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Monitoring behaviours with model divergence: emailing studies of users with cognitive impairments. 模型发散监测行为:认知障碍用户的电子邮件研究。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2020-01-21 eCollection Date: 2021-01-01 DOI: 10.1080/20476965.2019.1710582
William N Robinson, Tianjie Deng, Andrea Aria

Users with cognitive impairments use an assistive technology email system, CogLink, for socialisation and help in their activities of daily living. As users interact with the AT email client, the logged stream of events is monitored and analysed to aid decision-making. When caregivers receive monitor notifications, they know that the user has had a significant change in her emailing behaviour. Consequently, caregivers select adaptations to the email client that can challenge the user to gain still more emailing skills. The monitor in this emailing system analyzes user data to recognise when significant changes in user behaviour warrants caregiver attention. Moreover, the monitor can distinguish newly learned skills from new, but transient behaviours. This article summarises the CogLink assistive technology monitoring techniques, introduces the learning likelihood algorithm, which distinguishes transient from learned behaviour, and provides lessons learnt from a decade of monitoring CogLink users.

有认知障碍的用户使用辅助技术电子邮件系统CogLink进行社交和帮助他们的日常生活活动。当用户与AT电子邮件客户端交互时,记录的事件流将被监视和分析,以帮助做出决策。当护理人员收到监控通知时,他们就知道用户的电子邮件行为发生了重大变化。因此,护理人员选择适应电子邮件客户端,可以挑战用户获得更多的电子邮件技能。该电子邮件系统中的监视器分析用户数据,以识别用户行为的重大变化是否值得护理人员注意。此外,监视器可以区分新学习的技能和新的,但短暂的行为。本文总结了CogLink辅助技术的监测技术,介绍了学习似然算法,该算法可以区分瞬时行为和学习行为,并提供了十年来监测CogLink用户的经验教训。
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引用次数: 0
Health informatics, healthcare quality and safety, and healthcare simulation: continuing the discussion to advance healthcare operations 健康信息学、医疗质量和安全以及医疗模拟:继续讨论以推进医疗运营
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2020-01-02 DOI: 10.1080/20476965.2020.1732013
Sue S. Feldman
ABSTRACT This issue is the second in the series to explore the intersection of health informatics, healthcare quality and safety, and healthcare simulation. The uses of all three domains to advance healthcare operations has been diverse and intentional across a variety of domestic and international organisations. This issue focuses primarily on studies that use throughput modelling and system modelling. Findings from this special collection of papers demonstrate the value of modelling techniques and their role in predicting and enhancing healthcare operations.
摘要本期是本系列的第二期,旨在探讨健康信息学、医疗质量与安全以及医疗模拟的交叉点。在国内和国际组织中,利用这三个领域来推进医疗保健业务是多种多样的。本期主要关注使用吞吐量建模和系统建模的研究。这一特别论文集的研究结果证明了建模技术的价值及其在预测和加强医疗保健操作中的作用。
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引用次数: 1
Minimax c th percentile of makespan in surgical scheduling. 极小最大值c手术调度中最大作业时间的百分位数。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-12-14 DOI: 10.1080/20476965.2019.1700763
Vikas Agrawal, Aber Elsaleiby, Yue Zhang, P S Sundararaghavan, Andrew Casabianca

In this paper, we address the problem of finding an assignment of n surgeries to be performed in one of m parallel identical operating rooms (ORs), given each surgery has a stochastic duration with a known mean and standard deviation. The objective is to minimise the maximum of the cth percentile of makespan of any OR. We formulate this problem as a nonlinear integer program, and small-sized instances are solved using the GAMS BONMIN solver. We develop a greedy heuristic and a genetic algorithm procedure for solving large-sized instances. Using real data from a major U.S. teaching hospital and benchmarking datasets from the literature, we report on the performance of the heuristics as compared to the GAMS BONMIN solver.

在本文中,我们解决了在m个平行相同手术室(or)中的一个中找到n个手术的分配问题,给定每个手术具有已知均值和标准差的随机持续时间。目标是最小化任何OR的最大完工时间的第c个百分位数的最大值。我们将该问题表述为一个非线性整数规划,并使用GAMS BONMIN求解器求解小实例。我们开发了一种贪心启发式算法和一种遗传算法来求解大型实例。使用来自美国主要教学医院的真实数据和来自文献的基准数据集,我们报告了与GAMS BONMIN求解器相比启发式算法的性能。
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引用次数: 5
Unravelling the dynamics of referral-to-treatment in the NHS. 揭示在NHS转诊治疗的动态。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-12-11 DOI: 10.1080/20476965.2019.1700764
Richard M Wood

