European Research on Management and Business Economics最新文献_第5页

A bibliometric and thematic analysis of the reputation-performance relationship within the triple bottom line framework 三重底线框架下声誉-绩效关系的文献计量学和专题分析

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-01-01 DOI: 10.1016/j.iedeen.2025.100269

Francisca Castilla-Polo , María Isabel Sánchez-Hernández

This study analyses the academic literature on the relationship between reputation and performance, exploring the different perspectives applied. It addresses a research gap by extending the scope of reputation management from a financial focus to a Triple Bottom Line approach incorporating social and environmental dimensions. A bibliometric analysis of records extracted from the Web of Science database was conducted using VOSviewer, followed by a thematic analysis with ATLAS.ti. Four main research domains were identified: (1) the financial domain, emphasizing financial performance and featuring prominent foundational works; (2) corporate social responsibility and sustainable practices, a well-established area focusing on social performance; (3) the emerging environmental domain; and (4) the strategic vision domain, which addresses microeconomic topics such as knowledge management and competitive advantage. This study summarizes key contributions, identifies future research directions, and establishes a tentative research agenda. Practitioners can use these insights to enhance reputation management processes, yielding financial, sustainability, and strategic benefits.

本研究分析了声誉与绩效关系的学术文献，探讨了不同观点的应用。它通过将声誉管理的范围从财务重点扩展到结合社会和环境维度的三重底线方法来解决研究空白。使用VOSviewer对Web of Science数据库中提取的记录进行文献计量学分析，然后使用ATLAS.ti进行专题分析。确定了四个主要研究领域：(1)金融领域，以财务绩效为重点，基础性工作突出；(2)企业社会责任和可持续实践，这是一个专注于社会绩效的成熟领域；(3)新兴环境领域；(4)战略愿景领域，涉及微观经济主题，如知识管理和竞争优势。本研究总结了主要贡献，确定了未来的研究方向，并建立了初步的研究议程。从业者可以使用这些见解来增强声誉管理流程，从而产生财务、可持续性和战略效益。

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引用次数: 0

Emerging sustainability themes in the hospitality sector: A bibliometric analysis 酒店业新兴的可持续发展主题：文献计量分析

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-01-01 DOI: 10.1016/j.iedeen.2025.100272

Sofía Blanco-Moreno , Mine Aydemir-Dev , Carmen R. Santos , Nuran Bayram-Arlı

This paper presents a bibliometric analysis of 837 publications on sustainability in the hospitality sector, specifically in hotels and restaurants, covering the period from 2010 to 2023. The study assesses the principal research themes and applied methodologies. The study examined three periods: pre-COVID-19, COVID-19, and post-COVID-19. The authors conducted a bibliometric study of journals included in the Web of Science related to the field over the past 14 years. The analysis was carried out through comprehensive indexing of articles and the application of the bibliometric research tool SciMAT. Specifically, a productivity map and a science map are presented, inferring potential lines of research. The results reveal key trends in sustainability research, highlighting predominant themes such as ‘behaviour’, ‘consumers’, ‘business big data’, ‘marketing’, ‘perceived value’, ‘CSR’, ‘local food’, ‘over-tourism’ and ‘SDG’, while a deeper understanding of ‘sustainable communication’, ‘environmental marketing strategy’, ‘green spaces’ and ‘consumer preferences’ were lacking. Addressing these issues could motivate the development of a more positive attitude toward sustainable travel. In terms of methodologies, there was a noticeable lack of data mining, neuromarketing, and co-word analyses. This paper provides clarity on new and necessary approaches and business models to provide resilience to the sector and to involve clients in the travelling experience.

本文对2010年至2023年期间837份关于酒店业（特别是酒店和餐馆）可持续发展的出版物进行了文献计量分析。本研究评估了主要的研究主题和应用方法。该研究调查了三个时期：COVID-19前、COVID-19和COVID-19后。作者对过去14年里与该领域相关的Web of Science期刊进行了文献计量学研究。通过文献计量学研究工具SciMAT对文献进行综合标引和分析。具体地说，提出了生产力图和科学图，推断潜在的研究路线。结果揭示了可持续发展研究的关键趋势，突出了“行为”、“消费者”、“商业大数据”、“营销”、“感知价值”、“企业社会责任”、“本地食品”、“过度旅游”和“可持续发展目标”等主要主题，而对“可持续传播”、“环境营销策略”、“绿色空间”和“消费者偏好”的深入理解则缺乏。解决这些问题可以激发人们对可持续旅游更积极的态度。在方法论方面，明显缺乏数据挖掘、神经营销和共词分析。本文明确了新的和必要的方法和商业模式，为该行业提供弹性，并让客户参与到旅行体验中。

