首页 > 最新文献

Tourism and Hospitality Management-Croatia最新文献

英文 中文
IMPLEMENTATION OF VECTOR AUTO-REGRESSION MODELS IN TOURISM: STATE OF THE ART ANALYSIS AND FURTHER DEVELOPMENT 矢量自动回归模型在旅游业中的应用现状分析及进一步发展
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.16
Sergej Gričar
Purpose The dissertation focuses on time series analysis and is based on several research strategies and methods. The methodology used in the research process was published in four papers as part of international scientific journals indexed in the Web of Science database. Since tourism is one of the most lagged industries in science there is need for new and innovative approaches in key tourist sector determinants modelling and forecasting. This doctoral thesis introduces an extension of time series methodology that focuses on investigating and testing the normal distribution of residuals, as a key adequacy prerequisite of econometric models. This issue has not systematically been considered in quantitative approaches in tourism. The motivation for research of the doctoral thesis are multidimensional: to filter previous research on time series in tourism and to theoretically and empirically improve and redesign time series methodology and methods for tourism. Both issues were successfully presented in one of the published papers. Finally, tourism forecasts should be based on reliable models as evident, from the most recent shocks, ex-ante tourism forecasting has to be considered crucial in evaluating model efficiency. The dissertation aimed to research and develop appropriate econometric models able to capture the specifics of multiple interactions in the tourism market. The research seeks to develop econometric models for the Republics of Slovenia and Croatia, two countries whose economic development is predicated on tourism. Four goals and four specific objectives have been specified during the research process: 1) To introduce an improved time series approach in cointegrated panels. The first specific objective (SO1) is to test at least ten econometric modelling structures that reduce cycle breaks. 2) To examine previous theoretical thinking regarding the cointegration of time series, cross-sectional data, and panels. The second specific objective (SO2) is to outline at least 250 previous empirical studies for the tourism industry. 3) To examine cointegration in tourism data for Slovenia and Croatia. The third objective (SO3) is to model at least three econometric time series equations and mathematical theorems/ lemmas for the tourism industry. 4) To improve and better understand unit root tests in tourism. The specific objective (SO4) is to approach the design of at least three stable and innovative models. Methodology The research relies upon econometric modelling in time series and panels as well as misspecification tests implementation. The study is primarily oriented to the hypotheses testing on a reliable modelling procedure. The research methodology is based on time series and the vector autoregression model (VAR) implementation. Moreover, the cointegrated VAR and the error correction model (ECM) are used. The Granger causality is used to identify trends to determine the direction of the hypothesised research problems. Overall, the stud
本论文以时间序列分析为研究重点,采用了多种研究策略和方法。研究过程中使用的方法发表在四篇论文中,作为Web of Science数据库索引的国际科学期刊的一部分。由于旅游业是科学领域最落后的行业之一,因此需要在关键的旅游部门决定因素建模和预测方面采用新的创新方法。这篇博士论文介绍了时间序列方法的扩展,重点是调查和检验残差的正态分布,作为计量经济模型的关键充分性前提。在旅游业的定量方法中还没有系统地考虑到这个问题。本博士论文的研究动机是多方面的:一是对以往旅游时间序列研究的梳理,二是对旅游时间序列研究方法的理论和实证改进和重新设计。这两个问题都成功地发表在一篇已发表的论文中。最后,旅游预测应该基于可靠的模型,从最近的冲击来看,事前旅游预测必须被认为是评估模型效率的关键。本文旨在研究和开发适当的计量经济模型,以捕捉旅游市场中多种相互作用的具体情况。这项研究力求为斯洛文尼亚共和国和克罗地亚共和国发展计量经济模型,这两个国家的经济发展以旅游业为基础。在研究过程中指定了四个目标和四个具体目标:1)在协整面板中引入改进的时间序列方法。第一个具体目标(SO1)是测试至少十个减少周期中断的计量经济建模结构。2)检验以往关于时间序列、横截面数据和面板协整的理论思考。第二个具体目标(SO2)是概述至少250以前的实证研究的旅游业。3)考察斯洛文尼亚和克罗地亚旅游数据的协整。第三个目标(SO3)是为旅游业建立至少三个计量经济学时间序列方程和数学定理/引理模型。4)完善和更好地理解旅游中的单位根检验。具体目标(SO4)是接近至少三种稳定和创新模型的设计。研究方法依赖于时间序列和面板的计量经济模型以及错误规范测试的实施。本研究主要是针对一个可靠的建模程序的假设检验。研究方法是基于时间序列和向量自回归模型(VAR)实现的。此外,还采用协整VAR和误差修正模型(ECM)。格兰杰因果关系用于识别趋势,以确定假设研究问题的方向。总体而言,本研究采用回归分析和摘要描述性统计。敏感性分析依赖于面板回归。综上所述,博士论文的附加值体现在研究时间序列残差的正态分布,获得准确的解释和预测结果。最重要的研究结果包括时间序列和面板检验以及基于研究假设的建模。主要假设(一种创新的协整方法,基于斯洛文尼亚和克罗地亚的经验证据,为旅游业发展提供了公正、准确和有效的结果)得到了证实。首次发表的论文探讨了使用时间序列数据预测旅游需求的可能性和准确性。理论附加值提供了有关最近一次大流行后果的事前研究结果。本文的实证部分讨论了斯洛文尼亚和克罗地亚每日COVID-19感染和游客到达的方向。假设1:斯洛文尼亚的旅游业发展迅速,预计将继续朝着积极和可持续的方向增长,没有季节性波动;假设2:克罗地亚的旅游业具有悠久的传统,并有机会以前所未有的速度增长。克罗地亚旅游业的波动性很大,具有很高的标准偏差;被证实。此外,在一篇已发表的论文中介绍了建模策略。结果强调了对旅游需求的重大影响,并且根据建模方法,所选决定因素对游客抵达的影响存在。此外,两篇已发表的论文讨论了经济对游客到达的影响方向,反之亦然。随着游客人数的增加,生产率对实际总工资的决定性意义得到了证实。 基于短期效应和两种协整关系对旅游价格进行了建模和预测。可以得出的结论是,旅游需求,由游客人数近似,在不同的决定因素上是不稳定的,这些决定因素以前没有被可靠的计量经济学研究或测试过。因此,达到了设定的目标和具体的研究目的。
{"title":"IMPLEMENTATION OF VECTOR AUTO-REGRESSION MODELS IN TOURISM: STATE OF THE ART ANALYSIS AND FURTHER DEVELOPMENT","authors":"Sergej Gričar","doi":"10.20867/thm.28.3.16","DOIUrl":"https://doi.org/10.20867/thm.28.3.16","url":null,"abstract":"Purpose The dissertation focuses on time series analysis and is based on several research strategies and methods. The methodology used in the research process was published in four papers as part of international scientific journals indexed in the Web of Science database. Since tourism is one of the most lagged industries in science there is need for new and innovative approaches in key tourist sector determinants modelling and forecasting. This doctoral thesis introduces an extension of time series methodology that focuses on investigating and testing the normal distribution of residuals, as a key adequacy prerequisite of econometric models. This issue has not systematically been considered in quantitative approaches in tourism. The motivation for research of the doctoral thesis are multidimensional: to filter previous research on time series in tourism and to theoretically and empirically improve and redesign time series methodology and methods for tourism. Both issues were successfully presented in one of the published papers. Finally, tourism forecasts should be based on reliable models as evident, from the most recent shocks, ex-ante tourism forecasting has to be considered crucial in evaluating model efficiency. The dissertation aimed to research and develop appropriate econometric models able to capture the specifics of multiple interactions in the tourism market. The research seeks to develop econometric models for the Republics of Slovenia and Croatia, two countries whose economic development is predicated on tourism. Four goals and four specific objectives have been specified during the research process: 1) To introduce an improved time series approach in cointegrated panels. The first specific objective (SO1) is to test at least ten econometric modelling structures that reduce cycle breaks. 2) To examine previous theoretical thinking regarding the cointegration of time series, cross-sectional data, and panels. The second specific objective (SO2) is to outline at least 250 previous empirical studies for the tourism industry. 3) To examine cointegration in tourism data for Slovenia and Croatia. The third objective (SO3) is to model at least three econometric time series equations and mathematical theorems/ lemmas for the tourism industry. 4) To improve and better understand unit root tests in tourism. The specific objective (SO4) is to approach the design of at least three stable and innovative models. Methodology The research relies upon econometric modelling in time series and panels as well as misspecification tests implementation. The study is primarily oriented to the hypotheses testing on a reliable modelling procedure. The research methodology is based on time series and the vector autoregression model (VAR) implementation. Moreover, the cointegrated VAR and the error correction model (ECM) are used. The Granger causality is used to identify trends to determine the direction of the hypothesised research problems. Overall, the stud","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44100073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AUTHENTICITY IN ETHNIC RESTAURANTS: INVESTIGATING THE ROLES OF ETHNOCENTRISM AND XENOCENTRISM 民族餐馆的真实性:考察民族中心主义和异族中心主义的作用