Despite being the principal measure of elective performance in Great Britain's National Health Service, there is little on-the-ground awareness of the dynamics at play behind the referral-to-treatment (RTT) standard. Through a simple worked analogy, it is shown how this performance measure - calculated as the proportion of unresolved RTT pathways within 18 weeks from referral - is dependent on the interplay between elective demand and capacity. Bringing in activity (cost) and waiting list size, the presented theory unifies the five key components of the pathway dynamics for the first time within the published literature. A computer simulation model based on these principles is thereafter constructed as part of a more quantitative analysis using publicly available national data for 2017-2018. In this, referral rates and capacity are varied in line with a range of "what if" scenarios known to be of interest to service planners, with the effect on performance and cost objectively assessed.

尽管RTT是衡量英国国民健康服务(National Health Service)选择性表现的主要标准,但人们对RTT标准背后的动态机制知之甚少。通过一个简单的工作类比,显示了这种绩效衡量——以转诊后18周内未解决的RTT路径的比例计算——是如何依赖于可选需求和能力之间的相互作用的。引入活动(成本)和等候名单大小,本文提出的理论在已发表的文献中首次统一了路径动力学的五个关键组成部分。随后,基于这些原则构建了计算机模拟模型,作为使用2017-2018年公开国家数据进行更定量分析的一部分。在这方面,转诊率和能力根据服务规划人员感兴趣的一系列“假设”情况而变化,并客观地评估对业绩和成本的影响。
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引用次数: 4
Introduction to "health informatics, healthcare quality and safety, and healthcare simulation: the new triad to advance healthcare operations". 介绍“卫生信息学,卫生保健质量和安全,和卫生保健模拟:新的三位一体,以推进医疗保健业务”。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-12-02 eCollection Date: 2019-01-01 DOI: 10.1080/20476965.2019.1687264
Sue S Feldman, Ferhat D Zengul, Bunyamin Ozaydin, Victoria Brazil, Leslie Hayes, Benjamin Schooley

This special themed international issue explores the multiple facets of health informatics, healthcare quality and safety, and healthcare simulation from different parts of the world. The papers in this issue fall into two broad themes. The first theme uses the intersection to address better management of care including physical design layout. The second theme examines innovative uses of the triad to prevent critical and non-critical safety events. The collection of papers culminates with a position paper reporting on the interdependence that is emerging as an important triad for research and practice within medical education, system development and testing, and teamwork and communication and concludes with reducing imprecision and factual errors in handoffs. Findings from the special collection of papers can inform managers and leaders on advancing operations in healthcare settings.

这个特别主题的国际问题探讨了来自世界不同地区的健康信息学、医疗质量和安全以及医疗模拟的多个方面。本期的论文分为两大主题。第一个主题使用交叉点来解决更好的护理管理,包括物理设计布局。第二个主题考察了三位一体的创新用途,以防止关键和非关键安全事件。论文集的最后是一篇立场论文,报告了医学教育、系统开发和测试、团队合作和沟通等领域的研究和实践中出现的重要三位一体的相互依存关系,并以减少交接中的不精确和事实错误作为结论。从论文的特殊收集结果可以通知管理人员和领导在医疗保健设置推进操作。
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引用次数: 0
The emerging literature for the triad of health informatics, healthcare quality and safety, and healthcare simulation. 新兴文献的健康信息学,卫生保健质量和安全,和卫生保健模拟。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-11-11 eCollection Date: 2019-01-01 DOI: 10.1080/20476965.2019.1687263
Shikha Modi, Bunyamin Ozaydin, Ferhat Zengul, Sue S Feldman

The areas of health informatics, healthcare quality and safety, and healthcare simulation are often thought of as separate domains. The purpose of this position paper is to report on the interdependence that is emerging as an important triad across the healthcare/health system continuum. A qualitative review of 24 studies suggests the interdependence of health informatics, healthcare quality and safety, and healthcare simulation reaches much broader than traditional utilisation of simulation. We suggest ways that organisations can take advantage of the interdependence of this triad across a broader variety of healthcare environments, including teamwork, communication, and complex system relationships. In conclusion, the reviewed 24 studies suggest that the research in the triad focuses on simulation education and computerised simulation, and when coupled with health informatics, bears greater strength on quality improvement or patient safety.