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引用次数: 0

A systematic literature review of the Pay-What-You-Want pricing under PRISMA protocol 对PRISMA协议下按需付费定价的系统文献综述

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-01-01 DOI: 10.1016/j.iedeen.2024.100266

Oktay Güzel , Emili Vizuete-Luciano , José María Merigó-Lindahl

This study aims to systematically examine the Pay-What-You-Want (PWYW) pricing model, which has become increasingly popular among innovative strategies. The PWYW model offers an unconventional approach by giving consumers the power to determine the price they want for the goods or services provided. However, the scattered nature of existing research makes it challenging to understand this model's dynamics fully. Using the PRISMA protocol, this systematic review of 106 articles reveals the key actors, theoretical frameworks used, and methodological trends in the known aspects of the field. In addition, the findings highlight the potential advantages of PWYW pricing (e.g., transparency and customer preference) while revealing critical gaps in the current knowledge. This study is important because it provides a holistic perspective on the PWYW pricing model literature, which seems to be a significant deficiency. The study emphasizes the need to investigate understudied areas, such as the sustainability of PWYW and the interaction of factors affecting payment behaviors. This review guides how PWYW practices can be managed effectively in a changing business world, helping businesses navigate their future implementation.

本研究旨在系统考察在创新策略中日益流行的按需付费（Pay-What-You-Want， PWYW）定价模式。PWYW模式提供了一种非常规的方法，它让消费者有权决定所提供商品或服务的价格。然而，现有研究的分散性质使得充分理解该模型的动态具有挑战性。使用PRISMA协议，本系统综述了106篇文章，揭示了该领域已知方面的关键参与者、使用的理论框架和方法趋势。此外，研究结果强调了PWYW定价的潜在优势（例如，透明度和客户偏好），同时揭示了当前知识的关键差距。这项研究很重要，因为它提供了一个整体的视角对PWYW定价模型的文献，这似乎是一个重大的不足。该研究强调需要调查研究不足的领域，如PWYW的可持续性和影响支付行为的因素的相互作用。这篇综述指导了如何在不断变化的商业世界中有效地管理PWYW实践，帮助企业驾驭其未来的实施。

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引用次数: 0

Quality of life in cities: An outcome and a resource? 城市生活质量：结果还是资源？

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-01-01 DOI: 10.1016/j.iedeen.2024.100264

María J. Pazos-García , Vicente López-López , Susana Iglesias-Antelo , Guadalupe Vila-Vázquez

This study contributes to the improvement of the knowledge about quality of life (QoL) in cities, deepening not only in its antecedents, but also in its outcomes, under the theoretical approach of the resource-based view. On the one hand, we hypothesize that QoL in a city can be driven by governance resources such as transparency and reputation; on the other hand, we propose that QoL can be seen as a strategic resource leading to a higher city competitiveness, which in turn can act as an inducer of a higher smart city index. The latter relationship could be explained as a positive resource spiral in cities, relying on resource conservation theory. Our study also provides favorable evidence for these theoretical relationships set out in a structural equation model with a sample of Spanish Smart cities.

在资源基础观的理论思路下，本研究有助于提高对城市生活质量的认识，不仅在前因上有深化，而且在结果上也有深化。一方面，我们假设城市的生活质量可以由透明度和声誉等治理资源驱动；另一方面，我们提出生活质量可以被视为一种战略资源，导致更高的城市竞争力，反过来又可以作为更高的智慧城市指数的诱因。根据资源保护理论，后一种关系可以解释为城市的正资源螺旋。我们的研究也为西班牙智慧城市样本结构方程模型中列出的这些理论关系提供了有利的证据。

引用次数: 0

Effects of ethical leadership on individual learning and unlearning: Mediation through affective commitment 道德领导对个人学习和不学习的影响：通过情感承诺进行调解

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2024-09-01 DOI: 10.1016/j.iedeen.2024.100258

Muhammad Aamir Shafique Khan , Jianguo Du , Ahmed Abdul Hameed , Farooq Anwar , Muhammad Waqas , Arqam Javed Kayani , Razaz Waheeb Attar , Amal Hassan Alhazmi

This study examines the effects of ethical leadership on individual unlearning, explorative learning, and exploitative learning. We test the mediating role of affective supervisory commitment in the relationship between ethical leadership and these three types of learning. Structural equation modeling and bootstrapping are used to test these interrelationships based on three-wave survey data collected from 508 employees at five dental and surgical manufacturing firms in Pakistan. The results show that ethical leadership positively affects unlearned, explorative, and exploitative learning. We also find that affective commitment significantly mediates the effects of ethical leadership on unlearning and explorative learning but not the effect of ethical leadership on exploitative learning. In addition to the theoretical implications, this study has practical implications, especially for managers who are concerned about employees’ destructive behaviors and practices and who want to enhance employees’ skills and knowledge, as well as their organizations’ knowledge base.