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.3
Jonghan Hyun, Kiwon Lee
Purpose – The purpose of this study is to examine how perceived authenticity of ethnic restaurants interacts with personality traits (ethnocentrism and xenocentrism) to predict behavioural intentions. Methodology –A self-administered online questionnaire was utilized. First, participants answered questions to measure their level of ethnocentrism or xenocentrism, Next, they were presented with one of two scenarios (low or high authentic ethnic restaurant), followed by questions to measure their behavioural intentions. Approach – A total of 581 responses were analysed using regression analyses to examine the interaction effect of perceived authenticity and personality traits on behavioural intentions toward ethnic restaurants. Findings – Both ethnocentrism and xenocentrism attenuated the positive impact of perceived authenticity on behavioural intention. The extent to which people are influenced by the authenticity of ethnic restaurants was reduced for consumers with higher levels of ethnocentrism and xenocentrism, Originality of the research – This study examined the role of personality traits (ethnocentrism and xenocentrism), which are important but under-researched in the hospitality literature. Such a study is particularly important because a better understanding of these traits could demonstrate, contrary to popular belief, that authenticity is not always a factor in the success of ethnic restaurants.
目的-本研究的目的是研究民族餐馆的感知真实性如何与人格特征(种族中心主义和异族中心主义)相互作用,以预测行为意图。方法:采用自我管理的在线问卷。首先,参与者回答了一些问题,以衡量他们的种族中心主义或异族中心主义的程度。接下来,他们被呈现在两种场景中的一种(低水平或高水平的正宗民族餐馆),然后是衡量他们行为意图的问题。研究方法:共有581份回复被分析,使用回归分析来检验感知真实性和人格特质对民族餐馆行为意向的交互影响。研究发现:种族中心主义和异族中心主义都削弱了感知真实性对行为意向的积极影响。对于种族中心主义和异种中心主义程度较高的消费者来说,人们受到民族餐馆真实性影响的程度会降低。研究的原创性——本研究考察了人格特质(种族中心主义和异种中心主义)的作用,这在酒店业文献中很重要,但研究不足。这样的研究特别重要,因为更好地了解这些特征可以证明,与普遍的看法相反,正宗并不总是民族餐馆成功的一个因素。
{"title":"AUTHENTICITY IN ETHNIC RESTAURANTS: INVESTIGATING THE ROLES OF ETHNOCENTRISM AND XENOCENTRISM","authors":"Jonghan Hyun, Kiwon Lee","doi":"10.20867/thm.28.3.3","DOIUrl":"https://doi.org/10.20867/thm.28.3.3","url":null,"abstract":"Purpose – The purpose of this study is to examine how perceived authenticity of ethnic restaurants interacts with personality traits (ethnocentrism and xenocentrism) to predict behavioural intentions. Methodology –A self-administered online questionnaire was utilized. First, participants answered questions to measure their level of ethnocentrism or xenocentrism, Next, they were presented with one of two scenarios (low or high authentic ethnic restaurant), followed by questions to measure their behavioural intentions. Approach – A total of 581 responses were analysed using regression analyses to examine the interaction effect of perceived authenticity and personality traits on behavioural intentions toward ethnic restaurants. Findings – Both ethnocentrism and xenocentrism attenuated the positive impact of perceived authenticity on behavioural intention. The extent to which people are influenced by the authenticity of ethnic restaurants was reduced for consumers with higher levels of ethnocentrism and xenocentrism, Originality of the research – This study examined the role of personality traits (ethnocentrism and xenocentrism), which are important but under-researched in the hospitality literature. Such a study is particularly important because a better understanding of these traits could demonstrate, contrary to popular belief, that authenticity is not always a factor in the success of ethnic restaurants.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43943442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Book review: Creative Tourism Activating Cultural Resources and Engaging Creative Travellers, Tourism and Hospitality Management 书评:创意旅游,激活文化资源,吸引创意游客,旅游与酒店管理
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.11
Karmen Mikulič
{"title":"Book review: Creative Tourism Activating Cultural Resources and Engaging Creative Travellers, Tourism and Hospitality Management","authors":"Karmen Mikulič","doi":"10.20867/thm.28.3.11","DOIUrl":"https://doi.org/10.20867/thm.28.3.11","url":null,"abstract":"","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42820193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
UNDERSTANDING XR TECHNOLOGY ACCEPTANCE BY PHYSICALLY DISABLED TOURISTS IN MUSEUMS 了解博物馆残障游客对xr技术的接受程度
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.10
Naji Gharibi, Seyyed Mohammad Mirtaghian Rudsari, Faizan Ali, Kisang Ryu
Purpose – This study aims to investigate the effects of XR technologies on the behavioral intentions of disabled tourists using a modified Technology Acceptance Model (TAM). Design – The model includes perceived trust, perceived control, perceived efficacy, and perceived enjoyment as determinants of technology acceptance by disabled tourists. The hypotheses derived from the literature were empirically tested. Methodology/Approach – The proposed model was tested by collecting data from 640 disabled tourists in Iran over a six-month period. An online survey was answered after watching two videos, representing the application of VR and AR. A quantitative method was applied, the PLS-SEM method was conducted to analyze the data. Findings – The model was significantly supported by the results on the determinants of attitudes of people with disabilities toward XR technology. Other than the effect of perceived efficiency on PEOU, all the hypotheses were supported, demonstrating the positive effects of each of factors on the attitudes of disabled tourists and their behavioral intentions towards XR technology. Originality of the research – This study significantly expands the academic knowledge on the fundamental factors affecting behavioural intentions of disabled tourists, as 15% of the world’s population. This is the first study to investigate these factors in relation to the disabled tourists and XR technologies. This study will provide insight to marketers and stakeholders on the behavioral intentions of disabled tourists.