卫生信息学、卫生保健质量和安全以及卫生保健模拟等领域通常被认为是独立的领域。本立场文件的目的是报告在整个卫生保健/卫生系统连续体中出现的重要三位一体的相互依存关系。对24项研究的定性审查表明,健康信息学、医疗保健质量和安全以及医疗保健模拟之间的相互依存关系比传统的模拟应用范围要广泛得多。我们建议组织在更广泛的医疗保健环境(包括团队合作、沟通和复杂的系统关系)中利用这三要素的相互依赖性的方法。总之,回顾的24项研究表明,三位一体的研究侧重于模拟教育和计算机化模拟,当与卫生信息学相结合时,在提高质量或患者安全方面具有更大的优势。
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引用次数: 3
Improving emergency department resource planning: a multiple case study. 改进急诊科资源规划:一个多案例研究。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-11-03 eCollection Date: 2020-01-01 DOI: 10.1080/20476965.2019.1680260
Daniel Bouzon Nagem Assad, Thaís Spiegel

Sizing and allocating health-care professionals are a critical problem in the management of emergency departments (EDs) managed by a public company in Rio de Janeiro (Brazil). An efficient ED configuration that is cost and time effective must be developed by this company for hospital managers. In this paper, the problem of health-care professional configurations in EDs is modelled to minimise the total labour cost while satisfying patient queues and waiting times as defined by the actual ED capacity and current clinical protocols. To solve this issue, mixed integer linear programming (MILP) that allocates health-care professionals and specifies the amount of professionals who must be hired is proposed. To consider the uncertainties in this environment and evaluate their impacts, a discrete-event simulation model is developed to reflect patient flow. An optimisation and simulation approach is used to search for efficiency leads for different ED configurations. These configurations change depending on the shift and the day of the week.

在里约热内卢(巴西)一家上市公司管理的急诊科管理中,保健专业人员的规模和分配是一个关键问题。该公司必须为医院管理人员开发一种具有成本和时间效益的高效ED配置。本文对急诊科的医疗专业人员配置问题进行了建模,以最大限度地降低总人工成本,同时满足由实际急诊科容量和当前临床协议定义的患者排队和等待时间。为了解决这一问题,建议使用混合整数线性规划(MILP)来分配医疗保健专业人员并指定必须雇用的专业人员数量。为了考虑这种环境中的不确定性并评估其影响,建立了一个离散事件模拟模型来反映病人的流动。采用优化和仿真的方法来搜索不同ED配置的效率线索。这些配置根据班次和星期几而变化。
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引用次数: 9
Identification of barriers and enablers to rapid diagnosis along the paediatric stroke chain of recovery using Value-Focused Process Engineering. 使用以价值为中心的过程工程识别障碍和使能器,以便沿着儿科中风恢复链快速诊断。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-09-24 DOI: 10.1080/20476965.2019.1664941
Mark T Mackay, Leonid Churilov, Anna Moon, Ian McKenzie, Geoffrey A Donnan, Paul Monagle, Qi Li, Franz E Babl

Coordinated systems of care are required to improve access to reperfusion therapies in paediatric stroke. A conceptual model was developed to map the process-of-care from symptom onset to confirmation of diagnosis. Value-Focused Process Engineering with event-driven process modelling was used to identify barriers and enablers to timely and accurate paediatric stroke diagnosis. Stakeholder interviews were conducted to inform model design, development, demonstration and validation. Barriers included: (i) ambulance dispatcher failure to allocate high-priority response, (ii) childrens' exclusion from paramedic clinical practice guidelines, (ii) non-allocation of high triage category on hospital arrival, (iii) absence of emergency department guidelines for focal neurological deficits, and (iv) computed tomography as the first imaging investigation. Enablers included: (i) public awareness programs, (ii) childrens' inclusion in prehospital emergency stroke algorithms, (iii) re-organisation of health services, with primary paediatric stroke centres, (iv) implementation of triage and neuroimaging decision support tools, and (iv) rapid stroke MRI imaging protocols.

需要协调的护理系统来改善小儿卒中再灌注治疗的可及性。开发了一个概念模型来绘制从症状发作到确诊的护理过程。以价值为中心的过程工程与事件驱动的过程建模被用来识别障碍和使能及时和准确的儿科中风诊断。进行了利益相关者访谈,以告知模型设计,开发,演示和验证。障碍包括:(i)救护车调遣员未能分配高优先级响应,(ii)儿童被排除在护理人员临床实践指南之外,(ii)到达医院时未分配高分类分类,(iii)缺乏局发性神经功能缺陷的急诊科指南,以及(iv)计算机断层扫描作为第一成像调查。促成因素包括:(i)提高公众意识方案;(ii)将儿童纳入院前紧急中风算法;(iii)通过初级儿科中风中心重组卫生服务;(iv)实施分诊和神经成像决策支持工具;以及(iv)快速中风MRI成像协议。
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引用次数: 1
Productivity-driven physician scheduling in emergency departments. 急诊部门效率驱动的医生调度。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-09-17 DOI: 10.1080/20476965.2019.1666036
Fanny Camiat, Marìa I Restrepo, Jean-Marc Chauny, Nadia Lahrichi, Louis-Martin Rousseau

