Early warning systems (EWS) have been adopted by public school districts to identify students who may compromise school safety. These systems record retention data, including high absenteeism, failing grades, disciplinary violations, and low standardized test scores. Many school districts use this data to label students with “mental health problems” and “antisocial behaviors,” though this data may just as likely indicate a lack of privilege. In many cases, students identified by EWS must be threat-assessed by school personnel and law enforcement. By linking retention data with mental health (MH) concerns and the threat of violence so explicitly, identification by an EWS can replicate dominant narratives about individuals with MH concerns. My project illuminates these injustices through analysis of EWS usage in Florida school districts.
{"title":"Disrupting Dominant Narratives: Mental Health, Early Warning Systems, and Threat Construction","authors":"K. Walkup","doi":"10.1145/3380851.3418615","DOIUrl":"https://doi.org/10.1145/3380851.3418615","url":null,"abstract":"Early warning systems (EWS) have been adopted by public school districts to identify students who may compromise school safety. These systems record retention data, including high absenteeism, failing grades, disciplinary violations, and low standardized test scores. Many school districts use this data to label students with “mental health problems” and “antisocial behaviors,” though this data may just as likely indicate a lack of privilege. In many cases, students identified by EWS must be threat-assessed by school personnel and law enforcement. By linking retention data with mental health (MH) concerns and the threat of violence so explicitly, identification by an EWS can replicate dominant narratives about individuals with MH concerns. My project illuminates these injustices through analysis of EWS usage in Florida school districts.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"09 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128885285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
“Migrants as Place-Makers” investigates the role of technical communicators in determining where place could be made. Most discussions find place in locations that accommodate people through community functions, social interactions, and commercial exchanges; however, not much has been considered in how place is made through necessity. This paper applies place methodology to water stations for migrants left on the US-Mexico border by the organization Humane Borders. Humane Borders locates water barrels based on proximity to border, migrant water consumption, and rates of vandalism of water stations. Overall, migrants can make place at water stations, decreasing the likelihood of water station relocation and increasing the chance of migrant hydration. Two research questions organize this paper: How are technical communicators predicting the best location for a water station? How can technical communicators better predict the next location for a place and lessen the frequency of relocation if a water station does not become a place to migrants? Place and space methodology asks the field to consider migrants as interlocutors between place and technical communicator to better (re)locate water stations and lessen the frequency of relocation. These questions are answered through a case study of two water stations where I find that when migrants recognize a water station as a place, it deters vandalism. Thus, technical communicators should especially promote place-making at frequently vandalized water stations.
{"title":"Migrants as Place-Makers: The Role of Technical Communicators in (re)Locating Place","authors":"G. Aguilar","doi":"10.1145/3380851.3416758","DOIUrl":"https://doi.org/10.1145/3380851.3416758","url":null,"abstract":"“Migrants as Place-Makers” investigates the role of technical communicators in determining where place could be made. Most discussions find place in locations that accommodate people through community functions, social interactions, and commercial exchanges; however, not much has been considered in how place is made through necessity. This paper applies place methodology to water stations for migrants left on the US-Mexico border by the organization Humane Borders. Humane Borders locates water barrels based on proximity to border, migrant water consumption, and rates of vandalism of water stations. Overall, migrants can make place at water stations, decreasing the likelihood of water station relocation and increasing the chance of migrant hydration. Two research questions organize this paper: How are technical communicators predicting the best location for a water station? How can technical communicators better predict the next location for a place and lessen the frequency of relocation if a water station does not become a place to migrants? Place and space methodology asks the field to consider migrants as interlocutors between place and technical communicator to better (re)locate water stations and lessen the frequency of relocation. These questions are answered through a case study of two water stations where I find that when migrants recognize a water station as a place, it deters vandalism. Thus, technical communicators should especially promote place-making at frequently vandalized water stations.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"3 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121006739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This pilot study considers risk in association with wearable devices by placing body-monitoring in conversation with privacy policies (i.e. who is controlling your data, by what means, and to what end). This article focuses on the increasingly commonplace embodied technology that is both pervasive and invasive to individuals’ privacy as determined through the device users’ interpretation of corporate privacy policies. The primary focus is on the underexplored intersection of undergraduate students, wearable technology, and privacy, which ultimately advocates for transparency in corporate privacy policies. In this pilot study, it was found that users who read through the privacy policies of Fitbit and Google are more likely to change their passwords and emails, pay more attention to legal jargon, and may be less likely to link all of their applications through Google.