目的——本研究旨在使用改进的技术接受模型(TAM)调查XR技术对残疾游客行为意向的影响。设计——该模型包括感知的信任、感知的控制、感知的功效和感知的享受,这些都是残疾游客接受技术的决定因素。对从文献中得出的假设进行了实证检验。方法/方法——在六个月的时间里,通过收集伊朗640名残疾游客的数据,对拟议的模型进行了测试。在观看了两个视频后,回答了一个在线调查,代表了VR和AR的应用。采用定量方法,PLS-SEM方法对数据进行分析。研究结果-关于残疾人对XR技术态度的决定因素的研究结果显著支持了该模型。除了感知效率对PEOU的影响外,所有假设都得到了支持,证明了每个因素对残疾游客的态度及其对XR技术的行为意图的积极影响。研究的独创性——这项研究极大地扩展了影响残疾游客行为意向的基本因素的学术知识,残疾游客占世界人口的15%。这是第一次研究这些因素与残疾游客和XR技术的关系。这项研究将为营销人员和利益相关者提供有关残疾游客行为意向的见解。
{"title":"UNDERSTANDING XR TECHNOLOGY ACCEPTANCE BY PHYSICALLY DISABLED TOURISTS IN MUSEUMS","authors":"Naji Gharibi, Seyyed Mohammad Mirtaghian Rudsari, Faizan Ali, Kisang Ryu","doi":"10.20867/thm.28.3.10","DOIUrl":"https://doi.org/10.20867/thm.28.3.10","url":null,"abstract":"Purpose – This study aims to investigate the effects of XR technologies on the behavioral intentions of disabled tourists using a modified Technology Acceptance Model (TAM). Design – The model includes perceived trust, perceived control, perceived efficacy, and perceived enjoyment as determinants of technology acceptance by disabled tourists. The hypotheses derived from the literature were empirically tested. Methodology/Approach – The proposed model was tested by collecting data from 640 disabled tourists in Iran over a six-month period. An online survey was answered after watching two videos, representing the application of VR and AR. A quantitative method was applied, the PLS-SEM method was conducted to analyze the data. Findings – The model was significantly supported by the results on the determinants of attitudes of people with disabilities toward XR technology. Other than the effect of perceived efficiency on PEOU, all the hypotheses were supported, demonstrating the positive effects of each of factors on the attitudes of disabled tourists and their behavioral intentions towards XR technology. Originality of the research – This study significantly expands the academic knowledge on the fundamental factors affecting behavioural intentions of disabled tourists, as 15% of the world’s population. This is the first study to investigate these factors in relation to the disabled tourists and XR technologies. This study will provide insight to marketers and stakeholders on the behavioral intentions of disabled tourists.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48871770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
SURVIVING THE NEW-NORMAL: A STUDY ON PHYSICAL SERVICESCAPE AND VISITOR BEHAVIOR IN QUICK-SERVICE RESTAURANTS IN MALLS IN SURABAYA, INDONESIA 在新常态中生存:印尼泗水购物中心快餐店的物理服务逃避与游客行为研究
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.7
Njo Anastasia, Kevin Gunawan, Jani Rahardjo
Purpose - The “new normal” is the period of adaptation during the pandemic COVID -19 that affects both daily and economic activities, leading to the application of strict health regulations in public places such as shopping malls, tourist sites and gastronomic areas. The appearance of the physical service landscape is adapted to the new normal health regulations. The aim of this study is to firstly investigate the influence of the new regulations with the mediating variable of physical service landscape on QSR visit intention. Second, this study aims to examine the influence of Theory of Planned Behavior (TPB) on QSR visit intention. Design/methodology - This study uses convenience sampling on mall visitors in Surabaya who also visit QSR during the COVID-19 pandemic, starting from July to December 2020. The study sample is 313 visitors which are acquired through questionnaires distributed both online and offline. The data will be analyzed using the technique PLS-SEM 3.0. Findings - Firstly, in the direct path, the results showed that the new-normal regulation significantly influences physical servicescape (exterior design, interior design, and QSR location). Secondly, TPB, which are attitude, subjective norm, and perceived behavioral control, significantly influence QSR visiting intention. In the indirect path, new-normal regulation significantly influences visitors’ intention towards the mediating variable of interior design, while in contrast exterior design and QSR location do not significantly mediate. Originality - This study specifically discusses the changes in the design of the physical service landscape since the implementation of the new-normal regulation caused by the COVID-19 pandemic, which both directly and indirectly influences the behavior of visitors in public areas. Research implication/practical implication - In terms of literature, this study contributes to a deeper understanding of the healthcare service landscape, which interacts with both architecture and marketing, in terms of individual behavior. Furthermore, this study practically helps mall management in deciding the marketing strategy and QSR outlet management to survive in the pandemic by following applicable healthcare protocols.
