Pub Date : 2021-06-10DOI: 10.1108/JOPP-12-2020-0088
S. Kelly, D. Marshall, H. Walker, J. Israilidis
Purpose This paper aims to explore the supplier perspective on competitive tendering processes and build on an increasing and developing interest in supplier satisfaction with public sector procurement activities. Design/methodology/approach Qualitative data was collected from 20 interviews with a variety of suppliers to the UK public sector, which was then analysed using Nvivo and a series of empirically supported propositions developed. Findings The findings are combined into an integrated supplier satisfaction model, which explains how a multi-layered set of expectations (past and ideal) and quality dimensions (fairness, ambiguity, unnecessary information, tender focus, relationship irrelevance, unresponsiveness, outcome success) lead to dissatisfaction. This paper also establishes the implications of these judgments (non-response, poor quality and relationship impact) and that they are impacted by comparison to alternatives. Practical implications Supplier dissatisfaction can have serious ramifications for public sector buying organisations by reducing the pool of applicants, creating relationship barriers and a disconnect between the tender and the eventual services provided. This paper gives empirically derived advice to managers and policymakers on how to avoid these issues. Social implications Ensuring that as wide a pool of possible suppliers can respond to tender requests, means that the services that are provided by the public sector can make the most effective and efficient use of available resources. In addition, small to medium-sized enterprises may be encouraged to overcome their feelings of dissatisfaction and respond more frequently and readily to tender requests. Originality/value This paper contributes to the field of public sector procurement and in particular that which looks at increasing supplier satisfaction, by developing a supplier satisfaction model based on supplier generated data, which uses disconfirmation theory to explain the dynamics of how individuals make judgments by comparing perceptions of performance with a multi-layered set of expectations. This paper identifies service quality dimensions that influence satisfaction judgments and the implications of these judgments.
{"title":"Supplier satisfaction with public sector competitive tendering processes","authors":"S. Kelly, D. Marshall, H. Walker, J. Israilidis","doi":"10.1108/JOPP-12-2020-0088","DOIUrl":"https://doi.org/10.1108/JOPP-12-2020-0088","url":null,"abstract":"\u0000Purpose\u0000This paper aims to explore the supplier perspective on competitive tendering processes and build on an increasing and developing interest in supplier satisfaction with public sector procurement activities.\u0000\u0000\u0000Design/methodology/approach\u0000Qualitative data was collected from 20 interviews with a variety of suppliers to the UK public sector, which was then analysed using Nvivo and a series of empirically supported propositions developed.\u0000\u0000\u0000Findings\u0000The findings are combined into an integrated supplier satisfaction model, which explains how a multi-layered set of expectations (past and ideal) and quality dimensions (fairness, ambiguity, unnecessary information, tender focus, relationship irrelevance, unresponsiveness, outcome success) lead to dissatisfaction. This paper also establishes the implications of these judgments (non-response, poor quality and relationship impact) and that they are impacted by comparison to alternatives.\u0000\u0000\u0000Practical implications\u0000Supplier dissatisfaction can have serious ramifications for public sector buying organisations by reducing the pool of applicants, creating relationship barriers and a disconnect between the tender and the eventual services provided. This paper gives empirically derived advice to managers and policymakers on how to avoid these issues.\u0000\u0000\u0000Social implications\u0000Ensuring that as wide a pool of possible suppliers can respond to tender requests, means that the services that are provided by the public sector can make the most effective and efficient use of available resources. In addition, small to medium-sized enterprises may be encouraged to overcome their feelings of dissatisfaction and respond more frequently and readily to tender requests.\u0000\u0000\u0000Originality/value\u0000This paper contributes to the field of public sector procurement and in particular that which looks at increasing supplier satisfaction, by developing a supplier satisfaction model based on supplier generated data, which uses disconfirmation theory to explain the dynamics of how individuals make judgments by comparing perceptions of performance with a multi-layered set of expectations. This paper identifies service quality dimensions that influence satisfaction judgments and the implications of these judgments.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46870178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-03DOI: 10.1108/JOPP-09-2020-0066
Sebastian Knebel, Peter Seele
Purpose Sustainable public procurement (SPP) lacks common means for its operationalization within legislative latitudes. Through the translation of sustainability indicators (SIs) from CSR and corporate sustainability reporting into the needs of SPP, this paper aims to support the framing process of sustainability in public procurement. This paper does so along with the case of Switzerland. Design/methodology/approach This paper performs a typological analysis of well-established SIs from CSR reporting to propose a criteria framework for SPP. Second, this paper tests the framework’s usability and feasibility with an expert online survey conducted in the Swiss SPP landscape. Findings This paper proposes 10 generic criteria to frame the operationalization of SPP. Furthermore, public procurement experts from Switzerland evaluate the SPP framework as useful and feasible. Research limitations/implications A limitation of the study can be seen in its deductive approach. Thus, it rather complements recent inductive approaches of SPP type and frame developments than replacing them. Future studies can further refine the understanding and operationalization of sustainability in public procurement. Practical implications The generic SPP criteria framework provides a common ground for the operationalization of SPP building on existing sustainability performance measurement knowledge and a frame to operationalize sustainability measurements for public tender processes. Social implications Implementing sustainability in public procurement potentially changes market behaviors globally toward social equality and minimization of climate change impacts. This research aims to support the SPP implementation process. Originality/value To the best knowledge, this is the first attempt to directly translate established SIs from sustainability reporting into public procurement to frame SPP and to use existing sustainability measurement knowledge for its operationalization and harmonization.
