieve agent roles to recreate HCM dynamics. The framework conceptualises competition in HCM into an implementable ABM for a CAS assessment, identifies data sources, and develops face-validity procedures. Developments in data, computational power, and decisions theory compel CAS approach to complement studies on pressing HCM issues.

卫生市场改革需要不断重新评估各项举措、竞争法规和反垄断政策。由于方法上的限制,与市场竞争相关的协同影响、演变和行为变化往往被忽视。为了纠正这些局限性,在定义医疗保健市场(HCM)和复杂适应系统(CAS)之间进行了类比。CAS科学开发了复杂的系统级动态交互模型,以允许对异质代理和紧急行为的见解。基于agent的模型(ABM)是CAS科学中一种适用于HCM竞争研究的计算工具。提出的基于代理的框架概念化了代理、环境和交互,并形式化了特定于代理的属性和模块,这些属性和模块实现了代理角色,以重新创建HCM动态。该框架将HCM中的竞争概念化为CAS评估的可实施ABM,识别数据源,并开发面部有效性程序。数据、计算能力和决策理论的发展迫使CAS方法补充紧迫的HCM问题的研究。
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引用次数: 2
Using healthcare simulation in space planning to improve efficiency and effectiveness within the healthcare system. 在空间规划中使用医疗保健模拟以提高医疗保健系统的效率和有效性。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-01-24 eCollection Date: 2019-01-01 DOI: 10.1080/20476965.2019.1569482
Shilpa Register, Michelle Brown, Marjorie Lee White

Healthcare professionals are continuously being challenged to address the triple aim necessary for effective patient care: improving the quality and satisfaction of patients, improving the health of populations, and reducing per capita cost of healthcare. Today, innovation and cost-effective methods are a requirement to meet the triple aim given the current economic climate and financial limitations. Healthcare simulation is currently underutilised, particularly during the space or facility planning process in healthcare. This position paper will describe the process of implementing space simulations that were conducted between 2016 and 2018 in six different clinical settings that identified patient and provider safety concerns, and patient and provider needs. Simulation design and development along with the methodology for data collection and data analyses will be presented. Qualitative results will be presented to demonstrate the impact of the use of simulation to prevent critical and non-critical safety events.

医疗保健专业人员不断面临着解决有效患者护理所需的三重目标的挑战:提高患者的质量和满意度,改善人群的健康状况,降低人均医疗保健成本。今天,鉴于当前的经济环境和财政限制,创新和具有成本效益的方法是实现三重目标的必要条件。医疗保健模拟目前未得到充分利用,特别是在医疗保健领域的空间或设施规划过程中。本立场文件将描述在2016年至2018年期间在六个不同的临床环境中实施空间模拟的过程,这些模拟确定了患者和提供者的安全问题以及患者和提供者的需求。模拟设计和开发以及数据收集和数据分析的方法将被提出。定性结果将展示使用模拟来防止关键和非关键安全事件的影响。
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引用次数: 3
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Health Systems
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