Pub Date : 2021-08-09DOI: 10.1177/03400352211035407
Kittiya Suthiprapa, Kulthida Tuamsuk
This research aimed to analyse the user experiences of reference services in academic libraries based on the marketing mix 7Ps concept. The sample was instructors and students from eight national research universities in Thailand. Questionnaires were returned by 337 instructors (86.41%) and 399 students (100%). The results show that the component of the marketing mix 7Ps that was most important for reference services according to the users was people (β = .881), followed by place (β = .868), promotion (β = .863), product (β = .856), price (β = .854), process (β = .805) and physical environment (β = .789). When considering product, the most important services were counselling, research information seeking, instruction and answering, respectively. The results of this marketing mix 7Ps study reveal users’ attitudes with regard to various aspects that can be integrated with service design and create a model for developing library service innovation.
{"title":"Users’ experiences of reference services in Thai academic libraries","authors":"Kittiya Suthiprapa, Kulthida Tuamsuk","doi":"10.1177/03400352211035407","DOIUrl":"https://doi.org/10.1177/03400352211035407","url":null,"abstract":"This research aimed to analyse the user experiences of reference services in academic libraries based on the marketing mix 7Ps concept. The sample was instructors and students from eight national research universities in Thailand. Questionnaires were returned by 337 instructors (86.41%) and 399 students (100%). The results show that the component of the marketing mix 7Ps that was most important for reference services according to the users was people (β = .881), followed by place (β = .868), promotion (β = .863), product (β = .856), price (β = .854), process (β = .805) and physical environment (β = .789). When considering product, the most important services were counselling, research information seeking, instruction and answering, respectively. The results of this marketing mix 7Ps study reveal users’ attitudes with regard to various aspects that can be integrated with service design and create a model for developing library service innovation.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47013406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-04DOI: 10.1177/03400352211030940
Ugonna B. Fidelugwuowo
Facilitating access to information has been and will continue to be a dynamic process in light of the growing importance of information. Many studies have explored the socio-economic characteristics or attributes of farmers that affect access to information. Studies on models for their prediction are often lagged, particularly in developing countries. In this article, data on access to information and other attributes was collected from 1920 randomly selected rice farmers in Nigeria using structured interviews. Half of the farmers (49.0%) had access to information on rice farming and more than half (64.9%) belonged to a farmers group. The majority of the rice farmers were married (90.7%) and educated (73.1%). A logistic regression model with a 54.4% correct prediction showed age, education and membership of a farmers group to be predictors of access to information. Librarians should ascertain the attributes of rice farmers to enable them to repackage information for easy access.
{"title":"A model of access to information among Nigerian rice farmers","authors":"Ugonna B. Fidelugwuowo","doi":"10.1177/03400352211030940","DOIUrl":"https://doi.org/10.1177/03400352211030940","url":null,"abstract":"Facilitating access to information has been and will continue to be a dynamic process in light of the growing importance of information. Many studies have explored the socio-economic characteristics or attributes of farmers that affect access to information. Studies on models for their prediction are often lagged, particularly in developing countries. In this article, data on access to information and other attributes was collected from 1920 randomly selected rice farmers in Nigeria using structured interviews. Half of the farmers (49.0%) had access to information on rice farming and more than half (64.9%) belonged to a farmers group. The majority of the rice farmers were married (90.7%) and educated (73.1%). A logistic regression model with a 54.4% correct prediction showed age, education and membership of a farmers group to be predictors of access to information. Librarians should ascertain the attributes of rice farmers to enable them to repackage information for easy access.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45939046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-04DOI: 10.1177/03400352211031587
Esharenana E. Adomi, G. Oyovwe-Tinuoye
Like many countries, Nigeria’s library services were affected by COVID-19. This study (conducted in 2020) examined the priorities and barriers for information seeking and use by library and information science professionals in Nigeria, including what type of information was sought, the sources used and how these were evaluated. An online survey, with questions informed by a literature survey, was sent to library and information science professionals in Nigeria with WhatsApp accounts (individual and library and information science group accounts). The responses were automatically collected and saved into Google Sheets for further analysis using descriptive statistics. There were 167 responses (61% response rate). The main information needs were causes of the virus, COVID-19 symptoms, providing library services during physical library closure, the timing of reopening, and staff and user safety measures required for library reopening. The respondents were also concerned about COVID-19 test procedures and transmission mechanisms, treatment (including herbal medicines), vaccines, government policy and restrictions on movement. The main information sources used were the Internet (including government and World Health Organization websites), social media, television and radio. The authority, reliability, currency and relevance of the information were considered when evaluating COVID-19 information consulted, and were using the information primarily to ‘keep safe’ in accordance with government regulations, to provide library services on time and to plan for safe reopening. The barriers to information seeking and use were technical (poor telecommunications), financial (lack of funds to purchase resources) and physical (library closures). One barrier was the volume of information (both reliable and unreliable). Verification was viewed as important but seemingly difficult to do. The respondents were concerned about the safe and effective operation of library services. Library and information science professionals in Nigeria may need advice from health professionals on the most reliable sources of information on COVID-19 and how to use them for themselves and their users.