{"title":"Framing sustainability in public procurement by typologizing sustainability indicators – the case of Switzerland","authors":"Sebastian Knebel, Peter Seele","doi":"10.1108/JOPP-09-2020-0066","DOIUrl":"https://doi.org/10.1108/JOPP-09-2020-0066","url":null,"abstract":"\u0000Purpose\u0000Sustainable public procurement (SPP) lacks common means for its operationalization within legislative latitudes. Through the translation of sustainability indicators (SIs) from CSR and corporate sustainability reporting into the needs of SPP, this paper aims to support the framing process of sustainability in public procurement. This paper does so along with the case of Switzerland.\u0000\u0000\u0000Design/methodology/approach\u0000This paper performs a typological analysis of well-established SIs from CSR reporting to propose a criteria framework for SPP. Second, this paper tests the framework’s usability and feasibility with an expert online survey conducted in the Swiss SPP landscape.\u0000\u0000\u0000Findings\u0000This paper proposes 10 generic criteria to frame the operationalization of SPP. Furthermore, public procurement experts from Switzerland evaluate the SPP framework as useful and feasible.\u0000\u0000\u0000Research limitations/implications\u0000A limitation of the study can be seen in its deductive approach. Thus, it rather complements recent inductive approaches of SPP type and frame developments than replacing them. Future studies can further refine the understanding and operationalization of sustainability in public procurement.\u0000\u0000\u0000Practical implications\u0000The generic SPP criteria framework provides a common ground for the operationalization of SPP building on existing sustainability performance measurement knowledge and a frame to operationalize sustainability measurements for public tender processes.\u0000\u0000\u0000Social implications\u0000Implementing sustainability in public procurement potentially changes market behaviors globally toward social equality and minimization of climate change impacts. This research aims to support the SPP implementation process.\u0000\u0000\u0000Originality/value\u0000To the best knowledge, this is the first attempt to directly translate established SIs from sustainability reporting into public procurement to frame SPP and to use existing sustainability measurement knowledge for its operationalization and harmonization.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41516700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01DOI: 10.1108/JOPP-10-2019-0067
C. Asuquo, A. Lashinde, E. Adu
Purpose In developing countries, governance structures are reputed to be weak, and infrastructure procurement is largely achieved through public sector financing. This study aims to examine the impact of governance quality on public sector infrastructure procurement in Nigeria. Design/methodology/approach Data on public infrastructure expenditure (CAPEX), revenue (REV) and debt burden (DEBT) were sourced from the Central Bank of Nigeria (CBN) and National Bureau of Statistics (NBS) for the period 2000–2017. In addition, the Corruption Perception Index (CPI) of Nigeria for the period was obtained from Transparency International. Data were analysed using Ordinary Least Square regression and Granger Causality Test. Findings Results indicate that CPI and DEBT have negative effects on public infrastructure procurement, whereas REV has a significant positive impact. The findings suggest that an increase in public sector corruption leads to increase in the share of public budget allocated to infrastructure procurement. Moreover, an increase in the amount allocated to debt burden lowers the share of public resources available for infrastructure procurement. Findings also show that revenue is a leading indicator of infrastructure procurement, and public expenditure for infrastructure procurement is leading cause of public sector corruption. Social implications In Nigeria, resources for financing infrastructure are scarce, and there have been reports of poor governance in infrastructure procurement. The establishment of a relationship between governance quality and infrastructure procurement will help in more efficient allocation of scarce public resources. Originality/value To resolve the governance-infrastructure question, the study established causal relationships between governance quality variables and public expenditure on infrastructure.