{"title":"Resisting Surveillance: Responding to Wearable Device Privacy Policies","authors":"Morgan C. Banville","doi":"10.1145/3380851.3416764","DOIUrl":"https://doi.org/10.1145/3380851.3416764","url":null,"abstract":"This pilot study considers risk in association with wearable devices by placing body-monitoring in conversation with privacy policies (i.e. who is controlling your data, by what means, and to what end). This article focuses on the increasingly commonplace embodied technology that is both pervasive and invasive to individuals’ privacy as determined through the device users’ interpretation of corporate privacy policies. The primary focus is on the underexplored intersection of undergraduate students, wearable technology, and privacy, which ultimately advocates for transparency in corporate privacy policies. In this pilot study, it was found that users who read through the privacy policies of Fitbit and Google are more likely to change their passwords and emails, pay more attention to legal jargon, and may be less likely to link all of their applications through Google.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122613633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
UX research applied to technical communication about a largescale sustainable energy project shows that an embodied understanding of the environment prevails in the general population, pointing toward more effective methods for communicating scientific and policy information.
{"title":"How Literate Responses to Technical Communication Can Promote Practical Responses to Environmental Change","authors":"M. Rouge","doi":"10.1145/3380851.3418611","DOIUrl":"https://doi.org/10.1145/3380851.3418611","url":null,"abstract":"UX research applied to technical communication about a largescale sustainable energy project shows that an embodied understanding of the environment prevails in the general population, pointing toward more effective methods for communicating scientific and policy information.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127016661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As health and medical communication become increasingly international in scope, information designers need to find ways to create visuals that best address the expectations of different cultural audiences. Doing so can be challenging, particularly if the related content is on health or medical topics. Prototype theory, however, can provide a foundation for a framework information designers can use to better understand such issues. This entry provides an overview of how prototype theory can be used to address such factors.
{"title":"A prototype theory approach to internationalizing information design in health and medical communication","authors":"K. Amant","doi":"10.1145/2775441.2775452","DOIUrl":"https://doi.org/10.1145/2775441.2775452","url":null,"abstract":"As health and medical communication become increasingly international in scope, information designers need to find ways to create visuals that best address the expectations of different cultural audiences. Doing so can be challenging, particularly if the related content is on health or medical topics. Prototype theory, however, can provide a foundation for a framework information designers can use to better understand such issues. This entry provides an overview of how prototype theory can be used to address such factors.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131719961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Knee replacement surgery is dramatically increasing in the United States for people over the age of 45 and rehabilitation after surgery is a necessary step for the success of the replacement. Rehabilitation requires regular access to a wide variety of resources and personnel. Currently, there are no self-care tools to enable tracking a patient's rehabilitative progress at home. As such, there is an opportunity to design and develop sensing technology tools to help alleviate the healthcare system and empower people in the knee rehabilitation process. The purpose of this paper is to describe the design process for a wearable, home rehabilitation device for knee replacement: an eTextile Knee Sleeve. More specifically, it describes the design research methods undertaken to understand user needs, including expert interviews, rehabilitation observation, and a participatory design workshop, to leverage advancements in technology and the field of eTextiles.
{"title":"Design research methods to understand user needs for an etextile knee sleeve","authors":"C. Byrne, C. Rebola, C. Zeagler","doi":"10.1145/2507065.2507085","DOIUrl":"https://doi.org/10.1145/2507065.2507085","url":null,"abstract":"Knee replacement surgery is dramatically increasing in the United States for people over the age of 45 and rehabilitation after surgery is a necessary step for the success of the replacement. Rehabilitation requires regular access to a wide variety of resources and personnel. Currently, there are no self-care tools to enable tracking a patient's rehabilitative progress at home. As such, there is an opportunity to design and develop sensing technology tools to help alleviate the healthcare system and empower people in the knee rehabilitation process. The purpose of this paper is to describe the design process for a wearable, home rehabilitation device for knee replacement: an eTextile Knee Sleeve. More specifically, it describes the design research methods undertaken to understand user needs, including expert interviews, rehabilitation observation, and a participatory design workshop, to leverage advancements in technology and the field of eTextiles.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121068360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper provides an outline of a framework used in a series of interactive product concepts designed for and with older adults. This framework was developed as part of a research focus, entitled "sympathetic devices," which focuses on the design of communication technologies for older adults. The core elements of the framework are outlined providing examples of product concepts where the framework has been applied in order to demonstrate its capabilities. The significance of utilizing the framework is to better design technologies to help older adults age healthy and independently, specially focusing on the utilization of tangible interactions as an extension of the use of touch interfaces.