{"title":"COVID-19 information seeking and utilization among library and information science professionals in Nigeria","authors":"Esharenana E. Adomi, G. Oyovwe-Tinuoye","doi":"10.1177/03400352211031587","DOIUrl":"https://doi.org/10.1177/03400352211031587","url":null,"abstract":"Like many countries, Nigeria’s library services were affected by COVID-19. This study (conducted in 2020) examined the priorities and barriers for information seeking and use by library and information science professionals in Nigeria, including what type of information was sought, the sources used and how these were evaluated. An online survey, with questions informed by a literature survey, was sent to library and information science professionals in Nigeria with WhatsApp accounts (individual and library and information science group accounts). The responses were automatically collected and saved into Google Sheets for further analysis using descriptive statistics. There were 167 responses (61% response rate). The main information needs were causes of the virus, COVID-19 symptoms, providing library services during physical library closure, the timing of reopening, and staff and user safety measures required for library reopening. The respondents were also concerned about COVID-19 test procedures and transmission mechanisms, treatment (including herbal medicines), vaccines, government policy and restrictions on movement. The main information sources used were the Internet (including government and World Health Organization websites), social media, television and radio. The authority, reliability, currency and relevance of the information were considered when evaluating COVID-19 information consulted, and were using the information primarily to ‘keep safe’ in accordance with government regulations, to provide library services on time and to plan for safe reopening. The barriers to information seeking and use were technical (poor telecommunications), financial (lack of funds to purchase resources) and physical (library closures). One barrier was the volume of information (both reliable and unreliable). Verification was viewed as important but seemingly difficult to do. The respondents were concerned about the safe and effective operation of library services. Library and information science professionals in Nigeria may need advice from health professionals on the most reliable sources of information on COVID-19 and how to use them for themselves and their users.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/03400352211031587","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47501252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-04DOI: 10.1177/03400352211028897
Chin Ee Loh, Elia Binte M Hamarian, Lisa Lim Yu Qi, Qianwei Lim, Skyler Ng Ynn Zee
School libraries around the world need to revitalise their spaces, collections and programming to continue to be relevant for teachers and students living and learning in an information-saturated technological global age. Efforts in the rethinking of library usage and design are most effective when they are contextualised and localised, based on user needs and country or school budgets. Design thinking is a useful approach for schools to understand the needs of their populations and design targeted improvements for their libraries’ specific users. This article explains how one secondary school collaborated with university researchers to use design thinking to re-envision the role and functions of its school library. The evidence collected through the process was integrated into the redesign of an improved library for the students. This article provides a model for evidence-driven school library improvement projects.