{"title":"Governance quality and public sector procurement of infrastructure projects in developing countries: evidence from Nigeria","authors":"C. Asuquo, A. Lashinde, E. Adu","doi":"10.1108/JOPP-10-2019-0067","DOIUrl":"https://doi.org/10.1108/JOPP-10-2019-0067","url":null,"abstract":"\u0000Purpose\u0000In developing countries, governance structures are reputed to be weak, and infrastructure procurement is largely achieved through public sector financing. This study aims to examine the impact of governance quality on public sector infrastructure procurement in Nigeria.\u0000\u0000\u0000Design/methodology/approach\u0000Data on public infrastructure expenditure (CAPEX), revenue (REV) and debt burden (DEBT) were sourced from the Central Bank of Nigeria (CBN) and National Bureau of Statistics (NBS) for the period 2000–2017. In addition, the Corruption Perception Index (CPI) of Nigeria for the period was obtained from Transparency International. Data were analysed using Ordinary Least Square regression and Granger Causality Test.\u0000\u0000\u0000Findings\u0000Results indicate that CPI and DEBT have negative effects on public infrastructure procurement, whereas REV has a significant positive impact. The findings suggest that an increase in public sector corruption leads to increase in the share of public budget allocated to infrastructure procurement. Moreover, an increase in the amount allocated to debt burden lowers the share of public resources available for infrastructure procurement. Findings also show that revenue is a leading indicator of infrastructure procurement, and public expenditure for infrastructure procurement is leading cause of public sector corruption.\u0000\u0000\u0000Social implications\u0000In Nigeria, resources for financing infrastructure are scarce, and there have been reports of poor governance in infrastructure procurement. The establishment of a relationship between governance quality and infrastructure procurement will help in more efficient allocation of scarce public resources.\u0000\u0000\u0000Originality/value\u0000To resolve the governance-infrastructure question, the study established causal relationships between governance quality variables and public expenditure on infrastructure.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47721369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Ranasinghe, Jayathree Herath, Dhananjaya Nawarathna, Namal Gangananda, Asanka Bandara, S. Pattiyagedara
Novel Corona (COVID 19) epidemic that emerged in Wuhan China in the latter months of 2019 has become a global pandemic at present bringing about radical socio, economic impacts and behavioral changes of individuals and communities. Equally, tourism was a catalyst of spreading the virus all over the globe and was one of the economic activities that affected first and foremost. Enforced travel restrictions, locking down of countries and regions have stimulated complex psychological pressure in individuals. This paper aims at reviewing the lockdown pressure, pull efforts from the suffering tourism industry for survival, and individual pressure for travel as changing agents of the industry, social and psychological order of people. The review of three focused areas revealed clearly that lockdown pressure is a vibrant cause for pressure building. Equally, the suffering tourism industry operators strive to the maximum to attract visitors to their operations. Correspondingly, a travel push is built-in individuals mainly due to lockdown pressure as well as industry pull. Study reasons that a complex social order is being built amidst the evolving norms, regulations, and law enforcements. Subsequently, tourism and related industry operators need to be vigilant towards emerging developments to identify, create, deliver and exchange these rapidly evolving values in unfamiliar socio -economic conditions.