目的-“新常态”是指COVID -19大流行期间的适应时期,这一时期影响日常和经济活动,导致商场、旅游景点和美食区等公共场所实施严格的卫生规定。物理服务景观的外观与新常态卫生法规相适应。本研究首先以实体服务景观为中介变量,探讨新规对QSR访问意愿的影响。其次,本研究旨在探讨计划行为理论(TPB)对QSR访问意愿的影响。设计/方法-本研究对泗水的购物中心游客进行了方便抽样,这些游客在2020年7月至12月的COVID-19大流行期间也访问了QSR。研究样本为313名访客,通过线上和线下发放的调查问卷获得。数据将使用PLS-SEM 3.0技术进行分析。首先,在直接路径中,研究结果表明,新常态调节显著影响物理服务逃逸(外观设计、室内设计和QSR位置)。态度、主观规范和感知行为控制对QSR访问意愿有显著影响。在间接路径中,新常态调节显著影响游客对室内设计中介变量的意向,而外部设计和QSR位置对游客意向的中介作用不显著。独创性——本研究具体探讨了新冠疫情引发的新常态监管实施以来,物理服务景观设计的变化,这些变化直接或间接地影响了公共区域游客的行为。研究意义/实践意义——就文献而言,本研究有助于更深入地了解医疗保健服务领域,它与个人行为方面的架构和营销相互作用。此外,本研究实际帮助商场管理层决定营销策略和QSR门店管理,以遵循适用的医疗保健协议在大流行中生存。
{"title":"SURVIVING THE NEW-NORMAL: A STUDY ON PHYSICAL SERVICESCAPE AND VISITOR BEHAVIOR IN QUICK-SERVICE RESTAURANTS IN MALLS IN SURABAYA, INDONESIA","authors":"Njo Anastasia, Kevin Gunawan, Jani Rahardjo","doi":"10.20867/thm.28.3.7","DOIUrl":"https://doi.org/10.20867/thm.28.3.7","url":null,"abstract":"Purpose - The “new normal” is the period of adaptation during the pandemic COVID -19 that affects both daily and economic activities, leading to the application of strict health regulations in public places such as shopping malls, tourist sites and gastronomic areas. The appearance of the physical service landscape is adapted to the new normal health regulations. The aim of this study is to firstly investigate the influence of the new regulations with the mediating variable of physical service landscape on QSR visit intention. Second, this study aims to examine the influence of Theory of Planned Behavior (TPB) on QSR visit intention. Design/methodology - This study uses convenience sampling on mall visitors in Surabaya who also visit QSR during the COVID-19 pandemic, starting from July to December 2020. The study sample is 313 visitors which are acquired through questionnaires distributed both online and offline. The data will be analyzed using the technique PLS-SEM 3.0. Findings - Firstly, in the direct path, the results showed that the new-normal regulation significantly influences physical servicescape (exterior design, interior design, and QSR location). Secondly, TPB, which are attitude, subjective norm, and perceived behavioral control, significantly influence QSR visiting intention. In the indirect path, new-normal regulation significantly influences visitors’ intention towards the mediating variable of interior design, while in contrast exterior design and QSR location do not significantly mediate. Originality - This study specifically discusses the changes in the design of the physical service landscape since the implementation of the new-normal regulation caused by the COVID-19 pandemic, which both directly and indirectly influences the behavior of visitors in public areas. Research implication/practical implication - In terms of literature, this study contributes to a deeper understanding of the healthcare service landscape, which interacts with both architecture and marketing, in terms of individual behavior. Furthermore, this study practically helps mall management in deciding the marketing strategy and QSR outlet management to survive in the pandemic by following applicable healthcare protocols.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45831394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
MULTIVARIATE STATISTICAL ANALYSIS OF WINE FESTIVAL VISITOR EXPERIENCE 葡萄酒节游客体验的多元统计分析
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.13
Srđan Mitrović
Purpose Travel for the purpose of visiting festivals represents a fast-growing segment of the tourism market and is a unique opportunity for destinations development based on the fact that festivals provide various economic benefits to the local community. Festivals can have a significant effect on promotion and brand awareness of a destination and are capable of generating significant tourism income. Organizing festivals can attract visitors to the destination outside of the main tourist season and possibly even to destinations and regions they would not otherwise consider visiting. Festival environment can provide a unique and memorable experience to the visitors based around their specific interests. Providing memorable experiences to festival visitors leads to multiple positive outcomes and should be the focus of festival organizers and researchers. Wine festivals combine elements of wine and festival tourism and are a perfect opportunity to create unique experiences. They are defined as special events which are based on showcasing local wines, food and culture. Wine festivals are usually held in picturesque settings within wine regions which only adds to their attractiveness and makes them an ideal platform to create memorable experiences. Visiting wine festivals can be a main motive for travel to a certain destination as well as a specific experience that visitors want to immerse in during their stay at a destination. A comprehensive literature reviews has revealed a limited amount of research that views wine festival visitors experience as a multidimensional construct. Experience economy research has been based on the assumption that consumption has a hedonistic component and that decisions on purchases (or travel) are made with a combination of rational (cognitive) and irrational (emotional) elements. Multidimensional model of consumer experience has been originally proposed by Pine and Gilmore (1999) which consisted of four dimensions (escape, education, entertainment and environment) and has since been the base of a large number of tourism studies that have empirically tested the concept in various tourism settings. Research has shown that tourism experiences are subjective to the consumer and context specific. In other words, experience and its underlining dimensions will greatly vary depending on the platform on which they are created (i.e., restaurant, festival, resort, shopping) and will depended on the different kind of socio-demographic and psychological characteristics of the consumer. Therefore, purpose of this research is to conceptualize a theoretical framework that explains the experience of wine festival visitors through its dimensions, ancendents and consequences. From an empirical standpoint the goal of the research is to segment wine festival visitors based on the developed framework within the experience economy context. Methodology In order to test the proposed research hypotheses, an empirical study based on primary da