{"title":"Developing future-ready school libraries through design thinking: A case study","authors":"Chin Ee Loh, Elia Binte M Hamarian, Lisa Lim Yu Qi, Qianwei Lim, Skyler Ng Ynn Zee","doi":"10.1177/03400352211028897","DOIUrl":"https://doi.org/10.1177/03400352211028897","url":null,"abstract":"School libraries around the world need to revitalise their spaces, collections and programming to continue to be relevant for teachers and students living and learning in an information-saturated technological global age. Efforts in the rethinking of library usage and design are most effective when they are contextualised and localised, based on user needs and country or school budgets. Design thinking is a useful approach for schools to understand the needs of their populations and design targeted improvements for their libraries’ specific users. This article explains how one secondary school collaborated with university researchers to use design thinking to re-envision the role and functions of its school library. The evidence collected through the process was integrated into the redesign of an improved library for the students. This article provides a model for evidence-driven school library improvement projects.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44925404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-03DOI: 10.1177/03400352211025552
Wei Yang, Tianlin Liu
Approximately 100 Intellectual Property Information Services Centres have been established in Chinese university libraries, more than 80% of them since 2017. The context of this boom in Intellectual Property Information Services Centres is the rapidly increasing number of patent applications in China, as well as an unacceptably low transfer ratio. Do Intellectual Property Information Services Centres represent a promising direction for university library transformation? This is the central issue addressed in this article. The characteristics of the Chinese evolutionary path and driving forces are discussed, and distinctive intellectual property information service practices are studied and summarized. Comparisons are made with the USA, the UK, Europe and India. With Intellectual Property Information Services Centres, university libraries can evolve from information providers to innovation catalysts, and establish closer connections between universities, communities and industries. The impacts of Intellectual Property Information Services Centres on university librarianship are multifaceted. The trends and challenges of intellectual property information services are also discussed in the article.
{"title":"Intellectual property information services and the impacts on academic libraries’ transformation from the perspective of Chinese university libraries","authors":"Wei Yang, Tianlin Liu","doi":"10.1177/03400352211025552","DOIUrl":"https://doi.org/10.1177/03400352211025552","url":null,"abstract":"Approximately 100 Intellectual Property Information Services Centres have been established in Chinese university libraries, more than 80% of them since 2017. The context of this boom in Intellectual Property Information Services Centres is the rapidly increasing number of patent applications in China, as well as an unacceptably low transfer ratio. Do Intellectual Property Information Services Centres represent a promising direction for university library transformation? This is the central issue addressed in this article. The characteristics of the Chinese evolutionary path and driving forces are discussed, and distinctive intellectual property information service practices are studied and summarized. Comparisons are made with the USA, the UK, Europe and India. With Intellectual Property Information Services Centres, university libraries can evolve from information providers to innovation catalysts, and establish closer connections between universities, communities and industries. The impacts of Intellectual Property Information Services Centres on university librarianship are multifaceted. The trends and challenges of intellectual property information services are also discussed in the article.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43858980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-22DOI: 10.1177/03400352211024673
N. P. Osuchukwu, Nkechi Sabina Udeze
Nigerian public libraries play important roles in enabling the collation and sustainability of communities’ indigenous knowledge. This article is a case study of the activities, services and challenges of sustaining cultural heritage in the Anambra State Library Board. The study involved qualitative research, with physical visits, observation techniques and interviews for data collection. The researchers found that the public library has a cultural heritage section with various indigenous items displayed with their local names. The staff are involved in several activities designed to create effective cultural services. The Library Board organizes an annual cultural festival and talk shows, traditional dance, indigenous skills acquisition, storytelling, Igbo language readingand spelling bee. These programmes are developed in consultation and collaboration with community members, the media and the Nigerian Library Association. The challenges include problems of collation, damage, conservation and preservation. It is recommended that Nigerian public libraries should acquire more indigenous resources and conserve local items in digital collections.