{"title":"Lockdown Pressure of Corona Pandemic, Tourism Industry Pull, and Individual Travel Push: A Critical Review","authors":"R. Ranasinghe, Jayathree Herath, Dhananjaya Nawarathna, Namal Gangananda, Asanka Bandara, S. Pattiyagedara","doi":"10.2139/ssrn.3856755","DOIUrl":"https://doi.org/10.2139/ssrn.3856755","url":null,"abstract":"Novel Corona (COVID 19) epidemic that emerged in Wuhan China in the latter months of 2019 has become a global pandemic at present bringing about radical socio, economic impacts and behavioral changes of individuals and communities. Equally, tourism was a catalyst of spreading the virus all over the globe and was one of the economic activities that affected first and foremost. Enforced travel restrictions, locking down of countries and regions have stimulated complex psychological pressure in individuals. This paper aims at reviewing the lockdown pressure, pull efforts from the suffering tourism industry for survival, and individual pressure for travel as changing agents of the industry, social and psychological order of people. The review of three focused areas revealed clearly that lockdown pressure is a vibrant cause for pressure building. Equally, the suffering tourism industry operators strive to the maximum to attract visitors to their operations. Correspondingly, a travel push is built-in individuals mainly due to lockdown pressure as well as industry pull. Study reasons that a complex social order is being built amidst the evolving norms, regulations, and law enforcements. Subsequently, tourism and related industry operators need to be vigilant towards emerging developments to identify, create, deliver and exchange these rapidly evolving values in unfamiliar socio -economic conditions.","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":"55 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83803939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-10DOI: 10.1108/JOPP-07-2019-0039
T. E. Kwofie, Florence Ellis, D. Opoku
Purpose Inefficiencies in public-private partnership (PPP) has been attributed to deficient and poor governance practices and structures. It has been recognized that a veritable way to achieve efficiency in PPP governance is through gaining an understanding of the theoretical, practical and contextual factors that underline governance practices in PPP project delivery. The purpose of this study is to explore the significant governance factors in PPP project performance and delivery. Design/methodology/approach Using a questionnaire survey on major players in PPPs in policy, research, consultancy and professionals, the study sought to delineate the significant governance factors that impact PPP project delivery performance. Findings A step-wise multiple regression analysis revealed effective communication and openness in sharing project information systems, competent, responsible and effective project leadership, trust-building processes, systems and practices, best practice organizational and team norms, team culture, cohesion practices, effective relationship management practices, robust policy diffusion and transfer processes, friendly business environment and government support and contractual and renegotiation flexibility as the key contractual and non-contractual governance factors that can predict about 79% level of PPP project delivery performance. Social implications The findings offer support to improve PPP delivery in governance. Originality/value These findings are, thus, useful toward evolving regulatory quality governance mechanisms, flexible supervision and quality decisions that can enhance value for money in PPP projects in PPP project delivery.
{"title":"Significant governance factors in PPP infrastructure delivery performance in Ghana","authors":"T. E. Kwofie, Florence Ellis, D. Opoku","doi":"10.1108/JOPP-07-2019-0039","DOIUrl":"https://doi.org/10.1108/JOPP-07-2019-0039","url":null,"abstract":"\u0000Purpose\u0000Inefficiencies in public-private partnership (PPP) has been attributed to deficient and poor governance practices and structures. It has been recognized that a veritable way to achieve efficiency in PPP governance is through gaining an understanding of the theoretical, practical and contextual factors that underline governance practices in PPP project delivery. The purpose of this study is to explore the significant governance factors in PPP project performance and delivery.\u0000\u0000\u0000Design/methodology/approach\u0000Using a questionnaire survey on major players in PPPs in policy, research, consultancy and professionals, the study sought to delineate the significant governance factors that impact PPP project delivery performance.\u0000\u0000\u0000Findings\u0000A step-wise multiple regression analysis revealed effective communication and openness in sharing project information systems, competent, responsible and effective project leadership, trust-building processes, systems and practices, best practice organizational and team norms, team culture, cohesion practices, effective relationship management practices, robust policy diffusion and transfer processes, friendly business environment and government support and contractual and renegotiation flexibility as the key contractual and non-contractual governance factors that can predict about 79% level of PPP project delivery performance.\u0000\u0000\u0000Social implications\u0000The findings offer support to improve PPP delivery in governance.\u0000\u0000\u0000Originality/value\u0000These findings are, thus, useful toward evolving regulatory quality governance mechanisms, flexible supervision and quality decisions that can enhance value for money in PPP projects in PPP project delivery.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42939809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-09DOI: 10.1108/JOPP-12-2019-0086
Eric Prier, Clifford P. McCue, Emily A. Boykin
Purpose This study aims to empirically assess the standardization of using voluntary ex ante transparency notices to announce the awards of noncompetitive large-value contracts. Design/methodology/approach Based on open data published in the Official Journal of the European Union, a pooled cross-sectional research design is used to determine the level of standardized use of noncompetitive contracting by member states. Findings Findings suggest little evidence of standardization when publicizing direct contract awards, which might warrant remedial measures for promoting standardization by the EU. Moreover, France was found to be a major outlier in the prevalence of using non-competitive direct contract awards procedures. Social implications Maintenance of the European Union is predicated on free, transparent and open competition among member states, and this can only be maintained if each member state transposes EU standards into their national laws. Originality/value Findings suggest little evidence of standardization when publicizing direct contract awards, which might warrant additional remedial measures promoting consistency across the EU. Moreover, France was found to be a major outlier in the prevalence of using non-competitive direct contract awards procedures.
