V. Motti, D. Raggett, Sascha Van Cauwelaert, J. Vanderdonckt
Ensuring responsive design of web applications requires their user interfaces to be able to adapt according to different contexts of use, which subsume the end users, the devices and platforms used to carry out the interactive tasks, and also the environment in which they occur. To address the challenges posed by responsive design, aiming to simplify their development by factoring out the common parts from the specific ones, this paper presents Quill, a web-based development environment that enables various stakeholders of a web application to collaboratively adopt a model-based design of the user interface for cross-platform deployment. The paper establishes a series of requirements for collaborative model-based design of cross-platform web user interfaces motivated by the literature, observational and situational design. It then elaborates on potential solutions that satisfy these requirements and explains the solution selected for Quill. A user survey has been conducted to determine how stakeholders appreciate model-based design user interface and how they estimate the importance of the requirements that lead to Quill.
{"title":"Simplifying the development of cross-platform web user interfaces by collaborative model-based design","authors":"V. Motti, D. Raggett, Sascha Van Cauwelaert, J. Vanderdonckt","doi":"10.1145/2507065.2507067","DOIUrl":"https://doi.org/10.1145/2507065.2507067","url":null,"abstract":"Ensuring responsive design of web applications requires their user interfaces to be able to adapt according to different contexts of use, which subsume the end users, the devices and platforms used to carry out the interactive tasks, and also the environment in which they occur. To address the challenges posed by responsive design, aiming to simplify their development by factoring out the common parts from the specific ones, this paper presents Quill, a web-based development environment that enables various stakeholders of a web application to collaboratively adopt a model-based design of the user interface for cross-platform deployment. The paper establishes a series of requirements for collaborative model-based design of cross-platform web user interfaces motivated by the literature, observational and situational design. It then elaborates on potential solutions that satisfy these requirements and explains the solution selected for Quill. A user survey has been conducted to determine how stakeholders appreciate model-based design user interface and how they estimate the importance of the requirements that lead to Quill.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121424441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. L. Dias, Renata Pontin de Mattos Fortes, P. Masiero, W. Watanabe, Matheus Edson Ramos
The Web is currently the main way of providing computing services, reaching a larger number of users with different characteristics. As the complexity and interactivity of systems is increased, users become more demanding towards all the requirements associated to their distinct needs. Implementing the interaction requirements in the Web has become the main focus of accessibility and usability studies, describing essential design features which provide users with quality, assured systems. The focus on the users reinforced that as the number of users grows and the system became available to a wide variety of users, accessibility and usability features become even more critical to a Web application's success. In this paper, we present ACCESSA, a practical approach to rapidly improve the accessibility of existing Web systems, acting mainly in the interface design with no changes to the functional requirements of systems. The ACCESSA is based on the WCAG 2.0 guidelines and other patterns, choosing the guidelines that present lower implementation costs and represent higher severity accessibility issues.
{"title":"An approach to improve the accessibility and usability of existing web system","authors":"A. L. Dias, Renata Pontin de Mattos Fortes, P. Masiero, W. Watanabe, Matheus Edson Ramos","doi":"10.1145/2507065.2507074","DOIUrl":"https://doi.org/10.1145/2507065.2507074","url":null,"abstract":"The Web is currently the main way of providing computing services, reaching a larger number of users with different characteristics. As the complexity and interactivity of systems is increased, users become more demanding towards all the requirements associated to their distinct needs. Implementing the interaction requirements in the Web has become the main focus of accessibility and usability studies, describing essential design features which provide users with quality, assured systems. The focus on the users reinforced that as the number of users grows and the system became available to a wide variety of users, accessibility and usability features become even more critical to a Web application's success. In this paper, we present ACCESSA, a practical approach to rapidly improve the accessibility of existing Web systems, acting mainly in the interface design with no changes to the functional requirements of systems. The ACCESSA is based on the WCAG 2.0 guidelines and other patterns, choosing the guidelines that present lower implementation costs and represent higher severity accessibility issues.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"115 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116595763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
How does an interdisciplinary team with professional training in different disciplines document and redesign a complex business process in just a few weeks? How can they persuade a global client that change is understandable and possible? By using a macroergonomic framework to parse and analyze data and educate and empower stakeholders, this team of user experience researchers and designers simplified complexity within their own process and for their client as well.
{"title":"Simplifying business complexity with frameworks","authors":"C. Cotugno, Shannon Fitzhugh, R. Hoeft","doi":"10.1145/2507065.2507086","DOIUrl":"https://doi.org/10.1145/2507065.2507086","url":null,"abstract":"How does an interdisciplinary team with professional training in different disciplines document and redesign a complex business process in just a few weeks? How can they persuade a global client that change is understandable and possible? By using a macroergonomic framework to parse and analyze data and educate and empower stakeholders, this team of user experience researchers and designers simplified complexity within their own process and for their client as well.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123838874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this poster, we present user experience research demonstrating that current tools designed to facilitate conference communication and organization fail to support the needs of attendees and the goals of academia in general. Current conference technologies have failed to support the scholarly exchange of ideas at conferences, both in effectively facilitating dialogue at conferences and preserving those exchanges for later scholarly purposes. We recommend new information models and interfaces that can better support how conferences actually work that, when utilized, can better facilitate the exchange of ideas and can prevent that exchange from being lost in the ether.