{"title":"Enabling cultural heritage spaces in Nigerian public libraries: A case study of the Anambra State Library Board","authors":"N. P. Osuchukwu, Nkechi Sabina Udeze","doi":"10.1177/03400352211024673","DOIUrl":"https://doi.org/10.1177/03400352211024673","url":null,"abstract":"Nigerian public libraries play important roles in enabling the collation and sustainability of communities’ indigenous knowledge. This article is a case study of the activities, services and challenges of sustaining cultural heritage in the Anambra State Library Board. The study involved qualitative research, with physical visits, observation techniques and interviews for data collection. The researchers found that the public library has a cultural heritage section with various indigenous items displayed with their local names. The staff are involved in several activities designed to create effective cultural services. The Library Board organizes an annual cultural festival and talk shows, traditional dance, indigenous skills acquisition, storytelling, Igbo language readingand spelling bee. These programmes are developed in consultation and collaboration with community members, the media and the Nigerian Library Association. The challenges include problems of collation, damage, conservation and preservation. It is recommended that Nigerian public libraries should acquire more indigenous resources and conserve local items in digital collections.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/03400352211024673","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44861402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-21DOI: 10.1177/03400352211023787
Paulina Kralka, Marya Muzart
The British Library’s Stein collection contains about 14,000 scrolls, fragments and booklets in Chinese from a cave in the Buddhist Mogao Caves complex near Dunhuang in north-west China. This article describes storage and access solutions for the collection in the context of a busy research library and the currently ongoing Lotus Sutra Manuscripts Digitisation project. The article presents the various technical and organisational challenges that its rehousing presents to the library conservators. Restricted by the existing storage facilities, budget limitations and tight project deadlines, the conservators must provide housing that is adequate for the scroll format, is practical and prevents dissociation, but is also cost- and time-effective. With the best storage practice in mind, they have developed original solutions, balancing the specific housing requirements and constraints. These storage solutions allow the conservators to ensure the long-term safety and accessibility of the collection while laying down a foundation of standardisation that will ensure a homogeneity of approaches for future projects.
{"title":"Dunhuang scrolls: Innovative storage solutions at the British Library","authors":"Paulina Kralka, Marya Muzart","doi":"10.1177/03400352211023787","DOIUrl":"https://doi.org/10.1177/03400352211023787","url":null,"abstract":"The British Library’s Stein collection contains about 14,000 scrolls, fragments and booklets in Chinese from a cave in the Buddhist Mogao Caves complex near Dunhuang in north-west China. This article describes storage and access solutions for the collection in the context of a busy research library and the currently ongoing Lotus Sutra Manuscripts Digitisation project. The article presents the various technical and organisational challenges that its rehousing presents to the library conservators. Restricted by the existing storage facilities, budget limitations and tight project deadlines, the conservators must provide housing that is adequate for the scroll format, is practical and prevents dissociation, but is also cost- and time-effective. With the best storage practice in mind, they have developed original solutions, balancing the specific housing requirements and constraints. These storage solutions allow the conservators to ensure the long-term safety and accessibility of the collection while laying down a foundation of standardisation that will ensure a homogeneity of approaches for future projects.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/03400352211023787","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42549974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-15DOI: 10.1177/03400352211024683
N. Andrews
The Burke Museum of Natural History and Culture opened the “Pacific Voices” exhibition in 1997, a community-led exhibition of Indigenous cultures throughout the Pacific Rim, including Māori. Twenty years later, Nicola Andrews, a Ngāti Pāoa Māori student at the University of Washington, serendipitously visited the Burke and began collaborating with the museum to reframe taonga (treasure, anything prized) descriptions in its catalogue and physical spaces. The Burke collection also includes 962 Māori photographs spanning the 19th century, which were removed from Aotearoa New Zealand and donated to the museum in 1953. These photographs had been digitized but not published, and the museum had almost no identifying information about their subjects. This article describes what is perhaps the first attempt in over six decades to identify the rangatira (chief, person of high rank) depicted in these images, and ways for the Burke to honor the tūpuna (ancestors) and taonga in its care as it prepared to open a new location in late 2019.