{"title":"Assessing European Union standardization: a descriptive analysis of voluntary ex ante transparency notices","authors":"Eric Prier, Clifford P. McCue, Emily A. Boykin","doi":"10.1108/JOPP-12-2019-0086","DOIUrl":"https://doi.org/10.1108/JOPP-12-2019-0086","url":null,"abstract":"\u0000Purpose\u0000This study aims to empirically assess the standardization of using voluntary ex ante transparency notices to announce the awards of noncompetitive large-value contracts.\u0000\u0000\u0000Design/methodology/approach\u0000Based on open data published in the Official Journal of the European Union, a pooled cross-sectional research design is used to determine the level of standardized use of noncompetitive contracting by member states.\u0000\u0000\u0000Findings\u0000Findings suggest little evidence of standardization when publicizing direct contract awards, which might warrant remedial measures for promoting standardization by the EU. Moreover, France was found to be a major outlier in the prevalence of using non-competitive direct contract awards procedures.\u0000\u0000\u0000Social implications\u0000Maintenance of the European Union is predicated on free, transparent and open competition among member states, and this can only be maintained if each member state transposes EU standards into their national laws.\u0000\u0000\u0000Originality/value\u0000Findings suggest little evidence of standardization when publicizing direct contract awards, which might warrant additional remedial measures promoting consistency across the EU. Moreover, France was found to be a major outlier in the prevalence of using non-competitive direct contract awards procedures.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44765462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-29DOI: 10.1108/jopp-11-2020-0081
Barbara Tip, F. Vos, Esmee Peters, Vincent Delke
Purpose Procurement professionals widely use purchasing portfolio models to tailor purchasing strategies to different product groups’ needs. However, the application of these approaches in hospitals and the impact of a pandemic shock remain largely unknown. This paper aims to assess hospital purchasers’ procurement strategies during the COVID-19 pandemic, the effects of factor-market rivalry (FMR) on strategies and the effectiveness of purchasing portfolio categorizations in this situation. Design/methodology/approach This qualitative study of hospital purchasing in the Netherlands is supported by secondary data from official government publications. Semi-structured interviews were conducted with 13 hospital purchasers at large hospitals. An interpretative approach is used to analyze the interviews and present the results. Findings The findings reveal that product scarcity forces purchasers to treat them as (temporary) bottleneck items at the hospital level. The strategies adopted largely aligned with expected behavior based on Kraljic’s commodity management model. Adding the FMR perspective to the model helped to further cluster crisis strategies into meaningful categories. Besides inventory management, increasing supply, reducing demand and increasing resource coordination were the other common strategies. An important finding is that purchasers and governments serve as gatekeepers in channeling FMR, thereby reducing potential harmful competition between and within hospitals. Social implications The devastating experience of the COVID-19 pandemic is unveiling critical weaknesses of public health-care provision in times of crisis. This study assesses the strategies hospital purchasers apply to counteract shortages in the supply chain. The findings of this study emphasize the importance of gatekeepers in times of crisis and present strategies purchasers can take to assure the supply of resources. Originality/value No research has been conducted on purchasing portfolio models and FMR implications for hospitals during pandemics. Therefore, the authors offer several insights: increasing the supply risk creates temporary bottleneck strategies, letting purchasers adopt a short-term perspective and emphasizing the high mobility of commodities in the Kraljic commodity matrix. Additionally, despite more collaboration uncovered in other studies regarding COVID-19, strong rivalry arose at the beginning of the pandemic, leading to increased competition and less collaboration. Given such increased FMR, procurement managers and governments become important gatekeepers to balance resource allocation during pandemics both within and between hospitals.