The objective of this study is two-fold: to propose an alternative approach for computing the productivity of physicians in emergency departments (EDs); and, to allocate productivity-driven schedules to ED physicians so as to align physician productivity with demand (patient arrivals), without decreasing fairness between physicians, in order to improve patient wait times. Historical data between 2008 and 2017 from the Sacré-Coeur Montreal Hospital ED is analysed and used to predict the demand and to estimate the productivity of each physician. These estimates are incorporated into a mathematical programming model that identifies feasible schedules to physicians that minimise the difference between patients' demand and physicians' productivity, along with the violation of physicians' preferences and fairness in the distribution of shifts. Results on real-world-based data show that when physician productivity is included in the allocation of schedules, demand under-covering is reduced by 10.85% and the fairness between physicians is maintained. However, physicians' preferences (e.g., sum of the differences between the number of wanted shifts and the number of allocated shifts) deteriorates by 7.61%. By incorporating the productivity of physicians in the scheduling process, we see a reduction in EDs overcrowding and an improvement in the overall quality of health-care services.

本研究的目的有两个:提出一种计算急诊科医生生产力的替代方法;为急诊科医生分配以生产力为导向的时间表,使医生的生产力与需求(病人到达)保持一致,同时不降低医生之间的公平性,以改善病人的等待时间。对2008年至2017年来自sacr - coeur蒙特利尔医院ED的历史数据进行分析,并用于预测需求和估计每位医生的生产力。这些估计被纳入一个数学规划模型,该模型为医生确定可行的时间表,以最大限度地减少患者需求和医生生产力之间的差异,以及违反医生的偏好和轮班分配的公平性。基于现实世界数据的结果表明,当医生的工作效率被纳入时间表分配时,需求覆盖减少了10.85%,并且保持了医生之间的公平性。然而,医生的偏好(例如,所需轮班数与已分配轮班数之间的差值之和)下降了7.61%。通过将医生的生产力纳入日程安排过程,我们看到急诊科人满为患的情况有所减少,保健服务的整体质量有所提高。
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引用次数: 11
Cloud-based multi-media systems for patient education and adherence: a pilot study to explore patient compliance with colonoscopy procedure preparation. 用于患者教育和依从性的基于云的多媒体系统:一项探索患者对结肠镜检查程序准备依从性的试点研究。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2019-09-12 DOI: 10.1080/20476965.2019.1663974
Benjamin Schooley, Tonia San Nicolas-Rocca, Richard Burkhard

Technology based patient education and adherence approaches are increasingly utilized to instruct and remind patients to prepare correctly for medical procedures. This study examines the interaction between two primary factors: patterns of patient adherence to challenging medical preparation procedures; and the demonstrated, measurable potential for cloud-based multi-media information technology (IT) interventions to improve patient adherence. An IT artifact was developed through prior design science research to serve information, reminders, and online video instruction modules to patients. The application was tested with 297 patients who were assessed clinically by physicians. Results indicate modest potential (43.4% relative improvement) for the IT-based approach for improving patient adherence to endoscopy preparations. Purposively designed cloud-based applications hold promise for aiding patients with complex medical procedure preparation. Health care provider involvement in the design and evaluation of a patient application may be an effective strategy to produce medical evidence and encourage the adoption of adherence apps.

基于技术的患者教育和依从性方法越来越多地用于指导和提醒患者正确准备医疗程序。本研究考察了两个主要因素之间的相互作用:患者对具有挑战性的医疗准备程序的依从性模式;以及基于云的多媒体信息技术(IT)干预措施改善患者依从性的可衡量潜力。通过先前的设计科学研究,开发了一个IT工件,为患者提供信息、提醒和在线视频指导模块。该应用程序在297名患者中进行了测试,这些患者由医生进行临床评估。结果表明,基于it的方法在提高患者对内镜制剂的依从性方面有一定的潜力(43.4%的相对改善)。有目的设计的基于云的应用程序有望帮助患者进行复杂的医疗程序准备。医疗服务提供者参与患者应用程序的设计和评估可能是产生医学证据和鼓励采用依从性应用程序的有效策略。
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引用次数: 1
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Health Systems
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