{"title":"Building a better conference experience through user-centered design","authors":"Rachael Hodder, Michael McLeod, D. Sackey","doi":"10.1145/2507065.2507095","DOIUrl":"https://doi.org/10.1145/2507065.2507095","url":null,"abstract":"In this poster, we present user experience research demonstrating that current tools designed to facilitate conference communication and organization fail to support the needs of attendees and the goals of academia in general. Current conference technologies have failed to support the scholarly exchange of ideas at conferences, both in effectively facilitating dialogue at conferences and preserving those exchanges for later scholarly purposes. We recommend new information models and interfaces that can better support how conferences actually work that, when utilized, can better facilitate the exchange of ideas and can prevent that exchange from being lost in the ether.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124368240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
By creating and modifying a living world game for professional development (PD), community colleges could more effectively acculturate instructors to community college's values, norms, and practices. I will conceptualize how collaborative game development would function to strengthen faculty learning communities by challenging existing faculty to engage in new literacies that will help them connect with students and other faculty, as well as share disciplinary and professional expertise in new ways. In my poster, I will use screen shots of Grand Theft Auto IV to illustrate the potential for living world games as immersive PD that I have collected while conducting a virtual ethnography of the game. I will conclude by exploring potential for building collaborative partnerships between educational institutions, game industry companies, and gamer communities to develop campus-specific living world PD video games.
{"title":"An exploration of the professional development potential of living world games","authors":"Chris Bethel","doi":"10.1145/2507065.2507090","DOIUrl":"https://doi.org/10.1145/2507065.2507090","url":null,"abstract":"By creating and modifying a living world game for professional development (PD), community colleges could more effectively acculturate instructors to community college's values, norms, and practices. I will conceptualize how collaborative game development would function to strengthen faculty learning communities by challenging existing faculty to engage in new literacies that will help them connect with students and other faculty, as well as share disciplinary and professional expertise in new ways. In my poster, I will use screen shots of Grand Theft Auto IV to illustrate the potential for living world games as immersive PD that I have collected while conducting a virtual ethnography of the game. I will conclude by exploring potential for building collaborative partnerships between educational institutions, game industry companies, and gamer communities to develop campus-specific living world PD video games.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132463552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
When it comes to enhancing collaboration and communication in an organization, particular types of technologies with different properties, frameworks and platforms are used to accomplish different types of tasks. These technologies are often disconnected and require separate maintenance and coordination. This system leads to more complex processing and communication that creates confusion in collaboration. It is also time consuming, have little or no flexibility and accumulates data overhead. To address these issues, we propose a new Integrated Internet and Intranet (I3) architecture, information flow models and optimization techniques to streamline the communication and enhance the collaboration. With an efficient Big Data processing design and optimization techniques, we reduce the complexity and enhance the computer-human interaction. Our implementation of this architecture in a non-profit international organization showed significant improvement in communication and collaboration by reducing the number of emails, duplicates of documents, man-hours, and number of steps for each task.
{"title":"Enhancing communication and collaboration through integrated internet and intranet architecture","authors":"G. Mani, Juman Byun, P. Cocca","doi":"10.1145/2507065.2507078","DOIUrl":"https://doi.org/10.1145/2507065.2507078","url":null,"abstract":"When it comes to enhancing collaboration and communication in an organization, particular types of technologies with different properties, frameworks and platforms are used to accomplish different types of tasks. These technologies are often disconnected and require separate maintenance and coordination. This system leads to more complex processing and communication that creates confusion in collaboration. It is also time consuming, have little or no flexibility and accumulates data overhead. To address these issues, we propose a new Integrated Internet and Intranet (I3) architecture, information flow models and optimization techniques to streamline the communication and enhance the collaboration. With an efficient Big Data processing design and optimization techniques, we reduce the complexity and enhance the computer-human interaction. Our implementation of this architecture in a non-profit international organization showed significant improvement in communication and collaboration by reducing the number of emails, duplicates of documents, man-hours, and number of steps for each task.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133090554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract: This paper is an initial effort to articulate the rhetorical work of analytics for technical writers and designers of technical information. We situate analytics as a heuristic process, the intentional creation of forms and events for aggregating and assessing data within and across systems. Using examples from healthcare and library science we highlight: (1) The opportunities and complications of working with comprehensive data sets (100% of population) rather than representative samples; (2) The importance of outliers, and (3) The social dynamics associated with inventing concepts. We suggest that analytics is equally a social, technical, and rhetorical activity. Meaningful queries will invent and aggregate concepts that enable description, assessment, and change throughout a social system. We stress the contextual and social dynamics of analytics noting that like any rhetorical activity, analytics simultaneously construct, reflect, and impose value and meaning on systems under scrutiny.