{"title":"A Kraljic and competitive rivalry perspective on hospital procurement during a pandemic (COVID-19): a Dutch case study","authors":"Barbara Tip, F. Vos, Esmee Peters, Vincent Delke","doi":"10.1108/jopp-11-2020-0081","DOIUrl":"https://doi.org/10.1108/jopp-11-2020-0081","url":null,"abstract":"\u0000Purpose\u0000Procurement professionals widely use purchasing portfolio models to tailor purchasing strategies to different product groups’ needs. However, the application of these approaches in hospitals and the impact of a pandemic shock remain largely unknown. This paper aims to assess hospital purchasers’ procurement strategies during the COVID-19 pandemic, the effects of factor-market rivalry (FMR) on strategies and the effectiveness of purchasing portfolio categorizations in this situation.\u0000\u0000\u0000Design/methodology/approach\u0000This qualitative study of hospital purchasing in the Netherlands is supported by secondary data from official government publications. Semi-structured interviews were conducted with 13 hospital purchasers at large hospitals. An interpretative approach is used to analyze the interviews and present the results.\u0000\u0000\u0000Findings\u0000The findings reveal that product scarcity forces purchasers to treat them as (temporary) bottleneck items at the hospital level. The strategies adopted largely aligned with expected behavior based on Kraljic’s commodity management model. Adding the FMR perspective to the model helped to further cluster crisis strategies into meaningful categories. Besides inventory management, increasing supply, reducing demand and increasing resource coordination were the other common strategies. An important finding is that purchasers and governments serve as gatekeepers in channeling FMR, thereby reducing potential harmful competition between and within hospitals.\u0000\u0000\u0000Social implications\u0000The devastating experience of the COVID-19 pandemic is unveiling critical weaknesses of public health-care provision in times of crisis. This study assesses the strategies hospital purchasers apply to counteract shortages in the supply chain. The findings of this study emphasize the importance of gatekeepers in times of crisis and present strategies purchasers can take to assure the supply of resources.\u0000\u0000\u0000Originality/value\u0000No research has been conducted on purchasing portfolio models and FMR implications for hospitals during pandemics. Therefore, the authors offer several insights: increasing the supply risk creates temporary bottleneck strategies, letting purchasers adopt a short-term perspective and emphasizing the high mobility of commodities in the Kraljic commodity matrix. Additionally, despite more collaboration uncovered in other studies regarding COVID-19, strong rivalry arose at the beginning of the pandemic, leading to increased competition and less collaboration. Given such increased FMR, procurement managers and governments become important gatekeepers to balance resource allocation during pandemics both within and between hospitals.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45580249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-24DOI: 10.1108/JOPP-08-2020-0063
Salvatore Gnoffo
Purpose The purpose of this paper is to frame the causal relationships between corruption in public procurement and performance of local governments. Design/methodology/approach An outcome-based dynamic performance management approach is adopted to explore a representative case study of a small Italian municipality. The model is based on three sources: qualitative primary data generated by face-to-face convergent interviews; secondary data retrieved from documents describing legal cases linked to procurement and open-access repositories; and an extensive literature review. Findings Emphasizing the role of community civic morality systemically may help to understand some counterintuitive results in the past research and support decision-makers and policymakers in setting effective strategies to curb the associated negative implications. Social implications A dynamic approach of performance management aimed at framing corruption in public procurement may guide policymakers and decision-makers in keeping their “cognitive radar” constantly active, in a way to detect emerging corruptive phenomena that could be otherwise ignored by normal diagnostical approaches. It may also help to promote organizational ethical learning and improve community outcomes. Originality/value This research provides a causal and systemic framework of relationships involving local government performance and wrongdoings in public procurement, by including performance risk indicators linked to structural and individualistic causes of corruption.