目的以参观节日为目的的旅行是旅游市场中一个快速增长的细分市场,也是目的地发展的一个独特机会,因为节日为当地社区提供了各种经济利益。节日可以对目的地的宣传和品牌知名度产生重大影响,并能够产生可观的旅游收入。组织节日可以吸引游客在主要旅游季节之外前往目的地,甚至可能前往他们原本不会考虑前往的目的地和地区。节日环境可以根据游客的特定兴趣为他们提供独特而难忘的体验。为节日游客提供难忘的体验会带来多种积极的结果,应该成为节日组织者和研究人员的重点。葡萄酒节结合了葡萄酒和节日旅游的元素,是创造独特体验的绝佳机会。它们被定义为以展示当地葡萄酒、美食和文化为基础的特别活动。葡萄酒节通常在葡萄酒产区风景如画的环境中举行,这只会增加它们的吸引力,使它们成为创造难忘体验的理想平台。参观葡萄酒节可能是前往某个目的地的主要动机,也是游客在目的地逗留期间想要沉浸的特定体验。一项全面的文献综述显示,将葡萄酒节游客体验视为一个多维结构的研究数量有限。体验经济研究一直基于这样一种假设,即消费具有享乐主义成分,购买(或旅行)的决策是由理性(认知)和非理性(情感)因素组合而成的。消费者体验的多维模型最初由Pine和Gilmore(1999)提出,由四个维度(逃离、教育、娱乐和环境)组成,此后成为大量旅游研究的基础,这些研究在各种旅游环境中对这一概念进行了实证检验。研究表明,旅游体验对消费者来说是主观的,并且是特定于环境的。换言之,体验及其强调维度将因其创建的平台(即餐厅、节日、度假村、购物)而异,并将取决于消费者的不同类型的社会人口统计和心理特征。因此,本研究的目的是概念化一个理论框架,通过其维度、祖先和后果来解释葡萄酒节游客的体验。从实证的角度来看,本研究的目标是在体验经济背景下,基于已开发的框架对葡萄酒节游客进行细分。方法为了检验所提出的研究假设,采用自我管理的调查方法,在原始数据的基础上进行了实证研究。使用的问卷是在全面回顾以往研究的基础上进行的:旅游体验、节日体验、葡萄酒旅游体验和葡萄酒节日体验。调查表以英语、克罗地亚语、德语、西班牙语和意大利语编写。它由44个项目组成,涉及游客的体验、动机、对葡萄酒的兴趣和知识、满意度、记忆和行为意图。为了检查内容的有效性、清晰度和可理解性,并确定完成问卷所需的确切时间,对7名学术界成员和5名非学术界成员的样本进行了问卷预测试。抽样策略基于这样一种假设,即葡萄酒节游客有不同类型(细分市场),因此为了收集数据,选择了三个截然不同的葡萄酒节。数据收集于2019年5月至6月。收集可用问卷462份。使用单变量(所有变量的平均得分、偏度系数和峰度)、双变量(ANOVA、Chi-Sqaure、Pearson相关系数)和多变量(因子分析、聚类分析)统计方法进行实证分析。研究结果基于广泛的文献综述,提出了葡萄酒节游客体验的六个维度:认知、情感、社会、感官、价值和服务体验。研究结果证实了所提出的葡萄酒节游客体验的多维理论框架,而葡萄酒节游客的体验与体验结果的相关性似乎是积极和显著的。总之,根据研究结果,游客葡萄酒节体验是一个多维结构,是游客与节日环境互动的结果,取决于游客的动机和对葡萄酒的参与。 所提出的框架建立在现有知识的基础上,拓宽了最常被引用的4E体验经济模型之外的体验维度的范围。此外,研究结果与研究人员的建议一致,他们指出,体验需要根据情境(基于它们的创建地)和个人(基于消费者类型)来衡量。为了更好地理解主观葡萄酒节体验的本质,将葡萄酒节游客分为四个显著不同的群体(商务游客、探险家、爱好者和同伴),并将动机作为细分标准。确定的游客群体在动机、体验和行为意图方面对所参观的葡萄酒节和目的地有显著差异。商务游客的动机是购买葡萄酒,并主要通过其社交成分(维度)体验节日。他们对葡萄酒不太感兴趣或不了解葡萄酒,并将葡萄酒节视为社交机会。他们未来的意图将围绕着将他们带到节日的商业活动的扩展(即购买葡萄酒)。探索者代表了一部分消费者,他们对品尝新葡萄酒感兴趣,并在节日期间参加休闲社交活动。他们将葡萄酒视为旅行的重要补充,会参观不同的酒庄和其他节日,但不会专门为他们旅行。在某种程度上,他们代表了对葡萄酒有着高于平均水平的兴趣和知识的“经典”游客。信徒是一个游客群体,在文学中通常被称为葡萄酒爱好者或爱好者。他们参观葡萄酒节,体验他们的感官受到刺激,知识得到扩展,情绪得到激发,社交需求得到满足。他们对葡萄酒有着高于平均水平的兴趣和知识,并计划重返葡萄酒节,在葡萄酒节上购买葡萄酒,以及参观参加葡萄酒节的酒庄。与其他游客群体相比,奉献者更强调创造多维难忘体验的必要性。同伴是葡萄酒节的不感兴趣的参与者。他们的角色是支持和陪伴属于其他部分的游客。他们的节日体验是基于社会和情感层面的。他们对葡萄酒缺乏任何重大兴趣或知识,只有在再次需要陪伴的情况下才会重返节日。总之,根据这项研究的结果,参加葡萄酒节的特定游客群体之间的葡萄酒节体验似乎会有显著差异。
{"title":"MULTIVARIATE STATISTICAL ANALYSIS OF WINE FESTIVAL VISITOR EXPERIENCE","authors":"Srđan Mitrović","doi":"10.20867/thm.28.3.13","DOIUrl":"https://doi.org/10.20867/thm.28.3.13","url":null,"abstract":"Purpose Travel for the purpose of visiting festivals represents a fast-growing segment of the tourism market and is a unique opportunity for destinations development based on the fact that festivals provide various economic benefits to the local community. Festivals can have a significant effect on promotion and brand awareness of a destination and are capable of generating significant tourism income. Organizing festivals can attract visitors to the destination outside of the main tourist season and possibly even to destinations and regions they would not otherwise consider visiting. Festival environment can provide a unique and memorable experience to the visitors based around their specific interests. Providing memorable experiences to festival visitors leads to multiple positive outcomes and should be the focus of festival organizers and researchers. Wine festivals combine elements of wine and festival tourism and are a perfect opportunity to create unique experiences. They are defined as special events which are based on showcasing local wines, food and culture. Wine festivals are usually held in picturesque settings within wine regions which only adds to their attractiveness and makes them an ideal platform to create memorable experiences. Visiting wine festivals can be a main motive for travel to a certain destination as well as a specific experience that visitors want to immerse in during their stay at a destination. A comprehensive literature reviews has revealed a limited amount of research that views wine festival visitors experience as a multidimensional construct. Experience economy research has been based on the assumption that consumption has a hedonistic component and that decisions on purchases (or travel) are made with a combination of rational (cognitive) and irrational (emotional) elements. Multidimensional model of consumer experience has been originally proposed by Pine and Gilmore (1999) which consisted of four dimensions (escape, education, entertainment and environment) and has since been the base of a large number of tourism studies that have empirically tested the concept in various tourism settings. Research has shown that tourism experiences are subjective to the consumer and context specific. In other words, experience and its underlining dimensions will greatly vary depending on the platform on which they are created (i.e., restaurant, festival, resort, shopping) and will depended on the different kind of socio-demographic and psychological characteristics of the consumer. Therefore, purpose of this research is to conceptualize a theoretical framework that explains the experience of wine festival visitors through its dimensions, ancendents and consequences. From an empirical standpoint the goal of the research is to segment wine festival visitors based on the developed framework within the experience economy context. Methodology In order to test the proposed research hypotheses, an empirical study based on primary da","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48990043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE EFFECT OF FINANCIAL AND ECONOMIC GROWTH ON TOURISM DEVELOPMENT IN EMERGING ECONOMIES: A STUDY OF VIETNAM FOR THE INTERVAL 1990-2020. 金融和经济增长对新兴经济体旅游业发展的影响:1990-2020年期间越南的研究。
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.9
Thi Phuong Thao Hoang