本研究探讨了道德领导力对个人不学习、探索性学习和利用性学习的影响。我们检验了情感性督导承诺在道德领导与这三类学习之间的中介作用。我们使用了结构方程模型和引导法来检验这些相互关系，这些数据基于从巴基斯坦五家牙科和外科制造公司的 508 名员工处收集的三波调查数据。结果表明，道德领导力对非学习性学习、探索性学习和开发性学习有积极影响。我们还发现，情感承诺在很大程度上介导了道德领导对非学习性学习和探索性学习的影响，但没有介导道德领导对探索性学习的影响。除了理论意义之外，本研究还具有现实意义，特别是对于那些关注员工的破坏性行为和做法、希望提高员工技能和知识水平以及组织知识基础的管理者而言。

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引用次数: 0

Market orientation, integrated marketing communications, and small and medium-sized enterprises (SMEs) performance: A comparison between developed and developing economies 市场导向、整合营销传播与中小型企业（SMEs）绩效：发达经济体与发展中经济体的比较

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2024-09-01 DOI: 10.1016/j.iedeen.2024.100260

Vera Butkouskaya , Joan Llonch-Andreu , María-del-Carmen Alarcón-del-Amo

Drawing on dynamic capabilities theory, the study aims to contribute to the existing literature by investigating the mediating role of integrated marketing communication (IMC) in the relationship between market orientation (MO) and customer-related and market performance. Specifically, it focuses on understanding how IMC operates as a strategic tool for small and medium-sized enterprises (SMEs) in the international environment. The research uses data from 422 SMEs and large firms in both developed and developing economies. Hypothesis testing was conducted using structural equation modelling (SEM). The results show that IMC, as a dynamic capability, enhances the positive impact of MO on customer-related and market performance in both developed and developing economies. The firm's size moderates this mediation effect; however, the moderation varies depending on the economy type. In the developing economy, IMC mediation is stronger for SMEs than large firms, whereas in the developed economy company size doesn't impact IMC mediation. This research contributes to the marketing communications and business management theory, particularly by expanding the knowledge of the unique context of SMEs in developing economies. The practical implications of the study are particularly relevant for SMEs managers operating in diverse economic contexts, providing actionable insights that can inform decision-making and marketing strategies for SMEs.

本研究以动态能力理论为基础，旨在通过研究整合营销传播（IMC）在市场导向（MO）与客户相关绩效和市场绩效之间关系中的中介作用，为现有文献做出贡献。具体而言，研究重点是了解 IMC 如何在国际环境中作为中小型企业（SMEs）的战略工具发挥作用。研究使用了来自发达经济体和发展中经济体 422 家中小型企业和大型企业的数据。使用结构方程模型（SEM）进行了假设检验。结果表明，在发达经济体和发展中经济体中，作为一种动态能力，IMC 增强了营销方法对客户相关绩效和市场绩效的积极影响。企业规模对这种中介效应有调节作用，但调节作用因经济类型而异。在发展中经济体中，中小型企业对 IMC 的调节作用要强于大型企业，而在发达经济体中，公司规模并不影响 IMC 的调节作用。这项研究为营销传播和企业管理理论做出了贡献，尤其是拓展了人们对发展中经济体中小型企业独特环境的认识。这项研究的实际意义对于在不同经济环境下运营的中小企业管理者尤为重要，它为中小企业的决策和营销战略提供了可操作的见解。

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引用次数: 0

Board gender diversity and employee productivity. The moderating role of female leaders 董事会性别多样性与员工生产力。女性领导的调节作用

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2024-09-01 DOI: 10.1016/j.iedeen.2024.100257