{"title":"Analytics as heuristics: technical considerations for DOC","authors":"Brenton D. Faber, Keith T. Gagnon","doi":"10.1145/2507065.2507071","DOIUrl":"https://doi.org/10.1145/2507065.2507071","url":null,"abstract":"Abstract: This paper is an initial effort to articulate the rhetorical work of analytics for technical writers and designers of technical information. We situate analytics as a heuristic process, the intentional creation of forms and events for aggregating and assessing data within and across systems. Using examples from healthcare and library science we highlight: (1) The opportunities and complications of working with comprehensive data sets (100% of population) rather than representative samples; (2) The importance of outliers, and (3) The social dynamics associated with inventing concepts. We suggest that analytics is equally a social, technical, and rhetorical activity. Meaningful queries will invent and aggregate concepts that enable description, assessment, and change throughout a social system. We stress the contextual and social dynamics of analytics noting that like any rhetorical activity, analytics simultaneously construct, reflect, and impose value and meaning on systems under scrutiny.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128805606","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Mota, I. Monteiro, J. Ferreira, Cleyton Slaviero, C. D. Souza
This paper reports the results of an empirical study about the semiotic engineering of signs of complexity for live documentation of games and simulations built with a visual programming learning environment. The study highlights the essence of the semiotic engineering process and shows how its outcome has been received by a group of users who can speak for a large portion of the live documentation system's user population. It also shows how the communication of complexity is, in and of itself, a major design challenge, especially when mastering complexity is one of the prime purposes of the documented object. Because the study was carried out in the context of a live documentation system, its conclusions can also illustrate how to conduct semiotically-inspired interaction design.
{"title":"On signifying the complexity of inter-agent relations in agentsheets games and simulations","authors":"M. Mota, I. Monteiro, J. Ferreira, Cleyton Slaviero, C. D. Souza","doi":"10.1145/2507065.2507070","DOIUrl":"https://doi.org/10.1145/2507065.2507070","url":null,"abstract":"This paper reports the results of an empirical study about the semiotic engineering of signs of complexity for live documentation of games and simulations built with a visual programming learning environment. The study highlights the essence of the semiotic engineering process and shows how its outcome has been received by a group of users who can speak for a large portion of the live documentation system's user population. It also shows how the communication of complexity is, in and of itself, a major design challenge, especially when mastering complexity is one of the prime purposes of the documented object. Because the study was carried out in the context of a live documentation system, its conclusions can also illustrate how to conduct semiotically-inspired interaction design.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123645352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Understanding the terminology used by different user groups as they interact with a system's information is a primary focus of information analysis. User terminology directly reflects audience groups' mental models, how they perceive the overall situation, and how their needs differ from other groups. The web of mappings of terminology between user groups and system interaction goals provides a path to developing a 5E model that can be carried forward into the design process. During the early information analysis, the designers and user experience people have to analyze multiple audiences, create personas, create a 5E model for each persona, and then resolve and merge the differences so that the final design works for all audiences. Building 5E models for multiple audiences provides a method to optimize across those audiences.
{"title":"Use of 5E models to enhance user experience","authors":"M. Albers","doi":"10.1145/2507065.2507072","DOIUrl":"https://doi.org/10.1145/2507065.2507072","url":null,"abstract":"Understanding the terminology used by different user groups as they interact with a system's information is a primary focus of information analysis. User terminology directly reflects audience groups' mental models, how they perceive the overall situation, and how their needs differ from other groups. The web of mappings of terminology between user groups and system interaction goals provides a path to developing a 5E model that can be carried forward into the design process. During the early information analysis, the designers and user experience people have to analyze multiple audiences, create personas, create a 5E model for each persona, and then resolve and merge the differences so that the final design works for all audiences. Building 5E models for multiple audiences provides a method to optimize across those audiences.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129964920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper presents a modal model to describe and facilitate communication design in collaborative settings. This model was conceived of as a tool for understanding the nature of collaboration between artists and scientists in an interdisciplinary case study, but can be used cross-disciplinarily and ultimately prescriptively. The model may reveal shifting patterns of interaction between collaborators over time and through multiple processes. Patterns may be revealed in setting and attaining benchmark goals as well as in general group communication. Different collaborative modes (ontological relationships between collaborators) and modes of being (phenomenological relationship between collaborators) form the basis for sixty collaborative possibilities with two or more collaborators.
{"title":"Simplifying complexity: modeling the process of collaboration between artists and scientists","authors":"Zoe McDougall, S. Fels, D. Lopes, H. O'Brien","doi":"10.1145/2507065.2507069","DOIUrl":"https://doi.org/10.1145/2507065.2507069","url":null,"abstract":"This paper presents a modal model to describe and facilitate communication design in collaborative settings. This model was conceived of as a tool for understanding the nature of collaboration between artists and scientists in an interdisciplinary case study, but can be used cross-disciplinarily and ultimately prescriptively. The model may reveal shifting patterns of interaction between collaborators over time and through multiple processes. Patterns may be revealed in setting and attaining benchmark goals as well as in general group communication. Different collaborative modes (ontological relationships between collaborators) and modes of being (phenomenological relationship between collaborators) form the basis for sixty collaborative possibilities with two or more collaborators.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"35 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116665670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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