{"title":"Searching for tūpuna","authors":"N. Andrews","doi":"10.1177/03400352211024683","DOIUrl":"https://doi.org/10.1177/03400352211024683","url":null,"abstract":"The Burke Museum of Natural History and Culture opened the “Pacific Voices” exhibition in 1997, a community-led exhibition of Indigenous cultures throughout the Pacific Rim, including Māori. Twenty years later, Nicola Andrews, a Ngāti Pāoa Māori student at the University of Washington, serendipitously visited the Burke and began collaborating with the museum to reframe taonga (treasure, anything prized) descriptions in its catalogue and physical spaces. The Burke collection also includes 962 Māori photographs spanning the 19th century, which were removed from Aotearoa New Zealand and donated to the museum in 1953. These photographs had been digitized but not published, and the museum had almost no identifying information about their subjects. This article describes what is perhaps the first attempt in over six decades to identify the rangatira (chief, person of high rank) depicted in these images, and ways for the Burke to honor the tūpuna (ancestors) and taonga in its care as it prepared to open a new location in late 2019.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/03400352211024683","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43175211","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-13DOI: 10.1177/03400352211023795
Amanda Boczar, Sydney R. Jordan
When the world began to take notice of the growing risks of COVID-19 in early spring 2020, the University of South Florida Libraries–Tampa Special Collections shifted to virtual instruction sessions to provide students with access to rare books and primary-source archival materials. To respond to the need for a quick shift to online instruction, the department formulated a plan to support students with an open-access digital learning experience using ArcGIS StoryMaps. Building on critical digital pedagogy and feminist digital humanities, the sessions provided online teaching resources for faculty who could not schedule students for physical visits. Over the first year of remote work, the department created sessions for 15 course sections. Looking to the future, Special Collections will continue providing the option of virtual sessions as part of its instruction. The digital nature of the courses lends to a recursive pedagogy, allowing for continued adaptation that is complimentary to academic cycles.
{"title":"Continuity during COVID: Critical digital pedagogy and special collections virtual instruction","authors":"Amanda Boczar, Sydney R. Jordan","doi":"10.1177/03400352211023795","DOIUrl":"https://doi.org/10.1177/03400352211023795","url":null,"abstract":"When the world began to take notice of the growing risks of COVID-19 in early spring 2020, the University of South Florida Libraries–Tampa Special Collections shifted to virtual instruction sessions to provide students with access to rare books and primary-source archival materials. To respond to the need for a quick shift to online instruction, the department formulated a plan to support students with an open-access digital learning experience using ArcGIS StoryMaps. Building on critical digital pedagogy and feminist digital humanities, the sessions provided online teaching resources for faculty who could not schedule students for physical visits. Over the first year of remote work, the department created sessions for 15 course sections. Looking to the future, Special Collections will continue providing the option of virtual sessions as part of its instruction. The digital nature of the courses lends to a recursive pedagogy, allowing for continued adaptation that is complimentary to academic cycles.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/03400352211023795","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48283672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-09DOI: 10.1177/03400352211024675
B. Lund, S. Maurya
The 2020 COVID-19 pandemic introduced significant information challenges for older adults worldwide. Given the widespread disparities in information infrastructure and access between developing and developed countries, the challenges presented during this period may be even more grave in the developing world. This interview study examines how older adults (age 65+) in two countries—the USA and India—experienced information needs, sources, and barriers. The results indicate distinct experiences among the two populations, with individuals in the USA expressing more diverse needs, while Indian respondents focused on the impact of COVID-19. The American respondents also indicated much greater use of Internet resources compared to the Indian respondents, who used television and print resources more frequently. Far more Indian respondents reported significant challenges finding information to satisfy their information needs. The findings of this study have important ramifications for the design of intervention, education, and support for the information-related needs of older adults worldwide.
{"title":"How older adults in the USA and India seek information during the COVID-19 pandemic: A comparative study of information behavior","authors":"B. Lund, S. Maurya","doi":"10.1177/03400352211024675","DOIUrl":"https://doi.org/10.1177/03400352211024675","url":null,"abstract":"The 2020 COVID-19 pandemic introduced significant information challenges for older adults worldwide. Given the widespread disparities in information infrastructure and access between developing and developed countries, the challenges presented during this period may be even more grave in the developing world. This interview study examines how older adults (age 65+) in two countries—the USA and India—experienced information needs, sources, and barriers. The results indicate distinct experiences among the two populations, with individuals in the USA expressing more diverse needs, while Indian respondents focused on the impact of COVID-19. The American respondents also indicated much greater use of Internet resources compared to the Indian respondents, who used television and print resources more frequently. Far more Indian respondents reported significant challenges finding information to satisfy their information needs. The findings of this study have important ramifications for the design of intervention, education, and support for the information-related needs of older adults worldwide.","PeriodicalId":45334,"journal":{"name":"IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/03400352211024675","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43149939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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