{"title":"A dynamic performance management approach to frame corruption in public procurement: a case study","authors":"Salvatore Gnoffo","doi":"10.1108/JOPP-08-2020-0063","DOIUrl":"https://doi.org/10.1108/JOPP-08-2020-0063","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to frame the causal relationships between corruption in public procurement and performance of local governments.\u0000\u0000\u0000Design/methodology/approach\u0000An outcome-based dynamic performance management approach is adopted to explore a representative case study of a small Italian municipality. The model is based on three sources: qualitative primary data generated by face-to-face convergent interviews; secondary data retrieved from documents describing legal cases linked to procurement and open-access repositories; and an extensive literature review.\u0000\u0000\u0000Findings\u0000Emphasizing the role of community civic morality systemically may help to understand some counterintuitive results in the past research and support decision-makers and policymakers in setting effective strategies to curb the associated negative implications.\u0000\u0000\u0000Social implications\u0000A dynamic approach of performance management aimed at framing corruption in public procurement may guide policymakers and decision-makers in keeping their “cognitive radar” constantly active, in a way to detect emerging corruptive phenomena that could be otherwise ignored by normal diagnostical approaches. It may also help to promote organizational ethical learning and improve community outcomes.\u0000\u0000\u0000Originality/value\u0000This research provides a causal and systemic framework of relationships involving local government performance and wrongdoings in public procurement, by including performance risk indicators linked to structural and individualistic causes of corruption.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43321981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-24DOI: 10.1108/JOPP-06-2020-0053
Ali Raza Khoso, A. Yusof, C. Chai, Muhammad Aslam Laghari
Purpose The emergence of massive modern technology construction projects is seen to be a real occurrence in Pakistan’s construction industry, which in turn demands a better and systematic way of undertaking the project. Hence, this requires capable contractors to perform the task. A plethora of research studies are carried in the past three decades on the identification of evaluation criteria of contractor’s selection, but the road of modern technology construction projects is still unpaved. Design/methodology/approach This study strives for the most essential but exhaustive criteria, especially for modern technology construction projects in Pakistan. A pilot survey followed by an exhaustive questionnaire survey was carried out alongside with one-on-one interactions with professional experts serving in various public organizations under public procurement department. A total of 87 attributes were analyzed, correlated, rotated and weighted using exploratory factor analysis for identification of evaluation criteria. Findings The study finds that for modern technology construction projects basic format of contractor’s selection attributes is not extensive. Henceforth, the most robust, comprehensive and precise assessment is required for such modern technology construction projects. Consequently, four inimitable sets of evaluation criteria groups are designed keeping in view the growing demands of public projects around the globe. Research limitations/implications The research work added a novel contribution in this research area which is in quest of resolutions from the past three decades. This research opens the novel avenues in the future in terms of designing the evaluation criteria while keeping the project demands and scope in mind. Social implications The research is a blueprint for the construction organizations and other authorities especially to those agencies involved in the modern construction technology projects. This eye-opening work will further stimulate the clients to focus on not only the designing phase but also the execution part of such advanced construction projects which turn in the successful project outcome. Originality/value The larger number of past studies addressed so for from the last couple of decades is very useful to a certain extend for instance for small to medium-sized traditional construction projects. This research delineates the future to call upon the most alarming future issues and consequences of selecting the traditional contractors for their advanced projects. Being premier research in this realm, the study filled the gap of evaluating the contractors inimitably compared to what was practiced in the past.
{"title":"Robust contractor evaluation criteria classification for modern technology public construction projects","authors":"Ali Raza Khoso, A. Yusof, C. Chai, Muhammad Aslam Laghari","doi":"10.1108/JOPP-06-2020-0053","DOIUrl":"https://doi.org/10.1108/JOPP-06-2020-0053","url":null,"abstract":"\u0000Purpose\u0000The emergence of massive modern technology construction projects is seen to be a real occurrence in Pakistan’s construction industry, which in turn demands a better and systematic way of undertaking the project. Hence, this requires capable contractors to perform the task. A plethora of research studies are carried in the past three decades on the identification of evaluation criteria of contractor’s selection, but the road of modern technology construction projects is still unpaved.\u0000\u0000\u0000Design/methodology/approach\u0000This study strives for the most essential but exhaustive criteria, especially for modern technology construction projects in Pakistan. A pilot survey followed by an exhaustive questionnaire survey was carried out alongside with one-on-one interactions with professional experts serving in various public organizations under public procurement department. A total of 87 attributes were analyzed, correlated, rotated and weighted using exploratory factor analysis for identification of evaluation criteria.