Elena Meliá-Martí , Guillermina Tormo-Carbó , Josefina Fernández-Guadaño

Drawing on the Motivational Role Modeling Theory and Critical Mass Theory, the main objectives of this paper are to analyze the impact of Board Gender Diversity (BGD) on Employee Productivity (EP) and to investigate the moderating role of a Female CEO or a Female Board Chair on this relationship in Social Economy companies. The methodology used is a fixed-effects regression with panel data for 1,914 Spanish Social economy companies in the agri-food sector from 2017 to 2021. Our findings uncover a non-linear relationship between BGD and EP displaying a descendent curvilinear pattern, though not strictly U-shaped. Moreover, we confirm the moderating influence of a Female Chair, noting that its presence shifts the relationship between BGD and EP from an inverted curvilinear pattern to a U-shaped one. In this context, the board requires a minimum presence of women, set at a critical mass of 13 %. However, the moderating impact of a Female CEO remains inconclusive. This research underscores the significance of investigating board diversity, specifically emphasizing female leadership in understanding the link between BGD and EP. Moreover, to the best of our knowledge, this study is the first to explore the impact of BGD on EP by developing an integrated model based on Motivational Role Modeling Theory and Critical Mass Theory, and calculating the critical mass when a Female Chair is present on the board.

本文以激励角色模型理论（Motivational Role Modeling Theory）和临界质量理论（Critical Mass Theory）为基础，主要目的是分析董事会性别多样性（BGD）对员工生产力（EP）的影响，并研究社会经济公司中女性首席执行官或女性董事会主席对这种关系的调节作用。我们采用的方法是固定效应回归法，使用的是 2017 年至 2021 年西班牙农业食品行业 1,914 家社会经济公司的面板数据。我们的研究结果发现，BGD 和 EP 之间存在非线性关系，呈现出下降的曲线模式，但并非严格意义上的 U 型。此外，我们还证实了女性主席的调节作用，指出女性主席的存在使 BGD 和 EP 之间的关系从倒曲线模式转变为 U 型模式。在这种情况下，董事会要求至少有 13%的女性成员。然而，女性首席执行官的调节作用仍无定论。这项研究强调了调查董事会多样性的重要性，特别强调了女性领导力对理解 BGD 和 EP 之间联系的重要性。此外，据我们所知，本研究是首次通过建立基于动机角色模型理论和临界质量理论的综合模型，并计算董事会中有女性主席时的临界质量，来探讨 BGD 对 EP 的影响。

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引用次数: 0

How to enhance the entrepreneurial intentions of the young population in rural areas: An approach from personal values and the socioeconomic environment 如何增强农村地区年轻人的创业意愿？从个人价值观和社会经济环境入手

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2024-09-01 DOI: 10.1016/j.iedeen.2024.100261

Jesús Heredia-Carroza , Carlos Chavarría-Ortiz , Sebastián López-Estrada , Thomas Zacharewicz

This study investigates the determinants of entrepreneurial intentions among university students in the rural region of Comarca Sierra Sur, Andalusia, Spain. Using the Theory of Planned Behavior, the analysis reveals that attitudes toward entrepreneurship and perceived behavioral control are significant predictors of entrepreneurial intentions. Positive attitudes and a strong sense of control are closely associated with entrepreneurial intentions, while subjective norms show no significant effect, suggesting that social expectations may function differently in rural areas. Additionally, personal values such as openness to change and self-enhancement positively influence entrepreneurial intentions, whereas conservatism is negatively associated. This research fills a gap in the literature by extending the Theory of Planned Behavior to a rural context, where prior studies have been limited. The findings highlight the need to tailor entrepreneurship policies to the unique characteristics of rural areas and emphasize the importance of personal values and perceived control in fostering entrepreneurship. These insights are particularly relevant for policymakers aiming to stimulate economic development and entrepreneurship in rural regions.

本研究调查了西班牙安达卢西亚 Comarca Sierra Sur 农村地区大学生创业意向的决定因素。运用计划行为理论进行分析后发现，创业态度和感知行为控制是创业意向的重要预测因素。积极的态度和强烈的控制感与创业意向密切相关，而主观规范则没有显著影响，这表明社会期望在农村地区的作用可能不同。此外，开放求变和自我提升等个人价值观对创业意愿有积极影响，而保守主义则与之呈负相关。这项研究填补了文献空白，将计划行为理论延伸到农村地区，而之前的研究在农村地区的应用非常有限。研究结果凸显了根据农村地区的独特性制定创业政策的必要性，并强调了个人价值观和感知控制在促进创业方面的重要性。这些见解对于旨在刺激农村地区经济发展和创业的政策制定者尤为重要。

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引用次数: 0

A cross-cultural analysis of perceived value and customer loyalty in restaurants 对餐厅感知价值和顾客忠诚度的跨文化分析

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2024-09-01 DOI: 10.1016/j.iedeen.2024.100265

Gabriel Croitoru , Alexandru Capatina , Nicoleta Valentina Florea , Federica Codignola , Danijela Sokolic