Purpose - The primary study objective is to determine the interaction between economic, financial, and tourism development in Vietnam for the 1990-2020 intervals. Design - This study is conducted through a combination of qualitative and quantitative methods using secondary data from WorldBank, Ourworldindata, and the Vietnam Bureau of Statistics. Methodology: The ARDL model is a statistically more robust approach for cointegration testing; then the ECM model was used to test for short-term effects and finally the Granger test for causality between the observed variables. Findings - Investigating the vital internal force that promotes tourism development reveals that finance and economic growth are crucially crucial during the 31-year study period. To illustrate, the economic and financial contribution to the positive change of tourism is up to 30.4% and 18.1%, respectively. Excitedly, the Granger test demonstrates a one-way causal relationship between economic growth and tourism development, tourism development, and finance development, and finance development and economic growth. In other words, it is a circle that demonstrates a consistently positive impact from tourism development to finance development, from finance development to economic growth, and finally, from economic growth to tourism development. The originality of the research - This paper highlights the role and impact level of the economic and financial sector on the tourism industry of a new Asian tiger and can be considered as the first study on Vietnam. The findings investigate how the economy functioned in the past and support policymakers in establishing future development policies, particularly in post-pandemic recovery.
目的-主要研究目标是确定1990-2020年期间越南经济、金融和旅游发展之间的相互作用。设计-本研究通过定性和定量相结合的方法进行,使用来自世界银行,我们的世界数据和越南统计局的二手数据。方法:ARDL模型是统计上更稳健的协整检验方法;然后用ECM模型检验短期效应,最后用Granger检验观察变量之间的因果关系。调查结果-调查促进旅游业发展的重要内在力量表明,在31年的研究期间,金融和经济增长至关重要。为了说明,经济和财政对旅游业的积极变化的贡献分别高达30.4%和18.1%。令人兴奋的是,格兰杰检验证明了经济增长与旅游发展、旅游发展与金融发展、金融发展与经济增长之间存在单向因果关系。换句话说,它是一个从旅游发展到金融发展,从金融发展到经济增长,最后从经济增长到旅游发展的持续正向影响的循环。研究的独创性-本文突出了经济和金融部门对亚洲新虎旅游业的作用和影响程度,可以被认为是对越南的第一次研究。这些发现调查了过去经济的运作方式,并支持决策者制定未来的发展政策,特别是在大流行后的复苏中。
{"title":"THE EFFECT OF FINANCIAL AND ECONOMIC GROWTH ON TOURISM DEVELOPMENT IN EMERGING ECONOMIES: A STUDY OF VIETNAM FOR THE INTERVAL 1990-2020.","authors":"Thi Phuong Thao Hoang","doi":"10.20867/thm.28.3.9","DOIUrl":"https://doi.org/10.20867/thm.28.3.9","url":null,"abstract":"Purpose - The primary study objective is to determine the interaction between economic, financial, and tourism development in Vietnam for the 1990-2020 intervals. Design - This study is conducted through a combination of qualitative and quantitative methods using secondary data from WorldBank, Ourworldindata, and the Vietnam Bureau of Statistics. Methodology: The ARDL model is a statistically more robust approach for cointegration testing; then the ECM model was used to test for short-term effects and finally the Granger test for causality between the observed variables. Findings - Investigating the vital internal force that promotes tourism development reveals that finance and economic growth are crucially crucial during the 31-year study period. To illustrate, the economic and financial contribution to the positive change of tourism is up to 30.4% and 18.1%, respectively. Excitedly, the Granger test demonstrates a one-way causal relationship between economic growth and tourism development, tourism development, and finance development, and finance development and economic growth. In other words, it is a circle that demonstrates a consistently positive impact from tourism development to finance development, from finance development to economic growth, and finally, from economic growth to tourism development. The originality of the research - This paper highlights the role and impact level of the economic and financial sector on the tourism industry of a new Asian tiger and can be considered as the first study on Vietnam. The findings investigate how the economy functioned in the past and support policymakers in establishing future development policies, particularly in post-pandemic recovery.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"1 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41794295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
SUSTAINABLE MARKETING IN HIGHER EDUCATION 高等教育中的可持续营销
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-12-01 DOI: 10.20867/thm.28.3.12
Dunja Meštrović
Purpose Sustainable marketing, which emerged as the third development phase of green marketing, evolved from the economics of sustainable development. It is defined as a simultaneous balanced approach that incorporates and integrates economic, environmental and social goals, while meeting the needs of all stakeholders and respecting the needs of future generations. Such an approach is considered an obligation, rather than an option, and it represents the focus of this doctoral dissertation. In our post-industrial society, highly-educated human resources and knowledge are the most valuable resources and the key prerequisites for the economic development, prosperity and well-being of each individual and of the society as a whole. Therefore, the traditional role of higher education and its institutions has become more important, and this in turn determines great challenges as these institutions are considered the essence of intellectual, cultural, social and technological development of the community (Meštrović, 2017), the fundamental lever and spitirus movens for sustainable development of the society as a whole. Existing research in the field of sustainable marketing is predominantly focused on forprofit sector, while a further extensive and comprehensive literature review identified the lack of research addressing sustainable marketing in the context of public sector, including the higher education sector and public higher education institutions. In order to address the identified research gap and follow the relevant research recommendations, the basic objectives of this dissertation were defined as follows: (1) to investigate and design a systematic and comprehensive critical account of the existing theoretical knowledge in the field of sustainable marketing, (2) to develop and test a conceptual model aimed at measuring the impact of sustainable marketing in higher education, defined by three dimensions: promotion and education for sustainable development, sustainable marketing activities and implementation benefits, on higher education performance, assessed by service quality and success in achieving the multiple objectives of higher education institution, and (3) to test the proposed hypotheses. Methodology To achieve the empirical objectives of the study, a two-stage approach was adopted. The comprehensive literature review was followed by exploratory primary research suitable to explore the attitudes and perceptions of key stakeholders on sustainable marketing and its application in higher education institutions, using a developed measurement instrument to capture attitudes and perceptions toward manifest forms of sustainable marketing in higher education. The research was conducted using a pre-tested online questionnaire on a purposive sample of experts, where 104 valid and complete responses from selected stakeholders related to higher education were received. Qualitative analysis was conducted using the Hotjar online numerical coding and