{"title":"Sympathetic devices: designing technologies for older adults","authors":"C. Rebola, Brian D. Jones","doi":"10.1145/2507065.2507083","DOIUrl":"https://doi.org/10.1145/2507065.2507083","url":null,"abstract":"This paper provides an outline of a framework used in a series of interactive product concepts designed for and with older adults. This framework was developed as part of a research focus, entitled \"sympathetic devices,\" which focuses on the design of communication technologies for older adults. The core elements of the framework are outlined providing examples of product concepts where the framework has been applied in order to demonstrate its capabilities. The significance of utilizing the framework is to better design technologies to help older adults age healthy and independently, specially focusing on the utilization of tangible interactions as an extension of the use of touch interfaces.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132356783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This poster identifies systematic problems with current user experience models that disadvantage consumers in favor of protecting rights holders' interests. Finally, alternative models that balance library, patron, and publisher interests are discussed.
{"title":"Redesigning the library e-lending experience to ensure accessibility and patron privacy","authors":"Kathleen Dobruse","doi":"10.1145/2507065.2507101","DOIUrl":"https://doi.org/10.1145/2507065.2507101","url":null,"abstract":"This poster identifies systematic problems with current user experience models that disadvantage consumers in favor of protecting rights holders' interests. Finally, alternative models that balance library, patron, and publisher interests are discussed.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"132 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132507762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this paper, we describe methods for evaluating the ethics of agile ethnographic research. The large variety of how the term ethnography is used and a lack of a clear scope of associated activities limits the capacity for communication design researchers to accurately and ethically conduct ethnographic field research in various settings. This paper discusses possible ways to conduct ethical ethnography by providing a common definition and case studies to support an agile, rich, iterative, contextual research process.
{"title":"The ethics of agile ethnography","authors":"A. Mara, L. Potts, Gerianne Bartocci","doi":"10.1145/2507065.2507080","DOIUrl":"https://doi.org/10.1145/2507065.2507080","url":null,"abstract":"In this paper, we describe methods for evaluating the ethics of agile ethnographic research. The large variety of how the term ethnography is used and a lack of a clear scope of associated activities limits the capacity for communication design researchers to accurately and ethically conduct ethnographic field research in various settings. This paper discusses possible ways to conduct ethical ethnography by providing a common definition and case studies to support an agile, rich, iterative, contextual research process.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133413814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Julia Marden, Carolyn Li-Madeo, Noreen Whysel, J. Edelstein
Communication design encompasses how information is structured behind the scenes, as much as how the information is shared across networks (Potts & Albers). Information architecture can profoundly alter our perceptions of society and culture (Swarts). Today cultural heritage institutions like libraries, archives, and museums (LAMs) are searching for new ways to engage and educate patrons. This paper examines how linked open data (LOD) can solve the communication design problems that these institutions face and help LAM patrons find new meaning in cultural heritage artifacts.
{"title":"Linked open data for cultural heritage: evolution of an information technology","authors":"Julia Marden, Carolyn Li-Madeo, Noreen Whysel, J. Edelstein","doi":"10.1145/2507065.2507103","DOIUrl":"https://doi.org/10.1145/2507065.2507103","url":null,"abstract":"Communication design encompasses how information is structured behind the scenes, as much as how the information is shared across networks (Potts & Albers). Information architecture can profoundly alter our perceptions of society and culture (Swarts). Today cultural heritage institutions like libraries, archives, and museums (LAMs) are searching for new ways to engage and educate patrons. This paper examines how linked open data (LOD) can solve the communication design problems that these institutions face and help LAM patrons find new meaning in cultural heritage artifacts.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"64 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120836824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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