\u0000\u0000\u0000Findings\u0000The study finds that for modern technology construction projects basic format of contractor’s selection attributes is not extensive. Henceforth, the most robust, comprehensive and precise assessment is required for such modern technology construction projects. Consequently, four inimitable sets of evaluation criteria groups are designed keeping in view the growing demands of public projects around the globe.\u0000\u0000\u0000Research limitations/implications\u0000The research work added a novel contribution in this research area which is in quest of resolutions from the past three decades. This research opens the novel avenues in the future in terms of designing the evaluation criteria while keeping the project demands and scope in mind.\u0000\u0000\u0000Social implications\u0000The research is a blueprint for the construction organizations and other authorities especially to those agencies involved in the modern construction technology projects. This eye-opening work will further stimulate the clients to focus on not only the designing phase but also the execution part of such advanced construction projects which turn in the successful project outcome.\u0000\u0000\u0000Originality/value\u0000The larger number of past studies addressed so for from the last couple of decades is very useful to a certain extend for instance for small to medium-sized traditional construction projects. This research delineates the future to call upon the most alarming future issues and consequences of selecting the traditional contractors for their advanced projects. Being premier research in this realm, the study filled the gap of evaluating the contractors inimitably compared to what was practiced in the past.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2021-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44415671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-04DOI: 10.1108/jopp-05-2020-0047
I. A. Changalima, Gift Onesmo Mushi, S. Mwaiseje
Purpose The significance of the public procurement function is on the survival and development of procuring entities and that of a nation at large. This study aims to focus on examining the influence of procurement planning on the effectiveness of public procurement, experience from selected public procuring entities in Dodoma city, Tanzania. Design/methodology/approach A cross-sectional design was adopted from which data were collected from 146 respondents who were purposively chosen from several public procuring entities located at Dodoma city in the United Republic of Tanzania by using a survey structured questionnaire and analysed through a binary logistic regression model. Findings Findings revealed that procurement planning as a strategic function significantly influences the effectiveness of public procurement. The binary logistic regression model included the implementation of prepared procurement plans (p = 0.039), the involvement of users as stakeholders and important institutional actors in public procurement (p = 0.033), compliance to procurement laws and regulations when planning (p = 0.016) and adequacy of budget (p = 0.042) as predictors of procurement planning were tested to be significantly related to the effectiveness of public procurement. It was concluded that public procuring entities can achieve public procurement effectiveness through procurement planning. Social implications The implications and policy recommendations of the findings of this study would be useful to procurement practitioners mostly in public procuring entities. Originality/value This study contributes to adding knowledge to the existing body of knowledge on procurement planning as an imperative activity in public procurement in Tanzania.
{"title":"Procurement planning as a strategic tool for public procurement effectiveness: Experience from selected public procuring entities in Dodoma city, Tanzania","authors":"I. A. Changalima, Gift Onesmo Mushi, S. Mwaiseje","doi":"10.1108/jopp-05-2020-0047","DOIUrl":"https://doi.org/10.1108/jopp-05-2020-0047","url":null,"abstract":"\u0000Purpose\u0000The significance of the public procurement function is on the survival and development of procuring entities and that of a nation at large. This study aims to focus on examining the influence of procurement planning on the effectiveness of public procurement, experience from selected public procuring entities in Dodoma city, Tanzania.\u0000\u0000\u0000Design/methodology/approach\u0000A cross-sectional design was adopted from which data were collected from 146 respondents who were purposively chosen from several public procuring entities located at Dodoma city in the United Republic of Tanzania by using a survey structured questionnaire and analysed through a binary logistic regression model.\u0000\u0000\u0000Findings\u0000Findings revealed that procurement planning as a strategic function significantly influences the effectiveness of public procurement. The binary logistic regression model included the implementation of prepared procurement plans (p = 0.039), the involvement of users as stakeholders and important institutional actors in public procurement (p = 0.033), compliance to procurement laws and regulations when planning (p = 0.016) and adequacy of budget (p = 0.042) as predictors of procurement planning were tested to be significantly related to the effectiveness of public procurement. It was concluded that public procuring entities can achieve public procurement effectiveness through procurement planning.\u0000\u0000\u0000Social implications\u0000The implications and policy recommendations of the findings of this study would be useful to procurement practitioners mostly in public procuring entities.\u0000\u0000\u0000Originality/value\u0000This study contributes to adding knowledge to the existing body of knowledge on procurement planning as an imperative activity in public procurement in Tanzania.\u0000","PeriodicalId":45136,"journal":{"name":"Journal of Public Procurement","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2020-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47898469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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