目的可持续营销是在可持续发展经济学的基础上发展起来的,是绿色营销的第三个发展阶段。它被定义为一种同时兼顾经济、环境和社会目标的平衡方法,同时满足所有利益攸关方的需求并尊重子孙后代的需求。这种方法被认为是一种义务,而不是一种选择,它代表了这篇博士论文的重点。在后工业社会,受过高等教育的人力资源和知识是最宝贵的资源,也是每个人和整个社会经济发展、繁荣和福祉的关键先决条件。因此,高等教育及其机构的传统作用变得更加重要,这反过来又决定了巨大的挑战,因为这些机构被认为是社区智力、文化、社会和技术发展的本质(Meštrović,2017),是整个社会可持续发展的根本杠杆和spitirus推动者。可持续营销领域的现有研究主要集中在营利部门,而另一项广泛而全面的文献综述发现,缺乏在公共部门(包括高等教育部门和公立高等教育机构)背景下解决可持续营销问题的研究。为了填补已发现的研究空白并遵循相关研究建议,本文的基本目标如下:(1)对可持续营销领域现有的理论知识进行系统、全面的研究和设计,(2)开发和测试一个概念模型,旨在衡量可持续营销在高等教育中的影响,该模型由三个维度定义:促进和教育可持续发展、可持续营销活动和实施效益、,通过服务质量和成功实现高等教育机构的多重目标来评估,以及(3)检验所提出的假设。方法为了实现研究的实证目标,采用了两阶段方法。在全面的文献综述之后,进行了探索性的初步研究,适用于探索关键利益相关者对可持续营销及其在高等教育机构中的应用的态度和看法,使用开发的测量工具来捕捉对高等教育中明显形式的可持续营销的态度和观念。这项研究是使用一份预先测试的在线问卷对有目的的专家样本进行的,从与高等教育相关的选定利益相关者那里收到了104份有效和完整的回复。使用Hotjar在线数字编码和内容分析应用程序(Hotjar有限公司,2014-2019)进行定性分析,以深入了解高等教育利益相关者对可持续营销概念和重要性的看法和理解。然后使用社会科学统计软件包(SPSS 23.0)程序对收集的数据进行定量分析,以确定测量工具的维度、有效性和可靠性。随后,使用主成分分析(PCA)和Varimax旋转的探索性因子分析(EFA)被应用于确定结构的明显变量(Mejovšek,2013),目的是区分其基本因素,因为因子结构从以前的研究中还不知道。确定了拟议的高等教育可持续营销衡量工具的多维结构(Meštrovićet al.,2021)和为高等教育机构的多个目标开发的衡量工具的一维结构,将在主要研究中使用。在试点测试之后,与之前的探索性研究一样,在2019年5月10日至5月30日期间使用匿名谷歌表单在线问卷进行了初步定量实证主研究。除了滚雪球式抽样之外,还使用了一个方便的样本,以接触更广泛、更多的高等教育利益相关者,共有12.317名受访者参与了问卷调查。由于所有调查问题都是强制性的,因此完成的没有缺失值的问卷数量达到2.189份,在数据清理后,由于一系列提出的问题导致回答不一致、回答不合理以及回答往往极端或相同,146份问卷被排除在外。最后,共有2.043名受访者,其中1人。
{"title":"SUSTAINABLE MARKETING IN HIGHER EDUCATION","authors":"Dunja Meštrović","doi":"10.20867/thm.28.3.12","DOIUrl":"https://doi.org/10.20867/thm.28.3.12","url":null,"abstract":"Purpose Sustainable marketing, which emerged as the third development phase of green marketing, evolved from the economics of sustainable development. It is defined as a simultaneous balanced approach that incorporates and integrates economic, environmental and social goals, while meeting the needs of all stakeholders and respecting the needs of future generations. Such an approach is considered an obligation, rather than an option, and it represents the focus of this doctoral dissertation. In our post-industrial society, highly-educated human resources and knowledge are the most valuable resources and the key prerequisites for the economic development, prosperity and well-being of each individual and of the society as a whole. Therefore, the traditional role of higher education and its institutions has become more important, and this in turn determines great challenges as these institutions are considered the essence of intellectual, cultural, social and technological development of the community (Meštrović, 2017), the fundamental lever and spitirus movens for sustainable development of the society as a whole. Existing research in the field of sustainable marketing is predominantly focused on forprofit sector, while a further extensive and comprehensive literature review identified the lack of research addressing sustainable marketing in the context of public sector, including the higher education sector and public higher education institutions. In order to address the identified research gap and follow the relevant research recommendations, the basic objectives of this dissertation were defined as follows: (1) to investigate and design a systematic and comprehensive critical account of the existing theoretical knowledge in the field of sustainable marketing, (2) to develop and test a conceptual model aimed at measuring the impact of sustainable marketing in higher education, defined by three dimensions: promotion and education for sustainable development, sustainable marketing activities and implementation benefits, on higher education performance, assessed by service quality and success in achieving the multiple objectives of higher education institution, and (3) to test the proposed hypotheses. Methodology To achieve the empirical objectives of the study, a two-stage approach was adopted. The comprehensive literature review was followed by exploratory primary research suitable to explore the attitudes and perceptions of key stakeholders on sustainable marketing and its application in higher education institutions, using a developed measurement instrument to capture attitudes and perceptions toward manifest forms of sustainable marketing in higher education. The research was conducted using a pre-tested online questionnaire on a purposive sample of experts, where 104 valid and complete responses from selected stakeholders related to higher education were received. Qualitative analysis was conducted using the Hotjar online numerical coding and ","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46641010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps 个体因素在用户使用医疗旅游移动应用意向中的作用
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-11-21 DOI: 10.3390/tourhosp3040057
Chiao-Chen Chang
The successful operation of medical tourism mobile applications primarily depends on the extent to which users are fully motivated to adopt their use. Therefore, the primary purpose of this study was to investigate the factors influencing medical tourism mobile application usage intentions. This study applied the unified theory of acceptance and use of technology (UTAUT2) to build a comprehensive model that explains users’ intentions to use medical tourism mobile apps. Our research findings confirm the validity of the UTAUT2 in explaining users’ intentions to use medical tourism mobile apps in the context of medical tourism mobile services. Additionally, the results focus on the enhancement in the role of the other rather that contextual attributes of the IT/IS environment (i.e., personal involvement and personal innovativeness). This study can confirm the importance of the UTAUT2 constructs in the setting of medical tourism mobile app usage. By conducting surveys, medical tourism mobile app designers can know that personal involvement and personal innovativeness lead to influences on the effectiveness of corporate marketing efforts relating to using mobile medical apps.