This paper explores the relationships between the social, emotional, functional, epistemic and conditional value perceived by customers and the key customer outcomes of satisfaction, retention and loyalty in the restaurant industry. Partial least squares structural equation modelling (PLS-SEM) is applied to a cross-sectional sample of 365 restaurant clients from Romania, Italy and Croatia. The analysis reveals significant cross-cultural variations in how these five kinds of value affect customer satisfaction. The findings reveal that emotional value is the most significant determinant of customer satisfaction in all three cultural contexts. This finding underscores its universal importance in improving customer experiences. In contrast, functional value and conditional value have context-dependent effects, with greater relevance in certain countries. In particular, social value negatively influences satisfaction in Italy, suggesting that social aspects may not be aligned with consumer expectations across cultures. These findings provide actionable insights for restaurant managers. They highlight the importance of boosting emotional engagement and tailoring service strategies to culturally specific customer preferences. Doing so can ultimately lead to greater customer satisfaction, retention and loyalty.

本文探讨了餐饮业中顾客感知的社会价值、情感价值、功能价值、认识价值和条件价值与顾客满意度、保留率和忠诚度等关键结果之间的关系。本文将偏最小二乘结构方程模型（PLS-SEM）应用于来自罗马尼亚、意大利和克罗地亚的 365 个餐饮客户的横截面样本。分析表明，这五种价值在影响客户满意度方面存在显著的跨文化差异。研究结果表明，在所有三种文化背景下，情感价值都是顾客满意度的最重要决定因素。这一发现凸显了情感价值在改善客户体验方面的普遍重要性。相比之下，功能价值和条件价值的影响取决于具体情况，在某些国家具有更大的相关性。特别是在意大利，社会价值对满意度产生了负面影响，这表明社会方面可能与不同文化背景下消费者的期望不一致。这些发现为餐厅管理者提供了可操作的见解。它们强调了提高情感参与度和根据特定文化的顾客偏好调整服务策略的重要性。这样做最终会提高顾客的满意度、留存率和忠诚度。

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引用次数: 0

Observing the COVID-19 pandemic SOPs and sales performance: Evidence from Khyber Pakhtunkhwa, Pakistan 观察 COVID-19 大流行病的 SOP 和销售业绩：巴基斯坦开伯尔巴图克瓦省的证据

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2024-09-01 DOI: 10.1016/j.iedeen.2024.100262

Said Muhammad , Zhichao Yin , Muhammad Haroon Ur Rasheed

The quick emergence of the COVID-19 pandemic has shaken the foundations of the world's economy. Notably, women entrepreneurs were significantly in danger of income and sales due to the COVID-19 pandemic, which has had significant economic and social impacts. This study examines the effects of the COVID-19 pandemic Standard Operating Procedures (SOPs) on women entrepreneurs’ sales performance, engaged in home-based activities. The chi-square test of association and linear probability model with interactions were applied to analyze the data collected using a questionnaire from 672 women entrepreneurs. Generally, cloth and cosmetics entrepreneurs reported an increase in sales. However, following the COVID-19 pandemic SOPs negatively affected women's entrepreneurial sales performance. Variations in findings were observed by testing the interaction and heterogeneous effects. The household contextual analysis is crucial for understanding the dynamics of women home-based entrepreneurs in the family and cultural context as they reported an increase in sales volume. The study's findings point to the adaptability, resilience, and multiplier effects of women entrepreneurs who faced economic, sociocultural, and institutional restraints encountered during the uncertain period of the COVID-19 pandemic.

COVID-19 大流行病的迅速出现动摇了世界经济的基础。值得注意的是，由于 COVID-19 大流行，女企业家的收入和销售额面临重大危险，对经济和社会产生了重大影响。本研究探讨了 COVID-19 大流行病标准操作程序（SOP）对从事家庭活动的女企业家销售业绩的影响。研究采用卡方检验法和线性概率模型（带交互作用）来分析从 672 名女企业家问卷中收集到的数据。一般来说，布料和化妆品企业家的销售额有所增加。然而，遵循 COVID-19 大流行病标准操作程序对妇女企业家的销售业绩产生了负面影响。通过测试交互效应和异质效应，观察到了不同的研究结果。家庭背景分析对于了解女性家庭创业者在家庭和文化背景下的动态变化至关重要，因为她们报告称销售量有所增长。研究结果表明，在 COVID-19 大流行的不确定时期，女企业家面临着经济、社会文化和制度限制，她们具有适应能力、复原力和倍增效应。

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引用次数: 0