医疗旅游移动应用程序的成功运营主要取决于用户在多大程度上完全有动力采用它们的使用。因此,本研究的主要目的是探讨医疗旅游移动应用程序使用意向的影响因素。本研究运用技术接受与使用统一理论(UTAUT2),构建了用户医疗旅游移动应用使用意向的综合模型。我们的研究结果证实了UTAUT2在解释医疗旅游移动服务背景下用户使用医疗旅游移动应用的意图方面的有效性。此外,结果侧重于他者角色的增强,而不是IT/IS环境的上下文属性(即个人参与和个人创新)。本研究可以证实UTAUT2结构在医疗旅游移动应用使用设置中的重要性。通过调查,医疗旅游移动应用程序设计师可以知道,个人参与和个人创新导致影响企业营销工作的有效性与使用移动医疗应用程序。
{"title":"The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps","authors":"Chiao-Chen Chang","doi":"10.3390/tourhosp3040057","DOIUrl":"https://doi.org/10.3390/tourhosp3040057","url":null,"abstract":"The successful operation of medical tourism mobile applications primarily depends on the extent to which users are fully motivated to adopt their use. Therefore, the primary purpose of this study was to investigate the factors influencing medical tourism mobile application usage intentions. This study applied the unified theory of acceptance and use of technology (UTAUT2) to build a comprehensive model that explains users’ intentions to use medical tourism mobile apps. Our research findings confirm the validity of the UTAUT2 in explaining users’ intentions to use medical tourism mobile apps in the context of medical tourism mobile services. Additionally, the results focus on the enhancement in the role of the other rather that contextual attributes of the IT/IS environment (i.e., personal involvement and personal innovativeness). This study can confirm the importance of the UTAUT2 constructs in the setting of medical tourism mobile app usage. By conducting surveys, medical tourism mobile app designers can know that personal involvement and personal innovativeness lead to influences on the effectiveness of corporate marketing efforts relating to using mobile medical apps.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"16 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79738256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
An Out-of-Town Trip in the Province of Rieti: A Multidimensional Analysis of the Tourism Attractiveness and Territorial Development of the Localities 列埃提省的一次城外之旅:地方旅游吸引力与地域发展的多维分析
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-11-07 DOI: 10.3390/tourhosp3040056
Andrea Salustri
The Province of Rieti (Italy) hosts well-preserved historical villages rich in natural and cultural resources, as well as attractive food traditions. Consequently, being close to the Metropolitan City of Rome, many urban residents may consider it an ideal place for out-of-town trips integrating a mix of nature, taste, and culture. Based on these premises, the research answers the following questions: what are the most attractive destinations for out-of-town trips in the Province of Rieti? What territorial factors may negatively affect local tourism attractiveness? To answer these questions, a multidimensional quantitative analysis is developed at the municipal scale through the design and implementation of a composite index based on two dimensions (tourism attractiveness and territorial development). The results of the quantitative analysis suggest how the small municipalities located in the Province of Rieti are characterized by a heterogeneous mix of tourism attractiveness and territorial development, and most of them may be ideal destinations for out-of-town trips. However, supra-local development strategies (such as the Reatini Mountains strategy) are needed to narrow the territorial and socioeconomic distances from the poles of services and to elaborate a culturally sustainable local tourism offer that may foster entrepreneurship, increase welfare, and trigger rural development in the localities.
里埃蒂省(意大利)拥有保存完好的历史村庄,拥有丰富的自然和文化资源,以及吸引人的食物传统。因此,由于靠近罗马大都会,许多城市居民可能会认为它是一个集自然、品味和文化于一体的城外旅行的理想场所。基于这些前提,研究回答了以下问题:列埃蒂省最具吸引力的城外旅游目的地是什么?哪些地域因素会对当地旅游吸引力产生负面影响?为了回答这些问题,通过设计和实施基于两个维度(旅游吸引力和地域发展)的复合指数,在城市尺度上进行了多维定量分析。定量分析的结果表明,列埃蒂省的小城市的特点是旅游吸引力和领土发展的异质性混合,其中大多数可能是城外旅行的理想目的地。然而,需要超地方发展战略(如Reatini山脉战略)来缩小与服务两极的领土和社会经济距离,并精心设计文化上可持续的地方旅游产品,以促进创业精神,增加福利,并触发当地的农村发展。
{"title":"An Out-of-Town Trip in the Province of Rieti: A Multidimensional Analysis of the Tourism Attractiveness and Territorial Development of the Localities","authors":"Andrea Salustri","doi":"10.3390/tourhosp3040056","DOIUrl":"https://doi.org/10.3390/tourhosp3040056","url":null,"abstract":"The Province of Rieti (Italy) hosts well-preserved historical villages rich in natural and cultural resources, as well as attractive food traditions. Consequently, being close to the Metropolitan City of Rome, many urban residents may consider it an ideal place for out-of-town trips integrating a mix of nature, taste, and culture. Based on these premises, the research answers the following questions: what are the most attractive destinations for out-of-town trips in the Province of Rieti? What territorial factors may negatively affect local tourism attractiveness? To answer these questions, a multidimensional quantitative analysis is developed at the municipal scale through the design and implementation of a composite index based on two dimensions (tourism attractiveness and territorial development). The results of the quantitative analysis suggest how the small municipalities located in the Province of Rieti are characterized by a heterogeneous mix of tourism attractiveness and territorial development, and most of them may be ideal destinations for out-of-town trips. However, supra-local development strategies (such as the Reatini Mountains strategy) are needed to narrow the territorial and socioeconomic distances from the poles of services and to elaborate a culturally sustainable local tourism offer that may foster entrepreneurship, increase welfare, and trigger rural development in the localities.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"11 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86613223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Tourism and Hospitality Management-Croatia
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1